I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Maidenhead area.
- Salary up to £30,000
- Permanent role
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident reapir centre
If you are interested in finding out more get in contact by calling Piam Pishgoo on 01202 55291 or send us your CV by Clicking Apply Now!
Bodyshop Administrator up to £30,000 Bodyshop Maidenhead
Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA....Read more...
Parts Advisor Southampton - Parts Advisor
Location -Southampton
Salary - £23000 - £26500 Basic £30,000 OTE
Job Title - Parts Advisor
We have an opportunity for an experienced Parts Advisor to join the busy Parts Department within a main voilume brand dealership based in Southampton.
The Parts Advisor role comes with a competitive salary of £23,000 - £26500 Dependent on experience with OTE of £30,000.
- Pension,
- Performance Bonus,
- Company Benefits Scheme,
- Toolbox Insurance
- Life Assurance Cover
- Your Birthday
Parts Advisor Roles and Responsibilities
- Meeting and greeting customers coming into the Parts department
- Ordering, booking out parts, invoicing, and taking payment
- Providing estimates when required
- Achieve sales by prospecting, acquiring and maintaining accounts
- Deal with any customer enquiries over the phone and face to face
- Checking in parts deliveries
- Assisting with parts stock check
- Liaising with the workshop, service advisors and customers
Minimum Requirements for Parts Advisor
- Committed to achieving excellent customer relations and ensuring that customers expectations are exceeded
- Friendly but professional manner and will demonstrate integrity, discretion and objectivity
- A good technical understanding of how motor vehicles work and a willingness to keep technical knowledge updated in order to provide the most efficient service possible
- Knowledge of Kerridge is desirable
- Full, valid and clean UK driving licence
If you want to hear more about the Parts Advisor role, please send us your CV by clicking apply now or by contacting Eric on 07885857727 or Eric@holtrecruitment.com to discuss further.
Parts Advisor - £23000 - £26500 OTE £30000 Main Volume Dealership - Parts Advisor ....Read more...
Parts Advisor Isle of Wight - Parts Advisor
Location -Isle of Wight
Salary - £23000 - £26000 Basic £30,000 OTE
Job Title - Parts Advisor
We have an opportunity for an experienced Parts Advisor to join the busy Parts Department within a main voilume brand dealership based in Isle of Wight.
The Parts Advisor role comes with a competitive salary of £23,000 - £26000 Dependent on experience with OTE of £30,000.
- Pension,
- Performance Bonus,
- Company Benefits Scheme,
- Toolbox Insurance
- Life Assurance Cover
- Your Birthday
Parts Advisor Roles and Responsibilities
- Meeting and greeting customers coming into the Parts department
- Ordering, booking out parts, invoicing, and taking payment
- Providing estimates when required
- Achieve sales by prospecting, acquiring and maintaining accounts
- Deal with any customer enquiries over the phone and face to face
- Checking in parts deliveries
- Assisting with parts stock check
- Liaising with the workshop, service advisors and customers
Minimum Requirements for Parts Advisor
- Committed to achieving excellent customer relations and ensuring that customers expectations are exceeded
- Friendly but professional manner and will demonstrate integrity, discretion and objectivity
- A good technical understanding of how motor vehicles work and a willingness to keep technical knowledge updated in order to provide the most efficient service possible
- Knowledge of Kerridge is desirable
- Full, valid and clean UK driving licence
If you want to hear more about the Parts Advisor role, please send us your CV by clicking apply now or by contacting Eric on 07885857727 or Eric@holtrecruitment.com to discuss further.
Parts Advisor - £23000 - £26000 OTE £30000 Main Volume Dealership - Parts Advisor ....Read more...
Commercial Insurance Account Handler
Location: Glasgow, Lanarkshire
Salary: £38,000 + Excellent Benefits
Full Time, Permanent, Monday - Friday, 9am - 5.30pm
The Client:
Our client is a fully independent commercial insurance brokerage offering excellent customer service aiming to protect the business against unexpected events affordably.
The Role:
As a Commercial Account Executive, you will manage and expand a portfolio of commercial accounts, leveraging your negotiation skills and customer-focused approach.
Duties:
* Manage and develop a portfolio of commercial accounts.
* Conduct face-to-face client meetings to assess and meet their insurance needs.
* Collaborate with in-house teams and an Account Handler to achieve sales targets and KPIs.
* Utilise expert negotiation and problem-solving skills to cater to client requirements.
Requirements:
* Previously worked as a Commercial Insurance Account Handler or in a similar role.
* Proven experience in cross-class commercial insurance.
* Ideally, possess 1 year experience in sales and account management.
* Exceptional analytical, organisational, and problem-solving skills.
* A strong track record of meeting sales targets and KPIs.
* Valid driving licence.
Benefits:
* Competitive salary.
* Bi-annual profit share bonus with a £3,600 tax exemption on dividend bonus.
* 21 days holiday plus Scottish public holidays.
* Company pension
* Free on-site parking.
* Free company events.
