Your main role will be assisting other members of staff as required and learning about all aspects of the retail travel industry duties will include:
Meeting and greeting our customers
Delivering excellent customer service
Marketing, including social media and window displays
Dealing with incoming and outgoing administration
Updating customer files
Matching customer needs and advising customers on their holiday arrangements
Selling travel and related products to customers
Training:This apprenticeship includes regular training with a dedicated training provider. You will spend at least 6 hours per week of your working hours completing off-the-job learning, which may include online study, workshops, assignments and practical training to support your development.Training Outcome:Upon successful completion of the apprenticeship, the apprentice can expect to be offered a full-time position as a Travel Consultant at Marken Travel, with opportunities to further develop their skills, progress within the business and build a long-term career in the travel industry.Employer Description:Marken Travel is an Independent Travel Agent that has been established since 1983.
Being a member of ABTA ensures we work to high professional standards and we offer choice, value and quality to all our clients.
We are a strong believer of ‘good old fashion customer service’ which sadly in today’s environment is quite rare. Being in business since 1983 has given a chance to build a strong and loyal customer base and I believe our service and our team our outstanding.Working Hours :Monday – Friday 9:00 – 17:30 and Saturday 9:00 – 15:30 with a day off in the week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Creative,Initiative,Patience,Motivated,Enthusiastic,Friendly....Read more...
