JOB DESCRIPTION
Summary:
Carboline Global Inc. is looking for a Human Resources Administrator who will be responsible for a variety of Human Resources administrative functions. This position requires a high level of confidentiality and attention to detail and will report directly to the VP of Human Resources.
Minimum Requirements:
Bachelor's degree in Human Resources, Communication, Business Administration, or equivalent experience. Must be proficient in Word, Excel, and PowerPoint. Experience in Canva or related graphic design platform is desired.
Physical Requirements:
This position requires minimal physical activity but does require computer usage for an extended period of time - up to 8 hours in a day. No unusual environmental, lifting or exertion requirements are associated with this position.
Essential Functions:
• Process monthly HR credit card bill as well as code and process department invoices for related vendors.
• Monthly service award reporting and administration of service award platform and events.
• HRIS support, ensuring accuracy of updated information and occasional reporting.
• Assists in the maintenance of employee directories and company organization charts.
• Maintaining accurate and up-to-date employee files.
• Assistance with company philanthropy and safety programs by participating in planning, content creation, communication, and facilitation of events or meetings.
• Reception backup and general oversight of office mailing.
• Providing clerical support to the HR department, such as preparing reports, calendar updates, supply ordering/inventory, and file organization.
• Perform additional duties as assigned.
• Commit to the Company's safety and quality programs.
Who We Are:
Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.
Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.
Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best"Apply for this ad Online!....Read more...
Duties to include but are not limited to:
Using a range of computer systems, including Microsoft Packages.
Admin duties, such as post, answering phone calls and filing.
Producing documents for Site (to include HSE, ISO & Compliance).
Reception Duties.
Database Input.
Training:
You will be working towards a Level 3 Business Administrator apprenticeship standard qualification.
The apprenticeship consists of a mixture of off the job training and on the job mentoring and development within the workplace.
You will be required to attend St Austell College fortnightly, with some elements of the course being delivered online.
Training Outcome:On sucessful completion of the apprenticeship you may wish to progress onto a higher level apprenticeship, such as HR, or Teamleader. Employer Description:Formed in 2001 by Managing Director, Matthew Lugg; MJL Contractors Ltd forms part of the MJL Group with associate companies MJL Plant Hire (Cornwall) Ltd and MJL Cornwall Ltd.
Based in Helston, Cornwall; with an additional office in Exeter, Devon, MJL has continued to grow year upon year to become one of the most prestigious companies within our field.
The Company currently maintain a workforce of over 320 employees plus a core of carefully selected experienced sub-contractors to complement our scope of works. All workers are 100% trained to CSCS/CPCS standards and we remain fully committed to further develop skills of all individuals.
Customer satisfaction is paramount and all remain dedicated in ensuring the highest standards are met throughout all projects. We take pride in the quality of work we produce and remain fully committed to achieving our goals remaining vigilant to excellent standards of Health & Safety throughout.Working Hours :Monday to Friday, scheduled between 8.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Things are changing at Think.
We're growing fast. Like, really fast. And that means it's time to shake things up.
Instead of just following the same worn-out recruitment route, we’re doing what we do best - thinking differently. That means opening the doors to people who want to prove themselves in high-pressure, fast-paced environments... even if they’ve never seen the inside of a recruitment office.
Maybe you’ve been closing deals on the sales floor. Keeping cool behind a bar during the Friday night rush. Smashing PT goals or spinning ten client plates at once. Flown through your exams and finished school looking to start your career. You already know how to graft. Now it’s time to get rewarded for it.
Duties include but not limited to:
Assisting the recruitment team with general administrative duties.
Assisting the account management team with customer service in particular online sales, smart technology and access control.
Handling incoming and outgoing calls in a friendly and professional manner.
Introduction to marketing and targeting the right people.
HR support.
Assisting finance team with general administrative duties.
You’ll be matching candidates with roles they’re genuinely excited about.
You’ll build relationships with clients and become their go-to for talent.
You’ll juggle priorities, hit goals, and celebrate wins.
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the manager which are relevant to your role within the company to meet the overall business needs.Training:As a Business Administrator Apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills in maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment.This apprenticeship is delivered in the workplace and 20% of your working time (minimum 6 hours weekly) will be dedicated towards training and learning new skills.
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio.Training Outcome:Clear career progression and the chance to rise fast into the recruitment business. Employer Description:For 18 years, Think Recruitment has stood out from the crowd in construction recruitment.
