About the Role:A respected Housing Association in London is seeking a proactive Housing Officer to join their team on a temporary 6-month basis. The successful candidate will manage a caseload of tenants, handle tenancy-related issues, carry out estate visits, and deliver high-quality resident support.Key Responsibilities:Manage tenancy and estate issues effectivelyConduct property visits and inspectionsProvide advice and support to residentsHandle complaints, rent issues, ASB, and safeguarding concernsMaintain accurate records and case notesRequirements:Previous experience as a Housing Officer or similar roleStrong understanding of tenancy managementExcellent communication and customer-facing skillsFull UK driving licenceAbility to manage a varied caseload independentlyDesirable:Experience within a London-based housing associationLocation: London (Housing Association)Hours: Full-timePay Rate: £21–£27 per hour (depending on experience)Contract: 6 Months (Temp)....Read more...
North West Housing Services is a purpose-led co-operative based in Liverpool, operating across the North West of England. We are a leading provider of housing management, maintenance, property investment, and financial services to housing co-operatives, small housing associations, and leaseholders.What We Offer
30 days annual leave Flat-rate performance bonusEnhanced pension contributions Employee health coverEssential car user allowance Flexible and hybrid working
We are seeking a dynamic, experienced and customer-focused Client Services Officer (Housing) to join our Housing Services Team. Reporting to the Client Services Manager, you will play a key role in delivering high quality housing services to our Member organisations.You will be responsible for the delivery of housing management services including lettings, rent arrears control, void control and tenancy management. You will work closely with member organisations to maintain positive relationships and building trust. You will provide administrative support and guidance and produce reports for our members committee meetings, which you will be expected to attend.This is a challenging yet rewarding role offering an excellent opportunity to join an established, hardworking team, dedicated to providing high quality services to our member organisations.Essential Requirements
Minimum of 12 months’ experience providing housing management servicesGood standard of general education, literacy and numeracyGood written and oral communication skillsKnowledge of housing legislation and good practiceAbility to work under pressure and meet deadlinesGood IT skillsCommitment to high standards of service delivery
We are a learning organisation and will support staff undertaking relevant professional qualificationsA full driving licence and access to a car are essential.How to ApplyPlease submit an up-to-date CV and covering letter (max 2 pages) outlining your suitability for the role to: june.carroll@nwhousing.org.uk by 12.00 noon on the 3 March 2026.....Read more...
North West Housing Services is a purpose-led co-operative based in Liverpool, operating across the North West of England. We are a leading provider of housing management, maintenance, property investment, and financial services to housing co-operatives, small housing associations, and leaseholders.What We Offer
30 days annual leave Flat-rate performance bonusEnhanced pension contributions Employee health coverEssential car user allowance Flexible and hybrid working
We are seeking an experienced and customer-focused Building Safety & Compliance Team Leader to join our Property Services team. Reporting to the Property Services Manager, you will be responsible for the effective delivery of statutory building safety and compliance programmes, ensuring homes meet all regulatory requirements.You will lead key compliance areas including gas servicing, fire safety, asbestos management, and electrical safety, and line-manage the Performance & Service Improvement Officer, supporting high-quality data, performance monitoring, and continuous improvement.This is a challenging and rewarding opportunity for a confident leader with strong technical knowledge, collaborative skills, and a solutions-focused approach.Essential Requirements
HND in Building Studies or equivalentNEBOSH Certificate or equivalentProven experience managing or supervising staffStrong background in building safety and compliance deliveryExperience managing contracts and contractor performanceIn-depth knowledge of health and safety legislation for residential buildingsExcellent communication and interpersonal skills
A full driving licence and access to a car are essential.How to ApplyPlease submit an up-to-date CV and covering letter (max 2 pages) outlining your suitability for the role to: june.carroll@nwhousing.org.uk by 12.00 noon on the 3 March 2026. ....Read more...
