Housing Officer Slough Temporary Full-time Are you an experienced Housing Officer looking for your next opportunity? We’re recruiting for a Housing Officer to play a key role in delivering high-quality housing management services to residents across Slough. THE ROLE As a Housing Officer, you will provide effective housing management services, ensuring tenancy conditions are met, supporting residents, and maintaining excellent community standards.
Conduct regular welfare checks, tenancy audits, and safeguarding referrals.
Manage tenancy sustainment, ensuring residents receive necessary support.
Handle nuisance issues and anti-social behaviour cases, using mediation and non-legal interventions.
Attend court hearings, prepare legal documents, and enforce tenancy agreements.
Carry out pre-void inspections and support the lettings process to minimise void turnaround times.
Work closely with internal teams and external agencies to improve service delivery.
Promote resident involvement and assist with income management to maximise rent collection.
THE CANDIDATE The ideal candidate will have previous experience in a similar housing management role, with a strong understanding of tenancy enforcement, housing legislation, and customer service.
Experience dealing with tenancy breaches, anti-social behaviour, and safeguarding concerns.
Strong communication and negotiation skills with the ability to manage complex cases.
Ability to work collaboratively with stakeholders, local authorities, and voluntary agencies.
Proficient in IT systems and digital communication tools.
Full UK driving licence and access to a vehicle for site visits.
THE CONTRACT
Temporary – 3 months with possibility for extension
Full-time position
Hybrid working available
The pay range for the role is £22.00 per hour LTD company rate. The PAYE equivalent is £18.76 per hour, inclusive of holiday.
HOW TO APPLY To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call 01772 208966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!....Read more...
Housing Enforcement Officer DoncasterTemporary Full Time - Hybrid We are seeking a skilled and efficient professional with experience in Housing Enforcement to join a team based in Doncaster as a Housing Enforcement Officer. THE ROLE As a Housing Enforcement Officer, you will be responsible for ensuring compliance with housing legislation and licensing regulations within the private rented sector.
Conduct Housing Health and Safety Rating System (HHSRS) inspections for single dwelling complaints in the private rented sector
Investigate disrepair complaints and monitor compliance with works schedules
Gather evidence for breaches of the Housing Act 2004, supporting Civil Penalties and prosecutions
Assist in the implementation of housing enforcement and licensing programmes
Support legal enforcement processes, including the collection and organization of evidence
Liaise with landlords, tenants, and relevant stakeholders to address housing standards issues
Maintain accurate records and produce reports to support enforcement actions
THE CANDIDATE The ideal candidate will have proven experience in housing enforcement or a related role within local authority or regulatory environments.
Experience conducting HHSRS inspections and housing assessments
Strong knowledge of housing legislation, licensing regulations, and enforcement procedures
Ability to manage multiple tasks, meet deadlines, and work effectively both independently and as part of a team
Excellent communication and interpersonal skills to engage with diverse stakeholders
Full UK Driving Licence and access to a vehicle is essential for site visits
THE CONTRACT Working Hours: 35 Hours Per Week Length of Contract: 6 Months – Potential for extension Rate: £30.00 per hour LTD / £25.58 per hour PAYE (inc. holiday) Hybrid Working Pattern HOW TO APPLY To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call 01772 208966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!....Read more...
Supported Housing Officer Ashford & Ramsgate Supported Living Permanent Contract Part Time (20 Hours) £20,157 (Pro Rata)
Join a leading Housing Association as a Supported Housing Officer and play a crucial role in managing supported accommodation across East Kent, ensuring tenants sustain their tenancies in a safe and supportive environment.THE ROLE As a Supported Housing Officer, you will be responsible for providing housing management and tenancy support to residents within supported accommodation schemes.
Manage and develop supported housing services to benefit tenants and the organisation
Support tenants to maintain their tenancies, manage arrears, and address anti-social behaviour
Promote tenant responsibility and compliance with tenancy agreements
Work proactively to build safe communities and respond to safeguarding concerns
Monitor and manage rent accounts, arrears, and performance targets
Develop partnerships with external agencies, stakeholders, and commissioners
Ensure compliance with all legal, contractual, and performance requirements
Support void management to meet organisational targets
THE CANDIDATE The ideal candidate will have previous experience in supported housing, tenancy management, or a similar role within the housing sector.
Strong knowledge of housing legislation, tenancy agreements, and best practices
Experience in a customer-facing role, providing housing-related support
Excellent communication and interpersonal skills to liaise with residents and external agencies
Strong IT skills, including proficiency in Microsoft Office and housing management systems
A valid UK driving licence and willingness to travel between Ashford and Ramsgate
THE CONTRACT
20 Hours per week (Flexible working available)
Permanent Contract
£20,157 (Pro Rata) per year, plus benefits
Benefits include: Generous annual leave entitlement, company pension scheme, health cash plan, well-being grant, and additional leave entitlement for Christmas.HOW TO APPLY To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 01772 208966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate! ....Read more...
