Web Hosting IT Support Analyst
Polar Recruitment are currently recruiting on behalf of a leading global Technology brand for a Web Hosting IT Support Analyst. Reporting to the Cloud Services Manager, the successful candidate will join an established team, supporting Web Hosting services across the international business.
Web Hosting IT Support Analyst - Responsibilities
Provide technical support to online managers, marketers, and web teams.
Web/WAS software installation, configuration & change management.
Release/update program and build processes
Manage website information and reports.
Web Hosting IT Support Analyst - Skills & Experience
2+ years of Web hosting experience
6 Months + Public Cloud experience
Experience of web server design/implementation
Experience within Microsoft environments (Windows, IIS, MS-SQL, .Net, ASP etc.)
Familiar with DevOps and Containers (Docker/Kubernetes).
Open-Source experience (Apache, Tomcat, MySQL, Linux, JVM, PHP etc.) and/or website development experience desirable.
Full driving license and own transport
Excellent verbal and written communication skill
The Web Hosting IT Support Analyst will be rewarded with an attractive salary and comprehensive benefits package including an Annual Bonus (to 15%), excellent Pension (to 8.5%), 25 days Holiday, Permanent Health Insurance, Life Assurance and more, working for one of the worlds’ most prestigious brands within the Tech sector.
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The role is varied, and typical daily duties include:
Call Handling: Answering and managing incoming calls from customers.
1st Line Support: Providing initial support and troubleshooting for customer inquiries and issues.
Customer Relations: Building and maintaining positive relationships with customers, ensuring their needs are met and exceeded.Training:You will learn both on and off the job through shadowing, learning and applying new knowledge and skills from our team and your dedicated tutor from Heart of England Training. All training will take place at our offices and you will have remote access to your tutor to enable you to complete your studies for the accredited apprenticeship programme.Training Outcome:There are opportunities for growth and development during and after your apprenticeship for the candidate who shows commitment, dedication, a team player and great customer service skills. Employer Description:We're a friendly and inclusive workplace where your contributions are valued. Globe2 Ltd, founded in 2008 and based in Market Harborough, is a leading IT services provider. The company offers a wide range of business IT solutions, including telecommunications, internet services, website hosting, training and security and is a Microsoft partner. Globe2 is dedicated to delivering exceptional customer service, setting itself apart by prioritising human connection and support over automation.
At the heart of Globe2's offerings is their Total Support Hosting service, designed to be faster, more secure, and more reliable than standard industry solutions. The company's mission is to empower clients by staying at the forefront of emerging technology trends and advising on best practices. Globe2 values honesty, knowledge, accessibility, friendliness, and reliability, aiming to foster strong and enduring partnerships with their clients.
With a dedicated team of professionals, Globe2 strives to exceed customer expectations and provide unparalleled assistance. Their commitment to exceptional service and support has earned them a reputation for excellence in the IT industry. https://uk.trustpilot.com/review/globe2.netWorking Hours :You will work Monday to Friday between the hours of 9am and 5pm with some flexibility. You will get a 45 minute lunch break (unpaid).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience,Self-motivated....Read more...
The role is varied, and typical daily duties include:
Call Handling: Answering and managing incoming calls from customers
1st Line Support: Providing initial support and troubleshooting for customer inquiries and issues
Customer Relations: Building and maintaining positive relationships with customers, ensuring their needs are met and exceeded
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
You will learn both on and off the job through shadowing, learning and applying new knowledge and skills from our team and your dedicated tutor from Heart of England Training
All training will take place at our offices and you will have remote access to your tutor to enable you to complete your studies for the accredited apprenticeship programme
Training Outcome:
There are opportunities for growth and development during and after your apprenticeship for the candidate who shows commitment, dedication, a team player and great customer service skills
Employer Description:We're a friendly and inclusive workplace where your contributions are valued. Globe2 Ltd, founded in 2008 and based in Market Harborough, is a leading IT services provider. The company offers a wide range of business IT solutions, including telecommunications, internet services, website hosting, training and security and is a Microsoft partner. Globe2 is dedicated to delivering exceptional customer service, setting itself apart by prioritising human connection and support over automation.
