You will be the first point of contact for a wide range of customers as part of our talented help desk team. It will be advantageous for you to have some experience in IT.
Your day-to-day roles will typically include:
Use of remote tools to assist customers in troubleshooting problems
Manage technical issues, solutions, and sales opportunity progress by creating cases within the company's help desk system
Ensure clear, professional communication between the team and customer
Create and maintain self-help documents
Acting as the first response to all incoming support tickets
Make sure that client documentation is well-maintained
On-site visits to our clients' offices to help them with IT
Continue your education by attending training sessions and reading technical documentation to gain the qualification and the skills you need to build your career within IT.
Other duties as assigned from time to time.Training:
Level 3 Information Communications Technician Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off-the-job training and location to be confirmed
Training Outcome:Full-time employment is expected once the apprenticeship is completeFurther training opportunities with higher-level apprenticeships are also available.Employer Description:We work with law and accounting firms every day.
We understand your tools, your pressures, your compliance headaches, and that “quick fix” issues are never actually quick.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Team working,Patience....Read more...
You will be the first point of contact for a wide range of customers as part of our help desk team. It will be advantageous for you to have some experience in IT.
Your day-to-day roles will typically include:
Use of remote tools to assist customers in troubleshooting problems
Manage technical issues & solutions within the company help desk system
Ensure clear, professional communication between the team and customer
Create and maintain self-help documents
Acting as first response to all incoming support tickets
Make sure that Client Documentation is well maintained
Onsite visits to our clients’ offices to help them with IT
Continue education by attending training sessions and reading technical documentation to gain the qualification and the skills you need to build your career within IT
Research IT and telecoms products we use and could use in the future to expand our catalogue of products we offer to clients
Training:
Level 3 Information Communications Technician Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off-the-job training and location to be confirmed
Training Outcome:Full-time employment is expected once the apprenticeship is completeFurther training opportunities with higher-level apprenticeships are also available.Employer Description:Technology is more important for businesses now, than it has ever been. But choosing an IT partner is not an easy decision. Whether you’re looking for advice, a managed service, cyber security or a full digital transformation we have dedicated professionals in all areas of IT.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Patience....Read more...
You will be the first point of contact for a wide range of customers as part of our help desk team. It will be advantageous for you to have some experience in IT.
Your day-to-day roles will typically include:
1st line support for IT queries (telephone hotline)
Use of remote tools to assist customers in troubleshooting problems
Manage technical issues & solutions within the company help desk system
Ensure clear, professional communication between the team and customer
Create and maintain self-help documents
Acting as first response to all incoming support tickets
Make sure that client documentation is well maintained
Onsite visits to our clients’ offices to help them with IT
Continue education by attending training sessions and reading technical documentation to gain the qualification and the skills you need to build your career within IT
Research IT and telecoms products we use and could use in the future to expand our catalogue of products we offer to clients
Training:
Level 3 Information Communications Technician Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off-the-job training and location to be confirmed
Training Outcome:Full-time employment is expected once the apprenticeship is complete.
Further training opportunities with higher-level apprenticeships are also available.Employer Description:Technology is more important for businesses now, than it has ever been. But choosing an IT partner is not an easy decision. Whether you’re looking for advice, a managed service, cyber security or a full digital transformation we have dedicated professionals in all areas of IT.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Patience....Read more...
The IT Service Desk Apprentice will be responsible for the following duties:
Report to the Service Desk Lead
Complete all apprenticeship work in line with standards
Attend and complete off the job training and record appropriately
Complete all your learning activities, assignments, and exams
Take part in regular progress reviews with employer and training provider
Serve as the first point of contact for customers seeking technical assistance over the phone or email
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Determine the best solution based on the issue and details provided by customers
Walk the customer through the problem-solving process
Direct unresolved issues to the next level of support personnel
Record events and problems and their resolution in logs
Follow-up and update customer status and information
Ensure all issues are properly logged in line with company procedures
Prioritise and manage several open issues at one time
Training:Level 3 IT Support Technician Apprenticeship Standard. You will complete a 22-month apprenticeship which includes 25 days at the PETA training centre in Cosham. You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach.Training Outcome:After the successful completion of the apprenticeship there will be an opportunity for the apprentice to stay in a permanent position.Employer Description:We’re a Hampshire based, friendly team that values great customer service and top-notch IT support. We operate like a family, working hard and enjoying what we do. Whether you need consultancy on your project work, additional support for your in-house IT, or our fully managed service, we’re happy to help.Working Hours :Monday to Friday (09.00 - 17.00)
Some flexibility may be required to meet operational needs.Skills: IT skills,Customer care skills,Problem solving skills,Proficiency in English,Excellent communication skills,Cool tempered,Tech savvy....Read more...
