Responding in line with SLAs to customer support requests:
Telephone
Email
Connectwise
Verbal
Answering telephone using standard procedures:
Logging support calls onto helpdesk software (Connectwise) if customer has not already logged
New user creation for customers
Daily backup checks
Configuration and installation of workstations, laptops, printers, routers and any other hardware as required. Usually at Flex but may be at customer site
Keeping customer updated when working on support tickets via Connectwise
Working to resolve helpdesk issues in a timely manner but escalating to 2nd line if required
Entering time on Connectwise
Creating documentation on any installations, or updating calls as required
Transfer of equipment from reception to Flex work area.
Assisting all members of Flex
Potential customer site visits as role progresses alongside Flex staff member therefore ability to drive would be preferred.Training:Information Communications Technician Level 3.Training Outcome:The right candidate will have the opportunity to secure a full-time position with the employer and continue to grow their career within the business.Employer Description:Flex initially grew out of working as part of one of Shropshire’s largest accountancy practices. The skills and knowledge our team acquired by working within the professional services industry has been the perfect grounding for working with many businesses. Integrity, professionalism, the very best services and implementing cost efficient solutions are at the top of our list.Working Hours :Monday - Friday 8:30am - 5pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Initiative....Read more...
About the Company
Our client is a well-established and experienced construction subcontractor with over 20 years of delivering quality services across commercial projects throughout the UK. They are a down-to-earth, close-knit team who value trust, professionalism, and a grown-up, supportive work culture.As they expand due to increasing work orders, they are looking to hire a Construction Administrator / Assistant Estimator to support their team and contribute to the next stage of their growth.
Key Responsibilities
Support the Quantity Surveyor and Estimator with daily tasks.
Assist in preparing contracts, bills of quantities, and pricing documents.
Contribute to the preparation and submission of tenders.
Conduct general administrative duties and data entry.
Handle inbound and outbound phone communications with clients.
Help maintain and build strong client relationships.
Requirements
Previous experience in a construction-related role or a genuine interest in construction with a desire to learn and progress.
Strong numerical and literacy skills.
Proficiency in Microsoft Excel, Word, Adobe, and DocuSign.
Excellent written communication, editing, and proofreading skills.
Understanding of the quoting and tendering process within the construction industry.
Confident phone manner with the ability to represent the company professionally.
High attention to detail and accuracy.
Analytical and curious mindset.
What We’re Looking For
A motivated individual who wants to grow in the construction industry.
Someone who thrives in a collaborative and supportive team environment.
Ideal for a candidate with a couple of years’ experience looking to build on their skills in estimating, tendering, and project support.
To Apply: Please submit your CV and a brief cover letter outlining your interest and relevant experience.
Aqumen Business Solutions is acting as an Employment Agency in relation to this vacancy.
....Read more...
Job title: Siemes Programme Engineer
Location: Hybrid (London HQ) or remote, with occasional site visits if required
Who are we recruiting for?
Anemoi Marine Technologies – a clean tech engineering firm disrupting the maritime industry with wind-assisted propulsion systems. Headquartered in the UK with global delivery across major shipyards, Anemoi’s Rotor Sail systems are helping the world’s shipping fleet reduce fuel consumption and emissions. As part of a critical upgrade to onboard automation, we are looking for a short-term Siemens Programming Engineer to support a key HMI migration project.
What will you be doing?
Work alongside Anemoi’s Senior Control Design Engineer to assess and re-engineer existing Siemens Comfort Panel HMIs
Migrate user interfaces to Siemens Unified HMI panels using TIA Portal (V19+)
Ensure system compatibility with existing S7-1200/1500 PLCs and communication protocols such as Profinet
Test and validate updated HMIs in simulated environments, with support to commissioning if required
Document and hand over solutions to Anemoi’s engineering and project delivery teams
Are you the ideal candidate?
Hands-on experience with Siemens TIA Portal (including both Comfort and Unified HMI platforms)
Deep understanding of HMI/PLC integration and industrial communication protocols
Strong documentation and troubleshooting skills
Background in marine, automation or industrial controls
Experience with version control and structured engineering documentation (desirable)
Willingness to support site commissioning if needed
What’s in it for you?
Opportunity to contribute to the decarbonisation of global shipping
Join a forward-thinking and dynamic engineering team
Work on real-world hardware upgrades with industry-leading tech
Competitive day rate
Potential for contract extension depending on project phase
Who are we?
Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors. We give a proportion of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions to poverty-stricken communities.
....Read more...
Maintenance Engineer Part Time Glastonbury Area Negotiable hrly rate My client, based on the outskirts of Shepton Mallet is seeking a Part Time maintenance engineer to join their team on a permanent basisThe role will involve predominantly mechanical maintenance on Food Production and packaging machinery. The ideal Maintenance Engineer will have experience working with similar equipment, but full training will be providedMy client is flexible in terms of Days /Hours – They are happy to flex according to your requirementsIf the role is of interest, then please send our CV detailing your required hourly rate and preferred working hours....Read more...
Respond to customer support requests in line with SLAs
Answer phones using standard procedures and provide first-line technical support
Perform daily backup checks and escalate issues where necessary
Configure and install IT hardware (PCs, laptops, printers, routers, etc.)
Keep customers informed on progress through the ticketing system
Work to resolve tickets promptly or escalate to 2nd line support when required
Document installations and support procedures accurately
Support internal hardware logistics (e.g., moving kit to work area)
Collaborate with team members across Flex
Attend client sites with team members when needed
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:There is potential for full-time employment at the end of the programme, with scope to specialise in advanced IT roles, including 2nd line support or field engineering.Employer Description:Flex IT is a growing and customer-focused IT services provider, committed to delivering high-quality technical support and infrastructure solutions. With a passion for service and innovation, we support a wide range of clients across sectors and are looking for an enthusiastic IT apprentice to join our team.Working Hours :8.30am - 5.00pm Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Non judgemental....Read more...
Our client is seeking a talented Lawyer to join their top tier Complex Injury Claims Team based in Bolton. This Catastrophic Injury Lawyer is based in an excellent Legal 500 ranked firm and provides the opportunity to assist on high-value, multi-track and catastrophic injury cases, including RTA claims.
