Responsibility for general day to day office administrative processes, communicate via emails and telephone
Support the freight operation from receipt of customer bookings to final mile delivery ensuring customer satisfaction throughout
Request and gather quotations
Liaise with multiple departments regarding incoming shipments
Liaise with suppliers on a wide range of issues
Ensure client queries are followed through and deadlines are met across all areas required. Client satisfaction must always remain the highest priority
Other ad hoc tasks reasonably associated with the role
Engage in informal education/training from other team members to gain additional skills
Relevant Experience, Excellent IT skills and confidence including knowledge of MS Outlook, Excel & Word
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
This qualification requires College attendance once per month
Training Outcome:
We are offering the right person a long-term career and a permanent position within the company upon successful completion of the Apprenticeship
Employer Description:ITD Global are a leading global multi-modal freight forwarder & parcel distribution company, with its head office based in Heywood, Manchester. At ITD Global, we help to keep businesses all around the world, big and small, operating. We’re one of the UK’s fastest-growing logistics and freight forwarding companies with offices in China, USA, Netherlands & UK (HQ).Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
Lead and support customer onboarding processes from start to finish
Set up customer accounts and configure systems accurately
Schedule and deliver Teams training sessions with up to 15 participants
Troubleshoot issues such as label misprints and printing errors
Provide day-to-day support, resolving incidents and fulfilling service requests
Communicate effectively with internal departments, suppliers, and customers
Manage general office administrative tasks, emails, and telephone correspondence
Ensure client queries are resolved promptly and satisfaction remains high
Support new employee setup (desk, email, access, etc.)
Participate in team learning and assist with ad hoc projects as required
Other ad hoc tasks reasonably associated with the role
Engage in informal education/training from other team members to gain additional skills
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
This qualification requires College attendance once per month
Training Outcome:
We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship.
Employer Description:ITD Global are a leading global multi-modal freight forwarder & parcel distribution company, with its head office based in Heywood, Manchester. At ITD Global, we help to keep businesses all around the world, big and small, operating. We’re one of the UK’s fastest-growing logistics and freight forwarding companies with offices in China, USA, Netherlands & UK (HQ).Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
We are seeking an experienced Warehouse Administrator to join a small onsite team in Kidlington. This is a full-time, permanent position offering a salary of up to £26,000, with Monday–Friday hours, flexible start and finish times, and opportunities for overtime. With an annual bonus and excellent benefits this is an excellent opportunity to join a leading global manufacturer and distributor of audio products.
The role
You’ll play a key part in the warehouse and shipping operation, ensuring products are packed and shipped to their correct destination. This is a hands on role where attention to detail, organisation, and teamwork are key to keeping things running smoothly.
Key responsibilities for the Warehouse Administrator:
Picking and packing goods, processing worldwide shipments
Arranging logistics via courier and freight forwarder
Liaising with production and test teams
Processing returns
General administration
Maintaining accurate warehouse records using internal systems
Supporting stock control and inventory checks
Completing daily equipment and safety checks
Maintaining a clean, safe working environment
Key Skills Required for Warehouse Administrator:
Warehouse administration experience
Experience of international trade and logistics would be an advantage
Experience in MRP/ERP systems
Excellent IT skills
Confident communicator
High levels of organisation and attention to detail
Customer focused
Forklift experience would be an advantage
Own transport due to location
What's in it for you?
Monday to Friday with flexible start and finish times
Starting salary of up to £26,000
24 days holiday which increases by one every two years and capped at 29 days (you can also buy and sell hols)
Social events
Annual bonus
Company pension, Salary Extra Health perks scheme, cycles to work, group income protection, group life insurance, discounts on products, employee assistance programme
....Read more...
We are seeking an experienced Warehouse Operative to join our small onsite team in Kidlington. This is a full-time, permanent position offering a salary of up to £26,000, with Monday–Friday hours, flexible start and finish times, and opportunities for overtime. With an annual bonus and excellent benefits this is an excellent opportunity to join a leading global manufacturer of audio products.
The role
You’ll play a key part in the warehouse and shipping operation, ensuring products are packed and shipped to their correct destination. This is a hands on role where attention to detail, organisation, and teamwork are key to keeping things running smoothly.
Key responsibilities For the Warehouse Operative
Picking and packing goods, processing worldwide shipments
Arranging logistics via courier and freight forwarder
Liaising with production and test teams
Processing returns
General administration
Maintaining accurate warehouse records using internal systems
Supporting stock control and inventory checks
Completing daily equipment and safety checks
Maintaining a clean, safe working environment
Key Skills Required for the Warehouse Operative:
Warehouse operative experience
Experience in MRP/ERP systems
Excellent IT skills
Confident communicator
High levels of organisation and attention to detail
Customer focused
Experience of international trade and logistics would be an advantage
Forklift experience would be an advantage
Own transport due to location
What's in it for you?
Monday to Friday with flexible start and finish times
Starting salary of up to £26,000
24 days holiday which increases by one every two years and capped at 29 days (you can also buy and sell hols)
Social events
Annual bonus
Company pension, Salary Extra Health perks scheme, cycles to work, group income protection, group life insurance, discounts on products, employee assistance programme
....Read more...