Provide customer support via phone and face-to-face interactions.
Manage daily tickets through Mojo, ensuring updates and resolutions meet business SLA timeframes.
Work at our workbenches to fix PC components, and install and configure hardware and software.
Assist with customer networking, including servers, firewalls, and switches.
Reset passwords, manage user details, and perform data recovery.
Participate in site visits for hardware installation and network configuration.
Working on PowerShell
Working on cloud platforms and servers
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support you to take the next steps, including further training and progression onto a Level 4 qualification.Employer Description:Since 1995, F1Group has been delivering IT differently:-
We are customer-centric in everything we do.
The broadest skillset means we can fix all your existing issues.
We fix problems faster because we are certified and qualified by all major vendors.
We are trustworthy, established in 1995, and staff have enhanced DBD / CRB.
When you need us, we have a help desk that is permanently staffed.
We will improve your operational efficiency with our digital transformation.
We don’t hide behind pointless “Response Time” SLAs.
We target ourselves against metrics that matter to you.
We transform your organisational landscape by guiding you through our digital innovation.Working Hours :9am-5:30pm Monday to Friday.Skills: IT skills,Problem solving skills,Willingness to learn....Read more...
Responsibilities:
Respond to helpdesk requests remotely
Taking help desk calls; logging and tracking calls
Hardware and software repairs in a workshop facility
Installation of hardware and software
Carry out network documentation and reporting
Assisting with sourcing spare parts and replacement equipment
Assisting the technical team with maintenance tasks and installs
What we are looking for:
Desirable skills:
Experience in hardware repair and troubleshooting
Experience with Microsoft Windows and Microsoft Office products
Personal qualities:
Well organised and self-motivated with a good telephone manner
Able to work independently in the field
Reliable, enthusiastic and able to work effectively in a team
Ability to prioritise workload and deliver solutions to meet customer SLA’s
Strong customer-facing skills, with an awareness of varying client technical skills
Attention to detail and accurate record keeping
Comfortable around young people in the education environment
Essential:
Having a full driving licence and your own vehicle is essential, as the role involves travelling to different sites
There will be a program of working with other team members in the field providing technician days and completing installations
Training:
Information Communications Technician Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills
Training Outcome:
Potential full-time position for the right candidate after completion of the apprenticeship
Employer Description:IT Support London based national coverage company.Working Hours :Monday - Friday, between 9.00am - 5.30pm. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Positive attitude,Motivated,Passion for ICT,Troubleshooting,Hardware and software....Read more...
Responsibilities:
Respond to helpdesk requests remotely
Taking help desk calls; logging and tracking calls
Hardware and software repairs in a workshop facility
Installation of hardware and software
Carry out network documentation and reporting
Assisting with sourcing spare parts and replacement equipment
Assisting the technical team with maintenance tasks and installs
What we are looking for:
Desirable skills:
Experience in hardware repair and troubleshooting
Experience with Microsoft Windows and Microsoft Office products
Personal qualities:
Well organised and self-motivated with a good telephone manner
Able to work independently in the field
Reliable, enthusiastic and able to work effectively in a team
Ability to prioritise workload and deliver solutions to meet customer SLA’s
Strong customer-facing skills, with an awareness of varying client technical skills
Attention to detail and accurate record keeping
Comfortable around young people in the education environment
Essential:
Having a full driving licence and your own vehicle is essential, as the role involves travelling to different sites
There will be a program of working with other team members in the field providing technician days and completing installations
Training:
Information Communications Technician Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills
Training Outcome:
Potential full-time position for the right candidate after completion of the apprenticeship
Employer Description:IT Support London based national coverage company.Working Hours :Monday - Friday, between 9.00am - 5.30pm.
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Positive attitude,Motivated,Passion for ICT,Troubleshooting,Hardware and software....Read more...