Supported Housing Officer Ashford & Ramsgate Supported Living Permanent Contract Part Time (20 Hours) £20,157 (Pro Rata)
Join a leading Housing Association as a Supported Housing Officer and play a crucial role in managing supported accommodation across East Kent, ensuring tenants sustain their tenancies in a safe and supportive environment.THE ROLE As a Supported Housing Officer, you will be responsible for providing housing management and tenancy support to residents within supported accommodation schemes.
Manage and develop supported housing services to benefit tenants and the organisation
Support tenants to maintain their tenancies, manage arrears, and address anti-social behaviour
Promote tenant responsibility and compliance with tenancy agreements
Work proactively to build safe communities and respond to safeguarding concerns
Monitor and manage rent accounts, arrears, and performance targets
Develop partnerships with external agencies, stakeholders, and commissioners
Ensure compliance with all legal, contractual, and performance requirements
Support void management to meet organisational targets
THE CANDIDATE The ideal candidate will have previous experience in supported housing, tenancy management, or a similar role within the housing sector.
Strong knowledge of housing legislation, tenancy agreements, and best practices
Experience in a customer-facing role, providing housing-related support
Excellent communication and interpersonal skills to liaise with residents and external agencies
Strong IT skills, including proficiency in Microsoft Office and housing management systems
A valid UK driving licence and willingness to travel between Ashford and Ramsgate
THE CONTRACT
20 Hours per week (Flexible working available)
Permanent Contract
£20,157 (Pro Rata) per year, plus benefits
Benefits include: Generous annual leave entitlement, company pension scheme, health cash plan, well-being grant, and additional leave entitlement for Christmas.HOW TO APPLY To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 01772 208966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate! ....Read more...
Tenancy Sustainment Officer Solihull Temporary Full time Are you an organised and customer-focused professional with experience in tenancy sustainment? Join a team in Solihull as a Tenancy Sustainment Officer/Assistant, providing vital support to ensure housing applicants' needs are assessed and met efficiently. THE ROLE As a Tenancy Sustainment Officer, you will play a key role in supporting the Tenancy Sustainment Team by delivering excellent customer service and ensuring housing applications and void property processes run smoothly.
Manage, prioritise, and take ownership of your caseload
Process housing register applications and changes of circumstances
Maintain and update manual and computerised records
Liaise with Registered Social Providers regarding property advertisements
Communicate professionally with internal and external customers via phone, email, and in person
Assist in tenancy termination processes, including void property management
Provide administrative support to the Tenancy Sustainment Advisors and Officers
THE CANDIDATE The ideal candidate will have previous experience in a similar tenancy sustainment, housing, or administrative role within a housing environment.
Strong IT and administrative skills
Excellent written and verbal communication abilities
Ability to prioritise workload and work independently
High level of accuracy and attention to detail
Experience handling customer enquiries and providing support
THE CONTRACT Temporary - 3 months The pay rate for the role is £14.24 per hour LTD company rate. The PAYE equivalent is £12.14 per hour, inclusive of holiday. HOW TO APPLY If you’re interested in this role, please apply directly or for any enquiries please contact bethany.wiles@servicecare.org.uk or call on 01772208966 to discuss the role in more detail....Read more...
Support Officer Sittingbourne Mental Health Focused Housing Support 3 Months Temp to Perm 25 Hours Per Week £17.09 LTD / £14.57 PAYE (inc hol)
This is a fantastic opportunity to join a dedicated team providing housing-related support to individuals with mental health needs in a supported accommodation setting.
THE ROLE
As a Support Officer, you will provide effective housing management and tailored support to customers, enabling them to achieve their goals and progress towards greater independence.
Develop and implement SMART support plans, regularly reviewing customer progress
Assist with housing applications, benefits, and tenancy-related support
Conduct risk assessments and create risk management plans
Signpost customers to external services such as healthcare, legal support, and job centres
Maximise income collection through rent and service charge management
Engage with community services and attend local multi-agency meetings
Facilitate customer involvement in service planning and improvement
THE CANDIDATE
The ideal candidate will have previous experience in a similar role, supporting individuals with mental health needs in a supported housing or social care setting.
Knowledge of housing, homelessness, and social care legislation
Experience in housing management or housing-related support
Strong communication skills and a customer-focused approach
Ability to advocate effectively for customers and work collaboratively with stakeholders
IT proficiency, including Microsoft Word and Outlook
THE CONTRACT
25 Hours Per Week (Flexible, but one day must be 9-5)
3-Month Contract – potential for temp to perm
£17.09 per hour (LTD) / £14.57 per hour (PAYE, inc holiday)
HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!....Read more...
