Hardware Engineering Manager Jobs   Found 6 Jobs, Page 1 of 1 Pages Sort by: Relevance Date

Software IT Manager

Software IT Manager Our client are a fabulous team of gadget-makers, sports lovers, and code wranglers building the future of athletic performance. Their innovations blend hardware wizardry with clever software to help elite athletes (and regular folks aiming high) reach peak performance worldwide. Think neon-lit training arenas, data dashboards, and instant feedback that actually matters—all built in-house by our passionate, diverse crew. Software IT Manager means you are the Go-To Tech Maestro. If you love to solve tough tech problems, herd cross-functional cats, and keep the “wow” factor high for our users, you might just be our clients next key playmaker. This isn’t your average product support job. You’ll be the nerve center connecting engineers, support, design, commercial—but also the calm in the storm when things get busy. You’ll help craft new versions of gear and keep the support machine running as they spread across the globe. In short: they need someone who can juggle, problem-solve, strategize, and make it all look (almost) easy. How You’ll Make an Impact - Shape the product roadmap: Figure out what users (and the market) really want by listening, researching, and translating  needs into action plans. - Tinker with cool electronics: Work with embedded systems—think Arduinos, Raspberry Pi, and custom sensors. Help turn “what if?” into “it works!” - Bridge the hardware-software divide: Speak both “engineer” and “user,” aligning firmware whizzes and web wizards so everything works seamlessly together. - Be the cross-team MVP: Connect development, QA, manufacturing, and more. Keep communication flowing and quality high. - Own support & escalation: Be an ace troubleshooter, building a global technical support framework that keeps customers (and the ops team) smiling. - Keep the knowledge flowing: Create clear product docs, setup guides, and FAQs so even newest team members can sound like experts. - Watch product health: Define and monitor KPIs, coordinate upgrades, and plan for what comes next (including gracefully retiring older units). The Kind of Person You Are - Born problem solver: You’ve led technical support for complex products, preferably in electronics or gadgets that combine software and hardware. - Tech confident: Deep grounding in embedded systems, electronics, and/or real-world engineering. - Leader and listener: You know how to manage ticketing systems, handle out-of-hours calls (sometimes with coffee in hand), and communicate with humans on every team. - Documentation whiz: You can explain a gnarly setup routine  - Ready for adventure: Some travel (UK + globally) to meet customers, help with installations, or fly the company flag at industry gigs. Bonus Points If: - You’ve wrangled Arduinos, Atmel, Raspberry Pi, PHP, MariaDB, and Git repos before. - You speak “sports tech” or have worked on IoT devices. - You know your way around things like Linux servers, networking, and JIRA. Benefits: £40 - £50k DOE Pension Parking on Site Cool Product Ready to join a team where your impact will be felt on training grounds everywhere? Throw your hat in the ring and b part of something epic together! Apply now directly or get in touch alison.francis@holtengineering.co.uk ....Read more...

Customer Service Executive

Joining a collaborative and customer-focused team, the Customer Service Executive will support the delivery of aftersales services across the defence client base. Reporting to the Customer Logistics Support Manager, you’ll play a key role in managing spares, repairs, services and field engineering deployments to ensure seamless customer support and satisfaction. Key Responsibilities: - Provide day-to-day customer support for contracts involving spares, repairs, and field service engineering. - Coordinate with internal teams to ensure on-time delivery of hardware and documentation. - Propose pricing and updates for in-service support, tailored to specific client requirements. - Collaborate with the Integrated Logistics Services team on Obsolescence Management and maintain related plans. - Maintain service level compliance and accurate quoting/communication records. - Generate internal and external customer service reports. - Work closely with CLS Sales Manager to improve service offerings and address customer needs. Skills & Experience Required: Essential: - Prior experience in a customer service or support role. - Strong interpersonal and customer-facing communication skills. - Able to work independently, manage time, and solve problems effectively. - Proficient in Microsoft Office applications. Desirable: - Experience with ERP systems. - Understanding of import/export processes including dual-use or military goods. - Familiarity with Jira and Confluence. Personal Attributes: - A positive, flexible, and proactive approach to challenges. - Strong attention to detail and organisational skills. - Excellent written and verbal communication. - Values-driven: Teamwork, Integrity, Excellence, Courage. Work-Life Balance & Benefits: - 37.5-hour workweek with Friday lunchtime finishes - Hybrid and flexible working options - 28 days annual leave + Christmas shutdown - Holiday purchasing scheme - Pension matched up to 5% - Income protection & life assurance policies - Employee Assistance Programme – mental health, remote GP, second opinion and physio - EV salary sacrifice scheme & company share incentive plan - High-street discount platform and regular wellbeing initiatives - Free onsite parking, gym discounts & social activities - Career development support and structured L&D opportunities  Security Clearance Requirements: All applicants must be eligible for UK Security Clearance. Proof of UK residency for at least 5 years, along with right-to-work and employment history documentation, will be required upon successful offer. Interested? If you're a people-oriented problem solver with a passion for customer success and a background in service delivery, we want to hear from you. ....Read more...