As a Catastrophic Injury Lawyer, you will:
Assist the Lead Lawyer in managing complex injury caseloads, including brain injury, spinal cord injury, amputation and fatal claims.
Analyse quantum evidence, draft technical advice and engage with clients on case strategy.
Collaborate with experts, witnesses and legal professionals to progress claims efficiently.
Prepare pleadings, applications and attend legal proceedings.
Work closely with sophisticated insurance clients, providing strategic advice and clear communication.
Mentoring junior members by delegating assigned tasks.
Ensure compliance with industry regulations while delivering exceptional client service.
What they are looking for:
Legal qualification (Solicitor or CILEX) or relevant experience.
Proven expertise in indemnity, liability and quantum.
Experience of complex medical issue cases is advantageous.
Strong analytical, communication, and interpersonal skills.
A proactive mindset, with the ability to prioritise and adapt under pressure.
A keen eye for detail and a commitment to professional excellence.
Benefits:
25 days annual leave increasing with level of service.
Private medical insurance including your family
Death in service and critical illness cover
Season ticket loan
Gym flex
Online and local retail discounts
If you would like to be a Catastrophic Injury Lawyer in a top tier specialist firm in Bolton, this may be the perfect role for you. You can contact Nadine Ali at Sacco Mann for further information on 01618714759 / nadine.ali@saccomann.com.....Read more...
The Company:
A market leading diagnostics company.
Global business
A progressive, high-tech healthcare business.
Invest in their staff.
Offer career progression opportunities.
The Role of the Customer Support Engineer
Engineering and customer support role, working in a team of 4, covering 7 hospital sites across Hampshire and Dorset
Attending to breakdowns, repair and PPM.
Key activities will be troubleshooting and ownership of faults, routine housekeeping and preventative maintenance across the sites’ portfolio.
Will also be providing customer training on the equipment
Covering the IVD portfolio
Full Product and training provided
Benefits of the Customer Support Engineer
£52,170 basic salary with some flex potentially depending on experience
Bonus 12% of Salary
Car or £7200 allowance
Group Income Protection
Employee Assistance Programme
Pension
Life Assurance,
Benefit Funding
The Ideal Person for the Customer Support Engineer
Must have an engineering qualification, Bsc or HND of equivalent
Ideally you will have clinical pathology diagnostics experience
Will look at other complex medical equipment such as MRI systems
An ambitious and motivated, qualified field service professional
You have good electro-mechanical systems knowledge, however our client is able to train and develop your skills and knowledge
A logical and process-driven mindset driven & ability to manage personal time?
Disciplined to deliver service support in line with service KPIs?
Quick learner?with innovative and continual improvement mind-set?
Experience of “on-site” customer-facing engineering support
Proven track record of troubleshooting experience?
Good working knowledge of electronics, electro-mechanical systems and information technology
Knowledge of Customer Relationship Management
A valid driver’s license and indefinite rights of working in UK are required
Must be living in Hampshire or Dorset
If you think the role of Customer Support Engineer is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no. 0208 629 5135
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Answering customer calls, emails, and even live chats to provide top-notch first-line technical support
Flex those IT muscles and support Windows PCs, servers, network devices, and printers
You'll accurately categorise and record service tickets using our IT Business Management System, ConnectWise
Time to show off your troubleshooting skills!
You'll tackle incidents with basic troubleshooting methods and document
You'll keep customer documentation up to date and work towards smashing those service level agreements
When you're ready, you'll become a master at configuring and setting up equipment in-house
As you gain experience and confidence, you'll even get to assist with on-site installations of computers and basic networking equipment
Training:
Information Communications Technician Level 3 Apprenticeship Standard
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
There is the potential for this to progress into a full-time position at the end of the level 3 apprenticeship, providing the successful candidate works hard and demonstrates value to the business
Employer Description:"We started Your IT over a decade ago because we loved technology but realised most business owners viewed it as more of a ‘necessary evil.’ We figured we could look after the technology, keep it all working and even advise you what you needed to move the business forward. You would then be able to concentrate on what you loved in your business, and if we’re both pursuing our passions then we are going to work well together. We now employ 24 people who share our passion for making the technology in your business work for you. Over the years we’ve honed what we do (we have the awards and accreditations to back it up) and can sum it up in a simple sentence ‘We Exist To Make Our Clients Lives Easier’."Working Hours :Monday to Friday, with shifts between 7.00am and 6.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
CREDIT CONTROLLER – ITALIAN SPEAKER
LONDON
(OFFICE BASED WITH SOME FLEX AFTER 12 MONTHS)
£35,000 - £36,000 (POSS NEG. TO £37,000)
THE OPPORTUNITY:
We're currently partnering with a long-established and reputable manufacturing business based in Central London. Known for its design-led approach and strong international presence, the company is continuing to grow and now requires an experienced Italian-speaking Credit Controller to join the finance team and take responsibility for managing key European accounts
This is a hands-on, varied role where you'll play a vital part in supporting cash flow, building client relationships, and ensuring timely collection of payments, all while working within a collaborative and close-knit finance function.
CREDIT CONTROL DUTIES WILL INCLUDE:
Manage day-to-day credit control processes for customers across Italy and the UK.
Allocate incoming payments and maintain accurate financial records.
Contact clients about overdue invoices and resolve payment issues professionally.
Review credit applications and approve account openings or credit limits.
Monitor agent commissions and support refund processing and account adjustments.
Generate regular reporting on outstanding debts and aged receivables.
Handle documentation such as remittance advice, statements, and duplicate invoice requests.
Work with internal teams to answer customer queries and provide a seamless payment experience.
Provide team cover when needed and help streamline processes during quieter cycles.
THE PERSON:
Fluency in Italian and English (written and spoken).
At least 2-3 years’ Experience in a accounts receivable or credit control role, ideally within an international or B2B business.
Strong Excel skills with experience in using an ERP system is preferable
Ability to prioritise, manage deadlines, and work independently as well as part of a team.
Comfortable communicating with clients and colleagues across different regions.
