Redline are looking for an experienced Inside Sales Lead to oversee the day-to-day running of our Basingstoke based Customers internal sales function, ensuring a seamless journey from quotation through to order fulfilment. This is a hands-on role combining customer service, sales support and team leadership, working closely with Sales, Warehouse, Finance and Supply Chain to deliver an outstanding customer experience.
Key Responsibilities for this Inside sales Lead job opportunity in Basingstoke
Lead and support the Inside Sales team to achieve service and operational targets.
Manage the end-to-end sales order process, ensuring accuracy and efficiency.
Build strong customer relationships, handling enquiries and resolving issues professionally.
Maintain accurate CRM/ERP records and produce reports to support business performance.
Identify opportunities to improve processes, customer satisfaction and team performance.
Collaborate with internal departments to ensure smooth order fulfilment and service delivery.
What We're Looking For:
Previous experience in an inside sales, customer service or sales operations leadership role.
Strong organisational skills with excellent attention to detail.
Confident communicator with a proactive, solution-focused approach.
Experience using CRM/ERP systems and Microsoft Office.
Ability to lead, coach and motivate a team while delivering exceptional customer service.
This is an excellent opportunity for a customer-focused sales professional looking to take the next step in their career within a collaborative and fast-paced environment. If you are keen or would like some more information regarding this job opportunity in Basingstoke please send an updated cv over to nking@redlingroup.Com or call 0158287889 for more details.....Read more...
We’re recruiting for an Inside Sales Executive to join a thriving sales team based at a well-established company’s UK headquarters in Banbury. This is a full time, permanent, position which will be 100% office based.
This is a fantastic opportunity for someone who loves combining sales, customer service, and relationship management, all while working in a supportive, collaborative environment.
You’ll play a key part in driving sales, managing existing customer accounts, and developing new business opportunities. You will be responsible for managing the entire sales cycle for existing customers, from lead qualification to nurturing existing accounts and closing deals. This role is a great opportunity for a proactive and results-driven individual to make a direct impact on business growth.
As Inside Sales Executive you will be responsible for:
Sales and Business Development
Proactively following up on open quotes, asset sample requests, abandoned shopping baskets, and other qualified sales leads utilising the CRM tool to maximise conversion rates
Qualifying and contacting high-value warm leads
Proactively contacting relevant customers to capture follow-on business or resolve outstanding queries
Upselling and cross-selling: promoting and selling the comprehensive range of products, alongside solutions, to maximise revenue and average order value from every interaction
Building and maintaining strong relationships with existing customers, acting as a trusted advisor to secure repeat business, drive customer loyalty, and identify scalable growth opportunities within these existing accounts
Campaign Management and Reactivation
Partner with the marketing team to execute outbound telephone campaigns and follow up on specific direct mail promotions to generate interest and new business
Analyse dormant customer data to identify and prioritise reactivation efforts
Search for, manage, and follow up on public tenders to secure new contracts
As Inside Sales Executive you must be/have:
3+ years’ experience in sales
Proven track record of meeting and exceeding sales targets
Excellent communication skills, both written and verbal
Strong understanding of the full sales cycle from lead generation to close
CRM experience (Salesforce ideal) and solid Microsoft Office skills
Driven, proactive, and comfortable working in a fast-paced environment
A team player who enjoys collaborating and celebrating success together
Why You’ll Love It
Established, respected business with strong UK and global presence
Great earning potential with achievable targets
Supportive team culture where your ideas and energy really matter
Opportunity to develop and grow your career in sales and account management
Up to £35,000 basic + commission (monthly and annual)
Fantastic benefits
If you’re commercially minded, people-focused, and ready to take the next step in your sales career, apply today!
....Read more...
Sales Executive - Life Sciences
London | £37,50-£45,000 + 25% OTE + Company Car/Car Allowance
Are you working in internal or inside scientific sales and ready to take the next step into a field-based role?
We’re working with a well-established and growing scientific business specialising in laboratory equipment and consumables. Due to continued growth, they’re looking for an ambitious Sales Executive to develop their London territory, covering customers within the M25.
You don’t need years of field sales experience. If you have around 12 months+ sales experience, ideally within scientific, biotech or life sciences, and you’re commercially driven, proactive and ready for more, this could be a brilliant next move.
You’ll be home and field based, spending time with customers across London, with occasional travel to the company’s Birmingham HQ.
