You will support the residential conveyancing teams in a wide range of administrative duties;
Providing fee estimates, opening files, producing standard and ad hoc correspondence, and ordering searches
Handling telephone enquiries, correspondence & emails to provide updates and information
Drafting and amending letters and legal documents
Working as part of an office team to provide an efficient and friendly service to our clients
Take guidance to proactively deal with matters, ensuring clients, estate agents and all interested parties are advised of developments at all stages
Liaising with staff from other Ocean Group companies
Reporting on contracts to clients
Liaising with other law firms and estate agents when involved in transactions
Develop knowledge and skills for referral of all Ocean services and ensuring an exceptional customer experience.
Providing assistance to the office conveyancer as required
Protecting clients' interests at all times, while taking precautions against potential fraud and money laundering
Ensuring adherence to service level agreements, ensuring clients’ expectations are met, and updated as necessary
Supporting all team members in providing an exceptional customer experience
Training Outcome:
At the end of the apprenticeship, we would be expecting to offer full-time employment with potential for career progression in the future
Employer Description:
Residential Conveyancing – sales, purchases and re-mortgages
Working Hours :Monday - Friday, 9.00am to 5.30pm, with 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
You will support the residential the conveyancing teams in a wide range of administrative duties:
Providing fee estimates, opening files, producing standard and ad hoc correspondence, ordering searches
Handling telephone enquiries, correspondence & emails to provide updates and information
Drafting and amending letters and legal documents
Working as part of an office team to provide an efficient and friendly service to our clients
Take guidance to proactively deal with matters, ensuring clients, estate agents and all interested parties advised of developments at all stages
Liaising with staff from other Ocean group companies
Reporting on contracts to clients
Liaising with other law firms and estate agents when involved in transactions
Develop knowledge and skills for referral of all Ocean services and ensuring an exceptional customer experience.
Providing assistance to the office conveyancer as required
Protecting clients' interests at all times, while taking precautions against potential fraud and money laundering
Ensuring adherence to service level agreements, ensuring clients’ expectations are met, updated as necessary
Supporting all team members in providing an exceptional customer experience
Full training will be given in order to complete the above duties to the best of your ability.Training Outcome:
At the end of the apprenticeship we would be expecting to offer full- time employment with potential for career progression in the future
Employer Description:
Residential Conveyancing – sales, purchases and re-mortgages
Working Hours :Monday - Friday, 9.00am to 5.30pm, with 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Providing technical information to commercial construction and domestic customers to help them select and use suitable equipment for the planned activities e.g. Health & Safety in operation, instructions for use, suitability for construction site and project, transportation requirements
Ensuring equipment for hire is compliant with Health & Safety requirements e.g. PAT testing, inspections and operational testing, plant operator site cards
Completing contract documentation at both on-hire and off-hire stages including all legal and health & safety documentation;
Processing payments including calculating hire & rental charges (vary depending on domestic or commercial construction clients), damage charges, fraud prevention measures and insurance payments
Being a central point of information for colleagues in terms of stock control, maintenance, staffing (of driver-operated construction plant) and delivery/collection requirements
Handling commercial and domestic customer technical enquiries and complaints
Training:
Hire Controller (plant, tools and equipment) Level 2
This is delivered online during work hours over the duration of the apprenticeship
Training Outcome:After successful completion all qualified apprentices are offered a permanent position relevant to their qualification if still employed with Vp.Employer Description:Established in 1954, Vp plc has evolved into a dynamic group of companies with expertise in equipment rental. Our organisation encompasses eleven prominent operating divisions: Airpac Rentals, Brandon Hire Station, Hire Station, MEP Hire, ESS, Groundforce, TPA, Torrent Trackside, Vp Rail, UK Forks and CPH.
Across these divisions, we proudly provide an extensive range of specialist products and comprehensive services tailored to various industries. Our offerings cater to diverse sectors such as construction, civil engineering, rail, water, oil and gas, outdoor events, and housebuilding.
With a rich history and a commitment to excellence, Vp plc is your trusted partner for all your equipment rental needs.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
As part of your role, you will be:
The first point of contact for customers, taking calls and signposting clients to suitable solutions
Managing high volumes of calls in a fast-paced environment, using resilience and a positive attitude to keep things running smoothly
Using appropriate communications and questioning skills, along with listening techniques, to identify customer need, build rapport and demonstrate understanding
Providing clear explanations of different product and services to help customers make choices that are right for them and the bank
Using different IT systems to support customers, ensuring data is captured accurately
Protecting and educating customers against fraud and scams
Problem-solving to improve the customer journey
Working towards personal/team targets and objectives
Adhering to day to day regulatory and compliance requirements
Organising your workload, prioritising activity to meet deadlines
Training:Your apprenticeship will be delivered at your place of work. You will need to spend approximately six hours per week completing your training which will include attending masterclasses, completing assignments, participating in group discussions, and shadowing colleagues.Training Outcome:After you have successfully completed the apprenticeship, you will be able to progress your career within the bank.Employer Description:At The Co-operative Bank we’re proud to be different.