Friendly and approachable team player with a positive attitude.
TO APPLY:
Please send your CV for the Credit Controller - Italian speaker role via the advert for immediate consideration.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
CREDIT CONTROLLER – ITALIAN SPEAKER
LONDON
(OFFICE BASED WITH SOME FLEX AFTER 12 MONTHS)
£35,000 - £36,000 (POSS NEG. TO £37,000)
THE OPPORTUNITY:
We're currently partnering with a long-established and reputable manufacturing business based in Central London. Known for its design-led approach and strong international presence, the company is continuing to grow and now requires an experienced Italian-speaking Credit Controller to join the finance team and take responsibility for managing key European accounts
This is a hands-on, varied role where you'll play a vital part in supporting cash flow, building client relationships, and ensuring timely collection of payments, all while working within a collaborative and close-knit finance function.
CREDIT CONTROL DUTIES WILL INCLUDE:
Manage day-to-day credit control processes for customers across Italy and the UK.
Allocate incoming payments and maintain accurate financial records.
Contact clients about overdue invoices and resolve payment issues professionally.
Review credit applications and approve account openings or credit limits.
Monitor agent commissions and support refund processing and account adjustments.
Generate regular reporting on outstanding debts and aged receivables.
Handle documentation such as remittance advice, statements, and duplicate invoice requests.
Work with internal teams to answer customer queries and provide a seamless payment experience.
Provide team cover when needed and help streamline processes during quieter cycles.
THE PERSON:
Fluency in Italian and English (written and spoken).
At least 2-3 years’ Experience in a accounts receivable or credit control role, ideally within an international or B2B business.
Strong Excel skills with experience in using an ERP system is preferable
Ability to prioritise, manage deadlines, and work independently as well as part of a team.
Comfortable communicating with clients and colleagues across different regions.
Friendly and approachable team player with a positive attitude.
TO APPLY:
Please send your CV for the Credit Controller - Italian speaker role via the advert for immediate consideration.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Our primary role will be to support customers across various systems within the Corporate Services area and engage with customers to help understand their requirements. Other responsibilities will include:
Engaging with customers and project teams to advise on maintaining and supporting a range of IT systems across areas such as Finance, Procurement, Property, Registrars, Coroners, and more
Communicating clearly with our customers, being considerate of their needs and aspirations, taking responsibility and doing what we say we will do efficiently and effectively
Contributing to delivery against agreed priorities and timescales as per the Product team resource plan
Taking responsibility for your own development and keeping in step with the technologies that are utilised in the product portfolio
Working alongside members of the team to achieve the learning objectives in the apprenticeship as well as carry out small projects and tasks to assist your learning
Contributing to identifying risks and issues to the Product Owner, articulating potential impacts, and recommending/ implementing appropriate mitigations
Training Outcome:Systems Engineer.Employer Description:ABOUT US
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day
plus more!
If you would like to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).Working Hours :Monday - Friday between 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Keeping our fleet of over 60 vehicles on the road to allow our inspectors and engineers to carry out their duties
Managing the use of the electric vehicle charging points in our depots
Reviewing procedures to ensure that contract documentation and business processes are efficiently and effectively managed and implemented
Financial administration to support all our activities
Arranging and supporting contract meetings
Managing our team mailbox, ensuring emails are dealt with by the right person
Training:
You will get at least 6 hours per week for working on your apprenticeship
Training Outcome:
Completing your apprenticeship does not guarantee a full-time position
However, we are dedicated to helping you find a job
You will have priority access when you apply for vacancies
This applies during the final 3 months of your contract
Employer Description:ABOUT US
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day
plus more!
If you would like to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).Working Hours :We work 37 hours per week to be arranged with your managerSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
Quality Engineer Extraordinaire ð
Are you ready to join the quality team at an awesome engineering client? We are seeking a Quality Engineer who is devoted to championing excellence in safety, quality, delivery, cost, and people. If you have a rock-solid understanding of quality management systems and a burning passion for continuous improvement, root cause analysis, and taking corrective action, then this is the perfect job for you! Plus, you'll be part of a fast-paced, exciting engineering business in none other than the aerospace industry! ð
Responsibilities as Quality Engineer
- Support and drive company KPI's for safety, quality, delivery, cost, and people
- Dive into strategic projects related to quality and continuous improvement
- Unleash your detective skills through root cause analysis and take necessary corrective action
- Help in achieving the company's business strategies with flying colours
- Assist in internal and external audits, including supporting First Article Inspections (FAIR's) to AS9102 standards, ISO 9001/14001, and AS9100
- Understanding of NADCAP will earn you some extra brownie points! ð
- A professional qualification in engineering is preferred, but if you don't have one, show them what you've got!
- Flex your continuous improvement and problem-solving muscles ðª
- Become the go-to person for all quality matters
- Support, implement, and monitor all QA systems to ensure compliance like a boss
- Handle those pesky non-conformance reports (NCR's)
- Bring your understanding of manufacturing processes to the table, especially if you've worked in a manufacturing environment
- Thrive in a fast-paced environment and tackle challenges head-on
- Communicate like a pro with both internal and external stakeholders
Qualifications and Experience required as Quality Engineer
- Professional qualification in engineering preferred
- Background in precision machining and related functions is a huge plus
- Solid understanding of quality management systems
- Expertise in continuous improvement and problem-solving techniques
- Familiarity with AS9102, ISO 9001/14001, and AS9100 standards
- Knowledge of NADCAP gives you extra street cred
- Experience in a manufacturing environment, particularly with precision machining
- Excellent communication skills and ability to engage stakeholders at all levels
- Proactive and ready to thrive in a fast-paced environment
Benefits as Quality Engineer
- £43 - £44k ð°
- 39-hour week, Monday-Thursday 7.30 am - 4.30 pm and 7.30 am to 12.30 pm Fridays (hello, long weekends!) ð
- Opportunity to work with an awesome and diverse team
- Pension to secure your future
- Parking on site because hunting for parking spots is so yesterday
- Professional development and training opportunities to help you soar to new heights
- Supportive and inclusive work environment that values diversity and equality
- Chance to make a difference in a growing company committed to quality and continuous improvement
If you would like to apply for this role, please do so directly - or get in touch at alison.francis@holtengineering.co.uk....Read more...
