Transformation Programme Manager– Quote to Cash / IT Transformation
London City, 2 days office 3 days Home
£500 p/day - £550p/day| Inside IR35 | 6 Month Contract poss 9 months
We are seeking an experienced Transformation Programme Manager/Director to lead a major Quote to Cash (Q2C) transformation programme, acting as the key bridge into a wider IT Transformation initiative
This is a high-impact role responsible for delivering interim Q2C transformation outcomes while ensuring all outputs are fully structured, governed, and matured into requirements for the future-state IT transformation programme.
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Role Overview
The Programme Manager will lead delivery across multiple Q2C workstreams, spanning sales, delivery, engineering, customer support, and corporate functions.
The role ensures:
• Q2C delivers tangible interim transformation value
• Business processes, data, and operational requirements are clearly defined
• Outputs are progressed into IT Transformation requirements-ready artefacts
• Strong alignment between business change and future-state technology design
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Key Responsibilities
• Lead delivery of seven Q2C workstreams, ensuring governance, milestones, risks, issues, and dependencies are managed effectively
• Deliver interim Q2C transformation improvements while building a clear pathway into IT Transformation
• Translate workstream outputs into structured, requirements-ready inputs for future-state IT design
• Act as the coordination point between business transformation and IT transformation teams
• Capture and document Europe-specific process, data, and operational requirements
• Ensure all process revisions are fully documented (current, interim, and future state)
• Facilitate workshops, design sessions, and governance forums across business and IT stakeholders
• Maintain full programme artefacts including plans, process maps, requirement logs, RAID logs, and dependency trackers
• Support change management, adoption, and operational readiness across impacted teams
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Key Deliverables
• End-to-end delivery plan and governance structure for all Q2C workstreams
• Interim transformation outcomes delivered ahead of IT programme implementation
• Fully documented process maps (current, interim, future state)
• Requirements-ready workstream outputs for IT Transformation
• Data transformation requirements aligned to process change
• Full RAID, dependency, and workaround tracking across programme
• Traceability between Q2C delivery and future-state IT solution design
• Regular governance reporting and executive-level updates
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Required Experience
• Proven experience leading large-scale transformation programmes or complex business change initiatives
• Strong understanding of Quote to Cash end-to-end processes (quoting, contracting, order management, delivery, billing, revenue, collections)
• Experience managing multiple workstreams within structured programme environments
• Background in IT transformation, business architecture, or enterprise change delivery
• Strong experience bridging business operations and IT delivery teams
• Experience delivering interim transformation alongside longer-term strategic programmes
• Telecommunications, IT services, or enterprise infrastructure experience highly desirable
• Experience working across European operating models beneficial
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Skills & Competencies
• Excellent stakeholder management and executive communication skills
• Strong programme delivery discipline across multiple parallel workstreams
• High attention to detail in documentation, governance, and process mapping
• Ability to manage ambiguity and structure complex transformation environments
• Strong influencing skills across business, IT, finance, and operations teams
• Commercial awareness of how Q2C impacts revenue, customer experience, and operational efficiency
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
We are working with a Hospitality leader with sites across the country. They are known for serving thousands of consumers on a daily basis.They are looking for an experienced Payroll Controller to ensure accurate, compliant, and timely payroll delivery. Reporting to the Payroll Control Manager, you will own payroll production, statutory reporting, reconciliations, and financial controls.Key Responsibilities
Produce accurate payrolls in line with statutory legislation and company policy.Ensure correct reporting of payroll costs within the general ledger.Manage statutory reporting to HMRC and Irish Revenue (including year-end).Process interim BACS/SEPA payments, overpayments, and manual calculations.Reconcile payroll balance sheet accounts and third-party provider payments (unions, vouchers, etc.).Provide expert advice on payroll matters and maintain data confidentiality.
Essential Skills
Strong understanding of payroll legislation and compliance.Proficient in Excel.Excellent communication and prioritisation skills.High accuracy, adaptability, and a quick learner.
Desirable
Knowledge of ROI payroll.SAP HR/Payroll experience.VBA/Macro skills.
....Read more...
