Hours per week: 28 hours
What's the role?
To manage a varied caseload of complex investigations referred to the Anti-Fraud and Corruption Team and ensure that cases are investigated to a high professional standard and in accordance to statutory requirements.
To produce comprehensive, high level written reports from investigations that include both conclusions and recommendations for the Director of the relevant directorate.
To ensure that fraud & corruption is prevented, detected and investigated.
To ensure that appropriate recommendations, sanctions prosecutions were applicable are applied effectively.
To perform the responsibilities of the post in a way that is consistent adds value to the core objectives and values of the section and the organisation.
Responsibilities
Self-manage a varied caseload of reported allegations of fraud or irregularities against the organisation by members, employees, contractors, clients, or customers in order to deliver the service in accordance with legislative requirement, the Divisions service plan, policy requirements, internal disciplinary procedures and any other requirements as determined by the A-FACT Manager.
Undertake the investigation of complex cases to a high professional standard, delivering an effective and efficient service which complies with legislative requirements such as employment legislation, the Criminal Procedures and Investigatory Act 1998, Regulation of Investigatory Powers Act 2000 (RIPA), Human Rights Act 2018, Fraud Act 2007, Police and Criminal Evidence Act 1984(PACE), Data Protection Act 1998(DPA), Road Traffic Act 1975, Housing Act, Health & Safety at Work Act and other relevant legislation as appropriate.
Carry out all investigations with due regard to internal policies and procedures.
To manage the National Fraud Initiative (NFI) bi-annual exercise and ensure that it is undertaken in a timely and efficient manner.
Undertake interviews of officers, members, clients, contractors, partners and customers in a professional manner and in accordance with best accepted practices.
Where interviewees elect not to have their interview tape recorded, undertake contemporaneous note taking of such interviews and ensure that notes taken are agreed by all parties.
Ensure that sensitive situations and confrontational matter are addressed using tact and diplomacy and that professionalism and confidentiality is maintained in all cases.
Maintain accurate computerised and manual records of investigations, ensuring that these records are kept securely at all times
Collate, analyse, preserve and present evidence of investigations for internal disciplinary hearings or any legal proceedings as appropriate.
Undertake joint working with the police during arrest and search of suspects property, This may involve unsociable hours and for health and safety reasons, it may be required that a stab/bullet proof vest is worn. To attend police station to process and interview arrested suspects.
Undertake the role of disclosures officer for cases where a legal proceedings are undertaken in accordance with the Criminal Procedure and Investigations Act 1996.
Undertake Pre employment vetting for high risk positions, validating information supplied by prospective employees, identifying any discrepancies and making recommendations where applicable.
Maintain a working knowledge of legislation affecting welfare benefits such as Housing and Tax Benefits and refer any cases from Pre-employment vetting to the Revenues section where there are discrepancies that affect any benefits, discounts, disregards and exemptions claimed.
These maybe documents that are presented for recruitment purposes, or for the purposes of accessing services. Document examination may also be required during interviews, visits or while executing search or arrest warrants.
Represent as a witness for disciplinary hearings, professional body conduct hearings and attend Court as a witness when summoned.
Determine strategies to enable the implementation, organizing and carrying out of special projects such as the NFI or Fraud Awareness Training, or any other proactive Anti-Fraud campaigns. Liaise with other sections within the AFACT and external partners to raise the profile of the team and promote corporate anti-fraud strategies.
Design, create, prepare and deliver specialist fraud awareness training to educate members, managers and staff in empowering them in implementing the objectives towards fraud .
To provide a fraud advisory response service for telephone and written enquiries from both internal and external customers.
To keep abreast of developments of investigatory methods and legislative knowledge relevant to the duties and responsibilities of the post of Special Investigations Officer.
To undertake visits during normal working hours and out of hours as necessary to achieve the objectives of an investigation.
Undertake covert directed surveillance (foot, mobile and static) on suspects. To be conducted within the parameters of the Regulation of Investigatory Powers Act 2000 and the Human Rights Act 1998.
Liaise with the Press Office to publicise the results of successful prosecutions, to promote deterrence to fraud.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)....Read more...
