Handling incidents within your area and conducting initial investigations.
Ensuring scene preservation when necessary.
Providing quality service to victims and witnesses of crime and anti-social behaviour.
Identifying vulnerable individuals and ensuring their safety.
Participating in briefings, operations, and other policing activities.
Attending court as needed and exercising designated powers set by the Chief Constable.
Training:The 12–15-month training programme combines practical and theory-based learning. Your training will start with two classroom phases, lasting around 3 months, based at Ponteland alongside other PCSO's on your course.
From the essentials like safety training and first aid to decision making and communication skills, your study will encompass all the skills and knowledge you need ready for the next step in your training. Some of your study will be delivered as tutorials, role-plays, self-study or e-learning.
As part of the second phase of your training, you’ll start work in frontline policing. You’ll be based at a police station alongside your experienced colleagues in a neighbourhood team. You’ll be working one-to-one with an experienced tutor who will support you in putting your learning into practice as part of your operational duties.
You’ll also have the opportunity to shadow experienced PCSOs out and about in the community.
Please note, vacancies are available across the force area. We are unable to guarantee you a particular location.Training Outcome:Once you’ve successfully completed all the elements of the PCSO training, you’ll be awarded a level 4 Diploma in Community Policing Practice. This leads to your end point assessment and achievement of the Police Community Support Officer Apprenticeship.
We are committed to helping you continuously develop in your role to take your career in any direction. You will have access to resources such as mentoring programmes, leadership training, in-house soft skill development and more. Employer Description:Our purpose at TeamNP is simple: to keep people safe and to fight crime. But it takes more than officers alone to do the job – and that’s where our 2,000-strong team of police staff come in.
As one of the largest police forces in England we have a huge variety of departments and specialisms offering you endless opportunities. From mentoring and coaching schemes and online soft skills courses to leadership development programmes; we’ll give you the support, training and time to carve out the career you always wanted.
As one of the top 50 UK inclusive employers and a disability confident employer, we promote a culture of respect in the workplace so everyone can feel seen, heard and valued. What's more, we're proud to have been rated as 'good' on our most recent inspection for building, supporting and protecting our workforce.
You can also expect first-rate support to manage your health and wellbeing. With year-round events, a 24/7 welfare support hotline and a leading approach to neurodiversity, our initiatives enable you to be at your best.
Above all else, here at Team NP we can offer you a career that is so much more than just a job, it’s a chance to be part of something that really matters.Working Hours :As we’re a 24/7 service, you’ll need to be flexible to work shifts - days, evenings and weekends.Skills: Communication skills,Customer care skills,Problem solving skills,Team working,Non judgemental,Physical fitness,Relationship building,Prioritisation,Resilient,Keen to learn....Read more...
Key Responsibilities (under supervision and with training):
Front Office & Reception:
Acting as the first point of contact for visitors, parents, staff, and students, providing a welcoming and professional reception service.
Answering and directing telephone calls, taking messages accurately.
Managing the school's main email inbox, forwarding enquiries as appropriate.
Signing in/out visitors and ensuring safeguarding procedures are followed.
Communication & Marketing Support:
Communicating professionally with parents via phone and email, providing information and responding to general enquiries under guidance.
Assisting with the creation and distribution of school newsletters, ensuring content is accurate and engaging.
Supporting the maintenance and updating of the school's social media pages with approved content, announcements, and events.
Assisting with the preparation of other school communications, including letters and general announcements.
Administrative Support:
Maintaining and updating pupil records (both manual and electronic) with accuracy and confidentiality, adhering to GDPR guidelines.
Processing incoming and outgoing mail.
Photocopying, scanning, and filing documents efficiently.
Assisting with the management of school registers and attendance records.
Supporting the organisation of school events, trips, and meetings.
Managing school supplies and stationery, placing orders as required.
Providing administrative support to the School SENDCo, which may include managing appointments, maintaining SEND records, and assisting with communication related to pupil support plans.