We know the industry like the back of our hand and thrive on fixing up hard-grafters with perfect-fit opportunities.
We’re challenging the bad reputation of recruitment by making people our priority. No more time-wasting amateurs. Just trusted pros putting you first.Working Hours :Monday to Friday, 9.00am to 5.00pm. 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience,Hungry to learn,Calm under pressure,Quick to connect....Read more...
Assist Management with day-to-day administrative tasks
Help with HR day to day tasks such as absences, note taking, distributing training from our atlas platform, etc
Comprehensive document management support including photocopying, scanning, printing
Liaising with departments within the business to gain extra details if required. Ongoing Support to Gather compliance information for Audits and to comply with are screening and vetting standards
To support the Operations/Business Managers with effective management of operational activity
Responsible for ordering and maintaining an appropriate stock of stationery for the office and keeping the stationery areas in good order for all to use
Agreed project work with your line manager
Ability to identify situations that could result in customer complains in order to prevent the complaint from occurring
Training:Business Administrator Level 3 Apprenticeship Standard:
Blended learning on and offline
Observations in the workplace
Minimum of 6 hours off the job training per week
If 4/C in maths & English at GCSE's has not been obtained, functional skills will be required
Training Outcome:
Potential to be a permanent role once apprenticeship is completed
Employer Description:We are passionate about providing high-quality security solutions, from uniformed officers to bespoke training and consultancy. Our commitment to excellence is reflected in the way we support our front-line staff, ensuring they’re equipped to provide the best possible service across all regions.
With industry-recognised certifications like ISO 9001, 14001 and 45001, alongside our accreditation as an SIA Approved Contractor (ACS), you can trust us to prioritise your safety. From the moment we start working together, you’ll have a dedicated manager to assist you around the clock, ensuring your security needs are always met. It’s our privilege to serve you.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Respond to enquiries from learners and staff, including questions about training courses, registration, and payment
Support the identification and coordination of training courses and trainers that meet business needs
Assist in booking training venues and arranging logistics such as catering and equipment
Send booking confirmations and reminders to participantsIssue training certificates to participants upon successful course completion
Process training course orders and help ensure timely payment
Maintain accurate training records, including attendance, completion, and evaluation data
Collect and analyse feedback from participants and trainers to support continuous improvement
Use various digital tools to manage training logistics and communications
Support the monitoring and processing of training expiries to ensure compliance and up-to-date records
Training:
Business Administrator Level 3 Apprenticeship
Location of training: Online, Workshops, On the Job assessments
Training Outcome:Our Apprenticeship Scheme has been designed kick start your journey towards becoming an industry expert. You will get hands on experience and tailored training to support you every step of the way.
Mentor allocation and guidance
Additional training be provided
Involvement in HR projects
We are looking for a long-term relationship with our apprentices and we have a long-term career structure in mind, whereby we see the apprentice developing into senior roles within our business as it grows.Employer Description:VINCI Construction is focused on buildings, structures and infrastructure that improve
the living environment, mobility and economic competitiveness of the regions it works in.
VINCI Construction in the UK is formed of three complementary components;
Major Projects, Specialty Networks and Proximity Network businesses.
Our buildings, civil works and infrastructure enhance life for local people. Acting as a positive force for all, we build structures to accompany the transitions of our era – environmental, energy and digital. Steeped in a culture of builders, our teams strive and innovate every day to assist our customers as well as the end-users.Working Hours :Monday - Friday between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
To provide high-quality, professional administrative support across the children’s services including residential homes, supported accommodation, and central office operations.
General Administration:
Provide administrative support to central office managers.
Maintain and organise digital and paper-based records in line with GDPR and safeguarding protocols.
Manage shared inboxes, distribute communications, and respond to routine enquiries professionally and promptly.
Draft, format, and proofread correspondence, reports, and meeting minutes.
HR and Staff Compliance:
Support with onboarding new staff, including shortlisting CV’s, references, and induction documentation.
Support maintenance of staff training and compliance trackers, ensuring mandatory training is logged and monitored.
Assist with scheduling interviews, supervisions, and probation reviews.
Training and Development Support:
Coordinate internal and external training sessions including calendar invites, room bookings, materials preparation, and attendance tracking.
Support the tracking of training progress and produce basic reports for management teams.
Operational Support:
Assist managers with collation of data for audits, and quality assurance.
Help collate and input monthly KPI, and service data as required.
Safeguarding and Confidentiality
Maintain confidentiality and adhere to safeguarding protocols in all work.
