Use our Ticketing System to work on and resolve Help desk Tickets & Service Requests
Make sure that Client Documentation is well maintained
Split tickets that have several issues into their own individual ticket
Review RMM dashboard and apply remediation actions as indicated by our Processes
Review regularly scheduled / automated actions as indicated by our Processes
From time to time the projects team will need additional resource to help deliver projects either on site or remotely. When opportunities arise then IT Technicians will be required to help with project delivery
Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:For someone looking to progress their role, the Apprentice IT Technician naturally leads Into roles such as: the Senior IT Technician, Network Engineer, Solutions Architect, Account Manager, Virtual CIO or Service Desk Manager. Employer Description:The number one goal of everyone in our team is to make our clients exceptionally happy. The Apprentice IT Technician plays an important role in making sure that happens.
The Apprentice IT Technician handles the first level support requests that come in from our clients. They are the first to touch a help desk ticket and make sure that the issue is handled quickly and the client is informed of what to expect every step of the way.
When help is needed the Apprentice IT Technician can get help from, or escalate issues to, other members in Service Delivery Team.Working Hours :All details will be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
To contribute to the effective operation of the school by:
Facilitating the smooth running of the schools ITsystems
Providing first line support and advice to staff andstudents
Providing support and maintenance for networkhardware and soft ware, including classroomsupport
Provide technical and AV support for events
Support in house training as and when required
Support delivery of small projects
IT Support
Support IT Network Manager with help desk including:
Act as a point of contact for first line help desk requests, responding appropriately to resolve requests, in a timely manner
Provide first line IT support services to staff and students on school related issues
Log all requests for IT Support time and maintain appropriate notes regarding any work carried out
Deal with priorities of tasking as agreed daily with IT Network Manager
Escalate support requests as necessary to ensure prompt resolutions
Keep staff / students informed as to progress of assigned tasks
Create new user accounts and delete accounts that are no longer required on all systems in use in the school
Perform regular room and equipment checks to provide maximum availability, keeping a log of faults found and informing the IT Network Manager of any issues that may affect the ITprovision to the school
Assist with the repair process for chromebooks and laptops, logging and arranging repairs as necessary
Support IT Network Manager with maintaining and cleaning computers, projectors , AV equipment, printers / copiers including
Maintain student and staff printer credits - liasing with financedepartment in relation to student payments
Basic servicing of printers and reporting to a third party if additional maintenance or parts are required
Management of printing supplies
Media Support
Support IT Manager with Audio Visual Systemsincluding;
Provide first line support to staff/students using audio / visual equipment
Maintain and set up audio visual equipment for concerts and extra curricular events i.e parent information evenings,open evenings etc
Provide training on the Hall equipment and provide documentation as necessary
Liaise with lettings regarding outside hirings Audio / Visual requirements
Maintenance of classroom Interactive Screens and projectors
Training:
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying
ICT (Information Communications Technician) level 3 apprenticeship standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a level 3 IT qualification
Training Outcome:Potential for permanent role after completion of apprenticeship for the right candidate.Employer Description:Beaumont is a truly outstanding school which achieves the very highest levels of academic success across a broad and balanced curriculum,
supported by excellent pastoral care. We are an 11-18, mixed, community school with Academy status, located on the east side of St Albans,
with specialisms in Languages, Mathematics and Computing. The school provides an outstanding education where all students are encouraged to
succeed and are given a wide range of learning and enrichment opportunities in which to ‘enjoy and excel’.Working Hours :(8am-4pm Monday - Thursday and 8.00am -3.30pm on Friday)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Passion for ICT,Positive attitude,Motivated,Hard-working....Read more...
Provide 1st line technical support in line with the ITIL methodology and company support service definitions ensuring all tickets are recorded within the service desk along with the time taken to resolve.
Be a team player by creating or updating knowledge base articles for tickets you have resolved to help colleagues who may encounter similar incidents or problems in future ensuring excellent team work.
When contacted by a customer, act as the first point of contact for the technical support request using both written and oral communication are documented within the associated service desk ticket ensuring excellent customer service.
Respond to support requests from your line manager or delegated customer account, recording detailed diagnostic information and using appropriate knowledge bases, logs or other tools provided by the company to allow for an informed diagnosis.