Supporting customer queries relating to prosecutions cases through promptly answering emails
Producing and processing paperwork, penalty fares, unpaid fares notices, prosecutions settlements as directed by the Prosecutions and Fraud Manager or nominated deputy
Collate relevant documentation and maintain relevant systems related to prosecutions cases as required
Ensure all information and paperwork is collated/stored and recorded/stored in line with GDPR
Escalate complex cases to a Prosecutions Case Officer for further enquiry
Undertake any specific tasks as directed by the Prosecutions and Fraud Manager or nominated deputy
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Multiple opportunities for career progression within the company on completion of this apprenticeship
Employer Description:South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.Working Hours :Monday to Friday - with some flexibility. Shifts TBC.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Flexibility....Read more...
Helping colleagues apply legal and regulatory frameworks
Spotting and reducing potential risks before they grow
Writing clear reports that help decision-makers take action
Communicating risks in ways that everyone can understand
Training:Working towards a Level 3 Compliance and risk officer apprenticeship standardTraining Outcome:This two-year apprenticeship combines classroom learning with hands-on experience. You’ll rotate through projects that show you just how wide-ranging risk management can be - from fraud prevention to regulatory compliance.You’ll master:
Risk and compliance basics (the “must-haves” in financial services)
Analytical thinking and evidence-based reporting
Communication skills that make complex stuff simple
How to keep customers, colleagues and the business safe
Employer Description:At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.Working Hours :Monday - Friday. Shifts TBCSkills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Analytical skills,Team working....Read more...
Helping colleagues apply legal and regulatory frameworks
Spotting and reducing potential risks before they grow
Writing clear reports that help decision-makers take action
Communicating risks in ways that everyone can understand
Training Outcome:This two-year apprenticeship combines classroom learning with hands-on experience. You’ll rotate through projects that show you just how wide-ranging risk management can be - from fraud prevention to regulatory compliance.You’ll master:
Risk and compliance basics (the “must-haves” in financial services)
Analytical thinking and evidence-based reporting
Communication skills that make complex stuff simple
How to keep customers, colleagues and the business safe
Employer Description:At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.Working Hours :Monday - Friday. Shifts TBCSkills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Analytical skills,Team working....Read more...
May complete any or all of the following duties depending on business / departmental requirements:
Complete routine research and analysis.
Complete basic spreadsheets and written documents to a high standard
Complete routine administrative work to include but not limited to data entry, filing, etc.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.
Identify risk-related issues needing escalation to management.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points, together with any issues raised by external regulators as applicable.
Complete other related duties as assigned....
Training:Compliance and Risk Officer Apprenticeship Level 3. Risk and compliance is a key department in any business. This apprenticeship is designed to give individuals in your organisation the knowledge they need to fully understand the implications in their team, organisation, and industry. Ideal for those working within a, usually FCA, regulated environment, who are in the early stages of their career for spotting risk and compliance issues. It is particularly beneficial for those individuals who need to understand frameworks, policies, and procedures to ensure your business runs effectively. Apprentices will also achieve a qualification from the International Compliance Association (ICA). Apprentices will choose from the following Mandatory ICA qualification options: International Advanced Certificate in Anti Money Laundering, Advanced Certificate in Managing Fraud or International Advanced Certificate in Regulatory Compliance. Also included in the apprenticeship: ICA Public Workshop .Training Outcome:During the 24 month apprenticeship programme your studies will focus on obtaining an industry recognised Compliance and Risk qualification. You will work alongside and learn from a highly skilled team of Client Onboarding Specialists, who will assist you in developing your understanding of the importance of Know Your Customer (“KYC”) in helping to prevent financial crime, building customer trust, and ensuring compliance with UK regulatory requirements. .Employer Description:As part of the M&T Bank family, Wilmington Trust brings a unique blend of knowledge, experience, and resources to every client relationship that we serve, and we are looking for team members to continue our history of quality relationship management.Working Hours :35 hours per week - Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Initiative....Read more...
The key skills and competencies associated with the executive role are detailed below. This role will work in supporting the Finance operations for Hanbury Strategy, and their sister company Stack Data Strategy. This role requires a minimum of four days a week in the office, situated in London Bridge and one day a week at college.