Home Moves Plus Officer Location: Taunton and Wellington (Hybrid Working) Contract: Temporary until 31st May 2024 (Potential for Extension) Salary: Grade 13 Rates: £17.71 PAYE / £21.00 LTD Reporting to: Lettings Manager About the Role: We are currently recruiting for a Home Moves Plus Officer to join our Communities Directorate. This role plays a key part in making better use of social housing stock by assisting tenants who are under-occupying their properties to downsize. Through this initiative, we aim to free up essential housing for those in need while also addressing the impact of large-scale construction projects on local housing demand. If you are passionate about supporting tenants to find suitable housing solutions and want to contribute to creating sustainable communities, this role offers a fantastic opportunity to make a real difference. Key Responsibilities:
Engage with tenants, families, and support networks to identify suitable housing solutions.
Process essential documentation, including housing register applications, tenancy agreements, and grant applications.
Maintain accurate records and update the housing management system with tenancy changes.
Assess eligibility for grants and financial incentives, ensuring compliance with policies.
Provide regular reports on financial incentives, location data, case studies, and overall project outcomes.
Work closely with internal teams and external partners, such as housing associations, social care services, and local community organisations.
Report safeguarding concerns in line with procedures.
Support the delivery of housing objectives, including reducing temporary accommodation usage, improving mutual exchanges, and reducing overcrowding.
What We’re Looking For: Essential:
GCSEs (or equivalent) including English and Mathematics.
Strong knowledge of housing management, allocations, and lettings policies.
Experience working in a housing-related role, particularly within income management or housing applications.
Proficiency in Microsoft Office and housing systems such as Homefinder, HomeSwapper, and Open Housing.
Ability to build positive relationships with tenants and key stakeholders.
Excellent communication, organisational, and problem-solving skills.
Understanding of safeguarding procedures and best practices.
Desirable:
Membership of a professional housing body (e.g. Chartered Institute of Housing).
Experience working within a social housing organisation.
Knowledge of health and safety legislation.
Why Join Us?
Be part of a vital project that directly impacts local housing availability and tenant well-being.
Work in a supportive and collaborative environment.
Hybrid working arrangements with travel across Taunton and Wellington.
Opportunity to contribute to long-term housing strategies and service improvements.
Additional Information:
This role requires a Basic DBS check.
Occasional evening and weekend work may be required.
The role is initially funded until 31st May 2024, with potential for extension.
If you are passionate about making a difference in the housing sector and supporting tenants to find better-suited accommodation, we want to hear from you! Apply today!....Read more...
Assessing and advising individuals at risk of homelessness, both over the phone and in person.
Supporting the Housing Solutions Officer in managing cases, updating personalised housing plans, and processing rent deposit applications and financial assessments.
Facilitating moves into suitable private or social sector accommodation where possible.
Gaining an in-depth understanding of housing law, including tenancy agreements, possession proceedings, harassment, illegal eviction, and tenancy sustainment.
Working with partner agencies to provide effective homelessness prevention solutions.
Training Outcome:
Progression within Housing dept
Employer Description:Luton Borough Council, also known as Luton Council, is the local authority of Luton.Working Hours :Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Patience....Read more...
Support Officer Seaford, East Sussex Domestic Violence Service 3-Month Contract 35 Hours per Week £17.41 LTD / £14.84 PAYE (inc holiday)This is an excellent opportunity to join a Domestic Violence Service in Seaford, East Sussex, where you will play a vital role in helping customers achieve positive outcomes and maintain their independence.THE ROLE As a Support Officer, you will deliver housing management and tailored support to customers, helping them achieve their goals and maintain tenancies in a safe and supportive environment. Key responsibilities include:
Developing and implementing SMART support plans with customers.
Conducting needs and risk assessments and creating risk management plans.
Supporting customers with tenancy sign-ups and housing benefit applications.
Advocating for customers and signposting them to additional services.
Engaging customers and stakeholders to influence service delivery.
Facilitating resettlement and providing outreach support.
Assisting customers with budgeting, welfare benefits, and rent payments.
THE CANDIDATE The ideal candidate will have prior experience in a similar role, particularly within housing management or housing-related support services. Additional requirements include:
Knowledge of housing, homelessness, and domestic abuse legislation.
Experience working in supported accommodation or outreach services.
Strong advocacy skills and a commitment to excellent customer service.
Financial awareness and IT proficiency, including Microsoft Office.
Understanding of welfare benefits and their application processes.
THE CONTRACT
Hours: 35 hours per week, Monday to Friday, 9am–5pm.
Duration: 3-month contract with potential for extension.
Pay: £17.41 per hour LTD / £14.84 per hour PAYE (inclusive of holiday).
HOW TO APPLY To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call 01772 208966 01772 208966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!....Read more...
Job Title – Landlord Liaison Officer
Location – Bournemouth, Christchurch, and Poole
Contract – Temporary
Hours – Full-time
Role Summary: Our client is currently recruiting for a Landlord Liaison Officer to work within the Housing Options & Partnerships team.
This role focuses on working in partnership with the Private Rented Sector to assist individuals in housing need to access and sustain tenancies.
The successful candidate will act as a broker between those at risk of homelessness and landlords, offering suitable tenants, financial guarantees, and tenancy support to reduce landlord risk.
Key Responsibilities:
Support the administration of financial assistance schemes for landlords, including tenancy deposit loans and bond schemes.
