JOB DESCRIPTION
Essential Functions:
Develops and implements Stonhard's Four Phase Sales Training Program for all new Territory Managers in their first two years with the organization.
The Training & Development Manager will identify, implement, benchmark and improve sales training and performance solutions for all TMs with a value based sales approach
Required to work closely with the Director of Sales Training and VP Sales to develop, launch and manage the appropriate sales training strategies to meet area/regional and corporate goals and objectives.
Monitors all TM performance and communicates with Sales managers to determine the best possible methods of assistance in problem areas.
Assist in the design and development of training programs for the Area Sales Managers to assist in the continued education of all field personnel.
Ensure quality of sales training programs through continuous monitoring and evaluation
Initiates follow-up field rides with new TM's providing direct on-the-job training and coaching.
Assists in sales hiring as necessary.
Minimum Requirements:
Bachelor's degree in business or related field.
5 years related experience or equivalent combination of education and experience.
Previous sales training experience in a complex business environment.
Ability to work with cross functional groups for whom the trainer will have no reporting relationship.
Knowledge of multimedia and audio-visual equipment required.
Extensive experience developing and delivering sales training programs.
Strong instructional design skills.
Excellent stand-up training platform delivery skills. Experience with development of sales orientated web-based training programs.
Superb listening, writing, and coaching skills.
Ability to work independently with teams.
Strong project management skills.
75% travel..
Physical Requirements:
While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.
The employee is frequently required to stand, walk and reach with hands and arms.
The employee is occasionally required to sit; stoop, kneel, crouch, or crawl.
This position requires minimal physical activity but does require computer usage. Apply for this ad Online!....Read more...
JOB DESCRIPTION
Production Mixer (Job Description)
Basic Function and Scope of Responsibilities:
The production mixer is responsible for the addition and blending of raw material based of the daily production schedule.
Responsible for producing a quality product that meets all the Safety, SQF and Customer regulations
Coach, counsel, train and develop associate's skills
Establishes efficient production processes for all the company's product lines
Ensures that all products follow QA and SQF procedures
Regularly train associates in methods of improving production processes
Prior to shift start, reviews production schedule with the line associates and keeps them informed of any changes in product, line changes, material availability. Complete shift huddle/communication with other department Supervisors and associates
Assures that all formulas, labels, tools and equipment are ready prior to production start
Inspects production lines regularly to assure that Good Manufacturing Practices are followed
Makes certain that production areas are kept clean of waste, debris, and liquids to avoid safety hazards
Responsible for making quality products that meet all the Food Safety, SQF, QA, and customer requirements
Ensures that at the end of the shift all documentation pertinent to production: materials and counts are accurate. Completes all required information tracking and data collection
Maintains effective communications between the Manager and shift supervisors. Identifies significant issues related to quality, safety, down time, production problems or any other unexpected issues
Other duties as assigned by Manager
Education Requirements:
High School Diploma or equivalent.
Training, Skills, Knowledge and/or Experience:
Must possess good reading, writing and math skills.
Must always be safety conscious.
Must be able to lift up to 60 lbs.
Must be self-directed and able to work without close supervision
Willing and able to work overtime as needed
Hardworking, dependable, and safety conscious
Bilingual - English/Spanish
Certified forklift driver preferred
Willingness to work varied shifts, including nights, weekends, and holidays
Demonstrated ability to motivate and train employees
Knowledgeable of SQF and OSHA regulations
ABOUT US
Mantrose Group is a world leader in specialty coatings and functional blends for the food, pharmaceutical and personal care industries. Founded more than 100 years ago, Mantrose is proud to be part of RPM International Inc., a $5.6 billion multinational company with 14,600 employees worldwide and subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. The company has a diverse portfolio with hundreds of name-brand products, many of which are leaders in the markets they serve. Mantrose-Haeuser Co., Inc. has been at the forefront of developing superior edible coatings and specialty products for the pharmaceutical, confectionery, agricultural, food, personal care and industrial industries for decades. Since our company was founded over 100 years ago, we have been delivering unparalleled results to our clients for all of their coating and custom product development needs.
NatureSeal® both an industry veteran and fresh-cut produce pioneer, has been a leading expert in shelf-life extension technology worldwide. Our patented line of products has grown exponentially, offering produce solutions to the processor, foodservice and home use markets.
Profile Food Ingredients offers a wide range of specialty product formulations for use in dairy products, baked goods, beverages, confections, nutraceuticals, dips, dressings and sauces. Its product line promotes uniformity, enhances texture, thickens, prevents separation and extends shelf life and includes clean label, non-GMO, organic and natural solutions.
Since 1946, Holton Food Products has been helping its customers succeed by providing quality ingredients, customized product development and technical support-all fueled by strong food science and applications experience. This dedication and know-how has enabled our customers to build appealing product lines, increase sales and improve margins.Apply for this ad Online!....Read more...
