Chief Financial Officer Location: ScotlandWe are partnering with a well-established and growing leisure business to appoint a Chief Financial Officer who will play a pivotal role within the executive leadership team.Reporting directly to the CEO, the CFO will be responsible for shaping and delivering the organisation’s financial strategy, ensuring robust financial performance, governance, and long-term value creation across the portfolio. Working closely with senior stakeholders, the successful candidate will provide strategic insight to support commercial decision-making, investment opportunities, and sustainable growth initiatives.The role will oversee all aspects of the finance function, including financial reporting, budgeting, forecasting, cash flow management, financial controls, compliance, and risk management. As a key member of the leadership team, the CFO will act as a trusted advisor, driving operational excellence and supporting the achievement of business objectives.This confidential opportunity is ideally suited to an accomplished CFO or Finance Director with strong commercial acumen and a proven track record within asset-intensive, multi-site, or consumer-facing environments. The successful candidate will combine strategic vision with hands-on leadership and the ability to influence at board level.....Read more...
As a Business Admin Apprentice, you will work closely with the team to support daily operations. Your main duties will include:
· Handling inbound enquiries via phone, email, and web chat.
· Checking initial eligibility for various debt solutions.
· Inputting and managing client information on internal systems.
· Following up with potential leads and gathering required documentation.
· Supporting the admin and advisor teams with general office tasks.
· Delivering excellent customer service and maintaining confidentiality at all times.
· Learning and understanding the financial products we offer to support client queries.
This is a fantastic opportunity for someone looking to grow in a professional, customer-focused environment.Training:· Business Administrator Level 3 Apprenticeship Standard
· Training delivered by Rochdale Training via on-site visits
· Monthly Training 1:1s with a qualified trainer to support development and progressionTraining Outcome:· Opportunity for a full-time role upon completion
· Potential progression to an advisor role
· Ongoing personal development and support with further qualificationsEmployer Description:The Debt Advice Service provides confidential and professional debt advice, helping individuals regain control of their finances. We pride ourselves on a client-first approach and offer tailored debt solutions. This is a great opportunity to join a growing, supportive team and build a career in a meaningful industry.
https://www.debtadviceservice.co.ukWorking Hours :40 Hours per week, Monday to Friday, 9 to 5.30.
Shifts to be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working....Read more...
You will gain hands on experience within our team, supporting a range of clients while studying towards the AAT qualification. This is an excellent opportunity for someone keen to build a long term professional career, with structured training, support, and clear progression opportunities specialising in either tax or accounting.
Overview
Support the accounting and tax team in delivering high-quality financial services to clients
Gain practical experience across accounting, taxation, and business advisory functions
Develop technical skills in accounting software, financialreporting, and compliance
Accounting & Bookkeeping
Assist in maintaining accurate financial records for clients
Process invoices, receipts, and bank transactions
Reconcile bank accounts and control accounts
Support preparation of management accounts andfinancial statements
Taxation
Assist with preparation of personal and corporate tax returns
Gather and organise client information for tax compliance
Conduct basic tax calculations and schedules
Support VAT return preparation and submissions
Research & analysis
Conduct research on accounting standards and tax regulations
Analyse financial data to support client advisory work
Assist in preparing reports and summaries for client meetings
Compliance (AML/KYC)
Support Anti-Money Laundering (AML) and Know Your Client (KYC) procedures
Assist with client onboarding and identity verification
Maintain compliance documentation and records
Monitor and escalate any compliance concerns
Reporting & Communication
Report progress and findings to managers and partners
Assist in preparing internal and client reports
Communicate professionally with clients via email and phone
Attend team meetings and contribute to discussions
Training:Day Release at Royal Leamington Spa College.Training Outcome:After successful completion of Level 2 in the first year the intention is that individuals progress to Level 3 and Level 4 for AAT qualification in future years. Beyond that progression is available to Level 7 Chartered Accountant and / or Chartered Tax Advisor.Employer Description:Larkstoke Advisors is a boutique professional services firmfocused on providing UK tax advice and accounting services toalternative asset managers.Working Hours :Monday – Friday
08.30 – 17.00 (7.5hrs per day with 1 hr lunch break).
100% office-based with day release to college.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
This role focuses on coordinating onboarding and probation processes, maintaining HR systems and records, and supporting day-to-day HR operations with accuracy and efficiency.
