The Operations Administrator is directly accountable to the Operations Manager.Primary responsibilities in finance:● Treat all information confidentially relating to financial matters both internally and externally● Reconcile income and expenditure between the bank statement and Xero and update cashflow forecast. Identify any discrepancies or errors immediately to the Operations Manager● Raise invoices and purchase orders as required and chase up payments for outstanding invoices where monies are owed● In conjunction with the Operations Manager ensure any bills are added to Xero and paid in a timely manner● Liaise with external companies as a representative of the organisation
In addition as required, responsibilities in HR:
● Ensure that employee confidentiality is adhered to at all times● Support HR Administrator with recruitment by adhering to the company’s safer recruitment policy from onboarding to induction ● Support HR Administrator with HR tasks ● Assist the HR Administrator with employee relation matters eg. organising meetings, taking meeting notes General Responsibilities:
● Answer the telephone and deal with enquiries on behalf of the organisation● Welcome visitors to the building on behalf of the organisation● Support the Directors and Managers with general administration tasks as required eg. ordering of office supplies, scanning documents, shredding documents● Organise meeting room hire ● Provide support during periods of Operation Manager/Managing Director’s annual leave
This is not intended to be an exhaustive list of responsibilities. It is expected that the successful applicant will participate in a wide range of activities.
General Responsibilities:
● Answer the telephone and deal with enquiries on behalf of the organisation● Welcome visitors to the building on behalf of the organisation● Support the Directors and Managers with general administration tasks as required eg. ordering of office supplies, scanning documents, shredding documents● Organise meeting room hire ● Provide support during periods of Operation Manager/Managing Director’s annual leave
This is not intended to be an exhaustive list of responsibilities. It is expected that the successful applicant will participate in a wide range of activities.Training:This is predominantly a work based programme which means that your learning will take place on the site of your employment and within your contracted working hours. We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our Derby Road campus. There are ten of these workshops.
Monthly tutorials are held via Microsoft Teams.Training Outcome:At the end of the apprenticeship, there may be an opportunity to progress into a full time, permanent role.Employer Description:At Prime Nurture Services we are committed to achieving the best possible outcomes for our children. This is our primary aim, in creating a warm, nurturing environment that supports the safety, growth and development of the children in our care.
Our caregiving is influenced by the PACE model underpinned by Dyadic Developmental Psychotherapy: Dyadic Developmental Psychotherapy (DDP) is an integrative method of psychotherapy that was developed in the 1990’s for the treatment of children and young people who manifested psychological problems associated with complex trauma and who failed to establish secure patterns of attachment.
Our commissioned therapeutic partnership with Enabling Hope supports the development of our children and staff teams through direct works and consultations.Working Hours :Monday - Friday, the employer can be flexible in working hours as long as the full 40 hours is worked.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Triage incoming technical support incidents, requests, and changes.
Management of assigned tickets in a timely fashion.
Provide updates, ensure ongoing customer communication is maintained.
Provide excellent customer service
Work with other internal and 3rd party teams
Contribute to service desk incidents through to completion.
Work alone and as part of a team.
Work effectively on the service desk system, keeping all tickets fully updated in real time.
Possible on-site visits as a representative of the team to resolve a technical incident. Along with any other duties.
Training:
This is a workbased apprenticeship
L3 Information communications technician Apprenticeship Standard
Training Outcome:After the apprenticeship there may be an opportunity of moving onto 1st line with continued in-house training to potentially move up the support ladder. Possible additional qualification opportunities in line with company policies. Employer Description:Fexco Property Services Group consists of 4 property management brands. We work with 8 out of the 10 top UK developers and we currently manage a portfolio of 90,000+ properties. Collectively, there are 12 regional offices across England & Wales supported by in-house teams which manage Admin & Finance, HR, H&S, Marketing & Communications and Legal & Compliance, so you’ll be joining a well-established and growing group.Working Hours :8.45am - 5.15pm Monday – Friday
includes 1 hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Good keyboard skills,Eager to learn,Self-motivated....Read more...