Financial Administration (basic support):
Assisting with the processing of school dinner money and other payments (all online)
Supporting the school's finance officer with basic tasks as needed.
General Office Duties:
Maintaining a tidy and organised office environment.
Providing general administrative support to the Headteacher, SLT, and teaching staff as required.
Adhering to all school policies and procedures, especially those relating to safeguarding, health and safety, and data protection.
Training:
Business Administrator Standard
English and Maths (if required) Level 2
Training Outcome:Upon successful completion there could be the opportunity to progress to:
School office administrator
Finance administrator
School secretary
Employer Description:The Oaks Primary School in Ipswich is part of ASSET Education which is a school trust made up of 16 schools based in Suffolk.
The Oaks Primary School recently achieved 'Outstanding' from Ofsted for the second time (2018 and 2024).
The school caters for pupils aged 3-11 years old the school currently has 451 pupils on roll.Working Hours :Monday to Friday - term time only - term dates can be found on the ASSET website. Start time 8.30am until finish time 3.30pm, with 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working....Read more...
Finance Support
Assist in the processing and entry of purchase orders and supplier invoices
Support the preparation and administration of the central BACS payment run
Help track and upload credit card receipts and statements from schools
• Ensure financial records are accurately maintained and filed for audit purposes.
Assist with monthly financial routines, including the preparation of month-end packs
School Liaison & Communication
Act as a first point of contact for school finance queries and direct to the appropriate team member where necessary
Support the collation of documentation from schools for audits, month-end, and monitoring purposes
Ensure schools are supported in understanding centralised processes and timelines
System Administration
Use Access Finance software to assist in maintaining accurate financial data and reports
Support the onboarding of new users, including helping schools access and use relevant finance portals
Contribute to the testing and updating of any electronic requisition or workflow systems
Procurement & Compliance
Maintain supplier records, ensuring appropriate documentation (e.g., contracts, insurance) is up-to-date
Assist with gathering quotes and documentation in line with procurement procedures
Help ensure purchase activity complies with trust financial regulations
Training and Development
Participate fully in all training and development activities as part of the apprenticeship programme
Engage in opportunities to shadow and learn from other members of the Finance Team, including exposure to bank reconciliation and monitoring processes
Other duties
Carry out general administrative tasks as required by the Senior Finance Officer or Director of Finance
Support central team meetings, reports, and updates by preparing materials or taking notes if required
Travel occasionally to schools within the trust to support training or audits (mileage reimbursed per trust policy)
Training:
AAT Level 2
Training will take place in the workplace and will be delivered weekly
Training Outcome:
Possibility to continue onto Level 3 whislt working for the organisation
Wider opportunities across education and the public sector generally
Employer Description:CDAT is a multi academy trust established to support primary schools. There are presently 24 schools within the trust. The services provided to schools include legal, human resources, estates, health and safety, and data protection. We also have a school improvement team and a finance team.Working Hours :Monday-Friday, 9.00am to 4.00pm (with 30 minutes lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Undertake administrative tasks, for example, record keeping (both manual and computerised), filing, responding to routine correspondence, photocopying, message taking, word processing, data input and retrieval, as required
Assist with the distribution of incoming mail and despatch of outgoing mail as required
Receive enquiries by telephone, face to face and email and take appropriate action to ensure that such enquiries are properly responded to, learning to make appropriate decisions to either responding personally or redirecting to an appropriate officer
Provide support to staff members as appropriate, including arranging meetings, appointments and diary maintenance and co-ordination, and to take minutes/notes of meetings and undertake appropriate follow up action
Assist in the analysis, preparation, compilation and distribution of statistical and other information, through the formulation of reports and documentation
Learn to work effectively as part of a team as well as on own initiative, including undertaking research and being involved in the development, implementation and improvement of administrative services and procedures
Maintain up to date and accurate records
Assist in a range of financial or related activities, including ordering, invoice processing, maintenance of accounts, charging systems and appropriate records, administration of allowances, grants and agency payments, assessment for and collection of income, payment of fees, provision of stationery, conduct inventories etc.
