Helping to deliver fantastic, attentive, and considerate customer service
Undertake all mandatory and company training as required
Ensure a safe working environment
Food preparation
Front of house service - Breakfast and lunch
Working closely with the catering team to provide high quality food and service
Kitchen maintenance and food hygiene
Hospitality service
Promote a friendly, welcoming atmosphere
Training:Work pattern for the role will be onsite 40 hours per week, Monday - Friday, 7.00am - 4.00pm.Training Outcome:A full-time permanent contract is highly likely upon completion of the apprenticeship.Employer Description:TransUnion has been in the business of enabling trust for over 50 years as a credit reporting agency. Decades of stewarding and analyzing data have given us a holistic understanding of consumer identity. Additionally, substantial investments in new data sources and technology have fueled expansion into new areas like fraud, marketing and customer-driven analytics.
Today, TransUnion is a global information and insights company that makes trust possible in global commerce. We do this through a Tru™ picture of each person: an actionable view of each consumer based on a robust set of online, offline, public and proprietary information, stewarded with care.Working Hours :Work pattern for the role will be onsite 40 hours per week, Monday - Friday, 7.00am - 4.00pm.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Patience....Read more...
Helping to deliver fantastic, attentive, and considerate customer service
Undertake all mandatory and company training as required
Ensure a safe working environment
Food preparation
Front of house service - Breakfast and lunch
Working closely with the catering team to provide high quality food and service
Kitchen maintenance and food hygiene
Hospitality service
Promote a friendly, welcoming atmosphere
Training:Work pattern for the role will be onsite 40 hours per week, Monday - Friday, 7.00am - 4.00pm.Training Outcome:A full-time permanent contract is highly likely upon completion of the apprenticeship.Employer Description:TransUnion has been in the business of enabling trust for over 50 years as a credit reporting agency. Decades of stewarding and analyzing data have given us a holistic understanding of consumer identity. Additionally, substantial investments in new data sources and technology have fueled expansion into new areas like fraud, marketing and customer-driven analytics.
Today, TransUnion is a global information and insights company that makes trust possible in global commerce. We do this through a Tru™ picture of each person: an actionable view of each consumer based on a robust set of online, offline, public and proprietary information, stewarded with care.Working Hours :Work pattern for the role will be onsite 40 hours per week, Monday - Friday, 7.00am - 4.00pm.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Patience....Read more...
This is an excellent opportunity to gain practical experience while working towards an associated apprenticeship qualification.
Key responsibilities:
Provide administrative support across Internal Audit, Information Governance, Counter-Fraud, Compliance and Finance administration
Handle routine enquiries, correspondence and shared mailbox activity professionally and confidentially
Maintain accurate electronic records, trackers and documents
Assist with information governance processes, including requests, enquiries, logs and records
Collate evidence, prepare routine correspondence and support basic reporting
Help track agreed actions by requesting updates and recording progress
We are looking for someone who is reliable, willing to learn and able to work accurately with information. You will be organised, professional and comfortable using ICT systems to support day-to-day administration.Training:Training will take place in the workplace. Training Outcome:There are many career opportunities available to apprentices in the council.Employer Description:Tendring District Councils (TDC) main offices are based in Clacton-on-Sea, the largest town. Other towns are Brightlingsea, Harwich, Frinton-on-Sea and Walton-on-the-Naze along with a number of rural areas. Economic Growth sits within the Economic Growth and Leisure department and work closely with the Creative & Cultural team as well as Planning and Assets.Working Hours :Monday to Thursday 8.45am to 5.15pm, Fridays 4.45pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
You will support the residential conveyancing teams in a wide range of administrative duties;
Providing fee estimates, opening files, producing standard and ad hoc correspondence, and ordering searches
Handling telephone enquiries, correspondence & emails to provide updates and information.
