An opportunity has arisen for a Protection Advisor to join a well-established, professional financial services firm operating across the UK, providing bespoke protection solutions to a diverse client base.
As a Protection Advisor, you will be advising on personal and business protection plans tailored to each client's individual circumstances.
This role offers, hybrid working options, a salary range of £24,000 - £28,000 plus commission and benefits.
You will be responsible for:
? Delivering tailored advice on a range of protection products including life insurance, critical illness cover, income protection and business protection
? Assessing client needs and recommending appropriate solutions aligned with their financial goals
? Following a structured advice process to ensure suitability, clarity, and compliance
? Staying up to date with relevant industry guidelines and maintaining internal compliance standards
? Working proactively to support lead conversion and contribute to business growth
What we are looking for:
? Previously worked as a Protection Advisor, Protection Consultant, Insurance Advisor, Insurance Consultant, Insurance Broker, Protection Specialist, Insurance Sales Advisor, Insurance Consultant, Insurance Sales Consultant, Life Insurance Advisor or in a similar role
? At least 2 years of experience in protection advisory within the UK
? Familiarity with regulatory standards and compliance expectations in financial services
? A background in financial or mortgage advisory services
? CeMAP qualification (preferred)
What's on offer:
? Competitive salary
? Good Commission scheme
? Hybrid working options
? Company pension scheme
? Employee mentoring and support programme
This is a fantastic opportunity to join a respected organisation and take your advisory career to the next level.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this r....Read more...
An opportunity has arisen for an Independent Financial Adviser to join is a respected and long-established financial services firm based in Cambridgeshire, offering bespoke wealth management and planning services to a wide range of clients.
As a Financial Adviser, you will be delivering tailored financial advice and developing lasting client relationships. This full-time role offers starting salary of £45,000 and benefits.
You will be responsible for:
? Managing and growing a portfolio of clients through referrals, networking, and introducers.
? Conducting comprehensive reviews, gathering and analysing financial information to make appropriate recommendations.
? Maintaining accurate and compliant records in line with internal procedures and industry standards.
? Completing the required number of annual CPD hours, including structured learning, to maintain professional development
? Supporting and upholding positive consumer outcomes in line with the principles of Consumer Duty.
? Working closely with a professional support team of paraplanners and administrators to ensure efficient delivery of service.
? Keeping abreast of regulatory, product, and industry changes, ensuring compliance at all times.
What we are looking for:
? Previously worked as a Independent Financial Adviser, Financial Adviser, Financial Planner, Financial Consultant, IFA, Financial Planning Consultant, Financial Services Consultant, Investment Adviser, Independent Financial Advisor, Financial Advisor, Investment Advisor or in a similar role.
? Level 4 or equivalent Diploma in Financial Planning.
? Understanding of FCA compliance and regulatory requirements.
? Excellent interpersonal and communication skills.
? Highly organised with strong attention to detail and effective time management.
What's on offer:
? Competitive salary
? 20 days holidays plus bank holidays
? Pension contributions
? Early finish on Fridays
? On-site parking
? Flexible and hybrid wor....Read more...
An opportunity has arisen for a Protection Advisor to join a well-established, professional financial services firm operating across the UK, providing bespoke protection solutions to a diverse client base.
As a Protection Advisor, you will be advising on personal and business protection plans tailored to each client's individual circumstances.
This role offers, hybrid working options, a salary range of £24,000 - £28,000 plus commission and benefits.
You will be responsible for:
* Delivering tailored advice on a range of protection products including life insurance, critical illness cover, income protection and business protection
* Assessing client needs and recommending appropriate solutions aligned with their financial goals
* Following a structured advice process to ensure suitability, clarity, and compliance
* Staying up to date with relevant industry guidelines and maintaining internal compliance standards
* Working proactively to support lead conversion and contribute to business growth
What we are looking for:
* Previously worked as a Protection Advisor, Protection Consultant, Insurance Advisor, Insurance Consultant, Insurance Broker, Protection Specialist, Insurance Sales Advisor, Insurance Consultant, Insurance Sales Consultant, Life Insurance Advisor or in a similar role
* At least 2 years of experience in protection advisory within the UK
* Familiarity with regulatory standards and compliance expectations in financial services
* A background in financial or mortgage advisory services
* CeMAP qualification (preferred)
What's on offer:
* Competitive salary
* Good Commission scheme
* Hybrid working options
* Company pension scheme
* Employee mentoring and support programme
This is a fantastic opportunity to join a respected organisation and take your advisory career to the next level.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for an Independent Financial Adviser to join is a respected and long-established financial services firm based in Cambridgeshire, offering bespoke wealth management and planning services to a wide range of clients.