Facilitate rent deposit loan sign-ups, conduct financial assessments, and provide basic money advice.
Monitor and recover rental deposits, liaising with financial services for maximum income recovery.
Maintain positive relationships with private sector landlords to increase access to accommodation.
Assess the suitability of accommodation in collaboration with relevant professionals.
Provide tenancy advice and act as a point of contact for landlords regarding property availability and tenancy sustainment.
Conduct verification checks, including credit references, to prevent fraud and ensure safe allocations.
Promote and market private rented sector initiatives to landlords and stakeholders.
Ensure compliance with data protection, confidentiality, and relevant housing legislation.
Support tenants in applying for Discretionary Housing Payments to secure or maintain accommodation.
Requirements:
Experience working in a customer service environment, particularly with vulnerable clients or those with complex needs.
Knowledge of housing-related services, tenancy management, or similar fields.
Strong financial and legal awareness, with the ability to provide basic financial advice.
Excellent communication and negotiation skills, with the ability to mediate between landlords, tenants, and council services.
Proficiency in Microsoft Office and the ability to maintain accurate records and case notes.
Ability to travel for home visits and attend multi-agency meetings as required.
Enhanced DBS check required.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
For more information, please contact George at Service Care Solutions on 01772 208 966 or email George.Westhead@servicecare.org.uk.
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About The RoleWe are a national supported housing provider and are geographically dispersed across England and we are on the lookout for a Compliance Officer who has is highly organised and an exceptional eye for detail, driving continuous improvement and living the ethos of #OneTeam.The Building Compliance Officer will work in an environment that provides comprehensive, good quality housing services, support and resettlement for people who have recently experienced homelessness and who are in need of support and accommodation.This post will work within the Health and Safety Compliance team, administering contractual arrangements against service delivery and maintaining technical documentation associated with the management of landlord and corporate health and safety.What you will be doing:
Ensure the effective and accurate input, control, management and reporting of data and documentation to the Asset Management systemsAssist and support the Senior Compliance Officer in formulating and developing administrative procedures and system improvementsLiaise with external agencies, contractors, consultants, and suppliers to collate data and documents, dealing with enquiries and provide information as requiredAdministration of service programmes and liaising with subcontractors to ensure that all certification and works are completed in line with service level agreementsThis role is a Hybrid Role working from home with a base at out Bolton Office. (Travel will be required for visits and meetings)About The CandidateYou will be a confident communicator, with good verbal and writing skills and able to deal successfully with a variety of people. Along side:Proactive and self-motivated with a can-do attitudeHealth and Safety compliance qualification -EAL Level 2 in Asset and Building Compliance Awareness ABMC2General administration qualification and or relevant experience within Building compliance administration and data processing would be beneficialHighly efficient, organised, able to multi-task, prioritise, work to deadlines and an excellent eye for detailBenefits of working as a Compliance Officer:In return for helping to transform lives, we’ll give you access to some great benefits. These include:26 days annual leave (plus bank holidays) rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible....Read more...
Homes For Ukraine Visiting Officer Merton Ukrainian Resettlement 6-Month Contract 35 Hours £21.20 LTD / £18.07 PAYE (inc. holiday)
Join Merton Council in supporting Ukrainian refugees by ensuring host accommodation meets required standards and providing vital welfare checks.
THE ROLE
As a Homes for Ukraine Visiting Officer, you will be responsible for assessing sponsor accommodation, supporting hosts and guests, and ensuring compliance with government guidelines.
Conduct property checks to ensure accommodation meets required standards
Arrange and carry out initial and follow-up visits with sponsors and guests
Verify documents for DBS checks and confirm sponsor eligibility
Issue payment vouchers to arriving guests and maintain accurate financial records
Conduct welfare visits and report safeguarding concerns where necessary
Maintain up-to-date records and provide weekly reports on visits and arrivals
Liaise with voluntary sector groups and represent the scheme at relevant meetings
THE CANDIDATE
The ideal candidate will have previous experience in a similar role, ideally within housing, social care, or refugee resettlement.
Strong knowledge of housing inspections and safeguarding procedures
Experience working in an outreach-based role with minimal supervision
Ability to handle sensitive situations with diplomacy and professionalism
Excellent organisational and record-keeping skills
Strong communication skills to liaise with sponsors, guests, and stakeholders
THE CONTRACT
35 hours per week, Monday to Friday, 9 AM – 5 PM
6-month contract
£21.20 per hour LTD / £18.07 per hour PAYE (inc. holiday)
HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call 01772 208966 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!....Read more...