Drafting and amending letters and legal documents
Working as part of an office team to provide an efficient and friendly service to our clients
Take guidance to proactively deal with matters, ensuring clients, estate agents and all interested parties are advised of developments at all stages
Liaising with staff from other Ocean Group companies
Reporting on contracts to clients
Liaising with other law firms and estate agents when involved in transactions
Develop knowledge and skills for referral of all Ocean services and ensuring an exceptional customer experience.
Providing assistance to the office conveyancer as required
Protecting clients' interests at all times, while taking precautions against potential fraud and money laundering
Ensuring adherence to service level agreements, ensuring clients’ expectations are met, and updated as necessary
Supporting all team members in providing an exceptional customer experience
Training Outcome:
At the end of the apprenticeship, we would be expecting to offer full-time employment with potential for career progression in the future
Employer Description:
Residential Conveyancing – sales, purchases and re-mortgages
Working Hours :Monday – Friday 9am to 5.30pm with 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
We are seeking motivated individuals to join the Council as Level 3 Business Administration Apprentices. This role offers valuable hands-on experience supporting daily operations, including managing enquiries, maintaining records, and assisting with meetings, reports, and projects. You will develop key administrative and digital skills, contribute to the delivery of the Local Government Reorganisation, and work towards achieving your Level 3 qualification in a supportive environment.
Vacancies are available in the following Directorates – please confirm which one(s) you would like to be considered for:
Law and Governance (Solicitors, Elections, Licencing, Communications, Committees)
Finance and IT (Payroll, Audit, Fraud, IT, Accountancy)
People (Customer Contact, Human Resources, Career Track, Print Unit)
Planning and Community ( Planning, Assets, Building Control)
Operations and Delivery ( Horticulture, Environmental Health,
Housing, Waste and Recycling)
Place and Economy (Leisure, Economic Growth, Project Delivery, Theatre)
Duties will include:
Use a range of IT systems, equipment, and software to support service delivery
Monitor and respond to enquiries via shared email accounts, telephone, and other channels
Provide first-line support for routine enquiries, taking messages and escalating as needed
Input, maintain, and manage accurate service data, records, and documentation
Prepare, scan, photocopy, and collate documents and reports as required
Support procurement, finance, and operational administration (e.g. invoices, purchase orders, expenses, mileage, and subsistence)
Organise and support meetings, including scheduling, preparing papers, taking minutes, and following up actions
Assist in planning and managing events, resources, and logistics
Participate in, and progress to leading, project work from initiation to completion including meetings and reporting
Contribute to innovation and continuous improvement by identifying and implementing process enhancements
Use social media and digital tools to support business communication and engagement where appropriate
Manage time effectively to meet service priorities and achieve the Level 3 Business Administration Standard
Support managers and team members as required, including coaching, mentoring, goal setting, and feedback
Undertake any other duties appropriate to the role as directed by the line manager
Training:Training will take place in the workplace Training Outcome:There are many career opportunities available to apprentices in the council.Employer Description:Tendring District Councils (TDC) main offices are based in Clacton-on-Sea, the largest town. Other towns are Brightlingsea, Harwich, Frinton-on-Sea and Walton-on-the-Naze along with a number of rural areas. Economic Growth sits within the Economic Growth and Leisure department and work closely with the Creative & Cultural team as well as Planning and Assets.Working Hours :Monday to Thursday 8.45am to 5.15pm, Fridays 4.45pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The apprentice will report into the heads of risk, compliance and administration. There are daily, weekly, monthly and quarterly tasks that the candidate will be solely responsible for. The firm carries out annual compliance and operational audits and the role of the apprentice is to ensure that any breaches in the risk and compliance framework are responded to immediately and necessary procedures are put into place to ensure the breaches don't reoccur. With any downtime, the candidate will be encouraged to assist the investment committee in their tasks.Training:
Risk and compliance is a key department in any business
This apprenticeship is designed to give individuals in your organisation the knowledge they need to fully understand the implications in their team, organisation, and industry
Ideal for those working within a, usually FCA, regulated environment, who are in the early stages of their career for spotting risk and compliance issues
It is particularly beneficial for those individuals who need to understand frameworks, policies, and procedures to ensure your business runs effectively. Apprentices will also achieve a qualification from the International Compliance Association (ICA)
Apprentices will choose from the following Mandatory ICA qualification options: International Advanced Certificate in Anti Money Laundering, Advanced Certificate in Managing Fraud or International Advanced Certificate in Regulatory Compliance
Also included in the apprenticeship:
ICA Public Workshops
Optional Microsoft Specialist Skills
Application of skills
Development Sessions
Portfolio of Evidence
Professional Discussion
Interview
For each module, learners benefit from attending small, scheduled online classes taught by a subject matter specialist. Each apprentice will also have access to online materials which they will be directed to use..