Ensure all administrative practices uphold the safety, dignity, and rights of children and employees.
Training Outcome:
Possibility of an office administrator role for a children's home upon completion of apprenticeship.
Employer Description:We are dedicated to providing stable, nurturing environments for children and young people who have experienced trauma. Using our psychosocial model, which integrates psychodynamic and systemic principles, we aim to help children recover from their past experiences and rebuild their self-esteem. Our approach focuses on creating therapeutic, calm, and consistent settings where children can form trusting relationships, reducing the risk of placement breakdowns. Our goal is to support the emotional and behavioral development of children in our care, fostering long-term positive outcomes for their future.Working Hours :Monday to Friday, 9.00am - 5.00pm, with a minimum of 30 minutes for lunch with 1 day at week at college.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience,Planning skills,Time management,Proficiency in office software,Ability to multi-task,Use of digital platforms....Read more...
Phase 1:
This new role will incorporate various roles within the business, initially learning the multifaceted parts of the control room
Rostering/timesheets
Control calls and admin functions
Staff onboarding and paperwork
Initial HR meetings and disciplinaries
Initial understanding of the business and how the different departments work in synergy to complete the daily tasks.
Learning the system (Parim) and App that accompanies it so that the individual can complete tasks in a timely manner
Phase 2:
On the Line - the new team member would be invited to shadow and understand the basics of the various roles on the line shadowing staff members at different stations to get an understanding of the role they will be administering
Supervisor shadowing - Following the supervisors for their daily station visits and tasks
Phase 3:
Shadow the Head of Operations:
This part of the learning will form the basis for the continued development of the individual and the generic part of the role moving forward. They will work closely with the HOP and whilst learning the role from their perspective they will develop the fundamentals to potentially step into the HOP role as cover once they have acquired the correct amount of experience and skill set
Recruitment of candidates and staff training
Incidents and accidents - time with Paul Smith head of Training and I&I to learn the basis of the staff training modules and how we manage any incidents and accidents whilst staff are actively working on the line
The candidate will attend monthly period review meetings with the HOP and other meetings as so required throughout the term
They will assist with the admin functions for the period review which will include excel and Parim based documents, and this will form part of their monthly programme
Generic paperwork throughout the period helping the HOP and control complete the administrative tasks required by the client
Training:This apprenticeship is delivered as a weekly day release at our site in Stratford, E15. You will be required to attend college every week.
Level 3 Business Administrator
Behaviour, Skills and Knowledge
Training Outcome:Strong potential to progress into a senior role in the future.Employer Description:04218753Working Hours :Monday to Friday 8.30am to 5.30pmSkills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Here at Morton Michel, we are a close-knit team that take pride in our ability to deliver a first-class service to our customers. To do this we strive to create an environment which is great for our people. We want our people to enjoy coming to work, and to feel they can make a difference. We believe in treating our people well and showing them that they are what makes a company great.
Our new modern offices are based in Knollys House, which is on the main Train, Tram and bus route and a 5-minute walk into town. We operate a smart/casual dress code in the office and embrace career development and flexible working.
This role will be in our Customer Service team and alongside your Apprenticeship will on a daily basis talk to our customers on the phone, by email, and through Live Chat, making sure they always have a great experience with us. You will also study towards a Business Administrator Apprenticeship.
Duties:
Talk to customers on the phone, by email, and through Live Chat to help them buy, keep, or change their insurance policies
Give customers clear and honest information about our products so they can choose what’s best for them
Work towards goals set by your manager, such as how many sales you make or how happy customers are with your help
Make sure every customer has a good experience when they contact us
Always treat customers with respect and fairness
Keep learning new things and complete any required training for your job
Help create a positive and friendly atmosphere in your team
Learn about our products and systems by taking part in regular training
Follow all company rules and laws and tell your manager if you notice anything wrong
Be able to work well on your own and with your team
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Potential for a full-time role on completion
Employer Description:Where Ambition Meets Opportunity! PIB Group is a dynamic and fast-growing insurance company. Our Apprenticeship scheme offering ambitious individuals the chance to kick start careers. We’re all about big ideas, bold moves, and building something amazing together.
As part of PIB Group, you’ll join a supportive and innovative environment where learning and development are at the heart of everything we do. Our Early in Careers Apprentice scheme is designed to provide hands-on experience, industry-recognised qualifications, and mentorship from experienced professionals in your chosen area. You’ll gain valuable insights into the insurance industry and the different supporting departments such as Data, ESG, Finance, HR/People…… the list goes on! As a PIB Apprentice you will develop essential skills, and be part of a team that values collaboration, creativity, and excellence.
