The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive training, while in full-time employment.
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high quality service to customers which will be delivered from the workplace, digitally, or through going out into the customer’s own locality.
Your customer interactions may cover a wide range of situations and can include; face-to-face, telephone, post, email, text and social media.
Knowing your customers:
Understand who customers are
Understand the difference between internal and external customers
Understand the different needs and priorities of your customers and the best way to manage their expectations, recognising and knowing how to adapt style to be highly effective
Understanding the organisation:
Know the purpose of the business and what ‘brand promise' means
Know your organisation’s core values and how they link to the service culture
Know the internal policies and procedures, including any complaints processes and digital media policies that are relevant to you and your organisation
Meeting regulations and legislation:
Know the appropriate legislation and regulatory requirements that affect your business
Know your responsibility in relation to this and how to apply it when delivering service
Systems and resources:
Know how to use systems, equipment and technology to meet the needs of your customers
Understand types of measurement and evaluation tools available to monitor customer service levels
Your role and responsibility:
Understand your role and responsibility within your organisation and the impact of your actions on others
Know the targets and goals you need to deliver against
Customer experience:
Understand how establishing the facts enable you to create a customer focused experience and appropriate response
Understand how to build trust with a customer and why this is important
Training:The programme for the Customer Service Apprenticeship incorporates underpinning knowledge delivered in partnership and managed by EMTEC College.
Apprentices will be required to have level 1 English and maths or equivelent prior to starting apprenticeship.
You will have regular review and welfare visits from appointed assessors who will observe all evidence opportunities that occur naturally in the workplace.Training Outcome:Upon successful completion of the apprenticeship, the role holder will progress to full-time employment with the company.Employer Description:Here at Aston Martin Nottingham we heavily pride ourselves on our unsurpassed standard of service to all of our valued customers.
With the entire range of new Aston Martins and an extensive collection of Timeless Certified Pre-Owned models available, we are certain that we will be able to assist you in finding your perfect Aston Martin.
Further to sales, we have a team of highly-skilled Technicians and Master Technicians who offer the entire suite of Aston Martin aftersales services to ensure peace of mind.
We invite you to browse our website and look forward to welcoming you into Aston Martin Nottingham soonWorking Hours :Monday - Friday 8am - 5:30pm - 1-hour lunch breakSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
Technology is evolving every day, so is TUI. By providing you with the best tools, you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your support network will help you to investigate and resolve any question or complaint
You’ll embrace change and rise to the challenges of a customer-focused role
Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’
Training:Travel Consultant Level 3 Apprenticeship Standard:
You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification
20 per cent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence
As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents)
Training Outcome:
Our apprenticeships offer a great route into a varied and exciting career with TUI
Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week, which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4-weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
Technology is evolving every day, so is TUI. By providing you with the best tools, you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your support network will help you to investigate and resolve any questions or complaints
You’ll embrace change and rise to the challenges of a customer-focused role
Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’
Training:Travel Consultant Level 3 Apprenticeship Standard:
You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification
20 per cent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence
As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents)
Training Outcome:
Our apprenticeships offer a great route into a varied and exciting career with TUI
Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week, which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4-weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
Technology is evolving every day, so is TUI. By providing you with the best tools, you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your support network will help you to investigate and resolve any question or complaint
You’ll embrace change and rise to the challenges of a customer-focused role
Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’
Training:Travel Consultant Level 3 Apprenticeship Standard:
You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification
20 per cent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence
As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents)
Training Outcome:
Our apprenticeships offer a great route into a varied and exciting career with TUI
Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week, which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4-weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
Technology is evolving every day, so is TUI. By providing you with the best tools, you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your support network will help you to investigate and resolve any questions or complaints
You’ll embrace change and rise to the challenges of a customer-focused role
Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’
Training:Travel Consultant Level 3 Apprenticeship Standard:
You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification
20 per cent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence
As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents)
Training Outcome:
Our apprenticeships offer a great route into a varied and exciting career with TUI
Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week, which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4-weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
Technology is evolving every day, so is TUI. By providing you with the best tools, you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your support network will help you to investigate and resolve any questions or complaints
You’ll embrace change and rise to the challenges of a customer-focused role
Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’
Training:Travel Consultant Level 3 Apprenticeship Standard:
You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification
20 per cent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence
As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents)
Training Outcome:
Our apprenticeships offer a great route into a varied and exciting career with TUI
Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week, which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4-weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
Technology is evolving every day, so is TUI. By providing you with the best tools, you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your support network will help you to investigate and resolve any questions or complaints
You’ll embrace change and rise to the challenges of a customer-focused role
Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’
Training:Travel Consultant Level 3 Apprenticeship Standard:
You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification
20 per cent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence
As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents)
Training Outcome:
Our apprenticeships offer a great route into a varied and exciting career with TUI
Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week, which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4-weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Whilst studying towards a recognised vocational qualification (Level 4 HNC) and other relevant technical certificates, as well as the possibility of progressing on to further qualifications.
