Greeting and assisting visitors at the reception
Supporting management with routine tasks as required
Collaborating with various departments to gain operational insight and experience
Supporting the Sales and Marketing team in administrative and organizational tasks.
Entering, updating, and maintaining accurate records within the Company Management System, including spreadsheets
Professionally managing and directing phone calls and emails, ensuring prompt and clear communication
Taking messages and delivering them promptly to the appropriate team members
Receiving and processing customer orders from phone, email, and website sources
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Business Administration qualification, with training in how to:
Use multiple IT packages and systems in order to write letters/emails, perform financial processes and analyse data.
Produce accurate records and documents including emails, letters, files, payments, reports and proposals
Exercise proactivity and good judgement, in order to make effective decisions based on sound reasoning
Plan and organise a variety of different tasks in order to manage the expectations of colleagues at all levels
Manage projects, including the use of tools to scope, plan, monitor and report
For a full list of programme modules visit: velocity-pt.co.ukTraining Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Thursday, 7.45am - 4.30pm and Friday, 7.45am - 3.15pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Our Field Engineers (known internally as Field Technicians) are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and offering professional advice. They also provide services to small business customers including shops, offices and homeworkers.
Got a manual drivers licence? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals – earn a £50 bonus for every new customer.
As an Apprentice Field Technician, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the scheme, you will have learned how to master the ins and outs of installing and fixing our phone, TV and broadband products, including:
Running cables
Signal level adjustment
Making & changing connections
Configuring our advanced equiptment
Educating customers on everything they need to know about Virgin Media O2 services
Training:This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification. Training Outcome:This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation.Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland.
When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 94% of our Future Careers workforce would recommend Virgin Media O2 as a great place to work!
We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values:
• We’re brave. We all play a part in making things happen for our customers and each other. Learn from your setbacks and push yourself to be the best you can be.
• We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers.
• We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do.
An apprenticeship with us will give you the opportunity to become skilled in your role, and it combines on the job learning and academic study. You’ll spend approximately 20% of your working hours completing learning with one of our training providers and at the end of the programme, you’ll receive a nationally recognised qualification!
Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to make it big. We’ve got unmissable opportunities across all areas of our business, so there’s bound to be a role for you.
Join us on one of our Apprenticeships and let’s grow together!Working Hours :Our normal working hours would be an average of 37.5 per week. During the scheme, you’ll work as part of our teams on early or late shifts, in all weathers, between the hours of 8am to 8pm, including working 2 out of 3 Saturdays. Shifts TBC.Skills: Customer care skills,Problem solving skills,Analytical skills,Physical fitness....Read more...
We are currently seeking a Receptionist/Admin Apprentice who will work in our clinic. This is the opportunity to gain your Business Admin Qualification while providing excellent communication to our customers. We are looking for someone who is passionate about what we do! Your day-to-day duties will include:
Greeting and assisting pregnant women.
Assisting the studio managers.
Attending phone calls, stock checking, bookkeeping.
Chaperone the customers when needed during scan.
We are looking for hard-working individuals to work in our Scan Clinic. This is a fantastic opportunity to develop your customer service, administration and time management skills. You will work part-time evenings and weekends.Training:Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 Business Administration Qualification. (All learning is delivered online/ remote).
Training Provider: LMP Education (rated 1st best UK training provider).Training Outcome:Completion of the level 3 Business Admin qualification.Employer Description:Miracle Inside Diagnostic Scan Centre offers 2D 3D 4D Ultrasound Scans to its customers and makes a truly unique bonding experience with their unborn babies. Our expert service offers a relaxing and comfortable experience to an expectant parent by offering 2D Scan, 3D Scan, and 4D Baby Bonding Scans.Working Hours :Monday 9:30AM – 2:30PM, Tuesday – Thursday 12PM – 7PM, Friday 10AM-6PM & Saturday 9AM-5PM (35 hours per week, ROTA basis alternating days).Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Initiative,Non judgemental,Patience....Read more...