Our exciting new Governance Officer apprenticeship is perfect if you're passionate about compliance and want to study and work towards a higher-level apprenticeship, equal to a foundation degree. We are looking for someone who has an eye for detail, an ability to stay organised and focused, an ability to keep on top of competing demands, making sure all colleagues and customers receive a great service.
Our people are our best assets, so we want to ensure your wellbeing is the best it can be.
You will receive one-to-one support from a dedicated team, generous holiday entitlement and a competitive pension.
As a Governance Officer apprentice, you’ll be working to learn all the skills necessary to provide top-notch governance operations-related services! In this role you'll be sat in the heart of the business so get ready to be learning all sorts of tasks to support your team and business area, including:
Developing and producing structured governance documents
Presenting materials for meetings
Contributing to high-level meetings
You will complete a Level 4 Governance Officer Apprenticeship Standard, includes an end point assessment. Training:
The apprentice will gain a Level 4 Governance Officer Apprenticeship standard qualification
Training Outcome:
Completing a Governance Officer apprenticeship standard at Beyond Housing can open doors to a diverse range of opportunities
You will recieve information advice and guidance throughout your apprenticeship to help you achieve the right career path for you
Employer Description:Beyond Housing provides 15,000 homes and a wide range of services to over 30,000 customers. We’re one of the largest housing organisations in the North-East and we’re ambitious about achieving our purpose of helping our customers and communities to succeed and thrive. We recognise that our role in our communities, whether that’s through creating work, training and learning opportunities, help people reach their potential, investing in our communities where they need it most.Working Hours :Monday - Friday, 8.30am - 4.30pm (subject to change)Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Excellent Timekeeping,Committed to Learning,Knowledge of Data Protection....Read more...
Customer Care Officer - Renfrewshire - Salary up to £30,000 CBW have a new opportunity for a proactive and empathetic Customer Care Officer to act as the primary point of contact between our construction teams, tenants, housing associations, and subcontractors. The successful candidate will have strong experience in customer service and complaint resolution, particularly in a housing or construction-related environment. Key ResponsibilitiesAct as the main liaison between tenants/residents and the construction team throughout the duration of works.Respond promptly and professionally to tenant inquiries, concerns, and complaints, providing clear communication and timely updates.Schedule and coordinate access for construction works, ensuring minimal disruption to tenants.Maintain accurate records of all communications and issues raised by tenants and stakeholders.Work collaboratively with site managers, housing officers, and subcontractors to resolve issues efficiently.Support the project team with administrative tasks related to customer service, such as preparing notices, appointment letters, and satisfaction surveys.Monitor customer satisfaction levels and assist in implementing improvements where necessary.Attend resident meetings and community events as required to build positive relationships with stakeholders.RequirementsProven experience in a customer service or complaints handling role, ideally within housing / constructionExcellent communication and interpersonal skills, with the ability to remain calm under pressure.Strong organisational and time management skills.Ability to build rapport and maintain positive relationships with diverse stakeholders.A proactive approach to problem-solving and a strong sense of empathy.Competent in Microsoft Office and customer service management systems.DesirableKnowledge of housing association practices and social housing legislation.Experience working on refurbishment or planned maintenance projects.BenefitsCompetitive salary22 days annual leave + bank holidaysPension schemeTraining and development opportunitiesSupportive and inclusive team culture....Read more...
Well-developed communication skills both face to face and over the telephone
High levels of empathy and passion for delivering a high level of customer service over the telephone
Provide a business support service to a team of 52 staff working both in an office environment and remotely across the city
Able to work on own initiative, plan and prioritise own workload and deliver to tight deadlines
Ability to quickly develop positive relationships with customers and colleagues and work collaboratively with different departments across the council
Good judgement and decision-making skills, recognising when matters need escalating to a Senior Officer
You will need to contribute to the planning and organising of your own workload and work alongside our other Business Support Officer to ensure that our key business administration tasks are completed
The ideal candidate will have excellent IT Skills and be a proficient user of Microsoft word and excel
A positive can-do attitude to bring to the job
Training:
You will be working towards the Level 2 Housing Standard
Training will be one day a week
Training centre is located at CDC Centre, Cricket Inn Road, Sheffield, S2 1TR
Training Outcome:
Opportunity to move into a full time position upon completion of apprenticeship
Employer Description:Sheffield City Council is the local authority for the City of Sheffield, a metropolitan borough with city status in South Yorkshire, England. The council consists of 84 councillors, elected to represent 28 wards, each with three councillors. It is currently under no overall control, with Labour, the Liberal Democrats and the Green Party each holding chair positions in a proportionate number of committeesWorking Hours :Monday- Friday
9am- 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
You will support projects across the Public Health Team, contributing to the understanding, and improvement of health inequalities across the city, whilst studying a Public Health degree, linking theory and practice together.
The postholder will be expected to work closely with public health colleagues, other teams in the local authority and other organisations to address wider determinants of health in Plymouth and support improved public health outcomes for residents.
The post holder will lead on specific pieces of work as they develop their skillswithin the apprenticeship programme.Training Outcome:Upon successful completion of this apprenticeship, there may be opportunities for permanent roles however, this is not guaranteed. Employer Description:We are the local authority for Plymouth, providing services and information to many of the area’s 262,700 residents as well as businesses and visitors. We employ over 2500 members of staff in a wide range of occupations including health consultant, park ranger, children’s social worker, refuse driver, registrar, housing delivery officer and customer support assistants.
Plymouth City Council is a Disability Confident Leader and equal opportunities employer. All applicants will be considered for employment regardless of any of the protected characteristics.