In this role you will rotate across the business gaining insights and experience in;• Shop Floor• Sales & Estimating• Project Planning• Procurement• Design• Quality• Service & Maintenance (site based)
The expectation is that upon completion of your rotation, you will find a discipline you excel at and settle into that role for the rest of your apprenticeship,
Apprentices will be supported throughout the programme to ensure that the training satisfies national standards and provides necessary skills for the job.
SSG views the apprenticeship programme as an opportunity to develop a new generation of skills and knowledge needed to grow and advance the business.
Training:You will be required to attend the Institute of Technology Campus, Dudley College, 1 day per week during term time only.
You will be assigned an assessor who will visit you in the workplace every 8 weeks to support you on your apprenticeship.
You will receive a Level 4 Engineering Manufacturing Technician HNC qualification upon successful completion of your apprenticeship.
Training Outcome:Opportunity to remain at SSG in a suitable open vacancy at the time the apprentice completes the course, we have had apprentices recently follow on into permanent roles within the business and have been successful in offering this for a number of years.Employer Description:At SSG we believe that human interaction is an essential part of the care giving process, and that good technology should enable caregivers to be free from unnecessary distractions, so they can focus on giving their patients the care they need, when they need it.
That’s why, for almost 60 years, we have been developing smart solutions and technologies that connect people and systems to provide safer, heathier environments for both staff and patients in the acute care setting.
From our first electronic nurse ‘call bell’ system launched in 1964, that enabled patients in hospital to call for help, we have continued to explore ways that technology can work for our customers. Whether that is providing essential critical alarms, integrated communication systems or software solutions to enhance clinical workflow, our focus is on keeping patients safe, providing a calming environment, and giving our customers more time to care.
We are proud to be a British manufacturer, with a strong heritage in product design, build and installation. As technology advances, our digital solutions can help customers evolve with the ever-changing demands of the healthcare environment, preserving resources, reducing costs and improving patient care.
Our people are inspired and empowered to develop best in class solutions that have a positive impact on the patient and carer experience. As part of the Halma family, we are passionate about creating a safer, cleaner and healthier future for everyone, every day.
OUR PURPOSE – To create a world where every patient feels safe.
OUR VISION – A world where technology works for people, so that caregivers have more time to care for their patients.
OUR MISSION – We provide smart communication solutions, connecting caregivers, patients and data, to improve workflow and decision making, so that patients get the care they need, when they need it.Working Hours :Monday to Thursday
09:00 - 17:00
Friday
09:00 - 16:30Skills: Thirst for knowledge,Aptitude to learn....Read more...
We're seeking a motivated professional with 6–7 years of office experience, ideally in call centres or similar roles, or someone with managerial experience. Strong admin, communication, and Microsoft Office skills are essential. Perfect for someone eager to grow their career, earn more, and take ownership of their success. Driving licence and car preferred.
Duties and responsibilities will include:
You will be providing administrative support to the office and sales team
You will be using job boards to identify suitable candidates, registering candidates, ensuring they are eligible, compliant and available to be put forward for vacant positions
You will be formatting CVs, requesting references and ensuring you maintain the database
You will also be working on selected jobs alongside the experienced consultants; conducting market research, locating and mapping out ideal clientele within the industry, and carrying out business development to attract new customers and employment
You will be expected to build relationships with these clients and either work with the team to satisfy these clients' needs or fill the jobs they bring on
Development of existing/prospective clients
Ability to identify/win/grow/retain business
Ensuring you provide a high-quality service
Headhunting
Qualifying/shortlisting candidates
Increase candidate base
Generating leads
Maintain candidate database
Assessing and responding to the needs of the client
Sourcing suitable candidates
Managing the process
Negotiating pay and salary rates
Networking
Building relationships
Accurately maintain client files/database/operating systems
Supporting your manager
Does this sound like you?
An ambitious, target-driven and self-motivated individual, with a sharp mind, high levels of intelligence and initiative with the ability to learn quickly, work under pressure and enjoy working in a fast-paced environment. It is a result-driven industry, so you will need to be resilient and be mentally agile. You will receive training, support and encouragement from your teammates and managers from your very first day onwards!
Training:
Full training will be given, leading to a recognised Level 3 Recruiter Apprenticeship Standard Qualification
Full on-the-job training will be delivered
Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd
All training is carried out within the workplace during working hours
Training Outcome:
Full-time position and growth within the business
We want to train an apprentice and help them grow and flourish with us
We wish to mentor you and support you as you advance along with us
We anticipate your continued growth and commitment to us also
Employer Description:Tempting Recruitment is a professional, independent, forward thinking recruitment agency, with a wealth of experience recruiting within the Public, Private, Social Housing, Health and Social Care and Not for Profit Sectors.