Provide a range of administrational and financial support services to front line staff that work with vulnerable children and families.
Receive full training in the systems and processes required to complete the role.
Act as a first point of contact on the telephone for members of the public and professionals getting in touch with the teams you support.
Update and upload information to our case management database.
Arrange and minute meetings between staff, other professionals, and families.
Place orders with suppliers to support the work of the teams.
Training:
Level 3 in Business Administration, training provider Ginger Nut Training.
Functional Skills in English and maths if required
Duration is up to 18 months.
You will have 20% of your working week set aside for training & learning.
Training Outcome:Please note there is no guarantee of a permanent position, however at the end of your contract you will have 3 months of priority access to our vacancies in order to support you to find employment.Employer Description:ABOUT US
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day
plus more!
If you would like to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).Working Hours :Monday - Friday 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Are you ready to take the next step in your career and dive into the exciting world of Life Sciences PR? The Opportunity Hub UK is thrilled to be recruiting a Life Sciences PR Account Manager for a cutting-edge boutique consultancy in London. Get ready to flex your creative muscles, sharpen your communication skills, and join the exciting adventure that is a career in Life Sciences PR! This consultancy is no ordinary company. With a team led by experienced professionals, they are on a mission to boost the value proposition of companies in the life sciences sector. They create compelling narratives and brand propositions to attract investors, partnerships, and customers, and they know how to use the right channels to make their clients shine. As a Life Sciences PR Account Manager, you'll be joining the fantastic team in their London-based office, with the flexibility for occasional home working. You'll have the chance to work alongside industry experts and make a real impact on clients from day one. Here's what you'll be doing:Writing LinkedIn posts for life sciences clients is a core part of the roleCollaborating with the team to create and implement powerful communication strategies for clientsLeveraging your excellent media relationships to find earned and paid media opportunitiesUtilizing digital and social media to support client objectivesCrafting best in class client materials, such as press releases, web copy, articles, award entries, and marketing emailersProactively suggesting creative ideas to enhance client PR/marketing programsSupporting new business meetings and marketing initiativesMaintaining the company's marketing activities, including website management and social media account operationHere are the skills you'll need:Demonstrable interest in and/or experience in PR, marketing, or journalismUnderstanding of and interest in the Healthcare and Life Sciences industryFirst degree in a life sciences subject or equivalent demonstrable experienceExceptional writing, communication, and interpersonal skillsAdvanced knowledge of Microsoft Office (Word, PowerPoint, Excel, and Outlook)Demonstrated competency in social media (Twitter, LinkedIn) and interest/competency in media relationsA flexible, self-driven individual who thrives in a team environment and knows when to seek helpHere are the benefits of this job:A competitive salary bracket of £30-£35k, depending on experienceThe opportunity to work with and learn from industry expertsA career that makes a real impact in the life sciences sectorA fun, supportive, and collaborative work environmentThe flexibility to occasionally work from home....Read more...
Are you ready to take the next step in your career and dive into the exciting world of Medical Communications? The Opportunity Hub UK is thrilled to be recruiting a Medical Communications Account Manager for a cutting-edge boutique consultancy in London. Get ready to flex your creative muscles, sharpen your communication skills, and join the exciting adventure that is a career in Medical Communications!This consultancy is no ordinary company. With a team led by experienced professionals, they are on a mission to boost the value proposition of companies in the life sciences sector. They create compelling narratives and brand propositions to attract investors, partnerships, and customers, and they know how to use the right channels to make their clients shine.As a Medical Communications Account Manager, you'll be joining the fantastic team in their London-based office, with the flexibility for occasional home working. You'll have the chance to work alongside industry experts and make a real impact on clients from day one.Here's what you'll be doing:Collaborating with the team to create and implement powerful communication strategies for clientsLeveraging your excellent media relationships to find earned and paid media opportunitiesUtilizing digital and social media to support client objectivesCrafting best in class client materials, such as press releases, web copy, articles, award entries, and marketing emailersProactively suggesting creative ideas to enhance client PR/marketing programsSupporting new business meetings and marketing initiativesMaintaining the company's marketing activities, including website management and social media account operationHere are the skills you'll need:Demonstrable interest in and/or experience in PR, marketing, or journalism, particularly in the healthcare fieldUnderstanding of and interest in the Healthcare and Life Sciences industryFirst degree in a life sciences subject or equivalent demonstrable experienceExceptional writing, communication, and interpersonal skills, with a strong focus on healthcare writingAdvanced knowledge of Microsoft Office (Word, PowerPoint, Excel, and Outlook)Demonstrated competency in social media (Twitter, LinkedIn) and interest/competency in media relationsA flexible, self-driven individual who thrives in a team environment and knows when to seek helpHere are the benefits of this job:A competitive salary bracket of £30-£35k, depending on experienceThe opportunity to work with and learn from industry expertsA career that makes a real impact in the life sciences sectorA fun, supportive, and collaborative work environmentThe flexibility to occasionally work from home....Read more...
The Company:
A market leading diagnostics company.
Global business
A progressive, high-tech healthcare business.
Invest in their staff.
Offer career progression opportunities.
The Role of the Product Specialist Engineer
Office Based (Sussex) 2 days per week, working from home 3 days per week.?
The role will primarily consist of providing remote Hardware support for a portfolio of instruments and solutions as well as customer and employee? training. ?
The scope of support includes customers and colleagues within the UK, Ireland, Denmark, Finland, Norway and Sweden. You will excel in the art of troubleshooting and pride yourself in providing excellent customer service??
As part of your Customer Support role, you will focus on:?
Remotely providing a solution focus to Hardware problem resolution to customers?
Providing remote support to field employees in the region;?
Ensuring proper complaint handling and documentation in compliance with their Quality System.
Ensuring customer satisfaction in coordination with Field Teams and Sales Managers.
Completing special projects.??
Being involved in Complaint Review, Analysis and Trending processes based on performance metrics.