Apply now for this exceptional opportunity to work with a dynamic team and elevate your career to new heights.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
key words - Account Executive, Commercial Insurance, Insurance Advisor, sales Adviser, Insurance, Consultant, Insurance Advisor, Insurance sales, account handler, Insurance broker, Insurance executive
....Read more...
Insurance Sales Executive
Location: Glasgow, Lanarkshire
Salary: £38,000 + Excellent Benefits
Full Time, Permanent, Monday - Friday, 9am - 5.30pm
The Client:
Our client is a fully independent commercial insurance brokerage offering excellent customer service aiming to protect the business against unexpected events affordably.
The Role:
As a Commercial Account Executive, you will manage and expand a portfolio of commercial accounts, leveraging your negotiation skills and customer-focused approach.
Duties:
* Manage and develop a portfolio of commercial accounts.
* Conduct face-to-face client meetings to assess and meet their insurance needs.
* Handle the full 360-degree cycle: prospect, win business, manage and upsell to clients.
* Collaborate with in-house teams and an Account Handler to achieve sales targets and KPIs.
* Utilise expert negotiation and problem-solving skills to cater to client requirements.
Requirements:
* Previously worked as a Commercial Insurance Account Handler or in a similar role.
* Proven experience in cross-class commercial insurance.
* Ideally, possess 1 year experience in sales and account management.
* Exceptional analytical, organisational, and problem-solving skills.
* A strong track record of meeting sales targets and KPIs.
* Valid driving licence.
Benefits:
* Competitive salary.
* Bi-annual profit share bonus with a £3,600 tax exemption on dividend bonus.
* 21 days holiday plus Scottish public holidays.
* Company pension
* Free on-site parking.
* Free company events.
Apply now for this exceptional opportunity to work with a dynamic team and elevate your career to new heights.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
key words - Account Executive, Commercial Insurance, Insurance Advisor, sales Adviser, Insurance, Consultant, Insurance Advisor, Insurance sales, account handler, Insurance broker, Insurance executive
....Read more...
Customer Service Advisor
Location: Newry,Down
Salary: Very Competitive + Excellent Benefits
The Client:
Our client is a well-established automotive firm, offering a wide range of products and services to the transport industry.
The Role:
As a Customer Service Advisor, youll play a pivotal role in ensuring exceptional customer service and operational efficiency.
Responsibilities:
? Serve as the primary point of contact for customers, addressing their needs courteously.
? Manage service schedules and database efficiently.
? Coordinate PSV appointments and workshop job cards.
? Conduct outbound sales and customer care calls, nurturing key customer relationships.
? Generate maintenance contract quotes and sales.
? Collaborate with Workshop Foreman for job planning and efficiency.
? Communicate additional work requirements to customers, providing accurate quotations.
? Ensure customer satisfaction by adhering to Volvo Customer Commitments and handling complaints effectively.
? Perform general administration tasks, including report generation, paperwork management, and word processing.
Requirements:
? Previously worked as a Customer Service Advisor or in a similar role.
? GCSE level education, including Maths and English.
? Strong administration and organisational skills.
? Skilled in computer operations.
? Experience in service reception or franchised car / heavy vehicle dealership would be desirable.
? Prior mechanical knowledge would be beneficial.
? Full UK driving licence.
Benefits:
? Health insurance
? Life insurance
? Bonus scheme
? Pension scheme
? Office perks
? Free parking
? Free work laptop
? Cycle to work scheme
? Employee development programs
? Gym membership or wellness programs
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In app....Read more...
Senior Mortgage Advisor
Location: Crawley, West Sussex
Salary: Basic £31k (OTE £60k) + Excellent Benefits
Job Type: Full Time, Permanent, Monday - Friday (40hours)
The Client:
Our client is a reputable estate agency specialising in residential sales, lettings, land & new home development, and mortgage services.
The Role:
As a Senior Mortgage Advisor, you will provide expert mortgage advice and solutions to clients while maximising business opportunities and maintaining high standards of service.
Duties:
? Assess individual client circumstances and recommend suitable mortgage solutions.
? Sell associated insurance products and ensure compliance with regulations.
? Proactively contact existing client base for new business opportunities.
? Meet and exceed sales targets while maintaining a good referral rate.
? Collaborate with estate agency team to capitalise on business opportunities.
? Liaise with lenders to confirm product conditions align with customer needs.
? Coach and support colleagues to maintain a high referral rate.
? Ensure all documentation adheres to FCA guidelines, is compliant, correct, and properly witnessed and signed.
Requirements:
? Previously worked as a Mortgage Advisor or in a similar role.
? At least 1 year of experience in mortgage advisory roles.
? Possess prior experience in Estate Agency with at least 6 months of listing experience.
? Minimum CEMAP 1 qualification or equivalent.
? Full driving license.
Shift:
? Monday to Friday: 08:30 AM to 5:30 PM
? Saturday: 09:00 AM to 5:00 PM
? Option to work from home one day per week
Benefits:
? Competitive salary with uncapped earning potential.