Our clients range from Local Authorities, Housing Associations, NHS, Central Government, Charities and major Private Organisations across the whole of the UK.Working Hours :Monday- Friday, between 8:30am- 6:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Intermediate skills in outlook,Intermediate skills in Excel,Ambition and independence,Excellent attention to detail,A people person,A proactive individual,Self-motivated,Ability to interpret data,Desire to succeed,Ability to work under pressure,Professional in appearance,Professional in conduct,Articulate,Good attitude to work,Desire to work in recruitment....Read more...
Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
Technology is evolving every day, so is TUI. By providing you with the best tools, you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your support network will help you to investigate and resolve any question or complaint
You’ll embrace change and rise to the challenges of a customer-focused role
Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’
Training:Travel Consultant Level 3 Apprenticeship Standard:
You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification
20 per cent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence
As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents)
Training Outcome:
Our apprenticeships offer a great route into a varied and exciting career with TUI
Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week, which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4-weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
Technology is evolving every day, and so is TUI. By providing you with the best tools, you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your support network will help you to investigate and resolve any questions or complaints
You’ll embrace change and rise to the challenges of a customer-focused role
Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’
Training:Travel Consultant Level 3 Apprenticeship Standard:
You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification
20 per cent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence
As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents)
Training Outcome:
Our apprenticeships offer a great route into a varied and exciting career with TUI
Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week, which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4-weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
Technology is evolving every day, so is TUI. By providing you with the best tools, you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your support network will help you to investigate and resolve any questions or complaints
You’ll embrace change and rise to the challenges of a customer-focused role
Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’
Training:Travel Consultant Level 3 Apprenticeship Standard:
You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification
20 per cent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence
As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents)
Training Outcome:
Our apprenticeships offer a great route into a varied and exciting career with TUI
Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week, which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4-weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Are you a Commercial Property Solicitor wanting to join an award-winning firm in West Yorkshire? If so, then we have a great opportunity for you in a vibrant and friendly firm in either their Leeds or Bradford office. The Role
This will involve working on a wide range of commercial property matters including site acquisitions and disposals, commercial leases, property finance and small business sales. You will be working alongside an experienced, well sized team, offering support and guidance where needed. The team has won lots of exciting new work recently, so there is plenty of work to pick up from day one. You will be encouraged to grow your contact base and network in the local market – the firm is very supportive of this, so an enthusiasm for business development is important.
Key Role Information
Handing your own caseload of varied commercial property matters for an impressive client base.
Growing your own network of contacts and becoming a well-rounded property lawyer.
Plenty of support on offer with a team that will encourage and support your development and progression.
What’s in it for you
A competitive base salary, in line with the local market for your experience level. We can advise on this!
25 days holiday plus your birthday and the option to buy up to 5 additional days.
Comprehensive benefits package to include Health cash plan, Perkbox, Long service awards, Death in Service etc.
About you The ideal candidate:
At least 2 years' PQE, with a broad range of commercial property experience – you might be more specialist in one particular area and looking to diversify or have very wide experience and want to focus more on a particular area – the firm is happy to consider both and could support applicants with a range of real estate experience and interest.
Ideally you will have experience running your own matters.
Experience in retail, residential and commercial property, telecoms and/or charities would be an advantage.
Don’t count yourself out if you don’t meet all of the above criteria – please do get in touch and we can chat through the opportunity with you.
Please note our advertisements use PQE and salary level purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.
How to Apply:
Having been established for over 20 years, we are experts in legal recruitment. Our strength derives from the fact that we are well-known, well-respected and have developed long-standing bonds with both our clients and candidates, and have become an authority on all aspects of legal recruitment. To hear more about this commercial property solicitor role, please contact Sophie Linley at Sacco Mann on 0113 236 6711.....Read more...
Are you an experienced Residential Conveyancer looking to join a top-quality regional firm in Sleaford? This firm have been established for over 100 years and have set up several offices across the East Midlands and Yorkshire and are looking for a Team Leader to join them.
As the Residential Conveyancing Team Leader, you will be an enthusiastic fee earner who is ready to lead and develop a team. You will have ambitious plans for the conveyancing market and be ready to increase the firms market share through strong and consistent business development.
The Role
Joining the team, you will play a pivotal role in the department, running a caseload of a wide range of matters from start to finish. You will be working on freehold, leasehold sales, purchases, remortgages, transfer of equity, new-build transaction, and shared ownership schemes.
Key Responsibilities
Managing your own mixed caseload of conveyancing transactions from start to finish.
Managing colleagues in the department.
Responsible for managing solid professional relationships with clients and estate agents whilst developing new relationships.
About You
Qualified Solicitor, Chartered Legal Executive, Licensed Conveyancer, or non-qualified fee earner with significant residential conveyancing experience.
Confident business developer with the ability to interact and develop relationships with a variety of people.
Outstanding communication skills and written skills.
Strong commercial awareness.
