Procurement & Commercial Support:
Preparing quotes for hardware and software
Ordering laptops, licences and services from suppliers
Coordinating deliveries, collections and recycling
Tracking renewals such as licences, domains and warranties
Working with finance to ensure approvals and accuracy
Client & Internal Coordination:
Acting as a link between clients, suppliers, finance and technical teams
Making sure information is shared clearly and at the right time
Logging and tracking work accurately in systems like Jira
Preparing data so others can do their jobs effectively
Supporting with project management
Systems & Tools:
QuickBooks (quotes and purchase orders)
Partner portals (Microsoft, telecoms and other vendors)
Jira and Confluence for tracking and documentation
Outlook and calendar management
You won’t be expected to:
Fix servers
Write code
Work on a helpdesk
But you will learn enough to understand what’s going on, ask sensible questions and spot issues early.Training:Business Administrator Level 3.
An apprenticeship involves regular training with Chelmsford College, with a minimum of 6 hours 'off the job' training per week.Training Outcome:Potential for full-time employment.Employer Description:We are a growing UK-based technology services business supporting organisations with IT, cloud, security, connectivity and software. We work with real clients, real projects and real delivery timelines, which means being organised, accurate and reliable really matters.
As the business grows, the operational side becomes just as important as the technical work. This role sits right at the heart of that.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Duties will include:
Client liaison
VAT returns
Chasing records
Managing client database
Analysis of business records for clients
Use of spreadsheets and cloud based bookkeeping software
General office duties and administration for a small professional practice
QuickBooks, Sageone, Xero
Training:
Foundation covers the basic principles of accountancy, and is your starting point if you’ve never studied accountancy before
You’ll learn the basic principles of accountancy, such as double-entry bookkeeping, costing and preparing financial statements, as well as how to use accountancy software
This level is ideal if you’re new to accountancy and finance, have previously worked in an accounts department, or are looking to change your career into Accountancy
To pass this level, you'll be examined on five units. All assessments are computer-based exams (CBE)
The area you will cover include: Bookkeeping transactions. Bookkeeping controls. Elements of costing. Using accounting software. Foundation Synoptic Assessment
Training will be provided either via classroom or remote sessions. An apprenticeship has to be relevant to the job you are undertaking and you must dedicate 20% of their time towards it
Training Outcome:
Excellent future prospects for professional career development
Full exposure to all aspects of accountancy work
Employer Description:It is no surprise that after 30 years working for local businesses, Stephens Accountants continue to provide a reliable, professional service to help manage people's personal and business finances. Our philosophy is based on the assurance that all of our team guarantee to offer much more assistance to the success of your business than just completing reports on how your business was performing last year.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Build positive, supportive relationships with children, families, and colleagues
Help create a safe, warm, and engaging learning environment
Support children’s development through play and structured activities
Assist with daily routines such as mealtimes, personal care, and rest times
Observe and contribute to children’s learning records
Promote inclusion, wellbeing, and positive behaviour in line with EYFS principles
Training:
Training will be delivered through a combination of on-the-job learning in the workplace and off-the-job training provided by our training partner
Off-the-job training will take place remotely/online, with tutor-led sessions, learning activities, and workplace observations delivered on a bi-weekly basis. Training will be scheduled alongside normal working hours
The full training plan and schedule will be agreed with the apprentice and employer at the start of the programme
Training Outcome:
Successful completion of this apprenticeship gives you a nationally recognised Level 3 Early Years Educator qualification, and you will be equipped with the skills and experience to work confidently in early years settings
There may also be opportunities for continued employment, career progression, or further study
Employer Description:We are a childcare provider offering services between 0-5 year olds.Working Hours :The shifts will be during hours the site is open between 7.30am - 6.30pm Monday to Friday. Shifts to be agreed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Your duties will include, but are not limited to;
Greeting and booking in or patients for clinics accordingly
Dealing with patient enquiries efficiently and courteously
Making appointments on the system, by processing appointment requests for today, future appointments from patients on person and on the telephone
Processing repeat prescriptions and filing for collection within 48 hours
Taking Home visit requests
Receiving specimens from patients ensuring all their details have been recorded whilst following health and safety policy
Tidying waiting room after appointments, ensuring premises are kept tidy between visits from the cleaning staff, tidy and sort magazines and leaflets, discarding old and damaged items as necessary
Key Responsibilities:
To ensure that all visitors and telephone callers to the practice are greeted professionally
To ensure all telephone calls are managed appropriately
To manage the flow of patients arriving at the reception desk, for appointments, prescriptions or queries
To ensure the clinical staffs receive medical record as requested
Training:
Business Administration Level 3 Apprenticeship Standard
20% off the job training
Functional Skills if required
Training Outcome:
There will be a permanent position available for the right candidate
Employer Description:A GP practice based in Leamore. Our practice hosts the following services and clinics: chronic disease monitoring, diabetes clinic, NHS health check, phlebotomy, cervical smear, baby clinic and medication reviews amongst other services.Working Hours :Monday - Friday shifts ranging from 8.00am until 6.30pm
with a 1.00pm finish on a Friday.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Patience,Good Time Keeping,Positive Attitude....Read more...
