Bodyshop Advisor / Customer Service Advisor Role:
- Salary up to £36,000 per annum
- Permanent role
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Loudwater area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident reapir centre
If you are interested in finding out more get in contact by calling Piam Pishgoo on 01202 55291 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
Bodyshop Administrator up to £36,000 Bodyshop Loudwater
Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA....Read more...
Bodyshop Advisor / Customer Service Advisor Role:
- Salary up to £36,000 per annum
- Permanent role
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in the Maidenhead area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident repair centre
If you are interested in finding out more get in contact by calling Piam Pishgoo on 01202 55291 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
....Read more...
Bodyshop Advisor / Customer Service Advisor:
- Up to £36,000 per annum
- 23 Days Holiday + Bank Holidays
- Permanent Role
- Mon to Fri 8am - 5:30pm
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Leatherhead area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident repair centre
If you are interested in finding out more get in contact with Piam Pishgoo on piam@holtautomotive.co.uk / 01202 55291 or send us your CV by Clicking Apply Now!....Read more...
As one of the UK’s leading general insurance and financial services companies, NFU Mutual has been meeting our customers’ needs for over 100 years.
Based at our Beverley agency you will be able to develop your career within Insurance and Financial Services surrounded by a team who are all passionate about supporting our customers through first class service and tailored advice.
Your role as an Insurance Advisor will include handling existing motor, personal and commercial insurance policies for our current customers, both Farming, Commercial and Personal, as well as initiating policies for clients new to NFU Mutual.
For us the most important things in the role are the ability to understand the compliance and regulation within our industry along with the technical aspect of insurance, and the ability to put this across to our customers in a way that makes sense to them.
Full training on our products is provided but excellent communication skills and telephone manner are a must so you are able to build long term, trusted relationships with our customers. We are passionate about supporting our team so opportunities to complete CII qualifications and progression pathways within the business are also available for the right candidate.
Job Details
Dealing with policy changes and new policy quotations for customers
Insurance paperwork administration
Proactively discussing and promoting the full range of NFU Mutual products
Required Skills
Excellent communication skills, both written and verbal
Computer literacy & numeracy skills
Ability to build mutually beneficial relationships with both colleagues and clients
Self-motivation, drive and enthusiasm
Ability to work well independently and as part of a team
Desirable Skills
Willingness to work with customers over the telephone and face to face
Cheerful, proactive and helpful
Desire to be involved in insurance and financial services as a long term career
Training:You will work towards your:
Financial Services Customer Adviser Level 3 Apprenticeship
Certificate in Insurance (Cert CII). (if applicable)
Level 2 Functional Skills in English and maths (if required)
Training will be via Davies, virtually. 6 hours per week off the job training
Training Outcome:
Option to progress to a Customer Service Advisor within our team, future progression routes include potentially Claims Handling or Account Handling
Potential to progress to Level 4 and Level 6 apprenticeships
Employer Description:At NFU Mutual, we’ve always taken our responsibilities seriously and are passionate about making meaningful differences.Working Hours :Monday- Friday 09:00- 17:00 (with an unpaid hour off for lunch)Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Team working,Initiative....Read more...
Commercial Motor Sales Advisor – Stockport – Up to £30,000 + Commission
A busy, fast-paced broker in Stockport is looking for a commercially minded sales advisor to join the team and make the most of a strong pipeline of warm, inbound leads - no cold calling required.
This is a role for someone who thrives in a target-driven environment and knows their way around commercial motor insurance. You'll be working purely on inbound new business enquiries, with a lead generation partnership already in place providing a steady flow of taxi and courier leads from day one.
Salary: Up to £30,000 + commission Location: Stockport Working pattern: Office based - Monday to Friday, 10am to 6pm
What you'll be doing
Handling inbound new business enquiries across commercial motor - predominantly taxi and courier
Converting warm leads generated through an established lead generation partnership
Delivering a fast, professional and client-focused service on every enquiry
Working to targets in a busy, high-volume environment
What they're looking for
Minimum 2 years' experience in commercial motor insurance
Taxi or courier experience preferred - other motor backgrounds considered
Target-driven and comfortable working at pace
Acturis experience beneficial but not essential
Based locally to Stockport - this is a fully office based role
Why this role?
Warm, inbound leads only - a strong pipeline ready and waiting from day one
Commission on top of a competitive base salary - your results directly boost your earnings
No cold calling
A straightforward, focused role with clear earning potential
An immediate opportunity with a broker that's growing quickly
Ready to make a move? Get in touch - even if you're just exploring your options.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Digital Print Operator London – Canary Wharf, Monday to Friday Up to £30,000 + Great Benefits The Opportunity: Get Recruited are recruiting on behalf of a design and branded merchandise business who are looking for a Digital Print Operator to join their retail team. This is a hands-on role where you'll produce high-quality printed materials while delivering outstanding service to every customer. You'll be responsible for managing print jobs from start to finish, maintaining excellent print quality, and helping customers choose the right products and services to meet their needs.