JOB DESCRIPTION
Essential Functions:
Meets or exceed Stonhard's minimum activity standards for quotes and orders as set by Stonhard sales management.
Perform project manager responsibilities at the installation site and coordinate the work to be performed with an approved Stonhard installation crew/CMG (requires occasional weekend and holiday work).
Maintains accurate files and records involving Stonhard accounts through Stonhard's Salesforce CRM system.
Monitors customers' accounts receivables and is responsible for the follow-up of same.
Minimum Requirements:
Two (2) plus related experience, preferably in industrial, construction or commercial industry.
Spend a minimum of 4 days per week in the field with Stonhard customers.
Required travel can be up to 50%/time in the field.
Ability to proactively identify opportunities and quickly implement solutions.
Demonstrated excellent oral and written communication, presentation, organization and planning skills.
Must be very flexible and able to work in a self-directed, rapidly changing environment.
A proven ability to manage projects and clearly communicate key project tasks.
Must be computer literate with experience using technology and customer relationship management software (Salesforce.com), and Microsoft 365.
You must possess a valid driver's license and reliable transportation.
Physical Requirements:
While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.
The employee is frequently required to stand, walk and reach with hands and arms.
The employee is occasionally required to sit, stoop, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
This position requires wearing a hard hat, safety glasses, gloves, steel-toed boots, high-visibility vest, and depending on the task, may also require ear protection, respirators, safety harnesses, and specialized protective clothing, while on the worksite.Apply for this ad Online!....Read more...
JOB DESCRIPTION
Profile Food Ingredients offers a wide range of specialty product formulations for use in dairy products, baked goods, beverages, confections, nutraceuticals, dips, dressings and sauces. Its product line promotes uniformity, enhances texture, thickens, prevents separation and extends shelf life and includes clean label, non-GMO, organic and natural solutions.
The Production Lead is responsible for overseeing daily production operations to ensure the efficient and safe production of high-quality products. This role supports production associates, ensures adherence to company standards including GMP and HACCP, and helps drive productivity, quality, and continuous improvement across assigned production lines.
Essential Duties and Responsibilities
Responsibilities include, but are not limited to:
Ensure production of quality products that meet all Safety, SQF, and customer requirements
Lead, coach, train, and develop production associates to enhance skills and performance
Support and maintain efficient production processes across all product lines
Assist with production activities as needed during staffing shortages
Conduct ongoing training to improve production methods and operational efficiency
Review production schedules prior to shift start and communicate updates, including product changes, line adjustments, and material availability
Facilitate shift huddles and maintain communication with supervisors and cross-functional teams
Verify all formulas, labels, tools, and equipment are prepared prior to production start
Monitor production lines to ensure compliance with Good Manufacturing Practices (GMP)
Maintain a clean and safe work environment, ensuring production areas are free of hazards
Ensure accurate completion of all production documentation, including material usage and counts
Promote proactive responses to downtime and support efficient changeovers
Maintain effective communication between associates and leadership
Identify and escalate issues related to quality, safety, downtime, or production concerns
Lead and motivate associates to maximize productivity while minimizing operational costs
Perform other duties as assigned
Qualifications and Skills
Minimum of 2 years of leadership experience in a production or manufacturing environment (food industry preferred)
Equivalent combination of education, training, and experience may be considered
Ability to work independently with minimal supervision
Willingness to work overtime as needed
Strong work ethic with a focus on safety and reliability
Bilingual (English/Spanish) preferred
Certified forklift operator (or ability to obtain certification)
Flexibility to work varied shifts, including nights, weekends, and holidays
Demonstrated ability to train, coach, and motivate employees
Knowledge of SQF, GMP, and OSHA regulations
Physical Requirements
This role requires regular standing, walking, climbing, bending, kneeling, reaching, pushing, pulling, and lifting. The ability to lift up to 60 pounds is required. Employees must maintain a high level of safety awareness at all times.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Additional Requirements
Valid driver's license required
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability, and business travel insurance, flexible spending accounts, EAP, stock purchases, and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Mantrose Group offers paid holidays and two floating holidays per year. You are also eligible to earn three weeks of vacation on an annualized basis.
Pay from $20hr + DOE
Profile Food Ingredients is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
Remote Recruiter – No Experience Needed
Location: Remote (Worldwide) Type: Freelance / Flexible / Platform Access
Overview: RecXchange is a global platform for people who want to work as recruiters, earn from real roles, and collaborate with others around the world. You can be experienced or completely new — the system supports all levels.
You work when you want. No boss. No contract. No limits.