To provide pro-active administrative support to the team, including but not limited to:
Liaising with line manager on the timely co-ordination for all staff of mid and end of probation meetings and the issuing of appropriate documentation
Preparing HR correspondence, using DocuSign where appropriate e.g. probation completion letters and reference requests
In conjunction with the HR Coordinators and HR Advisor, organising the Insights programme for work experience students
Uploading headshots to Workday and HR pages on the intranet
Running Workday reports: weekly headcount report; weekly contact details report and ad hoc reports
Monthly updates to organisational charts, including New Starter tab on intranet
Prepare Induction schedules for new joiners and arranging buddies and supervising partners
Assisting Senior HR Manager and HR Advisor with various HR audits, including medical questionnaires in NetDocs
E-filing including creating new staff files
Saving completed medical questionnaires from new starters in the relevant employee NetDocs folder
Scanning and shredding physical employee files
Ordering staff gifts, new baby hampers, flowers, etc.
Preparing invoices for payments and completing invoice tracker
Managing the HR inbox and directing emails to the appropriate team members
May be required to support both the recruitment and professional development teams during busy periods
Ad hoc project work as required
Training:BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.Training Outcome:
This will be a temporary role- 18 month contract
Employer Description:Milbank LLP is a leading international law firm providing innovative legal solutions for more than 150 years, to a client base spanning the both public and private sectors, including governments, state-owned enterprises, sovereign wealth funds, export credit agencies, development banks and multilateral institutions, as well as private companies, lending institutions, private equity firms, hedge funds, institutional investors and financial institutions located around the globe who seek guidance on their most important and complex matters.
Milbank’s 1,000+ lawyers (including 229 partners) and over 1300 business service professionals are headquartered in New York and 10 other offices across the US, Europe and Asia, Milbank is the market-leader across multiple disciplines and practice areas, including Financial Restructuring, Project, Energy & Infrastructure Finance, Transportation and Space, Leveraged Finance, Alternative Investments, Corporate Finance and Securities, Corporate/M&A, Real Estate, Intellectual Property, IT & Outsourcing, Litigation and Arbitration, Tax and Executive Compensation, and Benefits.
Milbank London has around 360 staff comprising of 250 lawyers (including 46 Partners) and is now Milbank’s second biggest office.
At Milbank LLP we are committed to treating all our people fairly and with dignity and respect. We recruit and develop our people based on their experience, abilities and qualifications, without regard to age, disability, gender reassignment, marriage/civil partnership, pregnancy/maternity, ethnicity, religion/belief, gender, sexual orientation or socio-economic background.Working Hours :Monday to Friday, 9.30am- 5.30 pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Numerical skills,Word and Excel,Interpersonal skills,Written communication skills,Able to meet deadlines,Proactive,Self-motivated mindset,Adaptability,Willingness to learn....Read more...
We are recruiting for a confidential role within a major, multi-site contract services organisation.You will lead investment governance, business case assurance, cost optimisation, and internal cost recovery models, partnering directly with the Regional CIO.The ideal candidate is a qualified accountant (10+ years PQE) with proven experience in technology or digital finance within a large-scale, contract-driven environment such as FM, outsourced services, retail, or logistics.Key ResponsibilitiesStrategic Business Partnering
Act as the trusted finance advisor to the senior leadership team, providing strategic insight and performance visibility.Partner with global team’s leads to monitor progress of both Run (BAU) and Build (project/transformation) activities, investigating variances and driving corrective action.Champion a culture of commercial challenge, continuous improvement, and innovation.
Financial Planning & Reporting
Lead the preparation of comprehensive annual budgets, rolling forecasts, and quarterly business reviews (QBRs).Own the fiscal year reporting cycle, including forecast updates, landing estimates, and period-end performance packs.Deliver high-quality, actionable management information and KPIs that translate complex data into clear executive-level insight.
Business Case & Investment Governance
Own the end-to-end development and assurance of robust financial business cases.Clearly articulate costs, benefits, cash flow, risks, and return on investment (ROI) to support transformation decisions, bids, and strategic growth initiatives.Challenge assumptions, evaluate scenarios, and ensure alignment with regional and global team strategy.
Cost Optimisation & Performance Improvement
Drive benchmarking and performance improvement initiatives across the service line, aligning with regional and global strategy.Identify structural risks, value opportunities, and efficiency improvements, translating insight into clear executive actions.Lead the coordination of business intelligence across the estate, improving data quality and establishing meaningful service benchmarks.
