What You Will Do
In this varied role you will be responsible for:
Processing sales orders accurately following processes
Responding to customers via email
Handling and logging customer concerns
Liaising with other teams within the organisation (production, warehousing, transport and distribution) to confirm the status of orders and resolve customer queries
Producing data to contribute to key reports, as required
Who You Are
You will have a passion for delivering strong customer service together with some experience in a customer focussed role
Strong IT literacy, ideally with a working knowledge of Microsoft office products
The ability to work well under pressure ensuring deadlines are met and outcomes tracked
A logical and methodical approach to problem solving
Strong communication skills – both verbal and written
The ability to work both independently and as part of a team
Training:
Business Administration Level 3
20% off the job training
Tutor support via online platform
Training Outcome:
Permanent role considered on completion of the apprenticeship
Employer Description:At Essity, we believe everyone's learning and professional development is unique and want to empower employees to reach their full potential in a winning culture motivated by a powerful purpose.
Our purpose, Breaking Barriers to Well-being, provides meaning to everything we do. Working at Essity means a chance to improve well-being for people and opportunities to drive positive change for the society and the environment. As an employee at Essity, you will belong to an organization where you feel valued and supported to grow, and challenged to generate business results in a collaborative and open atmosphere.Working Hours :Monday to Friday
9:00am - 5:15pm
1 hour breakSkills: Communication skills,Organisation skills,Administrative skills,Team working,Initiative....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The day to day duties of a dental nurse can span across all areas of the practise and can include:
Reception including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow ups
Sterilising and preparing equipment for Dentists
Recording and dealing with patient records
Supporting patients wellbeing and dental experience
Cleaning dental areas including chairs
Managing stock of equipment and supplies
Any other duties to support the Dentists and senior team to provide effective patient care
Training:This qualification is a level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK. Upon achievement the apprentice will be awarded a Diploma in Dental Nursing Level 3. Functional Skills English & Maths level 2 qualifications unless already exempt.Training Outcome:With experience you may be able to move into jobs like team manager, team leader or dental practice manager.
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums.
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth.
For more information on Dental Careers : Please visit :https://www.healthcareers.nhs.uk/Employer Description:A family friendly practice located in the heart of Toddington offering a range of both NHS and private treatments.Working Hours :Monday 8.15am – 5.00pm
Tuesday 8.15am – 5.00pm
Wednesday 8.15am – 5.00pm
Thursday 10.00am – 6.00pm
Friday 8.15am – 5.00pm
Occasional Saturdays will also be required.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
What does the training involve?
Initial training period working alongside an experienced shop manager and developing your practical skills in retail management
A period of running your shop with high support from your Area Manager
Approximately 3-6 months into your training, you will take on full responsibility for our Yardley shop while you will continue to develop your management skills, with the support of your area manager
Working towards a Level 4 Retail Manager apprenticeship qualification with Inspiro Learning, our approved training provider
Support with upskilling your Maths and English (if required)
Completion of an independent end point assessment at the end of your training
This is an 19-month training programme and upon successful completion you will be made a permanent employee
In return for your hard work and commitment, you will receive:
A starting salary of £29,897.68 (which will increase to £32,332.28 after 6 months)
A retail manager level 4 apprenticeship standard qualification
Paid time to complete your apprenticeship coursework
Great training and support
30 days holiday each year
15% staff discount to use in any of our shops
Free life assurance
Workplace pension
As an Apprentice Store Manager you will:
Be fully accountable for your shop and responsible for ensuring that customers are looked after and shop routines are completed to maintain a safe, clean and tidy shop
Motivate and guide your team to be as successful and efficient as possible
Lead by example and get stuck in with the day-to-day tasks involved in running one of our busy shops
Control key costs including payroll, shrinkage and waste
Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation
Take responsibility for recruitment, training and development of your team
Training:Level 4 Retail Manager Apprenticeship Standard:
Apprenticeship standards are aimed at developing skills within the Apprentice’s chosen career route, each standard has set knowledge, skills and behaviours required to be successful within the job role
This will include the completion of functional skills in maths and English
Once the apprentice has completed a minimum of 12 months training and the employer and Inspiro's Regional Trainer confirm they have met all the requirements of the standard they will be put through to end point assessment
The end point assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role
Each Apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face to face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end of point assessment
Training Outcome:
This is an 19-month training programme and upon successful completion you will be made a permanent employee
There are many opportunities for a career at Farmfoods
We always look to promote our team members internally, and many people in management and central services positions at Farmfoods started their careers in our shops
This could be the start of a rewarding and long-term career for you
Employer Description:Farmfoods is a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail.
We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience.
