Enquiry Management:
Log all incoming sales enquiries into the company CRM system promptly and accurately
Allocate enquiries to the appropriate Estimator for pricing
Maintain and update enquiry records to ensure visibility and tracking across departments
Documentation & Data Handling:
Download project drawings and related documents from emails and portals
Store files in an organised manner on the company’s server following internal protocols
Lead Generation & Opportunity Creation:
Research and identify other contractors or clients tendering for the same projects
Reach out to potential customers to create additional business opportunities
Follow up on historical enquiries to revive interest or gain insights·
Customer Relationship Management:
Build rapport with existing and prospective clients
Gather market intelligence on pricing, competitor activity, and market trends
Deliver exceptional customer service and maintain regular communication with key accounts
Team Collaboration & Initiative:
Work closely with Estimators, Design, and Production teams to support client needs
Contribute ideas for improving sales processes and business development strategies
Demonstrate initiative in a fast-paced, high-volume environment
Training:
All training to be delivered onsite
Training Outcome:
Opportunity to secure a full time position on the completion of apprenticeship
Employer Description:Lynx Precast Ltd is a well-established, privately owned manufacturing business with over 10 years of success in the industry. We specialise in producing precast concrete flooring products, stairs, lift shafts, and other bespoke precast solutions for the UK construction and house-building sector.Working Hours :Monday- Friday
9am- 5pmSkills: Administrative skills,Analytical skills,Attention to detail,Creative,Customer care skills,Initiative,IT Skills,Logical,Problem solving skills,Team working....Read more...
Processing confirmed sales orders into the Sage software system.
Utilising CRM software to manage the Sales team’s workload.
Creating and managing new projects upon receipt of sales orders.
Coordinating and organising site deliveries in collaboration with the transport department.
Entering relevant project details on invoices.
Taking initiative to arrange deliveries with customers for supply-only projects.
Collaborating with Sales, Design, Production, and Contracts teams to ensure data accuracy.
Building and maintaining strong customer relationships.
Handling telephone and email inquiries professionally and efficiently.
Training:All training to be delivered onsite.Training Outcome:Opportunity to secure a full time position on the completion of apprenticeship.Employer Description:Lynx Precast Ltd is a well-established, privately owned manufacturing business with over 10 years of success in the industry. We specialise in producing precast concrete flooring products, stairs, lift shafts, and other bespoke precast solutions for the UK construction and house-building sector.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Administrative skills,Analytical skills,Communication skills,Creative,Initiative,IT Skills,Logical,Number skills,Problem solving skills,Team working....Read more...
To gain relevant work-based learning within a Business Administration environment to provide a high-quality service to internal and external customers.
To support and assist in the provision of a customer service role and administration service to the designated department/ward team. This will include developing excellent customer service skills, behaviours and service knowledge when delivering to your customers. Provide services including data input, storage and retrieval of data, filing, handling of post and dealing with telephone enquiries and customers face to face.
Become prepared and knowledgeable within the working environment and work towards gaining a Level 2 Customer Service Practitioner Apprenticeship.
At the end of the Apprenticeship, be “work-ready” for a customer service role.
Training:
Earn a salary while studying.
Gain job-specific skills.
Study towards a related qualification including literacy and numeracy (if required).
Have regular pastoral support and personal development reviews.
Employed on a 15-month training contract.
Enjoy benefits such as paid annual leave, comprehensive mandatory training, protected time for your studies and NHS discounts.
Training Outcome:
Throughout your apprenticeship you will be given support, career guidance and interview training to help with progression into further employment opportunities.
Over 80% of our apprentices will stay within the trust following apprenticeship, for this standard typically progressing into administrative roles.
There are also opportunities to progress onto higher level apprenticeships.
Employer Description:We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community services.Working Hours :Full time and flexible working. Exact shifts to be confirmed. 37.5 hours per week (Part-time hours available, min 22.5 hours, to be arranged with manager).Skills: Communication skills,Team working,Positive work ethic,Interpersonal skills,Professional attitude....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
· Use of diagnostic equipment to identify vehicle faults.
· Testing of parts and systems to ensure correct working.
· Following checklists to ensure all critical parts of vehicles are examined.
· Carrying out bumper to bumper overview, service, and inspection.
· Maintenance of electronic systems including on- board entertainment systems.
· Completion of legible and accurate paperwork for the customers and centres records
· Maintenance of a clean and tidy work environment.
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Desired skills & Experience
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this apprenticeship programme.