A comprehensive knowledge of the Law Society's Conveyancing Protocol, with experience of working within the CQS framework.
What’s in it for you?
Competitive Salary
Bonus Scheme
25 days annual leave plus bank holiday
Annual Holiday Sale/Purchase scheme
Life Assurance
Flexible working 1 day a week
If you are interested in this Residential Conveyancing Team Leader role in Sleaford then please get in touch with Vicky Cavendish on 0113 236 6713 to find out more information or if you’ve a CV to hand, please submit this for review. To hear about other legal opportunities that we have available, please visit our website. Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral. For full terms, please visit our website.
Please note our advertisements use PQE and salary level purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.....Read more...
We are seeking a motivated Business Administration Apprentice to join our friendly team. You will act as part of the Admin Team to undertake a wide range of administrative tasks, using Microsoft Word & Excel, ParentPay, Class Charts, email and other databases including Arbor and providing a comprehensive service to staff, students and governors. Your day-to-day duties will include:
Staffing the main and student reception and acting as one of the first points of contact for visitors, staff and students
To answer the school telephone and deal with queries as required
To deal with such contacts in the appropriate records and ensuring that callers are directed to the correct place in an efficient, effective and pleasant manner
Producing and collating manual and computer-generated periodic reports, booklets, brochures, leaflets, marketing materials, etc.
Carrying out general office duties including but not limited to; whole school mail merges; typing/word processing; photocopying, collating, filing of records and paperwork; dealing with daily post (in and out)
Creating, maintaining and collating student reports/letters, including notification of detentions, praise letters, achievement records
To maintain student records, both manual and ICT based
To arrange transport for both students and staff as required
Receiving and debt collecting payments for visits, trips and general sales from students and staff and recording these accordingly, refunding payments where necessary
Being available to assist in other areas of school operations where workload allows/dictates
Any other duties commensurate with the post as requested by the headteacher
Undertaking all the necessary training to carry out the above tasks effectively
To carry out all tasks giving due regard to confidentiality of information and security of monies and property
Demonstrate a high standard of personal and professional conduct and uphold public trust in the school by maintaining a high standard of ethics and behaviour both in and out of the workplace
Training:Apprenticeship Details - 16-months expected duration to complete, working towards your Level 3 Business Administration (School Administrator) Qualification. (All learning is delivered online/remote).
Training Provider: LMP Education (rated 1st best UK training provider).Training Outcome:Completion of your level 3 qualification and potential full-time employment.Employer Description:Abbey Grange is a thriving, highly successful and over-subscribed 11-18 Church of England convertor Academy which serves communities right across the city of Leeds. Our students come from all over the city to receive an education in which we all work together to challenge them academically, support them pastorally and help them develop socially and spiritually.Working Hours :Monday, Wednesday, Thursday & Friday 08:00 - 16:00 & Tuesday 08:00 - 15:30 (Term time only)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
Recruitment:• Advertising vacancies using an applicant tracking system, LinkedIn, indeed and with agencies • Maintenance of applicant tracking system, moving candidates through recruitment journey • Support recruiters by compiling packs for interview panels (agenda, CVs and any additional information)• Onboarding and creation of contracts and offer letters and checking right to work
Monitoring inboxes:• Regularly reviewing the HR and recruitment inbox, triaging messages and responding where possible.
Reporting and systems input:• Completing routine reports from Cascade, Elevo and other HR systems to support the generation of management information and annual processes including annual reviews• Registering new starters and removing leavers on HR systems including Cascade, Elevo and other HR systems• Updating employee records within HR systems with job and salary changes
Employee files:• Ensure employee files are updated and documents are appropriately stored • Updates to organisation charts including new starters, leavers and job changes
Compliance:• Booking driver medicals (D4 Drivers) • Checking driving licence with fleet check for sales and management roles • Supporting and collating audit requestsTraining • Collate training requests from departments • Support the booking process for any training related activities• Updating training records on HRIS and uploading certificates
Finance:• Generating purchase orders and receipting on completion• Supporting on any administrative tasks for budget purposes
Casework and project work:• Support the creation of information packs for formal discipline and grievance hearings• Support disciplinary and grievance hearings as a note taker (as required)• Support HR projects as required• Provision of routine advice for employees – with support from HRBPPayroll• Support as required for payroll processes e.g. P11D• Provide cover for the payroll administrator during periods of annual leave
To carry out any other ad hoc HR duties as requiredTraining:The Apprenticeship Training will day release 1 day per month at Sheffield College's Pennine 5 Campus. Working towards Level 3 HR Support apprenticeship.Training Outcome:On successful completion of the Apprenticeship, there could be full time employmentEmployer Description:We're one of the UK's leading suppliers in off-grid energy solutions to homes and businesses across the nation. At AvantiGas we don’t just provide energy, we’re just as much about service and relationships. To us, it’s about the fulfilled promise of safe, efficient and friendly delivery of our productsWorking Hours :Monday – Friday, working 08:45 – 17:00 with 45 minute lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Quality Engineer Apprentice responsibility will be to provide all Quality Engineering Assurance aspects to the Product Realisation Process.
