Bodyshop Advisor / Customer Service Advisor:
- Salary up to £33,000
- Permanent role
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Maidenhead area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident reapir centre
If you are interested in finding out more get in contact by calling Piam Pishgoo on 01202 55291 or piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
Bodyshop Administrator up to £33,000 Bodyshop Maidenhead
Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA....Read more...
Bodyshop Advisor / Customer Service Advisor:
- Up to £36,000 per annum
- Pension and Company Benefits
- Permanent Role
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Wellingborough area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident repair centre
If you are interested in finding out more get in contact with Piam Pishgoo on piam@holtautomotive.co.uk / 01202 55291 or send us your CV by Clicking Apply Now!
Bodyshop Administrator up to £36K Bodyshop Wellingborough
Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA....Read more...
A globally leading Pharmaceutical Manufacturer based in the Huddersfield area for looking for an SHE Advisor to join their team!
They are renowned for their commitment to delivering innovative products that add value to the lives of their customers worldwide. With continuous growth driven by ongoing development and investment, it is an exciting time to join their team as an SHE Advisor at their COMAH site.
Salary and Benefits of the SHE Advisor
Annual Salary up to £40,000 (DOE)
Performance Related Annual Bonus
Private Medical Insurance
Competitive Company Pension Scheme
33 Days Annual Leave
Life Assurance Policy
Business & Travel Insurance
Other Benefits Also!
Role of the SHE Advisor
As the SHE Advisor, you will be involved in developing and implementing new Health & Safety focused procedures to promote continuous improvement with regards to Audits, Compliance and other Health & Safety procedures and legislation that is applicable to the site.
You will directly report into the Health & Safety Manager and will be expected to advise, inspect and supervise contractor activity for the site construction and installation project. Additionally, you would be required to both monitor and analyse different works taking place as well as working closely with key service providers of the business.
Key Responsibilities:
To provide advise on relevant regulation and compliance to the different departments based on site.
To act as a subject matter expert within Health, Safety and Environment in all related areas in order to support different teams, supervisors and managers.
Lead safety reviews, inspections, audits and accident and investigations.
Successfully work towards site KPI’s and to be able to generate KPI’s to be monitored towards Health and Safety improvements.
To identify operational training and coaching needs.
Essential Criteria of the SHE Advisor:
A NEBOSH qualification is required
A Degree in a relevant scientific field is required
Strong working knowledge of Process Safety
Vast understanding of COMAH Regulations as well as having worked on a COMAH Site within a Health & Safety role.
Good understanding of both Human Factors and Occupational Health, Safety and Environmental factors.
How to Apply: If this position of the SHE Advisor sounds like something that could be of interest, submit your CV to apply direct!
....Read more...
A global Chemical Manufacturer, renowned for its cutting-edge product development and innovative solutions, is on the lookout for a dedicated SHE Advisor to join their dynamic team at their site in the Blackpool area!
About the Company: They are a world leader in supplying smarter and more sustainable manufacturing solutions across diverse sectors, including technology, aerospace, automotive, energy, oil and gas, medical, and more. Their commitment to excellence means that every day presents new and exciting challenges as a SHE Advisor!
Annual Salary and Benefits Package
Annual Salary up to £55,000
37 Days Annual Leave (Inclusive on Bank Holidays)
Up to 14% Employer Pension Contribution
Private Medical Insurance
Discretionary Annual Bonus
Death In Service x 4 Salary
Travel Expenses Paid (Including Mileage)
Key Role of the SHE Advisor
The role of the SHE Advisor is to ensure compliance to company standards and legislation across the facilities and to drive continuous improvement culture. The SHE Advisor will be supporting the following areas of the business; Industrialization, Quality Control, Medical, research & Development, Engineering Maintenance, Warehouse and Offices.
You will also be responsible for other sites across the UK.
Responsibilities
To ensure all accidents and incidents are reported to the HSE under RIDDOR, EA and wider business.
Providing site level SHE support for related matters.
Act as an influential leader to embed the intervention culture of the plant and to coach peers.
Attend any facility SHE Meetings to promote matters.
To establish SHE self-assessment audit programmes.
Support site safety reviews, inspections, audits and accident an incident investigations.
Essential Criteria for the SHE Advisor
NEBOSH Diploma
Experience of working with external stakeholders and regulators
Manufacturing experience
Issuing EA Permits
Worked in highly hazardous areas (COMAH)
IOSH Membership
Apply now: To apply for the position of SHE Advisor, please submit your CV direct for review!