Supporting their sales organizations with instrument/system demonstrations and the provision of technical responses as part of the tender process.?
?There will be an intensive initial introduction training for the first six months of the position some of which will be in their European training centers. Thereafter, you will also be required to attend periodic training on customer support operations and product offerings at various locations.?
Benefits of the Product Specialist Engineer
£52,170 basic salary with some flex potentially depending on experience
Bonus 12% of Salary
Group Income Protection
Employee Assistance Programme
Pension
Life Assurance
Benefit Funding
The Ideal Person for the Customer Support Engineer
Must be a time served field engineer looking to come off the road and tools and work in a remote support role?
Must have an engineering qualification, Bsc or HNC or equivalent?
Ideally you will have clinical pathology diagnostics experience??
Will look at other complex medical equipment such as MRI systems?
You will have good electro-mechanical systems knowledge, however our client is able to train and develop your skills and knowledge?
A logical and process-driven mindset driven & ability to manage personal time??
Disciplined to deliver service support in line with service KPIs??
Quick learner?with innovative and continual improvement mind-set??
Proven track record of troubleshooting experience??
Knowledge of Customer Relationship Management??
If you think the role of Product Specialist Engineer is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no. 0208 629 5135
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Recruitment Administrator - Bristol – £26-28k p/a - Exciting Career Opportunity - Apply Today!Ignition Driver Recruitment is currently recruiting for a 360° Recruitment Administrator, to be based at our office in Bristol. The office services a number of high-profile clients across a number of sites which have been long-term partners over a number of years.Recruitment Administrator - Role & Responsibilities Responsible for the administration involved in the end-to-end booking process of HGV driversPayroll data entry and record maintenance Governance & ComplianceRTW and DVLA Licence CheckingAdvertising, Screening and Interviewing potential HGV driversPlease note that whilst this role is mostly managing HGV drivers, there may be some requirement to deal with warehousing flex-employees also. Recruitment Administrator - Working HoursThe role is Monday to Friday, and we are looking for someone who can meet the requirement for flexibility when it comes to working hours and days. It is a full-time role, therefore 37.5 hours a week standard, but there will be requirements during busier periods for longer working hours and potential weekend working.At present we are looking for someone to work 09:00 - 17:00.Recruitment Administrator - Candidate Requirements You will have excellent interpersonal skills, experience of building and maintaining relationships internally and externallyYou must be able to work under your own initiative, as well as part of a larger teamYou should be confident with your own time managementYou will have a pragmatic approach to problem-solvingYou will be able to demonstrate 12 months experience working in a similar administration roleRecruitment Administrator - The PackageFinancial: Excellent salary prospectsWeekly Pay (Friday)Death In ServiceCompany Contribution Pension SchemeWelfare: Generous holiday entitlement – 28 days rising to 33 after service length increasesAn extra day off during your birthday monthFantastic employee engagement initiatives Annual Summer Garden PartyAnnual Black Tie Christmas EventTeam events throughout the year Independent HR team for training, advice and supportWorking in a vibrant and exciting atmosphere Professional Development: Fantastic career development opportunitiesExcellent employee growth Continuous training opportunitiesEmployee mentoring Regular performance assessments to enhance career progressionIf you think you have what it takes to join this expanding team, and you would like to chat to someone further about the role, the company and your prospects with the business, please click to apply today.....Read more...
We’re looking for an organised, friendly, and proactive Customer Service Executive with a knack for great service, logistics, and everything that keeps an office running smoothly.
This is a great opportunity to join a small, established, close knit business with a strong reputation for reliability and service. With two long standing team members retiring, the business is entering a new chapter, and you’ll play a key role in helping things run smoothly.
You’ll be the heart of the office, supporting customers, scheduling deliveries and keeping day-to-day administration on track. It’s a seasonal role, with winter being busier and requiring a focused approach.
Key responsibilities for the Customer Service Executive:
Order Management & Scheduling
Taking and processing customer orders accurately
Processing delivery notes
Managing deliveries due to last minute/unexpected changes & coordinating with drivers
Maintain Regular Top Up schedule
Customer Service
Providing a friendly and efficient customer experience
Answering calls and handling customer queries
Taking card payments and processing them securely
Maintaining customer records
Supporting Bookkeeper with credit control
General Office Support
Managing office supplies
Supporting the wider team with general administrative tasks
Skills, attributes and experience required for the Customer Service Executive
Has previous administrative and customer service experience
Is confident using Microsoft Office (especially Outlook and Excel)
Has strong attention to detail and methodical approach
Calm under pressure, especially during busier periods
A friendly, team-focused attitude and professional phone manner
What’s in it for you?
Hours: Monday to Friday, 8.30am-4.30pm with 30 minutes lunch (with some flex for right candidate)
Salary: £29,000 – £32,000 depending on experience
Benefits: 25 days holiday plus bank holidays
Pension
Additional Information
The role is currently based in Middle Barton (OX7), with an imminent move to the Banbury/Brackley
The closing date for applications is Monday 8 September 2025
Interviews are expected to take place on Wednesday 17 September 2025
Recruitment Process
This role is being advertised via Employ Direct, a service provided by Cameo Consultancy. As this is an advertising-only service, we are not involved in the selection process.
All suitable applications will be forwarded directly to the employer, who will contact shortlisted candidates to arrange interviews.
....Read more...
