Sales & Customer Service Advisor£26,000 pa basic salaryOffice based (B76 area)An exciting opportunity for a Sales & Customer Service Executive to provide excellent customer service and sales support.About usCentre Tank Services is an established market leading fuel handling equipment supplier. We are currently seeking a highly motivated and results-driven Sales & Customer Service Advisor to join our dynamic sales team for an Established Oil and Fuel Equipment Distribution Company who are leaders in their market.The successful candidate will be responsible for managing customer relationships, providing quotations, identifying sales opportunities, and following up on leads. This position requires a professional individual with excellent communication skills and a commitment to achieving sales targets.Duties & responsibilities
Managing customer relationships and enquiries.Providing accurate quotations for core brands.Delivering excellent customer service.Identifying key opportunities for growth.Following up on leads and quotes within agreed SLA.Utilising CRM systems and databases to record all opportunities.Achieving KPIs set by the company.
Skills & experience
Proven experience in a sales or customer service role.B2B sales experience would be advantageous.Excellent written and verbal communication skills.Strong attention to detail and a high level of accuracy.Proficiency in CRM systems and Microsoft Office applications.Ability to manage multiple tasks effectively and meet deadlines.A professional, customer-focused approach with a commitment to service excellence.
What’s on offer
£26,000 pa basic salaryCompany bonus schemeCompany pension schemeHealth cash planLife insuranceLong service annual leave schemeOn site car parkingExtensive training and developmentSupportive, collaborative team culture
If you have a positive attitude, strong customer focus, and a desire to make a difference in a growing business, this could be your perfect fit. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Technical Sales Advisor - Heating ProductsSalary £25,000 to £34,000 basic + benefits (depending on experience)Home Based – must live in Yorkshire (for occasional meetings and training)Monday to Friday, between the hours of 9:00am to 5:30pmAbout the CompanyOur client is a small, friendly, home-based team with global ambition, based in Huddersfield. They are recognised as a market-leading supplier of saunas, steam rooms, and a wide range of wellness and heating-related products for both domestic and commercial use.Following a period of strong growth, their aim is to become a leading online supplier within the health, wellness and leisure sector.The RoleThis role would suit someone with a background in heating, plumbing, renewables or technical product sales support (for example a heating engineer, or someone who has supported customers with technical products).This is a product-focused role, supporting customers purchasing physical heating and wellness products – not IT or software support.You will be advising customers on product suitability, specifications and basic setup, as well as supporting the sales process from enquiry through to order completion.Key Responsibilities
Managing incoming customer enquiries via phone and emailAdvising customers on product suitability, specifications and basic setupPromoting and selling the company’s range of heating and wellness productsIdentifying the right products for customer needs and upselling where appropriateProcessing customer orders accuratelyMaintaining CRM systems and managing sales pipelinesSupporting general sales administrationAssisting with improving and optimising product ranges onlineAdding and maintaining products on the website (Magento), including descriptions, images and pricingLiaising with warehouses and shipping providers to manage deliveries, including international shipmentsChecking supplier invoices and identifying discrepanciesManaging stock levels and placing orders with manufacturersMonitoring competitor pricing and market trendsSupporting website content including blogs and product information
About You
Experience in a technical sales support, internal sales or product advisory roleBackground in heating, plumbing, renewables or similar technical products (preferred)Experience supporting customers purchasing physical products rather than servicesConfident advising on product specifications and suitabilityStrong customer service and communication skillsOrganised, proactive and able to work independentlyComfortable working in a home-based environmentHigh attention to detail and strong administrative skillsGood level of numeracy and written EnglishConfident using Microsoft Outlook and ExcelExperience with CRM/ERP systemsExperience managing website content (Magento or similar platforms desirable)
Additional Requirements
Dedicated home office space with reliable broadband and minimal background noisePrevious experience working from home is advantageousA stable work history, with the majority of roles lasting 2+ years
Screening QuestionsPlease ensure your CV demonstrates:
Longevity in previous roles (typically 2+ years)Experience working from homeUse of CRM systems and managing sales pipelinesExperience adding products to websites and managing product listingsUnderstanding of pricing and marginsExperience optimising product ranges onlineExposure to online marketplaces (e.g. eBay, Amazon, Linnworks)Proficiency in Microsoft Outlook and Excel
Additional InformationDue to the financial nature of the role, references and background checks will be required in line with GDPR and insurance requirements.This role has previously been advertised. Please do not reapply if you have already been considered. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