Here at PIB, your ideas matter, your expertise is celebrated, and you’ll have the freedom to push boundaries and make a real impact. Since our journey began in 2015. We’re creating a home for Europe’s top insurance innovators, where ambition, innovation, and teamwork come together to shape the future of the industry, why not become part of our future and apply for one of our exciting Apprenticeships!
As well as our competitive salary a PIB Apprenticeship also offers a completion bonus, wardrobe allowance and many other exciting benefits! Why not look at our Apprenticeship website to see them all in more detail.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Effective personal planning,Accuracy,Microsoft Office Suite,Interpersonal skills,An appetite to learn,An inquisitive nature,Willingness to learn....Read more...
Are you an experienced Systems Administrator or Application Support Analyst? Do you have specific experience of supporting and taking responsibility for key business software applications using in the public sector such as Accounting & Exchequer, HR & Payroll, CRM, EDRMS, Property & Asset Management, Planning or similar? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems Administrator to act as liaison during a core business systems implementation before taking responsibility for the support applications at a Social Enterprise in the East Midlands. This role is offered as a twelve-month fixed term salaried contract.
The purpose of the role will be to ensure that key line of business software applications function efficiently, are continuously improved, and that staff embers are well trained and supported to ensure a high level of performance. Your day-to-day activities will include acting as implementation liaison, systems maintenance, help desk support, data analysis and reporting, acting as subject matter expert, training and mentoring, documentation, process and systems enhancements, and third-party supplier engagement.
Must Have
Experience providing 1st /2nd line support or systems administration on software applications, such as, but not limited to, Financial Accountancy & Exchequer, CRM, ERP, HR, Payroll, EDRMS, Procurement, Supply Chain, Property & Asset Management, Planning, or any other bespoke application area.
Office 365 applications or cloud software
Help desk support, or incident/problem management.
Nice to Have, but not essential
3rd line support experience
Business or Systems Analysis
Integration
SQL/SQL Server
BI/Reporting tools such as SSRS, Business Objects, Crystal Reports, Power BI, etc
Salesforce
Experience of supporting property/exchequer applications vended by the likes of NEC, MRI/Capita, Civica.
Planning or Geographical Information Systems
ITIL experience.
As an individual you will be an excellent communicator with a positive can do attitude, excellent problem-solving skills, and a desire to give a good customer services. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly and socially-focused organisation embarking on a period of system enhancements designed to provide a better service to customers. This role is predominantly office based, with travel to the office in the East Midlands likely 2/3 times a week. In return you will receive a competitive salary, generous pension contributions and holiday allowance, autonomy to undertake your role, and positive working environment. To take advantage of this fixed term salaried contract opportunity, then please apply immediately as interview slots are available immediately for suitable applicants.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
The team in Gloucester are a close-knit team that take pride in their ability to deliver a first-class service to our customers. Here at PIB we strive to create an environment which is great for our people. We want our people to enjoy coming to work, and to feel they can make a difference. We believe in treating our people well and showing them that they are what makes a company great.
Our office is based in the centre of Gloucester overlooking the historic quays and is accessible by car or bus. For those looking to travel by car, we have car parking.
This role will be in our Customer Service team and alongside your Apprenticeship will on a daily basis talk to our customers on the phone, by email, and through Live Chat, making sure they always have a great experience with us. You will also be studying towards a Business Administration Apprentice.
Duties:
Talk to customers on the phone, by email, and through Live Chat to help them buy, keep, or change their insurance policies
Give customers clear and honest information about our products so they can choose what’s best for them
Work towards goals set by your manager, such as how many sales you make or how happy customers are with your help
Make sure every customer has a good experience when they contact us
Always treat customers with respect and fairness
Keep learning new things and complete any required training for your job
Help create a positive and friendly atmosphere in your team.
Learn about our products and systems by taking part in regular training
Follow all company rules and laws and tell your manager if you notice anything wrong
Be able to work well on your own and with your team
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Potential for a full-time role on completion
Employer Description:Where Ambition Meets Opportunity! PIB Group is a dynamic and fast-growing insurance company. Our Apprenticeship scheme offering ambitious individuals the chance to kick start careers. We’re all about big ideas, bold moves, and building something amazing together.
