Build a high-performing sales team for a mission-driven insurer serving the global diasporaJoin a sales team that cares about doing right by customers, not just hitting numbers. We move fast, test things, and give you ownership to build a training program that directly impacts revenue and customer outcomes. If you like seeing people improve because of what you teach, you’ll love this role.Diaspora Insurance provides bespoke insurance solutions to African diaspora (expatriate) communities across the UK, EU, and beyond. We’re growing fast and need a Training Officer to own onboarding and ongoing training for our sales team.UK-Birmingham. Occasional travel to EU & other operating countries About the role As a Training Officer, you’ll be responsible for getting new sales hires up to speed fast and keeping the whole team sharp on product, sales process, objection handling, and compliance basics. You’ll work closely with the Head of Sales to turn sales data and feedback into practical training that improves close rates and customer conversations.This is a hands-on role. You’ll design, deliver, and iterate training materials, run live sessions, and coach reps 1:1.What you’ll do
Own onboarding for all new sales hires: product knowledge, sales process, CRM, call etiquette, compliance basics.Training of lead generators, introducers, super introducers, brand ambassadors and influencers on the product and businessDesign and deliver ongoing training on objection handling, upselling, and customer empathy for diaspora audiences.Create playbooks, call scripts, and bite-size training content reps can use.Run role-play sessions, call shadowing, and 1:1 coaching to improve performance.Work with sales leadership to identify skill gaps from call recordings, QA scores, and sales data.Keep training materials updated as products and processes change.Track training impact on ramp time, conversion rates, and quality metrics
What you’ll bring
3+ years in sales training, sales enablement, or sales management — insurance/financial services preferred.Experience delivering both live and virtual training to sales teams.Strong understanding of consultative selling and objection handling.Comfortable creating simple, clear training materials — slides, scripts, one-pagers.Data-driven: you use metrics to prove what’s working and adjust fast.Excellent communication skills and presence to engage a team.CIPD/Train the Trainer certification is a plus, not required
Benefits
Salary: £30, 000 - £33, 000 paPension schemePaid annual leaveEmployer funeral insurance scheme
Diaspora Insurance is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees.If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please apply here. Our agent from Hiring People may be in touch and ask you to complete a short video interview. ....Read more...
Build a high-performing sales team for a mission-driven insurer serving the global diasporaJoin a sales team that cares about doing right by customers, not just hitting numbers. We move fast, test things, and give you ownership to build a training program that directly impacts revenue and customer outcomes. If you like seeing people improve because of what you teach, you’ll love this role.Diaspora Insurance provides bespoke insurance solutions to African diaspora (expatriate) communities across the UK, EU, and beyond. We’re growing fast and need a Training Officer to own onboarding and ongoing training for our sales team.UK-Birmingham. Occasional travel to EU & other operating countries About the role As a Training Officer, you’ll be responsible for getting new sales hires up to speed fast and keeping the whole team sharp on product, sales process, objection handling, and compliance basics. You’ll work closely with the Head of Sales to turn sales data and feedback into practical training that improves close rates and customer conversations.This is a hands-on role. You’ll design, deliver, and iterate training materials, run live sessions, and coach reps 1:1.What you’ll do
Own onboarding for all new sales hires: product knowledge, sales process, CRM, call etiquette, compliance basics.Training of lead generators, introducers, super introducers, brand ambassadors and influencers on the product and businessDesign and deliver ongoing training on objection handling, upselling, and customer empathy for diaspora audiences.Create playbooks, call scripts, and bite-size training content reps can use.Run role-play sessions, call shadowing, and 1:1 coaching to improve performance.Work with sales leadership to identify skill gaps from call recordings, QA scores, and sales data.Keep training materials updated as products and processes change.Track training impact on ramp time, conversion rates, and quality metrics
What you’ll bring
3+ years in sales training, sales enablement, or sales management — insurance/financial services preferred.Experience delivering both live and virtual training to sales teams.Strong understanding of consultative selling and objection handling.Comfortable creating simple, clear training materials — slides, scripts, one-pagers.Data-driven: you use metrics to prove what’s working and adjust fast.Excellent communication skills and presence to engage a team.CIPD/Train the Trainer certification is a plus, not required
Benefits
Salary: £30, 000 - £33, 000 paPension schemePaid annual leaveEmployer funeral insurance scheme
Diaspora Insurance is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees.If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please apply here. Our agent from Hiring People may be in touch and ask you to complete a short video interview. ....Read more...