....Read more...
Are you passionate about leading the way in Safety, Health and Environment? A world leader in supplying smarter and more sustainable manufacturing solutions across diverse sectors, including technology, aerospace, automotive, energy, oil and gas, medical, and more are looking for a SHE Advisor to join their team at their site near the Blackpool area.
Their commitment to excellence means that every day presents new and exciting challenges as a SHE Advisor!
Annual Salary and Benefits Package of the SHE Advisor
Annual Salary up to £55,000
37 Days Annual Leave (Inclusive on Bank Holidays)
Up to 14% Employer Pension Contribution
Private Medical Insurance
Discretionary Annual Bonus
Death In Service x 4 Salary
Key Role of the SHE Advisor
The role of the SHE Advisor is to ensure compliance to company standards and legislation across the facilities and to drive continuous improvement culture. This role will be based at one site near the Blackpool area.
Responsibilities
To ensure all accidents and incidents are reported to the HSE under RIDDOR, EA and wider business.
Carry out regular reviews on SHE action management to ensure action closure is timely, escalating any overdues and issues to the Plant Manager
To support the identification, development and delivery of EHS training needs
Identify PPE requirements and establish an approved list of PPE to reduce and mitigate risks associated with the facility.
Engagement with stakeholders and regulatory authorities (for example HSE, EA, Emergency services).
Carry out all regulatory reporting requirements for the site of an EHS nature, ensuring compliance to any reporting conditions of permits.
Responsible for ensuring the site has assessed and made arrangements for dealing with any type of emergency scenario that may be applicable to the facility.
Essential Criteria for the SHE Advisor
NEBOSH Certificate
Experience of working with external stakeholders and regulators
Manufacturing experience
Issuing EA Permits
Worked in highly hazardous areas (COMAH)
IOSH Membership (Or Working Towards)
Apply now: To apply for the position of SHE Advisor, please submit your CV direct for review!
....Read more...
A global Chemical Manufacturer, renowned for its cutting-edge product development and innovative solutions, is on the lookout for a dedicated Lead SHE Advisor to join their dynamic team at their site in the Blackpool area!
About the Company: They are a world leader in supplying smarter and more sustainable manufacturing solutions across diverse sectors, including technology, aerospace, automotive, energy, oil and gas, medical, and more. Their commitment to excellence means that every day presents new and exciting challenges as a Lead SHE Advisor!
Annual Salary and Benefits Package
Annual Salary up to £68,000
37 Days Annual Leave (Inclusive on Bank Holidays)
Up to 14% Employer Pension Contribution
Private Medical Insurance
Discretionary Annual Bonus
Death In Service x 4 Salary
Key Role of the Lead SHE Advisor
The role of the Lead SHE Advisor is a senior position, responsible for ensuring compliance to company standards and legislation across the facilities and to drive continuous improvement culture.
The Lead SHE Advisor will be supporting the following areas of the business, Industrialization, Quality Control, Medical, research & Development, Engineering Maintenance, Warehouse and Offices.
You will also be responsible for other sites across the UK and other SHE Advisors within the team.
Responsibilities
Responsible for maintaining the plant’s ‘licence to operate’; ensuring COMAH compliance, environmental permitting compliance, process safety management and effective regulator management (especially HSE & EA)
To act as the SME For all SHE topics for the site.
Providing site level SHE supports for related matters.
Act as an influential leader to embed the intervention culture of the plant and to coach peers.
Attend any facility SHE Meetings to promote matters.
Provide expert guidance, coaching and support in SHE excellence to the plant and the wider organisation, in areas of assigned subject matter expertise (including COMAH).
Essential Criteria for the Lead SHE Advisor
NEBOSH Diploma
IEMA Certificate
Extensive Process Safety knowledge
Experience of working with external stakeholders and regulators
Chemical Manufacturing experience
Issuing EA Permits
Proven experience of working in highly hazardous areas (COMAH)
Apply now: To apply for the position of Lead SHE Advisor, please submit your CV direct for review!
....Read more...
Progressing tenant reference applications via our bespoke software platform.
Dealing with a wide variety of tenant and client support situations from a variety of demographics.
Dealing with incoming and outgoing telephone calls, emails and other insurance queries.
Training:Working towards Level 2 Housing and property management assistant apprenticeship standard.Training Outcome:
A permanent position will be considered for the right candidate post apprenticeship.