At the heart of Globe2's offerings is their Total Support Hosting service, designed to be faster, more secure, and more reliable than standard industry solutions. The company's mission is to empower clients by staying at the forefront of emerging technology trends and advising on best practices. Globe2 values honesty, knowledge, accessibility, friendliness, and reliability, aiming to foster strong and enduring partnerships with their clients.
With a dedicated team of professionals, Globe2 strives to exceed customer expectations and provide unparalleled assistance. Their commitment to exceptional service and support has earned them a reputation for excellence in the IT industry. https://uk.trustpilot.com/review/globe2.netWorking Hours :You will work Monday - Friday between the hours of 9.00am and 5.00pm with some flexibility. You will get a 45 minute lunch break (unpaid).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience,Self-motivated....Read more...
A Kent-based Local Authority is looking for a Social Worker to join their Fostering Recruitment Team. As the Social Worker, you will contribute to the recruitment of foster carers. This role is a full-time, and permanent position. Salary package up to £48,700 per annum.
The ideal Social Worker will have previous fostering recruitment experience, or fostering suppor experience. You must be a qualified social worker with post qualified experience working in children's services to apply for this role.
What you will receive:
Salary up to £44,000 per annum, plus a £3,000 market premium - totalling a package of £48,700 per annum
Retention Payment - £2,000
Contributory Pension Scheme
Progression Opportunities
Child Care Vouchers
Additional Benefits
Your responsibilities:
To assess, plan, and use evidence based analytical practice to assess prospective foster carers.
To contribute to the recruitment of foster carers, with involvement in an active recruitment campaign, being responsible for responding to initial enquiries, undertaking initial visits, and co-hosting information sessions.
Please follow the instructions on this website, or contact Tom McKenna on 07587 031100 or email tmckenna@charecruitment.com for further details and please do be sure to leave your contact details
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Recruitment Manager, Riyadh KSA, Up to SAR22k pm negotiableWe are working with one of Saudi’s leading Restaurant Groups to find them an experienced Recruitment Manager. We are seeking dynamic, enthusiastic, and passionate individual to join this expanding team. If you have a love for the bar and restaurant industry and are eager to be part of something truly unique, we want to hear from you!Recruitment Manager Role in Brief:This role would be overseeing majority of frontline and junior leadership operational recruitment needs.Ideal Recruitment Manager:
Experience in volume recruitment in hospitality / lifestyle / restaurants groupsHigh conversion rate from interview to onboarding through thorough screeningCreative approach to talent attraction ref: hosting interactive career events, ‘road shows’, snapchat and Instagram as attraction channelsFluent English language and Arabic is always beneficial but not a deal breakerInternational experience across continents is required
Salary Package:Total live out at SAR 22k per month – negotiable for someone exceptional!If you are keen to discuss the details further, please apply today or send your cv to michelle at COREcruitment dot com ....Read more...
The candidate should have a keen interest in Beauty Therapy and present themselves in a professional manner.
Duties will include:
Focus on customer loyalty, keeping customers returning to the salon and booking appointments
Take ownership of learning and apply to salon environment, through study from skills learnt on the Beauty Therapy Level 2 programme
General reception and telephone duties including the greeting of visitors, assist in hosting and maintaining a tidy and welcoming reception area
Stock checking
Build effective working relationships with the team, to support understanding and ensure effective communication
Ensure a high standard of hygiene is maintained in the treatment rooms, reception and back areas
Training:
Level 2 Beauty Therapist Apprenticeship Qualification
Training Outcome:A permanent position with further career development could be available for the right person after the completion of the apprenticeship.Employer Description:A Touch of Class is a friendly and professional award winning Beauty Salon based in the heart of Cheadle, Cheshire.
A Touch of Class has been in Cheadle since 1997 and has continued to grow professionally and offer a very high standard of treatments.Working Hours :The working week will include four days in the salon and day release at Macclesfield College. Working hours will be discussed at interview. The Salon is open Tuesday – Saturday. Shifts TBC.Skills: Communication skills,Organisation skills,Customer care skills,Presentation skills,Initiative,Patience,Team work,Polite,Approachable,Honest disposition,Confident,Enthusiastic to learn....Read more...
The role is mainly based around domestic garden maintenance and development.
