The tasks to include:
Customer contact point for sales orders
Order fulfilment from end to end including: order entry, documentation, invoicing, close liaison with freight forwarders, and margin reconciliation with Finance department
Dealing with customer queries and ensuring customers are kept up to date with order status
Resolving supply chain issues with internal stakeholders
Accurate preparation of compliant export documents
Learning internal procedures and systems
Collaborating with sales teams
Training:
Level 3 Business Administrator
Level 2 functional skills in English and maths if required
Skills Coach sessions for coaching and preparation for EPA on a monthly basis, in the workplace and Teams
Training Outcome:Supervisory roles, Internal Sales Representative.Employer Description:The Mantrac Unatrac Group is the authorized Caterpillar dealer in nine countries spread over three continents. We distribute and support CAT construction-machines, power systems and material-handling equipment, serving a wide range of industries and applications. Apart from our long affiliation with Caterpillar, we also maintain strategic links with other global suppliers including Michelin, Isuzu and Suzuki, as well as a number of leading IT brand manufacturers. The Group now covers ten countries by way of three corporate divisions: Mantrac, Unatrac and Iratrac. Unatrac Ltd. caters for offshore customers through a representative office in the United Kingdom. With decades of experience as a leading equipment supplier and a service oriented organization, we offer our customers integrated business solutions backed by technical expertise and in-depth understanding of local markets.Working Hours :Monday to Friday 9am to 5.30pm 1 hr unpaid lunch
3 days in office, 2 working from homeSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Keen to learn internal systems,Detail conscious....Read more...
This is an exciting opportunity to work with Southwold MENTA @inc (IP18 6FH) in partnership with Southwold Town Council.We are looking for a vibrant, engaging, diligent member to join our team, working in the freshly designed co-working hub in the heart of Soutwold, helping you to develop your administration, customer service, marketing and social media management skills.A client-facing role, you will be a key front-of-house representative within the business at the @inc premises supporting both MENTA and the Town Council on a range of local projects and events.
Working alongside our co-ordinator at the @inc business site you will have the opportunity to develop your customer service and social media skills, maintaining the Southwold website, creating social media posts, and working with local businesses to promote Southwold to visitors.
For further information about these organisations please visit the following websites:
www.menta.org.uk and www.incsuffolk.co.uk
www.southwoldtown.comTraining:Suffolk New College.Training Outcome:Level 3 City and Guilds Business Administrator Apprenticeship Standard.Employer Description:The Hub (MENTA @inc) is a new and vibrant shared business community offering a unique mix of meeting and workspace in the iconic seaside town of Southwold.
The Hub offers 24/7 workspace and co-working opportunities for new, emerging and existing businesses and freelancers.Working Hours :Monday to Friday 08.30-5pm .
1 hr lunch break.Skills: Basic IT,Good Communication,Flexible approach,Organised....Read more...