Your tasks will consist of:
- creating and developing a nuclear advanced quality plan and an inspection test plan to the required standards of the Company- ensuring Internal Audits are conducted- Maintenance and Improvement of the company Business Management System (BMS) to ensure compliance with ISO Quality Standards- With Purchasing staff conduct Supplychain Development and Audit activities as defined by programme- Conduct Metrology and Inspection activities using various pieces of equipment and gauges including but not limited to CMM, Height and Slip Gauges, Micrometers and Verniers.Training:Together with invaluable commercial and practical experience, you’ll gain several academic and vocational qualifications throughout your time with us and Make UK, which are fully paid for, including: ● Advanced Manufacturing Engineering Practical Foundation Training – in year 1, in 6 week blocks to include 4 weeks at Make UK and 2 weeks in company● Advanced Manufacturing Engineering Workplace Competence Training - in years 2 to 4 in company● Level 3 BTEC Diploma in Advanced Manufacturing Engineering Development Knowledge - in Years 1, 2 & 3 on block release to Make UK● In house training in line with your requirements.● Further qualifications deemed necessary by your employer
On completion of your studies and End Point Assessment (EPA), you will achieve your full apprenticeship certification that will prove competence as a Level 3 Engineering Technician.Training Outcome:Future Prospects: more information about KUKA apprenticeship programmes can be found here: https://www.kuka.com/en-gb/careers/apprenticeships.
Your base salary for year two you will receive a 17.5% increase.Your base salary for year three you will receive a 30% increase.Employer Description:KUKA AG is an internationally active company with sales of around 3 billion euro. Every day, roughly 13,200 KUKA employees at our headquarters in Augsburg and around the world work to ensure that we remain one of the world’s leading suppliers of intelligent automation solutions. Our international customers come from, among other sectors, the automotive industry and general industry. KUKA offers you everything from a single source: from the individual components to fully automated systems.
- Silver Standard Accredited Kitemark Employer
- Europe’s biggest Producer of Industrial Robots, Automation and Global Leader in Large Friction Welders
- International Travel
In the United Kingdom, KUKA operates from two locations in the West Midlands – Wednesbury and Halesowen. Each of these locations represents a KUKA division. In addition to sharing a region, the two locations have one other thing in common: their passion for KUKA as a company and its technological innovationWorking Hours :At company, your core hours will be Mon - Fri 8.30am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The sucessful candidate will be a customer focused, confident and enthusiastic individual with excellent communication skills.
Responsibilities:
Order picking and loading customers’ as well as our company vehicles
To give excellent customer service, ensuring that goods are booked out and in accurately
Manually place the appropriate stock items on pallets from pick slots and racks as required
Be a team player - assisting on goods inward, learning products, checking correct goods received and putting away correctly
Assisting with customer sales and service – processing orders accurately and efficiently
Assisting in the assembly of timber components to order requirements, stacking / pulling products off shelves as well as carrying products to replenish throughout the warehouse
Checking goods inwards by the set procedures
Putting stock away into its correct bin location, rotating on a first in first out basis
Having a pro-active attitude to stock levels generally, advising management or specific individuals as appropriate of low or out of stock situations, or slow moving/over stocks
Awareness of health & safety - at all times work in a safe and responsible manner so as not to endanger your colleagues, customers, stock, plant, machinery or buildings
Working hours, Benefits and Salary:
Full time position 42.5 hours per week over 5 days
Christmas and New Year shut down – included as part of the overall holiday entitlement
Six weeks holiday per year (pro rata)
Employee discount available on company products
Free access to the company benefits, rewards, and wellbeing website, including retailer discounts and Employee Assistance Programme (EAP)
Benefits:
Bereavement leave
Company pension
Employee discount
Enhanced paternity leave
Free parking
On-site parking
Sick pay
Training:
All training will be carried out at the employers location
Training Outcome:
Long term career and progression opportunities
Employer Description:The National Timber Group is primarily engaged in timber importing and the manufacture and merchanting of timber and related products.
The National Timber Group serves a diverse and varied customer base including joiners, regional house builders, commercial companies and infrastructure projects. As a specialist supplier of timber, sheet and joinery products, with substantial warehousing, processing and distribution capabilities, the group is able to provide a broad range of high quality products on short lead times, supported by comprehensive knowledge and expertise.Working Hours :Monday to Friday 7.30am - 5.00pm with two 15 minute paid breaks, and a 30 minute unpaid break for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories.
This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand.
Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
JOB DESCRIPTION
Legend Brands, an industry leader and long standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration.
