We are looking for an individual with outstanding sales, customer service and administration skills to join this award winning small dedicated team where you will be fully supported and trained. The Sales and Customer Service Advisor role is predominately a telephone based position where you will be ensuring customers are offered a first class service. This is a permanent, full-time role with hybrid working after training, based near Thame offering a salary of up to £25,000.
Key responsibilities for the Sales and Customer Service Advisor:
Advising the customers on their requirements
Identifying opportunities to cross sell products to new and existing customers
Dealing with claims
Actively contacting customers to discuss their renewal dates
Conducting daily banking functions and credit control
Maintaining records to ensure compliance
Providing leads to the financial advisor
Implement and oversee campaigns, reporting weekly activity to the financial advisor
Coordinating the team to provide leads to the financial advisor
Providing support at shows and events
Skills/experience required for the Sales and Customer Service Advisor:
Exceptional sales and customer service skills
Worked in a targeted sales environment
Engaging telephone manner
Solid administration experience
Exemplary people skills
Strong problem solving skills
Motivated to achieve with a keen interest in your own self development
Highly organised, with strong attention to detail
Adept at conflict resolution
Own transport essential due to rural location
What’s in it for you?
You will be working for an established and well-respected brand who are leaders in their field, their ethos is offering personal local service and expert advice. This is your opportunity to be part of their success. The role comes with an extensive training plan to aid your development and ultimate progression with the business.
The starting salary is up to £25,000, with working hours of 8:30am – 5pm Monday to Friday, hybrid working after training, 28 days holiday (including bank holidays), contributory pension, training and development, progression opportunities, full sick pay (after one years’ service) discounts on products, beautiful working environment, free onsite parking and working in a close small team environment.
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Leaving Care Personal Advisor - Ashton-under-LyneAre you a passionate, dedicated Leaving Care Personal Advisor looking for your next role? 4Recruitment Services are recruiting a Personal Advisor to join a leaving care team based in Tameside. Umbrella Rate: £19.14 - £20.86 per hour Duration: 3 months initiallyHours: Monday to Friday, 8.30am – 5pm, 36 hrs/week – Hybrid - All Duty days must be worked from office base and normally 2 to 3 days per week in officePersonal Advisor role: Full JD Available
Provide support, guidance and interventions to young people as they develop into adulthood, progress to achieve their own tenancies and become part of their wider communitiesProvide financial support and help them work on their financial skills and budgetingHelp gain access to appropriate accommodation, education, employment and trainingHelp maximise their involvement in community based activitiesLiase with other agencies on their behalfImplement child protection procedures where children/ young people may be at riskAttend, plan and carry out reviews and home visitsFollow and implement recommendations of reviews and pathway plansKeep accurate and up to date records
Essential Requirements
UK Driving Licence, access to a vehicle, business insuranceRecent extensive experience working with young people aged 16-21 in difficulty in a professional capacityKnowledge of the leaving care regulationMust be able bodied, robust and have a positive attitudeYou Must Have Right to Live & Work in the UKEnhanced Child and Adult DBS registered to the update service
We also offer an outstanding referral scheme for any Leaving Care Personal Advisor friends or colleagues.If you are a Leaving Care Personal Advisor and would like to express your interest, please contact us for this great opportunity by calling on 0208 514 9110 and speak to Sammy Davis Or email on, sammyd@4recruitmentservices.com Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.....Read more...
CUSTOMER SERVICE ADMINISTRATOR – FINANCIAL SERVICESLONDON
UP TO £30,000 + HYBRID + PROGRESSION
We now have a fantastic opportunity for an experienced Customer Service Administrator to join a stable and growing financial services business in London. A fantastic career move for an ambitious, enthusiastic, outgoing, professional and experienced Customer Service Administrator, Sales Administrator, Administrator, Sales Advisor, Sales Executive or Account Manager within a business-to-business, commercial, insurance or finance role, with face-to-face meeting experience, good rapport building and communication skills.CUSTOMER SERVICE ADMINISTRATOR
Assisting with client enquiries and queries
Supporting clients who are looking to set up accounts
Reaching out to new clients to support them in their onboarding
Improving clients services and recognising opportunities
Providing excellent service to clients
Ensure all clients are contacted regularly
Ensure client on-boarding and ongoing service queries are managed efficiently and in a timely manner
THE PERSON:
Previous experience as A Customer Service Administrator, Sales Administrator, Administrator, Sales Advisor, Sales Executive or Account Manager
Experience in Financial Services, Insurance, FinTech or a similar market is desirable
Excellent communication skills
Enthusiastic and professional approach
Excellent IT Literacy and Excel skills
Fluent in English, written and spoken
A team player with strong communication and problem-solving skills
Develop and maintain good solid business relationships with clients and able to work under pressure in different work situations.