Are you kind, reliable, and willing to learn? Do you have an interest in the care industry and see yourself progressing in a supportive care environment? Look no further than the Business Administrator Apprentice position at Bluebird Care Gosport.
The Business Administrator Apprentice will be responsible for the following duties: Administrative Duties:
Take calls and record information electronically
Attend and note take for meetings
Scan and upload recruitment and training documents
Upload and update staff files
Complete compliance audits on staff files
Prepare onboarding and training packs
Stock Management:
Maintain the stock levels of PPE, uniform and stationery
Submit an order form to the finance team
Order stock, uniform and stationery
Work well as part of the Bluebird Care team:
Follow Bluebird Care policies, procedures and guidance at all times
Take part in staff meetings
Attend training activities, supervisions and appraisal meetings
Training:Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach.Training Outcome:There is the opportunity for a permanent full-time position at the end of the successful completion of the apprenticeship.Employer Description:Since 2004, we’ve helped people live life on their terms, in their homes. With 20+ years of learning from people like, looking after loved ones and constantly refining our Home Care service. Every day, we aim to provide the best Home Care. We train our Care Experts, track loved one’s health, and keep family involved every step, ensuring our quality of care puts your mind at ease.Working Hours :Monday - Friday, 09.00 - 15.30 (30 mins lunch).Skills: Care experience or knowledge,Flexible, adaptable workstyle,Caring and compassionate,Highly self-motivated,Excellent timekeeping....Read more...
Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements
To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws
To have a good working knowledge of the Vision Express Ways of Working
To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes
Maintain the highest store standards possible, including the appearance of both store and own personal presentation
Sales and Service:
To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey
To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer
To support the management team in achieving the required targeted growth in sales and profit
To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer
To provide accurate and knowledgeable advice and guidance to meet each customer?s specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions
To conduct eyewear repairs and order replacements when required
To participate in all stock take activity as determined by the management team
Key holder duties after successful completion of silver training (if and when required)
Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required
Team Work and Communication:
To maintain good and professional working relationships with the store team
Attend and participate in morning briefs and team meetings
To provide honest feedback to the management team to support ongoing improvements
Any other duties or responsibilities as reasonably requested by line management
Training Outcome:
The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician.
Contact lens Optician - fit Contact lenses.
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons.
Optometry courses - carry out full eye examinations and issue prescriptions.
Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses.
In-practice trainer - You could use your knowledge to train others.
Other non-clinical roles:
Practice Management - you could complete a management course.
Practice ownership - you could go into business yourself, partnership or franchise.
Employer Description:At Vision Express we provide an Advanced Eye Test, that checks eyesight and eye health. We stock a wide range of designer and exclusive glasses, sunglasses and contact lenses. All our eyewear comes with 100 day returns guarantee and lifetime servicing for complete peace of mind.Working Hours :Monday - Friday, 9.30am - 5.00pmSkills: Communication skills,IT skills,Customer care skills,Team working,Initiative....Read more...
This is an excellent opportunity for someone at the start of their career in IT. The IT Analyst Apprentice will work closely with our support team, assisting customers via telephone, email, and our ticketing system. You will develop hands-on technical skills while supporting a variety of technologies across multiple clients.
Key Responsibilities:
Provide 1st Line Support to customers via phone, email, and ticketing systems
Log, categorise, and manage support tickets to resolution or escalation
Assist with Windows 11 troubleshooting, configuration, and general desktop support
Support Microsoft 365 applications, including account management and basic administration
Build, configure, and deploy laptops and other end-user devices
Perform basic server checks and assist with server support tasks under supervision
Support customers during onsite visits when required
Maintain accurate documentation and follow internal processes
Learn and adopt industry best practices as part of your apprenticeship training
Essential Skills & Attributes:
A genuine interest in technology and desire to build a career in IT
Willingness to learn and take direction from senior engineers
Strong communication skills, both verbal (phone and in person) and written
Good problem-solving abilities and attention to detail
Confident, professional, and customer-focused attitude
Ability to work as part of a team in a hybrid environment
Full UK Driving Licence (required for occasional site visits)
Desirable Skills (Not Essential)
Basic understanding of computer hardware and operating systems
Familiarity with Microsoft 365 and Windows operating systems.