Employer Description:LetHQ the Uks leading supplier of Tenant Referencing and Specialist Insurance to the private rental sector require a well-spoken, hardworking focused client advisor.Working Hours :40 hours a week. Monday-Friday.
Working day .08.30-12:30 13:15-17:15
Office based only.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Dutch Speaking Customer Service Advisor | Move to PortugalFantastic opportunity to work for one of the largest insurance companies present on the European and American continents, in Lisbon, Portugal. The company covers and manages the risks of its multiple clients by offering damage and liability insurance to individuals and businesses, health and provident insurance for individuals as well as reinsurance and life insurance. Join the adventure and develop your knowledge, while enjoying the warm atmosphere that reigns within the team already in place.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:• Fixed and variable bonuses • Meal allowance (Food card) • Full-time contract (40 hours per week / Monday to Friday from 8am to 5pm) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible?• European passport or identity card • Native Dutch/Level C2 (spoken and written) • The training will be given in English, you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Dutch Speaking Customer Service Advisor | Move to PortugalFantastic opportunity to work for one of the largest insurance companies present on the European and American continents, in Lisbon, Portugal. The company covers and manages the risks of its multiple clients by offering damage and liability insurance to individuals and businesses, health and provident insurance for individuals as well as reinsurance and life insurance. Join the adventure and develop your knowledge, while enjoying the warm atmosphere that reigns within the team already in place.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:• Fixed and variable bonuses • Meal allowance (Food card) • Full-time contract (40 hours per week / Monday to Friday from 8am to 5pm) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible?• European passport or identity card • Native Dutch/Level C2 (spoken and written) • The training will be given in English, you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Dutch Speaking Customer Service Advisor | Move to PortugalFantastic opportunity to work for one of the largest insurance companies present on the European and American continents, in Lisbon, Portugal. The company covers and manages the risks of its multiple clients by offering damage and liability insurance to individuals and businesses, health and provident insurance for individuals as well as reinsurance and life insurance. Join the adventure and develop your knowledge, while enjoying the warm atmosphere that reigns within the team already in place.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:• Fixed and variable bonuses • Meal allowance (Food card) • Full-time contract (40 hours per week / Monday to Friday from 8am to 5pm) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible?• European passport or identity card • Native Dutch/Level C2 (spoken and written) • The training will be given in English, you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Tudor Employment Agency are currently recruiting for Customer Service Advisor for our client based in Stafford, ST16, on a Permanent basis.This is an excellent opportunity for an aspiring or existing customer service advisor to broaden their skillset. The client offers luxury motorhomes and allied services including maintenance, repair and bespoke installation.Our client offers a robust personal development programme including both internal and external training: You will be funded on a NVQ in Customer Service and NVQ in Business Administration, as well as role-specific training to increase your brand and product knowledge.Experience within a car sales environment or similar would be highly advantageous.The Customer Service Advisor must:
Have previous Customer Service experience Be professional in appearance and natureAn interest in cars, motorhomes or travel would be advantageousExperience / Knowledge of Keyloop or Kerridge would be advantageous
Duties of Customer Service Advisor:
Take ownership of the customer and their vehicle from point of sale throughout the product lifeWork under the instruction of the Service Centre Manager and Operations ManagerMeet and greet all customers upon arrivalQualify the customer to achieve accurate diagnostic informationCommunicate with allied departments including the workshopCommunicate and approve any additional work needed on vehiclesManage the logistics and parking of all vehicles on siteUpsell allied products and servicesContinually update the CRM with accurate client details and vehicle historyRespond to any customer enquiries within two hours of receiptProvide reception cover as needed
Hours of work for a Customer Service Advisor:
Full TimeMonday-Friday, 8AM-5PMMust work one out of three Saturdays, 9AM-1PM
Pay Rate for a Customer Service Advisor:
Full TimeUp to £27,000 per annum DOEChristmas bonusAdditional bonus structure dependant on sales
Benefits for a Customer Service Advisor:
Exceptional facilitiesExtensive personal development programme including NVQ in Customer Service and Business AdministrationJob progression availableChristmas bonus and company paid Christmas partyFriendly and nurturing teamNiche industry sectorStaff use of company motorhome for leisureCompany provided Jacket Potato lunches each FridayHealthcare including optical and dentalLife insuranceCompetitive pension
In order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commercial@tudoremployment.co.ukAlternatively, email, text or WhatsApp your contact details and we will call you back – 07534 152293 - Quote TEATWCSA/40Applicants can also register online by clicking the link - http://tinyurl.com/PERMF0RMFor information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
As Customer Service Advisor, you will be key to the delivery of the core business, and sitting in the heart of the company. The role presents opportunities to be involved in cross-departmental work and gain knowledge in other areas of the business, allowing you to expand and develop your skill sets. The advisor role will involve working as part of a team of advisors as the initial point of contact for customers, providing the required level of response, in a professional and efficient manner. The advisor will have ‘hands on’ customer contact experience, have excellent customer focus and outstanding interpersonal skills. The advisor will be positive, proactive and enthusiastic, have a sense of humour and enjoy working as part of a team. This position is a full time, permanent position, working for our client on the outskirts of Stratford upon Avon. The role is hybrid (2 days in the office) and there are lots of excellent benefits offered too.