What You Do: • Find or upload good candidates • Choose real roles inside the platform • Use our AI tools to match candidates quickly • Work alone or collaborate with other recruiters • Earn $3,000–$11,000 when your candidate gets hired
What You Get: • Start from as little as $1/month • Simple ATS + CRM tools • Access to 270M+ candidate profiles • Real client roles (RecX Direct) • Roles shared by recruiters (Xchange Engine) • Global recruiter community for support • Upgrades available when you want more access
Perfect For: People who want to work as recruiters, earn from placements, and have full freedom over their time and workflow.....Read more...
Remote Recruiter Opportunity | Work Global Client Roles | Earn $3,000–$11,000 Per Placement
Work remotely from anywhere in the world.
Recruiters across the world are leaving traditional agencies.
Instead of office politics, small commission splits and rigid targets, many recruiters are choosing to work independently and earn placement fees directly.
RecXchange is a global recruiter collaboration platform that gives independent recruiters access to live client roles they can start working immediately.
You do not need to find the client.
You simply focus on what recruiters do best.
Finding great candidates.
There are currently $700,000+ in recruiter fees available across active hiring roles on the platform.
What You Can Do
• Access live global vacancies• Submit candidates into active hiring processes• Work roles alongside other recruiters• Earn $3,000–$11,000 per successful placement
Earnings Example
1 placement = $3,000+3 placements = $9,000+5 placements = $15,000+
Many recruiters use the platform to build their own desk or generate additional deals alongside their existing work.
Who This Is For
This opportunity is ideal for:
• Agency recruiters who want additional placements• Freelance recruiters building their own business• Recruiters between roles who still want to bill• Recruiters with strong candidate networks
Many recruiters on the platform work part-time alongside their existing role.
Important
It is a platform for independent recruiters who want access to live client roles and earn placement fees when their candidates are hired.
If you already recruit and know how to source candidates, you can start working roles immediately.....Read more...
Remote Recruiter Opportunity | Work Global Client Roles | Earn $3,000–$11,000 Per Placement
Work remotely from anywhere in the world.
Recruiters across the world are leaving traditional agencies.
Instead of office politics, small commission splits and rigid targets, many recruiters are choosing to work independently and earn placement fees directly.
RecXchange is a global recruiter collaboration platform that gives independent recruiters access to live client roles they can start working immediately.
You do not need to find the client.
You simply focus on what recruiters do best.
Finding great candidates.
There are currently $700,000+ in recruiter fees available across active hiring roles on the platform.
What You Can Do
• Access live global vacancies• Submit candidates into active hiring processes• Work roles alongside other recruiters• Earn $3,000–$11,000 per successful placement
Earnings Example
1 placement = $3,000+3 placements = $9,000+5 placements = $15,000+
Many recruiters use the platform to build their own desk or generate additional deals alongside their existing work.
Who This Is For
This opportunity is ideal for:
• Agency recruiters who want additional placements• Freelance recruiters building their own business• Recruiters between roles who still want to bill• Recruiters with strong candidate networks
Many recruiters on the platform work part-time alongside their existing role.
Important
It is a platform for independent recruiters who want access to live client roles and earn placement fees when their candidates are hired.
If you already recruit and know how to source candidates, you can start working roles immediately.....Read more...
Remote Recruiter Opportunity | Work Global Client Roles | Earn $3,000–$11,000 Per Placement
Work remotely from anywhere in the world.
Recruiters across the world are leaving traditional agencies.
Instead of office politics, small commission splits and rigid targets, many recruiters are choosing to work independently and earn placement fees directly.
RecXchange is a global recruiter collaboration platform that gives independent recruiters access to live client roles they can start working immediately.
You do not need to find the client.
You simply focus on what recruiters do best.
Finding great candidates.
There are currently $700,000+ in recruiter fees available across active hiring roles on the platform.
What You Can Do
• Access live global vacancies• Submit candidates into active hiring processes• Work roles alongside other recruiters• Earn $3,000–$11,000 per successful placement
Earnings Example
1 placement = $3,000+3 placements = $9,000+5 placements = $15,000+
Many recruiters use the platform to build their own desk or generate additional deals alongside their existing work.
Who This Is For
This opportunity is ideal for:
• Agency recruiters who want additional placements• Freelance recruiters building their own business• Recruiters between roles who still want to bill• Recruiters with strong candidate networks
Many recruiters on the platform work part-time alongside their existing role.
Important
It is a platform for independent recruiters who want access to live client roles and earn placement fees when their candidates are hired.
If you already recruit and know how to source candidates, you can start working roles immediately.....Read more...
JOB DESCRIPTION
Profile Food Ingredients offers a wide range of specialty product formulations for use in dairy products, baked goods, beverages, confections, nutraceuticals, dips, dressings and sauces. Its product line promotes uniformity, enhances texture, thickens, prevents separation and extends shelf life and includes clean label, non-GMO, organic and natural solutions.
