Identify and diagnose issues and problems
Categorise and record reported queries and provide solutions
Support problem identification
Advise users on an appropriate course of action
Provide essential online security advice and support
Develop and implement effective processes and procedures to ensure consistent delivery of service and support
Answer incoming support calls and log accurate time spent
Provide clear communications between Bondgate IT and their customers
Training:Full training and support will be provided by your workplace mentor and from the Baltic team.Training Outcome:Possible career progression upon completion of the apprenticeship Employer Description:Are you ready to launch your career in the dynamic world of IT? Look no further! Bondgate IT invites passionate and tech-savvy individuals to embark on an exciting journey with this Level 3 IT Apprenticeship! Bondgate IT aren't just a company; they're a community of innovators, problem-solvers and tech enthusiasts committed to pushing the boundaries of what's possible.
As an apprentice you'll have the chance to immerse yourself in a hands-on learning experience that goes beyond the conventional classroom setting. You'll be mentored by industry experts, work on real-world projects and gain the skills needed to thrive in the ever-evolving IT landscape.Working Hours :Monday to Friday between 9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working....Read more...
To learn responsibility for the display and maintenance of a safe, stimulating, interactive, learning environment in the Nursery.
To learn to work within the guidelines of the Early Years Foundation Stage and assist in the planning, preparation and delivery of an effective programme of activities to help babies and young children to develop.
To learn the implementation of providing stimulating learning experiences, which enable young children to grow in confidence and independence.
To learn and develop skills to effectively observe, assess, monitoring and record children’s learning and development using a variety of methods.
To gather these observations and produce individual profiles for each child in your small key worker group.
To learn responsibility for providing full access to an effective programme of activities for children identified as requiring additional support.
To participate in staff meetings.
To provide cover for practitioners within the team as necessary.
To work in partnership with other professionals involved with the children and their families, i.e. health visitors, inclusion support, speech therapists.
To support in the care of sick children and those suffering minor injury.
To be familiar with the fire drill and procedures for the safety of the children.
To assist with checking equipment for safety and suitability to use and preparing resources as appropriate.
To share responsibility for ensuring the room is cleaned at the end of each day.
To assist in the identification of child protection issues.
To access personal and curriculum development opportunities.
To undertake duties in such a way that ensures a positive multicultural approval and with full regard for the principles and policies in place at the YMCA and comply with the Equal Opportunities & Diversity Policy and Child Protection Procedures within the organisation.
Operate within YMCA policies and procedures, strictly observing Health & Safety regulations of colleagues, parents/carers and yourself and the Safeguarding Children & Young People Policy.
Operate within nursery policies and procedures.
Ensure all work practice is inclusive, expressed through a wholehearted commitment to welcome those of all faiths and none.
Undertake any other related duties that are consistent with the job.
Training:Early Years Practitioner Level 2.
Functional Skills were required.Training Outcome:Possible permanent position at the end of apprenticeship. Possible chance of moving on to further qualifications.Employer Description:YMCA Has Been Serving The Black Country For Over 130 Years
A local charity, that’s part of the largest youth organisation in the world.
We support people to grow and develop in Mind Body & Spirit.
Our places are found in the heart of communities, working with children, young people and their families. We provide childcare, housing for young workers, supported accommodation, employability, health and social enterprises projects.Working Hours :8am-6pm Monday - Friday. Shifts will be between 8am-6pm each day. Shifts will be given on a Friday for the following week.Skills: Communication skills,Team working,Patience....Read more...