An apprenticeship has to be relevant to the job you are undertaking and you must dedicate 20% of your time towards it.Training Outcome:
After three years the candidate would then become a member of the investment committee and along with the existing four members
Employer Description:We are a small, independently minded firm. We expect all employees to be respectful of eachother but we expect the environment to be one of open communication. Employees are expected to be comfortable with all manner of discussions and be able to respectfully challenge others points of view. We do not tolerate any level of dishonesty or disrespect. We are old school in that our clients are to be treated with utmost respect and employees are encouraged to pass along clients to another team member if they beleive they are unable, for whatever reason, to maintain a cordial and respectful relationship with clients. With service providers, we expect employees to be cordial but be forceful with the requirements of our firm above all other external counterparties. This is especially relevant when representing our clients. We also value cammeraderie and a good working environment. All employees are expected to bring positive energy into the office. The firm does not tolerate a negative work environment and the directors have and willl ensure that changes are made to return the environment to its optimal setting.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Organisation skills,Attention to detail....Read more...
Process supplier invoices and credit notes, in accordance with firm policies and procedures.
Allocate receipts, maintain debtor records and monitor aged receivables.
Assist with credit control activities, including polite and professional follow-up with clients/customers in accordance with internal protocols.
Support the resolution of billing queries, escalating where appropriate. Post bank transactions and maintain accurate cashbook records.
Perform regular bank reconciliations and investigate discrepancies promptly.
Assist with management of petty cash (where applicable), including reconciliations and controls.
Process staff expense claims in line with policy and verify supporting receipts.
Ensure correct VAT treatment (where applicable) and coding to cost centres/matters/projects as required.
Follow internal procedures designed to support compliance with the SRA Accounts Rules and the firm’s COFA framework.
Maintain financial records in accordance with SRA accounts rules, data protection requirements and the firm’s retention policies.
Provide administrative support to the finance team, including filing, scanning, and responding to internal queries.
Undertake other reasonable finance-related tasks consistent with the role and business needs Maintain accurate records within accounting software including Leap and Xero.
Identify process improvements to enhance efficiency and accuracy.
Operate within defined procedures and approval limits.
May recommend payment scheduling and propose corrections to postings/coding; final approvals remain with Finance Manager.
Escalates discrepancies, control failures, suspected fraud indicators, or material errors promptly to the Finance Manager.
Maintain strict confidentiality and discretion when handling client, matter and finance-related information, including any personal data.
Ensure all such information is managed in accordance with UK GDPR requirements, internal policies and information security procedures, including secure storage and controlled access to finance records.
This position is subject to an enhanced DBS check and probationary period.Training:Accounts Level 2 apprenticeship alongside internal training on policies and procedures.Training Outcome:The role includes career progression for the right candidate progressing over time to management level by way of working towards Level 4 AAT qualifications and relevant accreditations.Employer Description:Richard Reed Solicitors is forward thinking, team centred, values driven, award winning and expanding law firm based centrally in Sunderland.
Our motto is ‘Big enough to know, small enough to care’.
We put people at the heart of our firm, with a clear, structured career‐progression framework for every role. You’ll have defined evaluation criteria, regular check-ins to support your Development Plan, and opportunities to grow-whether that means earning industry-recognised accreditations, mastering new technical skills, or honing your leadership and business-development capabilities.