BENEFITS:
Positive, encouraging team
Excellent bonus scheme
Growing UK Business
Hybrid working
Fantastic progression & development
25 days Holidays + Bank Holidays
TO APPLY: Please send your CV via the advert for the Customer Service Administrator position via the advertisement for immediate consideration.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
CUSTOMER SERVICE ADMINISTRATOR – FINANCIAL SERVICESLONDON
UP TO £30,000 + HYBRID + PROGRESSION
We now have a fantastic opportunity for an experienced Customer Service Administrator to join a stable and growing financial services business in London. A fantastic career move for an ambitious, enthusiastic, outgoing, professional and experienced Customer Service Administrator, Sales Administrator, Administrator, Sales Advisor, Sales Executive or Account Manager within a business-to-business, commercial, insurance or finance role, with face-to-face meeting experience, good rapport building and communication skills.CUSTOMER SERVICE ADMINISTRATOR
Assisting with client enquiries and queries
Supporting clients who are looking to set up accounts
Reaching out to new clients to support them in their onboarding
Improving clients services and recognising opportunities
Providing excellent service to clients
Ensure all clients are contacted regularly
Ensure client on-boarding and ongoing service queries are managed efficiently and in a timely manner
THE PERSON:
Previous experience as A Customer Service Administrator, Sales Administrator, Administrator, Sales Advisor, Sales Executive or Account Manager
Experience in Financial Services, Insurance, FinTech or a similar market is desirable
Excellent communication skills
Enthusiastic and professional approach
Excellent IT Literacy and Excel skills
Fluent in English, written and spoken
A team player with strong communication and problem-solving skills
Develop and maintain good solid business relationships with clients and able to work under pressure in different work situations.
BENEFITS:
Positive, encouraging team
Excellent bonus scheme
Growing UK Business
Hybrid working
Fantastic progression & development
25 days Holidays + Bank Holidays
TO APPLY: Please send your CV via the advert for the Customer Service Administrator position via the advertisement for immediate consideration.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Leaving Care Personal Advisor
Location: London Borough of Hillingdon
Salary: £24ltd
Contract Type: Initially 3 months
About the Role
The Personal Advisor role is an exciting opportunity for a dedicated and compassionate individual to work in collaboration with qualified Social Workers to assess the needs of looked after young people preparing for adulthood and independence.
Key Responsibilities
Hold a caseload of 18+ care leavers, which will involve specialising in work with defined young people, for example, but not limited to; challenging behaviour, mental health, young offenders and unaccompanied asylum-seeking young people.
Participate in the process of coordinating, preparing, implementing, monitoring and 6 monthly reviewing of Pathway Plans for all allocated young people.
Fulfil the roles and responsibilities of a Personal Advisor as outlined in the local leaving care policy, procedures, and Local Offer.
Develop close and effective working relationships with key agencies and partners to facilitate a coordinated multi-agency response to the identified needs of care leavers.
Advocate on behalf of young people and encourage and empower them in exploring and making decisions to fulfil their potential.
Offer practical assistance; supporting a young person to move their belongings, to help a young person buy essential items for their new accommodation using their Setting Up Home Allowance. To ensure a young person has the right access to eligible welfare benefits and other financial support they may be entitled to.
Be part of a duty rota system and to work flexibly, including regular lone working and at times unsociable hours.
Help organise and attend drop-ins and any relevant activities to engage young people.
Requirements
Experience of working with young people in a social care setting.
Knowledge of relevant legislation, policies, and procedures relating to young people leaving care.
Excellent communication, interpersonal, and organisational skills.
A commitment to safeguarding and promoting the welfare of young people.
A full driving licence and access to a vehicle.
How to Apply
If you are interested in this Personal Advisor role, please submit your CV to erin.webbe@servicecare.org.uk....Read more...