Duties will include:
Border maintenance and general weeding and plant care
Lawn mowing and trimming of edges
Planting of hedging and other plants
Pruning and hedge-trimming
Digging and creation of flower or vegetable beds
Ground preparation and turf laying
Laying out garden designs from printed plans
Construction of structures such as pergolas, compost bins, raised beds
Maintenance of tools
Respecting health and safety policies and working in a tidy manner
Training:
Block Release
Seven block weeks delivery at Pershore College
Seven online days over a 16 month period
Training Outcome:
A permanent role will be available on completion of a successful apprenticeship
Employer Description:Garden Landscaping Design Specialists based in Worcestershire
Since 2018, we have been working within our craft, requiring passion and dedication to understanding the natural order of the plants or raw materials we work with, using our expertise and skills to create shape and pattern.
We innovate to create an atmosphere to suit your lifestyle. Whether you’re looking for a calm corner to enjoy a book, a place for hosting memorable moments with family and friends or somewhere you can look out and enjoy from your window, we are dedicated to understanding the needs of our clients to create an outdoor space that works for them.Working Hours :Monday-Friday, 8.00am - 4.30pm (30 minute unpaid lunch break)Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative,Physical fitness....Read more...
The candidate should have a keen interest in Beauty Therapy and present themselves in a professional manner.
Duties will include:
Focus on customer loyalty, keeping customers returning to the salon and booking appointments
Take ownership of learning and apply to salon environment, through study from skills learnt on the Beauty Therapy Level 3 programme
General reception and telephone duties including the greeting of visitors, assist in hosting and maintaining a tidy and welcoming reception area
Stock checking
Build effective working relationships with the team, to support understanding and ensure effective communication
Ensure a high standard of hygiene is maintained in the treatment rooms, reception and back areas
Training:
Level 3 Beauty Therapist apprenticeship qualification
Training Outcome:
A permanent position with further career development could be available for the right person after the completion of the apprenticeship
Employer Description:A Touch of Class is a friendly and professional award winning Beauty Salon based in the heart of Cheadle, Cheshire.
A Touch of Class has been in Cheadle since 1997 and has continued to grow professionally and offer a very high standard of treatments.Working Hours :The working week will include four days in the salon and day release at Macclesfield College. Working hours will be discussed at interview. The Salon is open Tuesday - Saturday.Skills: Communication skills,Organisation skills,Customer care skills,Presentation skills,Initiative,Patience,Team work,Polite,Approachable,Honest disposition,Confident,Demonstrate enthusiasm to deve....Read more...
AA Euro Group is seeking a highly motivated, CAD Technician to join our clients team, specializing in civil engineering projects across Yorkshire Water infrastructure. You will join a growing multi-disciplinary design team who are focussed on doing temporary and permanent engineering design work.The day-to-day responsibilities will include:
Developing 2D and 3D drawings and models of projects. Typically these may include:
Site layouts and GA drawings of structures.Reinforced concrete buildingsPumping stationsPipelines, valves, mechanical componentsCabling / pipework / containmentTemporary works structures (including shutters and formwork).Steel structures.P&ID’sElectrical SLD’s and block diagrams.
Coordinating with the CAD Team and designers to create and review drawings / models.Coordinating with site delivery teams to get input on constructability and preferred methods of construction.Input into various reviews of designs, such as HAZOPS, ALMs, Stage Gate reviews.
We are looking for candidates who:
Have experience of using AUTOCAD for 2D (Essential) and 3D modelling.Ideally have experience of 3D modelling (Revit) for Civil / construction projects.Have experience of working with rules set out in BS19560.Have experience working with BIM360 and /or any other cloud file hosting environmentsBe proficient at the use of Microsoft Office software, such as Excel, Word, PowerPoint, etc.Be a clear communicator, able to articulate their ideas clearly, and receive feedback.
The successful candidate will also:
Have good written and verbal communication skills, so that they can explain their work to different groups of people such as clients, operatives on site, and project management teams.Be selfmotivated and driven.Have a good attention to detail and be thorough with their work.Be well organised and capable of multitasking (working on different projects at the same time).
