Your work as a Apprentice Compliance Officer will involve different aspects subject to changing business priorities, therefore we need people who are very adaptable and flexible.
The job may include a range of duties, with the following provided as examples:
Conduct robust and challenging interviews by telephone or in person in accordance with all legal and policy requirements, pursuing all reasonable lines of enquiry. Ensuring declarations and changes have been reported at the right time and taking appropriate corrective action if errors are found
Ensure quality standards are maintained through adherence to all DWP policy and procedures, and CFCD operational instructions
Work collaboratively, effectively and flexibly within a team and contribute towards team expectations
Promote fraud awareness within DWP and to wider external business partners
Gather, verify, and assess all available information to submit to the appropriate Decision Maker to enable accurate benefit reassessment and overpayment calculation
Maintain accurate records and retain relevant evidence, redacting and annotating sensitive material when appropriate
Liaise with other departments/organisations within the framework of any existing partnership agreements
Prioritise workload in line with conflicting and changing priorities
Training:
Public Sector Compliance Investigator and Officer Level 3 Apprenticeship Standard
Functional Skills in English and maths if required
Training Outcome:
The apprenticeship for the Apprentice Compliance Officer role is designed to work towards achieving Category A Investigator practitioner level membership of the Government Counter Fraud Profession (GCFP)
On achievement of the apprenticeship, you will be required to complete an annual self-assessment to evidence your knowledge, skills, and experience
Employer Description:The Department of Work and Pensions is a major Government Department, handling jobs, training, unemployment benefits and pensions.Working Hours :You may be required to work any time between the hours:
7.45am & 8.00pm on any day between Monday - Friday, &
8.45am to 5.00pm on Saturday.
Working pattern to be agreed with successful applicants.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Non judgemental,Patience,Leadership skills,Decision making skills,Developing self and others....Read more...
An Apprentice Enforcement Support Officer you will:
Drive DVSA’s Accredited Stopping Officer vehicles
Support our teams in identifying, intercepting, and stopping commercial vehicles that may not be meeting safety or environmental standards
Provide helpful, accurate information to customers and stakeholders
Assist with quality assurance tasks and complaint investigations
Gather and share on-the-ground intelligence to help target non-compliant vehicles and operators
Ensure vehicles and equipment are fit for use
Assist with administrative tasks
Training:Level 3 Public Sector Compliance Investigator and Officer Apprenticeship Standard:
The apprenticeship will be delivered online by Central Training Academy
This role is due to start in June/July 2026, and we will be looking to onboard successful applicants then
You will initially complete your training as an Enforcement Support Officer before your apprenticeship enrolment
Training Outcome:
During this apprenticeship there will be opportunities to apply for promotion to Traffic Examiner
Once employed as a Civil Servant you will also have access to internal vacancies across all departments
Employer Description:We are the Driver and Vehicle Standards Agency, and we are 1 of the 5 executive agencies that make up the Department for Transport. We employ about 4,600 people across Great Britain to help us achieve our mission of keeping Britain moving, safely and sustainably. Our work affects millions of people and thousands of businesses. Most importantly, our work saves lives. We make sure colleagues have the skills to meet the needs of Britain’s road users.Working Hours :You will work a 37-hour week Monday - Friday. Hours will be agreed with your line manager between 7am and 7pm.Skills: Communication skills,Attention to detail,Team working,Physical fitness,Passion for learning,Driving competence,Adapting to change....Read more...
