Bodyshop Advisor / Customer Service Advisor Role:
- Salary up to £36,000 per annum
- Permanent role
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Loudwater area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident reapir centre
If you are interested in finding out more get in contact by calling Piam Pishgoo on 01202 55291 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
Bodyshop Administrator up to £36,000 Bodyshop Loudwater
Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA....Read more...
Bodyshop Advisor / Customer Service Advisor Role:
- Salary up to £36,000 per annum
- Permanent role
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in the Maidenhead area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident repair centre
If you are interested in finding out more get in contact by calling Piam Pishgoo on 01202 55291 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
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Bodyshop Advisor / Customer Service Advisor:
- Up to £39,000 per annum
- Company Benefits
- Permanent Role
- Mon to Fri 8:30am - 5:30pm
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Wembley area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident repair centre
If you are interested in finding out more get in contact with Piam on piam@holtautomotive.co.uk / 01202 55291 or send us your CV by Clicking Apply Now!....Read more...
An opportunity has arisen for a Mortgage & Protection Advisor to join a mortgage and property services business providing tailored mortgage, protection and financial solutions.
As a Mortgage & Protection Advisor, you will be providing whole-of-market mortgage and protection advice to warm, qualified enquiries while managing clients through to completion.
This role offers a basic salary of £34,000 with an OTE £100,000+ and benefits.
You will be responsible for:
? Provide whole-of-market mortgage and protection advice, supporting clients from initial enquiry through to completion.
? Convert qualified enquiries into completed business while delivering appropriate customer outcomes.
? Build lasting client relationships to encourage repeat business and referrals.
? Work closely with estate agency and property teams to maximise business opportunities.
? Ensure all advice and processes remain fully FCA compliant throughout the advice process.
What we are looking for:
? Previously worked as a Mortgage Advisor, Mortgage Adviser, Mortgage Broker, Mortgage & Protection Adviser, Protection Adviser, Protection Advisor, Mortgage & Protection Advisor, Mortgage Consultant or in a similar role.
? CeMAP qualification.
? Good knowledge of FCA compliance requirements.
? Strong ability to convert leads and build trusted client relationships.
? Motivated, organised and client-focused
Whats on offer:
? Competitive salary
? Regular access to warm, qualified enquiries.
? Leads generated through established property and landlord services.
? Repeat business and professional referrals.
? Full administrative support.
? Whole-of-market mortgage proposition.
? Additional earning opportunities through protection, wills and referral services.
? Company pension and private medical insurance.
? Increasing holiday allowance.
? Ongoing lender training and CPD.
? Genuine opportunities for career progression within a growing property group.
If youre an....Read more...
A globally leading chemical manufacturing company located in Lincolnshire is seeking an Environmental Advisor to join their team, offering a salary of up to £65,000 per annum. The comprehensive benefits package includes a double-figure pension, EV Car Scheme, hybrid working options, private medical insurance, and 25 days of annual leave plus bank holidays including numerous other incentives.As an Environmental Advisor, you will be accountable for ensuring compliance across the site, maintaining documentation and providing specialist support to the wider SHE team. You will play a key role in monitoring, inspections, audits and risk assessments, while working closely with regulatory bodies and supporting continuous improvement.Environmental Advisor Responsibilities
Maintain documentation and ensure compliance with relevant legislation and site standards.
Conduct inspections, monitoring and risk assessments, ensuring recommendations are followed through.
Act as a key liaison with the Environment Agency and facilitate external ISO accreditation audits.
Analyse data and produce reports to support compliance and site performance.
Provide training, coaching and advice to colleagues across the site.
We are seeking an Environmental professional with a science-based qualification and experience working within an industrial environment. You will have experience with an overseeing Management Systems alongside knowledge of Permitting Regulations, UK ETS and Waste Regulations.Please apply direct for further information regarding this Environmental Advisor opportunity.....Read more...
An opportunity has arisen for a Mortgage Advisor / Mortgage Consultant to join an independent mortgage and life insurance advisory firm providing whole-of-market advice across purchases and remortgages.