What you’ll be doing
Develop relationships with biotech, academic, life science and laboratory customers across London
Proactively identify and win new business opportunities
Build your own pipeline through prospecting, networking and customer visits
Manage and grow existing customer accounts
Get out in front of customers, understand their requirements and identify opportunities
Develop your knowledge of the product portfolio and wider scientific market
Work closely with Product, Procurement, Marketing and supplier partners
Attend exhibitions, customer meetings and industry events
What we’re looking for
A Life Sciences degree - essential
Around 12 months+ sales experience, ideally within scientific, biotech, life science or laboratory sales
Internal/inside sales experience is absolutely welcomed - this could be your first move into field sales
Confident and engaging, with the ability to build relationships quickly
A proactive approach to new business and generating opportunities
Commercially driven, ambitious and keen to progress
Self-motivated and comfortable managing your own diary and activity
Full UK driving licence
What’s on offer
What’s on offer
Basic salary up to £45,000 + 25% bonus
Company car or car allowance
25 days holiday + bank holidays + Christmas shutdown
Structured induction, training and ongoing development
Autonomy to manage your own territory without micromanagement
Friendly, supportive and collaborative team culture
If you have a Life Sciences degree, some solid sales experience and the ambition to take your career into the field, we’d love to hear from you.
....Read more...
Delegate Sales Executive (Contract, Remote)August - October 2026We're looking for a commercially minded Delegate Sales Executive to support sales for a leadership programme designed for marketers across Asia.This is a short-term contract role focused on outreach, relationship building and driving registrations. The role would suit someone who enjoys speaking with people, is confident prospecting and following up leads, and is motivated by achieving sales targets.The role is fully remote and can be undertaken from anywhere in Asia, provided candidates can work comfortably across regional business hours.About the RoleYou will be responsible for identifying, engaging and converting prospective participants for the CMO Accelerator programme.Working closely with the programme team, you will be provided with access to existing prospect databases while also having the opportunity to identify and pursue new sales opportunities independently.Key ResponsibilitiesConduct outreach via phone, email and LinkedInFollow up with existing leads and prospectsBuild relationships with marketers across AsiaIdentify and qualify new prospectsManage and update lead activity within CRM and tracking systemsConvert prospects into paid registrationsProvide regular pipeline and sales updatesContribute ideas to improve delegate acquisition effortsAbout YouWe're less concerned with specific industry experience and more interested in finding someone who is proactive, resilient and commercially minded.You may have experience in:Delegate salesBusiness developmentInside salesRecruitmentMedia salesAgency account managementCustomer-facing commercial rolesWe're Looking For Someone Who Is:Comfortable reaching out to prospective customers without a specific script, but with guidelines and trainingConfident speaking with senior professionalsSelf-motivated and able to work independentlyOrganised and results-orientedPersistent without being pushyInterested in marketing and business leadershipContract DetailsStart Date: Mid-August 2026End Date: Mid-October 2026Duration: Approximately 2 monthsLocation: RemoteWorking Pattern: FlexibleContract Type: Fixed-term contract / freelance engagementInterested?Please send a brief introduction outlining your relevant experience and why this opportunity interests you.....Read more...
JOB DESCRIPTION
Title: Director of Inside Technical Service
Summary
Carboline is seeking a Director of Inside Technical Service to lead our Inside Technical Service team while serving as a key partner to Sales, Operations, Quality, and our customers. In this highly visible leadership role, you will guide technical strategy, mentor a team of technical experts, support major customer initiatives, and help ensure Carboline continues to deliver industry-leading coating solutions and service.
Minimum Requirements
Bachelor's degree in a Technical or Business-related field, or equivalent combination of education and experience.
Minimum of 5 years of Technical Service experience.
Minimum of 5 years of leadership, supervisory, or management experience.
Strong customer-facing communication and problem-solving skills.
Demonstrated ability to lead teams, influence cross-functional stakeholders, and drive continuous improvement initiatives.
Physical Requirements
Primarily office-based role with extended computer use.
Occasional lifting of up to 50 lbs.
Exposure to manufacturing, laboratory, and customer job-site environments as needed.
Ability to travel up to 50%, including overnight travel.
Essential Functions
Lead, develop, and mentor Technical Service Engineers, fostering a culture of technical excellence, customer focus, and continuous improvement.
Partner closely with Sales Leadership and Commercial teams to support business growth, strengthen customer relationships, and resolve complex product or application challenges.
Serve as a senior technical resource for key customers, helping drive successful project outcomes and long-term customer satisfaction.