Previous customer service experience
Knowledge of ticketing systems or ITIL concepts
What We Offer:
Full apprenticeship training and support
Hands-on experience with real-world IT systems across multiple businesses
Opportunity to be part of a fast-growing MSP with a strong presence in the heart of London
Opportunities to progress within the company after successful completion
Hybrid working model with modern office facilities
Supportive and friendly team environment
Training:
Information Communications Technician Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills
Training Outcome:
Potential full-time position for the right candidate after completion of the apprenticeship
Employer Description:We are a reputable Managed Service Provider (MSP) supporting a wide range of businesses across London and the South-East of England. We deliver high-quality IT support, infrastructure solutions, and cloud services. As we continue to grow, we are seeking an enthusiastic IT Analyst Apprentice to join our service desk team.Working Hours :Monday - Friday, 9.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Hardware and software,Motivated,Positive attitude,Passion for ICT....Read more...
Our apprenticeship can take you all the way to an industry recognised level three qualification in Land based engineering, with no course fees for you to pay and a job as a Skilled technician on completion. At Chandlers you get the best of both worlds, hands on in our workshop gaining practical skills.
Diagnose & Repair: Master the mechanics, hydraulics, and electronics of cutting-edge farm machinery
Field Experience: Shadow senior technicians on-site at farms and in our state-of-the-art workshops
Advanced Tech: Use digital diagnostic tools and ICT systems to troubleshoot complex faults
Safety First: Learn to maintain a professional, safe, and organised workspace
Duties will include:
Preparation, installation and handover of complex technologically advanced machinery
Diagnosis and repair of complex faults in machinery
Conducting complex repairs of machinery
Compilation of repair proposals, estimates and quotations
Training:
Pre-delivery inspection of machinery carried out in accordance with manufacturers and employer’s procedures
Performing routine service and maintenance operations in accordance with manufacturer’s schedules and employer’s instructions
The preparation of equipment for repair for example, cleaning, dismantling and reassembly of machinery and their component parts
Conducting routine machine operation and systems testing
Handing over machinery plant and equipment to the control and use of others in the workplace
How to comply with the Health & Safety at Work Act, Manual Handling regulations
Workshop practices, the identification and application of tools and equipment used in service and maintenance operations
Methods of thermally and chemically joining metals and components
The operating principles of machinery, plant and equipment within the chosen land-based service engineering sector
How to access and interpret technical data relating to machinery and equipment service and maintenance operations
Qualification achieved:
Level 2 Land-based Service Engineer Apprenticeship
Training Outcome:
After successfully passing the Level 2 apprenticeship, you will be trained up to the Level 3 industry recognised qualifcation in Land Based Service Engineering
Following this career prospects are to progress to Master Technician or Service Manager
Employer Description:Chandlers (Farm Equipment) Ltd. are proud to represent five of the biggest & best names in new agricultural equipment, Massey Ferguson, Fendt, Challenger & Valtra; along with leading manufacturers of high-quality implements from Maschio, HE-VA, Strautmann, Sky, OPICO, McConnel, Richard Western, Chafer & Mzuri along with many others for every on-farm requirement. Chandlers stock brand new Massey Ferguson, Fendt, Challenger, Valtra tractors and JCB telehandlers at all times, at our 16 depots, and run a large fleet of demonstration equipment, which is available for use by arrangement,
Full History https://www.chandlers.co.uk/about-usWorking Hours :Regular pattern of days Monday to Friday (some additional hours as the seasons dictate)
Start and Finish times Monday-Thursday: 8.00am to 4.30pm
Start and Finish times Friday: 8.00am to 3.30pm
Working hours will be 39 per week (max 40 if under 18)Skills: IT skills,Organisation skills,Problem solving skills,Team working,Professionalism,Smart appearance,Work to deadlines,Time management,Microsoft Office competent,Understand health and safety,Self motivated,Punctual,Respectful,Willing to learn,Motivated,Commitment to programme,Experience in sector,Practical skills....Read more...
Supporting with the delivery of delegated elements of annual business plan and outcomes to deadlines and budget Assisting the Design Manager to present design review data/key performance indicators (KPIs) to project and sub-function leadership
Working with team members providing operational delivery of team/regional strategy of work winning activities
Assisting to ensure management system and whole project roles and responsibilities are followed
Assisting and contributing to activities reported in management reviews, collating, analysing, and presenting data and key metrics
Providing general administration to support the effective operation of design management within a project team
Working collaboratively towards the common goal of net zero carbon transition
Training:Our four-year apprenticeship development programme gives you structured on-the-job training and the chance to take on meaningful work from day one. You’ll learn alongside experienced professionals, be supported by skilled mentors and peers, and gain exposure to different areas of our business as you grow your career.Training Outcome:We’ll also support you in gaining professional membership of the Chartered Institute of Building (CIOB).Employer Description:At Mace Construct, we are construction experts, bringing deep technical knowledge, on-the-ground experience and strong industry relationships to deliver complex and challenging projects. From major transport hubs and data centres to research facilities and large-scale commercial and residential developments, we turn ambitious plans into built reality.