The Role:
Operate Xerox digital print equipment.
Prepare and set up print jobs, selecting the correct media, colour settings, and finishing options.
Monitor production to ensure every job meets quality standards.
Use finishing equipment including laminators, binders, cutters, and other machinery where required.
Welcome customers and help them choose the most suitable print products and services.
Respond to customer enquiries in person, over the phone, and by email in a professional and timely manner.
Offer guidance on artwork and file preparation to help customers achieve the best possible print results.
Build positive relationships that encourage repeat business and excellent customer experiences.
Process customer orders and payments accurately using the point-of-sale system.
Maintain a professional and welcoming retail environment.
Support colleagues during busy periods and contribute to the overall success of the team.
The Person:
Previous experience operating digital print equipment, ideally Xerox production printers would be a big advantage but not necessary.
Excellent customer service skills with a friendly, approachable, and professional attitude.
Ability to manage multiple priorities and perform well in a busy retail environment.
Strong attention to detail and commitment to producing high-quality work.
Experience using Adobe Creative Suite, including Photoshop, Illustrator, and InDesign would be a bonus.
Previous experience in a retail, retail print or customer-facing print environment.
The Benefits:
Overtime paid at 1.5x standard rate.
Discretionary bonus scheme.
Workplace pension and life insurance.
Private healthcare and dental cover.
24 days annual leave plus bank holidays.
Full training on Xerox equipment and company systems.
A supportive, friendly working environment.
Opportunities for career development and progression.
Staff discounts on print products and services.
Regular working hours with overtime opportunities available.
This is a great opportunity for someone from a Digital Print Operator, Print Operator, Retail Print Operator, Digital Print & Customer Service Advisor, Retail Shop Assistant, Retail Print Assistant or similar background.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Print Shop Assistant London – Canary Wharf, Monday to Friday Up to £30,000 + Great Benefits The Opportunity: Get Recruited are recruiting on behalf of a design and branded merchandise business who are looking for a Print Assistant to join their retail team. This is a hands-on role where you'll produce high-quality printed materials while delivering outstanding service to every customer. You'll be responsible for managing print jobs from start to finish, maintaining excellent print quality, and helping customers choose the right products and services to meet their needs.
The Role:
Operate Xerox digital print equipment.
Prepare and set up print jobs, selecting the correct media, colour settings, and finishing options.
Monitor production to ensure every job meets quality standards.
Use finishing equipment including laminators, binders, cutters, and other machinery where required.
Welcome customers and help them choose the most suitable print products and services.
Respond to customer enquiries in person, over the phone, and by email in a professional and timely manner.
Offer guidance on artwork and file preparation to help customers achieve the best possible print results.
Build positive relationships that encourage repeat business and excellent customer experiences.
Process customer orders and payments accurately using the point-of-sale system.
Maintain a professional and welcoming retail environment.
Support colleagues during busy periods and contribute to the overall success of the team.
The Person:
Previous experience operating digital print equipment, ideally Xerox production printers would be a big advantage but not necessary.
Excellent customer service skills with a friendly, approachable, and professional attitude.
Ability to manage multiple priorities and perform well in a busy retail environment.
Strong attention to detail and commitment to producing high-quality work.
Experience using Adobe Creative Suite, including Photoshop, Illustrator, and InDesign would be a bonus.
Previous experience in a retail, retail print or customer-facing print environment.
The Benefits:
Overtime paid at 1.5x standard rate.
Discretionary bonus scheme.
Workplace pension and life insurance.
Private healthcare and dental cover.
24 days annual leave plus bank holidays.
Full training on Xerox equipment and company systems.
A supportive, friendly working environment.
Opportunities for career development and progression.
Staff discounts on print products and services.
Regular working hours with overtime opportunities available.
This is a great opportunity for someone from a Digital Print Operator, Print Operator, Retail Print Operator, Digital Print & Customer Service Advisor, Retail Shop Assistant, Retail Print Assistant or similar background.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
PROJECT ADMINISTRATOR
This is a hybrid position (working both remote and onsite in Beachwood), and will support our Eastern Division.
GENERAL PURPOSE OF THE JOB:
Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases. Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types. This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services.
Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required.
Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software. Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital. The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders.
This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products. Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes. Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness. Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation. Project Administrators also facilitate and manage compliance submissions as needed.
This role includes dispatching service orders to WTI Technicians, tailored to the specific project type. For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting. Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights.
Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations. Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days.
This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements. Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services. They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval.
The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end. This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting.
OTHER REQUIRED DUTIES:
Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur
Hours to Day Conversions
Calculating Market Price
Weekly backlog meetings
Review and resolve customer disputes
Manage tech service expenses
Assist with travel and hotel arrangements for maintenance and repair routes
Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation
Coordinate material orders
Review and process Readsoft workflow items
Monitor daily, weekly and monthly reports
Customer/Vendor Billing Portals
Bi-weekly Project Review Meetings
Payment Reconciliation
Report low margin jobs
Facilitate effective communication
Process Implementation Reviews
Assist in the preparation of project presentations, reports, and other project-related materials
Problem Solving
Conflict Management
Escalation of concerns and issues
Archive Project files as necessary
Participate in special projects when necessary
EDUCATION:
Business Management/Administration or equivalent combination of education and experience.
EXPERIENCE:
4-7 years related experience and/or training
Project Administration/Management, Construction Accounting, Sarbanes-Oxley, public procurement or job order contract, prevailing wage
OTHER SKILLS AND ABILITIES:
Ability to handle multiple tasks, prioritize effectively, and manage time efficiently.
Keeping records, documents, and project files organized and easily accessible.
Excellent written and verbal communication skills to interact with team members, stakeholders, and clients.
Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint).
Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed.
Ability to think critically and adapt to changing project conditions.
Understanding of project budgets, cost tracking, and financial reporting.
Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports.
Strong time management skills to handle project deadlines and ensure timely task completion.
Ability to manage time effectively in a fast-paced environment.
Ability to work well with a diverse group of people, from team members to external vendors.
Skill in fostering a collaborative, respectful work environment.
Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress.
Ability to resolve conflicts and keep the team working toward common goals.
Handling disputes diplomatically and maintaining positive relationships among project team members.
Knowledge of State prevailing wage, DB and SCAThe salary range for applicants in this position generally ranges between $60,000 and $66,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Key Responsibilities:
People Administration:
Process paperwork related to variation of contracts for exiting employees, ensuring compliance with legal and organisational requirements
Prepare and distribute HR-related documents, such as employment contracts, variation of contract letters
Produce regular management reports
Support the implementation of systems relating to the function, for example Sage
Assist in the recruitment process by posting job openings, screening resumes, scheduling interviews, and conducting background checks, when instructed
Support the management of the sponsorship license and records related to sponsorship staff
Administer employee benefits platform
Serve as a point of contact for employees regarding HR-related questions, concerns, and requests for assistance
Facilitate communication between employees and the People Function, and escalate issues as needed to ensure timely resolution
Promote a positive work environment and organisational culture by fostering employee engagement and morale
Manage queries in the general HR Inbox, escalating to the People and Sponsorship Advisor when required
Support in right to work checks and DBS applications. Submission of Occupational Health referrals
Adding new starters to platform, Review of routine employee letters, including probation and invitation letter
Ensuring sickness records, and maternity/paternity records are up to date, e.g. on the sickness absence tracker
Health and safety:
Fire safety in the office (office risk assessments, regular function checks and recording thereof, nominations for fire warden, logs) PAT testing of office equipment, and ensuring this is done prior to the previous end-date
Stationery supply management:
Cost and budget control - liaising with the finance team and providing reports as required
Purchasing of stationery supplies
Stock control
Allowance to people who use the office
Office Organisation:
Managing use of space by personnel (preventing overcrowding, hot desk bookings)
Ensuring any notices are in date (H&S notices, insurance certificates etc.)
Booking meeting and training rooms when necessary
Keeping the kitchen clean and stocked where necessary
Organising celebrations in the office, including birthday cards and cakes for staff, and for registered managers
Managing the archive function for the business
Direct operational support:
Answering the telephone when necessary and directing callers to the appropriate person/s
Welcoming guests to the office and supporting their visit with information, guidance and refreshments as appropriate
Planning office induction to new managers and liaising with Heads of Department to facilitate delivery.
Administration support:
Communicating with staff regarding return of equipment after leaving etc.
Taking and producing minutes for meetings when asked, including, but not limited to, team meetings.
Assistance to CEO:
Ensuring refreshments are provided and delivered according to the CEO's requirements, for them and for the Chief Operating Officer and Managing Director
Managing communications for CEO in all formats
Managing the CEO's environment to comply with their requirements
Undertaking such tasks as buying gifts, arranging travel, etc. as required
Training:Business Administrator Level 3.
