Job Title: Banqueting Manager / Conference & Events (m/f/d)Salary: €65.000 - €70.000 + 10% bonusLanguages: German c1 Level and EnglishRole overview
Hands-on Banqueting Manager responsible for leading large-volume conference and banqueting operations in a major event hotel, ensuring seamless delivery of high-capacity meetings, conferences, banquets and social events.Leads a sizeable front-of-house banqueting team, guaranteeing excellent guest service, efficient execution and adherence to quality and brand standards across multiple function spaces.
Key responsibilities
Manage the full banqueting operation for meetings, conferences, gala dinners, weddings and large corporate events, ensuring smooth setup, service and breakdown according to function sheets and client requirements.Lead, motivate and schedule the banqueting team (supervisors, waiters, bar staff, casuals), providing hands-on support on the floor during all major events.Create and optimise rotas for large volumes, ensuring adequate staffing levels while controlling labour costs and complying with local labour regulations.Brief the team before each event, checking room setups, AV, décor and service points, and ensuring all standards are met before guest arrival.Act as the primary operational contact for conference and event clients on the day, handling last-minute changes and resolving issues quickly and professionally.Coordinate closely with Conference & Events Sales, Kitchen, Restaurant/Bar and Technical teams to guarantee seamless handover from planning to operations.Monitor service quality throughout events, coaching team members in real time and ensuring consistent, high-level guest interaction.Support budget and cost control for the banqueting department, including monitoring revenues, food and beverage costs, breakage and overtime.Ensure all operations comply with hygiene, health & safety and fire regulations, and that team members follow all SOPs at all times.
Profile & requirements
Several years of experience as Banqueting / Conference & Events Manager or Supervisor in a large conference hotel or major event venue, confident handling high-volume, multi-room events.Proven leadership skills with experience managing and developing sizeable service teams, including casual and part-time staff.Strong organisational talent, able to manage multiple events simultaneously and stay calm under pressure.Hands-on leader who enjoys being present on the floor, leading by example and supporting the team during peak periods.Excellent guest-focus and communication skills, comfortable interacting with demanding corporate and private clients.Very good German skills (C1) and good English required; additional languages are an advantage in the international Frankfurt market.Willingness to work shifts, weekends and public holidays, in line with event schedules.
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