Fundraising Assistant Jobs   Found 2 Jobs, Page 1 of 1 Pages Sort by: Relevance Date

Supporter Engagement and Communications Apprentice

The Apprentice Supporter Engagement & Communications Assistant will assist the Supporter Engagement team in delivering high-quality communications and engagement activities that enhance the supporter experience. The role provides an opportunity to gain practical experience across supporter communications, fan engagement, community engagement, and matchday operations while developing the skills, knowledge, and behaviours required for a career in professional sport. Working closely with supporters, colleagues, charities, community organisations and external stakeholders, the apprentice will help ensure supporters receive clear, consistent and timely information and that supporter feedback is captured and shared across the Club. Key Responsibilities: Supporter Communications: Assist in drafting supporter-facing communications across a variety of channels, including email, website content, FAQs and supporter information guides Support the maintenance and updating of supporter information platforms, ensuring content remains accurate, accessible and relevant Help prepare matchday communications and supporter information updates Support the development of communication materials relating to supporter initiatives, community activities and engagement campaigns Supporter Engagement: Assist with supporter engagement activities, including meetings with supporter groups, the Fan Advisory Board and supporter representatives Help maintain records of supporter engagement activities and key discussion points Develop an understanding of supporter culture and the role of fan engagement within football Supporter Relations & Community Engagement: Support the handling of supporter enquiries, feedback and complaints, ensuring they are recorded and escalated appropriately, working with the Supporter Services team Assist colleagues in responding to supporter concerns in a professional and timely manner Help identify recurring supporter issues and contribute ideas for improving the supporter experience Develop an understanding of supporter needs, behaviours and expectations across different supporter groups Monitor and coordinate the Club's charity and community mailbox, ensuring enquiries are acknowledged and responded to in a professional and timely manner Support the management of a wide range of charity-related requests, including donation enquiries, fundraising initiatives, community partnerships and supporter requests Handle sensitive enquiries with professionalism, empathy and discretion, escalating matters where appropriate Liaise with internal departments and external organisations to gather information and coordinate responses Maintain accurate records of enquiries, requests and outcomes in line with Club policies and data protection requirements Assist in identifying opportunities to improve processes and enhance the experience of supporters, charities and community stakeholders engaging with the Club Matchday Operations Provide support to the Fan Engagement team during selected matchdays and events. Assist with supporter information provision before, during and after fixtures Help monitor supporter feedback and issues arising on matchdays Support the coordination of supporter communications relating to matchday operations, travel and stadium information Gain exposure to stadium operations, supporter safety processes and event management activities Training:Customer Service Specialist Level 3.Training Outcome:Possible permanent role upon completion.Employer Description:Tottenham Hotspur Football Club, commonly known as Spurs, is a professional football club based in North London, England. Founded in 1882, the club competes in the Premier League, the top tier of English football. Spurs play their home matches at the Tottenham Hotspur Stadium, one of the most modern football venues in Europe.Working Hours :Mon - Fri - 09:30am - 17:30 pmSkills: Customer care skills,Communication skills,Presentation skills,Team working,Initiative ....Read more...

Level 3 Teaching Assistant SEND Apprenticeship - Oakleigh School and the Early Years Centre

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff. What you’ll do at work: Support the classroom teacher in all areas of teaching, learning and assessment, including using Tapestry Develop an understanding of the key strategies used across the school to support individual learning needs, e.g. PECS, TEACCH, Attention Autism, Intensive Interaction Attend training on key strategies and areas of school development Assist with the preparation of learning activities, displays, resources and visual supports Report pupils’ responses to learning activities and record achievement/progress as directed Be willing to take part in all aspects of teaching and learning, including intimate care, play and swimming sessions Understand and contribute to the emotional support of all pupils Support the behaviour and well-being of all pupils Support all of the pupils’ personal needs, including toileting, hygiene, dressing and eating. This may include gastrostomy management, suctioning and tracheostomy care, and administering medication, by an agreed plan, and under the direction of a healthcare practitioner and following appropriate training Follow manual handling procedures to support pupils with physical disabilities Follow Team Teach guidance in the positive handling of children Establish good relationships with pupils, acting as a role model and being aware of and responding appropriately to individual needs Encourage pupils to interact with others and engage in activities led by the teacher Follow school safeguarding procedures at all times Accompany teaching staff and pupils on educational visits, trips and out-of-school activities Be aware of and comply with policies and procedures relating to child protection, safeguarding, health, safety and security, confidentiality and data protection, and report all concerns to the safeguarding lead Respond to medical or fire alarms where appropriate Be willing to contribute and support the wider activities of the school, e.g. fayres and fundraising events Feedback to the teacher regarding information that may need to be shared with parents, for example, about personal care, health or changes in behaviour Work under the direction of an Occupational Therapist, Physiotherapist, Speech or Language Therapist to carry out daily programmes of exercises or routines with pupils as required Training:Teaching Assistant Level 3 Apprenticeship Standard: An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training or studying Training Outcome:Potential full-time employment within the practice for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday 8.20am - 3.50pm, with a 1 hour lunch break.Skills: Communication skills,Attention to detail,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...