? 33 days plus bank holidays
? Company pension
? Life insurance
? Employee discount
? Company events
? Referral programme
? Health & wellbeing programme
Apply now for this exciting opportunity to make a difference in clients lives and advance your career.
Important Information: ....Read more...
Customer Service Advisor
Location: Newry,Down
Salary: Very Competitive + Excellent Benefits
The Client:
Our client is a well-established automotive firm, offering a wide range of products and services to the transport industry.
The Role:
As a Customer Service Advisor, youll play a pivotal role in ensuring exceptional customer service and operational efficiency.
Responsibilities:
* Serve as the primary point of contact for customers, addressing their needs courteously.
* Manage service schedules and database efficiently.
* Coordinate PSV appointments and workshop job cards.
* Conduct outbound sales and customer care calls, nurturing key customer relationships.
* Generate maintenance contract quotes and sales.
* Collaborate with Workshop Foreman for job planning and efficiency.
* Communicate additional work requirements to customers, providing accurate quotations.
* Ensure customer satisfaction by adhering to Volvo Customer Commitments and handling complaints effectively.
* Perform general administration tasks, including report generation, paperwork management, and word processing.
Requirements:
* Previously worked as a Customer Service Advisor or in a similar role.
* GCSE level education, including Maths and English.
* Strong administration and organisational skills.
* Skilled in computer operations.
* Experience in service reception or franchised car / heavy vehicle dealership would be desirable.
* Prior mechanical knowledge would be beneficial.
* Full UK driving licence.
Benefits:
* Health insurance
* Life insurance
* Bonus scheme
* Pension scheme
* Office perks
* Free parking
* Free work laptop
* Cycle to work scheme
* Employee development programs
* Gym membership or wellness programs
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Advisor, Service Adviser, service representative, customer service, vehicle, automotive, job, service executive
....Read more...
Senior Mortgage Advisor
Location: Crawley, West Sussex
Salary: Basic £31k (OTE £60k) + Excellent Benefits
Job Type: Full Time, Permanent, Monday - Friday (40hours)
The Client:
Our client is a reputable estate agency specialising in residential sales, lettings, land & new home development, and mortgage services.
The Role:
As a Senior Mortgage Advisor, you will provide expert mortgage advice and solutions to clients while maximising business opportunities and maintaining high standards of service.
Duties:
* Assess individual client circumstances and recommend suitable mortgage solutions.
* Sell associated insurance products and ensure compliance with regulations.
* Proactively contact existing client base for new business opportunities.
* Meet and exceed sales targets while maintaining a good referral rate.
* Collaborate with estate agency team to capitalise on business opportunities.
* Liaise with lenders to confirm product conditions align with customer needs.
* Coach and support colleagues to maintain a high referral rate.
* Ensure all documentation adheres to FCA guidelines, is compliant, correct, and properly witnessed and signed.
Requirements:
* Previously worked as a Mortgage Advisor or in a similar role.
* At least 1 year of experience in mortgage advisory roles.
* Possess prior experience in Estate Agency with at least 6 months of listing experience.
* Minimum CEMAP 1 qualification or equivalent.
* Full driving license.
Shift:
* Monday to Friday: 08:30 AM to 5:30 PM
* Saturday: 09:00 AM to 5:00 PM
* Option to work from home one day per week
Benefits:
* Competitive salary with uncapped earning potential.
* 33 days plus bank holidays
* Company pension
* Life insurance
* Employee discount
* Company events
* Referral programme
* Health & wellbeing programme
Apply now for this exciting opportunity to make a difference in clients lives and advance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Mortgage Advisor, Mortgage Adviser, Mortgage Broker, Mortgage Consultant, Mortgage Specialist, jobs
....Read more...
Service Advisor
Location: Newtownabbey, Antrim
Salary: Very Competitive + Excellent Benefits
Job Type: Full Time, Monday - Friday, 8am to 5.00pm
The Client:
Our client is a reputable provider of capital equipment solutions, specialising in construction and material handling machinery, offering expert advice and quality service for all equipment requirements.
The Role:
As a Service Advisor in the aftermarket team, you will support the Service Manager in organising staffing and workflow, ensuring exceptional customer service standards.
Duties:
* Provide prompt customer service in person and over the phone
* Organise and prioritise work to achieve targets efficiently
* Maintain high standards and collaborate effectively with colleagues
* Ensure customer satisfaction through timely responses and service excellence
Requirements:
* Previously worked as a Service Advisor or in a similar role.
* Customer service experience with excellent organisational skills
* Ability to exceed customer expectations and work effectively in a team
Benefits:
* Company pension
* Cycle to work scheme
* Free on-site parking
* Private medical insurance
Apply now for this exciting opportunity to enhance your career with a leading organisation!
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Advisor, Service Adviser, Service Receptionist, Service Administrator, customer Service
....Read more...
