Assisting with responding to tenant and landlord enquiriesproperty maintenance & repair
Logging and tracking maintenance issues
Liaising with contractors and suppliers
Following up on repair progress and ensuring timely completion
Conducting basic property checks alongside senior team members
Helping to ensure properties meet legal and safety requirements
Organising safety certificates
Maintaining accurate records and updating internal systems
Assisting with tenancy renewals and documentation
Supporting routine property inspections
Taking notes, photos, and preparing simple inspection reports
Learning how to identify maintenance needs and report them appropriately
Answering phones and emails
Filing, data entry, and updating spreadsheets
Supporting the team with day-to-day administrative tasks
Training:Housing and Property Management Level 3.Training Outcome:Typical Career Progression After the Apprenticeship:
Property Management Assistant/Junior Property Manager - This is the natural next step. You’d start taking ownership of a small portfolio, handling day‑to‑day tenant and landlord queries, coordinating maintenance, and supporting compliance tasks with more independence
Property Manager - With experience, you’d manage your own full portfolio of properties. This includes inspections, renewals, contractor management, problem‑solving, and building strong relationships with landlords. You become the main point of contact and trusted advisor
Senior Property Manager - At this stage, you’d oversee larger or more complex portfolios, mentor junior staff, handle escalations, and contribute to improving processes within the team. You’re seen as a leader in the department
Team Leader/Property Management Supervisor - You’d begin managing people as well as properties - supporting the team, allocating workloads, training new starters, and ensuring service standards are met
Head of Property Management/Operations Manager - This is a strategic role focused on running the department, improving systems, managing budgets, and shaping the company’s service delivery. In a small business like Jo & Co, this can be a very hands‑on and influential position
Alternative Career Paths - Property management opens doors to other areas too:
Lettings Negotiator/Lettings Manager
Client Accounts/Property Finance
Compliance Officer
Inventory Clerk/Inspection Specialist
Sales Progressor or Estate Agency roles
Property Marketing/Customer Experience roles
Employer Description:At Jo & Co we are dedicated to providing exceptional services in Property Management. We pride ourselves on our commitment to excellence, safety, and innovation. We’re a small team with a big heart — supportive, collaborative, and committed to helping you succeed.
Working Hours :Monday - Friday 9am - 4pm. Some weekend work needed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Assist the management team in the development, management, implementation and monitoring of the Safety, Health and Environmental Management System by updating systems in line with changes in legislation or best practice, delivering training, coaching operational teams and undertaking workplace inspections
Learn to provide advice on the practical implementation of the company’s health, safety and environmental policies and processes
Support and assist in the implementation of SHE inspections and monitoring systems demonstrating the balance between enforcement and internal support
Present and hold an audience’s attention, for example, when delivering SHE training, toolbox talks, inductions or presenting data or investigation findings to the workforce or management team
Support site teams to identify hazards
Support site teams to carry out, document and seek approval for risk assessments
Support site teams to ensure risk assessments are briefed, signed and stored appropriately
Support the practical application of the workplace instructions and suppliers’ or manufacturers’ instructions for the safe use of equipment, materials and products
Undertake and/or assist with the monitoring, analysis of and reporting of SHE performance
Assist with the preparation and maintenance of records relating to safety, health and environmental matters that comply with legal and workplace requirements and are accessible to those who are authorised to use them. e.g., records associated with provision and use of work equipment regulations, lifting operation and lifting equipment regulations, noise at work regulations, hand arm vibration regulations or environmental permitting regulations
Research safety, health and environmental issues and best practices
Review updates of health and safety regulations e.g., changes to construction, design and management regulations or updates to the control of substances hazardous to health along with workplace instructions, making sure that information is from reliable sources
Assist and/or carry out the investigation of accidents, incidents, dangerous occurrences, near misses and other incidents as directed
Recognise situations where the activity will benefit from contributions and expertise of other internal departments such as HR, Finance, IT or Occupational Health
Training:
Safety, Health and Environment TechnicianTechnician Level 3 Apprenticeship
Additional short courses and internal training programmes, e.g., on H&S Management
Training schedule has yet to be agreed. Details will be made available at a later date
Training Outcome:Working as a qualified H&S officer on major construction projects.Employer Description:The JRL Group encompasses 35+ divisions delivering bespoke solutions for the most complex construction projects. We offer managed integrated construction solutions, with an annual turnover in excess of over £600m. Our portfolio of exciting projects include the Landmark Pinnacle, refurbishment of Regents Crescent and Royal Mint Gardens. We take pride in our diverse, flexible and skilled workforce, giving our people opportunities and confidence to innovate and succeed.Working Hours :Monday to Friday, 8.00am - 6.00pm. Times may vary depending on project.