Internal Cost Recoveries & Governance
Own internal cost recovery and trading governance models, setting recharge rates and monitoring cost recovery and utilisation across segments.Track delivery of key projects, managing data outputs to bring clarity to the business and support decision-making.
Candidate ProfileQualifications & Experience
Fully qualified accountant (ACA, ACCA, CIMA) with a minimum of 10 years post-qualified experience.Significant experience in a finance business partnering role within a multi-service FM, outsourced services, or large-scale contract-driven environment.Essential: Proven experience supporting a technology, IT, or digital function – either as a dedicated IT finance lead or as a commercial finance leader with significant exposure to technology spend, ERP implementation, or digital transformation governance.Demonstrable experience of analysing business opportunities and making decisions with incomplete or complex data.Excellent financial modelling skills and the ability to build robust business cases.
Technical & Soft Skills
Advanced Excel and experience with financial systems (e.g., SAP, Oracle, Power BI).Ability to communicate complex financial information clearly to non-finance stakeholders, including CIOs and domain technical leads.Proven ability to build collaborative relationships across organisational boundaries.A continuous improvement mindset with a focus on service excellence.
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As part of the apprenticeship, you will support the Customer Service team with a variety of administrative, customs and operational activities, helping to ensure customer deliveries run smoothly from start to finish.
Your responsibilities will include:
Supporting the management of transport orders from customer request through to delivery
Building positive relationships with customers and internal departments through professional communication
Assisting with customs administration and ensuring documentation is accurate and completed on time
Inputting and maintaining accurate customer, operational and financial records within internal systems
Liaising with Operations, Logistics, Finance and Sales teams to support smooth service delivery
Assisting with problem solving, customer queries and service issues
Supporting KPI reporting, operational updates and customer information
Learning how service performance, transport planning and customer expectations are managed
Developing an understanding of logistics processes, customer requirements and commercial impacts
Supporting continuous improvement initiatives and identifying opportunities to enhance customer experience
Throughout the apprenticeship, you’ll gain a strong understanding of how our Customer Service and Operations teams work together to deliver innovative logistics solutions and excellent customer service.Training Outcome:
Customer Service Advisor role
Employer Description:Royal Den Hartogh Logistics is a leading logistics service provider for the chemical, gas, polymer, and food industries. Founded in 1920 in the Netherlands, our family-owned company strongly focuses on safety and sustainability. Together with our customers and suppliers, we develop smart logistics solutions that contribute to a more efficient supply chain. We operate worldwide with 54 locations in 27 countries. Our team consists of over 2,600 employees, and we manage a modern fleet of 25,000 tank containers, 5,000 dry bulk containers and trailers, 575 tank trailers, and nearly 900 trucks.Working Hours :Monday - Friday, 8.30am - 5.00pm with one hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
As part of a busy team in our tax department, you will be involved in:
Helping clients to understand the tax legislation and how it applies to them and their business
Assisting clients to be compliant with current HMRC regulations and including preparing computations for companies for tax to be included in their end of year accounts
Finalising their computations and Corporation Tax Return, CT600 for filing with HMRC
Preparing tax returns for personal, trusts, executive pension schemes and partnerships
General compliance including pre year end tax planning, employee benefit reporting, ensuring time limits are met and billing
For the owner managed businesses we also ensure that the director/shareholders are also tax compliant which includes preparing their personal tax returns
Tax planning advice and assisting with consultancy projects
Ensuring the firms procedures on annual tax cycles are complied with
Discussing clients matters with the client and with HMRC
Assisting other group members in professional work
Training:
Professional Accounting Taxation Technician Apprenticeship Level 4 - ATT
A key role within any accountancy and finance function, individuals undertaking this apprenticeship will hone their ability to create, verify and review accurate and timely financial information
This apprenticeship can suit a variety of financial functions as there are a range of qualifications available to suit your organisation.
The ATT qualification gives you the knowledge and practical skills to work in tax compliance. After qualifying, you can progress onto CTA and become a chartered tax advisor
The ATT syllabus follows a modular structure, which consists of two core certificate papers and four optional certificate papers, allowing you to specialise in your own area of interest or expertise. You must also complete three computer-based exams (Law, Professional Responsibilities & Ethics and Accounting)
Compulsory units include:
Personal Taxation (PT)
Business Taxation (BT)
Optional units include:
Business Compliance (BC)
Corporate Taxation (CT)
Inheritance Tax, Trusts & Estates (IHTTE)
Value Added Tax (VAT)
You will also be required to complete an End Point Assessment (EPA), which will include a role simulation exam and portfolio with reflective statement.Training will be provided by attending either face-to-face classroom based lessons or Live Online.