Job Summary
Under general supervision, the Marketing Manager is responsible for driving demand generation, customer acquisition, and revenue growth through multi-channel marketing campaigns. This role focuses on strategy development, campaign execution, product positioning, audience segmentation, and performance tracking. The Marketing Manager aligns marketing tactics with business goals and is often accountable for KPIs like lead generation, conversion rates, and ROI. This role oversees Marketing Assistant(s), ensuring seamless coordination across content distribution, campaign and channel execution.
Supervision Responsibility:
Marketing Assistant
Essential Duties
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties. The list below is intended to be illustrative of the responsibilities of this position and is not all encompassing, nor does it constitute an employment agreement, and the duties may change at any time.
Develops strategic and business plans for department and assists with development of company plans.
Establishes marketing goals to ensure share of market and profitability of products and/or services.
Develops and executes marketing plans and programs, both short and long range, to ensure the profit growth and expansion of company products and/or services.
Researches, analyzes, and monitors financial, technological, and demographic factors so that market opportunities may be capitalized on and the effects of competitive activity may be minimized.
Responsible for successful launches of new products into the marketplace based on accepted marketing practices.
Collaborates with Sales, Product, and Communications teams to assess market needs and determine trade event participation that aligns with strategic goals. Leads the planning and execution of event initiatives to support brand visibility, product promotion, and sales growth.
Generates growth for the company based on accepted Strategic Marketing practices and programs.
Leads the effort to enter new markets based on up front analysis and testing.
Plans and oversees the organization's advertising and promotion activities including print, electronic, and direct mail outlets.
Communicates with outside external agencies on ongoing campaigns.
Works with internal and contract writers and artists for copywriting, design, layout, paste-up, and production of promotional materials.
Assists in research of pricing strategy for the organization which will result in the greatest share of the market over the long run.
Ensures effective control of marketing results and that corrective action takes place to be certain that the achievement of marketing objectives are within designated budgets.
Evaluates market reactions to advertising programs to ensure the timely adjustment of marketing strategy and plans to meet changing market and competitive conditions.
Assists with conducting marketing surveys on current and new product concepts.
Prepares marketing activity reports.
Maintains compliance with industry regulations and company policies related to marketing communications, privacy, and accessibility.
Performs other related duties as assigned.
Minimum Qualifications
The requirements listed below are representative of the education, experience, certification and/or licensure required. An equivalent combination of education and experience to perform the essential duties and meet the necessary employment standards may be considered.
Education and Experience
Bachelor's Degree in Business, Marketing or related field required.
Five years of Marketing experience required.
While this position is open to candidates anywhere in the U.S., we have a preference for those located in the Western time zones to better align with our team's core working hours.
Employment Standards
The requirements listed below are representative of the knowledge, skills, and/or abilities (KSA's) required.
Knowledge of budget control methods, policies, and procedures.
Intermediate to advanced skills in Hubspot, Word, Excel, PowerPoint, Photoshop, Adobe Express and Project Management software
Skilled in decision making by considering the relative costs and benefits of potential actions and choosing the most appropriate one.
Strong verbal and written communication skills
Skilled in the use of standard office equipment and software.
Ability to recognize, analyze, and solve a variety of problems.
Ability to learn new software applications as required.
Ability to work under pressure and meet close deadlines.
Ability to set priorities and complete assignments on time.
Ability to develop specific goals and plans to prioritize, organize, and accomplish work.
Ability to communicate effectively in both oral and written form.
Ability to travel up to 10% for annual events, trainings, or team meetings.
Ability to pass a pre-employment background check.
Hiring Range
Between $93K - $105K annually
Benefits
Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more!
Additional Considerations
Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's
All job offers are contingent upon satisfactory pre-employment drug test and background screening.Apply for this ad Online!....Read more...