Working hours will be reduced to 40 hours per week for candidates under the age of 18.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Full driving licence preferred,Willingness/ability to travel....Read more...
To assist on Reception and the immediate area, welcoming and supervising visitors.
To respond to information and advice queries from students, parents, and external organisations, referring where appropriate.
To assist in the management of department’s diaries and booking students with advisers for careers interviews, including mock interviews and personal statement checking.
To assist students (and ex-students) with basic UCAS enquiries, such as UCAS registration.
To liaise with the Student Services Head of Department and Marketing team to promote Student Services events and activities using graphics and social media
Throughout College: Update College TV information screens, liaise with the IT team to develop focused student PC desktop promotion, Impact etc.
Updating Careers boards as appropriate (yearly plan).
Externally: College website, Instagram etc.
To help in the update of departments resources i.e. careers leaflets, booklets, virtual communication (TV screens, p.c. screensavers etc.)
To assist the Travel & Finance Officer with the following tasks:
Bus passes: Making the bus pass up, distribution and recording
Locker keys: To organise the allocation of student lockers and maintain appropriate records.
To ensure the Student Services area is kept tidy.
To keep the stationery cupboard stocked and replenish booklets and forms used in the Student Services area when necessary.
To assist with administrative tasks, type correspondence and input data as instructed.
To complete College Visitor Forms when necessary.
Training:Formal training is delivered at HWGTA, located at McKenzie Way, Worcester WR4 9GN.
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote. – Customer Service
Additional training for functional skills in English and Maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Customer Service Level 2 qualification.Training Outcome:Upon the successful completion of the apprenticeship and reviews with your line manager, there may be the possibility of further employment.Employer Description:Worcester Sixth Form College are specialists in the education of 16-19 year olds and our staff are experts in meeting the needs of this age group. Every year we admit 900 or so students from the whole county of Worcestershire and from surrounding areas. This enables us to offer an exceptionally wide range of courses and flexible programmes in which any course can be combined with virtually any other course. Our students are highly successful, not just academically, but in many other kinds of endeavour, including sports, performing arts, music, Duke of Edinburgh, charity fund raising and a wide variety of other extra-curricular areas.Working Hours :Monday to Friday 8.30am to 4.30pm with half an hour unpaid for lunch break and one day finishing at 4.00pm. There may be some days that start at 8.00am if there is a need to cover reception.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Assist the management team in the development, management, implementation and monitoring of the Safety, Health and Environmental Management System by updating systems in line with changes in legislation or best practice, delivering training, coaching operational teams and undertaking workplace inspections
Learn to provide advice on the practical implementation of the company’s health, safety and environmental policies and processes
Support and assist in the implementation of SHE inspections and monitoring systems demonstrating the balance between enforcement and internal support
Present and hold an audience’s attention, for example, when delivering SHE training, toolbox talks, inductions or presenting data or investigation findings to the workforce or management team
Support site teams to identify hazards
Support site teams to carry out, document and seek approval for risk assessments
Support site teams to ensure risk assessments are briefed, signed and stored appropriately
Support the practical application of the workplace instructions and suppliers’ or manufacturers’ instructions for the safe use of equipment, materials and products
Undertake and/or assist with the monitoring, analysis of and reporting of SHE performance
Assist with the preparation and maintenance of records relating to safety, health and environmental matters that comply with legal and workplace requirements and are accessible to those who are authorised to use them. e.g., records associated with provision and use of work equipment regulations, lifting operation and lifting equipment regulations, noise at work regulations, hand arm vibration regulations or environmental permitting regulations
Research safety, health and environmental issues and best practices
Review updates of health and safety regulations e.g., changes to construction, design and management regulations or updates to the control of substances hazardous to health along with workplace instructions, making sure that information is from reliable sources
Assist and/or carry out the investigation of accidents, incidents, dangerous occurrences, near misses and other incidents as directed
Recognise situations where the activity will benefit from contributions and expertise of other internal departments such as HR, Finance, IT or Occupational Health
Training:
Safety, Health and Environment Technician Level 3 Apprenticeship
Additional short courses and internal training programmes, e.g., on H&S Management
Training schedule has yet to be agreed. Details will be made available at a later date
Training Outcome:
Working as a qualified H&S officer on major construction projects
Employer Description:The JRL Group encompasses 35+ divisions delivering bespoke solutions for the most complex construction projects. We offer managed integrated construction solutions, with an annual turnover in excess of over £600m. Our portfolio of exciting projects include the Landmark Pinnacle, refurbishment of Regents Crescent and Royal Mint Gardens. We take pride in our diverse, flexible and skilled workforce, giving our people opportunities and confidence to innovate and succeed.Working Hours :Monday to Friday, 8.00am- 6.00pm. Times may vary depending on project.
