JOB DESCRIPTION
The Sr. Technician, IT Support is responsible for maintaining, supporting and troubleshooting desktops, laptops, RF handhelds, and mobile devices, as well as providing end user support. Primary functions also include the tracking of leased assets, and the proactive analysis of currently deployed technology and provide recommendations for future optimizations. Assist with SOX compliance, and general IT security best practices. Also assists with non-endpoint related projects such as site upgrades (wireless and wired networks, phone system, etc.).
Responsibilities:
Respond to technical support inquiries via phone, email, or in-person and provide timely solutions to end-user's IT issues, while documenting details via a ticketing system. Diagnose and troubleshoot hardware, software, and network-related issues. Facilitate the installation, configuration, and maintenance of software applications and hardware devices. Perform system refreshes, upgrades, software updates, and hardware maintenance tasks as required, while following and maintaining documentation of process. Utilize and help update knowledge management system pertaining to IT support items. Facilitate in hardware life-cycle management process and asset tracking. Nonbusiness hours on-call support rotation as needed. Collaborate with network services, software systems engineering and/or application development to restore service and/or identify problems Assist with other facets of IT operations and projects as needed. Create and update end-user documentation and knowledge articles.
Requirements
High school diploma or equivalent Excellent oral and written communication Strong problem-solving skills, attention to detail and the ability to work both independently and as part of a team. Proven ability to educate end-users on how to utilize IT services and applications 2 to 4 years of experience with imaging, maintaining, and troubleshooting personal computers, mobile devices, and printers. 2 to 4 years of technical knowledge of Microsoft Windows and MAC OS operating systems 2 to 4 years of experience with troubleshooting Microsoft's M365 suite of applications 1 to 2 years of experience with Microsoft's Active Directory and Group Policies (Depending on the site) 1 to 2 years of experience with RF Guns and Label Printers Ability to manage and deliver multiple priorities in a timely fashion. Ability to support cross-team collaboration to ensure your focus area integrates with the overall solutions.
Benefits:
Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
Marshall Mercedes-Benz Truck & Van understands the complexities of running a modern-day business. Looking after customers is the Marshall mantra, and they like to treat customers like one of the family and have done so for over 110 years. Their family values are one of the reasons why customers choose Marshall Mercedes-Benz Truck & Van to meet their needs.
Marshals are as passionate about their people as they are about their vehicles, so if you have an interest in the motor industry and want to work with some of the finest Mercedes-Benz vehicles and parts, Marshall Truck & Van would like to hear from you.
What’s in it for you:
Learn and become experienced in the fundamentals of a vehicle Technician role, including servicing, inspections, maintenance, repair and diagnostics.
The chance to be mentored by a highly experienced Marshall HGV Technician, who will be your support throughout the course of the apprenticeship.
First-hand experience of the latest Mercedes-Benz innovation and technology.
Tutor and peer support through Remit with block release classroom and theory sessions to further enhance your understanding of the subject.
Complete the apprenticeship and finish with an industry-recognised qualification.
Package Details:
£7.55 per hour in your first year, after which the rate is in line with the Apprentice National Minimum/Living Wage.
Based onsite in Southampton.
40 hours per week, Monday - Friday, 8am – 4:30pm.
18+: Shifts and overtime available.
22 days’ holiday each year plus bank holidays.
Benefits:
Pension Scheme.
Reward Discount Shopping.
Further Training & Development.
EV Training.
Cycle to Work.
Free Eye Care Vouchers.
Health & Wellbeing.
Invites to Company Events and Christmas parties.
PPE Footwear Allowance.
Tool Insurance.
Fully paid for training course, including all qualification fees and accommodation.
Training delivery.In this programme, all aspects of heavy vehicle technology are embedded in this dedicated programme and involves a mix of academic learning and on-the-job training.
Practical learning in the workplace, shadowing your mentor and carrying out the work while being supervised.
Online studies, completing workbooks and job cards, attending online sessions and virtual classes with your Development Coach, all done during your working day.
Attending block release to the Daimler/Remit Training Academy in Coventry, CV2 2TA every 2 months. All costs of your hotel food and accommodation plus all travel arrangements are covered by the Marshall Truck & Van.
Training:Training is delivered in the workplace and on block release to the Daimler Training Academy in Derby. There are a total of 16 x 1 week blocks over the 32 month programme. The costs of hotel accommodation, food and travel are met by the employer and there will be no cost to you.
You will also receive 1-2-1 support from your Development Coach to help you achieve:
IMI Heavy Vehicle Service and Maintenance Technician Level 3.