Collaborate with Quality, Manufacturing, R&D, and Operations teams to identify root causes, implement corrective actions, and improve overall product performance.
Drive quality initiatives, support ISO compliance efforts, and advance internal auditing and continuous improvement programs.
Provide technical leadership on challenging projects, coating performance issues, and field application concerns.
Review and evaluate corporate allowance requests while partnering with internal stakeholders to minimize business impact and improve customer outcomes.
Maintain expertise in industry standards, regulations, and best practices, including NACE/AMPP, SSPC, ANSI, AWWA, maritime, and other relevant specifications.
Communicate market trends, technical advancements, and regulatory developments to commercial and operational teams.
Support the development and execution of departmental strategies that align with Carboline's growth objectives and customer commitments.
Champion Carboline's commitment to safety, quality, and operational excellence.
Who We Are:
Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.
Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best."Apply for this ad Online!....Read more...
This is a dynamic, hands-on apprenticeship where you will gain a nationally recognized Level 3 Business Administrator qualification while playing a core role in publishing 17 monthly community magazines and actively supporting our sales pipeline. You will receive full workplace mentoring alongside structured off-the-job training provided by an accredited training provider.
Key Responsibilities & Learning Outcomes:
Sales Support & Lead Generation
Prospect Research: Identify and research local businesses, trade services, and potential advertisers across our publication areas
Pipeline Administration: Build, clean, and enrich prospect contact lists inside our in-house CRM to feed qualified leads to the sales team
Outreach Support: Assist with introductory email campaigns, data gathering, and tracking responses to support ongoing ad sales efforts
Publishing & Software Operations:
Print Production Support:
Learn to manage and take 17 monthly print titles through production to tight deadlines
Creative Tools: Utilise Adobe Creative Suite (Photoshop and InDesign) to update, adjust, and prepare publication layouts and client artwork
Database & CRM: Keep advertiser records, production schedules, and workflow tracking accurate and up-to-date
Technical Support & Logistics
IT Troubleshooting:
Act as the first point of contact for internal hardware and software issues, diagnosing day-to-day office tech queries
Warehouse Assistance: Spend a few days each month in our on-site warehouse assisting with the physical collation, sorting, and distribution logistics for magazines and promotional leaflets
Training Outcome:Business Admin L3.Employer Description:Discover our network of 17 hyper-local publications, designed to unite communities across Bucks and Herts. Each edition delivers tailored community news, local events and engaging content directly to residents, fostering a strong sense of community and providing local business advertising to companies across these regions.Working Hours :Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills....Read more...
JOB DESCRIPTION
Compensation:
Base Compensation Range: $70,000 - $90,000
Uncapped earnings potential - get paid for your performance!
Rookie On-Target Bonus Range: $10,000 - $20,000
Veteran (Year 2+) On-Target Bonus Range: $30,000 - $50,000+
Employee Benefits:
Stonhard invests in our people - 401K matching AND a 100% company sponsored pension plan, along with strong medical, dental & vision benefits programs
World-class training and a commitment to ongoing career development and long-term growth
40% of Stonhard's US sales team have been with the company for 10+ years
You'll have flexibility to work from your home office when not in the field meeting clients
Supplemental Pay Types: Commission Pay, Car Allowance, Reimbursement for Business Expenses
Key Responsibilities:
Uncover construction bid opportunities through General Contractor community, along with state, local and municipal government job boards utilizing Builders Connect, ISqFt, Plan Hub and other virtual bid sites.
Evaluate and understand the specifications from start to close within an order.
Search existing project specifications to create opportunities with Stonhard products as alternative solutions.
Proactively identify new business opportunities (ZoomInfo subscription provided) and implement effective sales solutions quickly
Maintain accurate customer records, project details and activity logs using Salesforce CRM
Qualifications:
Two or more years of related sales inside sales experience preferred, specializing in construction, industrial, or commercial markets
Proficiency with takeoff software programs to create bid documents.
Strong oral and written communication, presentation, organization and planning skills
Ability to thrive in a self-directed and fast-changing environment with a high degree of flexibility
Computer literacy required, including experience with CRM systems (Salesforce, ZoomInfo) and Microsoft 365
Valid driver's license and reliable transportation
CONTACT STONHARD TODAY! Visit us online at www.Stonhard.com or Apply here!
STONHARD is headquartered in Cherry Hill, NJ and has more than 100 years of experience manufacturing and installing high performance, seamless floor systems throughout the world. We manufacture and install long-term floor, wall and lining solutions to markets including, but not limited to: food & beverage, general manufacturing, pharmaceutical, chemical processing, education, healthcare, government, technology and hospitality.