As a Financial Adviser, you will be delivering tailored financial advice and developing lasting client relationships. This full-time role offers starting salary of £45,000 and benefits.
You will be responsible for:
* Managing and growing a portfolio of clients through referrals, networking, and introducers.
* Conducting comprehensive reviews, gathering and analysing financial information to make appropriate recommendations.
* Maintaining accurate and compliant records in line with internal procedures and industry standards.
* Completing the required number of annual CPD hours, including structured learning, to maintain professional development
* Supporting and upholding positive consumer outcomes in line with the principles of Consumer Duty.
* Working closely with a professional support team of paraplanners and administrators to ensure efficient delivery of service.
* Keeping abreast of regulatory, product, and industry changes, ensuring compliance at all times.
What we are looking for:
* Previously worked as a Independent Financial Adviser, Financial Adviser, Financial Planner, Financial Consultant, IFA, Financial Planning Consultant, Financial Services Consultant, Investment Adviser, Independent Financial Advisor, Financial Advisor, Investment Advisor or in a similar role.
* Level 4 or equivalent Diploma in Financial Planning.
* Understanding of FCA compliance and regulatory requirements.
* Excellent interpersonal and communication skills.
* Highly organised with strong attention to detail and effective time management.
What's on offer:
* Competitive salary
* 20 days holidays plus bank holidays
* Pension contributions
* Early finish on Fridays
* On-site parking
* Flexible and hybrid working options
* Team-building events and a collaborative working culture
This is a fantastic opportunity to join a highly regarded financial planning firm in a stable, supportive environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
What you’ll do:
Support senior advisors in providing holistic financial planning for clients
Assist with research, analysis, and preparation of client reports
Learn to build and maintain long-term client relationships
Attend client meetings (with support) and assist with follow-up actions
Develop your knowledge of pensions, investments, tax planning, protection, and mortgages
Ensure all work meets FCA regulatory requirements and Consumer Duty standards
Training:Paraplanner and Financial Planner Level 4 (Higher national certificate) Apprenticeship Standard:
These financial advice apprenticeships typically include expert-led instruction, mentorship, and real-world application, allowing apprentices to develop a comprehensive understanding of the financial advisory profession
Successful completion of the Financial Adviser Apprenticeship leads to the industry recognised qualification Diploma for Financial Advisers (DipFA) and individuals that undertake this programme are rounded and ready for a rewarding, challenging career
Training Outcome:
Clear career path from trainee to fully qualified Financial Advisor, with the opportunity to progress to Chartered status
Employer Description:ADNFC Wealth Management
ADNFC Wealth Management—operated by Clayton Holmes Naisbitt Financial Consultancy LLP—is an independent, chartered wealth advisory firm authorised and regulated by the FCA
ADNFC Financial / ADNFC Mortgages
ADNFC Mortgages is the trading brand of Andrew Nolan Mortgages Ltd, also FCA-authorised, specialising in delivering bespoke mortgage and protection solutionsWorking Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Generic Tasks
Under general supervision and within limits of authority and product licences, support Agent / Senior Agent in respect of Agency Sales. Contribute towards the strategic growth of the Agency and demonstrate high levels of Customer Service support, maximising potential customer retention and delivering customer satisfaction.