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Who You’ll Be Working For: Join a standout name in the industry, celebrated for their exceptional food, guest-focused service, and lively atmosphere. They’re passionate about their people, and adding this role to your CV is a real career booster.The Role of Assistant General Manager (AGM):
Reporting directly to the General Manager, you’ll play a key role in delivering an outstanding service experience.You’ll oversee front-of-house operations, managing everything from hosting to the flow of service.With a large team under your leadership, you’ll be responsible for mentoring, developing, and inspiring your colleagues.Your priority will be balancing the needs of both guests and staff, creating a supportive and positive work environment.You’ll also get hands-on experience with P&L management, learning the ins and outs of running a commercially successful restaurant.Ultimately, this role is about spreading joy through top-notch service!
What You’ll Need to Succeed:
Proven experience as a General Manager or Assistant General Manager in a large venue (£60k+ turnover).A background in high-quality hospitality where both the bar and kitchen deliver excellence.Fantastic people skills, with a passion for leading, training, and motivating a large team.A love for great food and a genuine enthusiasm for delivering outstanding customer experiences.A track record of boosting sales and driving growth.A collaborative approach, with the ability to inspire your front-of-house team to bring energy and passion to everything they do.
If you are keen to discuss the details further, please apply today or send your cv to Kate at COREcruitment dot com....Read more...
Service Care Solutions are currently recruiting a Deputy Hospital Director for an Independent Mental Health Hospital in Leeds.
Contract: 40 hours Per Week, Full Time, Permanent
Salary: £65,000-£70,000 per annum
This hospital is the largest female Personality Disorder service in the UK that providing assessment and treatment services for women with complex mental health & disorders. The Hospital provides both low secure and rehabilitation services.
As Deputy Hospital Director, you will collaborate with the manager to uphold the hospital’s philosophy, objectives, and professional health standards, ensuring smooth daily operations.
Key Responsibilities:
Lead and develop a team in a mental health setting, maintaining excellent care delivery and operational performance.
Manage a diverse workforce, fostering high-quality care and service outcomes.
Identify and pursue commercial opportunities with purchasers and referrers.
Meet quality and financial targets, adapting services to meet evolving needs and market trends.
Contribute to the strategic direction of the hospital, ensuring alignment with business plans and objectives.
Enhance the hospital's reputation for quality care and service.
Provide strong leadership, ensuring budgetary control and regulatory compliance.
Safeguard the well-being of patients, staff, and visitors, promoting dignity, privacy, and positive risk management.
Ensure compliance with all statutory and regulatory requirements, continuously improving care quality.
The successful applicant for the Deputy Hospital Director role will:
Qualified Nurse with valid NMC Registration.
3 Years experience in Hospital based Management.
Extensive experience within a secure Mental Health setting.
An excellent track record in a management role within the healthcare sector (essential), together with an understanding of mental health issues and a passion for improving clinical quality and patient care.
Extensive understanding of the Care Quality Commission standards and transforming care, extensive experience of hosting inspections, leading on inspections and improving practice based on feedback.
Previous experience as a Senior Registered Nurse or Clinical Lead Nurse type role with 5-7 years working in a similar environment.
Interested? Contact Carly Harrison at Service Care Solutions.....Read more...
Recruitment Consultant – Hospitality Recruitment AgencyBristol £30,000 base plus incentivesWhat’s in it for you?
Work for a leading agency: Join an established recruitment business with a strong presence in the UK and internationally. We’ve got offices in the UK, Paris, Amsterdam, Cape Town, and North America.Hybrid working: Spend just 2 days a week in our gorgeous Bristol office and work from wherever suits you best for the rest!Remote working perks: Enjoy the freedom to work remotely for up to 2 weeks a year – it’s a team favourite!Travel opportunities: Monthly trips to London to meet clients and candidates face-to-face.Industry events: We’re big on events – attending and hosting some of the best in the business.DE&I at our Core: Diversity, equity, and inclusion are part of our DNA – they’re not just buzzwords here.Regular incentives: Celebrate wins with frequent rewards and recognition.Annual company trips: Think Barcelona, Amsterdam, and most recently Dublin. Ibiza could be next!Competitive commission structure: Enjoy both individual and group commissions. We’re all about collaboration and shared success.Career progression: No waiting in line for promotions. Your performance and contribution determine your growth.Personal development: One-on-one coaching and mentorship with the leaders in our business, plus regular external training.Great team vibes: We’re a small, close-knit team full of good humans who love what they do.
