To be trained to provide comprehensive, professional administration that allows Kingsfleet to exceed client expectations and demonstrate full regulatory compliance.
Specific to this role:
To undertake administration associated with new clients, ensuring accuracy, timeliness, completeness and compliance with procedures
In particular:
Send signed Letters of Authority from new clients to providers
Collate information received from new clients and give to managing director
Add fact find information to IO when the client has agreed recommendation
Process new application forms
Monitor progress of application; ensure questions are answered
For completed transactions update the plan details on IO
For existing clients to update valuations on IO in advance of client reviews
To welcome visitors to the business
To answer and, where appropriate, deal with enquiries by the phone
To study for and pass the CF1 exam
All staff:
To live out and communicate effectively the values of Kingsfleet
To comply with the firm’s Health and Safety policy
To comply with FCA requirements
To maintain complete confidentiality regarding our clients and our processes
In agreement with your line manager to undertake other responsibilities as required
Training:
Financial Services Administrator Level 3
Fully and part funded learning and development programme that includes the CF1 Financial Services Regulation and Ethics
Develop the knowledge, skills and behaviours of successful Financial Services Administrators
Free CII membership for non-members through the CII Aspire Apprenticeship Programme
Includes the CII CF1 study book and exam entry
CII and EPA resits are to be covered by the employer
Fortnightly workshops for the CF1 exam from our CII approved trainer
All workshops recorded and available on-demand
Interactive chat, forums and class note books for real time support and assistance from experienced financial services professionals
Exam tips, tricks, and strategies
Additional resources through RM Advance
Regular tutorials and assessments from an experienced financial services professional
R01 is available as an alternative to CF1. Suitability for R01 will be determined by a Skills Assessment completed by Skills Edge
Training Outcome:The business is invested in developing their staff and progression would be available for the right candidate.Employer Description:Life is too short to not spend it the way you want. We believe great financial planning is all about giving you the tools to take control and live life on your terms – spending your money and your time however you wish. We exist to help our clients do exactly that.
Our name not only refers to Colin’s primary school, but is also the name of a tributary of the River Deben where Edward III fitted out his fleet for his expedition to Flanders in 1338. Every day we set out on our own expedition; to guide our clients towards their financial goals, and to educate them into making more informed choices.
Our values:
Honesty - We tell our clients what they need to hear for their own best interests.
Integrity - We do the right thing by people, and always do the things we promise.
Transparency - We are open in how we work together and how we charge for our services.Working Hours :Monday - Friday
09:00am - 17:00pm
1 hour lunchSkills: Communication skills,IT skills,Team working,Telephone Skills,Friendly,Presentable,Punctual,Hard Working,Reliable....Read more...
Assist in planning and delivering engaging, age-appropriate activities
Promote learning through play in line with the EYFS (Early Years Foundation Stage) framework
Create a safe and stimulating environment
Help maintain clean, safe, and welcoming learning spaces
Follow safeguarding and health & safety procedures at all times
Observe and monitor children's progress
Record observations and contribute to assessments and development plans
Share relevant information with senior staff and parents as needed
Promote positive behaviour and social skills
Encourage kindness, sharing, and respectful behaviour
Use positive reinforcement and model appropriate conduct
Assist with daily routines
Support children during meal times, toileting, dressing, and nap times
Help establish consistent routines for comfort and stability
Work collaboratively with colleagues and parents
Communicate effectively with team members, children, and families
Participate in staff meetings and training sessions
Maintain confidentiality and professionalism
Handle sensitive information with discretion and follow data protection policies
Follow nursery/setting policies and procedures
Adhere to guidelines for safeguarding, equality, inclusion, and diversity
Support in ensuring the setting meets regulatory and quality standards
NextStep Training will provide you with all of the on-the-job training you need to upskill in your role, and your 20% off-the-job learning will be incorporated as part of your working day. Training:As an apprentice, you'll receive regular training alongside your job to help you develop the knowledge, skills, and behaviours needed for your role. At least 20% of your working hours will be dedicated to off-the-job training, which includes study time, workshops, and learning activities.
Training is delivered either online or in person at our training centre in Hackney, offering flexibility to suit your needs. You'll be supported by experienced tutors and assessors throughout your apprenticeship, ensuring you stay on track and successfully complete your qualification.Training Outcome:After completing the Level 2 Early Years Practitioner course, the natural next step is to progress onto the Level 3 Early Years Educator Apprenticeship.