Our firm was established in 1948 and has for a long time been, and continues to be, the go to Solicitors practice for both individuals and businesses seeking legal advice in and around the Sunderland area.
As a Lexcel accredited practice, we pride ourselves on providing outstanding client care and excellent quality legal services whilst offering our employees an enjoyable and supportive working environment.
Our busy and expert team cover: Family Law Wills, Trusts & Probate Dispute Resolution Corporate & Commercial Property (Residential and Commercial) Agricultural Law Employment & HR Notary Public services.Working Hours :35 hours per week. Monday to Friday, 9.00am - 5.00pm, with 1 hour lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Non judgemental....Read more...
Apprentices will gain knowledge in all areas of the apprenticeship whilst gaining invaluable experience in the workplace in putting this learning into practice.
Over the course of your apprenticeship, you will split your time between 4 departments within the customer service area at Hove Town Hall.The teams you will work with will be the Blue Badge and Concessionary Travel Team who are responsible for assessing and issuing blue badges and concessionary travel passes for eligible residents in the city. The team works with a diverse group of residents and visitors, mainly older and disabled, to support them with their travel needs.The Parking Customer Service Team (Permits), who are responsible for processing and approving parking permits within the city, as well as managing the customer service phone line 5 days a week.The Penalty Charge Notice Team (PCNs), who are responsible for reviewing PCN appeals as well as processing payments for PCNs, dealing with incoming correspondence and managing the debt recovery process.The Fraud team who are responsible for investigating the misuse of permits and Blue Badges and concessionary travel.
We are looking for an enthusiastic, self-motivated individual with good communication and teamwork skills to join us in our award-winning service. This role is an apprenticeship, so you will gain your Level 2 Customer Service Practitioner apprenticeship qualification while working at the Council.
You will:
Learn to deal tactfully with all enquiries from members of the public, other officers, contractor staff, and process these in accordance with the set procedures
Learn how to respond to verbal and written communications, and produce information regarding parking schemes, ensuring customer satisfaction and an understanding on the customer journey
Learn to use and maintain internal systems to record confidential customer information, to monitor customer service levels and to meet their needs
Learn to issue Parking Permits or Blue Badges and Concessionary Bus Passes/Taxi Vouchers in accordance with the regulations of the scheme/internal processes
Learn to advise the public on the correct usage of Parking Permits or Blue Badges and Concessionary Travel Passes
Learn how to interpret and apply relevant team policies
Learn how to and carry out all administration in connection with either Parking Permits or Blue Badge Scheme and Concessionary Travel Scheme
Learn to receive/record payments and issue receipts as necessary, learning and having due regard to audit requirements
This is a large, friendly team who support each other work together with a customer focus. The team value apprentices & have experience of supporting them through the programme.Training:
The Customer Service Practitioner Apprenticeship at level 2 is run by Chichester College Group who is responsible for supporting you with your learning and carrying out assessments
You will learn all the knowledge, skills and behaviours in the apprenticeship standard and once you are competent in all these areas, you will take an End Point Assessment before successfully completing
You will receive support from a nominated mentor, throughout the duration of the Apprenticeship
Delivery will be via online workshops, assessor meet/visits every 4-6 weeks, three way review with manager, apprentice & the college every 8-12 weeks, plus other off the job learning during contracted hours
Functional Skills in English and maths if required
Training Outcome:
Potential opportunities to progress within the council into further employment, whether in the service or in the wider council
Employer Description:We are one of the largest employers in Sussex employing around 8,000 staff who deliver more than 700 services to local residents. Working for us is more than just a job. It’s all about making a real difference to people’s everyday lives. We firmly believe that our staff are our greatest asset and it’s important to us that they are happy, healthy and productive at work. We are an accredited Living Wage employer and offer a range of financial and non-financial benefits.Working Hours :Monday - Friday, 9.00am - 5.00pm but with some flexibility.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Analytical skills,Team working,Initiative,Patience....Read more...