Training Outcome:Upon successful completion of the apprenticeship, you will achieve an automotive industry-recognised qualification. After this, Marshall will continue to invest in your future, by providing training and development opportunities so you can excel in your role and further your skills and experience as a fully qualified Technician.Employer Description:Marshall Group is a multi franchised dealer who started out as a small garage in 1909 and are now the UK’s 6th largest motor retail group. They operate 141 franchised stores and represent 23 bike, car, van and truck manufacturers. Part of the group is Marshall Truck & Van who have 5 state-of-the-art Mercedes-Benz Truck & Van depots in Andover, Croydon, Fareham, Portsmouth and Southampton. All their technicians are trained to manufacturer standards so they can diagnose, service and repair your Mercedes-Benz commercial vehicle.Working Hours :40 hours, 8am - 4:30pm, Monday - Friday. Shifts available for 18+.Skills: Attention to detail,Mechanically minded,Passion for mechanics....Read more...
Test Engineer - Power Electronics - Aargau, SwitzerlandMandatory Skillset: PCB, Testing, Electronics
Our Client:Is a pioneering family-owned Swiss company specialising in power electronics that designs, manufactures, and supplies high-power RF amplifiers and transmitters for various industries, including broadcasting, telecommunications, military and defence, and scientific research.
Job Summary:We are seeking a skilled Test Engineer to join our client's team, who is responsible for developing test requirements, creating test instructions, and testing PCBs, assemblies, and systems. The ideal candidate will have a strong background in electronics and measurement technology, with practical experience in handling measuring equipment and a good understanding of radio frequency and power engineering.
Main Responsabilities:
Development of test requirements and new test methods in collaboration with the development department
Creation of test instructions and test reports
Testing, repairing (requires e.g. soldering skills) and commissioning of PCB’s, assemblies and systems as well as participation in tests in the test field
Checking production orders and goods receipt material according to quality characteristics
Perform factory inspections with customers
Management of measuring equipment storage
Construction of test facilities for the rationalization of test procedures
Required Competencies:
Completed technical training in the direction of electronics/measurement technology, technician school, an advantage
Practical experience in handling measuring equipment
Knowledge of radio frequency and power engineering is an advantage
Excellent knowledge of German and English
Positive attitude to work
Reliable team player with a pronounced quality awareness
Enjoy working independently
Benefits:
Competitive salary and benefits package – Up to CHF 110k
Opportunity to work on exciting and challenging projects
Collaborative and dynamic work environment
Professional development and training opportunities
Comprehensive benefits package, including health insurance, retirement plan, and more
Flexible working hours and remote work options
30 Days Annual Leave
Location: Aargau, Baden, SwitzerlandSalary: CHF 80-110k + Bonus Benefits
Tech Stack: PCB, Testing & Electronics
Applicants for the Test Engineer position must be based in Switzerland
NOIRSWITZERLANDRECNOIREUROPERECNOIREURNET
NC/TC/TESARG80110....Read more...
NPD Technologist Bristol £28-35,000 DOE + Excellent BenefitsMy Client is a highly innovative manufacturer of products supplied to FMCG environments including Food and Drink. They are currently seeking an NPD Technician who will join their team in a permanent role. Main Responsibilities of the NPD Technologist: ·Support the Sales and marketing team through provision of product application solutions and samples in a timely manner in line with company opportunities and briefs ·Directly engage with prospects and customers promoting innovation days at and off-site customer visits ·Continuous improvement throughout the technical applications function ·Be involved in the implementation of product safety and legality ·Co-ordinate with Sales Team and Customers to achieve new business opportunities ·Enter formulations and applications data onto computer systems in line with the company's development process ·Ensure compliance of legislation regarding additives and flavourings and that they are legal and safe to use ·Oversee customer samples to ensure most appropriate samples are sent and are fit for purpose ·Ensure that internal and external customer expectations are always met ·Ensure departments KPI's are met NPD Technologist / Development Technologist Experience / Qualifications Required: ·Proven experience in product development, focusing on innovation, recipe development and product stability (shelf life, texture, flavour enhancements). ·Strong passion for the food industry, demonstrated in both personal or professional settings. ·Excellent understanding of market trends and product positioning. ·Self-motivated and able to drive projects independently. NPD Technologist Salary and Benefits A salary of up to £35,000 DOE ·11% Pension ·28 days holiday (inc Bank Holidays) + 3 days holiday over Christmas when the site shuts down ·Private Health Insurance ·Death in Service scheme ·Working for a company that are very supportive to their workforce and who reward loyalty This role is commutable from Bristol, Bath, Keynsham, Clutton, Pensford and surrounding areasThis role would suit a candidate seeking a role as an NPD technologist, New Product Technologist, Development Technologist, R&D Technologist, Applications Technologist ....Read more...