An apprenticeship has to be relevant to the job you are undertaking and you must dedicate time to off the job training, as well as completing knowledge, skills and behaviours associated with your apprenticeship.Training Outcome:
Future progression available for the right candidate
Employer Description:At Cartwrights we recruit high calibre people with the skills, knowledge and commitment to meet the demands of the business. If you have good A-level results (or equivalent) then you could be ready to start a career supported by professional training both with external bodies and on the job experienceWorking Hours :Shifts to be confirmedSkills: Communication skills,Attention to detail,Analytical skills....Read more...
Year 1 OTE £35,000
Year 2 OTE £50,000 - £70,000
Year 3 OTE £80,000 - £100,000+
Are you a recent graduate or thriving in a sales role with a natural drive for success? At STR Group, recruitment is more than filling roles; it's about delivering consultancy services, creating business solutions, and making a tangible impact for clients.
On your very first day, you'll join our award-winning Training Academy, gaining the skills and knowledge to advise clients, build relationships, and develop a career where your impact is measurable. From placing specialist contractors on major international projects to securing permanent leaders who drive business growth, this is recruitment on a global scale.
We're currently hiring within Insignis, part of STR Group, where you'll have the opportunity to build a specialist desk focused on the thriving Oil & Gas sector. With significant investment, global projects and increasing demand for specialist talent, this is an exciting market to enter, offering exceptional opportunities to build long-term client partnerships, develop industry expertise and accelerate your earnings.
You'll work with professionals and clients across multiple time zones, build long-term partnerships, and become a trusted advisor on complex, high-value assignments. At STR, that's the level you'll be building towards from day one.
Working at STR
STR Group is a multi-award-winning international recruitment company operating across life sciences, leading-edge CAPEX projects, automation, maritime, engineering and manufacturing sectors. We are proud to be an approved Corporate Member of the Recruitment & Employment Confederation (REC). This certification reflects our commitment to ethical, professional and transparent recruitment practices, giving candidates and clients confidence in our approach.
What will you be doing?
Sourcing potential clients and growing your business through solution-focused outbound sales
Networking across multiple platforms to build high-quality candidate pools
Building and developing strong client and candidate relationships
Advertising, marketing and presenting vacancies with a focus on client outcomes
Negotiating Terms of Business with corporate clients
Managing personalised KPIs and financial targets
Taking full control of your career progression and earning potential
What are we offering you?
Structured, clear, performance-based career progression with opportunities to fast-track promotions
Up to 30% commission scheme
Award-winning, ongoing learning and development delivered by dedicated in-house experts
Flexible and hybrid working available upon completion of the Training Academy and subject to maintaining performance targets
Early finish Fridays at 3pm every week
Modern, state-of-the-art offices with breakout areas and dedicated kitchen facilities (including pool and football tables)
Breakfast club with cereal, breakfast bars and fresh fruit available daily
Employee of the Month and Quarter awards
Quarterly Directors' Lunches at 5-star restaurants
EDI (Equality, Diversity and Inclusion) Board
Training Academy graduation celebratory lunch
Top Billers have the opportunity to earn all-expenses-paid trips to Las Vegas, Ibiza, Iceland, New York or Dubai
Annual Awards, Summer and Christmas celebrations with the whole company
Long service recognition including vouchers, bonuses, champagne, additional holiday and more
23 days' holiday plus bank holidays (increasing annually up to 28 days)
Option to purchase up to 5 additional days' holiday
Healthcare cash plan and optional private healthcare from day one
Company pension scheme
Enhanced maternity and paternity leave
Birthday off
Drinks fridge
Free onsite parking
Cycle-to-work scheme
Employee Referral Programme
STR commits to offering candidates with disabilities an interview where they meet the minimum criteria for the role.
If you're ambitious, commercially driven and looking for a career where your success is directly rewarded, apply today and start your journey with STR Group's award-winning Training Academy.
TA is acting as an Employment Agency in relation to this vacancy.....Read more...