We’re proud of our values and beliefs, and our unique, customer-led Ethical Policy that shapes everything we do.
Born out of the co-operative movement over 150 years ago, you could say that doing the right thing has always been our thing.
We don’t just help people with their money, but help people fight for justice and the causes they care about.
We put people at the heart of every decision we make and there’s never been a more important time for our Bank to stand up for the causes that matter most to our customers, colleagues, and partner organisations.
Join us and help us continue to make progress in environmental and societal change, all with the UK’s original ethical bank.
Founded in 1872, The Co-operative Bank provides banking, savings and loan options for individuals who believe community, the environment and ethics play an important role in business.
The Co-operative were the first UK bank to introduce a customer-led ethical policy and develop values that empowered the bank to make a positive difference to the world around them.
Through their commitment to limiting global climate change, to promoting human rights and equality, and to supporting social development and the small business community, they are well placed to drive ethical change.
The Co-operative Bank is now part of the Coventry Building Society family. Working Hours :Apprentices will work shifts that total 35 hours per week, within the following times:
Monday to Friday, between 8.00am and 6.00pm. Saturday and Sunday, between 9.00am and 5.00pm (typically every other weekend).
Shift patterns are provided in advance.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Ability to follow regulation,Listening skills,Motivated,Resilience,Energy and enthusiasm....Read more...
Process supplier invoices and credit notes, in accordance with firm policies and procedures
Allocate receipts, maintain debtor records and monitor aged receivables
Assist with credit control activities, including polite and professional follow-up with clients/customers in accordance with internal protocols
Support the resolution of billing queries, escalating where appropriate. Post bank transactions and maintain accurate cashbook records
Perform regular bank reconciliations and investigate discrepancies promptly
Assist with management of petty cash (where applicable), including reconciliations and controls
Process staff expense claims in line with policy and verify supporting receipts
Ensure correct VAT treatment (where applicable) and coding to cost centres/matters/projects as required
Follow internal procedures designed to support compliance with the SRA Accounts Rules and the firm’s COFA framework
Maintain financial records in accordance with SRA accounts rules, data protection requirements and the firm’s retention policies
Provide administrative support to the finance team, including filing, scanning, and responding to internal queries
Undertake other reasonable finance-related tasks consistent with the role and business needs Maintain accurate records within accounting software including Leap and Xero
Identify process improvements to enhance efficiency and accuracy
Operate within defined procedures and approval limits
May recommend payment scheduling and propose corrections to postings/coding; final approvals remain with Finance Manager
Escalates discrepancies, control failures, suspected fraud indicators, or material errors promptly to the Finance Manager
Maintain strict confidentiality and discretion when handling client, matter and finance-related information, including any personal data
Ensure all such information is managed in accordance with UK GDPR requirements, internal policies and information security procedures, including secure storage and controlled access to finance records
This position is subject to an enhanced DBS check and probationary period.Training:Accounts Level 2 apprenticeship alongside internal training on policies and procedures.Training Outcome:The role includes career progression for the right candidate progressing over time to management level by way of working towards Level 4 AAT qualifications and relevant accreditations.Employer Description:Richard Reed Solicitors is forward thinking, team centred, values driven, award winning and expanding law firm based centrally in Sunderland.
Our motto is ‘Big enough to know, small enough to care’.
We put people at the heart of our firm, with a clear, structured career‐progression framework for every role. You’ll have defined evaluation criteria, regular check-ins to support your Development Plan, and opportunities to grow-whether that means earning industry-recognised accreditations, mastering new technical skills, or honing your leadership and business-development capabilities.
Our firm was established in 1948 and has for a long time been, and continues to be, the go to Solicitors practice for both individuals and businesses seeking legal advice in and around the Sunderland area.
As a Lexcel accredited practice, we pride ourselves on providing outstanding client care and excellent quality legal services whilst offering our employees an enjoyable and supportive working environment.
Our busy and expert team cover: Family Law Wills, Trusts & Probate Dispute Resolution Corporate & Commercial Property (Residential and Commercial) Agricultural Law Employment & HR Notary Public services.Working Hours :35 hours per week. Monday to Friday, 9.00am - 5.00pm, with 1-hour lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Non judgemental....Read more...
