Do you have a background working within the social or affordable housing sector? Do you have experience of property asset management, technical services and specifications, property management, decent homes and/or property defects or remediation? If so, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Technical Services Officer for a Business Consultancy that provides Procurement, Asset Management & Development Consultancy to social housing customers.
The main purpose of the role will be to provide operational support to the technical team to allow them to facilitate operational procurements. Your day-to-day activities will include supporting the review of technical specification to ensure that they meet operational requirements; research to help the development of technical specifications; maintain core specification documentation; stakeholder engagement; the scrutinisation of tender submissions; quality check framework submissions and proposals; maintaining the benchmark pricing register; cost estimation; reporting; internal communications; tender scoring and evaluation; and keeping up to date with new sector developments and legislative updates.
Must Have
Previous operational and technical experience working within Social Housing or for a consultancy supplying the sector.
Experience covering property asset management, technical services and specifications, property management, decent homes and/or property defects or remediation.
Project coordination/management and technical specification development
An understanding of CDM and Health & Safety regulations
Good cost management and skills in achieving best value
Nice to Have
Experience of legal/contractual documentation, construction contracts, and/or, the legal and regulatory framework for housing maintenance.
Knowledge of residential development in the social housing sector.
Experience in managing compliant procurement projects in Construction or Asset Management.
Market costs, cost models, and contract payment mechanisms within social housing asset management.
A working understanding of construction contracts.
A relevant Certification or Degree, such as one covering Social Housing, Property, Safety, Construction, RICS, IOSH, CIOB, CIAT or similar.
Office 365 application proficiency including MS Excel.
As an individual you will be an excellent communicator, adept at liaising and influencing at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for detail; you will be able to analyse data to reach clear conclusions and write clear evidence-based reports. You will also be a dedicated team player, reliable, forward-thinking and someone who strives for excellence. This role is hybrid based, with a regular presence required in the office in Birmingham on a 50/50 split ration with working from home. This is an exciting time to join the organisation and an exciting role to heavily influence the quality-of-service provision. Interview slots are available for suitable candidates, so please apply without delay.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
An opportunity has arisen for a Lettings Property Manager to join a well-established company offering estate agency, letting, legal, and mortgage services, alongside regulated support for buying, selling, and property management.
As a Lettings Property Manager, you will be managing a portfolio of residential properties while providing a reliable service to landlords and tenants. This role offers a competitive salary and benefits.
You will be responsible for:
? Managing a portfolio of residential properties and acting as the main point of contact for landlords and tenants.
? Responding to tenant enquiries, complaints and property-related matters in a timely manner.
? Arranging maintenance and repair work with approved contractors.
? Instructing contractors, obtaining quotations where necessary and monitoring completed works.
? Managing tenancy administration, including property move-ins, move-outs and tenancy amendments.
? Ensuring properties are managed in line with relevant Scottish legislation and regulatory requirements.
? Keeping property records and management systems accurate and up to date.
? Preparing property reports and providing regular updates to landlords.
? Supporting the wider property management team with day-to-day administrative and operational duties.
The candidates from the following background will be considered:
? Lettings Property Manager, Property Manager, Lettings Manager, Residential Property Manager, Property Management Officer, Tenancy Manager, Portfolio Manager, Lettings Coordinator, Lettings Consultant or in a similar role.
What we are looking for
? Approx. 2 years of experience within residential property management, lettings, housing or a related environment.
? Strong understanding of customer service and the ability to build positive relationships with landlords, tenants and contractors.
? Experience managing multiple tasks, prioritising workloads and working to deadlines.
? Good working knowledg....Read more...
An opportunity has arisen for a Lettings Property Manager to join a well-established company offering estate agency, letting, legal, and mortgage services, alongside regulated support for buying, selling, and property management.
As a Lettings Property Manager, you will be managing a portfolio of residential properties while providing a reliable service to landlords and tenants. This role offers a competitive salary and benefits.
You will be responsible for:
* Managing a portfolio of residential properties and acting as the main point of contact for landlords and tenants.
* Responding to tenant enquiries, complaints and property-related matters in a timely manner.
* Arranging maintenance and repair work with approved contractors.
* Instructing contractors, obtaining quotations where necessary and monitoring completed works.
* Managing tenancy administration, including property move-ins, move-outs and tenancy amendments.
* Ensuring properties are managed in line with relevant Scottish legislation and regulatory requirements.
* Keeping property records and management systems accurate and up to date.
* Preparing property reports and providing regular updates to landlords.
* Supporting the wider property management team with day-to-day administrative and operational duties.
The candidates from the following background will be considered:
* Lettings Property Manager, Property Manager, Lettings Manager, Residential Property Manager, Property Management Officer, Tenancy Manager, Portfolio Manager, Lettings Coordinator, Lettings Consultant or in a similar role.
What we are looking for
* Approx. 2 years of experience within residential property management, lettings, housing or a related environment.
* Strong understanding of customer service and the ability to build positive relationships with landlords, tenants and contractors.
* Experience managing multiple tasks, prioritising workloads and working to deadlines.
* Good working knowledge of Microsoft Office applications.
* A sound understanding of property maintenance.
* A full UK driving licence and access to your own car.
Desirable:
* ARLA Level 6, or an equivalent Scottish Residential Letting & Property Management qualification, (training can be provided to achieve the qualification)
* Knowledge of Scottish residential tenancy legislation, including the Scottish Government Private Residential Tenancy framework.
* A relevant property, housing or customer service qualification.
* Experience using property management software
* SME Software experience.
Shift:
* Monday to Thursday, 9.00am - 5.30pm
* Friday, 9.00am - 5.00pm
This is a great opportunity for a Lettings Property Manager to develop their career while delivering a professional service to landlords and tenants.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Businesses Regulations 2003.