About The RoleWe have an exciting opportunity for a Tenancy Sustainment Officer to join our team at Mildmay House. This is a key post contributing to the delivery of Salvation Army Homes services to its residents. Working within our corporate aims and objectives you will deliver a Resident focused service.You will co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively. You will ensure fair access, process of applications, relevant background checks and allocation of vacant properties. You will also ensure supported move on accommodation is available for use, keeping vacant properties to a minimum and void turnaround time minimised. You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Salvation Army Homes' residents.Working with our residents, you will key to increasing their ability to sustain a tenancy when they housed in our move on properties and when they transition out of the scheme from the scheme.About the Service:Mildmay House is a 47 bed supported accommodation service for single homeless males and females aged 16 upwards, clients who live at our service come from a variety of backgrounds/circumstances including relationship breakdowns, rough sleeping, mental health, drugs & alcohol use. At Mildmay we seek to provide a warm, respectful and supportive environment for clients. We want every person who walks through the door to feel that Mildmay is their home from Day 1. Staff aim to support and encourage clients throughout their stay/journey with us as they move towards independent living. What our Staff Say: I love working at Mildmay House because there is never a dull moment. The relationships that are developed with the clients are extremely important and I think that it is one of the key things that supports us truly transform lives.About The CandidateA Tenancy Sustainment Officer will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.Benefits of working as a Tenancy Sustainment officer :
26 days annual leave rising to 31 days£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ serviceAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
Job Title – Anti-Social Behaviour Officer Location – South West Contract – Temporary Hours – 37 hours per week Pay Rate – £21.15 LTD / £17.79 PAYE
Role Summary:
We are looking for an experienced Anti-Social Behaviour Officer to join a dedicated team tackling anti-social behaviour (ASB). The successful candidate will work closely with internal teams and external agencies, such as the police and health providers, to support victims and identify any vulnerabilities. A harm-centred approach will be taken to improve the quality of life for those affected.
Where necessary, the role will involve taking enforcement action using the tools and powers under the Anti-Social Behaviour, Crime and Policing Act 2014 to address serious or persistent ASB issues.
Key Responsibilities:
Manage and investigate incoming reports of ASB from various sources.
Open and progress ASB cases in line with procedures, identifying victims, witnesses, and perpetrators.
Build well-documented ASB cases, including preparing witness statements and gathering evidence.
Attend court to give evidence, support witnesses, and serve legal notices, injunctions, and court orders.
Work in partnership with other agencies to ensure victim-focused solutions.
Use problem-solving methods to identify tactics that address ASB in the community.
Requirements:
Experience in housing or ASB-related roles, dealing with complex and challenging cases.
Knowledge of ASB legislation, including the Anti-Social Behaviour, Crime and Policing Act 2014.
Ability to work collaboratively with multi-agency teams.
Strong case management and investigative skills.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
For more information, please call George at Service Care Solutions on 01772 208 966 or email George.Westhead@servicecare.org.uk
....Read more...
RQ1461070
A client within the Public Sector based in the East Midlands is currently recruiting for a Repairs Officer to join their Repairs and Maintenance team as soon as possible. The client is offering a full-time, temporary position on an ongoing basis with the ideal candidate having experience of working within a local authority within a housing environment.
The Role
Key purpose of the role is to carry out inspections within occupied and void properties to assess required repairs and maintenance work as well as producing detailed reports on works required to meet the lettable standard of the client.
Key responsibilities will include but not be limited to:
Conducting property inspections and preparing reports.
Producing schedules of work and detailed drawings for operatives.
Ensuring compliance with NHF schedule of rates and other relevant regulations.
Managing and monitoring KPIs while motivating and promoting staff.
Liaising with contractors, tenants, and internal stakeholders.
The Candidate
To be considered for this role you will require:
Experience within the social housing sector conducting property inspections.
Full Clean UK Driving Licence and access to a vehicle.
Knowledge of Housing Condition Claims and relevant legislation.
The below skills would be beneficial for the role:
Strong IT and communication skills, with experience using in-house operating systems.
Understanding of KPI management and staff motivation.
Good knowledge of H&S legislation/regulations including HHSRS, CDM, and Asbestos Awareness.
The client is looking to move quickly with this role and as such are offering £27 per hour Umbrella LTD Inside IR35 (approx. £21 per hour PAYE).
How to Apply
If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.
Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.
Referral Bonus
If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.
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Tenancy Management Officer Oxford Temporary Full time - Hybrid Looking for an exciting role where you can make a real difference in managing tenancies and supporting thriving communities?
THE ROLE As a Tenancy Management Officer, you will play a key role in delivering high-quality tenancy and void management services for a defined portfolio of properties in Oxford. Responsibilities include:
Acting as the first point of contact for tenants, members, and council services regarding council-owned residential properties.
Managing tenancy agreements, changes, terminations, and enforcing tenancy conditions.
Handling void properties efficiently to maximise rental income and minimise costs.
Collaborating with external support providers and council services to ensure excellent customer care.
Leading on legal proceedings, including preparing case files and representing the council in court.
Addressing tenant welfare and safeguarding issues in line with council policies.
Supporting tenants during emergencies, such as fires or floods, and arranging alternative accommodation.
Managing and utilising estate improvement budgets effectively.
THE CANDIDATE The ideal candidate will have previous experience in a similar role within a local authority or registered provider housing management environment. You will also have:
Experience managing a diverse customer base, including vulnerable tenants with complex needs.