What You’ll Do at UA92As a Cyber Security Apprentice, you’ll be right at the heart of our IT and Cyber function. You’ll:
Support the UA92 Service Desk, helping staff and students with technical issues
Learn how to monitor, protect and defend systems against threats.Get involved in incident response, supporting investigations and helping to strengthen defences
Work alongside experienced professionals, seeing first-hand how cybersecurity underpins everything we do
Gain exposure to cutting-edge tools and techniques that protect data and keep systems secure
Training:You’ll spend 4 days a week working at UA92 in our Digital Services team, gaining hands-on experience, and 1 day a week learning with UA92’s expert team, developing your knowledge and skills step by step.Training Outcome:
Cyber Security Technician
Employer Description:UA92 actively seeks diverse, bold, and compassionate talent who thrive in inclusive environments and want to make a meaningful impact. At UA92, We Care, We’re Inclusive, and We’re Brave & Bold, and we’re looking for someone who shares these values.Working Hours :Monday to Friday between 8am to 6pm, shifts, may work evenings and weekends to help out with open days and events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
We are offering an exciting opportunity for a driven and enthusiastic individual to begin their career in IT as an IT Support Apprentice. This role is designed for someone with a genuine interest in a career in IT and a desire to learn in a hands-on environment. As part of the IT support team, the apprentice will play a key role in helping maintain the smooth operation of our systems and services while receiving structured training and support toward a recognised qualification.
The apprentice will be involved in a wide range of technical tasks, including assisting with the setup and maintenance of hardware such as desktops, laptops, printers, and mobile devices. They will help install and configure software, support users with troubleshooting issues, and contribute to the day-to-day running of the service desk. Over time, they will gain experience in managing user accounts, working with Active Directory, supporting network connectivity, and applying cybersecurity best practices.
This role provides exposure to enterprise-level tools and systems, offering a solid foundation in IT operations. The apprentice will also support onboarding and offboarding processes, help maintain accurate documentation and asset records, and learn how to respond to alerts and incidents using monitoring tools. They will be encouraged to develop their problem-solving skills, communicate effectively with users, and take ownership of tasks under the guidance of experienced technicians.
Duties and key responsibilities:
Provide first-line technical support via phone, email, and in person.
Troubleshoot hardware and software issues logged by end-users.
Log and track support requests using the service desk ticketing system.
Create and support Microsoft 365 user accounts.
Image and provision new desktops, laptops and mobile devices via Microsoft Intune.
Support software deployment, updates, and patching across the network.
Help manage user accounts, permissions, and group policies in Active Directory.
Monitor and respond to alerts from system monitoring tools.
Support the team in maintaining IT documentation and asset records.
Learn and apply IT best practices and security protocols.
Travel to other Cory sites across London required.
Work within the current team shift pattern of 08:00 - 16:30 and 09:00 - 17:30, providing cover for other team members when required.
Training Outcome:A full-time position as an IT Support Technician is available on the successful completion of the apprenticeship.Employer Description:Cory is one of the UK’s leading waste management and recycling company. We operate one of the largest energy from waste facilities in the United Kingdom, with a unique river-based infrastructure on the Thames for delivering waste.
The company currently works directly with eight London Boroughs, including Hammersmith and Fulham, Lambeth, Wandsworth, Bexley, Tower Hamlets, the Royal Borough of Kensington and Chelsea, Barking and Dagenham, and the City of London.
Cory is currently investing more than £900 million in its operations and river infrastructure over the coming years. This includes the planned Riverside 2 energy from waste facility next to the company's existing energy from waste facility in Belvedere and a new Transfer Station in Barking, which will be the largest in the UK.Working Hours :Work within the current team shift pattern of 08:00 - 16:30 and 09:00 - 17:30, providing cover for other team members when required.Skills: Communication skills,Problem solving skills,Genuine interest in IT,Windows operating systems,Word, Excel, Outlook,Customer service skills,Extremely punctual & reliable,Proactive and responsive,Willingness to learn....Read more...
Logging of service desk tickets into our helpdesk systemBuilding and preparing machines before they are sent out to clients
Creation of weekly, monthly and ad-hoc reports using PowerShell and other tools.
Fault finding desktop, laptop and servers at both a hardware and operating system level
Helping our clients with their IT problems via email, telephone and remote-control tools
Office 365 and Active Directory user and systems management
Installation, configuration and maintenance of various cloud systems such as anti-spam, firewall, DNS and email services
Training:Information Communications Technician Level 6.
An apprenticeship includes regular training with Althaus Digital At least 20% of your working hours will be spent training or studying.Training Outcome:There will be a full-time role available for a hardworking apprentice who excels in both the job role and their apprenticeship studies.Employer Description:The IT support partner for your business! For over 10 years, Ace IT has been providing excellent support services to organisations across the East Midlands. Our team of computer experts are here to make your life easier, take away your IT worries and help secure your systems.Working Hours :Monday to Friday – 8:30am – 5:00pm with an hour lunch break.