About YouAre you looking for a part-time role where your work genuinely makes a difference?Join a supportive team where you can work independently, connect with people, and deliver great service every day.Do you take pride in helping people feel heard, supported, and understood?If creating a positive experience for customers matters to you, this could be the role you’ve been looking for.We’re looking for someone who takes pride in doing a good job and creating a positive experience for others.You might:Enjoy helping people and finding solutions to their problemsBe comfortable working independently and managing your own workloadAlso value being part of a friendly, supportive teamHave good attention to detail, especially when working with information or dataBe clear and confident when communicating, whether written or verbalBe organised and able to prioritise tasksExperience in customer service is helpful, but not essential what matters most is your approach, attitude, and willingness to learn.We welcome different ways of thinking and working. You don’t need to tick every box — if your experience looks a little different but you feel you could add value, we’d love to hear from you.We’re committed to creating an inclusive environment where everyone feels comfortable being themselves. If there’s anything we can do to support you through the application or interview process, please let us know.About The RoleThis is a part-time role (15 hours per week), worked across two consecutive days most likely Thursday and Friday (confirmed at interview).As a Customer Service Advisor, you’ll play a key role in supporting a wide range of customer enquiries. You’ll take ownership of each interaction, aiming to resolve queries efficiently, clearly, and with care.You’ll:Respond to customer enquiries through our systems and channelsTake responsibility for resolving issues wherever possibleKnow when to escalate more complex or technical queries to specialist teamsUse our systems to interpret data and provide accurate, helpful informationOffer guidance on our services, products, and the work we do as an organisationBuild positive, trusting relationships with customers by really listening to their needsAt the heart of the role is delivering a high-quality, supportive customer experience combining professionalism with empathy and a proactive approach.You’ll have the opportunity to work independently, while still being part of a supportive and collaborative team.We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!To find out more about the role, take a look at the job description. Role location: MansfieldSchedule:Application closing date: 21st June 2026Sifting date: 22nd June 2026Interviews: w/c 29th June 2026(If you are unavailable on these interview dates, please make us aware, and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About Mining Remediation AuthorityWhy join us?Make a real difference with flexibility, long‑term security and support for life outside work.At the Mining Remediation Authority, you’ll do meaningful work that improves people’s lives and protects the environment, while building a sustainable and balanced career.Flexibility that fits your life – hybrid working and flexibility in how you manage your timeFinancial security for your future – including a pension with up to 29% employer contributionTime to recharge – 27.5 days’ annual leave plus bank holidays, with options to flex more daysSupport through life’s big moments – generous family leave and flexibility when you need it mostOpportunities to grow – funded learning, development and professional subscriptionsWellbeing support you can use every day – including a monthly wellbeing allowance, confidential support and practical health benefitsFind out more about our full range of benefits and what it’s like to work with us here Life pageAbout usAt the Mining Remediation Authority, we make a real difference to people and places across Great Britain. From managing mining hazards to protecting the environment, our work keeps communities safe. We’re also playing an exciting role in the future of energy, helping to unlock mine water heat as a sustainable source to support the UK’s net zero ambitions. Our people are knowledgeable, collaborative and committed to doing the right thing for each other and for the communities we serve.Why this mattersYou’ll be joining an organisation that’s proud of the impact we make. We’re supportive, inclusive and genuinely care about delivering the right outcomes for communities across England, Scotland and Wales. Discover more about our work in our Business PlanInclusion matters to usWe’re committed to building a workforce that reflects the diversity of the communities we serve, and we welcome applications from everyone.We offer a guaranteed interview scheme for disabled applicants and those from minority ethnic backgrounds who meet the minimum criteria.If you need any adjustments as part of the recruitment process, please contact us at Recruitment@MiningRemediation.gov.uk or call 01623 637000 we’re here to support you.....Read more...
F&B Manager
Location: HQ - Hotel, North Leeds
Salary: £32k to £35k (dependent on experience)
Overview & core Values
At the hotel, every member of the team must play their part in delivering exceptional service to our guests, our owners and our colleagues.
As a F&B Manager working for the hotels you will demonstrate a positive can do attitude to drive exceptional standards and guest experience to deliver the hotel's overall objective.
The hotel have 4 core important values which are central to the success of the hotel;
Ownership| We think and perform like owners
Driven| We have a constant desire for improvement
Transparency| We ensure clarity in communication so that there are no surprises
Investment in our People| We continuously invest in our people to ensure that they are the best that they can be
Key Skills Required
Previous F&B Manager experience in hotel environment
Commitment to delivering a high level of customer/client service
Ability to communicate and influence across all stakeholders
A strong ability to manage business/workflow priorities to ensure success of department
Team player and able to work proactively with a wide remit
Ability to work under pressure and under own initiative
Experience of managing a team
Firm understanding of GPs and menu engineering
Creative and innovative approach
Key Skills Desirable
Recognised and relevant qualifications for this industry
Previous experience in event management
Previous experience running a multi-outlet function
Previous mixology experience
Core Duties and Responsibilities
Take accountability for all F&B operations across restaurant, bar and function rooms
Control expenditure within F&B outlets. This is a shared role but you're involvement will be valued.
