Managing live freight shipments– booking courier, road, sea, and air freight, tracking shipments, liaising with suppliers and customers, and ensuring tight deadlines are met
Handling customs documentation– raising customs entries, organising special documentation, and ensuring all paperwork is completed accurately and on time
Database and administration– updating our CRM system with quotes, jobs, and customer information, maintaining accurate files, answering phones, and providing general office support
Continuous learning– receiving on-the-job training across all freight modes and participating in regular in-house training sessions to build your logistics expertise
Driven and proactive– you're self-motivated, eager to learn, and willing to step into any task that needs doing
Excellent communication– strong verbal and written skills for liaising with customers, suppliers, and team members
Highly organised– able to manage multiple tasks simultaneously, work to tight deadlines, and maintain accurate records in a fast-paced environment
Team player with independence– comfortable collaborating closely with colleagues whilst also being able to work autonomously when required
Attention to detail– accuracy is crucial when handling customs paperwork and freight documentation
Adaptable and flexible– ready to handle the variety and pace of a small, busy operation where no two days are the same
Training:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
Promotion to International Freight Forwarder on completion of Apprenticeship, and pay increase above the national living wage
Employer Description:We’re a small freight forwarder with our own customs brokerage in-house. We handle all modes of freight, specialising in complex shipments and offering clients an enhanced level of customer service. Ensuring high levels of staff training and knowledge is a high priority for us so conduct regular in-house training sessions.Working Hours :Monday to Friday 8:30am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working....Read more...
Typical duties could include
Dealing with orders and payments
Offering guidance and support
Meeting and greeting, fixing problems, after care or measuring customer satisfaction.
The programme builds the specialist knowledge and skills needed to influence the customer experience and their satisfaction with the organisation.Training:The training will take place at work.Training Outcome:We offer the opportunity to continue working with the company upon successful completion of the apprenticeship.Employer Description:Chain Logistics Services is a team of dedicated professionals having distinct experience in Maritime, supply chain and logistics industries. It has been our constant endeavour to provide first class, highly competitive services to our clients.
By monitoring and responding to our client’s needs, Chain Logistics Services is constantly developing the scope of its expertise which has made us a fast growing logistics service provider. Our comprehensive range of services and solutions, cover every single need of Importers & Exporters. Chain Logistics Services develops customised logistics solutions to meet the priorities of each client, with a responsible, ethical approach.
Chain Logistics Services is a stable, independent and fast growing freight forwarder. Our excellent customer service, In-House expertise and our global logistics network has placed us at forefront of our industry.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,Attention to detail,Organisation skills,Number skills,Analytical skills,Team working....Read more...