Knowledge of current landlord and tenant legislation, guidance, best practice, and case law.
Strong organisational and multitasking skills, with the ability to manage a high workload.
Excellent communication skills, including letter and report writing.
Mobility to undertake site visits, property inspections, and provide hands-on support across Oxford.
THE CONTRACT Temporary ongoing Full-time – 37 hours per week Hybrid working The pay rate for the role is £25.00 per hour LTD company rate. The PAYE equivalent is £21.31 per hour, inclusive of holiday.
HOW TO APPLY To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call 01772 208966 to discuss the role in more detail!....Read more...
The role will be the Parking Operations co-ordinator and work with the Civil Enforcement Team to provide support in; • Health & Safety administration.• Rota and Beat allocation.• Low level procurement.• Customer Enquiries.• Performance report collation.Training:The Business Support apprenticeship will be supported by a local training provider, and you will be given allocated time during the working week for off-the-job training. Training Outcome:After successful completion of the apprenticeship there may be the opportunity to progress onto a higher level or apply into a permanent role in the council if one is available and suitable at the end of your learning. Employer Description:We are the local authority for Plymouth, providing services and information to many of the area’s 262,700 residents as well as businesses and visitors. We employ over 2500 members of staff in a wide range of occupations including health consultant, park ranger, children’s social worker, refuse driver, registrar, housing delivery officer and customer support assistants.
Plymouth City Council is an equal opportunities employer. All applicants will be considered for employment regardless of any of the protected characteristics.
As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.Working Hours :We are a flexible employer and provide a variety of working arrangements tailored to the needs of each role.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
We are currently recruiting for experienced Caretakers for our prestigious client based in East London .
The role would involve
To clean all common parts of a housing estate, in accordance with the local work programme, schedules and frequencies. Methods require, which not exclusively, will include.
The sweeping and/or washing of all communal staircases. Entrances, foyers/, passages, courtyards. car parks, hard standing areas. Chute chamber rooms and refuse storage rooms
The cleaning and/or washing of lift car floors and walls, lamp shades and diffusers, estate signs, stair balustrades, estate furniture and other such communal fixtures and fittings as may be prescribed.
Remove and cleanly dispose of any over-spill in refuse contRotate refuse containers to avoid such overspills as required.
Check refuse chutes and if possible, clear blockages. If not possible to clear, report to the Neighbourhood Caretaking Team Leader or other appropriate officer.
Empty and Clean litter Bins
Remove weeds and other plant material, as required from hard standing areas.
Litter pick all estate shrubs/rose/flower beds.
Sweep all hard standing communal areas including car parks playgrounds and drying area.
Remove graffiti from any estate area within agreed timescales: Abusive/offensive/illegal=24 hours. All other graffiti within 5 working day
To Liaise with residents, Estate Wardens, and other services in emergency situations
To ensure that all estate incidents are recorded, and such information provided to the Neighbourhood Caretaking Team Leader
Immediate start dates available for the right candidate .
Please apply and we will be in contact .
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Develop knowledge, skills and behaviours expected of a registered social worker across children, families and adult provision.
Inter-professional learning opportunities to deepen your understanding of your social work role in a multi-agency context.
Practice placements throughout the programme to gain real-world experience in diverse settings.
Dedicated service user and carer group supporting your learning.
Training:For more information about the course please see https://www.plymouth.ac.uk/study/apprenticeships/social-worker Training Outcome:On successful qualification, applicants will be able to register for the protected title of ‘Social Worker’ and will be eligible to apply for employment with Plymouth City Council’s Children Young People and Families Service.Employer Description:We are the local authority for Plymouth, providing services and information to many of the area’s 262,700 residents as well as businesses and visitors. We employ over 2500 members of staff in a wide range of occupations including health consultant, park ranger, children’s social worker, refuse driver, registrar, housing delivery officer and customer support assistants.
Plymouth City Council is an equal opportunities employer. All applicants will be considered for employment regardless of any of the protected characteristics.
As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.Working Hours :Details of the working week for this role can be discussed with the team at DevProf@plymouth.gov.ukSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Physical fitness....Read more...
One apprentice will join the Place Team, focusing on shaping and enhancing our environment.The other will be part of the Strategic Commissioning Team, supporting our community.
Both roles will involve process-driven tasks, along with administrative and customer-focused responsibilities, aiming to deliver a high quality and efficient service for our stakeholders.Training:The Business Support apprenticeship will be supported by a local training provider, and you will be given allocated time during the working week for off-the-job training. Training Outcome:After successful completion of the apprenticeship there may be the opportunity to progress onto a higher level or apply into a permanent role in the council if one is available and suitable at the end of your learning. Employer Description:We are the local authority for Plymouth, providing services and information to many of the area’s 262,700 residents as well as businesses and visitors. We employ over 2500 members of staff in a wide range of occupations including health consultant, park ranger, children’s social worker, refuse driver, registrar, housing delivery officer and customer support assistants.