Leaving Care Personal Advisor - Ashton-under-LyneAre you a passionate, dedicated Leaving Care Personal Advisor looking for your next role? 4Recruitment Services are recruiting a Personal Advisor to join a leaving care team based in Tameside. Umbrella Rate: £19.14 - £20.86 per hour Duration: 3 months initiallyHours: Monday to Friday, 8.30am – 5pm, 36 hrs/week – Hybrid - All Duty days must be worked from office base and normally 2 to 3 days per week in officePersonal Advisor role: Full JD Available
Provide support, guidance and interventions to young people as they develop into adulthood, progress to achieve their own tenancies and become part of their wider communitiesProvide financial support and help them work on their financial skills and budgetingHelp gain access to appropriate accommodation, education, employment and trainingHelp maximise their involvement in community based activitiesLiase with other agencies on their behalfImplement child protection procedures where children/ young people may be at riskAttend, plan and carry out reviews and home visitsFollow and implement recommendations of reviews and pathway plansKeep accurate and up to date records
Essential Requirements
UK Driving Licence, access to a vehicle, business insuranceRecent extensive experience working with young people aged 16-21 in difficulty in a professional capacityKnowledge of the leaving care regulationMust be able bodied, robust and have a positive attitudeYou Must Have Right to Live & Work in the UKEnhanced Child and Adult DBS registered to the update service
We also offer an outstanding referral scheme for any Leaving Care Personal Advisor friends or colleagues.If you are a Leaving Care Personal Advisor and would like to express your interest, please contact us for this great opportunity by calling on 0208 514 9110 and speak to Sammy Davis Or email on, sammyd@4recruitmentservices.com Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.....Read more...
Sales Agent (Commercial Insurance)
Location: Omagh, County Tyrone
Salary: £22k - £25k + Excellent Benefits
Job Type: Full-Time, Monday - Friday
The Client:
Our client, a respected independent insurance brokerage, excels in offering customised insurance solutions with a strong focus on client satisfaction.
The Role:
As a Commercial Insurance Sales Agent, youll manage a personal client and prospect portfolio, supported by our extensive training programme for an optimal start.
Requirements:
? Previously worked as a Sales Agent or in a similar role.
? Experience in sales, with a focus on achieving and surpassing targets.
? Exceptional ability to engage and communicate with clients.
? Financial services experience would be desirable.
Benefits:
? Pension scheme
? Bonus scheme
? Life insurance
? On-site parking
? Retail discounts
? Employee discounts
? Private medical insurance
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: sales Agent, Sales Advisor, Insurance Sales, Selling Insurance, Commercial Insurance, Insurance
....Read more...
Sales Agent (Commercial Insurance)
Location: Omagh, County Tyrone
Salary: £22k - £25k + Excellent Benefits
Job Type: Full-Time, Monday - Friday
The Client:
Our client, a respected independent insurance brokerage, excels in offering customised insurance solutions with a strong focus on client satisfaction.
The Role:
As a Commercial Insurance Sales Agent, youll manage a personal client and prospect portfolio, supported by our extensive training programme for an optimal start.
Requirements:
* Previously worked as a Sales Agent or in a similar role.
* Experience in sales, with a focus on achieving and surpassing targets.
* Exceptional ability to engage and communicate with clients.
* Financial services experience would be desirable.
Benefits:
* Pension scheme
* Bonus scheme
* Life insurance
* On-site parking
* Retail discounts
* Employee discounts
* Private medical insurance
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: sales Agent, Sales Advisor, Insurance Sales, Selling Insurance, Commercial Insurance, Insurance
....Read more...
Personal Advisor - Children and Young People’s Services - LiverpoolAre you a passionate, dedicated Personal Advisor looking for your next role? 4Recruitment Services are recruiting an experienced Personal Advisor to join a Team based in Liverpool.Umbrella Rate: £18.40 per hour Duration: 3 months initially Hours: Monday to Friday, 9am – 5.30pm, 35 hrs/weekPersonal Advisor role: Full JD Available
Provide tailored support, accurate guidance and advice on transition planning for young people leaving careMeet the individual needs of young peopleTo ensure that all children have comprehensive pathway plans, and these are regularly reviewedEnsure that care leavers are living in suitable accommodation, and are supported into education and employmentWork pro-actively with young people to equip them emotionally, socially and with the practical skills required for more independent livingComplete visits and keep in constant contact with the young peoplePromote the young people’s independenceLiaise with a range of agencies including Early Help & Prevention Service, Education and Careers Advice Service, Police, YOS, Health, Housing, Higher/Further Education providersDevelop and maintain close relationships with the young people all partner agencies who play their part in supporting the care leaversKeep and maintain accurate, up to date records of all workMaintain effective communication and actively contribute to team case discussions, staff development sessions, childcare reviews and other meetings as requiredParticipate in individual supervision with the line manager, as well as undertaking appropriate training and developmental opportunities
Essential Requirements
UK Driving Licence, access to a vehicle, business insuranceDirect experience working with young people in, or leaving, the care systemExperience of child assessmentsExcellent written and verbal communication skillsYou Must Have Right to Live & Work in the UKMust already have an Enhanced Child DBS registered to the update service
We also offer an outstanding referral scheme for any Personal Advisor friends or colleagues.If you are a Personal Advisor and would like to express your interest, please contact us for this great opportunity by calling on 0208 514 9110 and speak to Sammy Davis Or email on, sammyd@4recruitmentservices.com Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.....Read more...