This qualification enables you to become a fully qualified practitioner, allowing you to work independently with children in nurseries, preschools, and reception classes. It deepens your understanding of child development, safeguarding, curriculum planning, and supporting learning through play.
Potential Career Progression (After Level 2 and 3).
As you gain experience, you could progress into more senior roles, such as:
Senior Practitioner / Room Leader
Oversee a team within a room
Lead activity planning and observations
Support and mentor junior staff
Deputy Nursery Manager
Support daily operations of the nursery
Ensure compliance and safeguarding practices
Help manage and develop the staff team
Nursery Manager
Lead the nursery setting as a whole
Oversee education standards and team performance
Ensure regulatory compliance and strategic planning
Further Qualifications with NextStep TrainingTo support continued career growth, NextStep Training offers advanced qualifications within Early Years:
Level 4 Early Years Advanced Practitioner
Specialise in areas such as SEND, safeguarding, or early language development
Enhance your practical skills and leadership capability
Level 5 Early Years Lead Practitioner
Designed for experienced practitioners moving into leadership roles
Focuses on mentoring, day-to-day leadership, and curriculum planning
Long-Term Career Pathways
Further progression options include:
Moving into school-based roles such as Teaching Assistant or SEND Support
Becoming a Trainer, Assessor, or Mentor for new apprenticesStudying for a Foundation Degree or BA in Early Childhood
Studies, which can lead to:
Early Years Teacher Status (EYTS)
Qualified Teacher Status (QTS)
NextStep Training provides a clear, supported pathway from beginner to leadership, ensuring every apprentice has the tools and guidance to build a long-term, successful career in the Early Years sector.Employer Description:Next Step Training Ltd is an apprenticeship and skills training provider, funded by the Department for Education, delivering apprenticeships in London and across England. We have been in operation since 2012 and during this time have built an established reputation as a reliable and employer-led training provider. We work together with employers and individual learners to design and deliver training programmes that meets both learners and their employers’ needs. Our goal of is to empower as many individuals as possible to reach their full potential, helping them on their journey to find meaningful career that is rewarding. We help to empower businesses with industry-expert staff so they can provide the very best learning experience to their workforce to perform better.Working Hours :Monday to Friday, varied shifts between 6:30am - 6:00pm
No weekends.Skills: Communication skills,Problem solving skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Account Executive (Sales)
Reporting to: Regional Commercial Manager
Position Overview:
The Account Executive (Sales) will be responsible for growing business within a designated geographical region by managing and developing a portfolio of Commercial, Industrial, and Agricultural accounts.
Key Responsibilities:
Manage and develop a commercial portfolio of Small and Medium Enterprise (SME) customers.
Drive revenue, volume, and gross margin growth through the application of company business tools and guidelines, aligned with individual and regional budgets.
Organically grow the profitability of the customer portfolio through effective price management, increasing share of wallet, and fostering customer loyalty via additional products and revenue streams.
Achieve monthly targets and associated KPIs, including productivity metrics managed through telephony reporting, as set by the Regional Commercial Manager.
Maintain the highest standards of customer excellence, adhering to customer complaint procedures when necessary.
Upsell the full range of companies products and services—including energy procurement, lubricants, tanks, and fuel cards—to maximize revenue.
Provide timely reports and information as required by the Regional Commercial Manager or General Manager.
Fully utilize all company systems and processes; assist in office-based support when necessary.
Collaborate with internal departments to drive customer loyalty through Price Risk Management proposals and sustainability offerings.
Work closely with colleagues across the business to strengthen the overall customer offering and improve loyalty.
Process customer orders, manage queries, and consistently deliver outstanding customer service.
Champion a health and safety-focused culture at all times.
Conduct customer meetings and account reviews via video conferencing tools when face-to-face meetings are not possible.
Collaborate with the Regional Commercial Manager and Marketing Department to minimize customer churn through targeted campaigns and portfolio action plans.
Maintain a professional and reputable approach in all internal and external interactions.
Ensure consistency of job functions and processes across businesses in the UK to promote operational unification.
Maximize sales opportunities by targeting vertical markets across Agricultural, Industrial, and Farm Group sectors, for both rigid and articulated delivery modes.
Integrate newly acquired business accounts from the Business Development team into the existing portfolio, ensuring thorough follow-up to explore cross-sell and up-sell opportunities and strengthen customer relationships.