Conform to, actively commit to and promote DCC Customer Service Standards both with internal and external customers when using any communication media including telephone,email and face to face
Adhere to existing working practices, methods, procedures,undertake relevant training and development activities and to respond positively to new and alternative systems
Work with information technology and associate systems in accordance with County Council policies and to observe data protection guidelines, policies and procedures
Co-operate with the Council in complying with relevant health and safety legislation, policies and procedures in performance of the duties of the post
Carry out the duties and responsibilities of the post in compliance with the County Council’s Equal Opportunities policies
Understand and comply with the County Council’s Environmental policies
Maintain an excellent level of attendance at apprentice training sessions and successfully achieve the required level 3 qualification
Training:
Business Administrator Level 3 Apprenticeship Standard
Training will take place at Exeter College
This will require the successful candidate to attend the Exeter College Site once a week
Training Outcome:
This is an extremely exciting time to join us as we are expanding our apprenticeship offer to invest in the future Council workforce.
There are no guarantees of employment at the end of the Step In Programme, but we would expect the apprentice to apply for further employment, ideally within the Council or within the wider Devon economy.
Employer Description:At Devon County Council, we work together to improve life across Devon for everyone. We want to create a place that people enjoy living in, as well as a place that you enjoy working.Working Hours :Monday - Friday, 9.00am - 5.00pm (Flexible working hours are an option)Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Listening Skills....Read more...
To complement, appreciate and support the role of teachers and other professionals by undertaking work/care/support programmes which enables access to learning in the community as part of a teacher-planned approach
To support the class teacher and other senior staff on a range of teaching and learning experiences which deliver an appropriately differentiated and suitably challenging creative curriculum for all pupils whilst meeting statutory requirements
Work within school policies and procedures under the direction and guidance of senior staff and within an agreed system of supervision
May from time to time be required to undertake other duties commensurate with the grade and level of responsibility defined in this job description
Effort Demands:
Will assist in maintaining the good discipline of pupils throughout school and be expected to use good common sense, as well as use initiative in all matters relating to the conduct and behaviour of individual pupils, groups of pupils and whole classes, the safety, mobility (if required), hygiene and well being of the pupils; making decisions within established working practices and procedures
Will recognise and challenge any incidents of racism, bullying, harassment, victimisation and any form of abuse of equal opportunities, ensuring compliance with the relevant school policy and procedures
Will deal with any issues, immediate problems or emergencies that arise in line with school policies and procedures, liaising with colleagues where necessary e.g. dealing with a sick, injured or distressed child
Acting as a role model, will establish productive and constructive working relationships with pupils, setting high expectations, motivating and interacting with them, being aware of their individual needs, supporting difference and ensuring all pupils have equal access to opportunities to learn and develop whilst responding appropriately
Will have the ability to cope with the requirements of the post, which may include working with pupils who have emotional/behavioural/physical difficulties
Will contribute to the overall ethos/work/aims of the school
Will appreciate and support the role of other professionals
Be vigilant and sensitive to any child protection/safeguarding concerns that arise, reporting any concerns to the designated officer in line with school policy and procedure
Training:
All learning will take place in school
No weekly day in college
All work will be set via our CRM system, Aptem
Skills Coach will visit school every 4-6 weeks
Training Outcome:
Potential full-time permanent position
Employer Description:Cavendish Primary is part of Exceed Academies Trust, which currently consists of fourteen academies; ten primary schools, an all-through primary-to-secondary academy, two alternative provision academies (Primary and Secondary), and a specialist setting for children/young people who suffer from social, emotional and mental health difficulties. The Trust has an excellent reputation within Bradford and beyond, and an outstanding track record of supporting staff in developing their careers through specialist training lead by the Exceed Teaching School Hub and our Outstanding SCITT.Working Hours :Monday - Friday, term time only. Times to be confirmed.