As a Mortgage Advisor / Mortgage Consultant, you will provide professional mortgage advice while managing client relationships and supporting their ongoing mortgage requirements.
This is an office based, permanent role offering a basic salary of £30,000 and OTE circa £60,000 - 63;70,000 plus benefits.
This is a relationship-focused role with no cold calling or individual sales targets, centred on providing quality mortgage advice and looking after clients.
You will be responsible for:
? Developing strong, lasting relationships with clients.
? Supporting existing clients with their ongoing mortgage requirements.
? Working collaboratively within a supportive team.
? Ensuring a positive client journey from initial contact through to completion
What we are looking for:
? Previously worked as a Mortgage Advisor, Mortgage Adviser, Mortgage Consultant, Mortgage Specialist, Mortgage Broker jobs or in a similar role.
? Approx. 1 year of whole-of-market mortgage experience.
? CeMAP or an equivalent mortgage advice qualification.
? A strong customer-focused approach with the ability to build lasting relationships.
What's on offer:
? Competitive salary
? Company pension
? Free parking
? Employee mentoring programme
? Supportive and friendly working environment
? Established client base and consistent flow of business
This is an excellent opportunity for a client-focused Mortgage Advisor / Mortgage Consultant to join a company where long-term relationships come first.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text messa....Read more...
An opportunity has arisen for a Mortgage & Protection Advisor to join a mortgage and property services business providing tailored mortgage, protection and financial solutions.
As a Mortgage & Protection Advisor, you will be providing whole-of-market mortgage and protection advice to warm, qualified enquiries while managing clients through to completion.
This role offers a basic salary of £34,000 with an OTE £100,000+ and benefits.
You will be responsible for:
* Provide whole-of-market mortgage and protection advice, supporting clients from initial enquiry through to completion.
* Convert qualified enquiries into completed business while delivering appropriate customer outcomes.
* Build lasting client relationships to encourage repeat business and referrals.
* Work closely with estate agency and property teams to maximise business opportunities.
* Ensure all advice and processes remain fully FCA compliant throughout the advice process.
What we are looking for:
* Previously worked as a Mortgage Advisor, Mortgage Adviser, Mortgage Broker, Mortgage & Protection Adviser, Protection Adviser, Protection Advisor, Mortgage & Protection Advisor, Mortgage Consultant or in a similar role.
* CeMAP qualification.
* Good knowledge of FCA compliance requirements.
* Strong ability to convert leads and build trusted client relationships.
* Motivated, organised and client-focused
Whats on offer:
* Competitive salary
* Regular access to warm, qualified enquiries.
* Leads generated through established property and landlord services.
* Repeat business and professional referrals.
* Full administrative support.
* Whole-of-market mortgage proposition.
* Additional earning opportunities through protection, wills and referral services.
* Company pension and private medical insurance.
* Increasing holiday allowance.
* Ongoing lender training and CPD.
* Genuine opportunities for career progression within a growing property group.