As Customer Service Advisor, you be responsible for:
Acting as first point of contact for all incoming member regulatory queries
Delivering advice & technical support to customers
Being fully aware of and actively promote the company’s service offering, liaising with relevant departments as appropriate to find the best solution for the customer
Participating and presenting at member workshops and seminars
Processing data forms and playing a pivotal role in the data round process
Developing a detailed knowledge of the data submission process and producer responsibility regulations, with the option to further specialise and hone knowledge in particular areas of interest
Personally managing a portfolio of accounts to ensure the appropriate level of service is provided
As Customer Service Advisor, you must be/have:
Customer service experience in a call centre or professional environment
Ability to manage and prioritise own workload, and to multi-task
Ability to pick up, retain and deliver technical and regulatory information
IT Literate: Word, Excel, PowerPoint
Strong communication and negotiation skills
Polite and professional at all times
Highly numerate and able to analyse complex information
Customer focused with drive to provide the highest level of customer satisfaction
Positive, proactive, enthusiastic and approachable
Excellent interpersonal skills
Flexibility and adaptability
What’s in it for you?
Very flexible hybrid working
Annual discretionary bonus up to 10%
25 days holiday with option to buy sell holiday (up to 10 days annual leave)
Access to voluntary benefits including private medical insurance, cycle to work scheme, subsidised gym membership
Automatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemes
Pension scheme up to 8% employer contribution
Access to reward & discount platform
Wellbeing initiatives
Volunteering day
....Read more...
Spanish Speaking Customer Service Advisor | Move to PortugalWe all use credit cards nowadays. Have you ever wondered how a little plastic card in your wallet magically makes payments happen? It is time to step in and discover how things work for the inside. Become a customer service expert representing an innovative brand new company specialised in the mobile and electronic payment in Lisbon, Portugal. Its goal is to make financial transactions easier and safer to everyone. We’re looking for a friendly and proactive person to help people manage their money through the application.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:• Performance bonuses • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• Hold a European passport or identity card • Native Spanish/C2 level (spoken and written) • The training will be given in English; you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Norwegian Speaking Customer Service Advisor | Move to PortugalHow would you like to represent one of the favorite brands of millions of customers around the world? Don't miss this opportunity and join our team of experts in Lisbon, Portugal where friendliness and good humor are values just as important as work ethic. This Swedish company specializes in the design and retail sale of furniture and decorative objects ready to install or in kits to assemble. It offers a wide range of aesthetic and functional furnishing products at prices accessible to the greatest number of people and to all budgets.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:• Performance bonuses • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• Hold a European passport or identity card • Native Norwegian/C2 level (spoken and written) • The training will be given in English; you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Spanish Speaking Customer Service Advisor | Move to PortugalWe all use credit cards nowadays. Have you ever wondered how a little plastic card in your wallet magically makes payments happen? It is time to step in and discover how things work for the inside. Become a customer service expert representing an innovative brand new company specialised in the mobile and electronic payment in Lisbon, Portugal. Its goal is to make financial transactions easier and safer to everyone. We’re looking for a friendly and proactive person to help people manage their money through the application.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:• Performance bonuses • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• Hold a European passport or identity card • Native Spanish/C2 level (spoken and written) • The training will be given in English; you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Norwegian Speaking Customer Service Advisor | Move to PortugalHow would you like to represent one of the favorite brands of millions of customers around the world? Don't miss this opportunity and join our team of experts in Lisbon, Portugal where friendliness and good humor are values just as important as work ethic. This Swedish company specializes in the design and retail sale of furniture and decorative objects ready to install or in kits to assemble. It offers a wide range of aesthetic and functional furnishing products at prices accessible to the greatest number of people and to all budgets.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:• Performance bonuses • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• Hold a European passport or identity card • Native Norwegian/C2 level (spoken and written) • The training will be given in English; you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Full Time; Permanent
Date Posted: January 27, 2025Who we are…
The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair and winter Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.The Director, Procurement & Corporate Services will be a key member of the Finance Team, reporting directly to the Vice President, Finance & Corporate Services. This role will lead the PNE’s procurement operations and strategy across all business streams, ensuring that contracts, purchasing, and inventory management practices align with organizational priorities and comply with relevant regulations and corporate policies. In addition, the Director will oversee the organization’s insurance portfolio, collaborating with insurance brokers on policy selection, renewal negotiations, and claim resolution, while ensuring coverage aligns with the PNE’s risk exposure and operational needs. By fostering strong relationships with key suppliers, vendors, and internal leaders, the Director will drive efficient, effective, and high-quality corporate services that contribute to the organization’s overall success.Why join our Team?
Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships!
What will you do this year?In your role as Director, procurement & Corporate Services, your primary accountabilities will be to:
Implement Procurement Strategy: Lead the PNE’s procurement strategy and policies across all operations and business units, including the Fair, Playland, Year-Round events, Park Maintenance, and corporate administration, ensuring alignment with organizational objectives.Provide Procurement Expertise: Serve as a trusted advisor on purchasing, inventory planning, and contract management while identifying cost-saving opportunities and ensuring reliable, sustainable sources of supply that meet quality and timeliness requirements.Vendor Management: Develop and manage strategic vendor partnerships, including supplier selection, evaluation, and contract negotiations. Monitor vendor performance to ensure compliance with terms, optimize service delivery, and achieve cost savings.Oversee Insurance Portfolio: Manage all aspects of the organization’s insurance coverage, including policy selection, renewal negotiations, claim resolution, and alignment with risk exposure and operational needs.Insurance Advisory: Provide guidance to internal teams on insurance coverage, exclusions, and liabilities for events, contracts, and third-party engagements.Centralize Contracts: Manage the centralization of key contracts across the organization, ensuring proper oversight of terms, renewals, and amendments.Bid Management: Prepare, post, and evaluate bid documents to support procurement activities.Privacy Officer Duties: Serve as the primary point of contact for privacy-related inquiries, training staff on privacy responsibilities, and managing any potential privacy risks.Legal Liaison: Act as the primary point of contact with external legal counsel to coordinate on contractual, insurance, and legal matters.Manage Archives: Oversee the central archives to ensure efficient document storage and retrieval processes.Other Duties: Perform other related duties as required to support organizational goals
What else?
An undergraduate degree in business administration or an equivalent combination of education, training and experience.Professional accreditation such as Certified Professional Purchaser (C.P.P.) or completion of the educational program of the Purchasing Management Association of Canada (PMAC) is preferred.Previous experience in managing insurance portfolio is preferred.4-6 years of overall procurement experience.Demonstrated experience developing, implementing, and managing strategic sourcing programs and strategic supplier relationships.Must have experience in conducting comprehensive supplier analysis and screening, analyzing supplier proposals, and using decision-making tools/models, including financial and non-financial criteria, to support the buying team in negotiations and facilitate award recommendations.Displays integrity and transparency in interactions with others.Proficient in MS Word, Excel and PowerPoint.Excellent analytical and problem-solving skills with an orientation to details, both at strategic and tactical levels.Excellent communication skills, adept negotiator, strong relationship builder with internal and external stakeholders.Exceptional ability to lead changes and deliver results at all levels of the organization.Strong interpersonal skills and the ability to effectively multitask in a fast-paced environment.Works proactively and efficiently in our collaborative team environment.Successful candidates must undergo a Criminal Record Check.
Who are you?
OrganizedMethodicalProactiveSkillful communicatorCritical thinkerCommitted to striving for excellence
Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. We look forward to hearing from you!Additional InformationThe PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $120,000 - $135,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.....Read more...
If you’re a Trainer from a professional services background who has a passion for compliance, this is the role for you! This position is a full time, permanent position, working for our client on the outskirts of Stratford upon Avon. The role is hybrid (1-2 days in the office) and there are lots of excellent benefits offered too. The purpose of role is to be responsible for delivering training to various internal teams, both in person and over Teams. You will also conduct one-on-one coaching sessions with frontline staff, assisting them in working through case studies. The ideal candidate will have a strong background in training, and the ability to translate complex concepts into actionable learning experiences.