What are we looking for?
Hospitality recruitment or hospitality sales experience: You’ll need to be an expert in the hospitality industry and bring relevant experience to the table.Eagerness to learn: Be open to new processes while also sharing your unique skills.People-focused: Relationships are at the heart of what we do – for clients, candidates, and colleagues.Attention to detail: You’re the kind of person who sweats the small stuff and gets it right.Positive energy: We’re a small team, and culture fit is everything.
If you are keen to discuss the details further, please apply today or send your cv to kate at COREcruitment dot com....Read more...
Managing diaries
Manning the main office telephone number
Ordering stationery and supplies with appropriate approvals
Handling incoming and outgoing post and courier deliveries
Booking meeting rooms
In office tasks to support the Director.
Hosting and visitor hospitality
General housekeeping around the office
Admin support in organising training sessions
Travel and accommodation bookings
Meeting minute taking
Archiving, photocopying and scanning
To provide support with the generation of internal management and reporting information
Administrative support for invoicing and the processing of expenses
Completes tasks related to the coordination of staff absence
Proactively keeps up to date training records for the office
Recruitment support and ID checks of new staff
General administrative support for fee earners
Project Management Administration (uploading docs etc, sending meeting invites)
Platform Administration - Tidying sites - moving old data etc.
Billable work that is of an admin nature (bibles, originals)
Virtual Data Room: uploading and arranging documents into the order requested
Assist with document review work
Use multiple IT packages and systems in order to write letters/emails, perform financial processes and analyse data
Produce accurate records and documents including emails, letters, files, payments, reports and proposals
Exercise proactivity and good judgement, in order to make effective decisions based on sound reasoning.
Plan and organise a variety of different tasks in order to manage the expectations of colleagues at all levels
Manage projects, including the use of tools to scope, plan, monitor and report
Training:Business Administrator Level 3 Apprenticeship Standard:
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:Quebec Law Solicitors is a young and dynamic law firm. In and amongst a matured market of legal juggernauts, Quebec Law Solicitors has is a breath of fresh air which has helped secure it's place in Leeds. Quebec Law is as a niche legal practice providing specialist legal advice on issues of personal injury, divorce & family, housing disrepair and various other complex business and commercial areas.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Your role in a nutshell:
Support the development and delivery of Hippo’s Social Value Strategy and underpinning action plans.
Collate and record social value data using our Social Value Measurement Tool at project and business level identifying any risks to delivery allowing annual measurement of our social value contribution.
Increase uptake of volunteering days/fundraising by building internal relationships to foster buy-in and help coordinate activities across all Hippo offices, supporting regional volunteering leads with research and planning.
Help deliver a new educational engagement programme that will increase and diversify our talent pool.
Identify new and build on existing relationships with Voluntary, Charity and Social Enterprises to maximise social impact.
Work closely with Marketing to identify opportunities to promote Hippo’s social value proposition both internally and externally.
Work with the People Ops (HR) function- compiling up to date and accurate diversity data/reports and support with content for our Gender Pay Gap Reporting.
Act as a subject matter expert to drive forward our social value agenda across our internal forums, including Green Hippos and Volunteering Committee.
Support with data collection for our Carbon Reduction Plan, working in conjunction with our third-party provider and auditors to quality assure our annual footprints.
Support the development and delivery of new initiatives within the business which create employment and training opportunities particularly for people who face barriers to employment and/or come from under-represented groups.
Contribute towards Hippo’s sustainability assessments, such as Ecovadis, and help maintain relevant ISO accreditations.Represent Hippo at external social value events and build relationships with external organisations.
Support the planning and hosting of internal/external events linked to social value.
Supporting the Head of Social Value with bid responses.
Training:
Training will mainly take place at our office in Leeds City centre with some travel required to our training provider in London.
Training will be delivered one day per week to be agreed with the appretice and training provider.
Training Outcome:
Following the completion of the apprenticeship, the candidate will progress into a fulltime Social Value Advisor role.