KEY DUTIES & MAIN RESPONSIBILITIES: Tasks include but are not limited to: Complete assigned projects in accordance with required timelines. Maintain detailed documentation of project work. Produce finished samples in the pilot plant for internal and customer evaluations. Prepare spec sheets, nutritional information, formulation letters and any other material required to support project work. Demonstrate strong time management and multitasking abilities. Drive projects from concept development through specification, commercialization and production. Participate in ideation and brainstorming sessions. Maintain cleanliness and sanitary conditions in the pilot plant Prepare and present Power Point presentations for customers in a support role for sales Collaborate with sales team and customers to provide technical support and product insights. Work cross-functionally with QA and production teams to drive process improvements, refine procedures, and resolve issues effectively. Adhere to GMP requirements.
REQUIREMENTS /SKILLS:
BS/MS in Food Science or related scientific field 5+ years of dairy product development or application experience. Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Understanding of dairy ingredients and multiple dairy applications. Excellent computer proficiency: MS Office, Word, Excel, Power Point, Outlook Must be able to work under pressure and meet deadlines Ability to work independently and carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. Must have knowledge of SQF, GMP's, Kosher, Sanitation, Allergen, Organic practices Some travel required, less than 25%
Additional Information:
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
Sitting for long periods of time, some standing, walking, carrying, bending, reaching. Ability to lift 50 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks.
Benefits:
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability, and business travel insurance, flexible spending accounts, EAP, stock purchases, and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Mantrose Group offers paid holidays and two floating holidays per year. You are also eligible to earn three weeks of vacation on an annualized basis. Pay: $70,000 - $90,000 DOEApply for this ad Online!....Read more...
Remote Recruiter Opportunity | Work Global Client Roles | Earn $3,000–$11,000 Per Placement
Work remotely from anywhere in the world.
Recruiters across the world are leaving traditional agencies.
Instead of office politics, small commission splits and rigid targets, many recruiters are choosing to work independently and earn placement fees directly.
RecXchange is a global recruiter collaboration platform that gives independent recruiters access to live client roles they can start working immediately.
You do not need to find the client.
You simply focus on what recruiters do best.
Finding great candidates.
There are currently $700,000+ in recruiter fees available across active hiring roles on the platform.
What You Can Do
• Access live global vacancies• Submit candidates into active hiring processes• Work roles alongside other recruiters• Earn $3,000–$11,000 per successful placement
Earnings Example
1 placement = $3,000+3 placements = $9,000+5 placements = $15,000+
Many recruiters use the platform to build their own desk or generate additional deals alongside their existing work.
Who This Is For
This opportunity is ideal for:
• Agency recruiters who want additional placements• Freelance recruiters building their own business• Recruiters between roles who still want to bill• Recruiters with strong candidate networks
Many recruiters on the platform work part-time alongside their existing role.
Important
It is a platform for independent recruiters who want access to live client roles and earn placement fees when their candidates are hired.
If you already recruit and know how to source candidates, you can start working roles immediately.....Read more...
JOB DESCRIPTION
Sr. Application Developer, SAP for Rust-Oleum Corporation to work at our Vernon Hills, IL loc. May telecommute 2 days/wk.
Participates on programming proj teams for SAP ECC, BW + CPI systems. Supports tech end of ECC + BW application dev + sys implementation. Deploy + support SAP CPI based integrations. Support technical implementation of SAP upgrades + support pack updates; investigates + resolves sys + software (s/w) problems. Designs or writes prog tech specs based on proj reqs. Build integration flows in hybrid environments including on-premises + cloud-based apps across all integration styles + use case patterns. Config pre-packaged cloud integration in SAP CPI using Web UI + Eclipse UI. Design + build custom integration flows using SAP CPI incl SAP Cloud Connector. Config + ext of standard iFlows. Dev s/w + sys support docs + procedures acc to company standards + Sarbane-Oxley legal reqs. Conducts tech research w/ recs for action into IT rel topics. Modify existing s/w to correct errors, adapt to new hardware, or upgrade interfaces + imp performance. Consults w/ engineering staff to eval interface b/w hardware + s/w, develop specs + performance reqs + resolve problems. Prep s/w programming + dev of documentation. Confers w/ data processing + proj mgrs for info on limits + capabilities for data processing projs. Consults w/ customers + other depts on proj status, props + tech issues. May undergo background check incl drug screening.
Must have a Bachelor's Degree in Comp Sci or rel field and 5 yrs rel exp in SAP ABAP. Also requires skills (5 yrs exp) in: Object management using SPDD and SPAU during hot pack and release upgrades; modules in SAP - SD, MM, FI, and PP; and Groovy for iFlows; and (3 yrs exp) in system integration tests, and SAP FI/CO.
