This role will see you enhance your customer service skillset to support the delivery of customer orders, manage customer queries and eventually lead to independently raising purchase orders, coordinating shipping logistics and much more!
Strong communication and delivery of customer orders on time, in full (OTIF)
Pro-active customer management when issues arising (Clear/concise communication, containment and resolution)
Raising Purchase Orders on vendors for stock and B2B
Actively progressing Purchase Orders with vendors against lead time
Booking and shipping orders
Managing purchasing process efficiently to optimise inventory
Reporting to manage and control the supply chain
Taking on project work related to department activity
Training:Customer Service Specialist Level 3.
Cirencester College.
Whilst the majority of training will take place at the employers' premises, there will be occasional attendance required at Cirencester College.Training Outcome:Opportunities for progression following apprenticeship to Supply Chain Analyst or further study.Employer Description:Built on 30 years of consistent growth, innovation, and trusted partnerships,Infinigate has evolved from a regional cybersecurity distributor into a global platform spanning Europe, the Middle East, Africa, and Asia-Pacific.Working Hours :Monday to Friday. Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
JOB DESCRIPTION
Job Title: Senior E-Commerce Digital Content Analyst
Location: Vernon Hills, IL
Department: Rust-Oleum US Sales
Reports To: E-Commerce Account Manager
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all
JOB RESPONSIBILTIES:
Collaborate with E-Commerce Amazon team members to drive strategic sales growth, execute major account objectives, and align on Joint Business Plans (JBPs).
Lead organic SEO keyword improvements for greater search relevance and sales conversion.
Provide guidance and recommendations on Amazon programs and initiatives to improve digital reach and representation.
Partner with Product Marketing and Creative Services teams to develop and launch enhanced/A+ content.
Use Vendor Central and third-party data platforms to maintain and optimize Amazon catalog accuracy, PDP quality, and action on key Amazon programs.
Own demand forecasting for Amazon, delivering accurate monthly unit forecasts and annual forecasts for new product launches, in partnership with the Demand Planning and Product Marketing teams.
As part of the E-Commerce team, enter skus in multiple retailer proprietary systems: set up skus, enter and maintain sku content including product families, marketing copy, marketing bullets, regulatory information, product images, videos and other assets.
Perform routine audits of online sku content
Develop and maintain a common database for online assortments by retailer including sku availability, pricing & regulatory status
Assist Project Manager and NAE in development of E-Commerce strategic plan for assigned retailers
Make recommendations to help drive revenue like SKU additions, enhanced product content, promotions, and drop ship program opportunities
Maintain and update product inventory file in retailer fulfillment systems
Update retailer E-Comm systems with order cancellations and revised back-order dates
Manages Rust-Oleum's performance for on-time delivery, ASN timing, fill rates, and score carding metrics to ensure Rust-Oleum compliance.
Performs other special projects as needed
Assist with sales reporting and sales trends as needed
Assist with presentation development and delivery as needed
QUALIFICATIONS:
Effectively manage multiple projects and deadlines
Able to work in a fast-paced, evolving environment
Strong analytical and proofing skills
Detail oriented and highly organized
Desire to work in team-based environment yet can work independently if needed
Advanced highly proficient Microsoft Excel User
Strong Microsoft Office skills
Salary: $77,000 - $80,000 annual salary and bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