Financial Director / CFO – Holding Company Location: UK + travel.Home-based with regular UK, European and International travel as required.Must understand the UK financial regulations and Accounting Principals.Salary: up to £120,000 competitive (DoE) We are currently looking for an upcoming Financial Director / CFO with strong experience working in family office settings to join our Client’s team. Our client's international business includes Hotels and Restaurants.You will join an international structure and work closely with the Principal and his team. A financial team is in place for the day-to-day needs of the international businesses, and we are looking for a Financial wizard who will work as an advisor with a primary focus on investments and potential new business opportunities. Role and Responsibilities:The responsibilities of the role are both ‘broad’ and ‘deep’ – in essence to be the ‘first port of call’ for all things financial relating to new investments and as business requires.Our client is very ambitious and is keen to consider opportunities internationally therefore it is expected that this position will require travel. Personal Characteristics:
Confidence in dealing direct with the Principal and PartnerSelf-starter with a can do attitudeAbility to work to short response timelinesMethodical, structured and detail orientatedCommercial senseUnderstanding of the FO / Holding Company environment, in particular the need for discretion and confidentialityFlexible to travel nationally and/or internationally as needed
Experience
Required – Establishing and maintaining financial management and reporting processes for small/medium sized business with overseas operationsPreferred but required – Family Office/HNW exposureRelevant Financial Degree and Qualification for working with the UK accounting standardsEnglish fluency
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Finance Manager Location: London Contract: Permanent Salary: £62,457 – 70,401 Start Date: Flexible Sector: Local Government *Hybrid Working* Contact: greg.waite@servicecare.org.ukJob Description Service Care Solutions are currently recruiting on behalf of a Local Authority in London for 2x Finance Managers to join the team on a permanent basis. The authority currently have a post available in their Commercial/Capital finance team and in their HRA/Housing Finance team.
Capital/Commercial Finance Manager:
Leading the Capital Finance Business Partnering team, managing a team of 3/4 employees.
Working with services to develop business cases for large scale capital projects with a commercial mindset.
Leading on financial modelling and investment/option appraisals for major projects for both revenue and capital.
Leading on budget setting, monitoring and closing of Capital projects.
Act as a key financial advisor providing strategic support and input on investments and projects.
HRA/Housing Finance Manager:
Managing a team of 5, leading on financial strategy and financial management
Preparing monitoring report, working closely with team and Housing service
Support the longer-term council-wide financial position and develop financial strategies with stakeholders
Prepare and present complex and diverse informative, high quality reports to members and other senior stakeholders
Provide senior expert specialist advise and to act on behalf of the Authority on high-level complex matters,
Candidate Criteria
CCAB/CIMA Qualified Accountant with extensive PQE
Extensive experience within Local Government Finance at a senior level.
Experience of working on either Capital/Commercial or HRA/Housing Finance
Experience of financial modelling, budget setting and providing advice to senior members
Experience of managing a team of qualified professionals with strategic vision
Great communication skills with the ability to work well on own initiative as well as part of a team
If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on 01772 208969 or email greg.waite@servicecare.org.ukService Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.....Read more...
Harper May is currently collaborating with a respected Nonprofit Organisation, dedicated to positive change and committed to making a difference in the lives of individuals and communities.As the Finance Business Partner, you will serve as a strategic advisor to our program teams, providing financial expertise and insight to support effective decision-making and resource allocation. This is a unique opportunity to apply your financial skills and passion for social impact in a dynamic nonprofit environment.Key Responsibilities:
Provide a high-quality financial support to the nominated internal stakeholders. These may vary and will include some of the following: Food, Supply Chain & Logistics teams, Network Partner support, Operational centres (warehouses) and Support functions. Deliver monthly management accounts and KPI reporting for the nominated stakeholders. Monitor spend and provide financial insight and expertise to drive the delivery in line with Group strategic direction. Collaborate with the nominated internal stakeholders to develop and manage budgets and forecasts. Enhance financial reporting and analysis and develop KPI capabilities for the nominated stakeholders. Coach budget holders on finance systems and processes to develop effective budget management and controls.Provide cover for other Finance Business Partners when required, mainly around month end processes and management account reporting. Involvement in month end processes: produce month end journals, conduct balance sheet reconciliations for the nominated business centres. Support with the development and monitoring compliance of the financial policies and processes and controls. Oversee financial aspects of grants, ensuring compliance and accurate reporting to funders. Provide financial guidance and support to the finance transactional team. Line manage (or dotted line management responsibilities, dependant on experience) the finance offices in the operational centres (warehouses)Lead on process improvements in the business areas of responsibility. Provide any other support as and when required. Some travel to the operational centres and network partners, across the UK, will be required.
