To provide administrative support to the Chief Executive Secretariat to help manage output, workflow and meet deadlines
To prioritise, plan and co-ordinate your workload efficiently
Supporting the Executive Secretary in diary management (e.g. setting up meetings for the Chief Executive, 1:1s, meetings with Directors).
Support the planning and organisation of meetings on behalf of the Chief Executive, including the preparation of agendas, distribution of papers, attendance at meetings to record actions and follow up as necessary
Dealing with face to face queries, phone calls (incoming and outgoing), room bookings for meetings
Monitor, prioritise, acknowledge and distribute incoming email and correspondence
Handle and process manual or computerised information, with care, accuracy, confidentiality and security
To undertake word processing, photocopying, filing and any other admin tasks as required
Meeting and greeting a wide range of visitors, both internal and external to the Council
Using the main computer packages, Microsoft Word, Excel, PowerPoint and Outlook
Any other appropriate duties as and when required
Training:
Business Administrator Level 3 Apprenticeship Standard
Training will be delivered on site through monthly workshops
Training Outcome:
There may be the possibility of a permanent position on succesful completion of the apprenticeship
Employer Description:Here at Solihull Council we want to ensure that all our citizens have an equal chance to share in Solihull’s success. We do this by putting our customers at the heart of everything we do.
We recognise that our employees are the key factor in achieving our vision. As such, we are always on the lookout for talented individuals, who want to make a real positive difference to people’s lives and can help us to continue building on our success.Working Hours :Monday - Friday, Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Account ManagementWe rely on you for the business to run smoothly - the smallest things you do make the biggest difference to the amazing work we create.
The Account Management Apprentices are responsible for ensuring the smooth running of client accounts within the Agency. You are the lynch pin of the Account Management team. Without you, meetings wouldn’t happen, finance trackers would be a mess, and we'd be sat on the end of an empty phone-line with no call details. You will be learning on the job while studying for the Level 3 Advertising and Media executive apprenticeship standard.Training:During your time on board the ship, you will get real life practical experience working within one of our teams.
You will spend four days a week working in a specific role and one day studying for an apprenticeship standard qualification which compliments the relevant team you are working within.
On top of gaining a formal qualification (and getting paid for it) you will get access to a range of additional training, mentoring and working together as an apprenticeship cohort on an exciting agency wide project.Training Outcome:Once qualified, there is potential for a permanent role as an Account Executive.Employer Description:MullenLowe is a highly creative and multi-awarded, integrated communications network with a challenger mentality.
We help brands embrace change because brands who innovate grow faster- and brandsocial is the key to that growth.
brandsocial is what sets us apart. While some agencies specialise in brand or social, we do both—and we do them brilliantly, together. We bring big-brand thinking to some of the world’s most exciting brands, creating ideas for long-term growth. At the same time, we bring bold social thinking to the table, crafting ideas that help brands own cultural moments, executing with speed and craft, and expertly navigating channels and communities.Working Hours :4 days Mon-Friday working and 1 day Mon-Friday studying for apprenticeship.
Office Hours are 9am-5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Patience....Read more...
Data entry( new clients and candidates)
Inbound and outbound calls
Admin support
Customer service
Training:
The candidate will come into college one day a month and rest will be done on teams.
Training Outcome:
Could lead to a permanent position.
Employer Description:Agricultural Recruitment Specialists® are the international market leader in recruitment and executive search for agriculture, farming, food, horticulture and equine.Working Hours :Monday to Thursday, 8.30am - 4.30pm.
Friday, hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Shadow member of sales team and gradually take on meaningful tasks
Shadow lettings team and learn that aspect of the work
Learn office administration and possible progression to accounts work
Training:
The training will take place in the workplace
Training Outcome:
We are looking for someone with good motivation, so a permanent position could be offered in either Sales, Lettings or Administration/Accounts.
Employer Description:Small owners operated estate agency with three employees and two working executive directors.Working Hours :Monday to Friday, 9.00am to 5.00pm (less 1/2hr lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Non judgemental,Patience....Read more...