**Once you become more experienced you will join the rota shifts of 8:00am – 4:30pm and 9:30am – 6:00pm.*Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
Provide first-line technical support and advice to staff and students, including logging and resolving service desk calls.
Monitor and manage network performance, escalating issues as necessary to ensure service continuity.
Manage device bookings, such as Chromebooks, and assist with the allocation of IT resources.
Report and coordinate incidents requiring third-party support, following agreed escalation procedures.
Ensure IT support requests are handled efficiently, monitoring queues to meet service level agreements (SLAs).
Assist with IT asset changes, ad hoc projects, and additional tasks as requested by the Network Manager.
Maintain a clean and organized workspace and participate in apprenticeship-related training and assessments.
Training:Full training and support will be provided by your workplace mentor and from the Baltic team.Training Outcome:Possible progression upon completion of the apprenticeship.Employer Description:Baltic Apprenticeships is working with The Good Shepherd Trust to help them recruit their next IT Apprentice. The Good Shepherd Trust is a multi-academy trust supporting 23 schools across Surrey and Hampshire, including both primary and secondary schools. The trust is committed to fostering collaboration between schools, sharing common values and goals, and providing strong support networks for staff and students.
The IT Apprentice will provide first-line technical support, manage IT resources such as Chromebooks, monitor network performance, log and escalate incidents, and assist with IT projects. This role offers an excellent opportunity to gain hands-on experience, develop technical skills, and benefit from the trust’s professional development programs to support future career growth.
In this role, you’ll work towards your Information Communication Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships.Working Hours :Monday to Friday, 8:00am - 4:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working....Read more...
Here, you will have the opportunity to gain valuable skills, knowledge and experience as you complete a Level 3 ICT Apprenticeship. You will be supporting the technical team, providing 1st line support - both onsite and offsite.
Responsibilities:
Respond to helpdesk requests remotely.
Taking help desk calls; logging and tracking calls.
Hardware and software repairs in a workshop facility.
Installation of hardware and software.
Carry out network documentation and reporting.
Assisting with sourcing spare parts and replacement equipment.
Assisting the technical team with maintenance tasks and installs.
What we are looking for:
Desirable skills:
Experience in hardware repair and troubleshooting.
Experience with Microsoft Windows and Microsoft Office products.
Personal qualities:
Well organised and self-motivated with a good telephone manner
Able to work independently in the field.
Reliable, enthusiastic and able to work effectively in a team.
Ability to prioritise workload and deliver solutions to meet. customer SLA’s.
Strong customer-facing skills, with an awareness of varying client technical skills.
Attention to detail and accurate record keeping.
Comfortable around young people in the education environment.
Essential:
Having a full driving licence and your own vehicle is essential, as the role involves travelling to different sites.
There will be a program of working with other team members in the field providing technician days and completing installations
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard.
You will also receive full training and support from the Just IT apprenticeship team to increase your skills.
Your training will include gaining a Level 3 ICT qualification
Training schedule has yet to be agreed. Details will be made available at a later date.
Training Outcome:
Career progression opportunities
Possibility to secure a full-time position after successful completion of the apprenticeship
Employer Description:We pride ourselves on our integrity and embody the education sector ethos and spirit, which is to understand we are all part of a larger supply chain, paid for by taxes, for the benefit of educating young people.Working Hours :Monday - Friday (9:00am - 5:30pm).
Shifts TBC/Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Positive attitude,Motivated,Passion for ICT,Hardware and software,Troubleshooting....Read more...
This is a varied role combining desk-based work with practical, on-site tasks. You will learn new skills, gain industry experience, and work towards recognised qualifications in IT.