Manage financial risk by working alongside the Credit Department to ensure customers trade within agreed financial terms and limits.
Essential Skills:
Proven telephone sales experience in a fast-paced, target-driven environment.
Key account management experience with a focus on achieving revenue and growth targets.
Demonstrated success in a competitive sales environment.
Full UK driving licence.
Strong computer literacy, particularly in Microsoft Word, Excel, and Outlook.
Excellent interpersonal and communication skills—both written and verbal.
Ability to thrive in a high-pressure, KPI-driven environment.
Self-motivated and capable of working independently as well as collaboratively within a team.
Skilled at building and maintaining long-term relationships to drive customer loyalty and repeat business.
Proactive, solutions-oriented, and confident in taking the initiative.
Ability to engage professionally with a diverse customer base across multiple sectors.
Desired Skills:
Field-based sales and business development experience, within Commercial, Agricultural, or Industrial sectors.
Hours of Work:
Monday to Friday, 8:00 AM – 5:00 PM (with a one-hour lunch break)
Office-based from Monday to Wednesday; remote work on Thursday and Friday
How to Apply
Call 01803 840844 and ask for Chris Henry to learn more. Alternatively, email: chris.henry@mego.co.uk
Mego Employment Ltd acts as an employment agency for permanent roles and an employment business for temporary positions.....Read more...
To support the teaching and learning process. Typically, the job will include all, or most of the following elements under the guidance and direction of the SENCO:
Within the agreed school policies, guidelines and rules, decide on when and how to apply a range of strategies for the benefit of the students in relation to their educational activities, behaviour and care. These decisions often need to be made immediately to deal with the situation presented.
On occasions, there will be a need to make immediate decisions, without initial referral to the SENCO, in relation to immediate care, control and safety of students with additional educational or personal needs.
Encourage students to work co-operatively with each other within an established behaviour policy; anticipate and manage student behaviour and promote self-control, self-regulation and independence.
Provide feedback for students in relation to progress and achievements.
Monitor and evaluate student responses to learning activities through a range of assessment and monitoring strategies. Record progress and achievement in lessons and activities.
Develop, maintain and apply knowledge and understanding of students’ general and specific learning needs to ensure that support is given to them at an appropriate level.
Follow up any concerns and liaise with staff when necessary.
Liaise with parents and outside agencies if applicable.
Attend meetings for individual students if applicable.
Maintain detailed notes to help monitor student progress/attainment.
Review and update relevant paperwork.
Focusing support in areas needing improvement, both academic and social.
Working with and supporting students to ensure they are able to use ICT and other specialist equipment to enhance their learning.
Motivate and encourage students to concentrate on and fulfil the tasks set.
Undertaking learning activities with students of varying abilities to ensure differentiation and access to the curriculum.
Seek to ensure the promotion and reinforcement of students’ self-esteem, appropriate levels of effort, behaviour, and guiding students to become independent learners.
Reviewing individual student targets.
Assist teaching staff in the development of learning strategies, with the provision of teaching and learning resources and in the preparation and maintenance of a safe, secure and suitable learning environment.
Assist in the development, monitoring and evaluation of programmes of work.
Photocopy and use ICT systems for administration and educational purposes.
Contribute to monitoring of systems for review and recording of students’ progress.
Assist in the preparation for educational visits and where appropriate, accompany students.
Attend and contribute to meetings and in-service training events, within contracted hours or outside normal hours by agreementTo provide care and supervision of students within the classroom, within the school and outside of the school.
When required, supervise students using playgrounds, changing rooms and toilet facilities.
A willingness to support students with personal care (training provided).
Ensure a safe working environment to ensure compliance with health and safety, including appropriate risk assessmentsContact with all staff in school to pass and receive information, advice, guidance, suggestions and ideas.
The ability to attend excursions and residentials, which may extend beyond that of the school day.
You may be required to complete any other reasonable duties as directed by your Line Manager / Headteacher within the responsibilities/grade of the post.
Training:Level 3 Teaching Assistant Standards.
Functional skills in maths, English (Level 2) (if required).
Apprentices will be working towards achieving the knowledge, skills and behaviours for the Teaching Assistant Standard. This is achieved on completion of an externally assessed end-point assessment.
