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Apprentice Business Administration

Role Accountability/Authority: Follow company policies, procedures, and Standard Operating Procedures (SOPs) Learn and apply quality, health & safety, and customer service standards Support the Sales Support team with day-to-day administrative tasks Assist in managing and maintaining the enquiries inbox Support the preparation of quotations and customer documentation under supervision Learn how to interpret customer documents and specifications Assist with product configuration and technical information gathering Update and maintain accurate records within the CRM system Help follow up quotations and update quote status records Assist with investigating customer queries and directing them to the appropriate team member Learn how to prioritise work in line with agreed service levels and customer requirements Support colleagues across Sales, Service, and Order Processing when required Participate in training, coaching, and apprenticeship learning activities Contribute to a positive ‘One Team, One Goal’ culture You will rotate around different departments to understand the business as a whole, from quality, health & safety, estimating, stock management etc. This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the business manager which is relevant to your role within the company to meet the overall business needs. The role will evolve as time and duties progress. You will be supported by a line manager, your colleagues who you'll work with during your on-the-job training and also by the support you will receive from your apprenticeship tutors.Training:As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship: Level 3 Business Administrator Standard Apprenticeship Level 2 Functional Skills in maths and English, if not already achieved You will also develop the skills, knowledge and behaviours required to work within an office environment This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills. You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times. Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio.Training Outcome:There is a possibility of securing a full-time position at the end of your apprenticeship dependent on your progression. Wage increases will be dependnet on progression internally and on programme. Employer Description:SMART Solutions for Healthcare SpacesWorld-leading designer and manufacturer of capital medical equipment: operating theatres, critical care areas & primary care.From standalone products to integrated solutions, our connected equipment portfolio empowers construction, specifier, architect and estates and facilities Management teams. Brandon Medical is a UK company that delivers SMART turnkey equipment for acute and primary healthcare worldwide. For 75 years, British engineering skills and a strong work ethic have fuelled continuous product innovation and development to provide healthcare professionals with reliable, high-quality, and affordable medical equipment packages for operating theatres and critical care in over 70 countries around the globe. We are acknowledged experts in manufacturing medical lighting and control systems and designing medical supply pendants, medical power, and medical audio-video systems according to customers’ actual needs. We specialise in enhancing healthcare environments by combining knowledge-driven intuition, decades of expertise, and practical innovation supported by continuous research and development. Our 360-degree portfolio supports clinical teams and informs future intelligence, enabling the implementation of advanced best practices for better patient outcomes. Constantly evolving, we help design the hospitals of tomorrow and drive healthcare excellence.  Working Hours :Monday - Thursday, 8.30am to 5.00pm. Friday, 8.30am to 4.00pm. Half hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative,Non judgemental,Patience,Good attendance record,Flexible,Willing to learn ....Read more...

CLOSING on 08/08: Operations Assistant Apprentice

About the Role: We’re looking for an enthusiastic and organised Operations Assistant to join the Answer Digital team on a Business Administration Level 3 Apprenticeship. This is a brilliant opportunity to build real, hands-on experience across a range of business functions, from keeping the office running smoothly to supporting how we hire, manage, and develop our people You’ll be embedded in our Operations Team and work closely with colleagues across Resource Management, Talent Acquisition, Finance, and People & Culture. No two days will be the same, and you’ll leave the apprenticeship with a broad foundation, and a clear understanding of how a growing digital consultancy operates What You’ll Be Doing: In this role, you won't rotate through departments. You'll be actively contributing to all at once. From day one, your week will naturally span all four areas, giving you a rich, varied experience that reflects how a real operations function works Office Management: You’ll work alongside our Office Manager to help keep our office running smoothly, a welcoming, well-organised, and fully operational space for the team Supporting with day-to-day office queries, visitors, and supplier coordination Helping manage office supplies, equipment, and facilities to keep things running smoothly Coordinating meeting room bookings, office events, and team socials Supporting health & safety compliance and maintaining a tidy, organised environment Liaising with building management and external contractors Handling incoming post, deliveries, and general administration Resource Management: You’ll support the team responsible for matching our consultants to client projects, helping us deploy the right people in the right places Maintaining and updating our resource management system with current project and consultant data Assisting with scheduling and tracking consultant availability and bookings Preparing reports and summaries to support resource planning meetings Flagging capacity gaps or changes to the Resource Management team Supporting the coordination of bench activity and internal project allocations Talent Acquisition: You’ll get a real insight into how we attract and hire great people at Answer Digital Coordinating interview scheduling between candidates and hiring managers Managing job posting administration across our ATS and job boards Supporting candidate communications and ensuring a great experience throughout the process Maintaining accurate and up-to-date records in our recruitment systems People & Culture: You’ll play a part in making Answer Digital a great place to work Supporting onboarding administration for new starters, from contracts to day-one logistics Maintaining accurate employee records in our HR systems Assisting with the coordination of learning & development activity Supporting engagement initiatives, surveys, and internal communications Training: Business Administrator Level 3 Systems & tools - training on the platforms used across each function: resource management system, applicant tracking system and HR platform On-the-job learning - structured exposure across Operations, Talent Acquisition, Finance, and People & Culture, with experienced colleagues guiding day-to-day tasks Dedicated line manager support - regular 1-2-1s, goal setting, and progress reviews aligned to the apprenticeship Knowledge, Skills and Behaviours (KSBs) Dedicated Learning Time - protected time each week to complete apprenticeship learning with the training provider, including study, assignments, and portfolio building Induction - covering Answer Digital's ways of working, tools, culture, and health & safety. Data Security and Awareness Training Training Outcome:To continue progressing their career at Answer Digital in the Operations Team.Employer Description:Answer Digital is a highly successful digital transformation consultancy headquartered in Leeds. We’re a company on a fast growth trajectory with a reputation of delivering large-scale, operational critical solutions. People are at the heart of everything we do - so much so we’re owned by our people. It sets us apart from most digital businesses you’ll meet and defines our culture and values. Our people are invested in everything we do, because we are invested in them. Don't believe us? Well check out our glassdoor and here what our people have to sayWorking Hours :Monday to Friday, working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Proactive and Eager to Learn,Microsoft Packages,Google Workspace,Friendly and Approachable,Confidentiality ....Read more...