Executive Role:
Core Competencies
Administration of Accounting Systems & Processes:
Responsible for ensuring all electronic invoices and expenses are approved by the relevant approvers
Responsible for ensuring all credit card claims are correctly coded and supported with VAT receipts
Responsible for being alert to issues of lost/stolen cards and fraud
Ensuring prompt and timely management of credit card queries, including ensuring prepaid cards are topped up
Responsible for ensuring expense claims are supported by VAT receipts, and following up with staff in instances where they are missing
To support the Assistant Accountant / Assistant Management Accountant in coding and posting purchase invoices to Sage
To support the management of the Finance Team email inboxes. Ensuring enquiries are handled promptly and effectively and are responded to within two working days
Support the assistant accountant in preparing monthly overhead reports for budget holders
Responsible for carrying out monthly reconciliations of supplier statements, ensuring accounts with negative balances are queried and resolved
To complete weekly bank reconciliations for both Hanbury Strategy and Stack Data Strategy
Responsible for ensuring the fi ling systems (e.g. direct debit invoices fi led) are kept up to date
Ensuring supplier details are accurate and up to date in Sage
Support in preparing bi-monthly payment runs, including checking supplier bank details, checking payment terms and gathering copy invoices
Working closely with the Office Operations team and assistant accountant to ensure fixed asset register is up to date
Attending monthly subscription meeting to ensure the Finance team maintains up to date records of company subscriptions
Training:
Assistant Accountant Level 3 Apprenticeship Standard
Training Outcome:
Permanent position possibly available upon completion
Employer Description:Hanbury is a strategic advisory firm that turns insight into impact. Whether you face a communications challenge or have a policy goal, our exceptional team uses our understanding of public opinion, the press and politics to create campaigns that work. Since launching in 2016, we have advised some of the most recognised brands and fastest-growing companies in the world on their biggest reputational, policy and regulatory challenges.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail....Read more...
Responsibilities
Provide an excellent housing and estate management service, working closely with colleagues in Allocations, Income and Anti-Social Behaviour, to help create sustainable neighbourhoods across the area.
Take a proactive approach to housing management by carrying out regular tenancy visits and inspections of properties to effectively manage our stock and prevent tenancy fraud and abandonment.
Provide a timely and robust response to anti-social behaviour, and other tenancy breaches, through effective case management and multi-agency action planning.
Manage the allocations of accommodation, including pre-termination visits, property viewings, sign ups and introductory tenancy visits.
Carry out regular estate inspections, identify works and improvements, and jointly develop local plans with the involvement of the community to drive up standards across our neighbourhoods.
Investigate and respond in a timely manner to complaints from a range of customers and stakeholders.
Provide housing advice, guidance, and information to our customers.
Where necessary, to assist in taking legal action to enforce the conditions of the tenancy and represent in court as required.
Develop and maintain working relationships with other services and support organisations both within the organisation and the community to ensure best advice is provided at all times.
Work autonomously, and in a flexible way, to reflect the ‘reactive’ nature of the role.
Manage own time and resources efficiently to ensure we are working smartly at all times.
Works closely with other team members to ensure a holistic approach is taken to address issues.
Advise tenant involvement colleagues of any tenants who show an interest in being consulted or where they identify a possible opportunity for a tenant to become involved.
Develop and maintain working relationships with other internal services and external organisations that can help tenants who are struggling to sustain their tenancies or managing other identified issues.
Assist with the training and integration of new team members and in new procedures of all team members.
Deal effectively and safely with challenging customers.
Understand and support vulnerable customers with complex needs.
Skills and Abilities
Good standard of numeracy, English language, and computer literacy.
Ability to work under pressure and with customers who have high expectations/ good negotiation skills.
Plans and organises work to meet individual, team, and organisational objectives.
Able to develop, maintain and contribute to constructive working relationships.
Analytical and problem solver brings own ideas and initiatives to resolve issues.
Ability to communicate effectively, sympathetically, but firmly when required with a wide range of people,
Ability to follow set procedures.
Ability to listen and be sympathetic to the varied housing needs of customers, often in stressful situations.
Ability to work to deadlines.
Supports opportunities for positive change and actively looks for ways to improve the service.
Willing to work flexibly in accordance with policies and procedures to meet the operational needs.
