Help Desk Technician Jobs   Found 5 Jobs, Page 1 of 1 Pages Sort by:

ICT Technician Apprentice - Worthing

You will be the first point of contact for a wide range of customers as part of our help desk team. It will be advantageous for you to have some experience in IT. Your day-to-day roles will typically include: Use of remote tools to assist customers in troubleshooting problems Manage technical issues & solutions within the company help desk system Ensure clear, professional communication between the team and customer Create and maintain self-help documents Acting as first response to ....Read more...

IT Apprenticeship

Provide customer support via phone and face-to-face interactions. Manage daily tickets through Mojo, ensuring updates and resolutions meet business SLA timeframes. Work at our workbenches to fix PC components, and install and configure hardware and software. Assist with customer networking, including servers, firewalls, and switches. Reset passwords, manage user details, and perform data recovery. Participate in site visits for hardware installation and network configuration. Working on ....Read more...

1st Line Support Apprentice

Responsibilities: Respond to helpdesk requests remotely Taking help desk calls; logging and tracking calls Hardware and software repairs in a workshop facility Installation of hardware and software Carry out network documentation and reporting Assisting with sourcing spare parts and replacement equipment Assisting the technical team with maintenance tasks and installs What we are looking for: Desirable skills: Experience in hardware repair and troubleshooting Experience with Mic ....Read more...

1st Line Support Apprentice

Responsibilities: Respond to helpdesk requests remotely Taking help desk calls; logging and tracking calls Hardware and software repairs in a workshop facility Installation of hardware and software Carry out network documentation and reporting Assisting with sourcing spare parts and replacement equipment Assisting the technical team with maintenance tasks and installs What we are looking for: Desirable skills: Experience in hardware repair and troubleshooting Experience with Mic ....Read more...

IT Technician Apprentice

Assist with diagnosing hardware and software issues on desktops, laptops, and mobile devices. Support in carrying out repairs including component replacements, upgrades, and system rebuilds. Help maintain accurate job records and manage ticketing systems. Provide friendly and professional front-desk support to walk-in customers. Support stock management and basic workshop organisation. Assist with client onboarding to Microsoft 365, including account setup and licensing. Learn to manage ....Read more...

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