Salary $153,317 to 172,796 per year (see comprehensive benefits package at rustoleum.com/Benefits). Apply at rustoleum.com/careers
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.
#LI-DNIApply for this ad Online!....Read more...
JOB DESCRIPTION
Job Title: Brand Marketing & Integration Manager- Pro-focus
Location
Vernon Hills, IL
Department: Rust-Oleum US Marketing
SUMMARY STATEMENT:
Manages the development and execution of Rust-Oleum's pro-focused and industrial brand and marketing strategies across assigned product platforms, supporting growth within professional, trade, and channel-driven environments. Translates pro customer, competitive, and category insights into compelling brand narratives, messaging frameworks, and campaign strategies that connect product strategy to marketing activation. Develops creative briefs and partners with internal teams and external agencies to bring big ideas to market, ensuring integration across pro and multi-channel touchpoints and alignment with brand positioning. Owns the end-to-end campaign workflow, driving cross-functional collaboration with Product, Sales, and Marketing to deliver on-time, on-budget, and on-brand execution in support of commercial and category objectives.
JOB RESPONSIBILTIES:
Partner with Pro-focused Product Development, Sales, and Business Unit leaders to develop go-to-market (GTM) marketing strategies and plans that align product launches, extensions, refreshes and growth initiatives with professional customer needs and marketing activation.
Translate business, market, and pro customer insights into clear brand positioning, value propositions, and integrated marketing plans that support brand, category, and commercial growth within professional channels.
Lead the development of campaign strategies and creative briefs tailored to professional audiences, clearly defining objectives, target segments (e.g., contractors, installers, dealers), key insights, and success metrics.
Partner with creative agencies and internal teams to develop breakthrough, pro-relevant ideas and campaigns that bring brand strategy to market and drive measurable impact across pro touchpoints.
Manage the end-to-end campaign process, from concept and creative development through asset delivery, ensuring alignment with business strategy, timelines, budgets, and professional channel execution.
Collaborate across marketing teams to ensure cohesive messaging and activation across pro and multi-channel environments, including sales, digital, trade, retail, and partner-led touchpoints.
Serve as the primary brand marketing liaison to Product for assigned categories, ensuring marketing initiatives support pro-centric commercial objectives, growth logic, and in-market execution.
Coordinate cross-functional input from Product, Sales, and Marketing to deliver cohesive pro-focused GTM plans.
Monitor brand health, campaign performance, KPIs, and pro category trends; partner with analytics and insights teams to optimize messaging, media, and activation across professional channels.
Contribute to the development of frameworks, tools, and processes that improve pro-focused campaign planning, creative alignment, speed to market, and marketing efficiency.
Support brand architecture, identity, and positioning initiatives led by the Director, ensuring consistency and relevance across assigned pro product platforms and audiences.
QUALFICATIONS:
Bachelor's degree in Marketing, Communications, Business, or a related field.
7-10 years of progressive marketing experience, with a strong background with industrial, B2B, or trade-driven environments and audiences, including expertise in brand strategy, go-to-market planning, and integrated campaign development.
Demonstrated understanding of product commercialization and launch planning for professional audiences, including contractors, installers, dealers, distributors, or other skilled trade or enterprise customers.
Experience partnering cross-functionally with Product, Sales, Trade and Marketing teams to align commercial objectives with marketing strategies across direct, distributor, and trade channels.
Strong background developing brand narratives, positioning frameworks, creative briefs, and campaign plans that connect customer insights, category needs, and real-world jobsite or professional use cases.
Excellent project management and prioritization skills, with the ability to lead multiple campaigns, launches, and workstreams simultaneously in a fast-paced, matrixed environment.
Strong analytical and strategic thinking skills, with experience leveraging performance data, customer feedback, and market insights to optimize campaign effectiveness and support business growth.
Effective communicator and influencer, capable of aligning diverse stakeholders, building credibility with marketing, product and sales; fostering trust across functional and regional partners.
Experience managing creative partners to deliver integrated, results-driven marketing programs that support professional channel needs.
Ability to advise team members on meeting timelines, resolving executional or technical challenges, and adapting plans to evolving business needs.
Skilled at collaborating with customers, channel partners, and internal peers on initiatives that impact multiple departments and drive shared business outcomes.
Experience supporting or executing business planning, budget management, forecasting, and organizational priorities aligned to commercial and growth objectives.
Salary Target Range: $105,000 - $130,000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online!....Read more...