Service Advisor
Location: Newtownabbey, Antrim
Salary: Very Competitive + Excellent Benefits
Job Type: Full Time, Monday - Friday, 8am to 5.00pm
The Client:
Our client is a reputable provider of capital equipment solutions, specialising in construction and material handling machinery, offering expert advice and quality service for all equipment requirements.
The Role:
As a Service Advisor in the aftermarket team, you will support the Service Manager in organising staffing and workflow, ensuring exceptional customer service standards.
Duties:
? Provide prompt customer service in person and over the phone
? Organise and prioritise work to achieve targets efficiently
? Maintain high standards and collaborate effectively with colleagues
? Ensure customer satisfaction through timely responses and service excellence
Requirements:
? Previously worked as a Service Advisor or in a similar role.
? Customer service experience with excellent organisational skills
? Ability to exceed customer expectations and work effectively in a team
Benefits:
? Company pension
? Cycle to work scheme
? Free on-site parking
? Private medical insurance
Apply now for this exciting opportunity to enhance your career with a leading organisation!
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations ....Read more...
CUSTOMER SERVICE ADMINISTRATOR – FINANCIAL SERVICESLONDON
UP TO £30,000 + HYBRID + PROGRESSION
We now have a fantastic opportunity for an experienced Customer Service Administrator to join a stable and growing financial services business in London. A fantastic career move for an ambitious, enthusiastic, outgoing, professional and experienced Customer Service Administrator, Sales Administrator, Administrator, Sales Advisor, Sales Executive or Account Manager within a business-to-business, commercial, insurance or finance role, with face-to-face meeting experience, good rapport building and communication skills.CUSTOMER SERVICE ADMINISTRATOR
Assisting with client enquiries and queries
Supporting clients who are looking to set up accounts
Reaching out to new clients to support them in their onboarding
Improving clients services and recognising opportunities
Providing excellent service to clients
Ensure all clients are contacted regularly
Ensure client on-boarding and ongoing service queries are managed efficiently and in a timely manner
THE PERSON:
Previous experience as A Customer Service Administrator, Sales Administrator, Administrator, Sales Advisor, Sales Executive or Account Manager
Experience in Financial Services, Insurance, FinTech or a similar market is desirable
Excellent communication skills
Enthusiastic and professional approach
Excellent IT Literacy and Excel skills
Fluent in English, written and spoken
A team player with strong communication and problem-solving skills
Develop and maintain good solid business relationships with clients and able to work under pressure in different work situations.
BENEFITS:
Positive, encouraging team
Excellent bonus scheme
Growing UK Business
Hybrid working
Fantastic progression & development
25 days Holidays + Bank Holidays
TO APPLY: Please send your CV via the advert for the Customer Service Administrator position via the advertisement for immediate consideration.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Customer Retentions Advisor
Salary: £24,000 - £25,000 per annum
Location: Bournemouth/Poole area
Hours: 37 ½ hours per week
Contract: Full Time, Permanent
Our client, a highly respected specialist insurance company, is looking for a passionate and professional individual to join their Retentions/Renewals team.
Working as a Retention Advisor, your role is to retain existing policy holders in the household Insurance market.
In this telephony-based position, you will manage a portfolio of customers whilst working with Insurers, management agencies and the administration team to ensure continued retention of existing business ensuring you meet the clients diverse customer needs and requirements.
Main Responsibilities:
Managing clients within the retention cycle
Making outbound calls to existing customers to discuss their upcoming renewal
Adherence to the requirements laid out by the FCA in terms of compliance and customer risk
Build relationships with 3rd party Insurers and Underwriters
Upselling additional products, seek cross sale and referral opportunities where applicable
Providing first class customer service through advice and expertise
In order to be successful in this Retentions role, our client is looking for someone who has:
Excellent communication skills - listening and building relationships with customers as it’s important that you really get to know and understand their requirements.
You have amazing problem-solving skills –you will need to come up with tailor made solutions as our client doesn’t have a "one size fits all" approach for their customers
No previous experience required as our client offers on-site training, workshops, coaching and will support you through industry qualifications.
Professional and ambitious
A great team-player
In return for your hard work and commitment, our client offers fantastic benefits including:
25 days holiday, increasing to 27 days through service (plus bank holidays)
Access to a Healthcare Cashplan, which gives you access to lots of different benefits
Excellent training and development schemes with accelerated career progression
Company funded CII professional qualification
Enhanced maternity and paternity policies
Cycle to work loan scheme
Discount on gym membership across the UK
Access to discounted personal health policies as well as a range of insurance products including home, motor, travel, specialist vehicles, critical illness, private medical, income protection etc.