Main Duties:
Provide day-to-day administrative support to the Interim Federation Business Manager and Admin/Finance Officer
Maintain a high level of confidentiality regarding staff and pupil information
Maintain, update, and file HR records both electronically and in hard copy
Assist with recruitment administration in line with school policies and safeguarding procedures
Input and retrieve information using the school’s Management Information System (MIS)
Type and prepare correspondence including emails, letters, memos, reports, and staff briefing notes
Answer and make telephone calls professionally and efficiently
Copy, laminate, scan, and prepare documents as required
Arrange meetings, manage paperwork, and maintain electronic diaries
Learn how to take accurate minutes during meetings and transcribe them
Support the Senior Leadership Team and Interim Federation Business Manager with projects, publications, and documentation
Provide front-office cover for absent colleagues when required
Liaise with external agencies and suppliers where appropriate
Prepare meeting rooms and refreshments for visitors and meetings
Support the Admin/Finance Officer with processing requisition orders and purchase orders
Check orders for accuracy and distribute documentation to suppliers and budget holders
Assist with invoice processing in accordance with Local Authority and School Financial Handbook procedures
Investigate and resolve supplier invoice queries and arrange returns, refunds, or credit notes
Respond to queries from suppliers, budget holders, staff, and debtors
Chase outstanding payments from parents and staff
Help monitor school stock supplies and support cost-effective ordering procedures
Distribute stock and supplies to staff members
Support the school during pupil lunchtimes when required
Undertake any other reasonable duties as directed by the school
Training:As an apprentice, you will receive support through both on-the-job learning and formal training as part of your apprenticeship programme.
This will typically include:
Study towards a Level 3 Business Administrator Apprenticeship Standard
On-the-job training and mentoring from experienced school professionals
Regular review meetings to support progress and development
Training in school administration, finance systems, and education-sector processes
Training Outcome:
Potential full-time employment opportunities within school administration or finance for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.
Working Hours :Monday to Friday, 8.30am - 3.00pm (30-minute break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Job Title: Interim PMO Specialist / Project Manager (Self-Starter)
Location: On-site
Contract Type: Temporary Contract (Immediate Start)
Duration: 1-Week Trial, moving to Long-Term Contract upon successful review
Salary/Rate: £40,000 per annum equivalent (£150 – £160 per day equivalent)
About the Role
Fast-growing business seeking an immediate, highly experienced PMO Specialist / Project Manager to take complete ownership of their project delivery function.
They do not have project management expertise in-house. Therefore, they need an autonomous, highly capable self-starter who can hit the ground running on Day 1. You will be expected to audit the current setup, select and integrate a project management SaaS tool with their CRM (Pipedrive), and establish processes to scale the execution capacity rapidly.
Key Responsibilities
Project Planning & Execution: Take control of the 8 live delivery projects, review or build project plans, define scope, and ensure on-time execution.
CRM & SaaS Integration: Evaluate, select, and implement a project management SaaS tool (e.g., Projects by Pipedrive, Asana, Monday.com) that integrates seamlessly with existing Pipedrive CRM to automate the transition from sales to delivery.
Resource Management: Map out team capacity and allocate personnel, budgets, and tools to handle both current workloads and the upcoming wave of 18 new projects.
Monitoring, Risk & Quality Assurance: Track project performance, build risk registers to mitigate bottlenecks, and ensure all deliverables meet strict quality standards.
Communication & Documentation: Establish clear reporting lines, run progress meetings, and build standardised project documentation (status reports, project charters, records).
Process Improvement & Training: Design and introduce scalable project management processes and provide light mentoring/support to team members navigating the new workflows.
Required Experience & Qualifications
Experience: Minimum 5 years of proven experience held within a dedicated PMO or Project Management role.
Qualifications: PRINCE2 Practitioner or an equivalent recognised project management qualification (e.g., PMP, APM).
CRM/Tech Stack: Strong technical literacy with direct experience setting up project management SaaS tools and linking them to CRMs (specifically Pipedrive).
Autonomy: A true self-starter. You must be comfortable entering an environment with no existing PM infrastructure and leading the business forward without hand-holding.
Capability: Proven track record of managing multiple concurrent projects (multi-project portfolios) in high-growth environments.
MONDAY TO FRIDAY, 9am-5:30pm....Read more...
Are you an experienced Children's Home Manager looking to move into a quality and compliance-focused leadership role? Or maybe you're an experienced Deputy Manager ready to take the next step in your career.