About the RoleAn exciting senior opportunity has arisen within a Local Authority Housing Standards and Assistance Team in Kent. As a Principal Housing Standards Officer, you will manage a complex caseload and lead enforcement action to address poor housing conditions, disrepair, and energy efficiency issues across the borough.You will use the Housing Health and Safety Rating System (HHSRS) and relevant legislative powers to drive improvements in the private rented sector, including House in Multiple Occupation (HMO) licensing and enforcement. In addition, you will oversee the operational delivery of Disabled Facilities Grants (DFGs) and housing adaptations, ensuring the process is managed end-to-end and effectively supports residents’ needs.This is a hands-on role offering the opportunity to make a meaningful difference to residents’ lives, particularly those requiring adaptations to live safely and independently.Key ResponsibilitiesManage a varied caseload relating to housing disrepair, hazards, and energy efficiencyUndertake enforcement action using the HHSRS and relevant legislationDeliver HMO licensing and enforcement activitiesLead and oversee the Disabled Facilities Grant (DFG) and housing adaptations programmeCarry out site visits and inspections as requiredSupport service improvement and wider team objectivesGuide and support junior officers in operational tasks and enforcement proceduresEssential Qualifications / Academic RequirementsCandidates must hold one of the following:Chartered Institute of Environmental Health (CIEH) Accredited Level 4 Housing Regulatory ComplianceCIEH Accredited Level 5 Diploma in Housing and HealthCIEH Accredited Degree or Master’s in Environmental Health (ideal)Essential Technical ExperienceCandidates must demonstrate proven, practical experience in:Private sector housing standards and enforcementHHSRS inspections and enforcement actionsManaging complex enforcement cases under the Housing Act 2004Disabled Facilities Grants (DFGs) and housing adaptations, including liaison with occupational therapists (OTs), understanding budgets, and managing the end-to-end processOperating at a senior/lead level with the ability to guide and support officersAbout YouThe ideal candidate will be an experienced housing professional with strong technical knowledge and leadership capability, excellent communication and organisational skills, and a commitment to delivering high standards of service to residents.BenefitsSalary: £48,657 – £54,727 per annumProgressive and supportive working environment34-hour working week with hybrid flexibilityGenerous annual leave, with additional leave for Christmas/New Year and after 5 years’ serviceLocal Government Pension Scheme (LGPS) with life coverLife assurance, free parking, season ticket loan, and cycle-to-work schemeEmployee Assistance Programme, wellbeing initiatives, and discount schemesProfessional fee payment where applicableExcellent learning and career development opportunitiesLocation: Kent (NB - this role is Hybrid – minimum 2 days per week office/field-based)....Read more...
About The RoleWe have an exciting opportunity for a Tenancy Sustainment Officer to join our team at Mildmay House. This is a key post contributing to the delivery of Salvation Army Homes services to its residents. Working within our corporate aims and objectives you will deliver a Resident focused service.You will co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively. You will ensure fair access, process of applications, relevant background checks and allocation of vacant properties. You will also ensure supported move on accommodation is available for use, keeping vacant properties to a minimum and void turnaround time minimised. You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Salvation Army Homes' residents.Working with our residents, you will key to increasing their ability to sustain a tenancy when they housed in our move on properties and when they transition out of the scheme from the scheme.About the Service:Mildmay House is a 47 bed supported accommodation service for single homeless males and females aged 16 upwards, clients who live at our service come from a variety of backgrounds/circumstances including relationship breakdowns, rough sleeping, mental health, drugs & alcohol use. At Mildmay we seek to provide a warm, respectful and supportive environment for clients. We want every person who walks through the door to feel that Mildmay is their home from Day 1. Staff aim to support and encourage clients throughout their stay/journey with us as they move towards independent living. What our Staff Say: I love working at Mildmay House because there is never a dull moment. The relationships that are developed with the clients are extremely important and I think that it is one of the key things that supports us truly transform lives.About The CandidateA Tenancy Sustainment Officer will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.Benefits of working as a Tenancy Sustainment officer :
26 days annual leave rising to 31 days£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ serviceAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
About The RoleWe have an exciting opportunity for a Tenancy Sustainment officer to join our team in Preston.This is a key post contributing to the delivery of Salvation Army Homes housing services to its residents. Working within our corporate aims and objectives you will deliver a Resident focused service.You will co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively. You will ensure fair access, process of applications, relevant background checks and allocation of vacant properties.You will ensure supported accommodation is available for use, keeping vacant properties to a minimum and void turnaround time minimised. You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Salvation Army Homes ResidentsYou will work with our Residents to increase their ability to sustain a tenancy when they leave our service.About The CandidateA Tenancy Sustainment officer will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.What we're looking for :