Take accountability for achieving budgeted cost of sales in Food and Beverage
Identify and act upon opportunities to grow revenue and reduce costs within the F&B department. Again, this is a share responsibility as the GP margins are stable but they are open to ideas and suggestions on how to improve profit margins and want you to upsell.
Ensure full compliance with licensing laws, health and safety and other statutory regulations
Ensure the completion of the shift handovers and shift checklists
To be aware of all local events, all local competitors and to ensure that our F&B operation and product remains the market leader
Manage the day-to-day operation of F&B outlets
Plan, coordinate and lead weekly F&B meetings
Ensure compliance with regard to food hygiene and hotel food and beverage systems in line with the company Food Policy & current legislation
Deal with customer complaints ensuring effective outcomes
Utilise personnel between all F&B outlets to minimise payroll expenditure and ensure flexibility of the team and optimise staff stability
Supervise work at all levels and set clear objectives for F&B team and department
Complete monthly F&B reports or as and when required
Duty Manager responsibilities
To update all employee documentation in EPS to ensure staff files remain current and up to date
To monitor and manage employee absences within the F&B department, ensuring all absences are accurately recorded within EPS, reasons for absences are recorded within EPS, and return to work (RTW) forms are complete and loaded in EPS.
To manage any staff issues informally where appropriate and to advise Hotel Manager of any issues which need to be formally dealt with
Ensure all rotas are loaded into EPS and signed off by the set deadlines
People
Fully accountable for all team members within the F&B unit in terms of recruitment, performance management
Liaise with Line Manager with any issues which may be classed as high risk
Act as a role model in terms of values, professional ethics and conduct
Identify training needs within the team and deliver or source appropriate training
Ensure clear and effective communications are delivered throughout the team to ensure all members are aware of current developments within the company
Display a pro-active and leading role in terms of service, culture, development, team image, systems, procedures and skills development
To develop a cohesive and trained F&B team who are able to provide superior guest service, maintain and improve product quality and maximise revenue
Take a responsible approach towards timekeeping and attendance at work to ensure the hotel runs efficiently at all times, and to assist in the event of absence cover
Maintaining close working relationships with all departments with a key focus on Events and Kitchen departments
Act as role model for personal learning and development
Have a flexible approach to assisting other departments where required
To remain and demonstrate transparency across day to day management of F&B department
Quality
Ensure all appropriate Standard Operating Procedures are adhered to
Utilise metrics including, Revinate, Trip Advisor, other guest feedback platforms etc. to ensure quality measures are maintained throughout the Hotel.
Ensure our guests receive an exceptional level of service and want to return by anticipating guest needs effectively
Ensure routine maintenance is carried out within F&B department, liaising with your Line Manager and maintenance on any major works required
Manage and maintain a safe and secure environment for guests, employees and hotel assets by maintaining the hotel safety policies and procedures
To ensure that the quality, range and service of food and beverage is high to ensure maximum revenue is achieved and has a positive impact on customer retention
Profit
Manage F&B departmental budgets
Ensure F&B payroll is in line with budgeted payroll and ensure employee schedules are closely and effectively managed to reflect any changes in revenue
Co-ordinate and control with initiative all issues relating to costs, expenses, wastage, breakages, security and stock control
Pro-actively pursue all practices in-line with company environmental and energy saving initiatives
Take a positive approach towards upselling and confidently promote the product in order to maximise hotel revenue to meet and exceed budgeted targets.
Remain sales focused at all times
Ensure that work is carried out in a way that is cost efficient and understand the ways in which profit can be maximised
To have a core understanding of P&Ls to enable a firm understanding of all financial aspects of the business
General
Comply with the company codes of conduct at all times
Familiarise yourself with the company policies and procedures plus employee handbook and lead by example in demonstrating company values
Perform other tasks at the level of the role as directed by your line manager in pursuit of the achievement of business goals
Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries
Produce reports as required in line with current guidelines
Attend business reviews / board meetings as appropriate and actively contribute to all foru
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