JOB DESCRIPTION
WE WILL TRAIN YOU! NOW HIRING IN MULTIPLE LOCATIONS!
The Commercial Façade Field Technician actively performs and enforces Company safety policy and program to minimize accidents affecting employees, the public, and property. They will be responsible for attending safety meetings, complying with governmental regulations, reporting, and investigating accidents, and planning site-specific job safety procedures including:
$21-38/hour (not including prevailing wage)
Benefits, upon satisfaction of applicable eligibility requirements, include but are not limited to:
401K with company match Company Pension Plan Health Insurance Paid time-off Mileage reimbursement Continuing education
Position Duties & Responsibilities:
Attend and understand daily onsite safety brief prior to the start of the WTI project. Inspect and ensure safety of surroundings, equipment and tools and identify and discuss any safety concerns. Execution of project tasks with knowledge of expected production rates, ensuring tools and materials are used safely and efficiently to complete the assigned project. Complete the project per the scope or work, design and specification of contract & engineering documents as directed by foreman. Responsible to aid foreman in tracking and monitoring project inventory. Maintains highest quality on-site customer relations in projecting positive image. Has knowledge/understanding and performs work in compliance with all governmental rules and regulations affecting work sites and employees, i.e. OSHA, DOT, EEO/Affirmative Action, EPA, etc. Provides management with earliest possible notification of real and potential job problems. Accepts responsibility for the care, custody, and use of company equipment, material, tools, and other assets as assigned by the WTI Commercial Foreman. Understands and executes proper material and equipment usage, maintenance, and storage. Perform any other duty and/or project as required or assigned by the WTI Foreman and/or Commercial Business Manager. Maintains ethical business conduct.
Job Requirements:
Masons & Tuckpointers Concrete Restorations, Caulking Waterproofing Parking Garage Restoration Cold Applied Waterproofing Reliable form of transportation Acceptable background check per company standards Ability to pass a pre-employment drug screen and physical The hourly rate for applicants in this position generally ranges between $21 and $38. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
This is an excellent opportunity to work as part of a highly skilled team that is committed to quality. You will train to become a qualified Vehicle Damage Panel Technician; the successful candidate can expect a high-quality training package with excellent career prospects. You will work independently and as part of a team following a defined process, using the skills to correctly identify the different body panel types and have the ability to use the correct repair tools to carry out the work to the highest possible standard.
You will receive training and support throughout your qualification the successful candidate will learn to remove, repair and replace vehicle body panels and components of the vehicle safely and efficiently, using a variety of body repair panel tools, equipment and devices. Duties to include:
Assessing a vehicle to establish the extent of damage.
Based on the initial assessment, deciding whether to repair or replace bodywork
Removing damaged panels
Refitting new/repaired panels
Repairing damaged bodywork using traditional dolly and hammer or more modern techniques
Repairing small dents, holes or corroded areas using a compound filler
A certain amount of administration and customer interaction is also required:
Keeping a record of work carried out and time taken
Liaising with the customer or insurance company
Providing quotations and estimations
Training:The apprenticeship training is delivered via weekly block releases at S&B throughout a year, learning will also take place in the workplace and a S&B Development Coach and Workplace Mentor are allocated to support and monitor your progress to help you reach your goals and manage your workload. Your employer will pay you when you are attending weekly training blocks at S&B.Training Outcome:As a company we are committed to providing development and training opportunities to our employees.
This apprenticeship is the grounding for your future development and there are lots of opportunities to develop your career within our company.Employer Description:At AJR Auto Body Repairs we specialise in high quality body repairs and paint services. We have built up a reputation among both private and commercial customers for the highest quality output.
Based close to the West Wiltshire Trading Estate in Westbury we offer a range of services including:
Body Repairs
Resprays
Stone, Chip and Dent Removal
Alloy Wheel Refurbishment - *NEW We can now refurbish Diamond Cut alloys.
Panel Replacement
Smart Repairs
Paintless Dent RemovalWorking Hours :Monday to Friday, 08:00 - 17:00.
1 hour lunch break.Skills: Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
In addition, the successful candidate will be expected to:
Be the voice of the customer
Answer incoming calls and resolve or escalate the clients queries
Respond to Live chat, resolving or escalating the clients queries
Responding to emails, resolving or escalating the clients queries
Be the advocate for the client, ensure all of their tickets are answered to a satisfactory level every time
Ensure their tickets escalated are resolved in a timely manner
Gather feedback from the customers, study other customer success programs and analyse customer data to identify the best practices
Know the company’s products inside and out
Educate customers on the flexibility and capabilities of the software so customers are encouraged to continue using the services
Training:Digital Support Technician Level 3 Apprenticeship Standard:
The successful candidate will undertake an eighteen-month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. These block weeks will take place virtually in on line classrooms.