Access to hundreds of high street retailer discounts
Employee Assistance Programme
....Read more...
HR & Recruitment Advisor
Salary: Up to £30,000 per annum
Location: Ferndown, Dorset (Hybrid working options after probation)
Hours: Monday - Friday
Our client is a highly successful IT Services Provider based in Ferndown, Dorset. Their Company ethos revolves around ambition, integrity, and community, and this shows in our employees with the average length of service exceeding 10 years.
They are looking for an individual who resonates with these values to join their vibrant HR and Recruitment team.
As HR & Recruitment Advisor, you'll implement HR best practices that align with the business objectives and our dedication to our people, as well as be heavily involved in the recruitment of skilled, professional individuals into the Company.
You'll play a crucial role in our ongoing expansion, overseeing every aspect of the employee journey. From sourcing top-tier talent to instigating people-centric initiatives, your role will be really varied.
Main Responsibilities:
Taking proactive charge of end-to-end recruitment, from managing vacancies and organising careers events to ensuring smooth onboarding processes.
Utilising data-driven insights to implement HR strategies that seamlessly integrate with the business goals.
Offering reliable HR guidance and assistance to all members of the organisation.
Updating and implementing effective HR policies and procedures.
Collaborating closely with the Head of People and Culture to uphold HR and recruitment best practices.
Skills/Experience required as HR & Recruitment Advisor:
Exceptional attention to detail paired with excellent communication skills.
A proactive mindset coupled with a passion for the business.
A tenacious and curious approach to challenges.
A solid grasp of UK employment law in practical applications.
CIPD Level 3 qualification or relevant HR experience.
In return for your hard work and commitment, our client offers fantastic benefits, including:
Flexible and hybrid working options once established
Investment in industry-led training
Tailored development opportunities
Generous holiday allowance
Private medical insurance
Financial health services
Enhanced matched company pension scheme
Mental health support from trained Mental Health First Aiders
Annual summer and winter parties
Sustainable travel schemes
Significant annual sponsorship through our Community Fund
So, if you’re looking for the next step in your HR/Recruitment career, working with a fantastic Company, apply today!....Read more...
Customer Service - Motor Claims Handler
Location – Eastleigh (Hybrid Working)
Salary – £24,100 per annum (increasing to £25,600 within 18 months)
Hours – 37 ½ hours per week, 5 days per week or part time full days available (between Monday – Friday 8.00am – 9.00pm, Saturday – Sunday 9.00am – 5.00pm)
Are you ready to be the reassuring voice our client’s customers rely on? Join their vibrant team in Eastleigh as a Motor Claims Customer Service Advisor. No prior insurance experience necessary – just bring your eagerness to learn and enthusiasm for customer service.
Our client offers a balanced work-life schedule with a 37 ½ hour week. Shifts are set in advance, allowing you to plan around your personal commitments. After your probationary period, enjoy additional flexibility such as a four-day workweek dependent on Company needs.
Main Responsibilities:
Guide customers through their policy coverage to ensure they fully understand their benefits.
Provide a stress-free experience by addressing customer concerns with clarity and empathy.
Assist in creating new claims and ensure thorough understanding of customer needs.
Handle enquiries from brokers and partners to ensure continuous progress.
Ensure accurate processing of claims with comprehensive training provided.
Manage challenging calls professionally and efficiently.
Deliver outstanding customer service, prioritising customer satisfaction.
Identify potential fraud indicators and make informed decisions through effective questioning techniques.
Maintain consistently high standards in handling calls.
To be successful as a Motor Claims Customer Service Advisor, you need to have the following skills/experience:
Prior customer service experience preferred but not required; we prioritise attitude and potential.
Passion for delivering exceptional customer experiences.
Resilience to handle tough situations with a positive outlook.
Strong verbal and written communication skills, with an ability to simplify complex concepts.
Eagerness to learn in a fast-paced environment.
Team player mindset, thriving in collaborative environments.
Can-do attitude with a commitment to fostering an inclusive team culture.
In exchange for your hard work and commitment, our client offers the following amazing benefits:
A competitive pension for which our client will pay twice the amount.
Generous amount of holidays with the option to buy up to 10 additional days.
Regular salary reviews
Discretionary annual bonus based on personal and company performance
Life assurance of 4 x salary with the option to flex up
Return to work programme scheme
Flexible benefits package (private medical insurance, health and dental plans, free life assurance policy, discounted gym membership, cycle to work scheme as well as discounts with a wide range of retailers through our partner Perkz.com).
Support groups- well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more
So, if you are looking to join a company where you will be rewarded for your hard work, apply today!....Read more...
In House Lawyer | Commercial | Gibraltar | Competitive Market Salary Package depending on experience| Office Based
In House Lawyer/Legal Advisor required for a growing visionary development company based at one of their key office locations in Gibraltar. The successful applicant will act as Legal Advisor to the Director team throughout the contract process and have an expertise in contract law ideally from the Construction industry. Confident communication skills are key to act as liaison between both external and internal parties. This is a junior to middle level role and would suit ideally a UK/Gibraltar part or newly qualified Lawyer or Paralegal or Legal Associate with relevant experience and ideally have a minimum of five years’ experience in a similar position.
