Log and respond to IT support tickets, helping users with common technical issues such as login problems and connectivity
Set up and configure new hardware, install software, and assist with onboarding new users
Shadow experienced support staff to learn how to diagnose and resolve more complex technical problems
Monitor system alerts and flag issues to the team for further investigation
Keep records up to date by documenting support tickets and updating internal guides and knowledge bases
Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:After successfully completing the apprenticeship, you could progress into a full-time IT Support Technician role within our team. Employer Description:Valetech Solutions Ltd is a dynamic and growing technology company that specialises in delivering innovative IT support and digital solutions to a wide range of clients. Our mission is to provide exceptional service, cutting-edge technical expertise, and practical solutions that empower businesses to succeed in a digital-first world.
We pride ourselves on our supportive team culture, continuous professional development, and a genuine passion for technology. Whether we're helping a small business secure its systems or supporting a large client with complex infrastructure, we’re committed to excellence and collaboration.
As an apprenticeship employer, we’re enthusiastic about nurturing new talent and offering real career opportunities for those ready to learn and grow in the tech sector.Working Hours :Monday to Friday 9am to 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
As a key member of our team, you will be introduced to the insurance industry and receive full training to help you develop a deep understanding of the sector. We are looking for someone who is eager to learn, has a proactive attitude, and demonstrates a keen interest in expanding their knowledge of the industry.
About You:
Proficient in using the Microsoft Office Suite
Strong work ethic and a keen willingness to learn
Tech-savvy, with the ability to quickly adapt to new systems and software
Exceptional attention to detail
Able to see tasks through to completion
Effective communicator, with a polite and professional manner, both over the phone and via email
Capable of working efficiently as part of a team in a fast-paced environment
Training Outcome:Upon successful completion of the apprenticeship, you may have the opportunity to progress into a full-time role within the business.Employer Description:At Simple Insurance Solutions, we provide individuals and businesses with tailored insurance services designed to offer long-term protection. As a trusted and independent insurance broker, we are committed to delivering expert advice, personalised cover, and exceptional customer service. Our focus is on building lasting relationships with our clients, ensuring they receive the right support and guidance at every stage.Working Hours :9:30am – 5:30pm (Monday - Friday)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Eager to learn,Proactive....Read more...
As a key member of our team, you will be introduced to the insurance industry and receive full training to help you develop a deep understanding of the sector. We are looking for someone who is eager to learn, has a proactive attitude, and demonstrates a keen interest in expanding their knowledge of the industry.
About You:
Able to assist with financial statement preparation
Interested in producing management accounts (cash flow, P&L, balance sheet)
Comfortable working with budgets and revenue forecasts
Willing to learn FCA compliance and reporting requirements
Organised and accurate in reconciling insurer statements and premiums
Aware of the importance of cash flow and liquidity management
Eager to gain experience with VAT returns, payroll taxes, and corporation tax
Training:Accounts or Finance Assistant Level 2.Training Outcome:Upon successful completion of the apprenticeship, you may have the opportunity to progress into a full-time role within the business.Employer Description:At Simple Insurance Solutions, we provide individuals and businesses with tailored insurance services designed to offer long-term protection. As a trusted and independent insurance broker, we are committed to delivering expert advice, personalised cover, and exceptional customer service. Our focus is on building lasting relationships with our clients, ensuring they receive the right support and guidance at every stage.Working Hours :Hours: 9:30am - 5:30pm (Monday - Friday)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Eager to learn,Proactive....Read more...