Learners will need to complete a portfolio of evidence to support this, and the EPA consists of the following activities:
Practical observation with questions & answers
Professional discussion supported by a portfolio of evidence
Training Outcome:
Whilst we are unable to guarantee a permanent contract at the end of the apprenticeship, we expect opportunities for permanent employment to become available
Employer Description:The school is housed in beautiful accommodation, which was built twenty-eight years ago in the South of Taunton. The school’s history stretches back a good deal further than this having been originally founded in 1522. Student numbers are at an all-time high of over 1050 and we are planning to expand to 1200 over the next 3 years. There are four secondary schools in Taunton, and in this competitive environment, we are extremely pleased to be oversubscribed in all year groups. It is testament to the efforts of all of our staff and the achievements of our students.Working Hours :Working Weeks: Term time only. Working Hours Between: Monday, 08:30 – 15:40, Tuesday - Thursday, 08:30 – 16:30, Friday, 08:30 - 15:05.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Number skills,Team working,Creative,Initiative,Patience,Diplomacy,Ability to show discretion,Firmness,Flexibility,Empathy,Tact,Good written communication,Good oral communication,Liaising with key stakeholders....Read more...
We are recruiting a highly organised Workshop & Installation Manager to oversee bespoke joinery production and installations across high-end residential and commercial projects. Based in London, you will manage both workshop operations and on-site delivery, ensuring quality, safety, and efficiency from build through to installation.
Key Responsibilities:
Manage daily operations in the joinery workshop, including spray booth and staff coordination
Oversee and schedule installation teams across multiple live sites
Act as the main point of contact for delivery logistics and client updates
Maintain high standards of health & safety in both workshop and site settings
Ensure consumables, materials, and tools are procured and maintained
Support with estimating and pricing for bespoke joinery packages
Implement ongoing improvements in workflow, operations, and workshop infrastructure
Process administrative and HR-related tasks for the team
Requirements:
Solid experience in a joinery workshop or cabinetry production environment
Proven track record managing installations and logistics across multiple sites
Strong understanding of bespoke joinery processes and technical drawings
Excellent communication and team leadership skills
Methodical, detail-oriented, and highly organised
Knowledge of relevant H&S practices and site coordination
Positive, solution-focused attitude with client-facing experience
If you are keen, apply now or for more information, please contact Neil.
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of gender, race, age, sexual orientation, religion, or belief.
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To be a member of the IT support team at Lawrence Sheriff School supporting in the delivery of the curriculum and maintenance of health and safety standards working under the guidance of the Director of IT Services
Provide technical support for hardware, software/application, and network issues by diagnosing problems and implementing effective solutions to ensure minimal downtime and optimal performance
Help manage the daily operations of the school network, clients, peripherals and software
Support the installation and configuration of software and updates
Manage efficient and timely responses to requests made to the IT Helpdesk – providing a basic first line technical support
Help monitor and maintain network and server performance
Escalate complex issues to senior IT staff
Participate in IT projects and training sessions
Proactively monitor and maintain the school’s IT resources for safe and effective use by staff and students
Support teaching staff in their use of IT in specific teaching and learning programs
Support students in the appropriate use of ICT when required
Set up equipment such as laptops, data projectors, sound systems and other specialist IT equipment, ensuring that systems are ready for use and operating correctly – this may be in preparation for school assemblies or ensuring IT support is in place for Teaching School courses/events
Assist with the auditing of hardware, software, and IT Support requests as needed
Support the smooth implementation of specific IT projects
Assist in the monitoring of the usage of ICT packages ensuring all legal requirements are adhered to
Support the Director of IT Services in all IT related issues, monitor IT systems and follow routine maintenance procedures
Attend relevant courses, or utilise other means to improve/update IT skills
Assist users with technical issues by providing clear and helpful guidance, ensuring excellent customer service and high user satisfaction
Report any issues or incidents to the Director of IT Services
The post has responsibility for physical resources, involving the correct and secure handling and processing of information, maintenance of equipment, stock control of a limited range of supplies, and use of expensive equipment
Create and maintain a data base of programmes, website links etc. linked to topics, ages and ability of pupils
Training:In addition to internal training and support, external training will be provided by LearnTech and will include:
2 hours training session each week (this will happen on the same day/same time each week)
Homework/tasks assigned to the learner by the trainer to be completed after the training session
Self-led/guided study
Workplace shadowing and mentoring
1.5 hours out of the 7.5 hours are spent on vocational training, and will include:
1.5 hours per week portfolio building
Monthly mentoring session with LearnTech mentor
10-12-weekly review session with the line manager and LearnTech mentor
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician.Training Outcome:IT Technician.Employer Description:Lawrence Sheriff School is an outstanding boys’ grammar school of approximately 1200 students, around 450 of whom are in our coeducational sixth form. As a National Teaching School, we have played a significant role in initial teacher training and continuous professional development across the region. Our Teaching School Hub status also enables us to offer all staff varied and interesting opportunities to enhance their practice.Working Hours :37 hours per week.