Our success is driven by our people. Through their expertise, collaboration and commitment to finding better ways of working, they deliver with confidence and accountability. Our culture is built around safety, quality and integrity, creating an environment where people are empowered to take ownership and deliver excellence.
Together, we work in partnership with our clients and supply chain to build places that do more than just function. We deliver projects that leave lasting legacies and create positive impact for the communities they serve.Working Hours :Exact shifts TBC. Our site teams typically start early and finish in the late afternoon, so adaptability and energy are key. It’s a fast-paced environment where you’ll see the results of your work taking shape every day.Skills: Communication skills,Attention to detail,Problem solving skills,Team working,Initiative....Read more...
Maintain and monitor the practice appointment system
Process personal, telephone and e-requests for appointments
Answer incoming phone calls, transferring calls or dealing with the callers’ request appropriately
Signpost patients to the correct service
Initiating contact with and responding to, requests from patients, team members and external agencies
Clinically code data on Emis Web
Photocopy documentation as required
Data entry of new and temporary registrations and relevant patient information as required
Input data into patients’ healthcare records as necessary
Direct requests for information, i.e., SAR, insurance/solicitors’ letters and DVLA forms to the administrative team
Manage all queries as necessary in an efficient manner
Training:Training to be provided:
Business Administrator Level 3 Apprenticeship Standard
Weekly day release at CWCT, Radford, Coventry (Every Tuesday or Friday 9:30am- 4:30pm)
Training Outcome:
Potential for career advancement within the company as you gain experience and develop your skills
Employer Description:Our original practice was established on Windmill Road in 1992; we moved to our current location at Longford Primary Care Centre in 2006. Since then, we have grown to provide care to over 7800 patients.The General Practitioners and staff at Windmill Surgery are committed to providing patients with the highest quality of care and work closely with our Patient Participation Group to ensure we optimise a high-quality, responsive service.Working Hours :Monday- Friday - Shifts will be confirmed on application being successfulSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
As a Fraud Investigator, your work will change based on business needs, so adaptability and flexibility are essential.
Key Responsibilities:
Request necessary evidence from designated sources using Authorised Officer powers and the Operational Intelligence Service
Collaborate with other departments and organisations like Local Authorities, Police and HMRC within the framework of any existing partnership agreements
Research and gather information for investigations, ensuring it meets legal standards
Complete Requests for Information (RFIs) as neededRecord, retain, and review collected materials for criminal investigations for Disclosure purposes
Recommend next steps for action to Team Leaders for consideration
Conduct Interviews under Caution as per legal guidelines under the Police and Criminal Evidence Act 1984 (England and Wales) and Common Law (Scotland)
Prepare prosecution cases following Crown Prosecution Service (CPS) and National File Standard guidance (England & Wales) and in line with Crown Office & Procurator Fiscal Service guidance in (Scotland)
Attend court and give evidence in criminal cases and appeal tribunals
Maintain quality standards by following DWP policies and procedures, and CFCD operational instructions
Work effectively within a team and contribute to team goals
Promote fraud awareness within DWP and to external partners.
Communicate confidently and professionally with internal staff and external agencies
Training:
Counter Fraud Investigator Apprenticeship Level 4
Functional Skills in English and maths if required
Training Outcome:
The apprenticeship for the Apprentice Fraud Investigator role is designed to work towards achieving Category C Investigator practitioner level membership of the Government Counter Fraud Profession (GCFP)
On achievement of the apprenticeship, you will be required to complete an annual self-assessment to evidence your knowledge, skills, and experience
Employer Description:The Department of Work and Pensions is a major Government Department, handling jobs, training, unemployment benefits and pensions.Working Hours :You may be required to work any time between the hours:
7.45am & 8.00pm on any day between Monday - Friday, &
8.45am to 5.00pm on Saturday.
Working pattern to be agreed with successful applicants.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Patience,Leadership skills,Decision making skills,Developing self and others,Adaptability....Read more...