STONHARD is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world.
www.stonhard.com
We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.Apply for this ad Online!....Read more...
JOB DESCRIPTION
Compensation:
Base Compensation Range: $70,000 - $90,000
Uncapped earnings potential - get paid for your performance!
Rookie On-Target Bonus Range: $10,000 - $20,000
Veteran (Year 2+) On-Target Bonus Range: $30,000 - $50,000+
Employee Benefits:
Stonhard invests in our people - 401K matching AND a 100% company sponsored pension plan, along with strong medical, dental & vision benefits programs
World-class training and a commitment to ongoing career development and long-term growth
40% of Stonhard's US sales team have been with the company for 10+ years
You'll have flexibility to work from your home office when not in the field meeting clients
Supplemental Pay Types: Commission Pay, Car Allowance, Reimbursement for Business Expenses
Key Responsibilities:
Uncover construction bid opportunities through General Contractor community, along with state, local and municipal government job boards utilizing Builders Connect, ISqFt, Plan Hub and other virtual bid sites.
Evaluate and understand the specifications from start to close within an order.
Search existing project specifications to create opportunities with Stonhard products as alternative solutions.
Proactively identify new business opportunities (ZoomInfo subscription provided) and implement effective sales solutions quickly
Maintain accurate customer records, project details and activity logs using Salesforce CRM
Qualifications:
Two or more years of related sales inside sales experience preferred, specializing in construction, industrial, or commercial markets
Proficiency with takeoff software programs to create bid documents.
Strong oral and written communication, presentation, organization and planning skills
Ability to thrive in a self-directed and fast-changing environment with a high degree of flexibility
Computer literacy required, including experience with CRM systems (Salesforce, ZoomInfo) and Microsoft 365
Valid driver's license and reliable transportation
CONTACT STONHARD TODAY! Visit us online at www.Stonhard.com or Apply here!
STONHARD is headquartered in Cherry Hill, NJ and has more than 100 years of experience manufacturing and installing high performance, seamless floor systems throughout the world. We manufacture and install long-term floor, wall and lining solutions to markets including, but not limited to: food & beverage, general manufacturing, pharmaceutical, chemical processing, education, healthcare, government, technology and hospitality.
STONHARD is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world.
www.stonhard.com
We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.Apply for this ad Online!....Read more...
The Finance Administrator Apprentice will work closely with the Accountants. You will use a range of software - (full training will be provided), Microsoft Office and a company email account - to help maintain accurate business and financial records and consistent administration processes throughout the business. You will also cover the reception desk and welcome visitors.
Duties and responsibilities will include but are not restricted to:
General reception duties, including:
Answering incoming calls, receiving deliveries, and greeting visitors
Liaising with clients and HMRC via telephone, email, and letter
Administration of client records
Assisting in accounts preparation
Administration of sales ledger
Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas of health & safety, equal opportunities, and confidentiality
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:Level 2 Accounts / Finance Assistant Apprenticeship Standard, which includes:
Level 2 AAT Foundation Certificate in Accounting
Level 1/2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Training Outcome:
Great prospects for progression to a full-time position for the right candidate
Possibility to progress to higher level AAT qualification upon completion of the level 2 for the right candidate
Employer Description:We are a Chartered Accountancy practice. TJI Associates are regulated by The Association of Chartered Certified Accountants. We specialise in the provision of accountancy and tax support services to small and medium-sized businesses, personal taxpayers and the self-employed. We pride ourselves on offering a quality, personal service with over twenty years’ experience of accounts preparation and taxation. Our services include the preparation of monthly management accounts, tax advice, end of year accounts, self-assessments, tax returns, bookkeeping, start-ups, VAT, PAYE, payroll, Sage software set-up and advice. Our ethos and working practices are modern and progressive. We are a motivated, cohesive, and dynamic firm who work with and for our clients in ways that seek to advance traditional notions of accountancy, with a focus on client relationships. We value business continuity and staff and client relationships. We train and develop our people in order to focus on staff retention, unlike some of the bigger accounting firms. All our staff enjoy working with TJI Associates and this is evident in the way the company deals with its clients. We work much more closely with our clients than traditional accountants. We have a smaller number of clients than big partner firms and are selective about our clients. We like to know a business inside out so we can identify opportunities as well as identify and remedy problems. Working Hours :Monday - Friday, 09:00 - 17:00, with a 1-hour lunch break.Skills: IT skills,Attention to detail,Organisation skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Good attendance record,Self Motivated....Read more...