Monday to Friday, 52 weeks per year, fixed term – full time. Times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Occupational Therapist (Flexible Hours) – Ware, Hertfordshire Location: Westgate House Care Centre, Tower Road, Ware, Hertfordshire, SG12 7LPSalary: Depending on experience/bandHours: Full time or part time (contracted to a minimum of 24 hours a week - 3 days/8 hours) - flexible depending on individual needs (to be discussed at shortlisting stage) Job type: Permanent Come and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgateWestgate House Care Centre, located in Ware, Hertfordshire, is part of a family-run, award-winning care home group. We support elderly residents with a range of nursing needs. While our home has 109 beds in total, it also features a dedicated 13-bed Intermediate Care Unit, complete with its own private rehabilitation gym.We are now looking for an Occupational Therapist to join our multidisciplinary team on a permanent basis. You will provide Occupational Therapy assessment, advice and rehabilitation to residents discharged from hospital for further rehabilitation. You will be an experienced Occupational Therapist with good clinical knowledge within a rehabilitation unit.Why work at Westgate?
Improve your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shopsAccess to the Blue Light Card (employee discount scheme)Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work SchemeRefer a Friend Scheme – earn up to £500 for a successful referral!Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social eventsSupport in achieving additional qualifications, including nationally recognised qualificationsAccess to financial and wellbeing support through The Care Workers Charity Comprehensive staff induction with free training and professional development
About the role:
Undertake OT assessments and provide rehabilitation to residents discharged from hospital and the community, for further rehabilitationProvide OT advice to residents, carers, family and multidisciplinary team membersConduct off site access visits as necessary to identify equipment requirements and ensure safe dischargeAttend Multidisciplinary Team meetings to review our residents needs and plan dischargeAccurately maintain records and document in a timely mannerAttend and participate in team meetings and in-service trainingProvide training to care staff on assembly of equipment for residentsAs part of a team within a Nursing Home, take interest in our residents throughout the home, as well as with the Intermediate Care Clients and assist in activities for residents providing exercise where appropriateEnsure Health & Safety standards are monitored and any shortfalls identified and reported to the Home ManagerHave full knowledge of, and take responsibility, to ensure adherence to infection control policies and procedures at all times
About you:
BSc (Hons) or equivalent Occupational Therapy qualification and HCPC Registration is essential to be consideredPrevious experience of working with the elderly is desirable but not essential as full training is providedStrong communication and teamwork skillsA proactive, compassionate approach to care
We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful.Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.WGHROB....Read more...
Customer Acceptance Line (CAL) Inspector Department: Quality Reports to: Quality and Compliance Manager Shift: Day shift – 7:00am to 3:00pm, Monday to Friday Salary: £24,277.50 per annum
About the Role
We are currently seeking a detail-oriented and proactive Customer Acceptance Line (CAL) Inspector to join our Quality Department. In this crucial role, you will ensure that all end-of-line products meet specific customer standards before they are dispatched. You will work closely with various teams to maintain high-quality outputs and uphold our commitment to excellence.
Key Responsibilities
Inspect completed units in line with customer criteria and CAL Standard Operating Procedures (SOPs)
Identify and report any non-conformances to Area Supervisors and QA Engineers
Assist in determining corrective actions for non-conforming products
Record and maintain accurate inspection results and documentation
Isolate and flag non-conforming items for further inspection or rework
Provide support across other end-of-line inspection tasks when required
Key Relationships
You will collaborate closely with:
Production Team Leaders and staff
Despatch Team and Despatch Manager
Quality Assurance Engineers
Health & Safety
All employees are expected to uphold and maintain safe working practices at all times in accordance with company policies.
Person Specification
Essential:
Previous experience in a quality or inspection role
Strong numeracy and literacy skills
Excellent attention to detail
Ability to interpret technical drawings, specifications, and procedures
Self-motivated and capable of working independently
Why Join?