Demonstrable empathy with the client groupConfident and capable communicator with the ability to inspire, engage and challengeAbility to enable young people to sustain a tenancyGreat verbal, written and influencing skillsAbility to use a computer, e.g., Microsoft packages and capacity to successfully navigate support packages used by sahaAble to be flexible with working hours to accommodate a working rota in conjunction with the needs of the service and team membersWillingness to take part in outdoor/residential activity on occasionAbility to plan forward, prepare and deliver life skills sessions Proactive and self-motivated with a can do attitude In return for helping to transform lives, we’ll give you access to some great benefits. These include:
26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your career
About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
To provide general office and customer service support including filing and photocopying and archiving of records
Paying, receiving and processing payments via computerised systems and the raising of debtor accounts under the direction of the Parking Case Officers Manager, Admin Support Officer
Receiving and processing related correspondence and applications
Dealing with related enquiries over the telephone or face to face in reception
Assist with ticket reconciliation's under the direction of Parking Enforcement Officers, Supervisors or Managers
Prepare and process applications for road closures under the direction of a Parking case Officer
Liaise with managers, other office staff, the public and other outside agencies as necessary under the guidance of the Parking and Operations Manager, Parking Case Officer, Section 106 and Play Officer and Cleaning Supervisor
To assist with the preparation of all team meetings within the Parking and Public Realm service including recording minutes, maintaining records of all meetings internally and with outside agencies and the general public
Provide support to the Parking and Operations Manager and Admin Support Officer
You will be expected to attend and record your entitlement of 20% off-the-job training that is provided either by the organisation or the training provider for the purpose of achieving the knowledge, skills and behaviours of the apprenticeship standard relating to this post
To assist with pitch bookings, record keeping, and staff time sheets
Any other duties requested
Training:
Customer Service Practitioner Apprenticeship Standard qualification at Level 2
The Customer Service Practitioner Apprenticeship Standard at Level 2 combines the knowledge, skills and behaviours required of the standard and includes functional skills in maths and English, if required
Delivery will be in the workplace with an assessor or coach through a combination of assessment, coaching, training and mentoring
The minimum duration on the apprenticeship is 12 months, with an additional 3 month for an externally assessed end point assessment
A total of 15 months plus functional skills, if required
Prior learning and experience will also be taken into consideration
Further information on the standard can be viewed here:
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1 Training Outcome:
Upon completion there may be an opportunity to apply for further apprenticeship positions within the authority
There will also be opportunities to apply for vacancies within the local authority
This qualification will ensure you gain a good understanding and experience within an office environment which will open many opportunities either within the local authority or with an external employer
Employer Description:Tendring District Council is the local authority covering the area, which includes the towns of Clacton, Harwich, Manningtree, Frinton, Walton and Brightlingsea.
It is responsible for a range of services, including waste collection, housing and homelessness, planning, economic growth, leisure, a theatre, and much more.Working Hours :The post holder will be required to work office hours, Monday to Thursday, 8.45am - 5.15pm and Friday, 8.45am - 4.45pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Support private rented sector inspections and assessments
Process housing requests and complaints
Keep accurate records of Renters Rights Act 2025 compliance and enforcement
Landlord engagement, education and registration
Monitoring private rented sector licencing documentation and non-compliance
Supporting investigations, legal cases, statutory notices, reports and correspondence
Training Outcome:Regulatory Compliance Officer.Employer Description:The Council’s offices are in the heart of the Cathedral City of Winchester, the ancient capital of England and the county town of Hampshire. The city itself is a major tourist destination attracting 5 million visitors a year, hosting many events including the Hat Fair, Boomtown Music Festival, Cycle Fest and the hugely popular Christmas Market. Winchester City Council serves a large district which spans 250 square miles of central Hampshire with a population of 122,000 residents.Working Hours :Monday to Friday, times to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working....Read more...
