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AI Practitioner Apprentice
As a Junior AI Consultant Apprentice at EXL, you will support the design, architecture, and implementation of agentic AI solutions and AI-enabled enterprise. You will work alongside senior AI architects and consultants to help shape next‑generation AI systems that combine GenAI, agentic automation, data intelligence, and enterprise application integration. This role is designed for individuals who want to become AI architects or AI consultants, not data engineers. Key Responsibilities AI-enabled systems & agentic AI support You will: Support design and prototyping of agentic AI applications embedded into client workflows Assist in building tool-enabled AI agents, orchestrating APIs, knowledge sources, and enterprise systems Participate in evaluating AI system behaviour (accuracy, drift, reliability, safety) Help configure enterprise AI applications using EXL’s toolkits and accelerators AI systems architecture & workflow integration You will support senior architects to: Map current client processes and identify opportunities for embedded AI Design end-to-end AI architectures including memory models, orchestration layers, vector stores, and workflow integration patterns Assist in documenting solution architectures, data flows, and integration designs Help prepare architectural artefacts for client presentations (diagrams, solution blueprints, implementation plans) Industry-focused AI consulting You will work on AI use cases across: Insurance – underwriting support, claims automation, broker-assist, fraud Banking – KYC/AML workflow AI, credit operations, customer servicing Energy & Utilities – field operations, network planning, customer queries Retail – demand forecasting, merchandising, customer support workflows Your contribution will focus on translating industry problems into AI-enabled solutions Sales enablement & pre-sales support You will: Support proposal creation, case studies, POVs, AI maturity assessments Help prepare demos for client meetings, including AI agent workflows Assist senior team members in producing slide decks & architectural narratives Contribute to benchmarking, competitive analysis, and value case modelling Responsible AI & Governance You will: Apply principles of safe AI, EU AI Act and FCA-aligned controls Support testing and evaluation frameworks (TEVV) including: - Accuracy, precision/recall - Groundedness - Consistency - Safety checks Help maintain audit trails, evaluation logs, and architecture documentation Essential Knowledge You must have foundational knowledge or experience in: Understanding of AI concepts: LLMs, RAG, agentic workflows, vector databases Basics of enterprise workflows and integration patterns Fundamentals of cloud platforms (Azure, AWS, GCP) and modern application architectures Familiarity with Python or TypeScript for prototyping Basic understanding of data models and APIs Essential Skills Strong analytical and problem-structuring ability Ability to break down business processes and map AI opportunities Clear communicator capable of producing client-ready materials Interest in architecture (logical diagrams, solution blueprints, systems thinking) Ability to collaborate across business, IT, and data teams Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studyingArtificial intelligence (AI) and Automation Practitioner standard Level 4 You will also receive full training and support from the Leep Talent Apprenticeship team to increase your skills. Your training will include gaining a Level 4 Artificial intelligence (AI) and Automation Practitioner qualification. Learners can gain these optional exams at the end of the programme: AWS Certified AI Practitioner Microsoft AI-900 Azure AI Fundamentals Microsoft PL-900 Fundamentals Awarding Body: Accelerate People Training Outcome:Over 90% of our apprentices move on to permanent full-time employment in the tech industry. There are also opportunities to extend your training with a higher-level Apprenticeship Programme. We have already helped over 1000 people start their tech and digital careers with an apprenticeship.Employer Description:From our beginnings in business process services to becoming a global leader in data and AI, EXL brings 25+ years of proven expertise helping enterprises transform and redefining what's possible for our clients. We partner with leading companies in insurance, healthcare, banking and capital markets, retail, media and communications, and energy and infrastructure to reimagine business models, deliver measurable outcomes, and accelerate innovation. While nearly 70% of enterprise AI initiatives fail, EXL consistently delivers a 90% success rate by integrating deep industry knowledge, robust data and analytics capabilities, and cutting-edge AI implementation in client workflows—turning complexity into value at scale. At EXL, innovation isn't just a buzzword—it's how we solve complex challenges and create lasting value. By integrating cutting-edge technologies like machine learning, AI, and cloud computing, we enable our clients to stay ahead of the curve. Whether it's revolutionizing customer experiences, streamlining back-office operations, or uncovering new revenue streams, innovation fuels everything we do.Working Hours :Monday - Friday (9:00am - 5:30pm). Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Interest in AI,Motivated,Can do attitude,Interest in architecture,Tech Savvy ....Read more...