Please note: Unfortunately, sponsorship is not available for this role. Applicants must already have the right to work in the UK.
The Opportunity:
I am recruiting on behalf of a client of mine that is a therapeutic children's residential provider looking for an Interim Quality & Compliance Lead to cover maternity leave on a 9-month fixed-term contract based in Norfolk.
This is a senior leadership position where you'll drive quality assurance, statutory compliance, safeguarding, and Ofsted readiness across the home. It's an ideal opportunity for someone who enjoys improving standards and supporting excellent care, without the responsibility of being the Registered Person.
Key Responsibilities
Lead on statutory compliance, safeguarding, and quality assurance across the service.
Ensure records, documentation, audits, and KPIs are maintained to a high standard and are inspection-ready.
Drive continuous improvement and maintain Ofsted readiness at all times.
Line manage and support the Compliance Administrator.
Work collaboratively with the Senior Leadership Team to promote best practice and high-quality therapeutic care.
Ensure the service remains fully compliant with relevant legislation, regulations, and national standards.
About You
To be successful, you will have:
Experience as a Registered Manager or Deputy Manager within an Ofsted-regulated children's residential home.
Strong knowledge of safeguarding legislation, compliance, and quality assurance.
A thorough understanding of Ofsted inspection frameworks and children's residential regulations.
A Level 3 Diploma in Residential Childcare (or equivalent), or a willingness to complete the qualification.
Excellent organisational, leadership, and communication skills, with a proactive approach to driving quality.
What's on Offer
Salary of £50,767.50 per annum (pro rata for the 9-month contract)
Monday to Friday working pattern, with only occasional weekend or on-call responsibilities
40 days annual leave, plus bank holidays
Healthcare benefits, life assurance, and a pension with up to 6% employer contribution
Relocation assistance available
Ongoing training, clinical supervision, and dedicated staff wellbeing support
If you're looking for an opportunity to influence quality, improve outcomes, and play a key role within a supportive therapeutic organisation, I'd love to hear from you.
If this sounds like it could be your next step let's have a chat!
Summer07436 412 945
ssmith@charecruitment.com....Read more...
We are seeking an experienced senior Endoscopy Practitioner to lead and manage the team at our client's Acute Hospital site based in Central London (Travelcard Zone 1). This role is within easy reach of TfL and National Rail services.This role is initially offered on an interim basis. An established charity-status centre of excellence for over 160 years, the Hospital has 60 inpatient beds, including level three Critical Care and a state of the art five-suite Operating Theatre complex. The department comprises six recovery bays and two procedure rooms. Procedures include; colonoscopies, upper GI tract endoscopies, gastric ballooning, bronchoscopies, and minor procedures under local anaesthetic or sedation. Procedures requiring general anaesthesia are performed in the main theatre complex.Person requirementsRGN or ODP with full NMC or HCPC registration as applicable.At least three years experience at Band 6 (or equivalent non-NHS) in a senior Endoscopy Practitioner role.Experience to include taking charge of the suite, and deputising for the Endoscopy Manager if required Experience in supporting junior practitioners, and studentsThe additional benefits of working for this organisation include: - Private medical cover, including dental - A choice of pension schemes, including continuation of NHS pension if applicable- A relocation package for applicants moving from outside London- Gym membership, for you and your partner - Critical illness and Life assurance cover - Childcare vouchers- Employee 'service excellence' recognition rewards - Discounts at local, national and online shops - Interest-free season ticket loans & ‘cycle to work’ ‘scheme; helping you commute and keep fit for lessWe are a leading healthcare recruitment partner with particular expertise in the placement of the full range of Healthcare staff, including Theatres.As a nurse-led consultancy our detailed understanding of the complexity of Senior Endoscopy roles places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit www jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Are you a Children’s Home Manager looking to take a step down or sidestep into quality and compliance? or are you Deputy Manager of an Ofsted-regulated home who is passionate about quality assurance and statutory compliance and is ready to take on a leadership role that focusses on this?
Charles Hunter Associates are a specialist recruitment consultancy, established for 13 years. I work within in the South of England and work closely with you to help find the most suitable role.