Our shop teams are essential. They serve thousands of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.Working Hours :Shifts varying which will include weekends, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working....Read more...
Maintain accurate customer and supplier records in Initial’s Customer Relationship Management (CRM) system
Respond to customer queries and provide support as needed
Maintain and update sales records, reports, and documentation including product data
Ad hoc projects requested by senior sales team
Training:Why choose our Microsoft Data Essentials apprenticeship?
QA’s Microsoft Data Essentials Level 3 apprenticeship can support your business to be more productive with data and adapt to a modern-day workplace
Data available to organisations is increasing at scale. How your business leverages it is essential to successful transformation and continued growth.
QA's Microsoft Data Essentials Level 3 apprentice will learn to:
Source, format and present data securely, using Microsoft Excel, Power BI and SQL
Analyse structured and unstructured data to support business outcomes
Blend data from multiple sources as directed
Communicate outcomes appropriate to the audience
Apply legal and ethical principles when manipulating data
QA’s Microsoft Data Essential Level 3 Apprenticeship programme enables your organisation to:
Build the capabilities you need throughout your organisation to collect, study, organise and present data, increasing digital adoption and the provision of intelligent and valuable business insights
Create and develop analysts for the modern workplace by reskilling your existing talent, or hiring new entry-level talent. QA’s programmes, partnerships and recruitment capability enable us to tailor a solution that works for your business
Provide training that acts as a standalone solution or as part of a wider academy/programme to an array of business functions
Tools and technologies learned: Apprentices will learn to use Microsoft Power BI, Excel and SQL Azure
Training Outcome:
90% of QA Apprentices secure permanent employment after finishing their apprenticeship
Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks
Employer Description:Initial Incentives are a dynamic, fast-growing company in the branded merchandise industry, committed to delivering exceptional products and services to our customers.Working Hours :All details will be confirmed at interviewSkills: Communication skills,Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
We are looking for a self-motivated, enthusiastic individual with the desire to work in our business long term as a qualified Catering Service Engineer. Aimed at either new entrants wanting to access the Catering Industry or those with some knowledge and experience who want to build their career as a fully trained Gas Engineer. ;
What will you be doing?
Working towards the Commercial Catering Equipment Technician, Level 3 Apprenticeship.
The broad purpose of the occupation is to install, commission, maintain and repair commercial catering equipment, such as combination ovens, fryers, grills and griddles, cooking ranges, dishwashers, microwave ovens etc. Equipment may be gas or electrical and may involve plumbing and electronic controls.
Throughout the duration of the programme, you will be working to acquire the necessary knowledge, skills and qualifications to perform the following duties:
Conduct servicing of commercial catering equipment in line with manufacturers’ specifications and/or legislation
Undertake fault finding and repairs of commercial catering equipment, for example replacing thermostat or pumps; including use of diagnostic equipment
Install and commission a wide range of commercial catering equipment, for example ovens, grills, fryers, dishwashers, water treatment equipment and ancillary equipment e.g., fly killers, water filtration, preparation equipment
Test and undertake quality assurance checks to verify that the commercial catering equipment is working in accordance with its design specification and current regulations including air quality tests
Decommission and remove redundant catering equipment and leave the overall installation in a safe condition
Safely isolate and lock-off of services (gas, water, electricity); for example, cap off gas supplies to prevent possible escape of gas
Plan work schedule and logistics to meet customers’ requirements and priorities, time management
Interpret specifications, drawings and technical information, for example manuals
Conduct or agree risk assessments and apply method statements to maintain safe working environment
Provide information and guidance to end-users on the correct operation and maintenance of commercial catering equipment
Complete documentation (written or digital) associated with the specified job for example, time sheets, maintenance records, written acceptance of work completed, commissioning sheets
Maintain tools, equipment and Personal Protective Equipment (PPE), including ensuring meters (typically Electric Multi Meter, Ohmmeter, Carbon Dioxide/Monoxide Meter, Flue Gas Analyser – this list is not exhaustive) are in calibrated date
Maintain and safely store stock – consumables and spares
Strong communication with the customer
Report on work completed to office/manager
Training:
Successful apprentices will achieve a Level 3 qualification in Gas Engineering (Commercial Catering Equipment Technician) and relevant commercial ACS qualifications.
Training Outcome:
Successful apprentices will become fully qualified and, depending on performance and availability, progress into full-time Commercial Catering Equipment Technician.
Employer Description:Advance Group is a leading ‘design house’ within the commercial kitchen sector. Established in 1981 we have become one of the UK’s most recognised brands within the market. We are lucky enough to work with some fantastic market leading customers.Working Hours :Monday - Friday (9:00am - 5:30pm).
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Motivated,Willingness to learn,Passion for Engineering....Read more...