Review and advise upon customer General Insurance requirements
Handle incoming sales enquiries via telephone and email - provide quotations and close sales
Handle Incoming customer enquiries for products within your licenced remit
Act as Life Introducer to obtain appointments for Financial Advisor and NASC team
Identify and initiate cross -sell opportunities and activities to new and existing customers
Acquire and maintain knowledge of NFU Mutual General Insurance products for applicable product licences or in line with agreed personal development strategy
Develop and sustain effective working relationships with customers, all Agency, NFU Mutual and supporting business development staff
Support colleagues with General Agency duties during holiday / sickness absence where appropriate licences or knowledge exist
Administer all networking instructions to meet Agency completion standards
Implement customer payment transactions and processing procedures to maintain Agency credit control
Comply with all applicable sections of the NFU Mutual General Insurance Compliance Manual for the Agency Network, the Agent's Claims Guide, the Agency Guide and any local Agency procedures
Produce correspondence to required timeframes and quality standards
Perform other duties as assigned by Agent / Senior Agent in relation to the general operational tasks of the business
Tasks specific to your role
Handle Incoming customer enquiries for products within your licenced remit
Promote Financial Services and make appointments for the Agency Financial Advisor
Work as a team with incoming call volumes to assist with a fairly distributed workload
Continual training to develop skills and maximise personal opportunity
Knowledge, Skills and Attributes
Be able to communicate effectively, both written and verbal. This may include writing to customers such as within post call letters.
Be able to problem solve, use your own initiative and judgement
Demonstrate attributes of honesty, integrity, due skill, care and diligence
Possess good IT skills to use General Microsoft Office programmes and specific NFU Mutual systems such as iFaces, iAchieve, CRM and Bridge.
Sales and Customer service skills connecting basic knowledge of General Insurance products
Be engaging and accepting of an all inclusive environment and willing to support and coach others where required
Limit of Authority
No regulated advice to be given or implied on cover for unlicenced General Insurance products
No regulated advice to given or implied relating to claims for unlicenced General Insurance products
Claims authority as per the Agency Delegated Claims Authority
Underwriting authority as per the on-line Underwriting Manual
No regulated advice to be given or implied on Financial Services products
BillingCenter authority as per on-line Process manual.Training:You will work towards your:
Insurance Practitioner L3 – Junior Broker Apprenticeship.Training will be via Davies, virtually. 6 hours per week off the job training.Training Outcome:Upon successful completion of your apprenticeship, our business has a wide range of roles/skills that could could be suitable.Employer Description:Financial Services BusinessWorking Hours :Monday to Friday, 9.00 to 17.00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Team working....Read more...
As a Business Admin Apprentice, you will work closely with the team to support daily operations. Your main duties will include:
Handling inbound enquiries via phone, email, and web chat.
Checking initial eligibility for various debt solutions
Inputting and managing client information on internal systems.
Following up with potential leads and gathering required documentation
Supporting the admin and advisor teams with general office tasks.
Delivering excellent customer service and maintaining confidentiality at all times
Learning and understanding the financial products we offer to support client queries
This is a fantastic opportunity for someone looking to grow in a professional, customer-focused environment.Training:
Business Administrator Level 3 Apprenticeship Standard
Training delivered by Rochdale Training via on-site visits
Monthly Training 1:1s with a qualified trainer to support development and progression
Training Outcome:
Opportunity for a full-time role upon completion
Potential progression to a full-time Lead Conversion Specialist and further to a full Debt Solutions Advisor role
Ongoing personal development and support with further qualifications
Employer Description:The Debt Advice Service provides confidential and professional debt advice, helping individuals regain control of their finances. We pride ourselves on a client-first approach and offer tailored debt solutions. This is a great opportunity to join a growing, supportive team and build a career in a meaningful industry.Working Hours :40 Hours per week, working patterns between the hours of Monday to Friday, 9.00 am to 6.30 pm.
Shifts to be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working....Read more...
Assisting in the processing of client’s financial records for tax purposes.
The role will include:
· Day to day dealings with our client base
· Bookkeeping
· Preparation of small business accounts
· Assisting in the preparation of larger business accounts
· Working towards XERO Advisor certification
· Exposure to VAT ReturnsTraining:Off the job training will be provided by Oldham College one day a week.