IT Apprentice (University of Cambridge)

You will work as part of a departmental IT team reporting to the IT Manager and working closely with the IT Technician and AV Lead. Your duties and responsibilities in this role will consist of: To provide ongoing IT support directly to end users in person To maintain networks and servers and software (operating systems and applications) To trouble shoot IT problems and resolve these quickly Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician. Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors. Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Information Communication Technician apprenticeship: Microsoft Certified Azure Fundamentals (AZ-900)CompTIA IT Fundamentals+ Certiport IT Specialist Networking Microsoft Certified Azure Administrator Associate (AZ-104) Key areas covered are:  Support Technician Maintenance or repair of systems faults Support for the roll-out of installation and commission of new systems or upgrades Network Technician Installation and commission of networks Maintenance or repair of network equipment Installation, configuration or maintenance task on either ICT related hardware or software Digital Communications Technician Installation and commission of telecoms networks Maintenance or repair of telecoms network equipment Installation, configuration or maintenance task on either ICT related hardware or software Training Outcome:The University is a large local employer within Cambridge employing over 12,000 staff so there will be plenty of opportunities to remain within the University. Once you have completed your apprenticeship, you could consider applying for roles.Employer Description:The University of Cambridge was founded in 1209 and is the fourth oldest university in the world. It is a globally diverse institution in terms of its students and people and sits at the heart of one of the world's largest technology clusters. Cambridge promotes the interface between academic and business and had a global reputation for innovation. The Department of Chemical Engineering & Biotechnology has an international reputation for advancing molecular science and technology in solving global challenges across energy, the environment and healthcare. The Department has a purpose-built building comprising of state-of-the-art offices, laboratories and innovative workplace designed spaces. The Department is ranked fifth in the world in its discipline and first in Europe (QS University rankings)Working Hours :Monday to Thursday, 8.30am to 5.00pm. Friday, 8.30am to 4.30pm.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative,Interpersonal skills,IT literate,Ability to work under pressure,Respectful ....Read more...

Senior Infrasructure Engineer

Senior Infrastructure Engineer Central London (4 days per week onsite / 1 day per week WFH – this is not negotiable) £550 - £600 p/d, inside IR35 3 months initial term A leading construction engineering business is seeking an Senior Infrastructure Engineer to their team. They are a well-established business about to enter considerable operational change making it an exciting time to join and be a part of their journey. Reporting into the IT Manager, you will oversee core infrastructure and networking. You'll work closely with managed service providers to ensure seamless operations and business continuity whilst taking a lead on regular site set-ups. Key Responsibilities: Lead and manage office and site networks, aligning with business strategy Act as an escalation point for the Service Desk Team Set up and configure Local Area Networks (LANs), including hardware deployment and support Coordinate with third-party MSPs for network and infrastructure management Manage firewall operations and connectivity with ISPs Oversee network IP addressing and VPN setups Support business continuity through proactive incident management Rapid deployment of site connectivity solutions, including 4G routers Monitor network health and performance, ensuring high availability and resilience Maintain inventory and configuration records for infrastructure and software Collaborate with the Security Operations Center (SOC) on network security Support software licensing and upgrades Support data privacy and security audits Provide technical support and mentoring Maintain server rooms and ensure operational efficiency Develop and implement business processes and documentation Requirements: Strong knowledge of Azure infrastructure management Strong in network protocols (TCP/IP, DHCP, DNS, etc.), ideally candidates must hold a CCNA/CCNP etc. Experience with FortiGate Firewalls and Windows Operating Systems Familiarity with WAN, LAN, VPN, and wireless networks Possess excellent communication skills with a proactive and self-motivated approach ....Read more...

