An opportunity has arisen for a Dental Receptionist / Medical receptionist to join a well-established dental practice, delivering high-quality patient care in a supportive and professional clinical environment.
As a Dental Receptionist / Medical receptionist, you will be the first point of contact for patients, ensuring a smooth and professional front-of-house experience.
This full-time role offers a salary of up to £12.21 and benefits. Full training will be provided.
We are seeking two candidates, 1 in Melton Mowbray and 1 in Oakham.
What we are looking for:
* Previously worked as receptionist or in a customer-facing role.
* Experience within a healthcare, Clinics, Hosital, dental or similar setting is beneficial.
* Confident and courteous telephone manner
* Ability to work effectively in a fast-paced practice environment
* Strong organisational skills with the ability to prioritise tasks
* IT literate with the confidence to learn new systems quickly
Shift:
* 40 hours per week
* Monday to Friday, 11am - 8pm
What's on offer:
* Competitive Salary
* Company pension scheme
* Staff discount
* Additional leave
* Team social events
* On-site parking
This is a great opportunity to join a supportive dental organisation offering flexibility, development and long-term stability.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Similar titles: medical receptionist, dental receptionist, practice administrator, practice receptionist, dental administrator, clinic receptionist, clinic administrator, receptionist, administrator, front desk
....Read more...
An opportunity has arisen for a Dental Receptionist / Medical receptionist to join a well-established dental practice, delivering high-quality patient care in a supportive and professional clinical environment.
As a Dental Receptionist / Medical receptionist, you will be the first point of contact for patients, ensuring a smooth and professional front-of-house experience.
This full-time role offers a salary of up to £12.21 and benefits. Full training will be provided.
We are seeking two candidates, 1 in Melton Mowbray and 1 in Oakham.
What we are looking for:
* Previously worked as receptionist or in a customer-facing role.
* Experience within a healthcare, Clinics, Hosital, dental or similar setting is beneficial.
* Confident and courteous telephone manner
* Ability to work effectively in a fast-paced practice environment
* Strong organisational skills with the ability to prioritise tasks
* IT literate with the confidence to learn new systems quickly
Shift:
* 40 hours per week
* Monday to Friday, 11am - 8pm
What's on offer:
* Competitive Salary
* Company pension scheme
* Staff discount
* Additional leave
* Team social events
* On-site parking
This is a great opportunity to join a supportive dental organisation offering flexibility, development and long-term stability.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Similar titles: medical receptionist, dental receptionist, practice administrator, practice receptionist, dental administrator, clinic receptionist, clinic administrator, receptionist, administrator, front desk
....Read more...
A new opportunity has become available for a Dental Receptionist to join an established practice located in St Albans, Hertfordshire.Start date – As soon as possible.This role is to work full time, working days/hours as below…
Monday: 10:30 – 19:30 (Decon)• Tuesday: 10:00 – 18:30• Thursday: 08:00 – 16:00• Friday: 08:00 – 15:00• Saturday: 08:30 – 13:00 (Every)
About the role:
Front desk reception duties – greeting patients, managing appointments, and handling phone and email enquiries• Assisting with administrative tasks to ensure the smooth day-to-day running of the practice• Providing excellent patient care and customer service
Experience & Skills:
Previous experience as a dental receptionist or dental nurse desirable• Knowledge of dental software (e.g. Dentally / Exact) an advantage• Excellent communication and organisational skills• A positive, professional attitude
Additional Advantage:
Dental nursing experience or qualification• Candidates who live locally preferred
Salary - £13.50 per hour.In order to apply, candidates must have previous Dental experience in the UK.....Read more...
A new opportunity has become available for a Senior Dental Receptionist to join a modern, fully private dental practice located in the heart of Marylebone.Start date – As soon as possible.The practice are looking for a confident, experienced, and proactive Senior Front of House Lead to take charge of the reception team. This is a key leadership position for someone who thrives on structure, teamwork and delivering an exceptional patient experience, every time.The Role:You’ll lead and manage all front-of-house operations, ensuring smooth day-to-day running and inspiring our team to deliver five-star service. You’ll also work closely with our Practice Manager, Treatment Coordinator, Marketing, and Clinicians to support patient flow, convert new leads, and uphold our reputation for care. This is not just a reception role it’s a chance to lead, coach and improve performance across front-of-house.Key Responsibilities
Deliver a warm, professional welcome to all patients, in person, on the phone, and via email.Lead, support, and train the reception team to maintain high standards in communication and service.Coordinate diaries with the Practice Manager, clinicians and TCO to ensure smooth patient flow.Manage new patient enquiries, logging, tracking and converting leads with the TCO.Monitor performance KPIs, including conversion rates, reviews collected, and debt collection.Oversee incoming referrals and manage the patient onboarding journey.Ensure consistent and timely responses to all emails, voicemails and messages.Maintain the patient lead tracker and actively follow up to ensure bookings are completed.Collaborate with the Marketing and TCO team to encourage Google reviews and testimonials.Accurately process payments, deposits, and invoices, and manage the debtors list.Keep patient records accurate and up to date via Dentally (or similar PMS). Uphold practice protocols and compliance, and reflect our holistic values in every interaction
What a Typical Day Looks LikeYou’ll start by reviewing the day’s diary and preparing for the morning huddle. Throughout the day, you’ll welcome patients, support your team, manage referrals and enquiries, follow up payments, and communicate clearly with clinicians, the treatment coordinator and the Practice Manager, always staying calm, professional, and focused on a smooth flow for everyone.Working HoursFull-time, 42.5 hours/week (excluding one-hour lunch break). Monday to Friday, with a weekly rota including:
Monday or Thursday (alternating): 08:00 – 18:30Alternate day: 08:00 – 17:30Tuesday to Wednesday: 08:00 – 17:30Friday: 08:00 – 16:30
Essential Experience:
Minimum 3 years' experience in private dental reception.Strong leadership skills — able to coach, motivate and guide a small team.Strong patient management skills - able to guide and support patients with their careConfident with dental software (Dentally preferred).Excellent knowledge of private dentistry and treatment processes.Calm, polished, and organised — especially under pressure.
Desirable Experience:
Financial admin experience (debtors, deposits, invoicing).Experience in a wellness-focused or holistic practice.Familiarity with Google/Office software and digital tools
Why You’ll Love Working With Us
Your birthday off — to celebrate your day, your way.In-house training from award-winning clinicians.External CPD opportunities fully supported by the practice.A calm, wellness-focused workplace in Marylebone with great transport links.A supportive, values-led team culture: Positive. Curious. Respectful. Community-driven. WOW Creators.
Pay: From £33,000.00 per yearHow to ApplyPlease send your CV and a short cover note with the subject:Senior Front of House LeadCompulsory Task: Include a paragraph (100–150 words) answering the question:“What does an exceptional patient experience mean to you, and how would you ensure every day at the front desk runs smoothly from morning huddle to the final patient?”....Read more...