As Compliance Trainer, you be responsible for:
Design and Deliver Training
Working with the Technical Trainer to develop and deliver engaging, relevant, and tailored training sessions for different teams
Organising and helping run offsite training days, ensuring a dynamic and interactive learning environment
Creating training materials, including presentations, handouts, and digital resources
Creating resources for the company’s learning management system (LMS) platform and rolling the use of this out to compliance
Case Study Coaching
Providing personalised coaching sessions to Advisors and Account Managers, working through case studies of data submissions from members
Working with individuals to assess knowledge gaps and improve their practical application of compliance regulations
Quality Control
Assisting in the compliance quality control process. Where team member’s work is checked by a senior member of staff to assess accuracy
Training Needs Assessment
Collaborating with team leaders and managers across the business to identify ongoing training needs and adjust programs accordingly
Providing recommendations for the development of additional training content based on staff feedback and performance observations
Assessing Compliance Advisor’s performance at probation meetings
Compliance Updates
Staying up to date on changes to compliance regulations, ensuring training content is current and accurate
Promoting and reinforcing best practices in compliance across all teams, encouraging a culture of continuous learning and improvement
Progress Monitoring and Reporting
Tracking training progress and outcomes, including individual performance and overall team development
Providing regular reports to management on training effectiveness, staff progress, and areas for improvement
Delivering Workshops
Assisting with the creation of workshop slides to train members on the regulations
Presenting at both online and in person workshops
Key Skills Required for the Compliance Trainer:
Experience delivering training to diverse teams, both in-person and virtually
Experience working within a technical field, where intricate knowledge is required
Strong communication and interpersonal skills, with the ability to build rapport with staff at all levels
Ability to break down complex compliance topics and explain them in a clear, accessible manner
Excellent organisational skills, with the ability to manage multiple training schedules and priorities
Strong attention to detail and a proactive approach to identifying and addressing training needs
UK Driving Licence
What’s in it for you?
Very flexible hybrid working
Annual discretionary bonus up to 10%
25 days holiday with option to buy sell holiday
Long service awards
Critical illness, Life assurance & disability income protection
Option to join Private medical insurance
Option to join subsidised gym membership
Option to join Bike to work scheme
Wellbeing App access to discounts platform
....Read more...
Safety AdvisorSalary: £30,000 per annumWorking Pattern: Hybrid, 40 hours, London Office
Are you ready to kickstart your career in Food Safety? Do you want to work towards becoming a Food Safety professional in one of the most renowned food safety businesses in the industry? Then, look no further.
Who are we?Based in central London & Wellingborough operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting, and high-profile restaurants and brands, hotels, and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels.
We are also part of The Citation Group with a whopping 100,000+ clients across our group companies who trust and adore us, we're on a relentless quest for continuous expansion. Over the past three years alone, we've continued to acquire businesses that offer products and services our clients crave. And guess what? We're not hitting the brakes; our expansion journey charges on. Trust us, this is where you want to be.
Who are we looking for?
We get that getting into an industry without loads of experience can be difficult (and frustrating for you!) so we are here to make this easier. We’ve got over 8 years of experience in developing Safety superstars. Your background could be:
• A graduate with BSc in Environmental Health, eager to apply theoretical knowledge practically and gain industry experience. • Working in hospitality but ready to shift away from demanding work hours and dedicated to assisting the hospitality industry with future further expertise.• A qualified health and safety professional seeking to transition into a food safety role, leveraging both qualification and experience.
How does the academy work?Join our Academy to transform yourself into a seasoned Food Safety Professional, equipped to support clients in the hospitality industry. With the guidance of our experienced professionals, you'll embark on a tailored development journey within our highly successful Academy Programme.
Your adventure begins in our Technical Teams, where a thorough induction and onboarding process will introduce you to our consultancy and auditing operations. Through training and shadowing, you'll delve into various food safety topics, laying a solid foundation for your career with us at Food Alert.
As part of our programme, you'll undergo relevant training to become a well-rounded food safety professional. Progressing through a personalised pathway, you'll gradually lead audits and inspections, gaining expertise and expanding your client base.
Our Food Safety Academy complements our other successful development programmes, ensuring you're equipped for success. If you're ready for an exhilarating career in food safety and eager to make a real impact, join us – we have the tools and the team to support your journey.