Apprentice ICT Technician

This exciting opportunity to work for DB Defence has become available.  Your duties will include: Shadow experienced IT colleagues to learn processes, procedures and ways of working Gain full understanding of all Health & Safety requirements on site through Gear Academy Training modules and on site HSE team Once able to start to undertake basic I.T. duties, ensure full understanding of request, timeline for task and what tools are required; complete task to required deadline Take comprehensive notes to be able to provide regular write ups of work carried out and have ability to explain the how, what and why Support the Management of the IT helpdesk ticketing system once provided access, following instructions as to which tasks can be carried out by an Apprentice Support the IT Team with projects when required Take time out to learn about other functions across the business to gain business awareness and how the IT functions supports Gain knowledge, skills and experience throughout the apprenticeship Learn about the industry and specific best practice in the I.T field As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows: Attend and be punctual for all timetabled induction, lessons and all work-based training/support sessions Complete all required assignments by the required timeline. Build up your portfolio of evidence on-going during your apprenticeship programme. Access support from your tutor/assessor and your manager as and when required The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:Information Communication Technician Level 3 Apprenticeship Institute of Apprenticeship Link: https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-0 The apprenticeship covers the Knowledge, Skills and Behaviours. Candidates will provide work-based evidence covering the duties below: Duty 1 Provide technical support to customers both internal and external through a range of communication channels Duty 2 Establish and diagnose ICT problems/faults using the required troubleshooting methodology and tools Duty 3 Interpret technical specifications relevant to the ICT task Duty 4 Apply the appropriate security policies to ICT tasks in line with organisational requirements Duty 5 Undertake the relevant processes with the relevant tools and technologies to resolve ICT technical issues Duty 6 Communicate with all levels of stakeholders, talking them through steps to take to resolve issues or set up systems, keeping them informed of progress and managing escalation and expectations Duty 7 Apply appropriate testing methodologies to hardware or software or cabling assets Duty 8 Practice guided continuous self-learning to keep up to date with technological developments to enhance relevant skills and take responsibility for own professional development Duty 9 Document or escalate ICT tasks as appropriate to ensure a clear audit trail and progression of issues Duty 10 Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras. Duty 11 Address IT issues by prioritising in response to customer service level agreements Duty 12 Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets Duty 13 Support the roll out of upgrades or new systems or applications Apprentices will typically spend 18/21 months on-programme working towards this occupational standard.   Apprentices will be given at least 6 hours per week as time off to study over the duration of the apprenticeship. Delivery is each Wednesday morning at Kirklees College in Huddersfield as well as remote learning.   The apprentice will complete a undertake an End Point Assessment The End Point Assessment Organisation must confirm that all required gateway evidence has been provided and accepted as meeting the gateway requirements. The EPAO is responsible for confirming gateway eligibility. Once this has been confirmed, the EPA period starts.  This EPA should then be completed and can typically last four months.   This EPA consists of two discrete assessment methods. Assessment method 1: Professional discussion underpinned by portfolio Assessment method 2: Project report with questioningTraining Outcome:Following achieving the Information Communication Technician Level 3 Apprenticeship Standard you will continue to gain knowledge and training within the business. After completing the 4 year apprenticeship you will have the opportunity to apply for a posiiton that matches your skills set within the company.Employer Description:David Brown Defence is part of the David Brown Santasalo Group Company, a leading provider of mechanical power transmission solutions for industrial applications. Combining almost three centuries of combined gear engineering expertise with global manufacturing to service customers in commodities, marine, defence, power, industrial and consumer markets.Working Hours :Monday to Friday Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...