Employer Description:Hi, we’re Hippo.
At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.
We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world.
Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident in our abilities, authentic in our approach, and passionate about what we do. If you're looking for a digital services partner that can deliver real results, let us help you build for the future and make a lasting impact.Working Hours :Monday to Friday, 8.30am to 5.30pm - due to the nature of the role attendance at external events held during the evening may be required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
Volunteer Engagement Coordinator Romford, Essex Salary £29,685 to £32,481 per annum depending on experience plus great benefits37.5 hours per week/ Hybrid Working Options Available
Are you passionate about making a difference in your community?
Do you excel in building relationships and creating impactful volunteer programs?
Are you creative, innovative and a people person?
My client is a well-established, non-profitable organisation based in the Romford, Essex area. They currently have an exciting opportunity to join them in the newly created position of Volunteer Engagement Coordinator.
Reporting to the Volunteer Services Project Manager, the Volunteer Engagement Coordinator will be instrumental in ensuring the right framework is in place to support volunteers and staff and to create for every volunteer a wonderful experience which is worthwhile and valued. This role will be varied, a combination of daily management tasks with the ability to deliver creative, exciting events and projects. As a Volunteer Engagement Coordinator, you will:
Oversee the recruitment, onboarding, induction, and ongoing support of our dedicated volunteer workforce.
Develop innovative strategies to attract diverse volunteers, including hosting events and fostering community partnerships.
Build strong relationships across operational teams, ensuring inclusivity and respect for all volunteers.
Manage volunteer data and provide insightful reports to inform decision-making and enhance the volunteer experience.
Champion best practices in volunteer management, from policy development to training delivery.
What we are Looking For:
We are seeking a highly motivated, creative, and organised individual who thrives in a fast-paced environment. The ideal candidate will have:
Qualifications: NVQ Level 3 or equivalent in a people-related field.
Experience: Proven track record in people management, volunteer coordination, or a related field.
Skills: Exceptional administrative, IT, and communication skills, with the ability to manage databases and analyse data.
Attributes: A proactive, adaptable, and diplomatic approach with a genuine passion for supporting volunteers.
Requirements: A valid driving license and access to a vehicle for travel within the hospice’s service area.
Benefits and working environment:
A friendly, open and warm team to offer support and guidance.
Generous annual leave entitlement starting at 27 days plus Bank Holidays and 1 day birthday leave.
Pension scheme and Occupational Sick Pay on commencement.
Active Education team providing in-house training and supporting learning opportunities.
Free Car parking and subsidised restaurant with a good selection available daily.
Please note that a DBS basic disclosure check will be undertaken as part of my client’s pre-employment screening for the successful candidate.
If you have experience in Volunteer Management, HR or Organisational Development and you have passion and enthusiasm for the non-profit sector, then this role could be for you…please apply today with a copy of your CV.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
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A wonderful opportunity has become available at The Marriott hotel for an enthusiastic apprentice to join the Service team as a Front of House apprentice.
You will need to be enthusiastic and hard working and ready to contribute towards the perfect customer experience.
Main Duties:
Assists in creating a warm and welcoming environment for our guests
Ensures that guests are seated and provided with menus/drinks menus promptly and as appropriate.
Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times.
Familiarize yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have.
Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately.
Ensure an efficient and safe delivery of all food and beverage orders in line with guest expect expectation ensuring an exceptional level of service is maintained at all times
Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner.
Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and Housekeeping duties as required
Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management
Ensure all cash charge, float and till procedures are carried out in line with agreed procedures
Prepare all back of house service points with regard to expected numbers for breakfast, lunch or dinner requirements as necessary
Assist in the set up and preparation, and provide service duties for functions as required.
Support the kitchen staff as and when required and in accordance with hygiene and safety regulations
Ensure that all front of house and guest areas are well maintained at all times
Any other duties as directed by the Restaurant & Bar Manager or other member of the management Team.
The hotel business functions seven days a week & 24 hours a day. All associates must be aware that at times it may be necessary to move associates from their accustomed shift and/or department to another department within Food & Beverage and on occasion beyond the primary department as business demands fluctuate or at the discretion of the Supervisors, Head of Department or Executive Committee member. As part of your development this cross-training is essential so that you are better able to exceed our guests’ expectations and meet their varying levels of demands. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.
