An exciting opportunity has arisen for a Front Office Manager / Receptionist to join a well-established hotel, renowned for delivering exceptional guest experiences.
As a Front Office Manager / Receptionist, you will be responsible for overseeing the reception, reservations, night and housekeeping teams, ensuring smooth front office and housekeeping operations
This full-time role offers salary of up to £30,000 and benefits. Candidates currently working as Front Office Managers, as well as those in more junior positions, will both be considered.
You will be responsible for:
? Leading and coordinating reception, reservations, nights, and housekeeping teams
? Supporting revenue management and yield opportunities across the business
? Supporting marketing activity, including social media content creation and regular updates
? Implementing and maintaining consistent operational procedures
? Driving guest satisfaction and service standards across departments
? Working closely with senior operations to ensure smooth day-to-day running
? Contributing to sales growth through online engagement and promotional activity
What we are looking for:
? Previously worked as a Hotel Front Office Manager, Front Office Manager, Front Desk Manager, Reception Manager, Assistant Front Office Manager, Reservations Manager, Front Desk Receptionist, Hotel Administrator, Front Office Administrator, Reception Supervisor, Front Desk Supervisor, Front Office Supervisor, Hotel Receptionist, Administrative Assistant, Front of house manager, Guest Experience Manager, Guest services Manager, Reception Administrator or in a similar role.
? Have at least 2 years of experience.
? 4-star hotel experience would be preferred.
? Social media savvy professional with background in leading, managing, and developing a team.
? Excellent communication and customer service skills.
Whats on offer:
? Competitive salary
? Discounted or free food
? Employee discount
? Gym memb....Read more...
An exciting opportunity has arisen for a Front Office Manager / Receptionist to join a well-established hotel, renowned for delivering exceptional guest experiences.
As a Front Office Manager / Receptionist, you will be responsible for overseeing the reception, reservations, night and housekeeping teams, ensuring smooth front office and housekeeping operations
This full-time role offers salary of up to £30,000 and benefits. Candidates currently working as Front Office Managers, as well as those in more junior positions, will both be considered.
You will be responsible for:
* Leading and coordinating reception, reservations, nights, and housekeeping teams
* Supporting revenue management and yield opportunities across the business
* Supporting marketing activity, including social media content creation and regular updates
* Implementing and maintaining consistent operational procedures
* Driving guest satisfaction and service standards across departments
* Working closely with senior operations to ensure smooth day-to-day running
* Contributing to sales growth through online engagement and promotional activity
What we are looking for:
* Previously worked as a Hotel Front Office Manager, Front Office Manager, Front Desk Manager, Reception Manager, Assistant Front Office Manager, Reservations Manager, Front Desk Receptionist, Hotel Administrator, Front Office Administrator, Reception Supervisor, Front Desk Supervisor, Front Office Supervisor, Hotel Receptionist, Administrative Assistant, Front of house manager, Guest Experience Manager, Guest services Manager, Reception Administrator or in a similar role.
* Have at least 2 years of experience.
* 4-star hotel experience would be preferred.
* Social media savvy professional with background in leading, managing, and developing a team.
* Excellent communication and customer service skills.
Whats on offer:
* Competitive salary
* Discounted or free food
* Employee discount
* Gym membership
* On-site parking
This is a fantastic opportunity for a Front Office Manager / Receptionist to make a meaningful impact within a dynamic hotel environment.
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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Job title: Front Desk Agent – Luxury 5-Star Hotel Location: Venice Salary: €1600 gross per monthJob type: seasonal (until 31st of October)We are looking for a guest-focused Front Desk Agent to join the team at our luxury 5-star hotel. In this role, you will be the first point of contact for our discerning guests, creating lasting impressions through warm, professional, and discreet service. This is an excellent opportunity to develop your career in luxury hospitality while contributing to an environment of excellence.Key Responsibilities
Deliver a warm, personalized welcome to all guests during check-in and a seamless farewell at check-out.Manage guest reservations, room assignments, and special requests with precision and attention to detail.Provide prompt, courteous, and efficient service for all guest inquiries, including local recommendations and hotel services.Process payments, handle billing inquiries, and maintain accurate financial records.Collaborate with Housekeeping, Concierge, and other departments to ensure guest needs are anticipated and met.Maintain immaculate presentation standards at the front desk and in the lobby area.Utilize the Property Management System (PMS) to update guest profiles, preferences, and stay details.Handle guest concerns or complaints with professionalism, empathy, and a focus on resolution.Uphold the hotel’s service standards, ensuring every interaction reflects our commitment to luxury and discretion.Support the Front Office team in maintaining operational efficiency and guest satisfaction.
Candidate Profile
Previous experience as a Front Desk Agent, Receptionist, or Guest Services Associate in a hotel or hospitality setting.Exceptional interpersonal and communication skills, with fluency in English and Italian; additional languages are a plus.A natural ability to connect with guests, anticipate needs, and deliver personalized service.Professional appearance, poise, and a calm demeanour under pressure.Strong organizational skills and the ability to manage multiple tasks efficiently.Knowledge of Property Management Systems (PMS) and basic office software.Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
What we offer:
Accommodation (upon availability in a shared unit);Meal during the shift;Free shuttle to San Marco square;
Job title: Front Desk Agent – Luxury 5-Star Hotel Location: Venice Salary: €1600 gross per monthJob type: seasonal (until 31st of October)If you are passionate about creating exceptional guest experiences and thrive in a luxury environment, we would love to hear from you. Please submit your CV to luizas@corecruitment.com....Read more...