Working towards a Level 2 Accounts or finance assistant apprenticeship standard.Training Outcome:Following a successful apprenticeship, we would be prepared to offer permanent opportunities within the company.Employer Description:We are a long-established Accountancy Practice based in Bury.Working Hours :Monday - Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Team working,Initiative....Read more...
Inputting information onto Beckett systems
Generate quotes from various providers online platforms and request offline quotations
Undertake scanning and ensure information is saved in the right place
Prepare meeting packs for consultants, with supervision, including governance meetings
Produce accurate records and documents including emails, letters and files
Complete post meeting housekeeping – including actions and updating systems where directed
Liaise with the team regarding reviews that are due each month and keep opportunities up to date
Complete anti money laundering checks via Smart Search and companies house for corporate clients
Generate policy information request letters for letters of authority and change of agency and send to providers
Assist with administering new and existing schemes and respond to scheme queries
Assist in formatting data from clients and eligibility and upload for scheme processing
Provide general administrative support to Employee Services team members, working closely with business support colleagues
Take ownership for learning and self-development, seeking support and direction as necessary
Maintain and update my talent development record, via the Beckett Academy App, ensuring my objectives are up to date and impact of any training is recorded
Take part in workplace activities to promote problem solving
Training:
Business Administrator Level 3 Apprenticeship Standard
All training will take place at work
Training Outcome:
There is a clear career pathway through ES team. However, this qualification would stand you in good stead for other administration roles within Becketts
Employer Description:Becketts was established in 1988 and is recognised as one of the largest regional providers of financial advice to individuals and corporate clients. We have offices across the East of England and currently manage assets in excess of £1bn on behalf of our clients. We are very proud to have been certified as a B Corporation (B Corp). This means our business meets the highest standards of social and environmental performance, transparency and accountability. We hold the accreditation of Chartered Financial Planners, the most prestigious award in our profession, which means our clients enjoy the highest standards in our industry. A recent client survey revealed an average score of 9.6 out of 10. We are ranked as being one of the Top 100 Financial Firms in the UK by FT Advisor, a Financial Times publication, and Citywire’s New Model Adviser. We have also received a number of awards for our employee engagement, client satisfaction and innovation within financial services.Working Hours :Monday - Friday, 9.00am - 5.00pm, with an unpaid hour break for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Analytical skills,Team working,Willing to learn,Trustworthy....Read more...
We are looking for a driven individual to join our Customer Service team to assist in delivering an outstanding customer experience as first point of contact. As a customer service parts advisor, you will deliver exceptional customer service, maximise sales opportunities and gain excellent product knowledge.
Duties:
Promote good customer relations.
Identify accurately customer requirements.
Locate, issue and document the sale of parts to customers and workshops, inspecting for quality prior to supply.
Maintain and continually improve the quality of service provided to the customer.
Trained - to receive, inspect and check documentation of all incoming parts.
Trained - to adequately package material, which is to be despatched from the parts department.
To carry out any additional duty relative to the parts department as requested.
Training:Training is delivered in the workplace with visits from S&B Automotive Academy's Customer Service Account Manager both face-to-face and over the phone. The Account Manager will also offer support, advice and guidance by monitoring progress through the use of electronic logbook which both employer and the apprentice will have access to 24/7 365 days a year.Training Outcome:Apprenticeships are a unique way to begin a career where you get hands‐on training, technical classroom instruction, and a paycheck all at the same time. There are lots of different ways you can use your skills from this apprenticeship to expand in the future.Employer Description:Our business takes many different forms. From delivering complex remarketing solutions to providing critical logistics services, we really are the backbone of the UK’s automotive supply chain. Together, we’re more than just the sum of our parts. We’re a talented team with diverse experiences, backgrounds and skills. This is what sets us apart. Whether you’re an IT specialist, financial professional, or yard operative, you’ll find a culture that supports you, trusts you and allows you to thrive. At BCA, you’ll have all you need to feel part of a team.Working Hours :Monday to Friday, 08:00 - 16:00.Skills: Attention to detail,Customer care skills,Problem solving skills,Logical,Team working....Read more...