Creating campaigns on social media and website including creating and posting social media posts
Help update website content and suggest further improvements
Monitoring and Reporting on Website and Social media Engagement
Involvement and assisting to organise events and product launches and their promotions
Promote venue and products
work as a barista and bar person
Training:
Marketing Executive Level 4 Apprenticeship Standard
Training will be onsite in Rochester
The Training will be one day a week
Training Outcome:
An offer of a permanent role as a marketing and business manager on successful complition of the Apprenticeship
Employer Description:We are a restaurant bar in the heart of scenic Rochester serving a variety of dishes and desserts and an ever changing menu.Working Hours :Wednesday - Sundays Including evenings and weekends. Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Presentation skills,Administrative skills,Team working,Creative,Initiative....Read more...
Responding to enquiries via telephone and email from the colleagues and stakeholders
Communicating with customers, colleagues, residents, members and partners
Supporting the team by undertaking daily tasks such as diary planning, document preparation and distribution, room bookings, meeting and greeting colleagues
Following established procedures and processes
Using ICT systems including MS Word, Excel, Outlook, Powerpoint, Sharepoint
Inputting data
Finance related tasks such as keeping spreadsheets up to date, making simple calculations
Maintaining accurate records using our filing system
Training:
Hybrid in the workplace and at London South East College
Training Outcome:
It is the aspiration that progression to take place to Improvement Practitioner and Executive Support Officer roles
Employer Description:The London Borough of Bexley (Bexley Council) is a local authority. Our customers are our residents. We have statutory services such as social care, education, housing and waste and recycling. We also provide many other services to our residents such as highway maintenance, parks and open spaces and library facilitiesWorking Hours :Monday to Friday, 8.48am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Patience....Read more...
Face-to-face selling with the support of the Jungheinrich sales team
Using a database to plan sales activity
Growing the prospect database
Keeping on track with the learning programme
Attending training courses (both internally and externally)
Develop your knowledge of the CRM systems
Training:
You will gain a Level 4 Sales Executive qualifications.
The training is conducted remotely by BMS Progress with time being allocated to complete work
Training will be completed one day a week
Training Outcome:This role aims to prepare the individual for an Area Sales Manager position.Employer Description:We are a market leader for intralogistic solutions for small to large customers.
Our UK Head Office is located in Milton Keynes. This lies at the hub of an additional six strategically sited Customer Service Centres in Scotland (Motherwell), the North West (Warrington) and the South West (Bristol) . Jungheinrich UK now offers the most comprehensive range of materials handling solutions and services available from a single source.Working Hours :This role is Monday to Friday, 08:30 to 17:00.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Team working,Patience....Read more...
Main duties
General Administration/office support
Answer and retrieve telephone calls/messages/emails and action as required for the Trust Central Office
Open and distribute all incoming mail on a daily basis.
Process general administration and letters
Providing administration support to the CEO, COO and PA to the Executive Team as required
Assist the PA to the Executive Team in administration duties
Provide first aid cover in the event of the absence of First Aider (when qualified).
Liaise with site staff regarding general queries and requests for assistance.
Provide general administration support in other areas of the Central team during peak periods/ absences (HR, Finance, IT)
Provide general administration support in Trust Academies during peak periods/ absences. (Woodkirk Academy, Westerton Primary Academy, East Ardsley Primary Academy, Blackgates Primary Academy, Hill Top Primary Academy)
Visitor Reception
Provide reception services: answering telephone calls, receiving visitors, processing email correspondence and handling face to face enquiries.
Adhere to sign in procedures for visitors and check DBS status of visitors/contractors and agency staff in line with legislative requirements.
Process incoming and outgoing post, emails and deliveries.
Administration Duties
Under the direction of the PA to the Executive Team, provide high quality administration support in relation to the following functions:
Updating policy and procedural documentation
Ensuring the Trust calendar and meetings invitations are up to date
Managing document storage processes in SharePoint
Producing meeting notes and minutes
Checking and updating website and social media information
Collation of information for use in reports from Central team and Academies (e.g. admissions tracking, complaints tracking etc)
Support on implementation and roll out of Trust wide projects
Supporting the COO to ensure up-to-date information on the Trust Management Information System (Arbor) and Compliance System (Every)
Special Conditions of Service
No smoking policy
General Responsibilities
Attend and participate in staff meetings, training and briefings as appropriate
Be aware of, and comply with all Trust policies and procedures, in particular those relating to child protection, health, safety and security, confidentiality and data protection
Contribute to the overall ethos, work and aims of the school.