Essential
Educated to ‘GCSE’ level standard or equivalent, attaining minimum level C (or equivalent) in Maths and English.
Knowledge of housing management within a Social Housing environment.
Experience of delivering customer focused services in a variety of settings.
Experience of working under pressure and managing multiple priorities
Experience of responding to queries/complaints.
Awareness and understanding of Housing legislation and an appreciation of the duties and responsibilities of the landlord.
Understanding of tenants’ obligations.
Experience of working with Support providers.
Awareness, knowledge, and adherence to Information Governance/Data Protection principles.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to fri)....Read more...
1. Financial Record Keeping and Processing:
Collecting and inputting data from a range of sources into the financial system and reports.
Maintaining accurate financial and accounting records.
Inputting data, preparing and processing journals, invoices, and expense reports.
Matching invoices to statements and assisting with purchase ledger payments.
2. Reconciliations and Reporting Support:
Assisting with bank and other control account reconciliations to ensure data accuracy.
Supporting the preparation of monthly and annual financial reports and statements.
Assisting with the delivery of relevant financial information to colleagues across departments (including assisting with business partnering).
Administrative and Team Support:
Providing a wide range of finance support, addressing finance-related queries and providing godly service to members and partners.
Developing communication skills and building relationships with colleagues and other stakeholders, including praying with colleagues about the work of the finance team.
Keeping up-to-date with Departmental issues and organisational communications.
Applying biblical principles of godly stewardship to daily work, ensuring compliance with policies and procedures (including anti-money laundering, GDPR, fraud and cyber-security).
Other responsibilities:
Apprenticeship Vacancies.
Participate in and occasionally lead daily staff prayer meetings.
Undertaking other duties, projects, and responsibilities as required.
Training:You will undertake the “Assistant Accountant” Apprenticeship (an Advanced Apprenticeship in Accounting), with full support from Accountancy Learning as part of their Flexible Apprenticeship Programme.
Assessment will be by an “End Point Assessment” and will be graded “Pass” or “Distinction”. This will include two elements:
A Professional Discussion. This will include a series of questions allowing you to display the knowledge and experience you have obtained over your apprenticeship. You will build a portfolio of reflections and product evidence that will be used for discussion points in the PD.
A Synoptic Exam. This will include elements you have learnt throughout your studies of the individual AAT Units and this will contribute towards your end grade.
You will be prepared for both of these elements by undertaking studies for the AAT (Level 3) Advanced Diploma in Accounting. This will underpin both elements of your “end point assessment”. It is anticipated that your apprenticeship duration will be 15–18 months. Those with no prior accounting knowledge might be required to first complete their Level 2 Accounts/Finance Assistant Apprenticeship.
You will receive support from both the employer and the training provider, to complete and achieve your Apprenticeship and will be given time to study during the week on a day release basis. As you are working towards a professional qualification, it is also expected that you will continue your studies outside of normal office hours.
As you learn more in both the office and in your studies, your responsibilities, and the variety of tasks you undertake, are expected to increase.Training Outcome:This is a 2-year fixed contract with the opportunity to complete the Level 3 Assistant Accountant Apprenticeship. Employer Description:Wycliffe Bible Translators is a dynamic organisation with a clear
vision to create a world where everyone can know Jesus through the
Bible. This includes looking to God to double our fundraised income
by 2026. Part of our responsibility in this is to make sure we are
good stewards of the resources we’ve been entrusted with.
The Finance Apprentice role will suit a detail-oriented, proactive, and
values-driven individual eager to support the financial operations of
Wycliffe Bible Translators. This role calls for someone who thrives
on accuracy, collaborative teamwork, and contributing to a
mission-driven organisation, ensuring sound financial stewardship
that directly supports our global vision.
The Christian faith is central and foundational to all that Wycliffe
does, and in why we work, what we do, and how we work. As a
result, all roles within Wycliffe are assessed as to whether they
require the postholder to be a Christian who has a clear personal
commitment to the beliefs set out in our Statement of Faith and
Doctrinal Position Statement.Working Hours :30-37.5 hours per week (we can be flexible and will pay pro rata based on full-time being 37.5 hours). Monday to Friday from 9.00am to 5.30pm. Able to work outside normal work hours as and when required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Professional Manner,Using accounting software....Read more...