Trainee Recruitment Consultant - Doncaster – £26-28k p/a - Exciting Career Opportunity - Apply Today!Ignition Driver Recruitment is currently recruiting for a Trainee Recruitment Consultant, to be based at our office in Doncaster.You do not need previous experience to apply for this role, but we are looking for someone who can think on their feet, get to grips with things quickly and who is keen to learn new skills. Do you: Have a passion for talking to new people? Have the ability to think on your feet?Have the capability to learn quickly?Have the drive and determination to push yourself in a challenging environment? If the answer to all of the above is YES, we would love to hear from you.Logistics Trainee Recruitment Consultant – Your BaseOwn driving licence is preferred, and you will be based at our modern, serviced branch in Doncaster. Logistics Trainee Recruitment Consultant - Role & Responsibilities Assist with new business sales with a view to ensuring continued growth of the branchParticipate and promote all engagement initiatives with teamsWork for a number of driving clients, recruiting, booking & dealing predominantly with HGV DriversAdvertising, Screening and Interviewing potential HGV driversAssisting with and helping to process payroll on a weekly basisPlease note that whilst this role is mostly recruiting HGV drivers, there may be some requirement to deal with warehousing flex-employees also. Logistics Trainee Recruitment Consultant - Working HoursThe role is Monday to Friday, and we are looking for someone who can meet the requirement for flexibility when it comes to working hours and days.It is a full-time role, therefore 37.5 hours a week standard, but there will be requirements during busier periods for longer working hours and potential weekend working.You may also be required to undertake an on-call facility to ensure that your drivers have a point of contact 24 hours a day. This on-call requirement is based on a rota, so you will not be on call all the time and is for emergency purposes only.Logistics Trainee Recruitment Consultant - About YouYou will be a confident communicator at a variety of different levels You will have excellent interpersonal skills, experience of building and maintaining relationships internally and externallyYou must be able to work under your own initiative, as well as part of a larger teamYou should be confident with your own time managementYou will have a pragmatic approach to problem-solvingYou will be willing to learn the legal demands of working within the driving sector (such as WTD, HGV License requirements, Infringements etc)Logistics Trainee Recruitment Consultant - The PackageFinancial: Excellent salary prospectsUncapped Bonus OpportunityWeekly Pay (Friday)Death In ServiceCompany Contribution Pension SchemeWelfare: Generous holiday entitlement – 28 days rising to 33 after 5 years serviceExtra day off during your birthday monthFantastic employee engagement initiatives Annual Summer Garden PartyAnnual Black Tie Christmas EventTeam events throughout the year Independent HR team for 24/7 supportWorking in a vibrant and exciting atmosphere Professional Development: Fantastic career development opportunitiesExcellent employee growth Continuous training opportunitiesEmployee mentoring Regular performance assessments to enhance career progressionClick to apply today, and our Management team will be in touch ASAP to discuss the role further with you, and hopefully arrange your first interview!....Read more...
Are you a corporate commercial solicitor based in Teesside who has reached a ceiling and is looking for a place to really push your career ahead? This award-winning practice with offices in Teesside and Newcastle is looking to bring an experienced corporate commercial lawyer into the business with the opportunity to run the department. This a rare opportunity to work alongside the current head of department before he steps down in the next couple of years.
This team has a long and very successful history in the North East and North Yorkshire market with a very healthy turnover and solid client base and reputation. Clients are largely in the owner managed business sector but they also act for local divisions of national companies as well as local authorities and large lenders.
The growth for this team over the last three years is impressive to say the least, increasing turnover by 54% and profit by 90%. They have a very strong leadership team who have the drive and vision to make this one of the strongest regional practices in the North East.
The caseload in this role is a real mix of transactional and non-transactional matters including shares and asset management, sales and acquisitions, MBOs/MBIs, corporate finance, restructuring, startups, shareholder/partnership arrangements, commercial and consumer contracts, ecommerce and IP.
Ideally they are looking to recruit a senior solicitor with corporate and/or commercial experience who has got the drive and enthusiasm to lead a team. You will naturally have strong business development skills and thrive on relationship building. If however you feel you aren’t quite ready for this step up but it’s somewhere you feel you could be in the next few years please do still give us a call as there is a really strong career path here with some excellent training and no better mentor.
In addition to strong relationships with their clients this practice put a lot of time into their employees to make sure that everyone has a life outside of work. They offer hybrid working, a generous holiday entitlement, enhanced maternity and paternity and a bonus scheme.
The successful candidate for this role will ideally have at least 5+ years PQE and is looking to take the next step forward in their career.
For a confidential discussion on this Corporate Commercial Solicitor role based in Teesside or Newcastle, please contact Helen Mauborgne at Sacco Mann on 0113 4679786 or email your CV to helen.mauborgne@saccomann.com
To hear about other legal opportunities that we have available, please visit our website. Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral. For full terms, please visit our website.
*Please note our advertisements use PQE and salary level purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.
....Read more...
We are looking for a hands on Product Manager to join a highly successful Global Marketing team, to accelerate the development of our clients optical business through driving innovations and marketing activities.
Based in Tokyo, Japan this position will have a global scope across all functions and geographies, requiring excellent communication skills. You will have a proven ability to translate the voices of trade and customers into solutions and go-to-market plans. You will be able to think strategically and creatively, keeping attention to detail with a sound grasp and affinity for technical/medical products.
The Role:
Propose and develop cutting-edge products that meet consumer needs while creating value for their global partners.
Lead product development projects across global functions – collaborating with R&D, Supply Chain, NPI, Local Marketing, to ensure successful and timely launches, contributing to the company’s sales achievement and growth.
Own your category by analyzing trends and insights to shape strategy, accelerate growth, and create impactful B2B2C marketing plans.
Bring technical innovation to life through consumer-centric value propositions and engaging marketing content that drives connection and impact at launch.
Collaborate with country teams to co-create marketing content, align global and local needs, and drive smooth, market-ready deployment.
Work with internal and external teams – including creative agencies – to animate product stories and assets for global deployment.
The Candidate:
We are looking for a highly creative and strategic individual with an academic background in Marketing (BSc or similar) and experience working in a product management / marketing or related position.