We're not your typical PR agency. We don't do politics or inflated egos. Instead, we foster an environment that rewards smart thinking, encourages confidence, and empowers you to express your ideas. We believe that true job satisfaction comes from turning ambition into action, tapping into your creativity, and making a difference. Sounds wild, doesn't it? Now, let's talk about the opportunity at hand. As a PR Account Executive, you'll be an integral part of our high-performing team, working closely with our clients to deliver exceptional results. Here's what you'll be doing:Building Relationships: You'll be the go-to person for our clients, nurturing direct relationships and ensuring their satisfaction. From day-to-day contact with target media to collating coverage and selling results, you'll be the driving force behind successful campaigns.Creative Copywriting: Get ready to flex your writing skills! You'll be crafting a variety of captivating content, from press releases and case studies to blog posts and market reports. We want your words to set the world on fire!Social Media Savvy: In today's digital age, social media is a powerful tool. You'll be actively involved in managing social networks on behalf of our clients and the agency. Time to show off your online prowess!Research Extraordinaire: When it comes to new business pitching, you'll provide valuable research support. From media audits to internet research, you'll help us uncover the insights that set us apart.Here are the skills you'll needStellar Time Management: Juggling multiple tasks and busy workloads will be a breeze for you. You're a master of organization and know how to keep things running smoothly.Media Relationships: You have a knack for building connections and pitching results. Your Rolodex is the envy of every PR professional.Wordsmith Extraordinaire: Your writing skills are top-notch. From crafting compelling press materials to engaging blog posts, you know how to make words shine.Team Player: Collaboration is key in our vibrant team. Strong interpersonal skills and effective communication are essential as you work alongside our diverse group of talented individuals.Motivation on Fire: You're highly motivated and thrive when working under your own initiative. We're looking for someone who's always eager to seize new opportunities.Now, let's talk about the benefits of this job:Career Growth: We're committed to your development and success. Our 360-degree appraisal scheme and comprehensive training opportunities will help you reach new heights in your PR career.Variety and Challenge: Our clients span diverse industries, from AI and automation to personal health tech. You'll have the chance to work on exciting projects and make a real impact.A Supportive Environment: We're not just colleagues; we're a team. Our collaborative culture means we support each other and work as one. And forget about long hours—work hard, but not long into the night.Creative Freedom: We want your ideas to shine. You'll have the chance to contribute to strategy and messaging, whether working on large-scale projects or supporting smaller companies.Travel and Global Exposure: With our international client base, you'll have the opportunity to travel and learn from PR professionals around the world. Expand your horizons and broaden your expertise.....Read more...
Are you passionate about technology and eager to make your mark in the ICT world? Join us as a Service Desk Apprentice at Public Sector Partnership Services (PSPS) and embark on an exciting journey working with 3 local councils. You will assist the councils in their day-to-day work, enabling them to better support and serve our communities.
Key Responsibilities:
Be the friendly first point of contact on our ICT service desk, handling queries via phone, remote support, email and web chat
Provide remote support for a variety of issues, from black screening laptops to email glitches
Assist with service desk incidents and requests, ensuring smooth operations
Image and set up work laptops, phones, and tablets
Manage user accounts within our ICT environment
Keep all tickets updated and ensure timely resolutions
Accurately maintain stock levels
Take part in active projects such as: Windows upgrades and the rolling replacements of devices
What We're Looking For:
A genuine interest in ICT and a knack for excellent customer service
GCSE grade C/4 or above in both English and maths
Desirably an A Level or GCSE in IT, Computing Science, or Engineering
What do I get in return?
Local Government Pension Scheme - Secure your future with a robust pension plan, 23.1% employer contribution
Annual leave - Enjoy 26 days plus bank holidays and the option to purchase up to 5 days extra plus your birthday off* We also provide an option for you to flex when you take your bank holidays
Hybrid working - Coming together and learning from each other is important, through Hybrid working our employees can work from home and office, with a minimum of 2 days working in our offices per week
Wellbeing Support, Advice and Guidance- Emotional guidance can be accessed via our Employee Assistance Program though an online portal or over the telephone
Employee Benefits platform - Discounts at Highstreet retailers, days out, gifts, holidays and leisure discounts
Employment policies- including gender neutral Family Parental leave policy and Time off provisions to support those special and also challenging moments in our employees’ lives
Career progression - Opportunities for professional growth and development
*A qualifying period will need to be completed to obtain these benefitsTraining:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a level 3 IT qualification
Training Outcome:
Over 90% of our Apprentices move on to permanent full-time employment in the tech industry
There are also opportunities to extend your training with a higher-level Apprenticeship programme
Employer Description:PSPS (Public Sector Partnership Services) is a Local Authority Trading Company (LATCo) which is wholly owned by East Lindsey District Council, South Holland District Council and Boston Borough Council. The Company provides a range of services including Human Resources & Payroll, Financial Services, Procurement & Contracts, ICT (Information and Communications Technology) & Digital, Customer Contact, Revenues & Benefits, Health & Safety, and a range of Corporate Support services.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Non judgemental....Read more...
Trainee Recruitment Consultant - Doncaster – £26-28k p/a - Exciting Career Opportunity - Apply Today!Ignition Driver Recruitment is currently recruiting for a Trainee Recruitment Consultant, to be based at our office in Doncaster.You do not need previous experience to apply for this role, but we are looking for someone who can think on their feet, get to grips with things quickly and who is keen to learn new skills. Do you: Have a passion for talking to new people? Have the ability to think on your feet?Have the capability to learn quickly?Have the drive and determination to push yourself in a challenging environment? If the answer to all of the above is YES, we would love to hear from you.Logistics Trainee Recruitment Consultant – Your BaseOwn driving licence is preferred, and you will be based at our modern, serviced branch in Doncaster. Logistics Trainee Recruitment Consultant - Role & Responsibilities Assist with new business sales with a view to ensuring continued growth of the branchParticipate and promote all engagement initiatives with teamsWork for a number of driving clients, recruiting, booking & dealing predominantly with HGV DriversAdvertising, Screening and Interviewing potential HGV driversAssisting with and helping to process payroll on a weekly basisPlease note that whilst this role is mostly recruiting HGV drivers, there may be some requirement to deal with warehousing flex-employees also. Logistics Trainee Recruitment Consultant - Working HoursThe role is Monday to Friday, and we are looking for someone who can meet the requirement for flexibility when it comes to working hours and days.It is a full-time role, therefore 37.5 hours a week standard, but there will be requirements during busier periods for longer working hours and potential weekend working.You may also be required to undertake an on-call facility to ensure that your drivers have a point of contact 24 hours a day. This on-call requirement is based on a rota, so you will not be on call all the time and is for emergency purposes only.Logistics Trainee Recruitment Consultant - About YouYou will be a confident communicator at a variety of different levels You will have excellent interpersonal skills, experience of building and maintaining relationships internally and externallyYou must be able to work under your own initiative, as well as part of a larger teamYou should be confident with your own time managementYou will have a pragmatic approach to problem-solvingYou will be willing to learn the legal demands of working within the driving sector (such as WTD, HGV License requirements, Infringements etc)Logistics Trainee Recruitment Consultant - The PackageFinancial: Excellent salary prospectsUncapped Bonus OpportunityWeekly Pay (Friday)Death In ServiceCompany Contribution Pension SchemeWelfare: Generous holiday entitlement – 28 days rising to 33 after 5 years serviceExtra day off during your birthday monthFantastic employee engagement initiatives Annual Summer Garden PartyAnnual Black Tie Christmas EventTeam events throughout the year Independent HR team for 24/7 supportWorking in a vibrant and exciting atmosphere Professional Development: Fantastic career development opportunitiesExcellent employee growth Continuous training opportunitiesEmployee mentoring Regular performance assessments to enhance career progressionClick to apply today, and our Management team will be in touch ASAP to discuss the role further with you, and hopefully arrange your first interview!....Read more...