Qualifications/Skills
CIMA/ACCA/ACA fully qualified or equivalent experienceBusiness partnering experience, preferably in a similar size organisation and business model. Experience in the commercial Supply Chain & Logistics industry will be of advantage.A good track record in managing month end processesStrong financial accounting backgroundAdvanced Excel skills and experience using a range of accounting software and financial reporting toolsExcellent written and verbal communication skills with the ability to adapt a style to various stakeholdersAbility to build effective relationships across teams, ensuring staff are supported, motivated and challenged to achieve objectives Line management experience will be of advantageStrong analytical and problem solving skillsAbility to adapt and influence changeAn understanding of either the food industry and/or the logistics industry would be advantageous....Read more...
Corporate Travel Advisor | Luxury Travel Industry | Malta | Competitive Salary + Yearly Bonus | Hybrid Working + Flexible hours
Corporate Travel Advisor is required for our esteemed client based in Malta, a leader in the travel industry known for its modern approach to business and dedication to employee welfare. This innovative company offers an excellent pathway for career progression, nurturing a supportive and dynamic work environment. The Corporate Travel Advisor will enjoy the flexibility of working 4 days on with 3 days off, adjustable working hours, and exclusive employee benefits including free parking at Portomaso and attractive bonuses. Ideal for those passionate about providing top-tier corporate travel services, this role promises a rewarding and enriching career journey within a luxurious and forward-thinking setting. Join us and elevate your career in corporate travel advisory to new heights.
What's on offer to you?
Competitive Salary + Yearly Bonus.
Work 4 days, enjoy 3 off. Shifts can include weekends.
Flexible Hours and Work From Home.
Free Parking 24/7 at Portomaso.
Lunch allowance every day if you decided to work from the office.
What You Will Be Doing
Provide expert advice on travel options, including nights, accommodations, and transportation.
Manage travel itineraries and ensure all arrangements are booked and confirmed.
Research and negotiate rates and discounts with airlines, hotels, and car rental companies.
Coordinate and arrange meetings, conferences, and special events.
Stay up-to-date with travel trends, industry news, and travel regulations.
Handle and resolve any issues or complaints from clients in a professional manner.
Assist with statistical and financial records.
What You Will Need to Succeed In This Role
Minimum of 2 years of experience in corporate travel planning or a related ?eld.
In depth IATA knowledge, including the use of Central Reservation System Amadeus.
Excellent communication and interpersonal skills.
Attention to detail and ability to multitask.
Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
Ability to work independently and as part of a team.
Understanding of travel regulations and policies.
Ability to work in a highly-pressured and dynamic environment, and ability to adapt to an
increase in travel requests.
Critical thinker and problem-solving skills.
Supports 24/7 environment
Keywords: Corporate Travel Advisor | Malta | Luxury Travel Agency | Competitive Salary + Yearly Bonus | Work from home | Recruitment |
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Are you an accomplished PR professional ready to take the next step in your career? The Opportunity Hub UK is partnering with a growing Central London based Corporate Communications PR agency who is seeking an exceptional Account Manager to join their team with a keen interest in Financial Services. This agency is known for their strategic approach and creative campaigns in Corporate communications. They boast an impressive portfolio of clients across diverse industries though you'll have a keen interest in their Financial Services client base. You will play a pivotal role in driving client satisfaction, cultivating strong relationships, and executing successful PR strategies. Here's what you'll be doing:Developing and implementing strategic PR campaigns to enhance brand reputation and achieve client objectives.Leading and mentoring a team of PR professionals, empowering them to deliver exceptional results.Building and nurturing strong client relationships, serving as a trusted advisor and ensuring their needs are met.Overseeing PR activities, including media relations, content creation, events, and social media engagement.Monitoring campaign performance and providing strategic recommendations for continuous improvement.Collaborating with internal teams and external partners to deliver integrated communication solutions.Staying informed about industry trends and innovative PR techniques to drive success.Here are the skills you'll need:Experience in PR, managing client accounts and leading teams.Proven track record of delivering successful PR campaigns and achieving measurable results.Excellent communication and presentation skills.Strong leadership abilities, inspiring and guiding teams towards excellence.Strategic thinking, problem-solving skills, and a flair for creativity.Exceptional organisational and time management skills.Solid understanding of the media landscape and evolving PR trends.Experience in sectors such as technology, lifestyle, or finance is advantageous.Here are the benefits of this job:Competitive salary range of £35,000-£55,000, reflecting your experience and expertise.Hybrid working - 3 days in the office. Opportunity to work with prestigious clients and make a significant impact.Supportive and collaborative work environment that fosters growth and development.Exciting challenges and a diverse range of projects across industries.Work-life balance and flexible working arrangements.....Read more...