This apprenticeship is a role within the Civil Service. To see full details of the apprenticeship click on ‘apply’ to go to the Civil Service Jobs websiteTraining Outcome:You can see full details of this apprenticeship on Civil Service Jobs.Employer Description:You can see full details of this apprenticeship on Civil Service Jobs.Working Hours :Click apply to see full details of the working week for this apprenticeship.Skills: Click apply for details
Ensuring all orders are dispatched on time and accurately
Intake of stock deliveries
Picking and packing orders
Processing orders using order management software
Tidying and maintaining the working area
Checking and processing customer returns
Communicating with the customer service team on order queries
Scheduling shipment collections with courier partners
Preparing shipments of stock to be sent to Amazon fulfilment
Working on smaller adhoc projects to improve the efficiency of the warehouse
Training:
Functional Skills
Work Based Learning
Supply Chain Warehouse Operative Level 2
Training Outcome:Progression onto full-time employment.Employer Description:Here at Filter Flair we pride ourselves on providing top quality products and world class service. We aim to provide a solution to all your water filtration needs.Working Hours :Monday - Friday, 09:00 - 16:00 (1 hour lunch break).Skills: Attention to detail,Team working,Pride in Work,Hardworking,Willing to Learn & Develop....Read more...
Working closely with the Head of Sales and Marketing, the Marketing Apprentice will support the delivery of marketing activity across the business, including:
Branding and Content:
Supporting the development and consistency of the company brand
Creating and updating brochures, case studies and other marketing materials
Assisting with written and visual content creation for different audiences
Digital Marketing and Social Media:
Helping manage and schedule social media content
Supporting engagement and basic performance tracking across platforms
Assisting with website updates and digital content management
Tenders, Events and Communications:
Supporting marketing input into tender returns and bid submissions
Assisting with the planning and delivery of events
Supporting charity and community initiatives
Liaising with internal teams and external suppliers where required
Campaign Support and Measurement:
Assisting with the planning and coordination of marketing campaigns
Supporting basic data collection and reporting to measure effectiveness
General Marketing Support:
Providing day to day marketing administration support
Organising marketing assets, proof reading content and supporting internal communications
Training:
Training will take place at our office in Baldock
You will be provided a Mentor to support you as you work through the programme of online learning, workshops and assignments designed to equip you with a solid range of marketing skills
Training Outcome:
We expect employment to continue with us once the Apprenticeship has been completed and fulfill an important role in our organisation
Employer Description:Sloane Curtis is a modern, fast-growing construction company that specialises in refurbishment, fit-out and building projects across commercial and retail spaces. They take empty or outdated buildings and transform them into high-quality, practical environments that businesses can use with confidence. It is a company that values craftsmanship, organisation and pride in doing things properly.
What makes Sloane Curtis a great place to start a career is the variety of work. No two projects are ever the same. You will see how a job develops from early planning stages through to a finished space that clients can use and be proud of. This gives you real exposure to how the construction industry works and how different teams come together to deliver successful projects.
The company is known for its hands-on approach and supportive working culture. Apprentices are treated as part of the team from day one, not as observers. You will be encouraged to learn, ask questions and take responsibility as your confidence grows. Whether you are supporting site teams, office functions or project coordination, your contribution genuinely matters.
Sloane Curtis also places strong importance on professionalism and communication. You will learn how to work with clients, suppliers and colleagues in a commercial environment, building skills that are valuable in any future career. Attention to detail, reliability and a positive attitude are highly valued, and you will be supported to develop all three.
For an apprentice, this is an opportunity to gain real industry experience in a business that is ambitious, forward-thinking and committed to high standards. You will build practical skills, develop confidence, and grow within a company that takes pride in developing its people as well as its projects.Working Hours :Monday - Friday, 09:00 - 17:00Skills: Communication skills,IT skills,Team working,Creative,Initiative....Read more...
Answer telephone queries relating to all aspects of the business through Webex and ensure the details of the conversations are recorded correctly and relevant information is passed on to the necessary teams
Contacting absent classroom-based learners
Carry out full and thorough validation checks using validation checklists for all electronic forms submitted, checking internal systems for required evidence
Processing of all forms including starts and exits onto different systems and follow the agreed process of accepting and rejecting
Support with enrolments for adult skills and young learners where required at external sites
Contacting employers for required information
General admin duties
Communicate with delivery staff on submission errors and processes for submission of learner records, detailing action to be taken to correct submissions
Build a working relationship with delivery staff/subcontractors for the sectors that you support
Support with ad hoc data cleansing and batch error clearing when required
Any other task where required by line manager
Training:Full level 3 Business Admin Apprenticeship including maths and English Functional Skills at level 2.Training Outcome:Level 3 Customer Service Apprenticeship available as a next step.Employer Description:We are one of the largest providers of apprenticeships and work-based learning in the North West of England.
We're part of LTE Group, one of the largest social enterprises in the UK, and all our profit is re-invested to help those we work with.Working Hours :Monday to Friday 08:30 - 16:30Skills: Administrative skills,Attention to detail,Communication skills,Creative,Customer care skills,Initiative,IT skills,Logical,Non judgemental,Number skills,Organisation skills,Patience,Presentation skills....Read more...
