Looking to join a busy organisation where your attention to detail and strong IT skills can make a real impact? This is an excellent opportunity for a proactive and organised individual to support compliance activities and help maintain high operational standards.In the Business Support Officer role, you will:
Review and investigate compliance issues, supporting the implementation of corrective actionsProduce, analyse, and distribute reports using in-house systems, communicating findings to Operations ManagersAssist in resolving compliance discrepancies and ensuring accurate record keepingProvide a range of business support and administrative assistance across the team
To be successful in the Business Support Officer, you will need:
Previous administration or office-based experienceStrong literacy, numeracy, and IT skills, including proficiency in Microsoft Office applicationsExcellent written and verbal communication skillsA proactive, organised, and detail-focused approachThe ability to prioritise workloads and meet deadlines in a busy environment
This is a temporary role, reviewed on a weekly basis; however, for the right candidate, there is the potential for the position to become permanent. You'll be working full time, Monday to Friday, 9:00am–5:00pm. Based in offices in St Asaph, you'll start on an hourly rate of £12.76, plus benefits.If you're looking for a varied role where you can further develop your skills while supporting a busy operational team, we'd love to hear from yo....Read more...
Salvation Army HomesWe have an exciting opportunity for a Tenancy Sustainment Officer to join our team at Mildmay House. This is a key post contributing to the delivery of Salvation Army Homes services to its residents.Working within our corporate aims and objectives you will deliver a Resident focused service.You will co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively. You will ensure fair access, process of applications, relevant background checks and allocation of vacant properties. You will also ensure supported move on accommodation is available for use, keeping vacant properties to a minimum and void turnaround time minimised. You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Salvation Army Homes' residents.Working with our residents, you will key to increasing their ability to sustain a tenancy when they housed in our move on properties and when they transition out of the scheme from the scheme.About the Service:Mildmay House is a 47 bed supported accommodation service for single homeless males and females aged 16 upwards, clients who live at our service come from a variety of backgrounds/circumstances including relationship breakdowns, rough sleeping, mental health, drugs & alcohol use. At Mildmay we seek to provide a warm, respectful and supportive environment for clients. We want every person who walks through the door to feel that Mildmay is their home from Day 1. Staff aim to support and encourage clients throughout their stay/journey with us as they move towards independent living. What our Staff Say: I love working at Mildmay House because there is never a dull moment. The relationships that are developed with the clients are extremely important and I think that it is one of the key things that supports us truly transform lives.About The CandidateA Tenancy Sustainment Officer will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.Benefits of working as a Tenancy Sustainment officer :
26 days annual leave rising to 31 days£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ serviceAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
Supporting the payroll team
Handling employee queries
Preparing payrolls for clients with a full end-to-end process, including payroll, pension submissions and payments
Training:A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship, (21 months including endpoint assessment) topics covered include –
Business and Customer Awareness
Payroll CorePensions
Technical Payroll
Regulations and Compliance
Systems and Processes
Planning and Prioritisation
Analysis Skills
Using Systems and Processes
Producing Quality and Accurate Information and Reports
Training Outcome:Full-time role as Payroll Officer.Employer Description:Goodwille support businesses from abroad when setting up in the UK by naviating the coimplexities of the UK market. Our services include corporate governance, finance, payroll, HR and Front Of House to supporting growing businesses in the UK market. Goodwille has been trading for over 25 years, in that time we have helped over 2000 clients with their UK operations. As a team we have two offices, one in London and one in Warwick and we have 55 staff at present across the two locationsWorking Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Patience....Read more...