Shift work and regular weekend work is part of the role.
This may also mean you may be required to work different shifts other than your normal shift hours as part of the new norm.Training:
Level 2 - Hospitality Team Member
Functional skills level 2 in English and maths if required.
Inspiro delivers the assessment, mentoring and guidance required for the apprenticeship, which is carried out by an assessor within your workplace. This means that there is no need for you to spend time away from your job in a classroom or at college.
Training Outcome:As the company is an international brand, the candidate could develop through Marriott Hotels or around the world depending on the opportunities, skills and the candidate. Employer Description:Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.Working Hours :40 hours. Due to the nature of the business you will be required to work evenings, weekends and bank holidays and will be often be on your feet for the entirety of the shift. Shifts tbc.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Purpose of Post
To provide a variety of administrative and customer service support to the Small Business Research + Enterprise Centre to include administration support for the customer membership system. Work with the marketing team to plan and execute promotional activity to increase membership sign ups.To be confident to work on the Small Business Research + Enterprise Centre’s enquiry desk as part of a rota and deal with customer queries face to face, via the telephone, email or via social media.
Main Duties and Responsibilities
Working in conjunction with the Centre’s marketing and events team, support with the promotional activity and customer communication relating to the Centre’s customer membership scheme. Try new approaches of engagement to increase membership sign ups with a particular emphasis on attracting City of London SMEs
Engage with the Centre’s existing members to showcase the range of support available at the Small Business Research + Enterprise Centre. Create an engagement plan to ensure there is consistency with all communication.
Provide administrative support for the membership scheme to include organising annual renewals, collecting membership subscriptions as well as ensuring that the system has accurate customer information.
Support with the production of monthly statistical customer data collection from the membership system and Eventbrite to update the Centre’s dashboard.
Ensure that all customer details are accurately managed on the mailing list including adding new customers and removing those that have unsubscribed.
Support with the preparation of webinars and large events to include room set up, hospitality, meet and greet and hosting.
Support with the administration and customer service of the corporate room hire offer. Ensuring customers have the correct room layout, hospitality and other equipment to effectively deliver their meeting or training.
Attend external enterprise events and business growth networking events to showcase the centre’s services for start-ups and small businesses. Promote the membership scheme, databases, business advice, webinars, and the Samuel Wilson’s Loans Trust.
Provide meet and greet support to welcome customers, members and visitors into the centre and direct them appropriately. Be confident to deal with customer queries face to face, via the telephone, email or via social media. Ensure that all customer emails and telephone calls are responded to promptly and within 24 hours.
Continually keeping abreast of the range of resources and databases available at the Small Business Research + Enterprise Centre.
Take responsibility for their personal development via attendance at training courses, project work and/or shadowing.
Actively seek to implement the City of London’s Occupational Health and Safety Policy in relation to the duties of the post, and at all times give due regard to the health and safety of both themselves and others when carrying out their duties.
Actively seek to implement the City of London’s Equal Opportunity Policy and the objective to promote equality of opportunity in relation to the duties of the post.
Undertake any other duties that may reasonably be requested to be appropriate for this role.
Training:You will be supported to achieve the Business Administration Level 3 apprenticeship. Theoretical training will be Biweekly with the support of the training provider. Practical training and support will be given in the workplace allowing you to embed your learning in the working environment. You will receive hours 6 per week to support with your apprenticeship studies.Training Outcome:
On successful completion of the apprenticeship, we aim to offer a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation.
Employer Description:The City Corporation with a rich history that precedes parliament, the City Corporation has been an ever constant throughout history adapting in order to meet modern demands of the City it serves, and is home to some of the world’s most striking modern architecture. The City of London Corporation forms part of London as a whole, along with the 32 London Boroughs who have responsibility for local government services within their local area. Based at the Guildhall the City Corporation looks after and promotes the City of London.Working Hours :09:00 - 17:00, Monday-Friday, with one-hour unpaid lunch.
Some out of hours working will be required to support breakfast or evening events. Time in lieu will be allocated for any additional hours worked.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental....Read more...