Training:Level 3 Business Administrator Apprenticeship Standard, which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
You will also develop the skills, knowledge and behaviours required to work within an office environment.
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills.
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussion.Training Outcome:
Good prospects for progression to a full-time position for the right candidate dependant on funding.
Employer Description:At Leodis Academies Trust we are committed to developing every young person‘s full learning potential through a wide variety of educational experiences in an environment that fosters positive relationships based on mutual respect.
Every Individual as Part of the Whole
Each of our Academies have their own identity and ethos that reflects their specific community and the needs of the young people within them. They are, however, all underpinned by a strong sense of purpose, order and control which in turn produces confident and enthusiastic young people who value education and the opportunities it affords them.
Building on Excellence Together
Not content with focusing on just academic excellence, we shape our young people into fully rounded individuals, ready to face the demands of a rapidly changing society. Each Academy provides a curriculum that extends beyond the classroom, valuing and providing enrichment opportunities for our young people to develop their talents and to find new skills and interests. We access a comprehensive range of support and development services, in-house and externally, to ensure barriers to learning are tackled and their impact on attainment is reduced to allow every young person to make significant progress. The Trust is committed to supporting all young people in our community from cradle to career.
Our positive outlook and excellent reputation enables us to attract and sustain high quality staff teams led by exceptional leaders. Our tireless focus on quality first teaching and personal development secures a safe, happy and high achieving learning environment for all our young people. We value every success and celebrate the achievements of all our young people through events, newsletters and our websites.
Looking Outwards to Strengthen Within
With collaboration at the heart of our work as a Trust, we are able to share practice, resources and philosophy through our subject networks that secure high quality teaching and learning across our schools.
Whilst we focus on working together across Leodis, we recognise that we cannot grow, develop and fulfil our vision for every young person without the strong partnerships we have in place beyond Leodis.
Central to this is our Leodis Support Service which extends the support we provide to children and their families. Through the relationship between home and school, strong communication and open, honest dialogue we know our young people well and can work together to meet their needs. Actively working with a number of strategic partners means Leodis is well placed to support new partners joining the Trust.Working Hours :Monday to Friday 37 hours per week. 52 weeks per year, shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Non judgemental,Patience....Read more...
• Create fun, engaging TikTok videos and host live streams to promote our products.• Work closely with the warehouse and sales teams to highlight key product features and promotions.• Assist in planning and executing social media strategies to grow our online presence and boost engagement.• Stay ahead of social media trends and incorporate them into our content.• Contribute to content creation across platforms like TikTok, Instagram and Facebook• Collaborate with the Marketing Executive to produce eye-catching graphics and videos.• Participate in organising social media campaigns, giveaways, and contests.• Help with analysing performance metrics and providing insights to optimise contentTraining:
Level 3 Content Creator
Day release one day per week
Delivered online through Middlesbrough College
Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available.
Employer Description:Stateside Distribution is a vibrant and rapidly growing business, specialising in bringing exciting
products to customers across the UK. We’re seeking a creative and motivated Content Creator
Apprentice to help us expand our TikTok presence and drive engagement across social media
platforms.Working Hours :Monday - Friday
Times to be confirmedSkills: Communication skills,IT skills,Attention to detail,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative....Read more...
NGS Security Ltd is recruiting for two commercially aware, confident, Sales Executives who will play a crucial role in driving the growth of the company by developing and executing marketing strategies and managing the sales pipeline.
The focus will be on lead generation, customer acquisition and brand awareness, using data-driven approaches to optimise results and building long-term client relationships.Training:Sales Executive Level 4 standard, 18 months practical with an additional 3 months End Point Assessment period. Functional Skills in Maths, and English (if required).