We are working with a friendly local firm who are looking to bring in an additional Probate Fee Earner to their Private Client team.
The Role
You will take a leading role in the administration of estates, including high value and complex
matters, and serve as a trusted advisor to clients navigating the probate process. Managing your own caseload, you will be liaising with executors, beneficiaries, HMRC, and other professional parties.
Key Responsibilities
Manage a full and varied caseload of probate matters, including complex, high-value, and
taxable estates.
Prepare and submit probate applications (both online and paper), including IHT205 and
IHT400 forms.
Draft detailed estate accounts, deal with the collection and distribution of assets, and handle
cross-border elements.
Liaise with executors, beneficiaries, HMRC, financial institutions, and the Probate Registry.
About You
A minimum of 6–8 years’ experience in UK probate and estate administration
Qualified Chartered Legal Executive or STEP qualified fee earner.
Proven ability to manage complex matters independently with minimal supervision.
In-depth knowledge of inheritance tax reporting, estate taxation, and probate processes.
Experience with international estates, trusts, or business succession matters.
What’s in it for you?
Competitive Salary
Flexible working office days and flexible working hours
Generous holiday allowance
Pension Scheme
If you are interested in this Probate Fee Earner role in Mansfield, then please get in touch with Vicky Cavendish on 0113 236 6713 to find out more information, or if you’ve a CV to hand, please submit this for review. To hear about other legal opportunities that we have available, please visit our website. Alternatively, if you know anybody who would be suitable for this role, then please let them or us know, as we offer a reward for successful referral. For full terms, please visit our website.
Please note our advertisements use PQE and salary level purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.....Read more...
As an Associate or Senior Associate, you will play a key role in the Banking Team working closely with partners and clients on a wide range of transactions, including secured and unsecured lending, acquisitions, project finance, and real estate finance.
The Client
Our client is a globally recognised full-service law firm, well known for its exceptional client service and commitment to delivering high-quality legal work across a wide range of industries. With an outstanding reputation both nationally and internationally, the firm is renowned for fostering a collaborative, inclusive, and supportive team environment. They are dedicated to the professional development of their employees, providing genuine opportunities for career progression and the chance to make a meaningful impact.
Benefits
Hybrid working (3 days from the office, 2 days from home)
Competitive salary and bonus structure
Exposure to high-profile, complex work alongside market-leading professionals
Clear pathways for career progression
The Role
Your responsibilities will include:
Leading and managing significant banking and finance transactions, including drafting, and negotiating complex legal documents such as loan agreements and security documentation.
Providing strategic legal advice to clients on bespoke financial arrangements, ensuring solutions align with their commercial objectives.
Building and maintaining strong client relationships, acting as a trusted advisor and contributing to business development initiatives.
Conducting legal research on relevant banking and finance legislation, regulation, and case law to ensure the highest standard of client service.
Mentoring and supervising junior team members, fostering their professional development.
Collaborating with colleagues across practice areas, including corporate and real estate, to deliver integrated legal services to clients.
The Ideal Candidate
You will have around 4-10 years of PQE in banking and finance, with demonstrable expertise in leading complex transactions. This is simply given as a guide - there are multiple opportunities available within the team at Associate and Senior Associate level, and the Partners are keen to speak to Banking Lawyers at all levels of qualification.
A strong academic background combined with excellent legal research, drafting, and negotiation skills.
A proactive and adaptable approach, with the ability to manage multiple work streams and deliver under tight deadlines.
How to Apply
If you are interested in this Leeds based Senior Associate (Banking) opportunity, or wish to apply, please contact Sophie Linley or Kieran Wallace at Sacco Mann on 0113 245 3338 or ask to speak to another member of the Private Practice team.....Read more...
Technical Sales Advisor Location: Totnes
Mego Employment is delighted to represent a respected local company known for its outstanding customer service, meticulous attention to detail, and bespoke design solutions.
We are currently seeking a confident, ambitious, and proactive Technical Sales Advisor to guide clients smoothly and efficiently through the sales pipeline—from initial enquiry to the successful completion of solar PV and battery storage installations. This role involves both domestic and commercial projects, so experience with large-scale solar PV and battery systems is highly advantageous.