Working hours will be reduced to 40 hours per week for candidates under the age of 18.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Full driving licence preferred,Willingness/ability to travel....Read more...
Could you be our next big estate agent?
We are recruiting on behalf of one of our clients in Bethnal Green area.
Our client is looking for apprentices that are committed, reliable and serious in starting a Housing and Property Management qualification that will be ongoing for a minimum of 8 month (Apprenticeship depends on your input).
If this is something that you can commit to, please read below and apply with us today!
Benefits:
Regular team events
Free or discounted travel
Online lessons, no need to come to our training centre each time!
Discounted or free council tax
Special and exclusive discounts on 350+ retail stores
28 days paid holiday (including bank holidays)
Company pension
Company rewards and incentives
Commission pay
Structured career path: Potential of becoming employed upon apprenticeship completion
Key Responsibilities:
Contribute positively within a team setting
Must be able to work 10:00am until 4:30pm
Assisting with the management of rental properties, ensuring high levels of tenant satisfaction
Supporting tenants with queries, maintenance requests, and tenancy agreements
Conducting property inspections and ensuring compliance with safety and legal requirements
Assisting with rent collection, lease renewals, and resolving tenant disputes
Keeping accurate records of property management activities
Gaining knowledge of housing legislation, policies, and best practices
Delivering excellent customer service to tenants, landlords, and stakeholders
Skills & Qualifications:
Show your commitment and willingness to learn on your apprenticeship course
Be confident in speaking to clients
A positive approach to learning and gaining new skills through teamwork and training
Must have English and maths
A genuine interest in the housing and property sector is a MUST
Strong communication and organisational skills
Ability to work independently and as part of a team
Basic IT skills, including Microsoft Office
Willingness to learn and develop in a fast-paced environment
If you believe you have what it takes to commit to this amazing apprenticeship opportunity to kick start your housing and property journey, apply now!Training:Housing and Property Management Level 3.
Training is delivered through a flexible combination of in-person sessions at our training centre and online learning with our experienced tutors. Apprentices will use the Laser Learning platform to complete and submit coursework, monitor their progress, and stay engaged throughout their programme. Attendance for monthly lessons is required.Training Outcome:Completing the Level 3 Business Administrator Apprenticeship opens the door to a wide range of administrative and operational roles across various industries. This qualification equips individuals with the knowledge, skills, and behaviours required to support and improve business operations effectively.
After completing the Level 3 apprenticeship, individuals typically move into roles such as:
Senior Administrator
Office Coordinator
Team Assistant
Executive Assistant
Project Support Officer
Customer Service Supervisor
HR or Finance Assistant (depending on business area)
As experience builds, individuals often take on more responsibility, leading to opportunities to manage teams or business functions. To support this development, learners may progress onto the:
Next Step: Level 5 Operations/Departmental Manager Apprenticeship advanced qualification is ideal for those looking to step into mid-to-senior management roles.
The course focuses on:
Strategic planning and project management
Leading and developing teams
Financial and operational control
Managing performance and delivering results
Building stakeholder relationships
Coaching and mentoring
On completion, learners are equipped to take on roles such as:
Operations Manager
Office or Practice Manager
Business Development Manager, Project Manager
Department Manager
Regional or Area Manager
Employer Description:Next Step Training Ltd is an apprenticeship and skills training provider, funded by the Department for Education, delivering apprenticeships in London and across England. We have been in operation since 2012 and during this time have built an established reputation as a reliable and employer-led training provider. We work together with employers and individual learners to design and deliver training programmes that meets both learners and their employers’ needs. Our goal of is to empower as many individuals as possible to reach their full potential, helping them on their journey to find meaningful career that is rewarding. We help to empower businesses with industry-expert staff so they can provide the very best learning experience to their workforce to perform better.Working Hours :Monday to Friday, varied shifts between 6:30am - 6:00pm.
No weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
We are recruiting on behalf of a bills management company. Your full role and responsibilities will be defined by your employer.
NextStep Training will provide all on-the-job training to help you develop your skills, with 20% off-the-job learningbuilt into your working week to support your apprenticeship.
You will be working towards the Level 3 Business Administrator Apprenticeship Standard, which includes:
Knowledge, Skills, and Behaviours tailored to administrative responsibilities
Level 2 Functional Skills in maths and English (if required)Qualifications Required:
Strong written and spoken English - Essential
Basic IT knowledge and digital literacy - Desirable
Willingness to learn and grow within a business environment - EssentialSkills & Attributes:
Excellent interpersonal and communication skills
Strong organisational ability with meticulous attention to detail
Ability to prioritise tasks and manage time effectively
Comfortable with email, productivity software (e.g., MS Office), and database tools
Proactive, adaptable, and a team‑oriented attitude
Professional demeanour and a positive approach to customer serviceAbout the Company:
We are a vibrant provider of flexible coworking and private office spaces designed to help businesses, freelancers, and teams thrive in well‑connected London locations. Our community-led workspaces combine professional facilities with a welcoming atmosphere for collaboration and growth
Key Responsibilities:
Front-of-House & Stakeholder Support
Act as the first point of contact for clients, visitors, and partners in person, by phone, and via email
Provide professional, friendly service and handle general enquiries efficiently
Record client interactions and update contact records accurately
Administrative Operations
Support the preparation, organisation, and filing of internal documents, correspondence, and reports
Manage database entries, update CRM systems, and maintain accurate administrative records
Assist with scheduling meetings, appointments, and internal events
Prepare materials for team meetings, including agendas and minutes
Office Coordination
Help coordinate day-to-day workspace logistics, including meeting room bookings and facilities support
Maintain office supplies and equipment, ensuring stock levels are adequate
Support digital communication tasks, such as updating websites or internal channels when required
Team Support:
Provide administrative support across departments to enhance workflow and project delivery
Assist with basic content coordination for social media or community communications where needed
Collaborate with colleagues to ensure operational consistency and high service standards
This apprenticeship provides a strong foundation in business operations and is ideal for individuals looking to start or grow their career in administration
Successful completion can lead to a range of administrative, coordination, and supervisory roles across various industries
Training:Training is delivered through a flexible combination of in-person sessions at our training centre and online learning with our experienced tutors. Apprentices will use the Laser Learning platform to complete and submit coursework, monitor their progress, and stay engaged throughout their programme. Attendance for monthly lessons is required.Training Outcome:Completing the Level 3 Business Administrator Apprenticeship opens the door to a wide range of administrative and operational roles across various industries. This qualification equips individuals with the knowledge, skills, and behaviours required to support and improve business operations effectively.
After completing the Level 3 apprenticeship, individuals typically move into roles such as:
Senior Administrator
Office Coordinator
Team Assistant
Executive Assistant
Project Support Officer
Customer Service Supervisor
HR or Finance Assistant (depending on business area)
As experience builds, individuals often take on more responsibility, leading to opportunities to manage teams or business functions. To support this development, learners may progress onto the:
Next Step: Level 5 Operations/Departmental Manager Apprenticeship advanced qualification is ideal for those looking to step into mid-to-senior management roles.
The course focuses on:
Strategic planning and project management
Leading and developing teams
Financial and operational control
Managing performance and delivering results
Building stakeholder relationshipsCoaching and mentoring
On completion, learners are equipped to take on roles such as:
Operations Manager
Office or Practice Manager
Business Development Manager, Project Manager
Department Manager
Regional or Area Manager
Employer Description:Next Step Training Ltd is an apprenticeship and skills training provider, funded by the Department for Education, delivering apprenticeships in London and across England. We have been in operation since 2012 and during this time have built an established reputation as a reliable and employer-led training provider. We work together with employers and individual learners to design and deliver training programmes that meets both learners and their employers’ needs. Our goal of is to empower as many individuals as possible to reach their full potential, helping them on their journey to find meaningful career that is rewarding. We help to empower businesses with industry-expert staff so they can provide the very best learning experience to their workforce to perform better.Working Hours :Monday to Friday, varied shifts between 6:30am - 6:00pm.
Exact shifts TBC.
No weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
