Help Desk Technician Jobs   Found 10 Jobs, Page 1 of 1 Pages Sort by:

IT Support Apprentice

Respond to Helpdesk requests remotely and on-site 1st Line - Help desk calls - taking help desk calls; logging and tracking calls Installation of hardware and software Carry out network documentation and reporting Assisting technical team with maintenance tasks and installs Training: Information Communications Technician Level 3 Apprenticeship Standard Bi-weekly live training sessions delivered remotely by your ICT Tutor Training Outcome: We are looking to offer full-time employment u ....Read more...

Level 3 Digital Support Technician Apprenticeship

As a Digital Support Technician Apprentice, you will: Help staff, learners, and employers with technical queries (logging in, online platforms, emails, system issues) Support onboarding of new learners and employers onto apprenticeship systems Set up user accounts and maintain digital records across management systems (ILR/CRM/LMS/VLE) Assist with troubleshooting hardware and software issuesSupport online learning platforms (Teams, Zoom, e-portfolio systems, etc.) Help keep digital system ....Read more...

IT Operations Technician

JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers. If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us. Overview We ....Read more...

First Line IT Engineer Apprentice (Creative Networks)

As a First Line IT Engineer you will: Provide fist line IT support Monitor Network & Server infrastructure Taking phone calls on the service desk, handling service portal tickets and emails Providing remote and on – site IT support where required Responding to system failures in a timely manner Creating and maintaining procedures for new and existing processes Troubleshooting customer technical faults and driving fault resolution Being able to look for solutions when hitting ....Read more...

IT Apprenticeship

Logging Support tickets on the Service Management tool and resolving assigned Service Analyst group tickets Maintain a high degree of customer Service for all support queries and adhere to all service management processes To ensure that all requests for support are logged in the Service Desk ticket logging system. Promoting all self-service methods to customers Ensure that customers are kept up to date during the lifecycle of a ticket or a project task Make sure the ....Read more...

IT SUPPORT APPRENTICE

The IT team supports all staff and volunteers working across multiple sites in southeast London. This includes our Sydenham and Orpington sites, our shops, and the ability for people to work remotely. Our IT department includes the following functions: An in-house IT helpdesk support team that provides telephone, virtual and deskside support for common IT issues (Account management and administration, IT hardware/software issues, printing, telephony, etc.) This includes a 24/7 out-of-hours ....Read more...

First Line IT Support Apprentice

Main responsibilities: Carry out a wide range of 1st and 2nd level problem/request management and resolution activity, against prescribed service levels and across multiple hardware and software technologies Manage calls from customers and log tickets into the Sota Service Desk Management Tool Ensure all problems are progressed in line with Sota best practice Manage all problems and requests through to resolution and or fulfilment ensuring the customer and ticketing system are updated in a ....Read more...

IT Support Services Apprentice

The selected individual will be responsible for but not limited to the following obligations: Monitor and resolve help desk queries including escalation of tickets where necessary other IT team members as appropriate. Set-up and install new PC hardware / software, in accordance with recognised procedures and standards. Carry out daily plus monthly scheduled housekeeping activities, such as responsibility for the Network Server back up. Carry out network administration duties such as adding ....Read more...

Alcon - Level 3 Technical Support Engineering Apprenticeship

Fantastic opportunity to work in an engineering company who design and manufacture ultra-high-quality brake, clutch and other automotive components to Motorsport, top OEM and Special Vehicle markets. This is an amazing opportunity to learn to become a multi-skilled manufacturing engineer. You will get the opportunity to work in the following departments: Design Engineering: You’ll get an insight into using computer software such as Solidworks 3D CAD software, to produce accurate soli ....Read more...

2026 UK Advanced Apprenticeship : IT Analyst

You’ll rotate across several areas of IT, building deep technical understanding, problem‑solving confidence, and a strong sense of purpose and teamwork. Service Desk Act as a trusted and friendly first point of contact for employees needing IT support. Deliver excellent customer service shaped by empathy, respect, and clear communication. Build confidence across the organisation by helping resolve issues efficiently while supporting your colleagues’ productivity and wellbeing. ....Read more...

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