Training schedule has yet to be agreed. An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. Details will be made available at a later date. Training Outcome:Future permanent position within one of 4 divisions within NGS Security Ltd (catering, cleaning, security and events).Employer Description:NGS Security is a dedicated student accommodation security guard company. With over 20 years of experience supplying and managing Security guards, we are confident that our staff can deliver exceptional customer-focused services.
Client care is a cornerstone of our operation, with review and improvement meetings regularly arranged. We provide free consultations on current services and procedures for all sites. Combined services lead to a safer and more robust service while reducing costs.Working Hours :Monday to Friday.
9am to 5pm (1 hour for lunch unpaid).
Office based.Skills: Communication skills,Patience,Team working....Read more...
No day will be the same, working across marketing, sale and administration for the business.
From the marketing standpoint, you will be responsible for delivering day-to-day marketing activities across a multitude of platforms, channels and systems that are essential to the Marketing function of the business.
Supporting both the sales and administration functions of the business, will be key into developing a full understanding of the business. This will help with the marketing development to ensure the creation of materials will be relevant to the requirements of the customers.Training:At the end of the apprenticeship the student will have practical skilled essential for a career in digital marketing.
They will learn and understand the impact of digital marketing tools and social media on business success and demonstrate the effective use of various techniques and tools in marketing campaigns.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Gain a full time role within the organisation, like others have completed in the past. Including now company Directors and Line Manager to this position.Employer Description:Global provider of Real Estate Executive Education, with over 26 years’ experience providing training courses and services for the Real Estate Sector.Working Hours :Monday to Friday – 09.00am to 17.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
In this role, you will manage day-to-day operations and support key business functions to ensure smooth and efficient business performance. You will also be managing administrative tasks, assist with project coordination, handle scheduling, maintain accurate records, ad ensure effective communication across departments. Furthermore, you will also be responsible for preparing reports, managing office supplies, and helping to implement policies and procedures to improve operational efficiency.
The ideal candidate will be detail-oriented, able to multi-task, and possess excellent organisational and communication skills, contributing to the overall success of the business.Training:
Training will be Monday- Friday.
The apprentice will have 4 days working in the office- Monday -Thursday, and one day at home doing online college. Workplace- 5 Dingle hollow, Oldbury, West Midlands, B69 2DH.
Training Outcome:A Business Administrator can develop a variety of career paths as they gain experience and expertise in the field. Here are some potential career options they can persue later on:
Office Manager
Project Coordinator/Manager
Operations Manager
Human Resources Administrator
Financial Administrator
Executive Assistant
Employer Description:JTJ Constructions is a 2 year established business that specialises in electrics, plumbing and heating and other housing needs.Working Hours :Monday, 9.00am - 5.00pm.
Tuesday, 9.00am - 5.00pm.
Wednesday, 9.00am - 5.00pm.
Thursday, 9.00am - 5.00pm.
Friday- College work.
No work on weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
An apprentice Counter Fraud Investigator you will:
Adopt the role of “Lead Investigator” when allocated, with the responsibility of planning, preparing and managing the investigation.
Plan and execute surveillance.
Appear in court when necessary as an expert witness.
Carry out roadside checks on UK and foreign vehicles.
Investigate all allocated reports of suspected internal fraud and malpractice against the agency.
Training:
The apprenticeship will be delivered by Intelligencia Training.
This apprenticeship is due to start in March/April 2025 and we will be looking to onboard successful applicants in March 2025.
Training Outcome:
DVSA and the Civil Service offer a wide range of development and career progression opportunities.
Once employed as a Civil Servant you will have access to internal vacancies across all departments.
Employer Description:We are the Driver and Vehicle Standards Agency, and we are 1 of the 5 executive agencies that make up the Department for Transport.
We employ about 4,600 people across Great Britain to help us achieve our mission of keeping Britain moving, safely and sustainably.
Our work affects millions of people and thousands of businesses. Most importantly, our work saves lives. We make sure colleagues have the skills to meet the needs of Britain’s road users.Working Hours :Our hybrid working model offers flexibility about where and when you work. Our expectation is that you will spend a minimum 60% of your time at your base location. Working hours are usually between 8.00am - 6.00pm, Monday - Friday, and will be agreed with you.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Passion for learning,Ability to prioritise....Read more...