The Role:
Overseeing our Residential Sales pipeline
Caretaking our client base from initial enquiry to handover to PM
Reporting – weekly and monthly reporting to help with budget planning, meeting sales targets and financial forecasting
Stay up to date with any changes in regulations that can affect products offered
Keep pricing of equipment up to date and competitive
Work with marketing and suppliers to create offers for clients
Design of Solar PV and battery systems in both PVSYST and OpenSolar
Pricing system designs appropriately and producing quotes
Making sales calls to clients, from initial enquiry to technical follow-up and more detailed presentations using Microsoft Teams
Presentation skills – presenting system design and modelling to clients
Carry out site visits, evaluating sites from an installer perspective and review quotes accordingly
Working to quarterly sales targets to meet business targets, motivating and supporting the sales team to meet team targets
Managing the pricing of equipment on Open Solar
Advising customers on the phone and attending events and shows as necessary
Completing a desktop survey ahead of a site-visit
Generating personalised solar and battery storage quotes using our bespoke software
Visiting site to collect any further information needed for a successful installation and to close the deal
Liaise with operations teams regarding the quote to facilitate a smooth delivery
Liaise with marketing to advise on strategic campaigns
Other reasonable tasks as requested by your manager
You Are:
friendly, flexible and a superb communicator
able to or willing to learn how advise clients on a range of solar and battery solutions
highly organised and able to manage multiple tasks effectively
self-managing and proactive
great satisfaction from bringing the highest quality service to the customer
driven by contributing your energy to creating energy resilience for future generations
The Ideal Candidate Will Have:
Experience in the solar industry; however, candidates with technical system knowledge in related or similar sectors will be considered.
A minimum of 3 years' sales experience, preferably within a commercial or technical sales environment (ie carbon emissions, sustainability, energy independence).
Proven track record of working towards and achieving sales targets.
Desirable Knowledge (Training Provided):
HubSpot CRM
OpenSolar design software
The renewables/energy sector
Interested? Call 01803 840844 and ask for Chris Henry to learn more. Alternatively, email: chris.henry@mego.co.uk
Mego Employment Ltd acts as an employment agency for permanent roles and an employment business for temporary positions.....Read more...
Main duties the apprentice will learn:
Deliver a high-quality service to all visitors at the Student Living Hub
Respond promptly and effectively to customer enquiries across all channels (in-person, email, telephone, and social media) concerning a full range of accommodation issues
Advise students on appropriate housing options, including University, Partner, and private sector accommodation
Provide updates to the wider team on Key Performance Indicators (KPIs) and trends related to customer enquiries
Manage the accommodation transfer process and requests for early release from accommodation
Handle complaints confidently and efficiently, escalating issues to the relevant manager when necessary
Update the student record database, StarRez, ensuring records are current and all correspondence is logged accurately and professionally
Monitor knowledge bases and University websites to ensure their relevance, accuracy, and support a quality user journey
Ensure clear communication and effective information sharing with other Student Living departments and across the University
Maintain up-to-date knowledge of private accommodation options across Birmingham (training will be provided)
Generate references for students moving into the private sector
Adhere to General Data Protection Regulations (GDPR), IT, Health and Safety, and financial policies, and other relevant legislation at all times, handling sensitive and confidential information professionally
Undertake any other duties commensurate with the grade of the post as required
You will be expected to engage fully with the University of Birmingham apprenticeship scheme, attending mandatory group days and contributing to the successful promotion of the scheme by representing your department in a positive manner
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Training Outcome:On completion of this apprenticeship, you may be able to progress into one of the following roles:
Customer Service Advisor
Administrator
Team Leader
Employer Description:A world top 100 university and part of the prestigious Russell Group, the University of Birmingham makes important things happen. Delivering groundbreaking research and excellent research led teaching.
People are at the heart of what we are and do.
The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.
We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.
The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum, and botanical gardens.Working Hours :Hours of work will be flexible and as required to meet the demands of a business that can have a changeable pattern across the year, including evening and weekend work as required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