What's on offer to you?
Genuine career progression due to company growth
22 days holiday plus Gibraltar Bank Holidays
High profile role working alongside Director Team
What You Will Be Doing
Legal Matters:
Review, negotiate, and draft contracts, collateral warranties, subcontracts, supply contracts, NDAs, and bespoke agreements as required
Draft RFQs in coordination with the purchasing team
Monitor and manage insurance-related affairs
Review and draft bonds, parent company guarantees, similar documents as required in collaboration with the finance team
Risk mitigation
Provide guidance on dispute resolution
Liaison with external legal counsel
Contract Management:
Offer legal and contractual assistance throughout project lifecycles in coordination with on-site project managers and the production team
Monitor progress of projects with on-site teams
Overview and manage correspondences with clients and various stakeholders
Internal/Corporate Governance Matters:
Provide legal support to the HR team
Handle corporate matters such as lease renewals, updates to corporate documentation, etc
Maintain updates to general terms and conditions
Ensure an up-to-date archive of legal documents
Training:
Provide training to employees on legal and contractual matters relevant to contract law, construction law, and risk management
What You Will Need to Succeed in This Role
Minimum of five years’ experience in a similar role
Part or Newly Qualified Lawyer in the UK/Gibraltar
Excellent communication skills and a confidant personality to be able to multi task
Work well under pressure
Self-motivated as well as being a strong and keen team player
Keywords: Lawyer| Legal Advisor | Gibraltar | Contracts| Agreements |Corporate Governance | NDAs |Bonds....Read more...
In House Lawyer | Commercial | Gibraltar | Competitive Market Salary Package depending on experience| Office Based
In House Lawyer/Legal Advisor required for a growing visionary development company based at one of their key office locations in Gibraltar. The successful applicant will act as Legal Advisor to the Director team throughout the contract process and have an expertise in contract law ideally from the Construction industry. Confident communication skills are key to act as liaison between both external and internal parties. This is a junior to middle level role and would suit ideally a UK/Gibraltar part or newly qualified Lawyer or Paralegal or Legal Associate with relevant experience and ideally have a minimum of five years’ experience in a similar position.
What's on offer to you?
Genuine career progression due to company growth
22 days holiday plus Gibraltar Bank Holidays
High profile role working alongside Director Team
What You Will Be Doing
Legal Matters:
Review, negotiate, and draft contracts, collateral warranties, subcontracts, supply contracts, NDAs, and bespoke agreements as required
Draft RFQs in coordination with the purchasing team
Monitor and manage insurance-related affairs
Review and draft bonds, parent company guarantees, similar documents as required in collaboration with the finance team
Risk mitigation
Provide guidance on dispute resolution
Liaison with external legal counsel
Contract Management:
Offer legal and contractual assistance throughout project lifecycles in coordination with on-site project managers and the production team
Monitor progress of projects with on-site teams
Overview and manage correspondences with clients and various stakeholders
Internal/Corporate Governance Matters:
Provide legal support to the HR team
Handle corporate matters such as lease renewals, updates to corporate documentation, etc
Maintain updates to general terms and conditions
Ensure an up-to-date archive of legal documents
Training:
Provide training to employees on legal and contractual matters relevant to contract law, construction law, and risk management
What You Will Need to Succeed in This Role
Minimum of five years’ experience in a similar role
Part or Newly Qualified Lawyer in the UK/Gibraltar
Excellent communication skills and a confidant personality to be able to multi task
Work well under pressure
Self-motivated as well as being a strong and keen team player
Keywords: Lawyer| Legal Advisor | Gibraltar | Contracts| Agreements |Corporate Governance | NDAs |Bonds....Read more...
Norwegian Speaking Customer Service Advisor | Move to SpainJoin our ''lovely team'' in Malaga, Spain representing an American multinational which, through its platform, is the world reference for business travel allowing professionals a wide choice in booking flights, hotels, cars, and trains, while providing an incomparable quality of service. Operating a group of several online travel agencies, the company strives to guarantee its customers an unrivalled experience.Relocation package:• Assistance with administrative procedures (opening your bank account, obtaining your social security number, etc...)In addition to all this, you will receive:• Meal allowance • Private medical insurance • Full time / 39 hours per week • Ongoing training • 22 days of paid vacation + public bank holidays • Careers opportunities • And many other advantages (activities, store discounts, gym, etc.)What will be asked to do?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible?• Hold an EU passport/ID or the NIE • Norwegian NATIVE level/C2 (spoken and written) • B2 English level minimum (when taking up the position, the training will be delivered in English)What is the next step?Apply now and get interviewed!....Read more...