As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.Working Hours :Typically Monday to Friday, 9.00am - 5.00pm with flexibility around studies.Skills: IT skills,Attention to detail,Organisation skills,Analytical skills,Logical,Team working,Initiative....Read more...
Full-time opportunity Work collaboratively on an interesting and challenging regional casemix Live and work in a picturesque region of Victoria, near the famous Murray RiverWhere you’ll be working You will be working at a 143-bed subregional Victorian health service committed to providing the highest quality, safe and effective healthcare to its rural population. This hospital is the main referral centre for the region’s population of 10,000 and has a broader catchment of around 35,000 people. The health service has recently received funding for hospital upgrades and is also in the process of developing a rural clinic school where there will be an opportunity to deliver undergraduate and postgraduate education. This fully integrated rural public health service offers a wide range of services including acute inpatient, medical, surgical, maternity services, emergency services, rehabilitation, aged residential, domiciliary, primary care, dental services and general practice, including outreach programs to several small outlying communities. The Emergency Department has been enhanced by recent funding and offers a 24 hour service. You will join a strong, cohesive team of multidisciplinary professionals includingHospital Medical Officers, General Practitioners, Anesthetists, Surgical Consultants and Nurses. Where you’ll be living This rural region of Victoria is a bustling agricultural hub rich in history, culture and nature. It is located on the south bank of the famous Murray River. With changing landscapes, thriving farms and historic townships, this region is a natural choice for lovers of sunshine, good food and wine, and outdoor recreation. You will be surrounded by epic scenes of rivers, lakes, forests, and the classic charm of rural Australia. Native wildlife is plentiful here, and you will enjoy a quiet, peaceful lifestyle steeped in Aboriginal heritage. Local and touring events are also on the menu, with regular festivals and community events running all year round. Here, you can enjoy a low cost of living and affordable housing market while being only a 3 hour drive from Melbourne CBD. Salary information Emergency Medicine Medical Officers can expect a salary in line with VIC Award, plus a range of benefits, incentives and allowances. Requirements Current registration with the Medical Board of Australia (AHPRA) with minimum Level 2 supervision requirements, OR eligibility for registration via the Competent Authority Pathway *Please note doctors seeking their first position in Australia via the Standard Pathway or doctors with current registration and Level 1 supervision requirements cannot be considered at this time. About us Elective Recruitment is a person-centred recruitment consultancy. Your career progression is just as important to us as your well-being and work-life balance. We are not just another recruitment company; we do things our way and we consult. We have a very clear vision: create great careers, better lifestyles, and add value - and we won’t stop until this is achieved. For access to Emergency Medicine Medical Officer jobs in Australia join our network today. For a confidential discussion contact the Elective Recruitment Team at +61 2 9137 4300, or apply now!....Read more...
Office Administration:
Handling correspondence, managing records, making and answering phone calls, filing and providing general admin support across the business.
Office Support:
Ordering of office supplies and undertaking regular stock checks
Maintain complete and well-ordered files
Meet and greet visitors attending the office including setting up meeting rooms and refreshments and ensuring the correct signing in protocols are followed
Work with the company GDPR lead to ensure that all documents and data are archived and disposed of appropriately in line with the company Data Retention Policy
Support with building maintenance arrangements
Data Entry:
Entering data into systems, generating reports, and checking information using CRM, Xero and other systems
Updating the following logs, Asset Register, Compliance, Non-conformance and Destruction of equipment
Secretarial Support:
Providing secretarial support, including word processing, record keeping, correspondence and minute taking as required
Providing administrative support across the business where required
Finance Support:
Supporting the Finance Officer with reconciliations, expenses and other finance admin related tasks
Process Improvement:
Assisting with the development and implementation of new processes to improve efficiency
Any other duties required to support the Team and ensure the offices are ready and equipped for day-to-day activities.
Your natural skills and interests will be explored and nurtured to ensure you enjoy the course and find it beneficial for your personal and professional growth.
We’re looking for someone with a keen eye for detail, who is organised and methodical and continually striving to gain further skills and knowledge.
Candidates must have:
Work experience in a professional environment
Excellent written and verbal communication skills presenting information logically and concisely in ways that promote understanding
High standards of accuracy and attention to detail
Good IT skills
Competent in Microsoft Office
Ability to prioritise, plan and organise day to day activities ensuring efficient and effective performance
Ability to work effectively within and between teams to achieve common objectives
Treat people fairly and respectfully
Act with professional integrity at all times
Trustworthy and has discretion when handling confidential/commercial information
The ability to use initiative but also work with a team
Know when and be willing to seek and take advice
Committed to high standards of quality and seek to continually improve approaches
Is committed to continuous self-development
Flexible and receptive to change
Creates opportunities to be innovative and think about things differently
Flexibility in working hours
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ 3 Business Administration qualification, which will help start your career and give you an insight into the business processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7
You receive 20% off the job training during this apprenticeship which is included in your weekly working hours
Training Outcome:We envision this apprenticeship as a pathway to a long term career at EEM. Successful apprentices who deliver a strong performance and who are a good fit with our team will be consdiered for a full-time role upon completion of the apprenticeship. Employer Description:EEM is based in a bright, modern office in South Normanton, near Alfreton. It is a fast-growing organisation that helps over 350 public sector organisations, such as councils, housing providers, NHS Trusts, and education providers, save money when buying the goods and services they need to maintain their properties. By using EEM’s suppliers, members can save significant time and money compared to arranging contracts on their own.
As a not-for-profit organisation, EEM donates hundreds of thousands of pounds to community projects each year.Working Hours :Monday to Friday.
37 hours a week - flexitime around the core hours 9am and 3pm.
No overtime or weekend work.
Lunch: minimum 30 minutes - maximum 2 hours. (Unpaid)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Creative,Initiative....Read more...