We are currently seeking two further Credit Control / Purchase Ledger Advisors, whether you're eager to kick-start your career or an experienced professional ready to take on a new challenge. This role offers an exciting opportunity to begin your journey or to further develop your skills in a dynamic environment.
Role Overview
As a Credit Control / Purchase Ledger Advisor, you will play a crucial role in supporting the sales and customer service teams with credit control and account management. Your responsibilities as part of a team will include:
Reviewing new account applications
Reconciling customer/supplier accounts
Managing relationships to resolve account queries
Communicating via email & telephone
Assisting with departmental tasks
Participating in ledger reviews
Collaborating with internal departments and the Financial Shared Service Centre
Supporting company audits
Credit Control
Managing sales ledger accounts
Chasing, reconciling, and allocating customer accounts
Placing and releasing accounts on hold
Raising credits and processing refunds
Managing various payment transactions
Purchase Ledger
Uploading invoices into SAP
Reconciling supplier statements
Managing payment runs
Managing petty cash and cheque payments
Chasing internal invoice approvals
Expenses
Managing staff cost centre data
Creating new users
Approving business expenses
Resolving expense-related issues
Skills and Attributes Required for the Credit Control / Purchase Ledger Advisor
Strong attention to detail
Good numerical skills
Ability to work effectively in a team
Good working knowledge of Microsoft Office suite including Excel
Excellent communication skills
Sage, SAP knowledge is an advantage
What’s in it for You
If you are enthusiastic, eager to learn, and ready to take on a new challenge, we want to hear from you! No prior experience is necessary for candidates with the right drive, as full training will be provided.
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities. The starting salary offered is £24,000 - £27,000 per annum (dependent on experience) The hours are a 37.5 hours a week, 8:30 – 17:00 pm Monday to Friday with 1 hour for lunch, 3 days in the office, 2 days at home after probation. You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
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We are currently seeking two further Cash Management Advisors, whether you're eager to kick-start your career or an experienced professional ready to take on a new challenge. This role offers an exciting opportunity to begin your journey or to further develop your skills in a dynamic environment.
Role Overview
As a Cash Management Advisor, you will play a crucial role in supporting the sales and customer service teams with credit control and account management. Your responsibilities as part of a team will include:
Reviewing new account applications
Reconciling customer/supplier accounts
Managing relationships to resolve account queries
Communicating via email & telephone
Assisting with departmental tasks
Participating in ledger reviews
Collaborating with internal departments and the Financial Shared Service Centre
Supporting company audits
Credit Control
Managing sales ledger accounts
Chasing, reconciling, and allocating customer accounts
Placing and releasing accounts on hold
Raising credits and processing refunds
Managing various payment transactions
Purchase Ledger
Uploading invoices into SAP
Reconciling supplier statements
Managing payment runs
Managing petty cash and cheque payments
Chasing internal invoice approvals
Expenses
Managing staff cost centre data
Creating new users
Approving business expenses
Resolving expense-related issues
Skills and Attributes Required for the Cash Management Advisor
Strong attention to detail
Good numerical skills
Ability to work effectively in a team
Good working knowledge of Microsoft Office suite including Excel
Excellent communication skills
Sage, SAP knowledge is an advantage
What’s in it for You
If you are enthusiastic, eager to learn, and ready to take on a new challenge, we want to hear from you! No prior experience is necessary for candidates with the right drive, as full training will be provided.