Your training plan:
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:Velocity Academy) is a UK apprenticeship training provider. It specializes in IT, Data, Digital Marketing, and Professional Services apprenticeships delivered primarily through online live learning and coaching.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
JOB DESCRIPTION
Director, User & Market Insights
Reports To: Vice President, Strategy & Execution (Insights & Category Management)
Location: Vernon Hills, IL
Travel: Up to 15-20%
Position Summary
Rust-Oleum is seeking a strategic, business-focused leader to serve as Director, User & Market Insights. This role will lead the development and execution of insight strategies that drive profitable growth across multiple product platforms, brands, channels, and customer segments.
The Director will champion the voice of the user, shopper, and market across the organization, translating qualitative and quantitative research into actionable business recommendations that inform innovation, portfolio strategy, pricing, brand development, commercialization, and go-to-market decisions.
As a key member of the Strategy & Execution organization, this leader will build an insights-driven culture by partnering closely with Product Management, Marketing, Sales, R&D, Finance, Category Management, and Executive Leadership to identify growth opportunities and influence strategic decisions.
The ideal candidate combines strong research expertise, business acumen, exceptional storytelling ability, and proven experience leading teams that transform data into competitive advantage.
Key Responsibilities
Insights Leadership & Strategy
Develop and lead the enterprise research agenda aligned with business growth priorities and platform strategies.
Establish a fact-based understanding of users, shoppers, category dynamics, competitive activity, and emerging trends.
Lead the identification of critical business questions and knowledge gaps requiring research and analysis.
Ensure insights activities directly support innovation, brand growth, pricing strategy, commercialization, demand generation, and customer engagement.
Create a long-term roadmap that prioritizes research investments based on business impact and growth opportunities. Research & Analytics
Provide oversight for all qualitative and quantitative research initiatives.
Determine appropriate methodologies and research designs to address strategic business questions.
Lead advanced research programs including:
Segmentation
Concept and innovation testing
Packaging evaluation
Shopper journey research
Brand health tracking
Price elasticity studies
Customer and user experience studies
Competitive benchmarking
Integrate insights from internal data, syndicated sources, custom research, and secondary intelligence to create holistic business recommendations.
Ensure research quality, methodological rigor, and actionable deliverables. Business Partnership & Strategy
Serve as a strategic advisor to executive leadership and functional teams.
Translate complex consumer, shopper, and market information into clear business implications.
Develop executive-ready insights stories that influence organizational priorities and investment decisions.
Lead quarterly insights reviews and strategic learning sessions across business platforms.
Advocate for the end-user and shopper perspective in innovation, portfolio planning, and commercialization discussions. Team Leadership
Recruit, develop, coach, and mentor a high-performing insights team.
Create clear development plans and learning opportunities for team members.
Establish best practices, processes, and governance for research execution and knowledge management.
Foster a culture of curiosity, continuous learning, strategic thinking, and business impact.
Manage workload prioritization, resource allocation, and vendor partnerships. [ Vendor & Knowledge Management
Lead strategic relationships with research suppliers and analytics partners.
Evaluate and onboard research vendors to ensure access to best-in-class capabilities.
Optimize research spending and ensure efficient use of budget.
Build and maintain a centralized insights repository that enables access to historical learning and accelerates decision-making across the organization.
Qualifications
Required
Bachelor's degree in Marketing, Business, Consumer Insights, Market Research, Analytics, Statistics, Psychology, Sociology, Economics, or related field.
8+ years of progressive experience in market research, consumer insights, shopper insights, customer analytics, or related disciplines.
3+ years of people leadership experience.
Expertise designing and interpreting both qualitative and quantitative research.
Experience managing external research agencies and vendor partnerships.
Strong strategic thinking and business acumen.
Exceptional presentation and storytelling capabilities.
Proven ability to influence senior leaders and cross-functional stakeholders.
Strong analytical skills with the ability to synthesize multiple data sources into actionable business recommendations.
Preferred
Consumer Packaged Goods experience.
Home Improvement, Hardware, Paint, Building Materials, or Cleaning category experience.
Familiarity with innovation research, pricing research, and category management applications.
Experience using modern insight platforms and advanced analytics tools.
Leadership Competencies
Strategic Mindset
Anticipates future market opportunities and translates insights into growth strategies.
Business Acumen
Understands commercial drivers, customer needs, competitive dynamics, and profitability levers.
Influence & Communication
Creates compelling narratives that drive action and organizational alignment.
Learning Agility
Embraces new approaches, methodologies, technologies, and changing business conditions.
Talent Development
Builds and develops high-performing teams through coaching and mentorship.
Cross-Functional Leadership
Collaborates effectively across Product Management, Marketing, Sales, Category Management, Finance, and R&D.
Accountability
Delivers measurable business outcomes through disciplined execution and prioritization.
Salary Target Range: $140,000 - $160,000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Rust-Oleum offers 9.5 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