I am recruiting for an interim Quality and Compliance Lead to cover maternity leave for a therapeutic children’s home in Norfolk. This role sits within the senior leadership team and focuses on compliance, safeguarding, and Ofsted readiness – making a real impact without the responsibility of being the Registered Person.
Responsibilities
Lead on statutory compliance and safeguarding across the home
Ensure records, KPIs and quality assurance processes are Ofsted-ready
Supervise a compliance administrator and contribute to senior leadership decisions
Support the community in delivering safe, nurturing, therapeutic care
Promote best practice and ensure services remain compliant with legislation and standards
Requirements
Experience as a Registered Manager or Deputy Manager in an Ofsted-regulated children’s residential setting
Strong knowledge of safeguarding and compliance requirements
Robust understanding of legislation and Ofsted inspection frameworks
Level 3 Diploma in Residential Care or equivalent (or willingness to undertake)
Excellent organisational, leadership and communication skills
Benefits
Salary of £50,767.50 per annum (pro- rated to 9 months)
Monday–Friday working pattern (with occasional weekend/on-call commitment)
40 days annual leave plus bank holidays
Healthcare benefits, life assurance and pension (up to 6% employer contribution)
Relocation assistance available
Ongoing training, clinical supervision and staff support groups
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PRIME OBJECTIVES OF THE POST:
To assist in the provision of high quality professional, flexible, proficient and constructive clerical, administration, financial support and reception service to the school.
Responsible to the Office Manager/Headteacher from whom they will receive formal supervision and who will allocate work when necessary. However, much of the work is self-generating, and the post holder will be expected to work within established procedures and guidelines and to prioritise day-to-day work, referring only exceptional or complex queries to senior members of staff. In the absence of the Office Manager would be expected to liaise with senior team members to ensure continuation of essential services.
To provide prompt and effective information, advice and access to services provided by the School to parents/carers, governors, community groups, members of the public and other agencies, dealing with requests for help and intervention, seeking guidance from and working in conjunction with senior/qualified professional staff on more complex requests. Undertaking and promoting the School to public and external agencies.
May from time to time be required to undertake other duties commensurate with the grade and level of responsibility defined in this job description.
RESPONSIBILITIES:
ORGANISATION
To give advice and guidance as appropriate, making decisions regarding individual visitors/callers in terms of the advice and information provided, liaising with other staff within the school and assessing the level of urgency
Undertake reception duties, answering routine telephone and face to face enquiries and signing in visitors
Assist with pupil first aid/welfare duties, looking after sick pupils, liaising with parents/staff etc.
Assisting with arrangements for visits by school nurse, photographer etc.
ADMINISTRATION
Provide routine clerical support e.g. record and circulate messages to other members of staff, photocopying, filing, scanning, faxing, emailing, complete routine forms, sort and distribute mail, ensuring supplies of internal forms are kept well stocked
Maintain manual systems
Basic data inputting of computerised records/management information systems
Undertake typing, word-processing and other IT based tasks
Undertake routine administration, e.g. registers/school meals
Training:Flexible deliver including the following:
Formal Learning Sessions: One 2-hour session per 4 weeksInterim 1-to-1s: Weekly or bi-weekly informal catchups (usually online)
Formal Progress Reviews: Meetings with the apprentice and their Line Manager (LM) initially at the 6-week mark, and every 12 weeks thereafter
The learner and employer to decide how to best structure their "Off-the-Job" training time. Some prefer one full study day per week, while others find it more effective to allocate 2 hours daily
Training Outcome:
The administration role may be a gateway to further career opportunities, such as management or senior support roles
The employer may offer a permanent position upon successful completion of the apprenticeship
Employer Description:At Sandy Lane Primary school we are dedicated to ensuring we offer our children a wealth of opportunities, including opening their eye to the world of work. We are keen to work with local businesses to show the children what is happening in and around their local community.Working Hours :Monday to Friday school hours with time allowed for off the job training. Please discuss working week at interview.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Bench Engineer/Field Service EngineerLocation: Hybrid role - GU21, Sheerwater, Woking, SurreySalary £28,365 per annum (£13.64 hour)Based at Surrey Wheelchair Services, GU21 5SA Monday to Friday - Full Time Permanent 40 Hours a week Purpose Of Job Provide a workshop-based engineering role repairing, servicing and maintaining wheelchairs to include field based work. Main Duties and Responsibilities:
Conduct repairs servicing and maintenance as directed by the Operations Manager/ Warehouse Manager/ Line Manager.Process all associated paperwork concerning repairs and servicing accurately on a daily basis.Ensure all warranty and scrap returns are labelled correctly and collated at the end of each day.Ensure infection control policy is followed at all times.Undertake Engineering work in terms of service and repairs, and refurbishment in accordance to prescription builds – Training will be providedAssist in clinical appointments with healthcare professionals, for any repairs and servicing requirements.Undertake Admin duties as required.Ensure all parts used are allocated from Stores through Stores process.Strict adherence to Ross Care’s operational procedures.Adhere to the House Keeping procedure.Maintain a professional approach in all aspects of the role at all times including appearance, paperwork, power tools, work bench station and company vehicle.Our objective is to do the job right, on time, every time.Stocktake – to assist with annual and interim stocktakes as required.Communicate effectively with all Customers at all times and to inform all Customers of relevant additional services from Ross Care as appropriate.To be fully accountable for all aspects of your role and maintain good communication throughout.Perform duties according to all Company policies, procedures and instructions.Be on the on-call engineer rota – additional standby/and hourly payment received for this.