JOB DESCRIPTION
Company Information
RPM Industrial Coatings Group is home to 11 industry-leading coatings and finishing brands. Our dynamic portfolio includes liquid coatings, powder coatings, touch-up and repair products, sundries, adjuvants, and much more. You'll find our products around the globe in industries from architecture and automotive to farming, forestry, marine, and more.
RPM Industrial Coatings Group is part of RPM International Inc., a $7.3 billion global company with subsidiaries that are market and industry leaders in specialty coatings, sealants, building materials, and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's brands are trusted by consumers and professionals alike to help build a better world.
Kop-Coat, Inc. is the world's leading supplier of innovative chemical products for the protection of farms, forests, and buildings. For over 25 years, Kopcoat has provided superior solutions to control and eliminate mold, decay, insects, water damage, and more. And we do it while providing outstanding service for our customers.
About the Opportunity
At Kop-Coat, Inc., exceptional customer service is more than answering questions; it's about making it easy for our customers to do business with us.
We are looking for a Customer Service Specialist to join our team and play a critical role in delivering the customer experience that differentiates Kop-Coat from our competitors. This position will manage the full customer order cycle, from order entry and fulfillment through shipping, invoicing, and receivables, while working closely with customers, sales, production, logistics, and our laboratory team.
This is also a unique opportunity to become a key resource for one of Kop-Coat, Inc.'s most important customer service functions. Working alongside an experienced customer service leader, you will learn established processes, develop expertise in customer-specific requirements, help document critical knowledge, and identify opportunities to standardize and improve how we serve our customers.
What You'll Do
Manage customer orders from initial acceptance through fulfillment, shipping, invoicing, and collection, ensuring accuracy throughout the process.
Enter and maintain orders with accurate pricing, product information, quantities, and shipping terms.
Serve as a responsive and professional point of contact for customers, sales representatives, and service teams, resolving questions and issues efficiently.
Coordinate production, scheduling, and shipments with the Corsicana facility and third-party tolling partners.
Monitor orders throughout the fulfillment process and proactively communicate status updates, potential delays, and other issues.
Prepare freight estimates and coordinate logistics by evaluating delivery requirements, destinations, carrier options, and other shipping considerations.
Build strong, collaborative relationships with customers and internal partners to support exceptional service and operational excellence.
Partner with the laboratory team on raw material purchasing, order reconciliation, and customer shipping and receiving activities.
Learn and document customer-specific processes, preferences, and historical account requirements to ensure continuity and consistency.
Identify opportunities to streamline processes, improve communication, and increase efficiency across the order management workflow.
Support the development of standardized processes and documentation that will strengthen the team's ability to serve customers effectively over the long term.
What You'll Bring
High school diploma or equivalent required; additional education or relevant training is a plus.
5+ years of experience in customer service, order management, inside sales, logistics, or a related field preferred.
Strong attention to detail and a high degree of accuracy when working with orders, pricing, product information, and shipping details.
Strong organizational and time-management skills, with the ability to manage multiple priorities and orders simultaneously.
Excellent written and verbal communication skills.
Ability to build productive relationships with customers and cross-functional internal teams.
Strong problem-solving skills and the ability to handle complex or unusual customer requests with sound judgment.
Comfortable working independently while knowing when to involve others to resolve an issue.
Proficiency with Microsoft Office and the ability to learn and effectively use business systems and customer/order management applications.
What Success Looks Like
In this role, success means becoming a trusted resource for our customers and internal teams while ensuring orders move accurately and efficiently from beginning to end.
You will develop a deep understanding of our customers, products, processes, and logistics requirements; proactively identify and resolve issues; and help transform important institutional knowledge into documented, repeatable processes that position the team for continued success.
Why This Role Matters
This is an opportunity to join a critical function within Kop-Coat, Inc. at an important point in its evolution. You will work alongside an experienced customer service professional with deep knowledge of our customers and operations, giving you the opportunity to learn the business while making an immediate contribution.
For the right person, this role offers the chance to become a subject-matter expert in Kop-Coat Inc.'s customer and order management processes, build meaningful relationships across the organization, and have a direct impact on customer satisfaction and operational performance.
About Kop-Coat, Inc.
Kop-Coat, Inc. is focused on providing innovative wood preservation solutions and exceptional service to customers across North America. Our success is built on technical expertise, quality products, strong customer relationships, and a commitment to delivering solutions that meet our customers' needs.