Undertake resolution activities based on the informed diagnosis of the support ticket, ensuring the ticket is promptly resolved or escalated to the appropriate internal resource.
Communicate effectively with colleagues,customers and 3rd parties using both written and oral communication skills.
Establish a good working relationship with colleagues, customers and 3rd parties
Maintain assigned contracted customers IT systems for safe, effective use by all end users.
Maintain service continuity by documenting any changes to the customer IT systems within the designated client Change Management Database (CMDB).
Undertake the scheduled proactive management of the customer IT systems ensuring any issues found are recorded and promptly resolved or escalated to the appropriate internal resource whilst ensuring excellent communication with lead customer contact.
Follow the agreed maintenance schedules for your assigned contracted customers; managing the efficient implementation of backup including data restoration, virus protection, security procedures and data protection policies.
Assist the PMO in the delivery of a project as directed by your line manager, ensuring all tasks are completed against agreed quality assurance procedures and correct governance is applied.
Under the direction of your line manager when requested provide accurate and informative advice and guidance to customers to ensure that they are able to gain the full benefit from any investment Levett Consultancy services and solutions.
Under the direction of your line manager when requested, provide product training to staff or customers, ensuring positive and productive outcomes for recommended products and solutions.
Identify and record new leads or products for Levett Consultancy by informing the Business Support Team.
Install and configure end user client device hardware operating systems and applications as directed by your line manager
Training:
A work based tutor will be allocated to the apprentice and the training will take place online and in the workplace.
Training Outcome:
Once the apprenticeship is complete the apprentice will have the opportunity to be promoted a fulltime member of the 1st line team, where they can progress to a 3rd line technician or technical architect
Employer Description:Levett Consultancy are a customer centric business where all of our cloud services and solutions are built by our customers for our customers, enabling true digital transformation based on our core ethos of ‘Keeping Technology Simple’. We have a long history of providing a range of Cloud IT services and solutions to accommodate every type of budget.Working Hours :Monday to Friday, 8.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Patience....Read more...
My client is seeking an Electrical Engineer. This role requires a proactive approach, strong teamwork, and a commitment to ongoing professional development. Flexibility to provide emergency support around the clock and undertake overtime when necessary is essential.Key Requirements:
A recognised qualification in electrical engineering (minimum ONC level or equivalent) with at least three years’ experience in facilities management or building services.In-depth understanding of Health & Safety practices, including risk assessments and COSHH guidelines.Strong proficiency in software applications such as MS Word and Excel, along with effective verbal and written communication skills.
Primary Responsibilities:
Complete reactive maintenance tasks assigned through the Help Desk, ensuring adherence to company standards and timely responses.Carry out Planned Preventive Maintenance (PPM) work promptly and in line with company procedures.Track and maintain site inventory levels, ordering supplies as needed to ensure seamless site operations.Work closely with the Contract Manager to oversee subcontractors and support effective contract performance.
For more on this vacancy please reach out to Joe at COREcruitment dot com ....Read more...
My client is seeking an Electrical Engineer. This role requires a proactive approach, strong teamwork, and a commitment to ongoing professional development. Flexibility to provide emergency support around the clock and undertake overtime when necessary is essential.Key Requirements:
A recognised qualification in electrical engineering (minimum ONC level or equivalent) with at least three years’ experience in facilities management or building services.In-depth understanding of Health & Safety practices, including risk assessments and COSHH guidelines.Strong proficiency in software applications such as MS Word and Excel, along with effective verbal and written communication skills.
Primary Responsibilities:
Complete reactive maintenance tasks assigned through the Help Desk, ensuring adherence to company standards and timely responses.Carry out Planned Preventive Maintenance (PPM) work promptly and in line with company procedures.Track and maintain site inventory levels, ordering supplies as needed to ensure seamless site operations.Work closely with the Contract Manager to oversee subcontractors and support effective contract performance.
