Working closely with the HR Officer and Director of Human Resources, you will play a key role in delivering an efficient, responsive and confidential HR service. From supporting recruitment and onboarding to maintaining accurate HR records and assisting with payroll administration, your contribution will directly support our staff and the wider College community.
Daily duties will include;
Support the HR Officer with recruitment and onboarding activities, including posting job adverts internally and externally.
Processing and anonymising applications.
All aspects of scheduling interviews and candidate correspondence.
Administering pre-employment checks.
Responding to candidate queries.
Welcoming interview candidates and meeting with successful candidates prior to their start date to ensure a positive experience and smooth transition into the organisation.
Help to draft and prepare employment paperwork under the supervision of the HR Officer, such as offer letters and contracts of employment.
Help to prepare employee relations paperwork for casework and respond to basic employee inquiries relating to HR policies, directing those more complex issues to the HR Officer or Director of HR as appropriate.
Support the HR Officer with the processing of Leavers, acknowledging resignations, ensuring completion of internal and external actions related to offboarding, and helping to administer the exit questionnaire process and information.
Maintenance of HR Records (both physical and electronic).
Assisting the HR Officer with the administration of monthly payroll processing, helping to report relevant changes, absences etc to payroll and maintaining records.
Handling and processing confidential information, maintaining confidence at all times.
Undertaking a range of administrative and clerical tasks relevant to the Human Resources function - responding to queries (in person, via email and on the telephone), filing, typing, data-entry etc.
To review full job description please visit external application link attached.Training:All training will be delivered at the workplace. Training Outcome:On successful completion of the apprenticeship, it is envisaged that there will be opportunities for progression within the HR function or wider professional services team at Derwentside College, subject to performance and organisational needs.Employer Description:Derwentside College is a further education provider committed to delivering high-quality education and training to learners across the region. The College supports young people and adults to achieve their potential through inclusive learning, strong employer partnerships and a focus on personal and professional development.Working Hours :35 Hours per week.
Monday – Thursday, 8:30am – 5pm & Friday 8:30am – 2pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Non judgemental,Patience,Professional....Read more...
Key responsibilities:
Providing administrative support across the Learner Services Team and Apprenticeships, including data entry, document preparation, filing, and record management
Supporting learner enquiries and communication with learners, employers, and stakeholders via telephone, email, and in person
Assisting with enrolment, onboarding, and maintaining accurate learner and apprenticeship records in line with data protection requirements
Supporting apprenticeship administration, including compliance documentation, evidence gathering, and preparation for audits and reviews
Assisting with scheduling meetings, preparing agendas, and taking notes where required
Maintaining electronic and manual filing systems, ensuring information is accurate, accessible, and confidential
Processing information where accuracy and attention to detail are essential
Supporting general office and operational processes to ensure the smooth running of the service
Contributing ideas to improve administrative systems, processes, and learner experience
Undertaking other duties appropriate to the grade of the post
Training:The apprentice’s training will take place both at work and through college days with ON Course South West. Most of the practical training and day-to-day learning will happen in the workplace, allowing the apprentice to gain valuable hands-on experience.
Additionally, there will be regular college sessions held at ON Course South West, where the apprentice will develop their knowledge and complete coursework in a classroom environment.
Training will typically occur on a set day at OCSW, with the remainder of the time spent working and applying skills on the job. This combination ensures a balanced approach to learning, blending practical work-based training with formal study.
The college sessions take place at:
ON Course South West, Coburg House, Mayflower Street, Plymouth, PL1 1QX.Training Outcome:
After successfully completing the Business Administration Apprenticeship, apprentices will have developed a strong foundation of skills and knowledge that can open up various career opportunities
If there is a suitable role available within the business, we are happy to support the apprentice in applying for a permanent position
Alternatively, we are also committed to helping apprentices explore other career options and will provide support with job applications and interviews to help them secure a role that matches their skills and interests
Career progression routes could include roles such as Administrative Officer, Office Manager, Personal Assistant, or further study to specialise in areas like Human Resources, Marketing, or Business Management
This apprenticeship serves as an excellent stepping stone for anyone looking to build a successful career in business administration and related fields
Employer Description:ON Course South West is a well-established training provider dedicated to delivering high-quality apprenticeships and vocational training across the South West region. We specialise in supporting individuals to develop the skills and knowledge needed to succeed in their chosen careers, working closely with employers to provide tailored training solutions. Our experienced team is committed to guiding apprentices throughout their learning journey, combining practical workplace experience with structured college-based study. We pride ourselves on offering excellent support to both apprentices and employers, ensuring positive outcomes and long-term career progression.
Working Hours :Monday - Friday between 8.45am -and 5.00pm (to be confirmed at interview)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