Whilst ophthalmic experience is desirable, it is important for you to be able to demonstrate an affinity with technical products, being comfortable in translating technical information into consumer-friendly content.
You will be highly organised able to manage multiple projects on a worldwide scale with first class communication skills (excellent written and spoken English)
Experience of working within a global / corporate structured enviornment will be highly advantageous
A Unique Career Opportunity with a Global Leader in Optical Innovation
Are you ready to take the next step in your career with a company that sets the standard in optical excellence? Our client is a highly respected name in the global optical manufacturing industry—renowned for pioneering lens technologies that deliver exceptional vision to people around the world.
With a legacy built on innovation, quality, and outstanding service, this is an organization that leads the way in developing cutting-edge optical solutions. Their lenses are celebrated for their superior clarity, reliability, and durability—making them a trusted choice for professionals and consumers alike.
This is an exciting opportunity for a driven and dynamic individual who is passionate about working to high professional standards. You’ll be joining a company that not only values expertise and innovation but is also ambitious about its future. As they continue to expand and adapt to the evolving needs of the industry, your role could be instrumental in shaping their success.
Remuneration:
Our client will pay a competitive salary, a bonus with fantastic employee benefits. ....Read more...
As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service.
The role of a Service Advisor typically involves:
Assist customers in scheduling service appointments, providing information on available services, and answering inquiries
Greet customers in a professional and courteous manner, ensuring a positive service experience
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers
Coordinate with the parts department to ensure timely availability of required components for service appointments
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
The programme typically lasts for 14-months, and you’ll achieve a nationally recognised qualification
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Coventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-Learning modules
Your development is supported through your Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’re qualified
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process
Training Outcome:There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme.Employer Description:At Startin Vauxhall, we offer a full range of new and used car sales, servicing, parts, and aftersales across the West Midlands. As a dealership backed by Vauxhall’s heritage of quality and innovation, we’re large enough to provide competitive deals yet small enough to ensure friendly, efficient service. Our commitment to outstanding customer satisfaction, fair trade-ins, and exceptional service standards is our priority, with glowing customer testimonials reflecting our dedication.Working Hours :Monday - Friday, 8.30am - 5.30pm. However, each of our dealers will have different requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Patience....Read more...
Process improvement: Identify opportunities for process improvements within the ART through data analysis, focusing on increasing efficiency, reducing waste, and delivering higher value to the business. Create process models, diagrams and flowcharts to represent current and future state processes.
Requirements gathering: Collaborating with stakeholders to analyse and document business requirements and user stories to ensure alignment with business objectives and strategic goals. Ensure we have captured the desired business outcome and the key performance indicators that tell us what good looks like. Convert business needs and requirements into detailed user stories, ensuring they are well-defined, prioritised, and include acceptance criteria. Collaborate with Product Owners to maintain a well-groomed product backlog. Coordination and communication between business users, members from their own team and enabling teams throughout the development process.
Data analysis: Analyse data using Lean Six Sigma methodologies to identify trends, patterns, and insights that can inform business decisions. Follow trends to ensure that the value stream makes continuous improvement and adds value to the business.
Support of Agile ways of working: Contributing to the continuous improvement of Agile processes and methodologies within the team or organisation. Actively participate in PI Planning sessions, helping to define features, clarify requirements and ensure that user stories are properly estimated and aligned with the program’s objectives.
Training:Why choose our Business Analyst Level 4 apprenticeship?
Our Business Analyst Level 4 apprenticeship develops learners to investigate information systems solutions and gain the know-how to improve operational efficiency for your organisation. The principles of data analytics are being applied across just about every industry. Using past-event data, business analysts are making important insight-based business decisions and driving customer value across every team and function, including operations, finance, sales and marketing.
QA’s Business Analyst Level 4 apprenticeship programme enables the apprentice to:
Become a change professional who helps organisations deliver business and digital change successfully.
Regularly investigate and analyse solutions to ensure the right one is chosen.
Experience a flexible learning journey using a blend of learning methodologies, including online learning, practical exercises, video content, coaching and workshops.
Tools and technologies learned: Apprentices will learn to use Unified Modeling Language (UML), Business Process Model and Notation (BPMN), Data Modelling, User Acceptance Testing (UAT), SWOT & PESTLE.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Genus PLC is a world-leading animal genetics company. At the forefront of innovation in gene-editing, advanced reproductive biology, and other breakthrough breeding technologies, their R&D advances an agricultural practice thousands of years old – animal breeding. Their goal is to ensure the global food system continues to nurture healthy, productive animals that yield affordable, high-quality proteins for a sustainable future. They believe a more sustainable food system starts with better breeding and genetics.Working Hours :Monday to Friday, shifts between 8am - 5:30pm (e.g. 8am - 4pm or 9:30am - 5:30pm). This is a hybrid role.Skills: Communication skills,IT skills....Read more...