Undertake the job in line with the Company appraisal competencies as follows:
Achieves business results and adds value to the companyFocuses on internal/external customersBuilds and maintains effective teamwork with colleaguesEmbraces change
This job description shall not limit your role, you will also be expected to carry out any other duties that your Manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but gives indicates the size and scope of the role and may be subject to change as the role develops. Key Performance Indicators Person Required: Skills
Organised and can work to a plan.Good communicator.Must be able to fault find.Neat and tidy writing.
Knowledge
Background and experience in mechanical or electrical engineering
Qualifications
Full Driving Licence required.Ideally qualified to GCSE level / NVQ level 1 or equivalent.Satisfactory enhanced DBS disclosure will be required for this role.
Other
Training will be provided on wheelchair engineering.
Interested in this Bench Engineer/Field Service Hybrid role? Please submit your updated CV. Bench Engineer, Field Service Engineer, Service Engineer, Workshop Engineer, Mechanical Engineer, Electrical Engineer, Maintenance Engineer, Repair Technician, Electro-Mechanical Engineer, Fault Finding, Mobility Equipment, Wheelchair Engineer, Woking Jobs, Surrey Jobs, Engineering Jobs. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Are you a Children’s Home Manager looking to take a step down or sidestep into quality and compliance? or are you Deputy Manager of an Ofsted-regulated home who is passionate about quality assurance and statutory compliance and is ready to take on a leadership role that focusses on this?
Charles Hunter Associates are a specialist recruitment consultancy, established for 13 years. I work within in the South of England and work closely with you to help find the most suitable role.
** Please do not apply if you need sponsorship. To apply for this role you must have residence and right to work within the UK***
I am recruiting for an interim Quality and Compliance Lead to cover maternity leave for a therapeutic children’s home in Norfolk. This role sits within the senior leadership team and focuses on compliance, safeguarding, and Ofsted readiness – making a real impact without the responsibility of being the Registered Person.
Responsibilities
Lead on statutory compliance and safeguarding across the home
Ensure records, KPIs and quality assurance processes are Ofsted-ready
Supervise a compliance administrator and contribute to senior leadership decisions
Support the community in delivering safe, nurturing, therapeutic care
Promote best practice and ensure services remain compliant with legislation and standards
Requirements
Experience as a Registered Manager or Deputy Manager in an Ofsted-regulated children’s residential setting
Strong knowledge of safeguarding and compliance requirements
Robust understanding of legislation and Ofsted inspection frameworks
Level 3 Diploma in Residential Care or equivalent (or willingness to undertake)
Excellent organisational, leadership and communication skills
Benefits
Salary of £50,767.50 per annum (pro- rated to 9 months)
Monday–Friday working pattern (with occasional weekend/on-call commitment)
40 days annual leave plus bank holidays
Healthcare benefits, life assurance and pension (up to 6% employer contribution)
Relocation assistance available
Ongoing training, clinical supervision and staff support groups
For more information apply now and ask for Laura....Read more...