If youre an experienced Mortgage & Protection Advisor seeking higher earnings, quality leads and strong support, this could be the ideal next step.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Tudor Employment Agency are currently recruiting for Customer Service Advisor for our client based in Stafford, ST16, on a Permanent basis.This is an excellent opportunity for an aspiring or existing customer service advisor to broaden their skillset. The client offers luxury motorhomes and allied services including maintenance, repair and bespoke installation.Our client offers a robust personal development programme including both internal and external training: You will be funded on a NVQ in Customer Service and NVQ in Business Administration, as well as role-specific training to increase your brand and product knowledge.Experience within a car sales environment or similar would be highly advantageous.The Customer Service Advisor must:
Have previous Customer Service experience Be professional in appearance and natureKeyloop or Kerridge experience would be advantageous
Duties of Customer Service Advisor:
Take ownership of the customer and their vehicle from point of sale throughout the product lifeWork under the instruction of the Service Centre Manager and Operations ManagerMeet and greet all customers upon arrivalQualify the customer to achieve accurate diagnostic informationCommunicate with allied departments including the workshopCommunicate and approve any additional work needed on vehiclesManage the logistics and parking of all vehicles on siteUpsell allied products and servicesContinually update the CRM with accurate client details and vehicle histor
Hours of work for a Customer Service Advisor:Full TimeMonday-Friday, 8AM-5PMMust work one out of three Saturdays, 9AM-1PMPay Rate for a Customer Service Advisor:Full TimeUp to £27,000 per annumChristmas bonusAdditional bonus structure dependant on salesBenefits for a Customer Service Advisor:
Exceptional facilitiesExtensive personal development programme including NVQ in Customer Service and Business AdministrationJob progression availableChristmas bonus and company paid Christmas partyFriendly and nurturing teamNiche industry sectorStaff use of company motorhome for leisureCompany provided Jacket Potato lunches each FridayHealthcare including optical and dentalLife insuranceCompetitive pension
In order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commercial@tudoremployment.co.ukApplicants can also register online by clicking the link - https://tinyurl.com/ONLINECOMTEMP1 For information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
An opportunity has arisen for a Mortgage Advisor / Mortgage Consultant to join an independent mortgage and life insurance advisory firm providing whole-of-market advice across purchases and remortgages.
As a Mortgage Advisor / Mortgage Consultant, you will provide professional mortgage advice while managing client relationships and supporting their ongoing mortgage requirements.
This is an office based, permanent role offering a basic salary of £30,000 and OTE circa £60,000 - 63;70,000 plus benefits.
This is a relationship-focused role with no cold calling or individual sales targets, centred on providing quality mortgage advice and looking after clients.
You will be responsible for:
* Developing strong, lasting relationships with clients.
* Supporting existing clients with their ongoing mortgage requirements.
* Working collaboratively within a supportive team.
* Ensuring a positive client journey from initial contact through to completion
What we are looking for:
* Previously worked as a Mortgage Advisor, Mortgage Adviser, Mortgage Consultant, Mortgage Specialist, Mortgage Broker jobs or in a similar role.
* Approx. 1 year of whole-of-market mortgage experience.
* CeMAP or an equivalent mortgage advice qualification.
* A strong customer-focused approach with the ability to build lasting relationships.
What's on offer:
* Competitive salary
* Company pension
* Free parking
* Employee mentoring programme
* Supportive and friendly working environment
* Established client base and consistent flow of business
This is an excellent opportunity for a client-focused Mortgage Advisor / Mortgage Consultant to join a company where long-term relationships come first.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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An opportunity has arisen for a Mortgage Advisor to join a mortgage and property services business providing tailored mortgage, protection and financial solutions.
As a Mortgage Advisor, you will be providing whole-of-market mortgage and protection advice to warm, qualified enquiries while managing clients through to completion.
This role offers a basic salary of £32,000, with potential for an increase after successfully completing probation, and an OTE of £100,000+.
Whole-of-market experience preferred, but candidates from other mortgage backgrounds will also be considered.
You will be responsible for:
* Provide whole-of-market mortgage and protection advice, supporting clients from initial enquiry through to completion.
* Convert qualified enquiries into completed business while delivering appropriate customer outcomes.
* Build lasting client relationships to encourage repeat business and referrals.
* Work closely with estate agency and property teams to maximise business opportunities.
* Ensure all advice and processes remain fully FCA compliant throughout the advice process.
What we are looking for:
* Previously worked as a Mortgage Advisor, Mortgage Adviser, Mortgage Broker, Mortgage & Protection Adviser, Protection Adviser, Protection Advisor, Mortgage & Protection Advisor, Mortgage Consultant or in a similar role.
* CeMAP qualification.
* Good knowledge of FCA compliance requirements.
* Strong ability to convert leads and build trusted client relationships.
