1. To assist on Reception and the immediate area, welcoming and supervising visitors.
2. To respond to information and advice queries from students, parents, and external organisations, referring where appropriate.
3. To assist in the management of department’s diaries and booking students with advisers for careers interviews, including mock interviews and personal statement checking.
4. To assist students (and ex-students) with basic UCAS enquiries, such as UCAS registration.
5. To liaise with the Student Services Head of Department and Marketing team to promote Student Services events and activities using graphics and social media:
Throughout College: update College T.V. information screens, liaise with the IT team to develop focused student PC desktop promotion, Impact etc.
Updating Careers boards as appropriate (yearly plan).
Externally: College website, Instagram etc.
6. To help in the update of departments resources i.e. careers leaflets, booklets, virtual communication (TV screens, p.c. screensavers etc.)
7. To assist the Travel & Finance Officer with the following tasks:
Bus passes: Making the bus pass up, distribution and recording
Locker keys: To organise the allocation of student lockers and maintain appropriate records.
8. To ensure the Student Services area is kept tidy.
9. To keep the stationery cupboard stocked and replenish booklets and forms used in the Student Services area when necessary.
10. To assist with administrative tasks, type correspondence and input data as instructed.
11. To complete College Visitor Forms when necessary.Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
Additional training for functional skills in English and Maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Customer Services Practitioner Level 2 qualification.
There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.Training Outcome:
Upon the successful completion of the apprenticeship and reviews with your line manager, there may be the possibility of further employment.
Employer Description:Worcester Sixth Form College are specialists in the education of 16-19 year olds and our staff are experts in meeting the needs of this age group. Every year we admit 900 or so students from the whole county of Worcestershire and from surrounding areas. This enables us to offer an exceptionally wide range of courses and flexible programmes in which any course can be combined with virtually any other course. Our students are highly successful, not just academically, but in many other kinds of endeavour, including sports, performing arts, music, Duke of Edinburgh, charity fund raising and a wide variety of other extra-curricular areas.Working Hours :Monday to Friday, 8.30am to 4.30pm, with half an hour unpaid for lunch break and one day finishing at 4.00pm. There may be some days that start at 8.00am if there is a need to cover reception.Skills: Communication skills,IT skills,Number skills,Team working,Literate,Ale to work independently,Excellent telephone manner,Proactive attitude,Trustworthy,Self-motivated,Confident,Honest,Ability to follow instructions....Read more...
Principal Accountabilities:
First point of contact for all HR and systems queries by telephone and email on a daily basis. Oversee the HR Team email inbox, responding to email enquiries within 24 hours of receipt and in line with Trust policy and practice. Ensure emails are escalated to an appropriate member of the HR team, if unable to respond to query.
As directed by the Senior HR System and Pensions Administration Officer, assist with the regular monthly checks of academies Teachers Pension Scheme (TPS) and Local Government Pension Scheme (LGPS) payroll and pension reports, managed by the Trust’s Payroll Bureau Service, ensuring corrections are uploaded to Payroll Bureau.
In conjunction with HR colleagues, analyse and produce data and reports for both the Trust and academies to complete or inform statutory returns and other management information reporting purposes with accuracy and within timelines required e.g. School workforce census, Single Central Record, monthly ONS surveys, staff surveys, missing data reports, sickness absence reports, long service annual leave increases etc.
Provide effective and timely administration of the online Trust benefits schemes and other such initiatives or HR provision e.g. Sodexo Benefits platform, NUS card, Specsavers Eye care vouchers, Occupational Health referrals etc.
Support the Recruitment Co-ordinator in all areas of the candidate journey from recruitment to onboarding, including recruitment fairs, supporting academies with advertising job vacancies, producing contracts of employment and maintaining a register of candidates interested in working for the Trust. Working with the Recruitment Co-Ordinator and academy HR staff, utilise the Access recruitment platform to progress applicants through the process to conclusion. Using Trust templates, ensure documents are uploaded correctly on to the HRIS in accordance with procedure.
Support the Head of People & Development with ensuring the Apprenticeship digital account is up to date and that it is updated with new apprentices and staff leavers.
Produce Trust ID cards within 2 weeks of an academy’s request, maintaining the database to ensure it is kept current, accurate and secure. Responsible for the ordering of lanyards and maintaining sufficient supplies.
As directed by HR team colleagues, ensure the HR pages of the Trust’s website and portal are up to date, including uploading and removing documents, with an effective filing system in place to ensure policies and documents are accessible for authorised users. The system in place should enable an effective and smooth central HR operation with academies able to easily locate current policies, guidance, procedures and templates.
Support the HR team with the ongoing development and updating of the HR manual, Central HR Manual and Systems and Payroll manuals. As directed update the manuals ensuring the most up to date version is available on the Trusts’ portal.
Support the Head of People & Payroll with the setting up and administration of meetings such as the HR & Finance Network and Joint Consultative Group. Ensure meeting invites are sent out in a timely manner, along with the agenda and minute meetings as required.
Support the HR team become a paperless office environment, by ensuring existing paper files are stored electronically. Assist with general administrative office tasks such as photocopying, arranging and servicing meetings and HR training events, managing calendars, updating and reviewing documents and providing administrative support to the HR Team.Training:HR Assistant level 3 standard.
20% off the job training.
Tutor support via online platform 'bud'.Training Outcome:Permanent role considered on completion of the apprenticeship.Employer Description:The decision made by University of Chichester in 2012 to become an Academy Sponsor was a carefully considered but wholehearted one. The University has an education heritage that goes back over 180 years, it has been training teachers and innovating in education from the beginning and has a strong partnership programme working with 600 schools across the regionWorking Hours :Monday - Friday - all year round 8.30am - 5.00pm, 37 hours per week total.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Initiative....Read more...