35 hours a week.Skills: Attention to detail,Administrative skills,Team working,Supportive,Positive Attitude....Read more...
As an apprentice, you’ll work full time at the Town Council and get hands-on experience of working in a multi-disciplinary Community & Culture team across a wide range of settings. You’ll gain new skills and work alongside experienced staff and for an employer that genuinely cares about you.
What you’ll do at work:
You will work 37 hours per week, usually Monday to Friday during regular office hours but with some evening and weekend working for events and other community/cultural activities.
You will get involved in working directly with artists and creative practitioners on rotating exhibitions, temporary pop-up exhibitions, and our permanent collection; arranging artists residencies and workshops as well as learning about curating our gallery spaces; organising school visits and supporting our education package.
Theatre programming and venue room hire, working with performance organisations, technical requirements and performer riders and associated liaison with external partners.
Work closely with our Events Officer on the logistics and all aspects of public events from inception to delivery, working with event management companies, health, safety and security as well as local community groups, performers and agencies.
The Business Administration Apprenticeship is delivered by East Durham College but is 100% work-based so you do all of your learning in the work environment. The Council will support you with 6 hours a week of dedicated time to work on your apprenticeship coursework and studying.
Duties whilst training will include:
As well as immersing yourself in all things community/cultural in our town, your Business Administration training will also include:
IT
You'll use multiple types of IT packages and systems (will vary depending on who you work for) to complete tasks such as writing letters and emails, perform financial processes and recording/analysing data
You may use such things as Microsoft Office and custom programs (depending on the business) and you'll develop your skills to be able to choose the right IT solution for a problem, how to update/review databases, how to record information and how to produce data analysis should it be requested
Record & Document Production:
A big part of business administration will be producing records and documents such as emails, letters, files, payments, reports and proposals
Using your IT and other skills, you'll be able to draft up letters and other correspondence, write reports and be able to review the work of others
You'll learn to respect confidential information in line with your businesses' procedures and learn how to be comfortable in coaching others to complete tasks
Decision Making:
Improve your decision-making skills to make effective decisions with sound reasoning and learn to deal with day-to-day business challenges as a responsible, mature working employee
You'll also learn to approach other, more experienced team members for advice and support as and when you need it
Interpersonal Skills
Become more confident and outgoing as you work with the people in your team and others across the business you work for
You should strive to become a role model to peers and team members, developing your skills and developing coaching abilities to train others to perform similar tasks that you will complete in your job role
Communications:
Using different channels, including face-to-face, writing and on the phone, you'll develop your communications skills as part of your apprenticeships. You'll learn to be professional and approachable in the way you communicate and may also gain an understanding of social media and how it applies to your job role
You will also learn to become confident enough to answer questions from both inside and outside the business you work for
Training:
Business Administrator Level 3 Apprenticeship Standard
Apprenticeship is fully delivered in the workplace with a tutor
They will visit once per month
Training Outcome:
Possible progression to a full time role
Employer Description:Spennymoor Town Council is a relatively large town council serving the people of Spennymoor in south west County Durham. Formed as a Town Council in 1974 as a successor to the former Spennymoor Urban District Council, it currently has a turnover of around £2million a year and holds assets of around £11million. The town itself is growing in population, and the Town Council now serves a population of over 22,000 residents .
The Council provides a range of services for Spennymoor residents and visitors including parks and play areas, two cemeteries, over 700 allotments, a local nature reserve, community buildings, sports facilities, and the Town Hall with its art gallery, mining museum and performance spaces. The Town Council also arranges town and civic events and gives grant funding and other forms of assistance to local charities, community and sports groups.Working Hours :Monday - Friday, 9.00am - 5.00pm.
Due to the nature of our events and activities you will also be working some evenings and weekends, so a flexible approach to work is definitely needed!Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Patience....Read more...