* Motivated, organised and client-focused
Commission structure:
* No commission on the first £3,250 of banked business each month
* 15% commission on banked business above £3,250, up to £100,000
* 20% commission on banked business above £100,000
* Option to refer protection business to the protection team, earning 10% referral commission
Whats on offer:
* Competitive salary
* Regular access to warm, qualified enquiries.
* Leads generated through established property and landlord services.
* Repeat business and professional referrals.
* Full administrative support.
* Whole-of-market mortgage proposition.
* Additional earning opportunities through protection, wills and referral services.
* Company pension and private medical insurance.
* Increasing holiday allowance.
* Ongoing lender training and CPD
If youre an experienced Mortgage Advisor seeking higher earnings, quality leads and strong support, this could be the ideal next step.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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£35,000 - £45,000 basic + Uncapped Commission | £100,000+ Earning Potential | Monday-Friday | No Weekends | All leads are provided | No cold calling required | Competitive Benefits
An opportunity has arisen for a Mortgage Advisor / Mortgage Broker to join a specialist mortgage brokerage, providing tailored mortgage solutions for clients with a range of lending requirements, including complex and specialist cases.
As a Mortgage Advisor / Mortgage Broker, you will work alongside senior brokers, developing your expertise in assessing client requirements, reviewing affordability and supporting mortgage applications through to completion.
Please note: Candidates with strong technical mortgage advice experience will also be considered if they do not have previous experience handling adverse or complex mortgage cases. However, candidates whose experience is limited to standard estate agency mortgage advice will not meet the requirements of this role.
You will be responsible for:
* Assessing mortgage applications involving complex or adverse financial circumstances.
* Reviewing clients' income, expenditure and credit information.
* Preparing mortgage recommendations and supporting documentation for lender submission.
* Carrying out affordability calculations and reviewing suitable lending options.
* Keeping accurate records of client information and application progress.
* Working within relevant mortgage industry regulations and compliance requirements.
* Working closely with colleagues to ensure applications progress smoothly and clients receive appropriate support.
What we are looking for:
* Previously worked as a Mortgage Advisor, Mortgage Broker, Mortgage Adviser, Mortgage Consultant, Mortgage Specialist or in a similar role.
* 2 years' experience working in mortgage advice.
* Experience of handling adverse / complex mortgage cases is highly preferable.
* CeMap / MAQ mortgage qualification held for at least 12 months
* An interest in developing knowledge within specialist mortgage lending.
* Good numerical ability to assess income, expenditure and mortgage affordability.
Whats on offer:
* Competitive salary
* Pension scheme
* 23 days holiday entitlement plus bank holidays
* Birthday day off
* Life insurance
* Company events
* Staff incentive schemes
* Death in Service benefit
* Free and on-site parking
* Cycle to work scheme
* All leads provided - no cold calling
* Ongoing career development opportunities
* Supportive and friendly office environment
This is a great opportunity for a Mortgage Advisor / Mortgage Broker looking to develop their expertise while increasing their earning potential.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Businesses Regulations 2003.\
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You will be ordering parts for many different makes and models of accident damaged vehicles from a variety of sources
You will progress chase parts orders, checking parts in, recording parts, booking parts onto jobs, storing and issuing parts, panels and consumables
You will be dealing with both colleagues and suppliers in person, by telephone and by e-mail
You will be working alongside on-site service technicians to ensure they have the parts needed to complete their daily work
You will use a number of different software systems
Learn customer service and business administration skills
Training:
Our training partner will deliver a high-quality Business Administration Level 3 programme here in our bodyshop
No college attendance required as training will take place onsite
You will work alongside a highly skilled mentor who will support you in becoming a qualified Parts Advisor
Once the apprenticeship is complete, you will achieve a Level 3 in Business Administration
Training Outcome:Following completion of your apprenticeship, you can expect employment as well as the opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry.Employer Description:Doing the simple things brilliantly…vehicle repair perfection. MG Accident Repair Centre is renowned for absolute professionalism, quality and attention to detail in all aspects of vehicle body repair, with customer focus and communication at the very centre. Widely recognised throughout Wolverhampton, Stafford, Cannock and Stoke-on-Trent, their first-class service extends throughout the West Midlands, Staffordshire and Shropshire. Holding numerous insurance approvals and BSI 10125 status. MG Accident Repair Centre continue to strive, invest and exceed all customer expectations. We believe in delivering uncompromising quality whilst providing an exceptional level of service for all of our customers. Utilising our years of expertise and training we provide a specialised range of services tailored to enhancing the experience of owning your vehicle whether it be repair your vehicle after an accident, carry out minor cosmetic repairs or carrying out any routine checks…why would you settle for anything less? Everything we do is built around the same philosophy, to repair your vehicle and return it to its original pre-accident condition, with the least amount of inconvenience to you. We handle the whole claim process for you and promise to keep you informed every step of the way. Customer focus, service and retention is a key element within the business model. We have eliminated conflict, implemented new thinking processes, new technology, new rules and procedures to ensure we have a solution we know our customers and partners desire.Working Hours :Monday - Friday 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Physical fitness....Read more...