Operations Assistant Apprentice

About the Role: We’re looking for an enthusiastic and organised Operations Assistant to join the Answer Digital team on a Business Administration Level 3 Apprenticeship. This is a brilliant opportunity to build real, hands-on experience across a range of business functions, from keeping the office running smoothly to supporting how we hire, manage, and develop our people You’ll be embedded in our Operations Team and work closely with colleagues across Resource Management, Talent Acquisition, Finance, and People & Culture. No two days will be the same, and you’ll leave the apprenticeship with a broad foundation, and a clear understanding of how a growing digital consultancy operates What You’ll Be Doing: In this role, you won't rotate through departments. You'll be actively contributing to all at once. From day one, your week will naturally span all four areas, giving you a rich, varied experience that reflects how a real operations function works Office Management: You’ll work alongside our Office Manager to help keep our office running smoothly, a welcoming, well-organised, and fully operational space for the team Supporting with day-to-day office queries, visitors, and supplier coordination Helping manage office supplies, equipment, and facilities to keep things running smoothly Coordinating meeting room bookings, office events, and team socials Supporting health & safety compliance and maintaining a tidy, organised environment Liaising with building management and external contractors Handling incoming post, deliveries, and general administration Resource Management: You’ll support the team responsible for matching our consultants to client projects, helping us deploy the right people in the right places Maintaining and updating our resource management system with current project and consultant data Assisting with scheduling and tracking consultant availability and bookings Preparing reports and summaries to support resource planning meetings Flagging capacity gaps or changes to the Resource Management team Supporting the coordination of bench activity and internal project allocations Talent Acquisition: You’ll get a real insight into how we attract and hire great people at Answer Digital Coordinating interview scheduling between candidates and hiring managers Managing job posting administration across our ATS and job boards Supporting candidate communications and ensuring a great experience throughout the process Maintaining accurate and up-to-date records in our recruitment systems People & Culture: You’ll play a part in making Answer Digital a great place to work Supporting onboarding administration for new starters, from contracts to day-one logistics Maintaining accurate employee records in our HR systems Assisting with the coordination of learning & development activity Supporting engagement initiatives, surveys, and internal communications Training: Business Administrator Level 3 Systems & tools - training on the platforms used across each function: resource management system, applicant tracking system and HR platform On-the-job learning - structured exposure across Operations, Talent Acquisition, Finance, and People & Culture, with experienced colleagues guiding day-to-day tasks Dedicated line manager support - regular 1-2-1s, goal setting, and progress reviews aligned to the apprenticeship Knowledge, Skills and Behaviours (KSBs) Dedicated Learning Time - protected time each week to complete apprenticeship learning with the training provider, including study, assignments, and portfolio building Induction - covering Answer Digital's ways of working, tools, culture, and health & safety. Data Security and Awareness Training Training Outcome:To continue progressing their career at Answer Digital in the Operations Team.Employer Description:Answer Digital is a highly successful digital transformation consultancy headquartered in Leeds. We’re a company on a fast growth trajectory with a reputation of delivering large-scale, operational critical solutions. People are at the heart of everything we do - so much so we’re owned by our people. It sets us apart from most digital businesses you’ll meet and defines our culture and values. Our people are invested in everything we do, because we are invested in them. Don't believe us? Well check out our glassdoor and here what our people have to sayWorking Hours :Monday to Friday, working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Proactive and Eager to Learn,Microsoft Packages,Google Workspace,Friendly and Approachable,Confidentiality ....Read more...