JOB DESCRIPTION
Job Title: Director of Customer Service, Product Support & Technical Service
Company: Rust-Oleum
Location: United States (Hybrid or On-Site depending on business needs)
Department: Customer Experience / Technical Services
Reports To: Vice President, Sales
Position Summary
The Director of Customer Service, Product Support & Technical Service leads the strategy, performance, and continuous improvement of all customer-facing support functions for Rust-Oleum. This role oversees customer service operations, product support, and technical service teams to deliver exceptional customer experiences across professional contractors, retail partners, distributors, and consumers.
The Director ensures customers receive accurate product guidance, technical troubleshooting, and responsive service across multiple channels, while also translating customer insights into actionable improvements for product development, quality, marketing, and operations.
Key Responsibilities
Customer Service Leadership
Develop and execute the overall customer service strategy aligned with company growth and brand reputation goals.
Lead and manage multi-channel support operations including phone, email, chat, digital platforms, and retail support.
Establish service standards, KPIs, and operational processes that ensure fast, accurate, and customer-centric support.
Drive initiatives that improve Customer Satisfaction (CSAT), Net Promoter Score (NPS), and first-contact resolution rates.Product Support & Technical Services
Oversee product support teams that assist customers with application guidance, product compatibility, troubleshooting, and best practices.
Manage technical experts who support complex inquiries from contractors, retailers, distributors, and industrial customers.
Ensure accurate technical documentation, FAQs, troubleshooting guides, and knowledge base content.
Partner with R&D and Product Management to communicate field insights, product performance feedback, and improvement opportunities.Customer Experience & Process Improvement
Analyze customer interaction data to identify trends, recurring issues, and opportunities to improve products, packaging, instructions, and support materials.
Implement technologies such as CRM platforms, knowledge management systems, and AI-assisted service tools.
Standardize workflows across customer service and technical service teams to improve efficiency and scalability.Cross-Functional Collaboration
Partner closely with Sales, Marketing, Product Development, Supply Chain, Quality, and Manufacturing to resolve customer issues and improve product experience.
Support major retail partners and distributors by ensuring strong technical support and service responsiveness.
Represent the voice of the customer in internal strategic discussions.Team Leadership & Development
Lead, coach, and develop a high-performing team of customer service managers, technical specialists, and support staff.
Establish training programs that ensure strong product knowledge and consistent service delivery.
Foster a culture focused on customer advocacy, problem-solving, and continuous improvement.Performance & Reporting
Develop service metrics dashboards and report performance to executive leadership.
Manage department budgets, staffing plans, and operational resources.
Drive operational excellence through automation, workflow optimization, and service innovation.Qualifications
Education
Bachelor's degree in Business, Engineering, Chemistry, Operations Management, or related field required
MBA or advanced degree preferredExperience
10+ years of progressive leadership experience in customer service, product support, or technical service
Experience supporting manufacturing, coatings, building materials, industrial products, or consumer goods
Proven success leading large service teams and multi-channel support environments
Experience implementing or managing CRM and customer experience platformsSkills & Competencies
Strong leadership and team development capabilities
Ability to translate complex technical information into customer-friendly solutions
Data-driven decision making and service performance management
Excellent communication and cross-functional collaboration skills
Strategic thinker with operational execution abilityPreferred Experience
Experience with technical products requiring application support (coatings, chemicals, construction materials, or industrial products)
Familiarity with contractor and retail support environments
Experience integrating customer insights into product development and quality improvementsWhat Success Looks Like
Improved customer satisfaction and service responsiveness
Reduced product complaints through proactive support and education
Strong collaboration between service teams and product development
Scalable customer support systems that support business growth
Salary Target Range: $130,000 - $175,000, Bonus Eligible
After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after five years of continuous service.
Rust-Oleum is an equal-opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or other protected class.Apply for this ad Online!....Read more...
JOB DESCRIPTION
Job Title: Administrative Assistant - Sales
Location: Vernon Hills, IL
Department: Rust-Oleum US Sales
Reports To: Vice President of Sales
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Summary:
The Administrative Assistant - Sales provides administrative reports directly to the VP of Sales, Pro/Hardware/Distribution. Also provides support to Directors of Sales and NAE's as necessary." This position requires confidentiality, initiative, and sound decision-making. This position serves as department events planner as well as involved in customer event planning.
8:00 am - 5:00 pm Monday - Friday on-site in Vernon Hills.
The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic and efficient balance among multiple priorities. The Assistant will work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.
Responsibilities:
Coordinate scheduling and calendar management, including agendas, mail, email, calls, travel arrangements, vendor management, and company events
Manage, coordinate, and arrange travel and travel-related activities, including hotel booking, transportation, and meal coordination
Perform administrative and office support, such as typing, spreadsheet creation, and maintenance of filing system and database
Maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with the business
Responsible for event logistics for departmental events inclusive of budgeting, presenting event plan to executive staff and managing all day of event activities
Negotiate with vendors on behalf of the company to ensure the best rates for all aspects of events with discretion based on budgetary restrictions and final sign off and approval from department
Researches, prioritizes, and follows up on incoming issues and concerns addressed to the VPs, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response
Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures
Process invoices and payment of invoices
Update and create organizational charts for annual Org review meetings. Curate and disseminate corporate communications for departments.