The duties and responsibilities to be undertaken may include any or all the items in the following list. Duties may be varied from time to time under the direction of the manager, dependent on current and evolving workloads and staffing levels:
Duties of the post:
Covering reception, meeting, and greeting patients
Taking telephone queries and booking of appointments
Working in the admin office within the staff team on a rotation basis, under the guidance of the Reception Manager
Logging a variety of information into patient records using a purpose-built clinical system
Provide a confidential, efficient, timely and accurate administration service
Using Excel and Word to perform specific tasks set by the Operations Manager
Scanning incoming correspondence into patients’ electronic records via the clinical system
Providing general administrative support such as filing, photocopying, and general letters and any other duties appropriate to the role
Working in the reception office within the staff team on a rotation basis, under the guidance of the Reception SupervisorLogging patient arrivals, booking appointments, and utilising the full range of services provided with the electronic appointments system (training will be provided)
Dealing with patients face-to-face in a professional manner.Calling patients with reminders/results etc.
Contacting patients by e-mail/letter with reminders/results
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the Management Team which are relevant to your role within the company to meet the overall business needs. The role will evolve as time and duties progress.Training:
You will be completing the Level 3 Business Administrator Advanced Apprenticeship Standard with Darlington Borough Council Learning & Skills, Darlington
The Business Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of on-line, anytime learning and expert-led classroom training covering core topics
Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles
Training Outcome:
Successful completion of the apprenticeship could lead to full-time employment and additional training
Employer Description:Bewicke Medical Centre is a well‑established GP practice located in Wallsend, serving a large and diverse patient community across Howdon, Willington Quay and parts of the wider North Tyneside area. The practice supports around 9,300–10,000 registered patients and offers a wide range of high‑quality primary care services.
As a training practice, Bewicke Medical Centre hosts foundation doctors and medical students each year, creating a supportive learning environment for developing healthcare professionals. The centre delivers a broad range of clinical services, including child health and development, primary care counselling, long‑acting reversible contraception (LARC), minor surgery, and learning disability health checks—all provided on site to meet the needs of the local population.
The practice is rated “Good” by the Care Quality Commission (CQC), demonstrating its commitment to safe, effective and patient‑centred care.With a dedicated team of GPs, nurses, healthcare assistants and support staff, Bewicke Medical Centre is focused on providing accessible, compassionate and efficient care.
The practice also supports modern NHS services such as the Electronic Prescription Service, making it easier for patients to manage medications. As part of the North Tyneside community, the centre prides itself on maintaining strong patient relationships, offering convenient appointment systems, and ensuring the surgery is accessible to all, including offering disabled parking and general onsite parking.Working Hours :Four and a half days per week, Monday to Friday, between the hours of 8.00am and 6.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Support the Repairs Coordinator by handling reports of repairs and maintenance
Record and update information accurately on internal management systems
Liaise with tenants and contractors to support the completion of repairs in tenanted and void properties
Respond to tenant enquiries by phone, take messages, and provide basic information
Assist with incoming housing referrals and enquiries
Support potential tenants to complete housing applications
Gather references and supporting information for applications
Assist tenants with Housing Benefit applications
Maintain accurate monitoring and administrative records
Contribute to progress information for internal reporting
Training:Level 3 Apprenticeship in Business Administration consisting of:
Level 3 Apprenticeship in Business Administration
Level 2 Functional Skills in mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take.
Additional off the job training will also be required as part of the Apprenticeship.
There will also be an end point assessment. Training Outcome:
After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education
Employer Description:Winner, the Preston Road Women’s Centre is an award-winning, pioneering charity delivering vital services for women and children in Hull. Every day, their team supports those affected by domestic abuse, helping them rebuild their lives in safety and dignity.
As an apprentice, you’ll be part of a busy, supportive team where your contribution truly matters. You’ll gain meaningful experience, develop valuable skills, and be supported to grow in a role that has real purpose. This is more than just an apprenticeship; it’s an opportunity to be part of work that changes lives.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Assist dentist with patients at the dental chair
Clean and sterilise instruments
Take calls and make appointments
Speak with and reassure nervous patients
Maintain and record ongoing training
Training:
Training to take place with the employer & 1 day per week at Charles Clifford Dental School
Training Outcome:
Potential of permanent employment upon successful completion of apprenticeship
Employer Description:Welcome to Abbeydale Dental Care Centre, your trusted destination for comprehensive and compassionate dental care in Sheffield. At our state-of-the-art facility located at 281 Abbeydale Road, Sheffield, S7 1FJ, we are dedicated to providing exceptional oral health services tailored to meet the unique needs of each individual.
Our team of highly skilled dentists, hygienists, and support staff is committed to creating a warm and welcoming environment where patients of all ages feel comfortable and well-cared for. With a focus on preventive care, innovative treatments, and patient education, we strive to empower you to achieve and maintain a healthy, radiant smile. Whether you require routine check-ups, restorative treatments, cosmetic enhancements, or emergency dental care, we are here to deliver the highest standard of care with a gentle touch.