Competitive salary and day-shift schedule
Be part of a dedicated and supportive team
Contribute to a company with a strong reputation for quality and customer satisfaction
Opportunities for training and career development
How to Apply
Call 01803 840844 and ask for Chris Henry to learn more. Alternatively, email: chris.henry@mego.co.uk
Mego Employment Ltd acts as an employment agency for permanent roles and an employment business for temporary positions.
....Read more...
JOB DESCRIPTION
As our Manager of Engineering and Maintenance you are responsible to manage and coordinate the activities of mechanics, installers, and repairers by helping to install, maintain, and repair equipment, manage workers in maintenance, manage the parts replacement process, and manage the repair of industrial machinery, as well as both electrical and electronic equipment. The same passion that drove the Captain to spend his next few years creating the world's first rust-preventative paint still drives us today. When we see a problem, we work diligently until we've perfected a solution, which has led to some of the most cutting edge, durable and innovative products in the industry. Our creative and talented team of over 2000 people across every corner of the world, help us remain the global leader in protective paints and coatings for both home and industry.
Responsibilities/Expectations:
Responsible for all aspects of management for the department including safety/health/environmental, quality, cost, and culture Ensure smooth operation of all equipment, machinery, and systems within the plant Support plant metric attainment and goal achievement through effective management of Maintenance/Engineering department: process engineering, maintenance mechanics, maintenance planning/scheduling, and maintenance storeroom groups in the department Direct reports include a maintenance supervisor, a night shift assistant supervisor, a maintenance planner/scheduler/storeroom supervisor, 2 Filling process engineers, and 2 milling process engineers Indirect reports include storeroom associate, buyer, and 20 mechanics In coordination with EHS Manager lead plant PSM compliance Lead capex planning and budgeting for the plant Small capex project management - on-time, on-budget, and achieve project results Interface with corporate engineering to facilitate completion of large capex projects Full participation in plant continuous improvement tier meetings Communicate with other departments in the plant on maintenance planning Oversight of facility maintenance and contracts supporting the site Lead training and career development of all department associates Keep abreast of industry trends and best practices in maintenance and engineering Comply with all regulatory requirements federal, state, and local
QUALIFICATIONS:
KNOWLEDGE
Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Skills
Coordination - Adjusting actions in relation to others' actions. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job. Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Instructing - Teaching others how to do something. Negotiation - Bringing others together and trying to reconcile differences. Time Management - Managing one's own time and the time of others. Operations Analysis - Analyzing needs and product requirements to create a design. Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance. Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9.5 paid holidays and two floating holidays per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
Main duties the apprentice will learn:
Deliver a high-quality service to all visitors at the Student Living Hub
Respond promptly and effectively to customer enquiries across all channels (in-person, email, telephone, and social media) concerning a full range of accommodation issues
Advise students on appropriate housing options, including University, Partner, and private sector accommodation
Provide updates to the wider team on Key Performance Indicators (KPIs) and trends related to customer enquiries
Manage the accommodation transfer process and requests for early release from accommodation
Handle complaints confidently and efficiently, escalating issues to the relevant manager when necessary
Update the student record database, StarRez, ensuring records are current and all correspondence is logged accurately and professionally
Monitor knowledge bases and University websites to ensure their relevance, accuracy, and support a quality user journey
Ensure clear communication and effective information sharing with other Student Living departments and across the University
Maintain up-to-date knowledge of private accommodation options across Birmingham (training will be provided)
Generate references for students moving into the private sector
Adhere to General Data Protection Regulations (GDPR), IT, Health and Safety, and financial policies, and other relevant legislation at all times, handling sensitive and confidential information professionally
Undertake any other duties commensurate with the grade of the post as required
You will be expected to engage fully with the University of Birmingham apprenticeship scheme, attending mandatory group days and contributing to the successful promotion of the scheme by representing your department in a positive manner
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Training Outcome:On completion of this apprenticeship, you may be able to progress into one of the following roles:
Customer Service Advisor
Administrator
Team Leader
Employer Description:A world top 100 university and part of the prestigious Russell Group, the University of Birmingham makes important things happen. Delivering groundbreaking research and excellent research led teaching.
People are at the heart of what we are and do.
The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.
We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.
The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum, and botanical gardens.Working Hours :Hours of work will be flexible and as required to meet the demands of a business that can have a changeable pattern across the year, including evening and weekend work as required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
London (SW) - £70,000 - Plus bonus, Love all things fitness, this could be for you!!
MUST COME FROM THE FITNESS AND HEALTH SECTOR TO APPLY!!!!