Key Responsibilities (training provided):
Assist in maintaining and monitoring the stability and security of our IT networks
Support colleagues with day-to-day technical issues, providing clear guidance and solutions
Help deploy IT infrastructure, including network cabinets, cabling, Wi-Fi systems, and CCTV installations
Learn to identify and resolve technical problems to keep business operations running smoothly
What You’ll Learn and Work With:
Networking: TCP/IP, VLANs, DNS, NAT, Firewalls, VPNs
Infrastructure: Cabling, Wi-Fi, CCTV systems
Windows Server: Hyper-V, Active Directory, file shares
Linux Server basics
Office 365: User administration, Exchange, SharePoint
Windows 10/11: Upgrades, antivirus, Office 365 applications
Skills and Qualities We’re Looking For:
A genuine interest in IT and technology
Good communication skills with the ability to explain technical information clearly
Strong problem-solving skills and a willingness to learn
Ability to manage time effectively and prioritise tasks
A positive, can-do attitude with a flexible approach to changing needs
Personal Attributes:
Team Player: Works well with colleagues and builds positive relationships
Curious and Eager to Learn: Always looking to improve skills and knowledge
Proactive: Keen to try new approaches and find solutions
Confident Decision-Making: Willing to take responsibility once trained
Requirements:
Full UK driving licence with access to transport
A basic understanding of computers and networks (helpful but not required – full training will be provided)
This is an excellent opportunity to start your IT career, learning from experienced professionals in a supportive environment while gaining hands-on experience in a wide range of technologiesTraining:
You will be working towards a Level 3 Digital Support Technician apprenticeship standard qualification
The apprenticeship consists of a mixture of off the job training and on the job mentoring and development within the workplace
You will be required to attend St Austell College weekly
Training Outcome:
The apprenticeship and in work training will cover a wide range of technical skills
From this you will gain knowledge to have a career as an IT technician, applications technician and much more
Future options to complete further training in specific subjects, e.g. Microsoft 365, Networking which can lead careers such as Network Engineers, SOC Engineers, cloud Technician
Employer Description:Monkey Tree Holiday Park is a family-run, award-winning company known for its warm, inclusive, and supportive culture. We pride ourselves on creating a positive and fun working environment where every team member’s contribution is valued, and there’s plenty of room to grow. Joining us means being part of a close-knit team with the opportunity to develop your skills and gain experience not only at the holiday park but also across our other vibrant outlets in Padstow, Truro, and St Austell, making it an exciting place to build a rewarding career.Working Hours :Monday to Friday between the hours of 8.00am - 6.00pm. You are required to work flexibly and will at times be required to work unsociable hours including evenings, nights, weekends, bank holidays.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Contribute as required to the successful completion of IT Projects in line with the IT Managers direction.
In line with IT Project requirements or standard Helpdesk procedure:
Learn about and assist in the configuration and deployment of End User Hardware (Computers / Smartphones / Tablets / Printers)
Learn and demonstrate the necessary skills and behaviours needed to effectively operate, secure, maintain and troubleshoot the company’s fleet of End User Hardware (Computers / Smartphones / Tablets / Printers)
Become conversant in, deploy and maintain the company’s suite of End User productivity and security tools and services (e.g Microsoft 365, Knox, Sentinel One) within a Microsoft based desktop environment
Learn about and assist in the administering of the company Identity solutions (Active Directory, Microsoft Entra)
Learn to respond to requests for IT support in accordance with Help Desk procedures, priorities, SLAs and best ITIL practice to First Line Support level using well spoken English and / or coherent written grammar documenting as necessary along the way
Learn to apply structured techniques to common and non-routine problems, selecting the appropriate tools and troubleshooting techniques along the way in line with organisational guidance
Learn and acquire a working knowledge of a range of cabling and physical connectivity devices (both wired and wireless) along with the networking protocols they are used with
Learn about and maintain an up to date and accurate record of hardware, software and related documentation
Take part in meetings, supervision, training and other events to assist with your development, as requested by your line manager
Undertake a development programme leading to a recognised apprenticeship qualification
Carry out any other duties that are within the scope of the post which could also be requested by the line manager or Head of Service
Keep up to date with current industry trends and emerging technologies
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
At ICTS UK and Ireland Ltd we are proud that a large proportion of our senior management team have progressed through our organisation having started in operational or junior roles
We value our people and are keen to utilise the Apprenticeship scheme to create and nurture the next generation of talent for our business
The IT Apprentice will be motivated by a longstanding career in IT and with ICTS and should be excited by the prospect of studying towards their professional qualifications
The long-term strategy for this role is for the IT Apprentice to complete their Level 3 qualification and continue to advance through the levels while also progressing within the department as suitable opportunities become available
Employer Description:ICTS specialises in the provision of security services. We serve more than 120 private and public sector organisations across the UK. Our operations are extensive and diverse, ranging from a one-person security operation for luxury boutiques to a thousand-strong team working for multi-national organisations.
From the protection of airports to financial institutions, critical national infrastructure to colleges, ICTS has the experience, resources and knowledge to offer a complete security solution.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