Your oral health is our priority, and we look forward to serving you and your family with excellence and professionalism. Contact us today to schedule an appointment and embark on a journey towards optimal oral wellness.Working Hours :This post will require working hours of 30 hours per week Monday- Friday. The days and times will be discussed at interview.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
Ditch the Classroom, Start the career!
Are you ready to earn, learn, and grow?
Driver Hire Leeds West, a huge name in transport and logistics, is looking for a motivated and ambitious Apprentice Recruitment Consultant to join our vibrant team. Forget boring entry-level roles—this is a fully funded Level 3 Apprenticeship that actually leads to a proper career. If you’re a people person, full of energy, and ready for a clear path to promotion, we need to talk!
The Role: Get Paid to Learn the Business
You'll get hands-on training from day one, learning exactly how a successful business runs:
As a BDM you will be concentrating on growing the business and duties will include:
Cold calling potential new clients and building a pipeline of prospects.
Booking in meetings with new and lapsed customers to win new business.
Using social media (LinkedIn) as another avenue to get meetings and promote the business.
Face to face and telephone interviewing of Candidates.
Fulfilling Clients booking requirements.
The success of each Driver Hire office is its reputation, therefore we seek:
A highly motivated individual.
Able to give the best customer service and satisfaction.
Have the drive and ambition to succeed combined with the ability to multitask and remain in control.
Bright and positive personality who is at ease engaging with clients and candidates face to face and by telephone.
Attention to detail and adherence to quality systems.
Who We Need:
This role is perfect for someone who is:
Switched On: You’re proactive, energetic, and bring a good attitude every day.
Great Communicator: You’re confident chatting both in person and in writing.
Organised: You can manage your time well and balance work with your apprenticeship studies.
Ready to Commit: You genuinely want to smash this apprenticeship and build a career with us.
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Recruiter qualification which will help start your career and give you an insight into the businesses processes and procedures.
Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you.
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours.
Training Outcome:Full time role within the business.Employer Description:Driver Hire is a leading recruitment agency specialising in the transport and logistics sector. We are seeking an organised and customer-focused individual to support daily branch operations, working closely with drivers and client companies.Working Hours :Monday – Friday
9.00am – 4:30pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Initiative,Professional,Outgoing and chatty,Good attitude,Friendly....Read more...
A receptionist’s role is a vital part of the practice helping patients navigate their way in the NHS.
The role is varied and challenging not limited to but encompasses the following key areas:
Answering Telephone Calls
Booking appointments
Dealing with queries
Greeting patients and visitors
Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
Maintaining and monitoring the practice appointments system
Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
Processing and distributing incoming (and outgoing) mail
Taking messages and passing on information
Filing and retrieving paperwork
Processing repeat prescriptions in accordance with practice guidelines
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Clearing and re-stocking of consulting rooms as required
Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
Ordering, re-ordering and monitoring of stationery and other supplies
Dealing with clinical waste
Provide cover across both main and branch sites
Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy
Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
Training:
The successful candidate will continue their studies with apprenticeship specialists RNN Group both remotely and from one of their campuses and onsite at work, giving you the training and support you need to become a well-rounded and successful Business Administrator
The Apprentice Standard you will be studying is Business Administration - Level 3
Functional Skills if required
Training Outcome:
Clifton medical centre have employed multiple apprentices and they are still there years later having been promoted and are an integral part of the team – they want to provide you with long term employment after your course
Employer Description:Clifton Medical Centre is a large town centre Practice with 13000 patients. We have a branch surgery at Wickersley and have an established multi-disciplinary team.Working Hours :Surgery is open 8.00am - 6.30pm Monday to Friday - you will work split shifts. Not open weekends or bank holidays.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Be reliable and punctual,Confident telephone skills,Enthusiastic and proactive,Work under pressure....Read more...
We’re looking for a proactive and customer-focused individual to join a Customer Support Team. This rewarding role involves assisting customers with their mobility needs while ensuring smooth operational processes.
Key Responsibilities:
Deliver exceptional customer service via phone and online channels
Book annual services for customers’ mobility equipment
Provide aftersales support and identify upselling opportunities
Manage specialist and contractual agreements, including quoting and ordering parts
Organise repairs and coordinate with engineers
Plan and manage engineers’ diaries to ensure efficient operations
Use bespoke EPOS/CRM systems and Microsoft programs for daily tasks
Handle customer enquiries and complaints with sensitivity and professionalism
Work independently on projects to achieve KPIs as part of a wider team
What We’re Looking For:
Strong organisational and operational skills
Excellent communication and problem-solving abilities
Computer literacy and confidence using CRM systems
Ability to remain calm and empathetic when dealing with customer needs
A team player who can also work independently
Training Outcome:Potential to progress to the level 4 apprenticeship.Employer Description:The company is a serviced based company that has been built on its reputation for offering excellent service, Mobility & Lifestyle now have 8 outlets each with their own loyal customer database producing a combined active customer count of over 30,000! Mobility & Lifestyle only ever use their own staff for on going customer support, deliveries and installations.Working Hours :Monday - Friday, 09:00 - 17:00.
