The role of the Pricing Support Analyst is to support the Sales Team within Experienced Energy Solutions (EES). The role is responsible for supporting on both new and existing business and includes associated system management. The role requires a close working relationship with external suppliers and the Sales Team within EES.
The key attributes required for this role are strong communication, problem-solving, time management, and organisational skills. Additionally, adaptability, attention to detail, and the ability to work well with others are crucial for success in these positions.
This position is of strategic importance and the role requires an individual who can demonstrate an excellent level of organisational skills and the ability to work on their own initiative to meet deadlines.
Time Management: Managing tender deadlines, prioritising tasks, and meeting deadlines are crucial for the Sales Team.
Sales Support: Assisting with the creation of quotes and proposals, managing customer data, and supporting the sales team with various tasks.
Proficiency in Sales Tools: Familiarity with CRM software, Microsoft Office Suite (Excel, Word, PowerPoint), and other relevant sales and pricing tools.
Customer Focused – emphasis on the customer needs and goes beyond basic service expectations to help implement solutions.
Collaboration: Working with various teams, including sales, customer service, and potentially finance, to ensure smooth pricing operations.
Team Player – Collaborating with sales teams, account managers, and other departments to ensure smooth sales operations and effective pricing strategies.
Curiosity: A desire to learn and explore new ideas.
Duties and responsibilities:
Responsible for tendering out customers' data to suppliers
Prioritising incoming workloads
Ensuring data entry and validation is completed within timescales on the CRM system
Following up with suppliers outside SLAs
Ensure prices are delivered within the timescale with a high level of accuracy and minimum error.
Understanding the end-to-end customer journey and of the Sales Process
Effective and organised use of Admin Systems to store documents appropriately.
Communication with the team about ongoing deals status
Maintaining awareness of industry and company knowledge
Requirements & Skills:
Be able to demonstrate an excellent level of organisation skills
Clear and effective communication to answer customer enquiries, and collaborate with team members
Can work on your own initiative to meet deadlines
Adaptable and Flexible to ensure the business operates effectively
Williness to take responsibility for the quality and timeliness of work
Be customer focused with an emphasis on the customer needs and go beyond basic service expectations to help implement solutions
Excellent communication skills – both written and oral
Team Player – Someone who encourages team unity through sharing information and expertise
Training:Business Administration Apprenticeship Standard.
Internal relevant training courses as required for the job.Training Outcome:It is expected that upon completion of the apprenticeship there may be an opportunity to remain in a full-time position or progress further within the organisation onto a suitable pathway.Employer Description:It can be overwhelming when looking for the right energy supplier for your business. How do you ensure they are honest, transparent, and can offer the right support and advice? At Experienced Energy Solutions, we use over 30 years of combined industry experience to do this for you.
Strategic energy purchasing solutions
Our trading team monitor the energy market closely, ensuring we can offer the most relevant and up-to-date advice for making strategic purchases on your energy spend. We offer numerous services to ensure your business is getting the most out of your energy partnership, including
• insight from our expert energy procurement team,
• access to our flexible energy buying groups,
• peace of mind through our bill validation service, and
• use of our in-house energy management platform.
Passionate about sustainability
We are not just an energy comparison service; we help drive down energy consumption sustainably. As well as finding the right energy supplier for your business, we create a long-term sustainable energy plan for each of our clients.
Alongside Experienced Energy Solutions, our sister company Experienced Solar & EV Solutions (ESEV) provides the very best sustainable energy solutions for our customers. Take a look at the ESEV website to find out why we are different in the Solar & EV charge point field, and how we can buy back your excess generated energy.Working Hours :9.00am – 5.00pm, Monday – Friday, 30min lunch break.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Non judgemental....Read more...