As part of PIB Group, you’ll join a supportive and innovative environment where learning and development are at the heart of everything we do. Our Early in Careers Apprentice scheme is designed to provide hands-on experience, industry-recognised qualifications, and mentorship from experienced professionals in your chosen area. You’ll gain valuable insights into the insurance industry and the different supporting departments such as Data, ESG, Finance, HR/People…… the list goes on! As a PIB Apprentice you will develop essential skills, and be part of a team that values collaboration, creativity, and excellence.
Here at PIB, your ideas matter, your expertise is celebrated, and you’ll have the freedom to push boundaries and make a real impact. Since our journey began in 2015. We’re creating a home for Europe’s top insurance innovators, where ambition, innovation, and teamwork come together to shape the future of the industry, why not become part of our future and apply for one of our exciting Apprenticeships!
As well as our competitive salary a PIB Apprenticeship also offers a completion bonus, wardrobe allowance and many other exciting benefits! Why not look at our Apprenticeship website to see them all in more detail.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Effective personal planning,Accuracy,Microsoft Office Suite,An appetite to learn,An inquisitive nature,Willingness to ask questions....Read more...
Sales Operations ExecutiveLocation: Wilmslow, Cheshire (Hybrid)Working Hours: 8:30 am – 5:00 pm
We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleagues’ and clients’ experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
The Citation Group is looking for a detail-oriented and proactive Sales Operations Executive to join our fast-paced and growing Contact Centre team. This is a fantastic opportunity to play a key role in supporting our internal finance operations as we continue our exciting international growth journey.
We’re looking for someone with excellent organisational skills and a collaborative approach to working across teams. If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we’d love to hear from you.
The role:• Review recorded customer calls to assess the quality of appointments booked, ensuring they meet business standards and criteria.• Share selected call recordings with colleagues to support training, feedback, and continuous improvement initiatives.• Manage the administration and allocation of inbound leads to the appropriate teams or individuals.• Answer inbound customer calls, providing a professional and helpful first point of contact.• Handle appointment cancellations efficiently, updating systems and communicating changes as needed.
Requirements:About you:• Confident and proactive, with a positive, can-do attitude.• Quick to pick up the phone and handle challenges head-on.• Strong listener with great attention to detail.• Eager to learn and excel.• Sales or contact centre background is a bonus.• Organised, reliable, and comfortable with admin tasks.• Understands the value of great customer service.• A team player who communicates clearly and works well with others.
Why join us?If you're looking for your next opportunity to grow, have an eye for detail, and enjoy being the person who keeps things on track behind the scenes – this could be the perfect role for you!
As our new Call Quality & Support Administrator, you'll join a vibrant, fast-paced team that values collaboration, energy, and great conversations. In this role, you'll help ensure our appointments meet high standards, support lead management, and keep daily operations running smoothly.
In return, you’ll get full training, ongoing support, and access to great benefits as part of the Citation Group. Whether you're taking your first step into a quality or admin role, or building on experience in a sales or customer service environment, this is a brilliant place to learn, grow, and make a real impact.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Why not come and join our growing team now?
Hit Apply now to forward your CV.....Read more...
Sales Operations ExecutiveLocation: Wilmslow, Cheshire (Hybrid)Working Hours: 8:30 am – 5:00 pm
We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleagues’ and clients’ experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
The Citation Group is looking for a detail-oriented and proactive Sales Operations Executive to join our fast-paced and growing Contact Centre team. This is a fantastic opportunity to play a key role in supporting our internal finance operations as we continue our exciting international growth journey.
We’re looking for someone with excellent organisational skills and a collaborative approach to working across teams. If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we’d love to hear from you.
The role:• Review recorded customer calls to assess the quality of appointments booked, ensuring they meet business standards and criteria.• Share selected call recordings with colleagues to support training, feedback, and continuous improvement initiatives.• Manage the administration and allocation of inbound leads to the appropriate teams or individuals.• Answer inbound customer calls, providing a professional and helpful first point of contact.• Handle appointment cancellations efficiently, updating systems and communicating changes as needed.
Requirements:About you:• Confident and proactive, with a positive, can-do attitude.• Quick to pick up the phone and handle challenges head-on.• Strong listener with great attention to detail.• Eager to learn and excel.• Sales or contact centre background is a bonus.• Organised, reliable, and comfortable with admin tasks.• Understands the value of great customer service.• A team player who communicates clearly and works well with others.