....Read more...
Resident Liaison Officer - Glasgow - Salary up to £30,000 DOE CBW are currently recruiting for an experienced Resident Liaison Officer to join a leading Renewables team based in Glasgow. The role is focused on ensuring residents are kept fully informed, supported and engaged before, during and after works take place. The successful candidate will build strong relationships with residents, respond to queries and concerns, coordinate information with project teams, and help minimise disruption associated with construction activities. This is a Glasgow-based position with regular travel throughout Scotland, reflecting the geographical spread of current and future projects. Key Responsibilities:Act as the principal contact for residents throughout the lifecycle of works.Provide clear, accurate and timely information regarding planned works, programme dates, access requirements, progress and completion.Build positive and professional relationships with residents, maintaining trust and confidence throughout the project.Identify resident concerns at an early stage and ensure appropriate action is taken.Communicate changes to programmes, working arrangements or planned activities promptly.Ensure residents understand what to expect before, during and following works to their property or communal areas.Undertake regular visits to properties and residential areas affected by project activities.Engage directly with residents to understand their experience and identify any issues requiring attention.Record and follow up resident queries, requests and concerns through to resolution.Identify individual circumstances or additional support requirements and ensure these are communicated to the appropriate members of the project team.Arrange and participate in resident information meetings, briefings and engagement sessions.Prepare and distribute relevant project information and updates.Support residents in understanding project schedules, key milestones and expected completion dates.Receive and manage resident complaints and concerns in a professional and constructive manner.Work with the relevant project, site and management personnel to investigate and resolve issues.Keep residents informed of progress where an issue cannot be resolved immediately.Monitor outstanding matters and ensure appropriate follow-up takes place.Escalate significant, recurring or unresolved issues to the appropriate level of management.Report hazards, incidents, environmental concerns or other matters requiring management attention.Person Specification:Excellent verbal and written communication skills.Strong interpersonal skills and the ability to establish positive relationships with a wide range of people.A professional, approachable and empathetic manner.Strong listening skills and the ability to understand and respond appropriately to resident concerns.Effective problem-solving and conflict-resolution skills.Ability to remain calm and professional when dealing with challenging situations.Strong organisational and administrative skills.Ability to manage multiple enquiries, priorities and deadlines.Good attention to detail and accurate record keeping.Previous experience in a resident-facing, customer service, community engagement or similar role.Experience within construction, housing, property, facilities management, refurbishment or a related environment would be advantageous.Understanding of the challenges and sensitivities associated with working in occupied residential properties.Experience of handling customer complaints, enquiries or service issues.Familiarity with maintaining electronic records and using digital systems.Salary & Benefits:Salary up to £30,000 DOEOngoing training and professional development.Career progression within a growing renewable energy business.Company pension.Supportive team environment with a strong focus on quality, safety and continuous improvement.....Read more...
Resident Liaison Officer - Inverness - Salary up to £30,000 DOE CBW are currently recruiting for an experienced Resident Liaison Officer to join a leading Renewables team based in Inverness. The role is focused on ensuring residents are kept fully informed, supported and engaged before, during and after works take place. The successful candidate will build strong relationships with residents, respond to queries and concerns, coordinate information with project teams, and help minimise disruption associated with construction activities. This is a Inverness - based position with regular travel throughout the north of Scotland, reflecting the geographical spread of current and future projects. Key Responsibilities:Act as the principal contact for residents throughout the lifecycle of works.Provide clear, accurate and timely information regarding planned works, programme dates, access requirements, progress and completion.Build positive and professional relationships with residents, maintaining trust and confidence throughout the project.Identify resident concerns at an early stage and ensure appropriate action is taken.Communicate changes to programmes, working arrangements or planned activities promptly.Ensure residents understand what to expect before, during and following works to their property or communal areas.Undertake regular visits to properties and residential areas affected by project activities.Engage directly with residents to understand their experience and identify any issues requiring attention.Record and follow up resident queries, requests and concerns through to resolution.Identify individual circumstances or additional support requirements and ensure these are communicated to the appropriate members of the project team.Arrange and participate in resident information meetings, briefings and engagement sessions.Prepare and distribute relevant project information and updates.Support residents in understanding project schedules, key milestones and expected completion dates.Receive and manage resident complaints and concerns in a professional and constructive manner.Work with the relevant project, site and management personnel to investigate and resolve issues.Keep residents informed of progress where an issue cannot be resolved immediately.Monitor outstanding matters and ensure appropriate follow-up takes place.Escalate significant, recurring or unresolved issues to the appropriate level of management.Report hazards, incidents, environmental concerns or other matters requiring management attention.Person Specification:Excellent verbal and written communication skills.Strong interpersonal skills and the ability to establish positive relationships with a wide range of people.A professional, approachable and empathetic manner.Strong listening skills and the ability to understand and respond appropriately to resident concerns.Effective problem-solving and conflict-resolution skills.Ability to remain calm and professional when dealing with challenging situations.Strong organisational and administrative skills.Ability to manage multiple enquiries, priorities and deadlines.Good attention to detail and accurate record keeping.Previous experience in a resident-facing, customer service, community engagement or similar role.Experience within construction, housing, property, facilities management, refurbishment or a related environment would be advantageous.Understanding of the challenges and sensitivities associated with working in occupied residential properties.Experience of handling customer complaints, enquiries or service issues.Familiarity with maintaining electronic records and using digital systems.Salary & Benefits:Salary up to £30,000 DOEVan and fuel card.Ongoing training and professional development.Career progression within a growing renewable energy business.Company pension.Supportive team environment with a strong focus on quality, safety and continuous improvement.....Read more...