You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body.
This is a Level 3 qualification.
Knowledge modules will include:
Digital Technologies
Data Management and Information Systems
Security
Applications Technicians (or) Service Technicians
Training Outcome:Opportunity to progress further within an established tech company.Employer Description:We are a bunch of techy payment experts keen on making the lives of letting agents, landlords and tenants easier at every step of the rent collection process. As such, we develop digital software and provide all the necessary support that goes with that.
Our senior management team have a wealth of experience within the financial, banking and payments environment including card payments (Acquiring and Issuing) and Payment Service Provider sectors.
Our digital team has built platforms that now process over a billion pounds a year, for large corporations in the Insurance, Housing Associations and Utility space. We now want to share our experience and expertise in this heavily regulated environment, to the lettings market. To free up Letting Agents time and make everyone's life a lot more efficient, easier and simpler. Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Number skills....Read more...
This is an excellent opportunity to work as part of a highly skilled team that is committed to quality. You will train to become a qualified Vehicle Damage Panel Technician; the successful candidate can expect a high-quality training package with excellent career prospects.
You will work independently and as part of a team following a defined process, using the skills to correctly identify the different body panel types and have the ability to use the correct repair tools to carry out the work to the highest possible standard.
You will receive training and support throughout your qualification the successful candidate will learn to remove, repair and replace vehicle body panels and components of the vehicle safely and efficiently, using a variety of body repair panel tools, equipment and devices.
Duties to include:
Assessing a vehicle to establish the extent of damage
Based on the initial assessment, deciding whether to repair or replace bodywork
Removing damaged panels
Refitting new/repaired panels
Repairing damaged bodywork using traditional dolly and hammer or more modern techniques
Repairing small dents, holes or corroded areas using a compound filler
A certain amount of administration and customer interaction isalso required:
Keeping a record of work carried out and time taken
Liaising with the customer or insurance company
Providing quotations and estimations
Training:
The apprenticeship training is delivered via weekly block releases at S&B throughout a year, learning will also take place in the workplace and a S&B Development Coach and Workplace Mentor are allocated to support and monitor your progress to help you reach your goals and manage your workload
Your employer will pay you when you are attending weekly training blocks at S&B
Training Outcome:
As a company we are committed to providing development and training opportunities to our employees
This apprenticeship is the grounding for your future development and there are lots of opportunities to develop your career within our company
Employer Description:Ensignbus has been in business for 50 years and during those years we've sold over 20,000 buses to nearly 100 countries, undertaken around 25,000 MOT tests, converted over 1,000 buses to open top, undertaken over 5,000 single door conversions, operated on three continents and carried tens of millions of passengers on local service and sightseeing buses.
We are an award winning business with 50 years experience in Bus Sales, Service Work, Sightseeing Tours, Bus Conversions and Restorations. Ensignbus was formed in 1972, since which time it has been involved in many aspects of the bus industry. In the early days a number of small contracts were operated for people such as the Port of London Authority and Lesney the toy manufactures. These small operations however became secondary to the role which Ensign has today made its own, that of buying and selling high quality used buses and coaches.Working Hours :Monday - Friday, 07:30 - 15:30
30 minute lunch break.Skills: Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
Aerodynamics Engineer (Testing)Catfoss Recruitment Ltd are currently in partnership with a globally respected R&D company that is looking to recruit an Aerodynamics Engineer to their expanding team.We are seeking to recruit a talented and passionate Aerodynamics Engineer into our Aerodynamics Department. Reporting to a Team Leader within Aerodynamics, the successful candidate will be expected to support a wide variety of commercial and research projects from inception to completion through all the stages of preparation, wind tunnel testing, aerodynamic analysis and reporting. This position will be focussed on supporting our experimental testing and any experience of commercial wind tunnel applications and advanced measurement techniques would be highly regarded.The successful candidate would be working alongside a multi-disciplinary team of highly skilled engineers to provide our customers with high quality aerodynamic data from a variety of equipment and techniques used across the company’s facilities such as the Wind Tunnel and High-Performance Computing cluster, among others.Typical hours: Full-time, 40-hour per week (shift work may be required)Salary range: £30,000 to £35,000 (depending on experience)Aerodynamics Engineer - This is a varied and demanding role and it involves a number of duties and responsibilities:• Provide technical leadership and support to the Project Team• Deliver projects to the satisfaction of the customer to the required quality standards within time and cost constraints• Deal with client requests as appropriate, participate in the preparation of technical bids and oversee aerodynamic, mechanical, computing and programme requirements for wind tunnel and other tests• Take responsibility for data quality and timely provision of results and/or reports to a global client base.