Norwegian Speaking Customer Service Advisor | Move to SpainJoin our ''lovely team'' in Malaga, Spain representing an American multinational which, through its platform, is the world reference for business travel allowing professionals a wide choice in booking flights, hotels, cars, and trains, while providing an incomparable quality of service. Operating a group of several online travel agencies, the company strives to guarantee its customers an unrivalled experience.Relocation package:• Assistance with administrative procedures (opening your bank account, obtaining your social security number, etc...)In addition to all this, you will receive:• Meal allowance • Private medical insurance • Full time / 39 hours per week • Ongoing training • 22 days of paid vacation + public bank holidays • Careers opportunities • And many other advantages (activities, store discounts, gym, etc.)What will be asked to do?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible?• Hold an EU passport/ID or the NIE • Norwegian NATIVE level/C2 (spoken and written) • B2 English level minimum (when taking up the position, the training will be delivered in English)What is the next step?Apply now and get interviewed!....Read more...
About You
Essentially you will have proven experience in the automotive industry working in a customer service focused role, with ability to multi-task and adapt to changing priorities.
You will have exceptional administration skills, with experience in MS Office and basic Excel. Basic Sage accounts would be an advantage to assist the Office Manager in absence but not essential.
You must be dynamic and enthusiastic in your approach, computer literate and an excellent communicator who is self-motivated and able to work to a high standard in a fast-paced environment. This requires multi-tasking and flexibility in your approach along with customer satisfaction and professional representation.
A clean driving license is required for the role.
About the Job
Due to continued growth and success, we have an exciting opportunity for a Customer Service Advisor to join our front of house team.
As a customer service advisor, you will manage the customer experience journey, including product information, customer complaints and resolutions. You will support the team answering phone calls and using our body shop management system – Autoflow for general enquiries, updates, creating notifications, booking in customers, arranging vehicle collections/returns and general administration. You will assist the Office Manager with invoicing and debt control.
The customer service role is the forefront of our operation and customer communication and professional representation is extremely important to maintain our reputation and level of recognised achievements/awards within the industry.
Training will be supported on Autoflow, Excel and Sage (if required)
About us:
Perfect Paint are an award winning and a leading prestige Accident Repair Centre in Milton Keynes. We are highly respected with over 40 years of knowledge and expertise in the industry and are appointed by Manufacturers and Insurance companies. With our dynamic approach, combined with the latest techniques and state-of-art technology we remain focused on our customer's expectations and the safety of our repairs.
Perfect Paint employees are the most valued assets of our organisation. We reward for hard work, loyalty and achievements and promote a workplace culture that represents ‘one team’ and recognises work-life balance when needed. We are also an advocate for training our estimators to widen their skill set on knowledge with the ever-evolving vehicles of today.
Salary: up to £26k per annum subject to skills and experience
Hours of work: Monday – Friday 8.00 a.m. - 5.00 p.m. and Friday - 8.00 a.m. - 4.30 p.m. (42hrs)
Holidays: 29 days holiday including public holidays plus additional days with service
Company Pension Scheme: Nest
Perfect Paint accredited Training - paid for by the business.
Opportunities for career progression ....Read more...
COMMERCIAL INSURANCE ADVISOR SALARY UP TO £40,000 LUTTERWORTH
Get recruited is proud to represent a small friendly insurance brokerage looking to expand their team due to a recent company growth.You will be responsible for the servicing the needs of SME Commercial Clients, involved in taking on new business through referrals, contacting clients as their renewals approach and be a point of contact for your clients throughout their policy term as and when any issues arise.Requirements
Experience in Commercial Insurance Broking - ideally within Fleet classes
Handling renewals, Mid-Term Adjustments and taking on new business through referrals.
Experience with Acturis software is strongly preferred
A demonstrated passion for excellence with respect to treating and caring for customers.
The ability to communicate clearly and professionally, both verbally and in writing.
To have strong decision making and analytical abilities.
To have strong detail orientation and communication / listening skills.
A willingness to work a flexible schedule and occasional overtime when needed.
To possess a strong work ethic and team player mentality.
Main Tasks and Responsibilities
To complete the task of “fact finding” to identify clients’ requirements and to provide a quotation to meet their Demands and Needs and fulfil our obligation of “Treating Customers Fairly” (TCF).
To obtain quotations, using delegated authority arrangements or by referring to insurers, to communicate quotations, advising the most appropriate in terms of price and cover to meet the applicant’s needs.
To contact clients to renew policies and the preparation of required renewal documentation in accordance with company guidelines and requirements.
To produce new business income, maximise and manage prospects from the company database in accordance with Company Procedures and Regulatory Requirements.
The role involves areas where the jobholder deals with commercial lines administration, setting up New Business and Renewal cases in Acturis, correspondence and liaising with insurers as required. The role also involves pursuing issues and the checking of endorsements, warranties and special conditions relating to New Business and Renewal documents before dispatch. Some of the work may be supervised.
To enable the smooth operation and continued development of the renewal team.
To professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
To troubleshoot customer issues over the phone.
To use automated information systems to analyse the customer’s situation.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