Plymouth City Council is an equal opportunities employer. All applicants will be considered for employment regardless of any of the protected characteristics.
As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.Working Hours :One apprentice will be based at Prince Rock Depot, whilst the other will be based at Crownhill Court. We are a flexible employer and provide a variety of working arrangements tailored to the needs of each role.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
A client within the Public Sector based in the West Midlands is currently recruiting for a Compliance Contract Officer (Gas and Electric) to join their Building Safety and Compliance team as soon as possible. The client is offering a full-time, temporary position on an ongoing basis with the ideal candidate having experience of working within a local authority within a compliance and building safety environment.
The Role
Key purpose of the role is to ensure that the client’s stock portfolio and assets are compliant and safe. This role will support statutory, regulatory, and best practice requirements, monitor policy adherence, manage contracts with service providers, oversee compliance programmes, risk registers, and budget control.
Key responsibilities will include but not be limited to:
Monitoring and supervising contracts delivering cyclical, planned, and reactive works.
Managing compliance programmes, safety inspections, and risk actions.
Providing technical advice, contract administration, and financial monitoring.
Ensuring compliance with statutory and regulatory requirements.
Supervising contractors and ensuring high-quality service delivery.
The Candidate
To be considered for this role, you will require:
Proven experience in contract management, compliance monitoring, and technical advice within a building safety setting.
IT proficiency, including MS Word, Excel, and database systems.
The below skills would be beneficial for the role:
CORGI Level 4 VRQ Certificate in Gas Safety Management in Social Housing or equivalent.
Health & Safety qualification.
Membership of a relevant professional body.
The client is looking to move quickly with this role and as such is offering £29.92 per hour Umbrella LTD Inside IR35 (approx. £22.76 per hour PAYE).
How to Apply
If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.
Referral Bonus
If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.
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A client within the Public Sector based in Greater London is currently recruiting for a Building Safety Project Officer to join their team as soon as possible. The client is offering a full-time, temporary position on an ongoing basis with the ideal candidate having experience of working within a local authority within a housing safety and compliance environment.
The Role
Key purpose of the role ids to support the Building Safety Delivery Manager in the commissioning, management, and delivery of fire safety remediation projects, ensuring compliance with regulations, budgetary control, and effective stakeholder engagement.
Key responsibilities will include but not be limited to:
Supporting the delivery of remediation projects for at least 15 buildings, valued at approximately £25 million.
Assisting in preparing business cases, capital budgets, revenue forecasts, and works programmes.
Ensuring projects meet time, quality, and budget targets while maintaining regulatory compliance.
Collaborating with internal teams, consultants, and contractors to oversee project delivery.
Developing and maintaining due diligence files on all buildings involved in the remediation programme.
The Candidate
To be considered for this role, you will require:
A degree or professional qualification in property, development, construction, or a related field, or extensive industry experience.
A strong understanding of the Building Safety Act, Fire Safety Act, and associated regulations.
The below skills would be beneficial for the role:
Project management expertise, including budget management and risk analysis.
Experience in managing consultants, contractors, and multidisciplinary teams.
Strong IT skills, including proficiency in Outlook, Word, and Excel (intermediate level or above).
The client is looking to move quickly with this role and as such is offering £50,000 per annum.
How to Apply
If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.
Referral Bonus
If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.
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To provide individual support to women in refuge who have experienced domestic abuse. Your responsibilities include managing a caseload, conducting admissions and inductions, and ensuring residents understand their rights and health and safety requirements. You will conduct regular key-working sessions, maintain accurate records, and complete necessary risk assessments and safety plans.
You will facilitate referrals to other services, support engagement, and share knowledge with the WAL team. Collaboration with other agencies is essential, providing support and advice to adult victims and witnesses of domestic abuse. Safeguarding issues must be raised promptly, and you may attend court and social services case conferences.
You will offer advice on housing, education, health, employment, and benefits, empowering service users to access wider support networks. Delivering development programs to service user groups and working closely with partner agencies is crucial. You will facilitate house meetings and support service users in preparing for independent living.
During the resettlement period, you may provide remote support and signposting. Attendance at team meetings, training sessions, and clinical supervision is required. Participation in the out-of-hours emergency services rota and covering the helpline when necessary is also part of the role.
You will collect rent/service charges and support access to emergency funding. Ensuring service users adhere to their license agreements and conducting daily health and safety inspections are key tasks. Building relationships with appropriate agencies and promoting awareness of domestic abuse and WAL services in the community is vital.
You will engage in developing improved working practices and new developments within WAL, working in partnership with other agencies to promote awareness and support service development across Luton.
Training:
Apprentices will be allocated a qualified tutor from Pier Training to support the full completion of the apprenticeship and prepare them for the end-point assessment (sometimes 2 tutors will be required at different times for teaching different elements).
The tutor will undertake engaging and interactive teaching, learning and support sessions with the apprentice on a regular basis (at least every 4-5 weeks) remotely via Teams or in the workplace if appropriate to conduct teaching, learning and assessments. These will be planned with the apprentice and employer.