Ready to lead a buzzing leisure and fitness business where people and positive energy come first? If you're passionate about creating vibrant spaces and delivering unforgettable customer experiences, this could be your next big move. My client runs a fast-growing and fun-focused business across London, from Chelsea to Clapham, offering dynamic health and fitness activities that keep guests coming back for more. They're now looking for an Operations Managerto lead their teams, elevate performance, and champion a people-first culture. If you are from the leisure space OR the hospitality space my client would like to hear from you
What you'll be doing:
Overseeing multiple leisure sites across London, with a focus on engagement, energy, and efficiency
Leading and developing a passionate, high-performing team who love what they do
Driving a positive customer experience through top-tier service and a vibrant atmosphere
Ensuring each site runs smoothly, from staffing and stock to health & safety and customer flow
....Read more...
This exciting opportunity to work for DB Defence has become available.
Your duties will include:
Shadow experienced IT colleagues to learn processes, procedures and ways of working
Gain full understanding of all Health & Safety requirements on site through Gear Academy Training modules and on site HSE team
Once able to start to undertake basic I.T. duties, ensure full understanding of request, timeline for task and what tools are required; complete task to required deadline
Take comprehensive notes to be able to provide regular write ups of work carried out and have ability to explain the how, what and why
Support the Management of the IT helpdesk ticketing system once provided access, following instructions as to which tasks can be carried out by an Apprentice
Support the IT Team with projects when required
Take time out to learn about other functions across the business to gain business awareness and how the IT functions supports
Gain knowledge, skills and experience throughout the apprenticeship
Learn about the industry and specific best practice in the I.T field
As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:
Attend and be punctual for all timetabled induction, lessons and all work-based training/support sessions
Complete all required assignments by the required timeline.
Build up your portfolio of evidence on-going during your apprenticeship programme.
Access support from your tutor/assessor and your manager as and when required
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:Information Communication Technician Level 3 Apprenticeship
Institute of Apprenticeship Link:
https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-0
The apprenticeship covers the Knowledge, Skills and Behaviours. Candidates will provide work-based evidence covering the duties below:
Duty 1 Provide technical support to customers both internal and external through a range of communication channels
Duty 2 Establish and diagnose ICT problems/faults using the required troubleshooting methodology and tools
Duty 3 Interpret technical specifications relevant to the ICT task
Duty 4 Apply the appropriate security policies to ICT tasks in line with organisational requirements
Duty 5 Undertake the relevant processes with the relevant tools and technologies to resolve ICT technical issues
Duty 6 Communicate with all levels of stakeholders, talking them through steps to take to resolve issues or set up systems, keeping them informed of progress and managing escalation and expectations
Duty 7 Apply appropriate testing methodologies to hardware or software or cabling assets Duty 8 Practice guided continuous self-learning to keep up to date with technological developments to enhance relevant skills and take responsibility for own professional development
Duty 9 Document or escalate ICT tasks as appropriate to ensure a clear audit trail and progression of issues
Duty 10 Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras.
Duty 11 Address IT issues by prioritising in response to customer service level agreements
Duty 12 Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Duty 13 Support the roll out of upgrades or new systems or applications
Apprentices will typically spend 18/21 months on-programme working towards this occupational standard.
Apprentices will be given at least 6 hours per week as time off to study over the duration of the apprenticeship. Delivery is each Wednesday morning at Kirklees College in Huddersfield as well as remote learning.
The apprentice will complete a undertake an End Point Assessment
The End Point Assessment Organisation must confirm that all required gateway evidence has been provided and accepted as meeting the gateway requirements. The EPAO is responsible for confirming gateway eligibility. Once this has been confirmed, the EPA period starts. This EPA should then be completed and can typically last four months.
This EPA consists of two discrete assessment methods.
Assessment method 1: Professional discussion underpinned by portfolio
Assessment method 2: Project report with questioningTraining Outcome:Following achieving the Information Communication Technician Level 3 Apprenticeship Standard you will continue to gain knowledge and training within the business.
After completing the 4 year apprenticeship you will have the opportunity to apply for a posiiton that matches your skills set within the company.Employer Description:David Brown Defence is part of the David Brown Santasalo Group Company, a leading provider of mechanical power transmission solutions for industrial applications. Combining almost three centuries of combined gear engineering expertise with global manufacturing to service customers in commodities, marine, defence, power, industrial and consumer markets.Working Hours :Monday to Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