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities. The starting salary offered is £24,000 - £27,000 per annum (dependent on experience) The hours are a 37.5 hours a week, 8:30 – 17:00 pm Monday to Friday with 1 hour for lunch, 3 days in the office, 2 days at home after probation. You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
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Applications are invited for an experienced Paramedic with appropriate clinical triage experience to join our client's Urgent Care Team based in Welwyn Garden City as Clinical Advisor - supporting the delivery of the NHS 111 Telephone Triage Service. This is an excellent opportunity to make a difference to people’s everyday lives and contribute towards helping the overall NHS service. There is opportunity for either full-time or part-time roles, with shifts to cover a 24/7 rota including weekends and bank holidays. In addition to the benefit of local NHS knowledge, applicants must be in a position to be able to attend the Centre in person, for occasional meetings and future training if required. The salary for this role is commensurate with NHS Band 6 (£20.13 per hour) with shift enhancements for evenings, nights, weekends and bank holidays (up to 25.43 per hour) Summary of role: - To carry out complex clinical triage, providing assessment, advice and information to the patient. - Utilising your professional judgement in referring callers to other agencies as appropriate. - Responding to and assisting call handlers in the management of critical situations. - Manage the patient flow whilst ensuring patient safety. Person requirements: - Registered Paramedic with full HCPC registration. - Minimum of two years' appropriate post-registration clinical experience, able to evidence excellent Triage skills including both Adults and Children. - Exceptional verbal and written communication skills. - A dedicated workspace at home (if not applying for a centre-based role) A full job description is available upon application. Successful applicants will enjoy career development and the opportunity to work alongside a multidisciplinary team of other healthcare specialists. The additional benefits include: - Non contractual bonus awards and incentive payments - 28 days annual leave inclusive of bank holidays (pro-rota to hours) - NHS pension scheme - Blue Light Card, NHS discounts and Perkbox discounts, offering staff access to over 200 perks and discounts at major stores, cinemas and restaurants - Annual staff award programme - A wide range of personal and professional development opportunities for all staff - Employee Assistance Programme offering free legal, financial and counselling advice - Free Starbucks hot drinks (some sites only)Jarrodean is a leading healthcare recruitment partner with expertise in the placement of the full range of qualified clinical staff. As a nurse-led consultancy, our detailed understanding of the complexity of the Clinical Advisor role places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers. For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.comIf this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Applications are invited for an experienced Paramedic with appropriate clinical triage experience to join our client's Urgent Care Team based in Peterborough as Clinical Advisor - supporting the delivery of the NHS 111 Telephone Triage Service. This is an excellent opportunity to make a difference to people’s everyday lives and contribute towards helping the overall NHS service. There is opportunity for either full-time or part-time roles, with shifts to cover a 24/7 rota including weekends and bank holidays. In addition to the benefit of local NHS knowledge, applicants must be in a position to be able to attend the Centre in person, for occasional meetings and future training if required. The salary for this role is commensurate with NHS Band 6 (£20.13 per hour) with shift enhancements for evenings, nights, weekends and bank holidays (up to 25.43 per hour) Summary of role: - To carry out complex clinical triage, providing assessment, advice and information to the patient. - Utilising your professional judgement in referring callers to other agencies as appropriate. - Responding to and assisting call handlers in the management of critical situations. - Manage the patient flow whilst ensuring patient safety. Person requirements: - Registered Paramedic with full HCPC registration. - Minimum of two years' appropriate post-registration experience, able to evidence excellent Triage skills including both Adults and Children. - Exceptional verbal and written communication skills. - A dedicated workspace at home (if not applying for a centre-based role) A full job description is available upon application. Successful applicants will enjoy career development and the opportunity to work alongside a multidisciplinary team of other healthcare specialists. The additional benefits include: - Non contractual bonus awards and incentive payments - 28 days annual leave inclusive of bank holidays (pro-rota to hours) - NHS pension scheme - Blue Light Card, NHS discounts and Perkbox discounts, offering staff access to over 200 perks and discounts at major stores, cinemas and restaurants - Annual staff award programme - A wide range of personal and professional development opportunities for all staff - Employee Assistance Programme offering free legal, financial and counselling advice - Free Starbucks hot drinks (some sites only)Jarrodean is a leading healthcare recruitment partner with expertise in the placement of the full range of qualified clinical staff. As a nurse-led consultancy, our detailed understanding of the complexity of the Clinical Advisor role places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers. For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.comIf this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Applications are invited for an experienced Registered Nurse or Paramedic with appropriate clinical triage experience to join our client's Urgent Care Team as Clinical Advisor - supporting the delivery of the NHS 111 Telephone Triage Service at their centre based in Welwyn Garden City. This is an excellent opportunity to make a difference to people’s everyday lives and contribute towards helping the overall NHS service. There is opportunity for either full-time or part-time roles, with