30 minute unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Excellent telephone manner....Read more...
As a Light Vehicle (Van) Technician, you will service and repair all systems within a vehicle up to 3.5 tonnes, including engine and exhaust systems, air conditioning and electronics. Work will range from replacing parts to solving complex faults using diagnostic methods and equipment. With evermore-complex technologies, the tasks are constantly changing.
You will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations.Training:Working towards a Level 3 Service and Maintenance Light Vehicle Technician Apprenticeship, you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations.
If you have an apt for practical work, like to work independently but at the same time operate as a member of a team and offer good customer handling skills, then this could be the role for you!Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Maintenance, System and Diagnostic Technicians
Service Team Leader
Service Manager
After Sales Manager
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Stripping and refitting all vehicle parts
Rebuilding vehicle suspension and resetting the geometry
Removing, replacing, and reinstalling SRS systems
Reinstating the vehicle to pre-accident and a roadworthy condition
Training:
Our training partner will deliver a high-quality Vehicle Mechanical, Electrical & Trim (MET) Technician Level 3 programme here in our state-of-the-art Bodyshop
No college attendance required as training will take place onsite
You will work alongside a highly skilled mentor who will support you in becoming a skilled and qualified vehicle MET technician
You will achieve a certification in Refrigerant Handling (EC 842-2006)
Once the apprenticeship is complete, you will achieve a Level 3 Vehicle damage mechanical, electrical and trim (MET) technician qualification
Level 2 maths and English Functional Skills (if not already achieved)
Training Outcome:Following completion of your apprenticeship, you can expect permanent employment as well as opportunities to progress within the company into roles such as Workshop Controller, Vehicle Damage Assessor or Bodyshop Manager.Employer Description:Established in 1995, Cougar Accident Repair Centre has been a key member of the Luton business community for nearly three decades. We have earned a great reputation in the local area for the high quality of repair work and first class customer service we provide, and our expert team are regular industry award winners. We work alongside the UK’s leading manufacturers, insurers, fleet companies, as well as private vehicle owners carrying out repairs on all makes and models of cars and light commercial vehicles, and our much-valued accreditations and manufacturer approvals guarantee only the highest standards of repair.Working Hours :Typically, Monday - Friday, 8.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Physical fitness....Read more...
As an Optical Assistant, your main duties include:
Establishing strong relationships with customers by attentive listening and comprehension of their needs.
Assisting customers in selecting products that suit their lifestyle and preferences.
Managing the ordering and dispensing of glasses and contact lenses.
Offering post-purchase support through adjustments.
Collaborating effectively within a team environment.
Completing administrative tasks related to store operations, with comprehensive training provided.
Training:
Practical experience in an optical setting, allowing you to work towards the Level 3 Optical assistant qualification.
Mentorship and teaching from qualified opticians.
Potential for long-term employment as a certified Optical Assistant.
Exposure to the challenging and rewarding aspects of the optical industry.
Training Outcome:Potential for long-term employment as a certified Optical Assistant.Exposure to the challenging and rewarding aspects of the optical industryEmployer Description:An optician's shop (or optical store) is a blend of healthcare and retail, featuring display areas with numerous eyeglass frames, sunglasses, and contact lenses, alongside private consulting rooms where trained staff help customers select eyewear and fit them to prescriptions provided by optometrists or ophthalmologists, offering personalized service for vision correction and eye healthWorking Hours :9am-6pm
Between Monday - SundaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Create, manage, and update work tickets and complete time worked on the issues
Assist clients with installation, configuration, and ongoing usability of supported hardware, software, and services
Escalate issues up the line to the Support Desk Manager for further action as required
Update Client information on internal system
Respond to client enquires to find and fix their problems
Assist clients with installation, configuration, and ongoing usability of supported hardware, software, and services using computer components such as RAM, CPU, GPU
Helping resetting passwords internally and externally
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support you to take the next steps, including further training and progression onto a Level 4 qualification.Employer Description:At Accelerator, we provide a comprehensive selection of services designed to cater to the varied needs of our B2B clients. Whether it's Network Infrastructure or Cyber Security, we are dedicated to delivering customised IT and telecom solutions for businesses of every size. Plus, switching to Accelerator is seamless and hassle-free, ensuring you can quickly benefit from our expertise and support.Working Hours :Monday -Friday – 08:30 am – 5:30 pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working....Read more...