To facilitate the communication flow and smooth administration through the following:
Initiating, arranging and securing company and client meetings for Portfolio Managers & Specialists and notifying the relevant attendees
Responsible for diary management and meeting co-ordination
Organise global travel itineraries
Processing expense claims, ensuring these comply with Company policy
Deal with returned foreign currency and send all outgoing expense reports to accounts
Arrange conference rooms, AV equipment, dial in numbers and videoconference facilities
General admin tasks including phone coverage, distribution of mail and messages
Filing, maintenance of attendance records, call reports
Updating excel spreadsheet and Outlook with internal and external contacts
Review of invoices to ensure accuracy prior to approval
Updating/maintaining the Master database for the International Equity Team
Keeping track of movements within the portfolios
Adhoc Research projects from the Specialists/ reporting Manager
Process payment of invoices and vendor payments through “TeamConnect and Smaart” system
Cover for executive assistants
Training:20% off your working week will be dedicated to 'Off the job training' - ie apprenticeship studies which are completed online during work hours. This will include independent self paced learning, online tutorials alongside other apprentices and 1:1 coaching.Training Outcome:After your Data Technician apprenticeship, you have the opportunity to progress into HR, Recruitment, Sales, Marketing & PR, Real Estate, Office Management, Business Management. Most of the above can be completed in a higher-level qualification.Employer Description:Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals.Working Hours :9.00am - 5.30pm, Monday - Friday in person.Skills: Attention to detail,Organisation skills,Analytical skills,Team working,Initiative,Microsoft Office Applications,Adaptable....Read more...
Role Summary:
This is an exciting apprenticeship opportunity within our VISTA B2B sales department based in our Head Office in Sunderland. The sales team focus on selling tailor made holidays and delivering first class customer service to both internal and external customers. As a sales executive you will sell package holidays with varying components, including flights, hotels, transfers and cruise, on a business to business basis, but will also have the ability to sell direct to customers should business needs warrant this.
Key Responsibilities:
Creating and selling tailor made travel packages using All Hays products
Delivering a first class customer service experience to all customers, obtaining repeat business
Working towards, and striving to exceed, agreed individual and team sales targets and other KPI’s
Attending training workshops and supplier visits, including overseas educational visits, in order to continuously develop product knowledge
In depth Knowledge of all cruise products
Liaise with ground suppliers to obtain rates, availability and for all special requests
Remain flexible to meet the needs of the Business
Provide Feedback to the Team Leader
Training:
Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship
Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job
You will work towards a Level 2 Customer Service Apprenticeship
Training Outcome:
We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice
Employer Description:Our head office is home to over 500 employees and is the hub of our activity.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,Passion for Travel industry....Read more...
Role Summary
This is an exciting apprenticeship opportunity within our VISTA B2B sales department based in our Head Office in Sunderland. The sales team focus on selling tailor made holidays and delivering first class customer service to both internal and external customers. As a sales executive you will sell package holidays with varying components, including flights, hotels, transfers and cruise, on a business to business basis, but will also have the ability to sell direct to customers should business needs warrant this.
Key Responsibilities
Creating and selling tailor made travel packages using All Hays products
Delivering a first class customer service experience to all customers, obtaining repeat business
Working towards, and striving to exceed, agreed individual and team sales targets and other KPI’s
Attending training workshops and supplier visits, including overseas educational visits, in order to continuously develop product knowledge
In depth Knowledge of all cruise products.
Liaise with ground suppliers to obtain rates, availability and for all special requests.
Remain flexible to meet the needs of the Business
Provide Feedback to the Team Leader
Training:Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship. Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job.
You will work towards a Level 2 Customer Service Apprenticeship
Training Outcome:
We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice.
Employer Description:Our head office is home to over 500 employees and is the hub of our activity.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,Passion for Travel industry....Read more...