The tutor will manage a portfolio of evidence using an Online system called OneFile and give regular updates about progress. Apprentices can contact their tutor inbetween visits to discuss any aspect of their qualification and will be able to access their online portfolio 24/7.
On-programme assessment of knowledge, skills and behaviours will lead to the final synoptic end-point assessment.
Training Outcome:
To progress to a Domestic Abuse Support Officer position
Employer Description:Women’s Aid in Luton is a specialist domestic abuse organisation, operated by women for women and children. We have developed psychological and trauma informed services to meet the needs of women and children who are survivors of domestic abuse over the past 50 years.
Our vision is for all women exposed to gender-based violence and exploitation, and their children, to be safe and have access to appropriate intervention, support, and advice to live free from fear and harm.
Our aims are to provide:
•Refuge accommodation where women and children may feel safe and receive protection from abuse and persecution.
•Support to access medical care, advice and treatment, legal advice and counselling for adults and their children who have suffered injury or impairment to their physical or mental health or have been seriously threatened with the same.
•Community support via our Domestic Abuse Helpline and resettlement services.
•Training and education opportunities for survivors of domestic abuse.
•A peer volunteer programme to recruit and train volunteers that are survivors themselves.
•Campaigns to raise the profile of the impact of domestic abuse and highlight the need for further support services.Working Hours :The working hours are Monday to Friday, 9.00am to 5.00pm. The apprentice will also be required to participate in the out of hours on call rota.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Driving License& Access to car....Read more...
This is an exciting time to join United Living on our Apprenticeship Programme as the business continues to grow and we have a significant order book of secured future projects.
Our Property Services business revitalises homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. We are looking for an Apprentice to join the Resident Liaison Team, who are the key point of contact for residents who are having work done to improve their homes.
Some of your key responsibilities will be:
Supporting the team with administration duties, resident visits and courtesy calls addressing any actions promptly
Undertaking courtesy telephone calls to tenants, prior to customer satisfaction surveys being issued to them
Supporting Health and Safety presentations for local school visits within the local community
Supporting effective and regular communication with residents through the coordination and administration of newsletters, meetings, daily visits, open days and group events etc.
Ensuring effective and regular communication/information is provided to the resident throughout the course of works including pre-start documentation, issuing of notices, information about the scope of works, associated timescales and any changes to the programme
Assisting the team with recording and photographing the condition of white goods/working area for every property, before work commences. Ensuring that records are appropriately saved
Assisting the team with product training for residents
Ensuring all appropriate records and documentation is maintained confidentially and in line with GDPR
Assisting with recording complaints/alleged damage claims to residents’ property/personal belongings. Supporting the team in proactively investigating and resolving complaints
Helping to monitor trends in complaints/communication logs and report accordingly
Liaising closely with the site team and work colleagues ensuring feedback is shared and acted upon
Travelling to different sites, offices and resident properties
Training:As an Apprentice with United Living, you’ll be given a real job from day one where you will gain hands-on industry experience, and the knowledge required to achieve a nationally recognised qualification. You’ll be inspired and stretched professionally, but fully supported by an expert network of colleagues, as you work to build the foundations for a career within United Living, and the construction industry.
As part of your apprenticeship programme you will be enrolled on the Level 2 Customer Service Practitioner Apprenticeship, which will be delivered by our training partner Smart Training and Recruitment. The programme is 15 months long and you will study online, spending one day per week working towards achieving your qualification. This could be attending a virtual classroom lesson or workshop, having 1:1 meeting with your tutor, completing online resources, completing research, or working on evidence to put in your portfolio. You will also meet regularly with your coach and your line manager to ensure you are progressing through your programme as expected. Upon successful completion of your apprenticeship, you will be awarded a Level 2 Customer Service Practitioner and will be eligible to join the Institute of Customer Service as an Individual member at Professional level.Training Outcome:Upon successful completion of this apprenticeship, you could progress to either a higher level customer service apprenticeship or could decide to specalise with a housing based apprenticeship, all whilst following our internal resident liaison officer training pathway.Employer Description:United Living is a leading infrastructure, construction, and property services company in the UK, comprised of four complementary businesses. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future.
We invest in our people and firmly believe that our workforce is our most valuable asset. A driving force for success and the core to achieving our vision of creating a connected and sustainable future, our team is the heart of our organisation.
Building a diverse, inclusive, and equal working environment in which everyone is welcomed and encouraged to be themselves, is a commitment we are dedicated to. We believe that having a diverse workforce not only sets us up for success, but it allows for greater opportunities for innovation, adaptability, and wide-ranging capabilities. We empower our people, and our communities, to champion diversity and change every day.
We are a fast-paced, diverse, and hugely ambitious business. We welcome challengers, innovators and people who embrace change to establish yourself in a creative environment that champions freedom of expression and supports you in your personal and professional development – because together, we achieve more.Working Hours :Monday- Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