• Conduct analysis and interpretation of aerodynamic datasets.• Support to other experimental and numerical tasks relevant to the business.• Produce written technical reports to accompany analysis and development activities• Be proactive in the on-going development of innovative processes and capability of company testing facilities.Aerodynamics Engineer - What we are looking for in you:• Degree level qualification, or have equivalent experience in an aerospace, engineering or science and technology related discipline• Relevant industrial or academic work experience is desirable• Experience of wind tunnel testing• Demonstrable knowledge of Aerodynamics from a relevant field• Ability and experience of working in a multi-disciplinary team.• Excellent communication and networking skills.• Willingness to engage with both internal and external parties• Ability to see projects through to completion• Exhibit confidence to question the status quo and to strive for improvement.Our benefits:This is an exciting permanent opportunity for the right person to be part of a successful and highly skilled engineering company. In return, we offer a range of benefits including: a competitive salary and pension scheme; freeparking; share incentive plan; employee assistance programme; private health insurance and 26 days’ annual leave plus Bank Holidays (increasing with length of service after 5 years’ service).The successful candidate must satisfy security clearance requirements – including the last 5 years continual UK residency and British Citizenship (no dual nationals)Aerodynamics Engineer previous suitable job titles: Aerodynamics Technician, Aero Engineer, Aeronautical Engineer, Aerodynamicist, Aerospace Engineer, CFD Engineer, Graduate Aerodynamics EngineerPlease apply ASAPDue to current high volumes of applications to our advertised jobs, we are unable to respond to every application. All successful candidates will be contacted as soon as possible.....Read more...
About the Company:
Our client is a leading eCommerce software provider based in Leicester (20 minute walk from train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps.
About the Role:
As a Junior Customer Support Executive Apprentice, you will join a dynamic and supportive team, being the first line of support when a customer has a question.
Your key responsibilities will include:
Efficiently responding to inquiries via live chat
Taking full ownership of customer inquiries from the initial chat to diagnosing problems and providing updates throughout the process
Escalating complex issues to senior team members (product specialists) and developers by logging support tickets
Creating accurate instant set-ups via live chat, sharing articles and creating snippets
Enhancing our support centres by identifying when articles need updating and reporting back to your lead
What We’re Looking For:
GCSE Grade C/4 or above in maths & English (or equivalent)
Please note: an IT related qualification higher than Level 2 (Level 3 or 4, degree, masters etc) will make you ineligible for the apprenticeship, as you will be overqualified
We want to hear from you if you’ll bring:
Effective Communication: You're skilled at expressing yourself clearly, both in writing and speaking, across various platforms.
Multitasking Ability: You can handle multiple tasks efficiently, ensuring all are completed successfully
Logical and Quick Thinking: You approach problems with clear reasoning and can think on your feet to find solutions
Customer Experience Passion: You're enthusiastic about enhancing the experience for our customers, always aiming to exceed their expectations
Self-Motivation and Team Spirit: You're eager to learn, driven to achieve your best, and thrive when collaborating with others
Why Join Us?
Customers at the heart: We make our customers the stars of our show and help them thrive. When they grow, so do we. We obsess over their needs so we can dream big on their behalf
Purposeful progress: We harness our ingenuity to keep leveling up and growing stronger. We take initiative, think boldly, and don’t settle for the status quo. Every risk teaches us something new
Endless innovation: We take action, refine our work, and drive meaningful growth for each other and our customers. Humble in our pursuit, we continuously seek to improve
Always open: With transparency we simplify the complex, collaborate globally and empower everyone
We believe openness in our communication with customers, partners, and team members is essential for building strong relationships
Private Medical Insurance
Training:Training & Development:
You will complete a Level 3 Digital Support Technician Apprenticeship, covering:
Operate digital information systems
Digital architecture (physical storage vs cloud, the role of operating systems and servers)
Maintaining end-user systems (software, hardware and operating systems)
Information security principals
System security
Account management (optional)
Managing & analysing data
Digital marketing
This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful career in IT.Training Outcome:
This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful career in IT
Employer Description:Our client is a leading eCommerce software provider based in Leicester (20 minute walk from train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps.Working Hours :Monday - Friday, a variation of standard office hours.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience....Read more...
