Roles and Responsibilities:
Qualify applicants, identifying their needs and showing them suitable properties
Delivering a very high level of customer service to all clients
Booking in viewings & negotiating offers
Support Senior Negotiators
Training Outcome:A Business Administration Apprenticeship provides a strong foundation for a wide range of office-based careers, and progression is often quite flexible depending on your interests.
After completing the apprenticeship, most people move into a permanent Administrative Assistant or Business Support role, where they take on more responsibility and work more independently.
From there, common progression routes include:
Senior Administrator / Office Coordinator – managing more complex tasks, supporting teams, and overseeing processes
Team Leader / Supervisor – leading a small admin team and supporting performance
Office Manager – overseeing day-to-day operations, systems, and staff
Executive Assistant (EA) – supporting senior leaders or directors, often at a higher level
There are also opportunities to specialise in areas such as:
HR (Human Resources)
Finance / Accounts
Project Support / Project Coordinator
Operations or Business Management
With experience and further development, this can lead to more senior roles such as Operations Manager, Business Manager, or even senior leadership positions.
The key benefit of a Business Admin apprenticeship is that it builds transferable skills (communication, organisation, IT, problem-solving), meaning you’re not limited to one career path and can progress in many different directions depending on your strengths and interests.
Employer Description:Lyons Estates is an independent Sales and Letting Agent based in Bootle. We cover the entire Liverpool City Region. We’re a close knit, friendly team who all work together in one office, so when you call us, you speak to a real human, based locally, without the need to go through a drawn-out automated process when you’re in a rush or you’re worried about something. Working Hours :Monday – Friday: 9 am till 5 pm
You will be required to work Saturdays on a rota basis after training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Patience....Read more...
Update spreadsheets
Organise digital files
Schedule meetings
Help prepare documents like agendas or reports
You may assist teams like HR and finance by processing paperwork, maintaining records, and ensuring data is accurate.
You'll use our virtual office platform to stay connected with the team, attend online meetings, and receive ongoing support and feedback.
Every day brings a variety of tasks to help build your skills and confidence in a professional setting.Training:
Business Administrator Level 3
Work from home via virtual office
1 day a week online college day
Training Outcome:
Following on from successful completion of the apprenticeship they will be offered a position within the business
Also given further training opportunities if wish to continue with another apprenticeship
Employer Description:At General Practice Solutions (GPS), the foremost provider of support for primary care, we offer a comprehensive suite of services meticulously designed to address the unique needs of GP Practices, Alternative Provider Medical Services (APMS), Primary Care Networks (PCNs), GP Federations, Integrated Care Boards (ICBs), and private organisations. Our extensive expertise covers every aspect of primary care operations, including practice management, financial planning, human resources (HR), recruitment, strategic planning, performance management, governance development, and the strategic placement of ARRS (Additional Roles Reimbursement Scheme) staff across thousands of primary care providers.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Able to work remotley....Read more...
Welcome and assist customers face-to-face at the front desk
Answer and direct telephone calls
Greet customers professionally on arrival
Respond to customer emails and enquiries
Call customers regarding MOT appointments, repairs and follow-ups
Book appointments and update schedules
Take and update customer details accurately
Order vehicle parts and liase with suppliers for updates
Prepare invoices and process invoicing tasks
Complete general admin and paperwork
Maintain customer records and documentation
Ensure GDPR and confidentiality standards are followed
Support the smooth day-to-day running of the garage
Keep the reception and office area organised and professional
Training:The apprenticeship training will be delivered by Nova Training and take place onsite at 12 Heathfield Rd, Handsworth, Birmingham B19 1HB.Training Outcome:Once qualified further progression is available to enrol onto a Level 3 Business Administrator Apprenticeship.
Progression routes can lead to customer service team supervisor or promoted to customer services manager. take up a job in training, human resources or marketing. move into other areas of a business, like sales or account handling.Employer Description:Villa Cross Garage 25 is a motor vehicle repair and servicing business based in Handsworth, Birmingham, operating on Heathfield Road. The garage provides MOT testing, vehicle servicing, diagnostics, repairs and general maintenance for customers.Working Hours :Working week : Monday to Friday 9:30am to 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
We are looking for a Receptionist/Administrator to manage the front desk and be the welcome to clients and carers. You will work towards a Level 3 Business Administration qualification.
'Front of house' reception, interacting with staff and customers
Answering the phone and transferring to the relevant person
Administration support to the office staff
Liaising with care staff and customers
Learning and using an electronic care management and rostering system
Database maintenance
Human resources support
Responding to queries promptly
Organising candidate interviews
To work as a part of the whole team and independently when required to maximise the quality and efficiency of the team
To champion our mission statement within the office and to be accountable for the development, evidencing and modelling of values-based behaviours amongst all staff
To ensure our recruitment process meets performance targets and that compliance processes are completed on time, in accordance with the regulatory framework
To undertake project work or special tasks in accordance with business requirements
Additional Information:
You could make a real difference to people’s lives in your local community. This is a great opportunity to develop your career within the social care industry.
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the manager which are relevant to your role within the company to meet the overall business needs.Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills in maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time (minimum 6 hours weekly) will be dedicated towards training and learning new skills.
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio.Training Outcome:Great prospects for progression to a full-time position for the right candidate.Employer Description:DCK Care Limited is a care and support service in Nottingham, UK. The company aims to provide community-based friendly service within Nottingham city, Nottinghamshire County and surrounding areas such as Leicestershire, Derby City and Derbyshire. We are a family company dedicated to improve the quality of life for all the people who will be entrusted into our care through the provision of friendly, respectful, personal centred service that treats everyone as an individual.Working Hours :Monday to Friday 9am to 5pm. Half hour lunch. 37.5 hours per week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Good time keeping,Excellent interpersonal skills,Excellent English skills,Excellent telephone manner,Reliable and honest....Read more...
