Respond in a timely manner to any queries via email and face-to-face customer drop-ins, updating Reapit as appropriate.
Organise property viewings as required, liaising with other employees of the office as appropriate.
Arrange valuations and instruction meetings with clients and prospective clients by liaising with the office valuation team.
Arrange surveys with clients and prospective clients by scheduling appointments with the survey team.
Work through the diary of appointments for accompanied viewings, in line with the schedule.
Make contact with potential new clients by making contact via telephone, as appropriate in line with GDPR regulations.
Seek feedback from viewers and where appropriate update vendors.
Assist in the progression of sales by taking messages and taking relevant details of offers to purchase and outline information to the relevant sales negotiator in order to process a sale.
Introduce other appropriate Hunters products and services to our clients.
Carry out ID checks as required in line with relevant property law.
You are expected to adhere to the Company Standards of Service.
Carry out any other reasonable duties required by the business.
Training:
This is an Intermediate Apprenticeship in Junior Estate Agent Apprenticeship Standard (Level 2).
Functional Skills English and maths (if not already gained Grade 4/C, equivalent or above at GCSE Level).
Training Outcome:
The company likes to promote from within.
Further professional development and qualifications can be achieved via Hunters Training Academy.
Employer Description:Hunters Scarborough is a well-established and experienced estate agency with a proven track record of success in the industry. All of the staff at Hunters Scarborough are committed to providing exceptional customer service to all their clients, ensuring that they receive the highest level of care and attention throughout the buying and selling process. At Hunters we take pride in being able to guide our clients through the often complex and stressful process of buying or selling a property to a mutually successful and pleasant experience.Working Hours :Monday - Friday, 9.00am - 5.30pm - 30 minutes for lunch each day.
Possible opportunity for additional hours on Saturdays.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Duties will include:
Dealing with customers in a face-to-face setting, over the telephone and by email
Selling a wide range of holidays from destinations around the world
Dealing with administration of existing bookings including amendments and changes
Creating special offers and marketing displays
Training:The apprentice will complete a Level 3 Travel Consultant Apprenticeship including Functional Skills (if required).
Blended on/off the job training and location to be confirmed.Training Outcome:Following the qualification, the apprentice can look to progress to a Travel Consultant position and also consider further training programs. Employer Description:Promenade Travel Ltd is a trusted and dynamic travel agency specialising in beach holidays, luxury escapes, and worldwide cruises. With a strong reputation for exceptional customer service and in-depth destination knowledge, we help our clients create unforgettable travel experiences. Join our passionate team and be part of a company that values excellence, innovation, and personal service.Working Hours :5 days a week from a rota.
9.30am until 5pm. Days to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
To provide a high standard of support to learners and staff within Learner Services
To provide an excellent responsive customer service to learners, staff and visitors
To administer learner disciplinary processes following suspensions, liaising with colleagues, learners, parents/carers and third parties as appropriate
Maintain accurate, confidential and timely record-keeping and communication
Training:
Business Administrator Level 3
Training Outcome:
To work within a multi skilled team of Learner Advisors providing a range of support services for learners and staff, particularly around learner disciplinaries, admissions and financial support
Employer Description:Scarborough TEC is part of the TEC Partnership, which is a large, innovative, dynamic and financially sound organisation.Working Hours :Monday - Friday, 8.30am - 5.00pm.
37-hours per week.Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Team working,Non judgemental....Read more...