shifts to cover a 24/7 rota including weekends and bank holidays. In addition to the benefit of local NHS knowledge, applicants must be in a position to be able to attend the Centre in person, for occasional meetings and future training if required. The salary for this role is commensurate with NHS Band 6 (£20.13 per hour) with shift enhancements for evenings, nights, weekends and bank holidays (up to £25.43 per hour) Summary of role: - To carry out complex clinical triage, providing assessment, advice and information to the patient. - Utilising your professional judgement in referring callers to other agencies as appropriate. - Responding to and assisting call handlers in the management of critical situations. - Manage the patient flow whilst ensuring patient safety. Person requirements: - Registered Nurse or Paramedic with full NMC or HCPC registration. - Minimum of two years' appropriate post-registration clinical experience, able to evidence excellent Triage skills including both Adults and Children - A&E, Acute Medical Admissions, Walk-in Centre, Practice Nursing - Exceptional verbal and written communication skills. - A dedicated workspace at home (if not applying for a centre-based role) A full job description is available upon application. Successful applicants will enjoy career development and the opportunity to work alongside a multidisciplinary team of other healthcare specialists. The additional benefits include: - Non contractual bonus awards and incentive payments - 28 days annual leave inclusive of bank holidays (pro-rota to hours) - NHS pension scheme - Blue Light Card, NHS discounts and Perkbox discounts, offering staff access to over 200 perks and discounts at major stores, cinemas and restaurants - Annual staff award programme - A wide range of personal and professional development opportunities for all staff - Employee Assistance Programme offering free legal, financial and counselling advice - Free Starbucks hot drinks (some sites only)Jarrodean is a leading healthcare recruitment partner with expertise in the placement of the full range of qualified clinical staff. As a nurse-led consultancy, our detailed understanding of the complexity of the Clinical Advisor role places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers. For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.comIf this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Applications are invited for an experienced Registered Nurse or Paramedic with appropriate clinical triage experience to join our client's Urgent Care Team as Clinical Advisor - supporting the delivery of the NHS 111 Telephone Triage Service at their centre based in Peterborough. This is an excellent opportunity to make a difference to people’s everyday lives and contribute towards helping the overall NHS service. There is opportunity for either full-time or part-time roles, with shifts to cover a 24/7 rota including weekends and bank holidays. In addition to the benefit of local NHS knowledge, applicants must be in a position to be able to attend the Centre in person, for occasional meetings and future training if required. The salary for this role is commensurate with NHS Band 6 (£20.13 per hour) with shift enhancements for evenings, nights, weekends and bank holidays (up to £25.43 per hour) Summary of role: - To carry out complex clinical triage, providing assessment, advice and information to the patient. - Utilising your professional judgement in referring callers to other agencies as appropriate. - Responding to and assisting call handlers in the management of critical situations. - Manage the patient flow whilst ensuring patient safety. Person requirements: - Registered Nurse or Paramedic with full NMC or HCPC registration. - Minimum of two years' appropriate post-registration clinical experience, able to evidence excellent Triage skills including both Adults and Children - A&E, Acute Medical Admissions, Walk-in Centre, Practice Nursing - Exceptional verbal and written communication skills. - A dedicated workspace at home (if not applying for a centre-based role) A full job description is available upon application. Successful applicants will enjoy career development and the opportunity to work alongside a multidisciplinary team of other healthcare specialists. The additional benefits include: - Non contractual bonus awards and incentive payments - 28 days annual leave inclusive of bank holidays (pro-rota to hours) - NHS pension scheme - Blue Light Card, NHS discounts and Perkbox discounts, offering staff access to over 200 perks and discounts at major stores, cinemas and restaurants - Annual staff award programme - A wide range of personal and professional development opportunities for all staff - Employee Assistance Programme offering free legal, financial and counselling advice - Free Starbucks hot drinks (some sites only)Jarrodean is a leading healthcare recruitment partner with expertise in the placement of the full range of qualified clinical staff. As a nurse-led consultancy, our detailed understanding of the complexity of the Clinical Advisor role places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers. For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.comIf this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Applications are invited for an experienced Registered Nurse or Paramedic with appropriate clinical triage experience to join our client's Urgent Care Team as Clinical Advisor - supporting the delivery of the NHS 111 Telephone Triage Service at their centre based in Bedford. This is an excellent opportunity to make a difference to people’s everyday lives and contribute towards helping the overall NHS service. There is opportunity for either full-time or part-time roles, with shifts to cover a 24/7 rota including weekends and bank holidays. In addition to the benefit of local NHS knowledge, applicants must be in a position to be able to attend the Centre in person, for occasional meetings and future training if required. The salary for this role is commensurate with NHS Band 6 (£20.13 per hour) with shift enhancements for evenings, nights, weekends and bank holidays (up to £25.43 per hour) Summary of role: - To carry out complex clinical triage, providing assessment, advice and information to the patient. - Utilising your professional judgement in referring callers to other agencies as appropriate. - Responding