An opportunity has arisen for an Accounts Assistant / Practice Administrator to join a chartered accountancy practice, providing accounting support across a wide range of clients within a collaborative and supportive training environment.As an Accounts Assistant / Practice Administrator, you will perform day-to-day accounting tasks while gaining exposure to a variety of financial processes. This role offers a minimum salary of £28,000 plus benefits.
Junior- to Mid level candidates with limited to moderate accountancy practice experience - including Accounts Assistants, Accounts Administrators, Accounts Technicians, Junior Accountants, Accounts Semi Senior, or Bookkeepers within an accountancy practice environment - will be considered.
Candidates with general administrative experience will also be considered only if they have worked in an accountancy practice.
You will be responsible for:* Processing bookkeeping and maintaining accurate client records
* Preparing VAT returns and HMRC submissions
* Assisting with annual accounts for sole traders and limited companies
* Supporting MTD compliance and agent authorisations
* Onboarding new clients and managing communications
* Filing documents and submissions with Companies House
* Uploading and approving documents via online portals
* Handling routine client queries and incoming calls
What we are looking for:* Experience in a similar role such as Accounts Assistant, Assistant Accountant, Accounts Semi-Senior, Bookkeeper, Accounts Technician, Accounting Technician, Practice Administrator, Administrative Assistant, Office Administrator, Admin Assistant, Practice Coordinator, Client Services Administrator, Client Administrator, or Business Support Administrator, or a general administrative role.
* Experience within an accountancy practice (Preferred)
* Comfortable using IT systems and cloud accounting software
What's on offer:* 25 days holiday plus bank holidays
* Company pension
* Company events
* Discounted or free food
* Life insurance
* On-site parking
* Referral programme
* Sick pay
* Private medical insurance
Please note: Candidates without accountancy practice experience may be considered if they have worked as an Accounts Assistant or in a similar role. However, general administrators without practice experience will not be considered.
This is a great opportunity for someone looking to develop their accountancy career with hands-on experience and progression potential.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Supporting the lettings team in delivering their administrative requirements
Supporting the Operations Manager with any wider office administration tasks
Answering calls and processing applicant enquiries
Drafting tenancy documentation, processing referencing, and sending out mandatory legislative documents to tenants
Assisting with walk-in customers and contractors
Training:
Level 2 Customer Service Practitioner qualification
You will receive specific on the job training from the employer in your workplace at Martin & Co
Off the job training will be delivered using weekly classroom sessions delivered at Achievement Training city centres location or you will be work based and will be given time in the working week to study towards the theory element of the programme
Training Outcome:Once you’ve completed your Customer Service Practitioner Apprenticeship, there are several progression routes available, dependant on your industry and job role:
Customer Service Specialist (Level 3)
Business Administrator (Level 3)
Team Leader (Level 3)
You can also progress into a variety of job roles, such as Customer Service Supervisor, Customer Service Manager, Customer Experience Manager and many more!Employer Description:We are an established estate and letting agent based in Plymouth. We specialise in sales, lettings and property management and take pride in delivering an exceptional service to sellers, buyers, landlords and investors alike
Moving is a busy and exciting time and we're here to make sure the experience goes as smoothly as possible by giving you all the help you need under one roof. Our company has always been at the forefront of property marketing technology, but our biggest strength is the genuinely warm, friendly and professional approach that we offer all our clients. Conveniently located on Mutley Plain, as one of the leading estate agents in Plymouth, we recognise that our customers share our passion for
property.
We're experienced and qualified letting agents in Plymouth - as members of the Association of Residential Letting Agents (ARLA) we have Client Money Protection insurance in place to ensure your money is safe. In addition, we are members of The Property Ombudsman and abide by the Trading Standards Approved Code.
We offer a wide range of properties for rent not only in Plymouth but also in the surrounding areas of Saltash, Callington, North Plymouth – Crownhill, Derriford and Woolwell, Tavistock and to the west and south in Plympton, Plymstock, Ivybridge and the South Hams.Working Hours :Monday to Friday, 9.00am - 6.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Work to deadlines....Read more...