What you need to know:• This is a full-time permanent role.• You will have the privilege of learning from our experienced and talented consultants. • All training and development will be funded throughout, and we are the experts at striking that balance between studying and working (and having a life outside of work!)
Why you should apply and what we need from you
We're seeking passionate individuals ready to jumpstart and advance their careers in food safety. While technical knowledge and experience are beneficial, we prioritise a willingness to learn, grow, and excel. If you've been unsure about entering this career path, our door is open for a chat.
We welcome applicants from diverse backgrounds, valuing transferable skills and positive attitudes. We're on the lookout for problem solvers, critical thinkers, and detail-oriented individuals with high-quality standards. Excellent communication skills and professionalism are essential as you represent our brand while supporting clients and colleagues alike.
All you need is:• A genuine passion for a rewarding food safety career • Willingness to travel• Full driving licence (dependant on location)• Either a relevant qualification or industry experience What you get from us (on top of everything you’ve already read)• Lots of support/exposure / on-the-job training & development• Ability to work flexibly from home/office• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild etc)• Enhanced sick pay• Employee Assistance Programme including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry we know how to throw a good party!
Hit Apply now to forward your CV.....Read more...
Safety AdvisorSalary: £30,000 per annumWorking Pattern: Hybrid, 40 hours, London Office
Are you ready to kickstart your career in Food Safety? Do you want to work towards becoming a Food Safety professional in one of the most renowned food safety businesses in the industry? Then, look no further.
Who are we?Based in central London & Wellingborough operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting, and high-profile restaurants and brands, hotels, and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels.
We are also part of The Citation Group with a whopping 100,000+ clients across our group companies who trust and adore us, we're on a relentless quest for continuous expansion. Over the past three years alone, we've continued to acquire businesses that offer products and services our clients crave. And guess what? We're not hitting the brakes; our expansion journey charges on. Trust us, this is where you want to be.
Who are we looking for?
We get that getting into an industry without loads of experience can be difficult (and frustrating for you!) so we are here to make this easier. We’ve got over 8 years of experience in developing Safety superstars. Your background could be:
• A graduate with BSc in Environmental Health, eager to apply theoretical knowledge practically and gain industry experience. • Working in hospitality but ready to shift away from demanding work hours and dedicated to assisting the hospitality industry with future further expertise.• A qualified health and safety professional seeking to transition into a food safety role, leveraging both qualification and experience.
How does the academy work?Join our Academy to transform yourself into a seasoned Food Safety Professional, equipped to support clients in the hospitality industry. With the guidance of our experienced professionals, you'll embark on a tailored development journey within our highly successful Academy Programme.
Your adventure begins in our Technical Teams, where a thorough induction and onboarding process will introduce you to our consultancy and auditing operations. Through training and shadowing, you'll delve into various food safety topics, laying a solid foundation for your career with us at Food Alert.
As part of our programme, you'll undergo relevant training to become a well-rounded food safety professional. Progressing through a personalised pathway, you'll gradually lead audits and inspections, gaining expertise and expanding your client base.
Our Food Safety Academy complements our other successful development programmes, ensuring you're equipped for success. If you're ready for an exhilarating career in food safety and eager to make a real impact, join us – we have the tools and the team to support your journey.
What you need to know:• This is a full-time permanent role.• You will have the privilege of learning from our experienced and talented consultants. • All training and development will be funded throughout, and we are the experts at striking that balance between studying and working (and having a life outside of work!)
Why you should apply and what we need from you
We're seeking passionate individuals ready to jumpstart and advance their careers in food safety. While technical knowledge and experience are beneficial, we prioritise a willingness to learn, grow, and excel. If you've been unsure about entering this career path, our door is open for a chat.
We welcome applicants from diverse backgrounds, valuing transferable skills and positive attitudes. We're on the lookout for problem solvers, critical thinkers, and detail-oriented individuals with high-quality standards. Excellent communication skills and professionalism are essential as you represent our brand while supporting clients and colleagues alike.
All you need is:• A genuine passion for a rewarding food safety career • Willingness to travel• Full driving licence (dependant on location)• Either a relevant qualification or industry experience What you get from us (on top of everything you’ve already read)• Lots of support/exposure / on-the-job training & development• Ability to work flexibly from home/office• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild etc)• Enhanced sick pay• Employee Assistance Programme including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry we know how to throw a good party!
Hit Apply now to forward your CV.....Read more...