Account DirectorLocation: London, UK (Hybrid – 2-3 days in office)Job Type: Full-Time, PermanentSalary: Competitive + Bonus + Excellent BenefitsLead Strategic Client Growth at an Award-Winning Digital Marketing ConsultancyThe Opportunity Hub UK is recruiting on behalf of a leading digital growth consultancy that partners with globally recognised brands to drive customer acquisition, engagement, and long-term business growth.As the company continues its impressive expansion, they are looking for an experienced Account Director to lead key client relationships, drive strategic initiatives, and play a pivotal role in the agency's next phase of growth.This is an exciting opportunity for a commercially aware, client-focused digital marketing professional who thrives on building trusted partnerships, delivering exceptional results, and leading high-performing teams.The OpportunityAs Account Director, you'll take ownership of a portfolio of 5-6 key client accounts, serving as the primary strategic contact for senior stakeholders while ensuring the successful delivery of integrated marketing programmes.Working alongside specialists across Performance Marketing, Paid Media, Creative, Strategy, and Client Services, you'll be responsible for maintaining strong client relationships, driving account growth, and ensuring exceptional service delivery.This role combines strategic leadership, commercial accountability, and team development within a fast-paced and highly collaborative environment.Key ResponsibilitiesOwn and lead a portfolio of key client accounts, acting as the senior strategic advisor and primary escalation point.Build and maintain strong relationships with senior client stakeholders, driving long-term partnerships and client retention.Lead strategic planning, growth roadmaps, and performance reviews to ensure clients achieve their business objectives.Identify and drive account growth opportunities through upselling, cross-selling, renewals, and expansion initiatives.Maintain commercial accountability across accounts, supporting revenue forecasting, profitability, and contract negotiations.Ensure all client deliverables align with agreed scopes, SLAs, and commercial agreements while proactively managing scope creep.Collaborate with specialist teams to develop integrated digital marketing strategies and ensure exceptional service delivery.Lead challenging client conversations, managing expectations and resolving complex issues with confidence and professionalism.Mentor and develop Account Managers and junior team members, fostering high performance and professional growth.Contribute to agency growth through strategic input, market insights, and support for new business pitches and proposals.What We're Looking ForProven experience at Senior Account Manager or Account Director level within a digital marketing agencyStrong background in Paid Media, Paid Social, Performance Marketing, User Acquisition, or Digital StrategyExperience managing senior client relationships and large-scale accountsDemonstrated success in account growth, renewals, and client retentionStrong commercial awareness and understanding of agency operationsExcellent communication, presentation, and stakeholder management skillsAbility to challenge constructively and influence both clients and internal teamsExperience leading and mentoring client service teamsEligible to work in the UK and able to attend the London office 2-3 days per weekWhat's on OfferCompetitive salary and performance bonus schemeHybrid working model with flexible working arrangementsPrivate healthcare and wellbeing supportCompany pension and life insurance25 days annual leave, increasing with serviceSummer Fridays and work-from-abroad opportunitiesEmployee Assistance Programme and virtual GP accessRegular team socials, lunches, and company eventsCareer development and direct exposure to senior leadershipA supportive, ambitious, and award-winning culture....Read more...