Schedule interviews periodically
Open and manage incoming and outgoing mail
Qualifications:
1-2 years event planning experience
5-10 years related Admin/Exec Assistant experience
Comfortable working in a rapidly changing, fast-paced environment
Friendly and approachable, displays diplomacy and tact
Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
Very strong interpersonal skills and the ability to build relationships with stakeholders
Excellent written and verbal communication skills
Demonstrated proactive approaches to problem-solving with strong decision-making capability
Highly resourceful team-player, with the ability to also be extremely effective independently
Proven ability to handle confidential information with discretion
Demonstrated ability to achieve high performance goals and meet deadlines in a fast paced environment
Salary Target Range: $30.00 - $40.00, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9.5 paid holidays and 2 floating holidays per year. You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online!....Read more...
JOB DESCRIPTION
Co-Op Student - Machine Learning & Applied AI
Location: Hybrid - Minimum 3 days per week on-site (Vernon Hills, IL)
Duration: Co-Op Term (6-8 months)
Department: Automation & Emerging Technology
Reports To: Emerging Technologies Leader
Candidate Level: Bachelor's, Master's, or PhD-track students
Position Overview
We are seeking a highly motivated Machine Learning & Applied AI Co-Op Student to join our Automation & Emerging Technology team. This role is ideal for students who want hands-on ownership of real-world machine learning experiments in a fast-moving, startup-like environment within a large enterprise.
The co-op will focus on applied machine learning, data-driven experimentation, and model evaluation, with opportunities to explore Generative AI and large language models where they meaningfully support ML-driven use cases. Rather than production maintenance or traditional automation work, this role emphasizes problem framing, experimentation, and measurable impact.
This position follows a hybrid work model, with a minimum of three (3) days per week on-site at our Vernon Hills, IL office.
Key Responsibilities
Lead machine learning experiments end-to-end, including:
Problem definition and hypothesis development
Data exploration and feature engineering
Model prototyping, training, and evaluation
Iteration based on quantitative results
Develop and evaluate ML models using enterprise datasets for use cases such as:
Prediction and classification
Pattern detection and insight generation
Decision support and optimization
Apply sound experimental design and evaluation techniques, including:
Train/validation/test strategies
Baseline comparisons
Error analysis and model diagnostics
Use Databricks for data analysis, experimentation, and scalable ML workflows
Define and track success metrics, such as:
Model accuracy, precision/recall, and robustness
Latency, scalability, and cost considerations
Business relevance and usability
Explore applied AI techniques, including Generative AI and LLMs, where appropriate (e.g., summarization, knowledge retrieval, or hybrid ML + LLM solutions)
Document experiments, assumptions, results, and technical tradeoffs; present findings and demos to technical and business stakeholders
Apply Responsible AI and data governance practices, including data privacy, security, and bias awareness
Required Qualifications
Currently enrolled in a Bachelor's, Master's, or PhD-track program in Computer Science, Data Science, Machine Learning, Statistics, or a related field
Ability to work on-site in Vernon Hills, IL at least three days per week
Strong proficiency in Python
Solid understanding of core machine learning concepts, such as:
Supervised and unsupervised learning
Feature engineering
Model evaluation and validation
Experience with common ML/data libraries (e.g., pandas, NumPy, scikit-learn, or similar)
Experience with AI Tools like Copilot, Copilot GitHub etc.
Ability to work independently, take initiative, and operate effectively in ambiguous problem spaces
Strong analytical thinking and communication skills
Preferred Qualifications
Hands-on experience with end-to-end ML projects, including experimentation and evaluation
Familiarity with Databricks or similar data/ML platforms
Exposure to cloud-based ML workflows (Azure preferred)
Experience with deep learning or NLP frameworks (e.g., PyTorch, TensorFlow, Hugging Face)
Working knowledge of Generative AI or LLMs as an applied technique (not required)
Prior internship, research, or applied ML project experience with measurable outcomes
What You'll Gain
Ownership of real machine learning experiments with direct business visibility
Experience working in a startup-like, experiment-driven environment inside a large enterprise
Hands-on exposure to enterprise-scale data and ML workflows using Databricks and Microsoft platforms
Mentorship from experienced AI and Emerging Technology leaders
Strong preparation for full-time roles in Machine Learning Engineering, Applied Data Science, or AI Engineering
Salary Target Range: $28/hr-$30/hr
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.
#LI-DNIApply for this ad Online!....Read more...