We are looking for people who have some experience in the motor industry either with formal training at Level 1 or having worked at or within a similar organisation. You should be passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
· Enthusiasm and willingness to learn
· Teamwork
· Strong communication
· Customer Service
· Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.
A Level 1 in Light Vehicle Maintenance and Repair is desirableTraining:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the garage, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the apprenticeship programme, you will receive the following:
Level 2 Apprenticeship Standard in Autocare Technician Certificate in Automotive Refrigerant Handling Level 2 qualification for safe isolation of electric and hybrid vehiclesBrand specific certificationsProgression towards Level 3 apprenticeship standard in Light Vehicle Maintenance and Repair What we offer:
· Block release training
· A full Halfords toolkit, uniform and work boots supplied
· A mentor in your garage to support you through the apprenticeship
· A 40 hour working week if you are under 18 or 44 hours per week if you are over 18
· Permanent role upon successful completion of your apprenticeship
· Continued development and training opportunities with Hybrid/Electric Vehicle and MOT trainingTraining Outcome:Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network.Employer Description:At Halfords, we're all about the journey. With more than 600 stores with over 10,000 colleagues, we're the UK's leading retailer of automotive and cycling products. We are also the leading operator in MOT, tyres, car servicing and car repairs - pleasing more than 750,000 customers every year. We pride ourselves in offering the highest quality motoring products to ensure you get the job done safely and efficiently.
The Halfords apprenticeship programme will equip you with all the skills, knowledge and behaviours you need to start a successful career with us. We have over 700 garages across England, Scotland and Wales where our highly trained Technicians carry out MOT’s, car servicing and repairs for over one million customers a year. As a Halfords apprentice, you will master a range of technologies across all kinds of cars – that’s a lot of valuable, career enhancing knowledge.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Assisting with the design, modelling and drawing creation for the range of products we produce
Creating accurate 2D and 3D models and generating drawings using AutoCAD and Tekla design software
Supporting internal teams from a design perspective across manufacturing and installation, providing clear and precise design information, and assisting with internal design and manufacturing processes
Assisting with design-related calculations across multiple products, including structural, thermal, energy, and calculations related to quantity surveying
Applying your academic knowledge in real-world projects and developing your technical skills
Collaborating with customers, including some of the UK’s leading construction firms, to understand project requirements and deliver practical, innovative solutions
Working as part of a team and contributing to a positive, proactive work environment
Training:Engineering and Manufacturing Support Technician Level 3.Training Outcome:Possibility of full-time employment upon successful completion of the apprenticeship.Employer Description:Lynx Precast is a leading UK provider of high-quality precast concrete products, known for our
commitment to excellence and innovation in the field. We specialise in designing and manufacturing
a diverse range of precast concrete products tailored to meet our customers specific requirements.
Our dedication to continuously improve drives us to innovate and enhance both our product range
as well as our design and manufacturing processes, ensuring that we consistently deliver cuttingedge solutions to our clients in the construction industry.
The precast concrete industry is a growing sector, and at Lynx Precast we recognise that precast
concrete will remain a key player in shaping the future of construction practices. Precast concrete is
at the forefront of digitalisation in the construction industry, combining various aspects of
construction and construction technologies as well as being highly valuable to Building Information
Modelling (BIM). Precast concrete provides solutions to help improve efficiency and sustainability
within the construction industry.
Working Hours :Monday - Friday 9am - 5pmSkills: Analytical skills,Attention to Detail,Creative,Customer Care,Initiative,IT skills,Number Skills,Organisation skills,Problem solving skills....Read more...