Recruitment Consultant - Doncaster – £26-£30k p/a DoE - Exciting Career Opportunity - Apply Today!Ignition Driver Recruitment is currently recruiting for a 360° Recruitment Consultant, to be based at our office in Doncaster. The office works closely with a range of local clients, while actively building new relationships across the area to expand our presence.Do you:Have demonstrable experience working within recruitment?Have a passion for sales and business development?Have the ability to think on your feet?Have the capability to learn quickly?Have the drive and determination to push yourself in a challenging environment?If the answer to all of the above is YES, we would love to hear from you. In return for your hard work and dedication, we will invest the time needed to ensure your initial learning curve is more than successful, and that you are fully integrated into not only the branch team but the organization as a whole.Your own full UK driving licence is essential, as travel to client sites is required, but when based in the office you will be within walking distance of all local amenities in a thriving city centre. There is also free parking available, and excellent public transport links.Recruitment Consultant - Role & ResponsibilitiesResponsible for the end-to-end booking process of HGV driversAttend regular meetings with new and existing clients for both servicing and also business growthParticipate and promote all engagement initiatives with teamsWorking for a number of high profile clients, recruiting, booking & managing predominantly HGV DriversAdvertising, Screening and Interviewing potential HGV driversClient and Candidate engagement and hands on people managementPlease note that whilst this role is mostly managing HGV drivers, there may be some requirement to deal with warehousing flex-employees also.Recruitment Consultant - Working HoursThe role is Monday to Friday, and we are looking for someone who can meet the requirement for flexibility when it comes to working hours and days. It is a full-time role, therefore 37.5 hours a week standard, but there will be requirements during busier periods for longer working hours and potential weekend working.At present we are looking for someone to work 08:00 -16:00 or 10:00 - 18:00.You will also be required to undertake an on-call facility,which is based on a rota, so you will not be on call all the time.Recruitment Consultant - Candidate RequirementsYou will have excellent interpersonal skills, experience of building and maintaining relationships internally and externallyYou must be able to work under your own initiative, as well as part of a larger teamYou should be confident with your own time managementYou will have a pragmatic approach to problem-solvingYou will be able to demonstrate 12 months experience working in a similar roleRecruitment Consultant - The PackageFinancial:Excellent salary prospectsWeekly Pay (Friday)Death In ServiceCompany Contribution Pension SchemeWelfare:Generous holiday entitlement – 28 days rising to 33 after service length increasesAn extra day off during your birthday monthFantastic employee engagement initiativesAnnual Summer Garden PartyAnnual Black Tie Christmas EventTeam events throughout the yearIndependent HR team for training, advice and supportWorking in a vibrant and exciting atmosphereProfessional Development:Fantastic career development opportunitiesExcellent employee growthContinuous training opportunitiesEmployee mentoringRegular performance assessments to enhance career progressionIf you think you have what it takes to join this expanding team, and you would like to chat to someone further about the role, the company and your prospects with the business, please click to apply today.Our hiring manager will review your CV, and give you a call for an informal chat before hopefully, progressing you through to the next stage for a formal interview.....Read more...
Title - Account Manager (Digital Marketing)Salary - £28,000 to £32,000 Basic D.O.E. plus uncapped bonus
We are Click Consult, a multi-award-winning search marketing agency working with prestigious brands and SMEs to maximise their online visibility. We are a team of talented individuals who share a common goal to bring success to Click Consult and our clients. Expertise and energy are valued. Personal strengths and dedication are recognised.
The role
As a result of rapid growth and the successes we have achieved within our market sector, we are recruiting for an experienced Account Manager to join our team. You will be responsible for a portfolio of 5 - 10 clients based across the UK, with the occasional client abroad.
You’ll have uncapped bonus potential for upselling, cross-selling and renewing your clients.
Experience within digital marketing would be an advantage, but full training on our proposition will be provided, our primary services are SEO and PPC.
Specific responsibilities will include: • Working with new and existing clients to ensure that we deliver the highest level of service• Maximise all potential business by upselling and cross-selling additional services• Maintaining regular contact with clients to understand their priorities and objectives• Attending client meetings where needed to carry out performance reviews and renewals• Liaise with our internal delivery teams to ensure we’re achieving client objectives• Understand and interpret client data in a clear and commercial manner - identifying opportunities and challenges• Create contracts, proposals, monthly reports and marketing literature to support the growth of your clients• Up-to-date knowledge of performance marketing trends and strategies
We’ll support you with:
• Expert delivery teams across SEO, Content Marketing, PPC, Design, Content and Social• A senior peer to support with all opportunities and issues• Clear workflow management systems (Pivotal Tracker and Monday.com)• A relaxed and supportive culture• Training around our service proposition, tools and software (Google Analytics and Data Studio)
Relevant skills and experience includes:
• Previous experience in Account Management role (preferred)• Previous experience in the Marketing industry (preferred)• Good commercial awareness• Drive to meet and exceed customer expectations• Ability to manage own workload to ensure that individual, team and company targets are achieved• Excellent verbal and written communication skills• Excellent presentation skills
Our culture and rewards
We work hard, but we also make sure our team is not overworked by creating regular capacity plans and sharing the load in a fair and collaborative manner. Working in a relaxed and supportive atmosphere, you will have regular team meetings and 1-2-1s with your manager to engage and develop.