For more on this vacancy please reach out to Joe at COREcruitment dot com ....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The QC Manager will lead quality control efforts in the Mid-Atlantic region. The QC Manager will visit ongoing projects to ensure that application methods are being followed. The QC Manager will also evaluate the onsite safety setup utilized to ensure that both OSHA and WTI safety compliance are met. The QC Manager is responsible for fact-finding/troubleshooting of field issues, and will coordinate with the product team as necessary. The QC Manager is responsible for ensuring proactive response and field intelligence required to manage customer satisfaction by ensuring proper communication of job site conditions, trends in product, project, applicator, etc. to appropriate parties.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform Job Site Inspections as they relate to quality assurance and safety. Perform detailed roof inspections to diagnose and troubleshoot issues and/or concerns. Work with local WTI Field Representatives and/or Supervisors as required or necessary. Provide accurate and timely documentation to ensure that all work is completed properly and that the customer is fully satisfied. Conduct and foster professional and timely communication (via email, voicemail, or in person) with the customers, sales reps, field staff, and internal company personnel on all work-related matters. Demonstrate working knowledge of all services and materials. Direct WTI field resources in fact-finding/troubleshooting field issues, including documentation of conditions, preparing scope of work, receiving and reviewing labor quotes if applicable, etc. to remediate based on the issue found. If leak calls have required multiple visits by WTI, go to the job site to review conditions and determine the possible cause. In cases where multiple visits have been required for leaks, going out directly to review what issues are. Ability to review potential warranty issues by visiting the job site to see what issues are, communicate with the sales force and warrant group as necessary on the best course of action. Direct the sales rep to contact the product group help desk email after the initial investigation if necessary for further warranty review. Stay abreast of best practices and ensure continual education for the team and reps. Identify areas for improvement in internal processes or system deficiencies and implement effective or possible solutions to meet changing needs and requirements. Keep Field Supervisors, Foremen, and RBM well informed of development/resolution efforts and serve as the liaison between Field staff and customers Communicate and enforce product/system standards. Continually seek opportunities to increase customer satisfaction and deepen relationships. Apply for this ad Online!....Read more...
Engineering Administrator - City of London - £41,600 per annum Are you an experienced Administrator specilaising within Engineering and M&E services? Our client is looking for the perfect candidate to join their amazing company, located in a trophy building in the City of London. If so please read on...Exciting opportunity for an experienced Helpdesk Administrator to work for an established Facilities company based in Dartford. The company provides maintenance for one of their leading contracts in the area and always aspires to provide a first class service. The successful candidate will have a proven track record of working within Facilities Management. Your main duties will consist of helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentation/Invoices and answering calls and emails.Hours/details:Monday to Friday9am to 5pm Permanent position £41,600 per annum Important – Must have previous experience working in the role above and be able to start immediately.Responsibilities & Duties:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.Open and close jobsTo review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportChasing and liaison dailyRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilled Requirements:Senior Contract Support ExperienceExperience in FMGeneral AdministrationCAFM knowledge ....Read more...
DENTAL ASSOCIATE FOR NEWCASTLE UNDER LYME They are looking for an associate dentist. The practice offers flexible working days from Monday to Friday, between 09:00-17:00, with a one-hour lunch break from 13:00-14:00. We will pay up to £15/UDA (Unit of Dental Activity) which is based on experience and qualifications. The number of UDAs would range from 4,000 to 5,000, with a 50/50 split on private and a 50/50 split on lab bills. Happy to train overseas candidates and newly qualified FT dentists as this was previously a FT training practice. It’s a friendly family-run establishment with four dental chairs, equipped with state-of-the-art equipment, including: a digital x-ray machine, intra-oral scanner, and rotary endo equipment. They are committed to supporting its team members' professional development. We are willing to provide monetary assistance or for the right associate to pay in full for a postgraduate diploma. They must, though, demonstrate dedication to staying with the practice for a minimum of 3 years. The principal dentist is very supportive and will provide guidance, assistance with any difficult cases, as well as help the candidate build a private patient list. If you’re looking for a mentor this could be the right place for you. There is potential to earn £10,000 per month through private treatments, alone, which is very achievable. We offer local parking for convenience and have an on-site implantologist who provides cosmetic dentistry and Invisalign treatments. The patient list is well-established and consists of low-risk cases. Additionally, we have implemented an air filtration system to ensure a safe working environment. The operations manager, who is also a dentist, is dedicated to nurturing and guiding the team. The practice has an excellent dental nursing team with fully qualified dental nurses who have 5+ years of experience, some of whom have been with the practice for 15 years. The reception desk is friendly and supportive, and the dental associates are known for their willingness to assist new dentists with their needs.....Read more...