Learn more about Kop-Coat, Inc. at Kop-Coat.com.Apply for this ad Online!....Read more...
JOB DESCRIPTION
Company Information
RPM Industrial Coatings Group is home to 11 industry-leading coatings and finishing brands. Our dynamic portfolio includes liquid coatings, powder coatings, touch-up and repair products, sundries, adjuvants, and much more. You'll find our products around the globe in industries from architecture and automotive to farming, forestry, marine, and more.
RPM Industrial Coatings Group is part of RPM International Inc., a $7.3 billion global company with subsidiaries that are market and industry leaders in specialty coatings, sealants, building materials, and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's brands are trusted by consumers and professionals alike to help build a better world.
Kop-Coat, Inc. is the world's leading supplier of innovative chemical products for the protection of farms, forests, and buildings. For over 25 years, Kopcoat has provided superior solutions to control and eliminate mold, decay, insects, water damage, and more. And we do it while providing outstanding service for our customers.
About the Opportunity
At Kop-Coat, Inc., exceptional customer service is more than answering questions; it's about making it easy for our customers to do business with us.
We are looking for a Customer Service Specialist to join our team and play a critical role in delivering the customer experience that differentiates Kop-Coat from our competitors. This position will manage the full customer order cycle, from order entry and fulfillment through shipping, invoicing, and receivables, while working closely with customers, sales, production, logistics, and our laboratory team.
This is also a unique opportunity to become a key resource for one of Kop-Coat, Inc.'s most important customer service functions. Working alongside an experienced customer service leader, you will learn established processes, develop expertise in customer-specific requirements, help document critical knowledge, and identify opportunities to standardize and improve how we serve our customers.
What You'll Do
Manage customer orders from initial acceptance through fulfillment, shipping, invoicing, and collection, ensuring accuracy throughout the process.
Enter and maintain orders with accurate pricing, product information, quantities, and shipping terms.
Serve as a responsive and professional point of contact for customers, sales representatives, and service teams, resolving questions and issues efficiently.
Coordinate production, scheduling, and shipments with the Corsicana facility and third-party tolling partners.
Monitor orders throughout the fulfillment process and proactively communicate status updates, potential delays, and other issues.
Prepare freight estimates and coordinate logistics by evaluating delivery requirements, destinations, carrier options, and other shipping considerations.
Build strong, collaborative relationships with customers and internal partners to support exceptional service and operational excellence.
Partner with the laboratory team on raw material purchasing, order reconciliation, and customer shipping and receiving activities.
Learn and document customer-specific processes, preferences, and historical account requirements to ensure continuity and consistency.
Identify opportunities to streamline processes, improve communication, and increase efficiency across the order management workflow.
Support the development of standardized processes and documentation that will strengthen the team's ability to serve customers effectively over the long term.
What You'll Bring
High school diploma or equivalent required; additional education or relevant training is a plus.
5+ years of experience in customer service, order management, inside sales, logistics, or a related field preferred.
Strong attention to detail and a high degree of accuracy when working with orders, pricing, product information, and shipping details.
Strong organizational and time-management skills, with the ability to manage multiple priorities and orders simultaneously.
Excellent written and verbal communication skills.
Ability to build productive relationships with customers and cross-functional internal teams.
Strong problem-solving skills and the ability to handle complex or unusual customer requests with sound judgment.
Comfortable working independently while knowing when to involve others to resolve an issue.
Proficiency with Microsoft Office and the ability to learn and effectively use business systems and customer/order management applications.
What Success Looks Like
In this role, success means becoming a trusted resource for our customers and internal teams while ensuring orders move accurately and efficiently from beginning to end.
You will develop a deep understanding of our customers, products, processes, and logistics requirements; proactively identify and resolve issues; and help transform important institutional knowledge into documented, repeatable processes that position the team for continued success.
Why This Role Matters
This is an opportunity to join a critical function within Kop-Coat, Inc. at an important point in its evolution. You will work alongside an experienced customer service professional with deep knowledge of our customers and operations, giving you the opportunity to learn the business while making an immediate contribution.
For the right person, this role offers the chance to become a subject-matter expert in Kop-Coat Inc.'s customer and order management processes, build meaningful relationships across the organization, and have a direct impact on customer satisfaction and operational performance.
About Kop-Coat, Inc.