Why join us?If you're looking for your next opportunity to grow, have an eye for detail, and enjoy being the person who keeps things on track behind the scenes – this could be the perfect role for you!
As our new Call Quality & Support Administrator, you'll join a vibrant, fast-paced team that values collaboration, energy, and great conversations. In this role, you'll help ensure our appointments meet high standards, support lead management, and keep daily operations running smoothly.
In return, you’ll get full training, ongoing support, and access to great benefits as part of the Citation Group. Whether you're taking your first step into a quality or admin role, or building on experience in a sales or customer service environment, this is a brilliant place to learn, grow, and make a real impact.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Why not come and join our growing team now?
Hit Apply now to forward your CV.....Read more...
Join us at the world-leading Cancer Research UK Cambridge Institute.
We’re a unique department of the University of Cambridge, core funded by Cancer Research UK’s charitable activities, and we’re eagerly searching for our new Research Administration Apprentice.
The Apprentice will be part of the Research Administration team and will study the Business Administrator Level 3 qualification. The Research Administration Apprentice will, during their apprenticeship, cover many aspects of administration within the Department by supporting the Core Facility teams. The Institute has 11 scientific Core Facilities that work alongside researchers to enable access to cutting edge technologies.
You will be a great team player who has good organisation and prioritising skills. The apprentice will need to have basic IT skills and be able to follow instructions and learn new tasks. You will have good communication and interpersonal skills to communicate with staff at all levels.
Duties will include:
Review emails to identify priorities and action as appropriate
Research and book travel for the Core Facility teams and arrange conference registration
Assist with completion of travel risk assessments in accordance with University policies and procedures
Provide administrative support for the Core Facility teams
Assist with HR administration in accordance with University policies and procedures
Organise interviews and liaise with other teams within the Department to co-ordinate the new starter process
Support the administration of visitors and external researchers to the Core Facilities using the appropriate process
Assist with organisation of Experimental Design meetings
Respond in a friendly and professional manner to any ad hoc in person requests for assistance from the Core Facility teams
Take messages as required and pass to the relevant teams
Manage diary of the Head of Core Facilities Operations and review daily
Schedule meetings and rearrange diary appointments as necessary
Assist with the organisation of events and meetings
Coordinate and book meeting rooms, order refreshments, collate and distribute materials for events, seminars and meetings as required on an ad hoc basis
Assist with administration of projects alongside the Core Facilities Co-ordinator and Head of Core Facilities Operations
Process expenses using the University online system. Raise purchase orders for travel and related expenses
Make purchases using the University Credit Card; submit a monthly return for authorisation
Maintain SharePoint and external website pages for the Core Facility teams
Liaise with other Operational teams within the Department as required
Maintain Researchfish records for the Core Facility teams
Maintain records of annual leave and sickness leave
Participate in Research Administration team meetings and events
Provide short-term reciprocal cover for other administrators as required
Training:
You will achieve a Level 3 Business Administration Standard via a work monitor and Cambridge Regional College assessor
Training Outcome:
Upon completion of this apprenticeship, the role holder would possess excellent administrative skills and could progress into other Administration roles
Employer Description:The Cancer Research UK Cambridge Institute, housed in the Li Ka Shing Centre, focuses on tumour ecology and evolution. We are one of 4 CRUK core-funded Institutes, the others being the Manchester Institute, The Scotland Institute, and The Francis Crick Institute.
The CRUK CI has a diverse faculty comprising both basic and clinical investigators and aims not only to contribute fundamental discoveries in the basic biology of cancer but also to translate these into the clinic in a way that benefits patients. We have particular strengths in genomics, computational biology, and imaging, and currently devote significant research effort to cancers arising in the breast, pancreas, brain, and colon.
Our underlying philosophy is that only by embracing the full complexity of human cancers will we be able to devise new and effective treatment strategies. This leads many of our groups to examine questions relating to tumour heterogeneity, both between and within individual patients, with a goal of understanding how genomic and phenotypic diversity impact the course of disease development and its response to treatment.
We are a core-funded Institute, receiving generous and flexible support from CRUK, which is meant both to provide a state-of-the-art research environment and to enable investigators to engage in high risk/high reward and/or long-term strategic research programs that would be unlikely to be funded by other mechanisms. We are currently supported by 11 core facilities, whose remits range from genomics and proteomics to whole animal imaging. We also benefit from a dedicated, professional administrative staff.Working Hours :Monday to Friday , hours to be agreed at interviewSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