Updating spreadsheets in line with order progression and attending meetings with Project Managers to ensure they are updated accordingly.
Conduct billing admin such as first bill checks and dealing with billing queries.
Assisting Project Managers with raising tickets and conducting checklists for orders which can be closed.
Ensure regular communication with managers, team members, and other departments to maintain reliable service and meet customer expectations.
Dealing with incoming calls and informing team members where required.
Cross communicating between UC Support and Sales where needed to ensure we deliver the customer’s expectations.
Work closely with the Project Managers, and other colleagues or distributors, in troubleshooting problems.
Log, categorise & prioritise customer tickets in line with the relevant ticket banding and type.
Completing admin tasks throughout the Operations and Sales department
This list is not extensive.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:
You will receive training on the telecoms industry and once confident in certain aspects will undergo technical accreditation training to get a full understanding and qualification of the systems and partners which we work alongside.
Cross communicating between UC Support and Sales where needed to ensure we deliver the customer’s expectations.
The role has the potential of growing into its own role or the chance of progression throughout the sub departments within the Unified Communication department (help desk, project managers etc).
Employer Description:The company has a family atmosphere and therefore someone who can socialise and has a fun but professional personality is very important. We can teach the candidates about Telecoms, but not impact too much on their individual personality. Happy to teach from scratch if it means that the person we are bringing on board is the right person.
We have quarterly staff socials, Director lunches (which you are voted on via your manager), employee benefit scheme, dress down Fridays, Google Review incentives and much more.Working Hours :37.5 hours per week, Monday to Friday. Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working....Read more...
To provide assistance to the End User Device Engineers delivering technical and user supportTraining will involve working under the supervision of an engineer as directed by the EUC Service Support Manager/Team Leader in the build and commissioning of new and used equipment (workstations, laptops, i Devices, printers). Training will also include the patching of network equipment
To adhere to departmental policies regarding hardware and software inventory, equipment disposal and loan of IT equipment.
Main Duties
Provide technical and user support of existing hardware, software and operating systems in a timely and efficient manner, with support from the EUD engineer and in accordance with the procedures and standards of the department
To ensure users of IT systems & Information adhere to Organisational Policies and procedures, give guidance to users and contribute to these procedures
To advise customers on IT systems
To prioritise tickets logged by the Service Desk team and to resolve incidents and service requests in line with the Service Level Agreements with support from the EUD engineers
Ability to liaise with customers and third-party companies in a professional manner
Responsibilities of the Post Holder
Policy/service development
To contribute to the effective delivery of the Service Delivery function
To gain an understanding of how the department functions by assisting engineers as required whilst gaining knowledge and experience and by undertaking training in the following: - Moving and Handling
Research & Development - Aid in the testing of all new hardware configurations of desktop PCs and new printers, before these are put into use by customers. Pre-tests the latest releases of standard desktop software packages.Training:You will experience a blended learning model.
You will gather learning evidence, journals and off-the-job records using your e-portfolio.
At the end of the planned learning period, it will be agreed that you are ready to enter 'Gateway' and for your End Point Assessment to be arranged.
This programme is delivered via a day release delivery model which means that one day per week, your attendance is required at our Derby Road campus (NG18). This attendance is required during term time only.Training Outcome:Although this role is offered on an initial 22 month fixed term contract there are many opportunities for qualified IT Technicians within the NHS both locally and nationally. This level 3 apprenticeship will give you the entry requirements for further study at university level either through apprenticeships or full time study courses.Employer Description:Nottinghamshire Health Informatics Service (NHIS) are an Information Management & Technology (IM&T) service provider. We supply digital services including Infrastructure Management, Cyber Security, a full range of 1st, 2nd & 3rd Line Technical Support Services, along with Professional and Transformation services including Project Management & Training teams. NHIS are a shared service hosted by Sherwood Forest Hospitals NHS Foundation Trust (SFHFT) supporting Health and Care organisations across the Nottingham and Nottinghamshire Integrated Care System (ICS). We work collaboratively with our partner & customer organisations to help deliver their digital & transformational initiatives & strategies, providing expertise and knowledge gained through years of experience. We provide support to over 13,000 users at nearly 800 sites with around 150 internal dedicated staff. Our main aim is to help improve health and care services for citizens by working with organisations to improve the digital experience for the Health and Care workforce and for our local population, ultimately providing a data rich ICS with a focus on the sharing of information and interoperability.Working Hours :Monday-Friday 8.30am-4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Physical fitness....Read more...