Core benefits will be the following:
• Hybrid working policy (3 days in office, 2 from home)• Employer pension contribution of 6% of your basic salary, combined with 3% employee contribution, the employer will match your contribution up to 10%• 4 x basic salary life assurance with the option to add partner to cover.• Private Medical Insurance with BUPA• Group Income Protection• Company sick pay• Holidays 25 days holiday + Bank Holidays (+1 additional day for 2, 4, 6 years’ service)
The Flexible benefits will be the following:• Critical Illness Insurance tax-free lump payment or certain diagnoses and/or procedures. Cover up to £250,000 or 5x salary (Whichever lower).• Personal Accident Insurance that offers a tax-free lump sum payment will be made to elected beneficiaries. Cover up to £500,000 with option to add partner.• Will Writing by specialists with lifetime secure storage, bereavement services and care support. Option to nominate a power of attorney.• Health Assessment with an option to get assessment for partner.• Dental Insurance reimbursed for NHS treatments (annual limit) and money back on
NHS and private treatment.• Register for gym membership with Gym Flex and spread the cost over 12 months.• Cycle to Work - up to £3,500 to spend on a bike and/or equipment and option to buy a bike at the end of hire period.• Retail Card - receive money back over 70 participating retailers and big brands when using prepaid pure card (Mastercard). Upload between £100 to £2000 per month.• Holiday buy which you can purchase 5 additional days of holiday.• Travel Insurance where cover starts from £4.43 per month with options European or worldwide. Option to add partner, children, or family.• Season Ticket Loan up to £10,000 (must have 12 weeks service)• Charitable Giving while not employee funded you can make donations online from £5 a month for over 160,000 registered charities.
If you feel you have what it takes to make the most of this opportunity and be part of our expert Account Management team, we want to hear from you!....Read more...
Title - Account Manager (Digital Marketing)Salary - £28,000 to £32,000 Basic D.O.E. plus uncapped bonus
We are Click Consult, a multi-award-winning search marketing agency working with prestigious brands and SMEs to maximise their online visibility. We are a team of talented individuals who share a common goal to bring success to Click Consult and our clients. Expertise and energy are valued. Personal strengths and dedication are recognised.
The role
As a result of rapid growth and the successes we have achieved within our market sector, we are recruiting for an experienced Account Manager to join our team. You will be responsible for a portfolio of 5 - 10 clients based across the UK, with the occasional client abroad.
You’ll have uncapped bonus potential for upselling, cross-selling and renewing your clients.
Experience within digital marketing would be an advantage, but full training on our proposition will be provided, our primary services are SEO and PPC.
Specific responsibilities will include: • Working with new and existing clients to ensure that we deliver the highest level of service• Maximise all potential business by upselling and cross-selling additional services• Maintaining regular contact with clients to understand their priorities and objectives• Attending client meetings where needed to carry out performance reviews and renewals• Liaise with our internal delivery teams to ensure we’re achieving client objectives• Understand and interpret client data in a clear and commercial manner - identifying opportunities and challenges• Create contracts, proposals, monthly reports and marketing literature to support the growth of your clients• Up-to-date knowledge of performance marketing trends and strategies
We’ll support you with:
• Expert delivery teams across SEO, Content Marketing, PPC, Design, Content and Social• A senior peer to support with all opportunities and issues• Clear workflow management systems (Pivotal Tracker and Monday.com)• A relaxed and supportive culture• Training around our service proposition, tools and software (Google Analytics and Data Studio)
Relevant skills and experience includes:
• Previous experience in Account Management role (preferred)• Previous experience in the Marketing industry (preferred)• Good commercial awareness• Drive to meet and exceed customer expectations• Ability to manage own workload to ensure that individual, team and company targets are achieved• Excellent verbal and written communication skills• Excellent presentation skills
Our culture and rewards
We work hard, but we also make sure our team is not overworked by creating regular capacity plans and sharing the load in a fair and collaborative manner. Working in a relaxed and supportive atmosphere, you will have regular team meetings and 1-2-1s with your manager to engage and develop.
Core benefits will be the following:
• Hybrid working policy (3 days in office, 2 from home)• Employer pension contribution of 6% of your basic salary, combined with 3% employee contribution, the employer will match your contribution up to 10%• 4 x basic salary life assurance with the option to add partner to cover.• Private Medical Insurance with BUPA• Group Income Protection• Company sick pay• Holidays 25 days holiday + Bank Holidays (+1 additional day for 2, 4, 6 years’ service)
The Flexible benefits will be the following:• Critical Illness Insurance tax-free lump payment or certain diagnoses and/or procedures. Cover up to £250,000 or 5x salary (Whichever lower).• Personal Accident Insurance that offers a tax-free lump sum payment will be made to elected beneficiaries. Cover up to £500,000 with option to add partner.• Will Writing by specialists with lifetime secure storage, bereavement services and care support. Option to nominate a power of attorney.• Health Assessment with an option to get assessment for partner.• Dental Insurance reimbursed for NHS treatments (annual limit) and money back on
NHS and private treatment.• Register for gym membership with Gym Flex and spread the cost over 12 months.• Cycle to Work - up to £3,500 to spend on a bike and/or equipment and option to buy a bike at the end of hire period.• Retail Card - receive money back over 70 participating retailers and big brands when using prepaid pure card (Mastercard). Upload between £100 to £2000 per month.• Holiday buy which you can purchase 5 additional days of holiday.• Travel Insurance where cover starts from £4.43 per month with options European or worldwide. Option to add partner, children, or family.• Season Ticket Loan up to £10,000 (must have 12 weeks service)• Charitable Giving while not employee funded you can make donations online from £5 a month for over 160,000 registered charities.
If you feel you have what it takes to make the most of this opportunity and be part of our expert Account Management team, we want to hear from you!....Read more...