JOB DESCRIPTION
Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc. and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems. With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects.
GENERAL PURPOSE OF THE JOB:
The Operations Training Instructional Designer is responsible for designing, developing, implementing, and continuously improving operational training programs that support employee performance, safety, quality, productivity, and engagement across manufacturing operations. This role partners closely with plant leadership, subject matter experts (SMEs), supervisors, and frontline employees to create effective learning solutions that accelerate onboarding, increase job proficiency, and support operational excellence.
The ideal candidate combines instructional design expertise with a strong understanding of manufacturing processes, adult learning principles, and frontline workforce development.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Training Design & Development
Design and develop engaging operational training programs for manufacturing employees, team leaders, supervisors, and support functions.
Create instructor-led, virtual, eLearning, video-based, and performance support learning solutions.
Develop training materials including:
Facilitator guides
Participant materials
Standard Operating Procedure (SOP) learning aids
Work instructions
Job aids
Assessments and knowledge checks
Skills certification programs
Convert technical and operational information into clear, learner-friendly training materials.
Apply adult learning principles and instructional design methodologies to maximize learning effectiveness and retention.
Manufacturing Operations Support
Partner with plant leaders and subject matter experts to identify operational training needs.
Support onboarding and proficiency development for manufacturing employees.
Develop training programs related to:
Production processes
Equipment operation
Quality systems
Safety procedures
Lean manufacturing principles
Continuous improvement initiatives
Standard work practices
Conduct job task analyses to identify critical knowledge, skills, and performance requirements.
Observe plant operations to ensure training reflects actual workflows and operational expectations.
Learning Program Management
Maintain training documentation and learning records.
Ensure training content remains current, compliant, and aligned with operational changes.
Manage training project timelines and deliverables.
Evaluate training effectiveness through assessments, performance metrics, observations, and stakeholder feedback.
Recommend enhancements based on operational performance trends and learner feedback.
Stakeholder Collaboration
Build strong partnerships with:
Operations leaders
Plant managers
Safety teams
Quality teams
Human Resources
Continuous Improvement teams
Facilitate SME working sessions to capture operational knowledge and best practices.
Serve as a trusted advisor on learning and performance improvement initiatives.
Continuous Improvement
Use operational and training metrics to identify performance gaps and learning opportunities.
Recommend innovative learning solutions that improve employee capability and business results.
Support workforce development initiatives that strengthen employee engagement, retention, and career progression.
Contribute to a culture of learning, accountability, and operational excellence.
EDUCATION REQUIREMENT:
Bachelor's degree in Instructional Design, Education, Organizational Development, Learning & Development, Operations Management, Industrial Technology, or related field.
EXPERIENCE REQUIREMENT:
3-5+ years of instructional design experience in manufacturing, industrial, logistics, operations, or technical training environments.
Experience developing instructor-led, eLearning, and performance support materials.
Experience creating video-based learning and digital learning assets.
Strong understanding of adult learning principles and instructional design methodologies.
Experience working directly with operational subject matter experts.
Excellent project management, communication, and facilitation skills.
Ability to work effectively in both office and production environments.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Preferred
Manufacturing industry experience.
Knowledge of Lean Manufacturing, Six Sigma, or Continuous Improvement methodologies.
Experience with Learning Management Systems (LMS).
Familiarity with SOP development and technical documentation.
TRAVEL REQUIRED: Travel may be required up to 25% of the time to support our manufacturing facilities in the U.S. and Canada, including automobile travel amongst the three manufacturing facilities we have in the Columbus, GA area.
WORK LOCATION: This is an on-site role at our Corporate Ridge Parkway location.
PHYSICAL DEMANDS:Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, and lift up to 25 lbs. occasionally.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $68,427 and $85,534. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online!....Read more...