JOB DESCRIPTION
Summary - General Purpose of the Job:
Primary focus of this position will be to work directly with the business and corporate to develop and migrate our financial processes onto our corporate CFIN platform which will include new AP, AR, Close, Travel and Expense and Capital Processes and tools. This position focuses on a specific functional area(s) of the company, which in this case is FI/CO - Finance and Controlling. The scope of responsibility is for all CPG - all businesses, all locations. Nurtures and insures the successful use of the application systems tools. Provides total support to the users of SAP application system and ancillary software tools, including, configuration, enhancements & process improvements, problem resolution, training and education, report development.
Essential Duties and Responsibilities: Note: Include the phrase "Other duties may be assigned.) Able to work independently. Will works with the business directly to identify understand current pain points and be the voice as we develop standardized processes across the various RPM Businesses. This can include managing re-design, developments, enhancements, training and or training documentations, introductions to new tools which may include Fiori, other SAP features or other third party integrated applications. As part of these duties the following may apply: Architect solutions and alternatives to meet the specified requirements, such as: SAP baseline functionality, Fiori, third party applications which may include reporting, specialized configuration. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Performs systems analysis, design, configuration and programming tasks (spec development) related to enhancements, interfaces, data conversion and special reporting requirements, etc. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Effective communicator and strong collaborator, able to work across functions. Self-motivated with leadership skills which will support leading the business through change. Experience with training users and industry leading documentation practices. Performs thorough testing of all new and revised system functions and reports and performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader, group leader or project coordinator to coordinate tasks related to a specific initiative or project that fall under the scope of this position. Project management activities include planning, resource allocation, milestone tracking, coordinating with various stakeholders. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Works directly with the FICO Global Lead to evaluate proposed changes on the rest of the organization and to coordinate resources required to support the implantation of process improvements and or new technologies.
Additional Job Functions: (Other Less Critical Job Activities) Project management task and administration. Maintains work plans, tracks effort and progress vs. plan for small to medium scale project, and provides appropriate status information regarding projects. Coordinates / directs the activities of project teams to accomplish the goals of a project. Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical. Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc. Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required, based.
Supervisory Responsibilities:
This position has no direct reports at this time and has no hiring/firing authority. However, may provide direction and supervision to project team members, consultants, contract programmers and temporary help, as required. Supervision may include work assignment, quality review, training and scheduling.
Competencies:
Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Formal Education Required: College or University degree in finance is preferred CPA would be an asset SAP Certification in related discipline or equivalent training
Practical Work Experience Required:
3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years' experience in a Sr Accounting Role 7 - 10 years SAP implementation experience preferred In-depth experience with SAP S/4 HANA 3+ Years SAP Super User in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years' experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Self-motivated / able to be a catalyst for change. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap.
Special Knowledge and Skill:
General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks.
Analytical Abilities:
Requires a high level of analytical ability and creativity in order to develop effective and cost-efficient business solutions, through the deployment of IT. Has the ability to analyze requirements and identify opportunities to optimize our processes with a focus on those impacting the financial close.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must be able to read, write and communicate fluently in English.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
Must be highly skilled in the use of personal computers. This includes, PC operation, printing, file management, and the ability to use word processing, spreadsheets, e-mail, and Internet tools, etc. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks.
Certificates, Licenses, Registrations:
SAP or other Certifications would be an asset.
Other Qualifications:
Experience in financial accounting and US GAAP and SOX control requirements. In-depth experience with both costing-based and account-based COPA. A working knowledge of RAR would be an asset.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard. Employee will also be required to view a computer screen on a regular basis. (80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel is required to regional offices and plant locations. (0-50%)
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Works in an office environment with controlled climate and generally quiet conditions. (80 - 100%) Exposure to CRT's. (80 - 100%) Occasional visits to manufacturing plants, including office areas and shop floor. (0 - 10%) Some travel and overnight travel is required to Head Office, Regional Offices and plant locations. (0 - 50%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of a CRT monitor. Daily lifts up to 30 lbs. Laptop & Files.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