Junior Project Manager

Are you ready to take your career to the next level? We are hiring!Are you a dynamic, passionate and energetic team player? If so, we are looking to expand our team with a Junior Project Manager to assist with the company's planning and delivering of projects, who is eager to build a long-term career - not just land another job.  This is your chance to join an amazing team dedicated to delivering a seamless experience and exceptional service for our clients. Are you ready to join a team that is committed to your growth as you are?  Let's make it happen!At Modus Vivendi, we are a close-knit, enthusiastic team that thrives on creating outstanding experiences for our clients.  As a smaller, privately owned business, our team is our greatest asset, and every team member plays an essential role in our success.  We offer a supportive and inclusive work environment, where every team member is valued and is given the opportunity to grow.  Our size means we can invest in YOUR development through training and hands-on experience with cutting-edge technology, ensuring you are always learning and progressing.With over 20 years of experience since being established in 2005, we have built a reputation as one of the premier smart home companies in the industry, working on exciting projects ranging from bespoke home cinema systems to fully integrated multi-million-pound properties. When you join us, you will be joining a dynamic, energetic team committed to delivering excellence.For your efforts and commitment, you will be provided with the following; £35,000.00 (dependent on experience) + PackageCompany vehicleFuel cardExpenses card (following completion of probationary period)LaptopPension schemeAccess to company trade discountsA collaborative and supportive working environmentAll expenses paid social activities and eventsAdditional training development Our Core Values Teamwork & Collaboration - Teamwork is integral to our success, fostering an environment that encourages open communication, mutual support, and collective problem solving.Personal Growth - We support the professional and personal development of our team, offering opportunities for continuous learning, skill enhancement, and career progression. Innovation - We thrive on pushing boundaries and reimagining the smart home experience, motivating our team to develop innovative solutions that benefit our clients and solve problems.Simplicity - We create user friendly systems that seamlessly integrate into everyday life, fostering a culture that values simplicity and ease of use.Customer Focussed - We are dedicated to understanding and addressing the needs of our clients, prioritising user satisfaction and building long-lasting relationships.Attention to Detail - Quality matters in every aspect, even down to the smallest detail. Job RoleAs a Junior Project Manager in the Smart Home Technology sector, you will play a crucial role in supporting the planning and delivery of high-end residential projects. Working closely with senior members of the team, along with engineers, designers and external project teams and contractors, you will assist in ensuring projects run smoothly, on time, on budget, and to the highest standards. This is a great opportunity to gain hands-on experience in a fast moving and technically exciting industry - The role would suit an experienced engineer looking to take their career in a new direction.Based from our office in Kent, you will ideally live within a 25-mile radius of Maidstone, travelling to sites across London and the Home Counties when necessary.The Nature of the RoleThis role will challenge your ability to adapt and think critically in real-world scenarios. You'll often need to work under pressure, particularly when timelines shift or unexpected issues arise on site. At times, you may be required to investigate and resolve problems independently, without immediate senior involvement, drawing on your own initiative and creativity to move things forward.Strong communication will be key, not only with internal colleagues, but also with contractors and clients - often in situations where clarity, patience and a solution-focused mindset are vital. This role will suit someone who enjoys stepping outside of their comfort zone and proactively finding answers, even when all the information isn't readily available.Duties and responsibilities Assist in specifying, designing, planning, scheduling, and coordinating Smart Home projects from concept to completion.Communicate with clients, suppliers, contractors and internal terms.Track project milestones and deliverables.Help manage budgets, documentation and reporting.Ensure site visits are prepared and organised efficiently.Support procurement and logistics of hardware and equipment.Learn and apply industry knowledge across control systems, AV lighting, security and networking. About You You are detail-orientated, highly organised and passionate about Smart Home Technology.You thrive in dynamic environments and are eager to learn.You have excellent communication and interpersonal skills.You are a natural problem solver who is conscientious and takes initiative. Essential UK work eligibility and full UK driving license.A basic understanding of project management principles.Proficient with Excel and other Microsoft Office Suite applicationsA desire to grow within the Smart Home Technology field. Desirable Technical background (AV, electrical, IT or engineering).Familiarity with systems such as Crestron, Lutron and Control4.Prince2 or other project management training.Experience with project pricing and planning software. If you're looking for a role where you'll feel challenged, supported and appreciated, we'd love to hear from you.  Please attach your C.V. with a covering letter to the link provided.  ....Read more...