Motor Claims Handler -Credit Hire
Salary: Competitive dependent on experience Location: Haslingden Full UK driving licence and access to your own vehicle is essential due to the office location Job Type: Full-time, PermanentWorking Hours: Monday to Friday, 8:30am – 5:30pm (office-based) Plus 1 Saturday per month, 9:00am – 12:00pmAbout Collision SolutionsCollision Solutions are a family-run Accident Management and Car Hire company, proudly operating our own fleet of vehicles from our base in Haslingden.We specialise in supporting customers involved in non-fault accidents, providing them with replacement vehicles and guiding them through what can often be a stressful and unfamiliar process. Our focus is on delivering a smooth, professional, and customer-first experience from start to finish.The OpportunityWe are looking for a confident, organised, and customer-focused Motor Claims Handler to join our growing team.This is a fast-paced and varied role where no two days are the same. One minute you may be reassuring a customer following an accident, and the next you could be liaising with insurers, solicitors, bodyshops, or other professionals to progress a claim efficiently.You will take ownership of claims from initial notification through to completion, ensuring customers receive excellent service and support throughout the process.Key Responsibilities
Process new claim notifications efficiently and accuratelyGuide customers through the claims process, providing clear advice and regular updatesManage your own caseload from start to finish, ensuring all actions are completed in a timely mannerMaintain accurate records, notes, logs, and diary entriesLiaise with bodyshops, solicitors, and third-party insurers to progress claimsMonitor claim progress and proactively resolve delays or issuesEnsure compliance with legal requirements, industry regulations, and company proceduresDeliver a professional and empathetic service during what can often be a stressful time for customers
What We’re Looking ForWe are looking for someone proactive, resilient, and confident speaking with people from all walks of life. You should be comfortable taking ownership of situations, asking questions, and guiding customers through what can often be a stressful experience.Previous experience within motor claims, insurance, credit hire, accident management, or a similar environment would be highly beneficial. However, we are also interested in candidates with strong customer handling skills who are confident managing sensitive conversations and fast-moving workloads.You will also ideally have:
Excellent communication and customer service skillsStrong organisational skills with the ability to manage multiple cases effectivelyThe ability to remain calm under pressure within a busy environmentA professional and empathetic approachGood attention to detail and administrative accuracy
Why Join Collision Solutions?Be part of a friendly and supportive family-run business where your contribution is genuinely valued. This is an excellent opportunity to develop your skills within the accident management sector while working in a varied and engaging role with real responsibility.If you are interested in this opportunity, please submit your latest CV.
INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Motor Claims Case Advisor -Credit Hire
Salary: Competitive dependent on experience Location: Haslingden Full UK driving licence and access to your own vehicle is essential due to the office location Job Type: Full-time, PermanentWorking Hours: Monday to Friday, 8:30am – 5:30pm (office-based) Plus 1 Saturday per month, 9:00am – 12:00pmAbout Collision SolutionsCollision Solutions are a family-run Accident Management and Car Hire company, proudly operating our own fleet of vehicles from our base in Haslingden.We specialise in supporting customers involved in non-fault accidents, providing them with replacement vehicles and guiding them through what can often be a stressful and unfamiliar process. Our focus is on delivering a smooth, professional, and customer-first experience from start to finish.The OpportunityWe are looking for a confident, organised, and customer-focused Motor Claims Handler to join our growing team.This is a fast-paced and varied role where no two days are the same. One minute you may be reassuring a customer following an accident, and the next you could be liaising with insurers, solicitors, bodyshops, or other professionals to progress a claim efficiently.You will take ownership of claims from initial notification through to completion, ensuring customers receive excellent service and support throughout the process.Key Responsibilities
Process new claim notifications efficiently and accuratelyGuide customers through the claims process, providing clear advice and regular updatesManage your own caseload from start to finish, ensuring all actions are completed in a timely mannerMaintain accurate records, notes, logs, and diary entriesLiaise with bodyshops, solicitors, and third-party insurers to progress claimsMonitor claim progress and proactively resolve delays or issuesEnsure compliance with legal requirements, industry regulations, and company proceduresDeliver a professional and empathetic service during what can often be a stressful time for customers
What We’re Looking ForWe are looking for someone proactive, resilient, and confident speaking with people from all walks of life. You should be comfortable taking ownership of situations, asking questions, and guiding customers through what can often be a stressful experience.Previous experience within motor claims, insurance, credit hire, accident management, or a similar environment would be highly beneficial. However, we are also interested in candidates with strong customer handling skills who are confident managing sensitive conversations and fast-moving workloads.You will also ideally have:
Excellent communication and customer service skillsStrong organisational skills with the ability to manage multiple cases effectivelyThe ability to remain calm under pressure within a busy environmentA professional and empathetic approachGood attention to detail and administrative accuracy
Why Join Collision Solutions?Be part of a friendly and supportive family-run business where your contribution is genuinely valued. This is an excellent opportunity to develop your skills within the accident management sector while working in a varied and engaging role with real responsibility.If you are interested in this opportunity, please submit your latest CV.
INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