Duties will include but not limited to:
Supporting tenants booking the facilities for meetings, market and events.
Arranging events.
Working closely with members of the community, external organisations and internal services.
Support external customer in books for meetings, market and events.
Showing potential new tenants around.
Marketing and website editing.
Carrying out routine maintenance checks.
Raising repairs with contractors as required.
Arranging the meeting/conference room as required.
Monitoring rent and payments for the hire of the facility.
Answering the telephone, taking messages and deal with routine enquiries.
Procurement and operational administration task.
Training:
Main places of work will be the Sunspot and the Town Hall, Clacton.
Virtual training sessions with time within working hours dedicated for course work.
External assessor so virtual assessment meeting.
Training Outcome:
Facilities Assistant/Coordinator.
Maintenance Worker.
Health & Safety Officer.
Office Manager.
With progression:
Facilities Manager.
Project Manager.
Space Planner.
Energy Manager.
Sustainability Manager.
Account Manager.
Employer Description:Tendring District Council is the local authority covering the area, which includes the towns of Clacton, Harwich, Manningtree, Frinton, Walton and Brightlingsea. It is responsible for a range of services, including waste collection, housing and homelessness, planning, economic growth, leisure, a theatre, and much more.Working Hours :Monday - 8:15am to 5:00pm
Tuesday - 9:15am to 5:15pm
Wednesday - 9:15am to 5:15pm
Thursday - 8:15am to 5:00pm
Friday - 8:15am to 4:45pm
The hours above exclude a one hour lunch break per day.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Gradually learn and perform finance tasks including but not limited to:
Coding and entering purchase invoices into the accounting software - currently Quickbooks Online
Entering payments from customers
Answering customer queries and providing statements as required
Reconciling supplier accounts in preparation for paymentBank and credit card reconciliations
Preparing sales invoicesEventually learn and perform the following tasks:
Preparing reports on Excel as required including cashflow, Management Accounts and Budgeting
Calculation and posting of depreciation on Fixed Assets
Calculation of Pre-payments and Accruals
Running reports from payroll system
Reconciling Balance sheet accounts
VAT Returns
Assist with Stock Control and calculation of Work in Progress
Training:
As the successful apprentice you will undertake an Apprenticeship in Level 2 Accounts and Finance, to include assessment in Skills, Knowledge and Behaviours of a Finance Officer) Functional Skills in Maths and English (where applicable), completion of your End Point Assessment. During your time on the apprenticeship programme, you will also be expected to complete and document 20% off-job-training
The Apprenticeship will be delivered by South Gloucestershire & Stroud College over15 Months
You will be required to attend CAMPUS on day release for your studies and an assessor will visit you out on site
You will be assigned a supervisor/mentor within the workplace, who will support you to develop your workplace skills, knowledge and behaviours throughout the duration of your apprenticeship programme
Training Outcome:
The pathway for the successful applicant would be to commence the AAT qualification under the apprenticeship scheme whilst developing skills and progressing their role within the firm
Employer Description:Elmtree Landscapes Ltd are a Bristol-based landscaping company delivering high-quality grounds maintenance and landscape construction across the region. Our work includes new-build housing developments and commercial sites, and we’re proud of the strong reputation we’ve built over the years.
We’ve received several industry awards, including Employer of the Year and Supreme Winner at the Pro Landscaper Business Awards 2022, as well as multiple BALI Awards for project excellence.
We’ve got a high staff retention rate and a positive, supportive culture where people are encouraged to grow. Many of our team members have developed into more senior roles through on-the-job experience and ongoing training.
We believe our power comes from supporting and trusting its people to deliver the very best in commercial landscape installation and after care.
Here’s what our team say:
“There’s space to put forward ideas, and we’re encouraged to try new approaches.”
“Since joining, I’ve had the chance to develop my skills and take on more responsibility.”Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