Kop-Coat, Inc. is focused on providing innovative wood preservation solutions and exceptional service to customers across North America. Our success is built on technical expertise, quality products, strong customer relationships, and a commitment to delivering solutions that meet our customers' needs.
Learn more about Kop-Coat, Inc. at Kop-Coat.com.Apply for this ad Online!....Read more...
Marketing ManagerManchesterBrand & Marketing teamEstablished PLCSalary depending on experience, plus performance bonusAIM Smarter is a community-driven technology platform for the promotional products industry. 2,300+ distributor members, brand partners, and modern merch sellers, all under one roof.AIM iQ is the platform underneath it, and it is AI-first: sourcing across a curated network in seconds rather than an afternoon, live inventory, mock-ups generated without waiting on a designer, artwork made print-ready automatically. It is a $28 billion industry served mostly by small, fiercely capable independent businesses. Most of them are still quoting from spreadsheets and chasing stock on the phone.We are growing. We need someone to own how that growth happens.What this role isThis is not a campaign delivery job. It is not a brand role. And it is not a job where someone else owns the number.There are two halves to it and they carry equal weight. The first is reach, the people we need to reach are not one audience. The new entrant solo owner-operator, the seasoned ten-person distributor with a sales floor, the rep inside a member business, the brand partner on the other side of the marketplace. Four different buyers, four different reasons to care, four different campaigns.The second is depth. The moment a distributor lands on the platform or in the network, looks around, and decides whether this changes how they work or becomes another tab or membership they never use.“Acquisition without adoption is a leaking bucket you keep paying to fill. Adoption without acquisition is a very good product too few people have found. This role owns both.”You will work closely with our Brand & Culture Strategist, who owns how AIM sounds and what we stand for. She sets the story. You decide how it reaches people, and whether it worked.What you would actually be doingBuilding and running the acquisition programme end to end through paid, organic, email, partner, events and community. Briefing it, building it, launching it, measuring it, and killing the parts that are not working. Segmenting properly, so that the sole trader and the ten-person distributor are not receiving the same message.Redesigning the journey from sign-up to first sourced product, first quote and first order, and instrumenting every step of it. Building the lifecycle and in-product programmes that drive feature adoption, extra seats, and the move from free to paid. Owning the engagement numbers and reporting them honestly, including in the months they go the wrong way.Turning what you learn from members into something the product team can act on, and turning what the Brand & Culture Strategist gives you into campaigns that land.The kind of person this is actually forYou have spent three or more years marketing a SaaS, platform or marketplace product, and you already think in funnels, cohorts, activation and churn. We are not going to teach you that.You have owned both halves — acquisition and engagement. This is not a role where you can be strong at one and passable at the other. We will test both, separately.You use AI in your own work every day, not occasionally. We will ask what is in your stack, what it replaced, and what you tried that did not work.You are fluent across a modern tech stack including Claude (or equivalent) and HubSpot.You have the temperament for a small, connected team. There are no layers here and nobody else to build the campaign for you. What you contribute to acquisition shows up in the community. What the brand team shapes shows up in your campaigns.You do not need a degree. You need evidence that you have moved a number, and the ability to show us how you did it.What AIM is likeIt is an in-person role because the work requires immersion. You learn by being inside the conversations, the decisions and the dynamics. The team is connected, and departments do not operate in silos here.This is an established company with real infrastructure and industry relationships, backed by a listed group. But it has huge goals, and it wants people with the drive to help shape that.Most of our members are in North America, so it’s not unusual to find yourself finishing later to overlap with them and our US team, and you would travel to industry events in the US and the UK a few times a year. Alongside the salary there is a performance bonus, split evenly between the acquisition and the engagement side of the job, and access to a technical team to build an AI-native marketing function properly.How to applySend your CV, but do not let it do all the talking. Alongside it, send us half a page or better still a short video on one campaign or programme you owned end to end. What you were trying to move, what you did, and what actually happened. Including the parts that did not work.We are far more interested in how you think than in a cover letter.AIM Smarter is based in Manchester. This role requires you to be Manchester-based and in the office. Remote applications will not be considered. Applicants must have the right to work in the UK; we are not able to offer visa sponsorship for this role.AIM Smarter is an equal opportunity employer. We welcome applications from every background and are glad to make reasonable adjustments at any stage — just tell us what you need. INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Due to the nature of this role, applicants must be aged 18 or over. The position involves independent alcohol sales and working patterns within a licensed premises that cannot be undertaken by individuals under the age of 18. This requirement is necessary to ensure all aspects of the role can be carried out in accordance with licensing legislation and operational requirements.