to and assisting call handlers in the management of critical situations. - Manage the patient flow whilst ensuring patient safety. Person requirements: - Registered Nurse or Paramedic with full NMC or HCPC registration. - Minimum of two years' appropriate post-registration clinical experience, able to evidence excellent Triage skills including both Adults and Children - A&E, Acute Medical Admissions, Walk-in Centre, Practice Nursing - Exceptional verbal and written communication skills. - A dedicated workspace at home (if not applying for a centre-based role) A full job description is available upon application. Successful applicants will enjoy career development and the opportunity to work alongside a multidisciplinary team of other healthcare specialists. The additional benefits include: - Non contractual bonus awards and incentive payments - 28 days annual leave inclusive of bank holidays (pro-rota to hours) - NHS pension scheme - Blue Light Card, NHS discounts and Perkbox discounts, offering staff access to over 200 perks and discounts at major stores, cinemas and restaurants - Annual staff award programme - A wide range of personal and professional development opportunities for all staff - Employee Assistance Programme offering free legal, financial and counselling advice - Free Starbucks hot drinks (some sites only)Jarrodean is a leading healthcare recruitment partner with expertise in the placement of the full range of qualified clinical staff. As a nurse-led consultancy, our detailed understanding of the complexity of the Clinical Advisor role places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers. For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.comIf this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Applications are invited for an experienced Paramedic with appropriate clinical triage experience to join our client's Urgent Care Team based in Bedford as Clinical Advisor - supporting the delivery of the NHS 111 Telephone Triage Service. This is an excellent opportunity to make a difference to people’s everyday lives and contribute towards helping the overall NHS service. There is opportunity for either full-time or part-time roles, with shifts to cover a 24/7 rota including weekends and bank holidays. In addition to the benefit of local NHS knowledge, applicants must be in a position to be able to attend the Centre in person, for occasional meetings and future training if required. The salary for this role is commensurate with NHS Band 6 (£20.13 per hour) with shift enhancements for evenings, nights, weekends and bank holidays (up to 25.43 per hour) Summary of role: - To carry out complex clinical triage, providing assessment, advice and information to the patient. - Utilising your professional judgement in referring callers to other agencies as appropriate. - Responding to and assisting call handlers in the management of critical situations. - Manage the patient flow whilst ensuring patient safety. Person requirements: - Paramedic with full HCPC registration. - Minimum of two years' appropriate post-registration clinical experience, able to evidence excellent Triage skills including both Adults and Children. - Exceptional verbal and written communication skills. - A dedicated workspace at home (if not applying for a centre-based role) A full job description is available upon application. Successful applicants will enjoy career development and the opportunity to work alongside a multidisciplinary team of other healthcare specialists. The additional benefits include: - Non contractual bonus awards and incentive payments - 28 days annual leave inclusive of bank holidays (pro-rota to hours) - NHS pension scheme - Blue Light Card, NHS discounts and Perkbox discounts, offering staff access to over 200 perks and discounts at major stores, cinemas and restaurants - Annual staff award programme - A wide range of personal and professional development opportunities for all staff - Employee Assistance Programme offering free legal, financial and counselling advice - Free Starbucks hot drinks (some sites only)Jarrodean is a leading healthcare recruitment partner with expertise in the placement of the full range of qualified clinical staff. As a nurse-led consultancy, our detailed understanding of the complexity of the Clinical Advisor role places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers. For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.comIf this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Job Title: Customer Service Advisor Locations: Hammersmith and Fulham Contract Type: Temp – Ongoing Work Pattern: 36 hours per week Start Date: Asap Pay rate: £21.12 Umbrella p/hYou will act as first point of contact for customers and ensuring an appropriate service is provided to all customers, to identify any needs such as vulnerability and diversity and ensure that equality of service is offered. The role is a fast-paced environment with focus on delivering and providing excellent customer service and timely resolutions for customers and colleagues.Job Role –
Act as the first point of contact for resident inquiries regarding rent income, demonstrating empathy and professionalism across all communication channels including telephone (inbound and outbound), web, email, face-to-face, SMS, and written correspondence.
Assist residents in understanding their rent arrears situation, identifying potential financial hardship, and advising on suitable avenues of support to maximise their income.
Play a pivotal role in supporting residents to maintain their tenancies by providing guidance and assistance tailored to their individual circumstances.
Utilise a dedicated platform to update the Department of Work and Pensions regarding changes in rent charges in accordance with published timescales.
Maximise successful first-time contacts from residents while providing personalised guidance based on individual circumstances, ensuring effective signposting to relevant support services.
Suitable Candidates experience: –
Experience on working within a customer focused role.
Experience of responding, handling and resolving challenging customer queries.
Experience in customer service soft skills including empathy and taking ownership.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Arran at Service Care Solutions on 01772 208 966 or send an E-Mail to arran.fitchie@servicecare.org.uk....Read more...