Chair side dental clinical assistance during dental surgery including aspiration, mixing of dental materials and monitoring of patients
Recognition of, and assistance in, medical emergencies
Preparation of dental surgeries and instruments
Clinical cleaning, disinfection and sterilisation of dental surgeries and instruments
Appropriate handling and disposal of clinical, hazardous and special waste including infected materials, blood and other body fluids, teeth and mercury
Ensure continuous personal immunisation against Hepatitis B and other infectious diseases relevant to dentistry
General cleaning and maintaining of the surgeries and practice
Support patients and their families' emotional needs before, during and after dental treatment
Maintain patient and staff confidentiality
Ensure patient’s records are accurate and that they are regularly updated as patients visit the practice
Making, cancelling and altering appointments face to face and by letter and telephone
Reminding patients of their appointments by letter, telephone, email or text message
Preparing patients’ accounts and collecting money
Comply with all relevant legislation especially in respect to GDC
Take an active role in team communications and meetings
Training:
Level 3 Dental Nurse Apprenticeship StandardDay release at our Training facility in Newcastle
Functional skills if required
Training Outcome:Offer of continued employment (permanent contract) will be made on successful completion of the apprenticeship qualification, as long as the employee is registered with the General Dental Council (GDC) as a Dental Care Professional (DCP).Employer Description:I Like My Smile, are a Dental Practice near Ashington providing a list of procedures. A friendly, caring comfortable practice with experienced staff.Working Hours :37.5 hours per week (exact number of hours negotiable),
typically between 8:30am and 5:30pm, Monday to Friday, with
the appropriate unpaid break each day (normally 1 hour lunch).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Each day will bring new experiences, as it is situated in a dynamic and rapidly changing environment
The apprentice will spend time on a computer, training and gaining knowledge about the various units and compartments
They will take physical plans and digitize them using the computer
Following this, they will send these plans via email to trade customers, including all necessary drawings and summaries of doors
After the customer has approved and signed off on the project, they will prepare the required documentation for the factory
A kit list will also be compiled for the job, specifying the amount of board that needs to be ordered
It is essential to follow a board and tape management system during this process
The apprentice will then operate the CNC machine to manufacture the job, making it ready for assembly
This will involve edging the job with an edge bander
Ultimately, they will transfer the job to the next production stage for assembly
Training:
The apprentice will be based in the factory 4 days a week and in college one day a week
Training Outcome:
There is an opportunity for a full-time job after the training is complete
Employer Description:We are a family run company who have been in business for 20 years. We manufacture kitchens, bedrooms, bathrooms and media walls.Working Hours :Days to be confirmed
8.00am- 4:30pm with the chance of overtimeSkills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Number skills,Organisation skills,Problem solving skills....Read more...
Data Entry - Entering of postings onto different accounts software specifically designed for solicitors
Filing of paperwork
Maintenance of Excel Workbooks
Managing incoming communication - email
Dealing with emails that are received from our clients, responding to queries or dealing with email requests
Training:
Northern Skills are the apprenticeship training arm of Middlesbrough college, and have classes based around the northeastDay release at Newcastle Site (Stamp Exchange, Westgate Road, Newcastle-upon-Tyne, NE1 1SA)
You will be working towards completing your Level 2 AAT Qualification throughout the Apprenticeship
Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available
Employer Description:We're a highly recommended business built on quality client relationships
The company’s vision is to provide a superior legal cashiering service that, to our client, feels just like an extension to their own internal team. To achieve our vision, we employ enthusiastic, dedicated, committed staff who take pride in their work to deliver the highest level of service to our clientsWorking Hours :Monday - Friday, 9.00am - 5.00pm (1hour lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
The apprentice will undertake various tasks relating to the manufacture of high quality Hydraulic Cylinders.
This will include but not limited to:
Working as a part of a small team, whilst being expected to work under their own initiative as required
Interpreting engineering drawings to ensure correct orientation and standards are met
Employing various welding skills to ensure completed welds are within standards to be fit for hydraulic pressure
Ensure basic housekeeping standards are met
Ensuring their work is completed in a timely manner and suitable for purpose
Welding together many different component parts to create sub assemblies alongside completed customers’ parts
Basic maintenance and housekeeping of the associated welding equipment
Using different welding equipment such as a rotator or standalone unit to complete assigned task
Any other tasks the senior staff deem necessary to complete the delivery of customers’ requirements
Training:
The qualifications and training delivered will be in line with the standards delivered by the Education Partnership NE. AWS D1.1 Structural Welding
Steel Certification: American Welding Society, OR AWS D1.2 Structural Welding Code
Aluminium Certification: American Welding Society, OR ASME Section IX, OR ISO 9606 Qualification testing of welder, OR ISO 14732 Welding personnel - Approval of welding operator, OR BS4872 Specification for approval testing of welders when welding procedure approval is not required
Training Outcome:The apprentice will be in full time permanent employment following successful completion of the apprenticeship.Employer Description:Initially formed as a family company serving the agricultural industry with telescopic cylinders, opportunities were grasped to expand and develop the company into other industries with the introduction of single and double-acting cylinders to the product range.
Steady growth over the past five decades has allowed the company to continually invest in the latest high technology CNC machine tools; whilst the introduction of robotics, used in the manufacture of glands nuts, piston heads, the threading of tubes and welding, has enabled the company to produce volume components at competitive prices.
Working Hours :Monday to Thursday 07.45am – 17.00pm Friday 07.45am – 12.45pmSkills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,IT skills,Number skills,Organisation skills,Problem solving skills....Read more...