As part of our front of house team, you'll be the friendly face our guests remember. As a waiter or waitress or bartender, you'll know our menu inside out and recommend your favourites. You'll inject your personality every moment you're with our guests so that they love to come back time and time again. With over 13 brands and 1600 businesses the opportunities to learn and grow are endless.
Responsibilities:
- Offer a warm welcome and farewell to guests, while effectively communicating the service cycle, our products and any special offers or events.
- Provide personalised recommendations that cater to the specific needs and preference of each guest.
- Value regular guests by remembering their preferences and engaging in meaningful conversations.
- Check all guests are enjoying their meal and discuss the guest experience survey.
- Provide a fast and efficient service and ensure any guest queries and complaints are handled promptly and professionally.
- Have open communication with the entire team to ensure the delivery of outstanding service, promoting a supportive atmosphere where you assist other team members whenever possible.
- Participate and contribute to team meetings, offering your valuable insights.
- Maintain cleanliness and tidiness of the front of house, outdoor and toilet areas.
- Participate in all in-house training, e-learning and the completion of assigned learning modules.
- Always adhere to brand standards, licencing laws and all company policies and procedures.
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a nationally recognised qualification, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes:
- You won't need to attend college, our apprenticeships are delivered through work based training which includes a mixture of face-to-face sessions and remote Team calls with your Lifetime Learner Coach every 6 weeks. You will also have a mentor within the workplace to support you.
- Obtain Functional Skills in English and maths (if you don't already have GCSE or equivalents).
- Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Learner Coach including feedback sessions.
Benefits for Mitchells and Butlers staff:
- Once completed, this is only the start of your career with us. There are further progression opportunities to explore higher level apprenticeships once you have completed L2.
- A massive 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Opportunities to grow with paid for qualifications.
- Discounts on gym memberships.
- Team Socials - work hard, play hard!Training:Food and Beverage Team Member Level 2 including Functional Skills in maths and English.Training Outcome:Ongoing support and development.Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Due to the nature of this role, applicants must be aged 18 or over. The position involves independent alcohol sales and working patterns within a licensed premises that cannot be undertaken by individuals under the age of 18. This requirement is necessary to ensure all aspects of the role can be carried out in accordance with licensing legislation and operational requirements.
As part of our front of house team, you'll be the friendly face our guests remember. As a waiter or waitress or bartender, you'll know our menu inside out and recommend your favourites. You'll inject your personality every moment you're with our guests so that they love to come back time and time again. With over 13 brands and 1600 businesses the opportunities to learn and grow are endless.
Responsibilities:
Offer a warm welcome and farewell to guests, while effectively communicating the service cycle, our products and any special offers or events
Provide personalised recommendations that cater to the specific needs and preference of each guest
Value regular guests by remembering their preferences and engaging in meaningful conversations
Check all guests are enjoying their meal and discuss the guest experience survey
Provide a fast and efficient service and ensure any guest queries and complaints are handled promptly and professionally
Have open communication with the entire team to ensure the delivery of outstanding service, promoting a supportive atmosphere where you assist other team members whenever possible
Participate and contribute to team meetings, offering your valuable insights
Maintain cleanliness and tidiness of the front of house, outdoor and toilet areas
Participate in all in-house training, e-learning and the completion of assigned learning modules
Always adhere to brand standards, licencing laws and all company policies and procedures
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15-months.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a nationally recognised qualification, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes:
You won't need to attend college, our apprenticeships are delivered through work-based training which includes a mixture of face-to-face sessions and remote Team calls with your Lifetime Learner Coach every 6-weeks. You will also have a mentor within the workplace to support you
Obtain Functional Skills in English and maths (if you don't already have GCSE or equivalents)
Reviews every 12-weeks with the Apprentice, Line Manager and Lifetime Learner Coach including feedback sessions
Benefits for Mitchells and Butlers staff:
Once completed, this is only the start of your career with us. There are further progression opportunities to explore higher level apprenticeships once you have completed Level 2
A massive 33% discount across all our brands
20% discount off all of our brands for friends and family
Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it
Opportunities to grow with paid for qualifications
Discounts on gym memberships
Team Socials - work hard, play hard!
On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.
Wage will be:
16-20-year-olds: £10.85 per hour
21+ year-olds: £12.71 per hour
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.Training:Food and Beverage Team Member Level 2 including Functional Skills in maths and English.Training Outcome:Ongoing support and development.Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