Support the delivery of communications activities that enhance Citizen's reputation among customers, stakeholders, local communities, and local, national and trade media
Develop engaging content for an external audience that helps tell the story of our business and brand
Learn how to engage with media outlets and key influencers on
Use content performance data and insights to inform future communications activity and optimise existing content where appropriate
Learn about crisis communication principles and tools, and support the team during communication incidents where appropriate
Take part in meetings with the wider business and stakeholders
Draft customer case studies and create content for use across customer communications channels
Attend apprenticeship training sessions and complete coursework
Embrace new learning opportunities and contribute ideas
Training:You will learn on the job through coaching and mentoring from in house experts, as well as be trained and guided by a specialist apprenticeship tutor
Apprenticeship training will be completed remotely on a monthly basis with the option of more regular sessions if you require themTraining Outcome:
PR & Communications Officer/Executive
Employer Description:Our vision is working together to create warm, safe homes and deliver the best service to our customers. Built on strong foundations, we're setting a clear direction for the future, focused on achieving even better outcomes together. This new strategy is built around four key priorities: customers, colleagues, partners and homes. Together, they guide how we'll improve lives, strengthen communities and deliver lasting positive change. Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative....Read more...
• Answer telephone enquiries from members of staff, councillors, and the public with assistance from colleagues when required.• Promote well-being and cultural sensitivity in safeguarding decisions.• Assist colleagues in preparing work programmes/plans, plan and conduct meetings.• Deliver tasks and project activities as allocated by the safeguarding leads including working with other services within the council to improve safeguarding awareness, processes and procedures.• Attend and take notes at meetings with Lead Officers and champions particularly the internal safeguarding group.• Maintain relevant procedures and records of disclosures for channel referrals, safeguarding referrals and information requests from various safeguarding partners.• Prepare agendas, minutes and other such documents required for meetings.• Undertake other duties as required by the Community Safety Manager and Head of Community Protection.• Attend and contribute to team meetings, one to ones and appraisal meetings.• Undertake a development programme leading to a Safeguarding Support Officer Level 3 Qualification.• Participate in your own development plan which will be agreed with the line manager and the assessor from the training provider.• Tailor safeguarding responses to suit the individuals’ views, feelings and cultural influences.• Recommend courses of action in relation to safeguarding concerns.Training Outcome:
Potential to progress to the next level of an apprenticeship.
Look to secure employment
Employer Description:The district council headquarters are in Warwick and Leamington Spa. It employs more than 500 people. The district council deal with issues such as waste management, the collection of council tax, planning/building regulations, council housing and council house repairs. The district was created on 1 April 1974, by a merger of the former Leamington Spa and Warwick municipal boroughs, the Kenilworth urban district and the Warwick Rural District.Working Hours :Monday to Friday, hours to be agreed with line manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Roles and Responsibilities:
Undertaking reception duties - To be the first point of contact for customers and professionals when contacting Age UK Sheffield by telephone, forwarding selected telephone callers to the appropriate member of staff, volunteer or student
Taking brief messages and passing these on via email or telephone in the case of community workers and fielding calls to Senior Management
Working closely with the Information and Advice triage officer role and passing on calls appropriately to this function.
Developing knowledge of resources and services available to older people in Sheffield and responding appropriately to information and signposting queries
Working closely with Information and Advice volunteers supporting on reception and answering calls
To ensure all customer and professional information queries are recorded on Age UK Sheffield CRM system in accordance with policies and procedures
Maintain up to date answer phone message and ensure all voicemail messages are responded to in a timely manner
Greet and welcome visitors to the offices between 9am and 5pm, ensuring they sign in, are made aware of health, safety and security regulations and inform the relevant member of staff of their arrival
Gain and maintain understanding of all Age UK Sheffield services
To undertake word processing, electronic communication, telephone communication, filing, printing and photocopying work as required
Support the general day to day running of the office, preparing rooms for meetings, setting up equipment, sorting incoming and outgoing post, printing out newsletters, assessment packs etc.
Ensure that the reception area and office is kept tidy and projects a business-like image
To participate in general house-keeping duties to maintain a clutter free professional office environment
Training:Business Administrator Level 3.
The apprentice will attend Sheffield College 1-day per month as part of their apprenticeship training.Training Outcome:Possible full-time employment on successful completion of the apprenticeship.Employer Description:Age UK Sheffield is a completely local and independent charity which provides information, advice, services and resources to people aged 50 and over in SheffieldWorking Hours :Monday to Friday 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