Continuous Improvement Process Engineer
JOB DESCRIPTION Role Profile Continuous Improvement / Process Engineer Reports to: VP of OperationsLocation: Elgin, ILDepartment: Operations Role Purpose The CI/Process Engineer for the Mantrose Group is responsible for driving productivity, yield loss reduction, and conversion cost improvements across both dry and liquid food ingredient manufacturing operations. This role provides engineering and project leadership for process optimization, systems development, and Lean implementation, while building organizational bench strength and fostering a culture of continuous improvement. The CI/Process Engineer works closely with Production, Maintenance, Quality, Supply Chain, Commercial, and R&D teams to identify opportunities, execute projects, and implement sustainable solutions. The CI/Process Engineer will also partner closely with R&D and Quality to support product scale-up, new product introductions, and ensure process capability aligns with quality standards. Key Responsibilities Identify and lead projects focused on improving OEE (Overall Equipment Effectiveness), labor productivity, material yields, and energy/utilities efficiency. Analyze production processes to reduce waste, downtime, yield loss, and rework across all manufacturing areas. Partner with Production Managers and Supervisors to establish daily performance metrics (SQDCP boards) and action plans. Lead initiatives to reduce conversion costs, including direct and indirect labor, utilities, and materials consumption. Work with the Supply Chain and Scheduling teams on MOQ optimization, changeover efficiency, and inventory reduction strategies. Support insourcing projects by evaluating process capability, capacity, and cost models. Develop and implement standardized work, visual management tools, and process controls. Support effective utilization of D365 ERP for scheduling, material management, and production reporting. Lead problem-solving and root cause analysis using data-driven approaches (5-Why, Fishbone, Pareto). Act as site Lean leader, facilitating Kaizen events, SMED workshops, 5S programs, and standard work development. Train and coach operations personnel on Lean tools and continuous improvement methodology. Manage CI and capital projects from concept through execution, ensuring timeline, budget, and deliverables are met. Foster a culture of accountability, teamwork, and continuous improvement at all levels of the organization. Act as a change agent, working cross-functionally to challenge status quo thinking and drive adoption of best practices. Mentor operations team members on problem-solving, data analysis, and process improvement. Collaborate with R&D on product scale-up, process validation, and new product introduction initiatives. Partner with Quality to ensure process controls are effective in meeting product specifications and compliance requirements. Support continuous improvement efforts related to food safety, quality systems, and regulatory compliance. Qualifications & Experience Bachelor's degree in Industrial Engineering, Chemical Engineering, Mechanical Engineering, Food Science, or related field. 3+ years of experience in process engineering, CI, or operations improvement within a manufacturing environment (food ingredients preferred). Strong understanding of Lean Manufacturing, Six Sigma, and project management principles (Green Belt preferred). Experience in both dry processing (blending, bagging) and liquid processing (mixing, heating, cooling, milling) is a plus. Proficient in data analysis tools (Excel, Power BI, Minitab, etc.) and ERP systems (D365 experience preferred). Excellent communication, facilitation, and leadership skills. Key Competencies Problem-Solving & Analytical Thinking Results Orientation & Bias for Action Teamwork & Cross-Functional Collaboration Leadership & Coaching Ability Adaptability & Flexibility Project Management & Prioritization Communication & Influence Success Measures (Examples) % Improvement in OEE and labor productivity Reduction in yield loss and conversion cost per pound/unit Number of successful Lean events and completed improvement projects Standard work adherence and adoption of visual management systems Contribution to insourcing projects and new product/process introductions Pay from $80,000.00 + DOE From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability, and business travel insurance, flexible spending accounts, EAP, stock purchases, and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Mantrose Group offers paid holidays and two floating holidays per year. You are also eligible to earn three weeks of vacation on an annualized basis.Apply for this ad Online! ....Read more...
Service Regional Business Manager - Commercial Roofing
JOB DESCRIPTION Tremco CPG, Inc. and WTI are currently looking for a Service Regional Business Manager in our Northeast region. The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs. Essential Duties And Responsibilities Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership. Experience 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Other Skills And Abilities Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. The salary range for applicants in this position generally ranges between $147,000 and $185,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Service Regional Business Manager - Commercial Roofing
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: Tremco CPG, Inc. and WTI are currently looking for a Service Regional Business Manager in our Northeast region. The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs. Essential Duties And Responsibilities Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership. Experience 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Other Skills And Abilities Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. The salary range for applicants in this position generally ranges between $147,000 and $185,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Service Regional Business Manager - Commercial Roofing
JOB DESCRIPTION Tremco CPG, Inc. and WTI are currently looking for a Service Regional Business Manager in our Northeast region. The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs. Essential Duties And Responsibilities Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership. Experience 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Other Skills And Abilities Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. The salary range for applicants in this position generally ranges between $147,000 and $185,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Service Regional Business Manager - Commercial Roofing
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: Tremco CPG, Inc. and WTI are currently looking for a Service Regional Business Manager in our Northeast region. The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs. Essential Duties And Responsibilities Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership. Experience 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Other Skills And Abilities Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. The salary range for applicants in this position generally ranges between $147,000 and $185,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Service Regional Business Manager - Commercial Roofing
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: Tremco CPG, Inc. and WTI are currently looking for a Service Regional Business Manager in our Northeast region. The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs. Essential Duties And Responsibilities Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership. Experience 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Other Skills And Abilities Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. The salary range for applicants in this position generally ranges between $147,000 and $185,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Regional Business Manager - Commercial Roofing
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership. EXPERIENCE: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership. EXPERIENCE: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI.The salary range for applicants in this position generally ranges between $147,000 and $185,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...