Regional Assistant Director of Hotel OperationsVancouver, BC | $100,000–$130,000 + Bonus + BenefitsRelocation support: Airfare and temporary accommodation available for candidates relocating to VancouverI am hiring on behalf of a leading hospitality group for a newly created Regional Director of Hotel Operations position, based in Vancouver.The RoleReporting to the Director of Operations, the Assistant Director of Hotel Operations will support the operational performance of a portfolio of 10+ owned and managed hotels across North America.This is a newly created position offering the opportunity to work closely with senior leadership and hotel General Managers, providing operational guidance, driving standards, and supporting the continued performance and growth of the portfolio.Key Responsibilities
Support the Director of Operations in overseeing operational performance across the hotel portfolio.Partner closely with General Managers to drive service standards, guest satisfaction, profitability, and operational excellence.Provide leadership, guidance, and mentorship to hotel leadership teams.Review operational performance, identify opportunities for improvement, and implement best practices.Build strong relationships with General Managers and property-level leadership.Support strategic initiatives and operational projects across the portfolio.Ensure consistency in standards, processes, and guest experience across properties.Travel approximately 3 times annually to the US and 2 times annually to Toronto.
Candidate Profile
Proven senior-level hotel operations experience.Previous General Manager experience strongly preferred.Luxury or upscale hotel background preferred, ideally within a Four Seasons, Fairmont, or comparable environment.Strong understanding of hotel operations and the ability to work credibly with experienced General Managers.Exceptional relationship-building and communication skills.Strong leadership presence, work ethic, and commercial mindset.Comfortable working across multiple properties and markets.Hospitality degree is not required; relevant operational experience is the priority.
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HR CoordinatorLocation: Tofino, BC Salary: $65,000About the RoleWe're looking for an HR Coordinator to become an important part of a busy resort team in Tofino.This role is ideal for someone who enjoys a mix of people-focused work and day-to-day HR administration. You'll help make sure everything runs smoothly behind the scenes, from bringing new employees into the business and supporting payroll to helping create a workplace where people feel valued and part of the team.You'll have the opportunity to work with different departments across the resort and get involved in a little bit of everything.What You'll Be Doing
Help managers find the right people for their teams, from posting vacancies to arranging interviews.Make sure new starters have a smooth introduction to the resort and their roles.Keep employee training, development and certification records organised.Assist with payroll processing, benefits and employee queries using Dayforce.Be someone employees can approach for advice, support or general HR questions.Get involved in staff recognition, team events and initiatives that bring everyone together.Look after employee files and help ensure the business follows employment legislation.Coordinate staff accommodation arrangements, including arrivals, departures and related payroll deductions.Help managers with performance reviews and other people-related projects.Support health and safety administration and keep relevant records up to date.
About You
You've got some experience in HR or people administration, ideally in a hotel, resort or hospitality environment.You're comfortable working with payroll, employee records and HR systems. Dayforce experience is an advantage.You have a good understanding of HR processes and BC employment standards.You're approachable and enjoy helping people.You're organised, detail-oriented and good at keeping on top of different priorities.You can handle sensitive information professionally and confidentially.You're happy working independently but also enjoy being part of a close-knit team.
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