Remote Recruiter Opportunity | Work Global Client Roles | Earn $3,000–$11,000 Per Placement
Work remotely from anywhere in the world.
Recruiters across the world are leaving traditional agencies.
Instead of office politics, small commission splits and rigid targets, many recruiters are choosing to work independently and earn placement fees directly.
RecXchange is a global recruiter collaboration platform that gives independent recruiters access to live client roles they can start working immediately.
You do not need to find the client.
You simply focus on what recruiters do best.
Finding great candidates.
There are currently $700,000+ in recruiter fees available across active hiring roles on the platform.
What You Can Do
• Access live global vacancies• Submit candidates into active hiring processes• Work roles alongside other recruiters• Earn $3,000–$11,000 per successful placement
Earnings Example
1 placement = $3,000+3 placements = $9,000+5 placements = $15,000+
Many recruiters use the platform to build their own desk or generate additional deals alongside their existing work.
Who This Is For
This opportunity is ideal for:
• Agency recruiters who want additional placements• Freelance recruiters building their own business• Recruiters between roles who still want to bill• Recruiters with strong candidate networks
Many recruiters on the platform work part-time alongside their existing role.
Important
It is a platform for independent recruiters who want access to live client roles and earn placement fees when their candidates are hired.
If you already recruit and know how to source candidates, you can start working roles immediately.....Read more...
Banquet Sous ChefCompensation: $65,000–$70,000 + Full BenefitsLocation: Chicago, IL I’m recruiting on behalf of a well-known hospitality group in Chicago to help hire an experienced Banquet Sous Chef for a high-profile downtown hotel. This is a fantastic opportunity for a creative, organized, and guest-focused culinary leader who thrives in a fast-paced events environment. Role OverviewThe Banquet Sous Chef will support all culinary operations for banquets and events, ensuring every menu is executed with precision and a high level of craftsmanship. This leader partners closely with the Executive Chef and event teams to deliver memorable culinary experiences for meetings, galas, celebrations, and large-scale functions. Key Responsibilities
Assist in designing and producing banquet menus that highlight quality, seasonality, and strong presentation.Lead and support the banquet kitchen team, providing guidance, training, and daily oversight.Ensure flawless execution for events of varying sizes, maintaining consistency, timing, and exceptional service standards.Oversee prep, production, inventory management, and vendor coordination.Maintain strict adherence to food safety, sanitation, and regulatory compliance.Work collaboratively with Sales, Events, and Culinary leaders to fulfill client expectations and elevate guest satisfaction.Identify opportunities to improve efficiency, workflow, and culinary output.
Qualifications
1+ years of leadership experience in banquets, luxury hotels, upscale restaurants, or high-volume event operations.Strong foundation in modern culinary techniques and plating for large groups.Excellent communication, organization, and team-leadership abilities.Culinary degree or equivalent professional experience required; food safety certification preferred.Bilingual English/Spanish a strong advantage.Must be available for weekends, evenings, and holidays as needed.
Why This Opportunity Stands OutThis position offers the chance to shape a dynamic banquet program within a respected Chicago hospitality brand. You’ll have room to grow, access to strong training resources, and the ability to influence the culinary identity of a major event destination. Benefits Include:
Medical, dental, and vision coveragePaid time off401(k) with employer contributionsLife, AD&D, and disability insuranceFSA optionsCommuter benefitsPet insuranceHotel travel & employee discountsCareer development opportunities
....Read more...
Remote Recruiter Opportunity | Work Global Client Roles | Earn $3,000–$11,000 Per Placement
Work remotely from anywhere in the world.
Recruiters across the world are leaving traditional agencies.
Instead of office politics, small commission splits and rigid targets, many recruiters are choosing to work independently and earn placement fees directly.
RecXchange is a global recruiter collaboration platform that gives independent recruiters access to live client roles they can start working immediately.
You do not need to find the client.
You simply focus on what recruiters do best.
Finding great candidates.
There are currently $700,000+ in recruiter fees available across active hiring roles on the platform.
What You Can Do
• Access live global vacancies• Submit candidates into active hiring processes• Work roles alongside other recruiters• Earn $3,000–$11,000 per successful placement
Earnings Example
1 placement = $3,000+3 placements = $9,000+5 placements = $15,000+
Many recruiters use the platform to build their own desk or generate additional deals alongside their existing work.
Who This Is For
This opportunity is ideal for:
• Agency recruiters who want additional placements• Freelance recruiters building their own business• Recruiters between roles who still want to bill• Recruiters with strong candidate networks
Many recruiters on the platform work part-time alongside their existing role.
Important
It is a platform for independent recruiters who want access to live client roles and earn placement fees when their candidates are hired.
If you already recruit and know how to source candidates, you can start working roles immediately.....Read more...