An apprenticeship with Scania is not just about work, it’s where friendships are made and exciting experiences are shared. Our Customer Advisor apprenticeship combines the best of both worlds, offering a unique opportunity to gain experience and knowledge in an essential area of the business - a Parts Advisor position with Customer Services. Through a blend of hands-on experience and structured training, you’ll develop outstanding communication skills, learn about our business, and understand what it takes to deliver excellent customer service to our valued customers.Why Apply?Throughout your apprenticeship, you will learn in a supportive environment with a dedicated mentor. You will gain a nationally recognised qualification in customer service with a thrilling career path ahead. This is a great way to start a rewarding career in the automotive industry. About You:We’re looking for individuals with a positive and welcoming attitude, along with a passion for learning and a shared understanding of the importance of great customer service. Strong communication and organisational skills are important, as well as the ability to work well within a team.Training:The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers. The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply. Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.Training Outcome:At Scania, we invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global Scania network.Employer Description:Established in 1983, Keltruck Ltd is the largest independent Scania dealer in Europe with 18 depots across the Midlands and South Wales.
The company, founded by Chris Kelly, is today managed by an experienced team of executive directors with several decades worth of experience within the road transport industry and the Scania U.K. network between them.Working Hours :Monday - Friday 8am - 4:30pm.Skills: Communication skills,Motivated,Team working....Read more...
You will need to effectively communicate with suppliers, to ensure that the product is produced correctly and the requirements are met.
Duties will include:
Managing the production process across multiple magazines by liaising with clients, advertisers and the sales team
Working with the sales team and advertisers to ensure delivery dates and production deadlines are met
Ensuring files are supplied to printers on time and checking digital proofs against our print ready files for consistency
Designing and amending advertisements for clients and advertisers
Checking files supplied by clients to ensure that they meet the printer’s specification
Training:
For this apprenticeship standard, learners will have the opportunity to give focus on the knowledge, skills and behaviours of the standard that will allow for good business acumen, decision making and the understanding of tools and techniques in relation to time and project management
The completion of this apprenticeship standard will require monthly training visits from a qualified IPS Trainer to help support the apprentice
This will allow them to develop skills and progress the building of the Apprentice portfolio to prepare the learner for End Point Assessment
Delivery is primarily carried out through remote visits, but the trainer will visit the learner’s workplace quarterly and at the start of training to allow for a good working relationship between all parties for smooth delivery of the standard
Upon successful completion, the learner will achieve the Level 3 Business Administrator Standard
Training Outcome:
The candidate will have the opportunity to advance within the Production department to become a Senior Production Executive or, if better suited, into a more creative role as a Senior Designer
Employer Description:We are an independent publishing sales house bursting with creativity, passion and industry knowledge. Talk Media Sales succeeds in driving sales of your media space to its highest potential, simultaneously saving your operating costs from your ad sales department.Working Hours :Monday - Thursday, 9.00am - 5.30pm and Friday, 9.00am - 4.30pm. Breaks to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Creative,Project management skills,Punctual,Reliable,Time management....Read more...
You will be responsible for administration generated from client meetings, business submission and incoming telephone, email and postal queries.
This will also include:
Administration of client information for the Financial Planners, ensuring all information is gathered in timely fashion and prepared fully before submitting to paraplanner to write case.
Responsible for managing the whole LOA process, chasing providers and 3rd parties to gain information required by Paraplanning team.
Gathering and chasing information from SJP administration centres and external 3rd parties to ensure client work is completed within given timescales.
Managing the client’s financial information and documents to update/create the Client Financial Review documents.
Training:This is a workplace apprenticeship, and you will be supported directly by your tutor and your line manager. Training Outcome:For the right candidate and on the completion of the Level 3 there may be opportunity for to progress to being a trainee Paraplanner at Level 4.Employer Description:Chase Virtual Solutions was launched in 2018 to provide a full suite of administration services exclusively to St. James’s Place Partners.
We are a team of professional, diligent and highly trained Executive Assistants providing an efficient, proactive service that gives you maximum time to focus on your clients. We have the skills, knowledge and drive to provide exceptional value to all our partner practices, working with you to deliver a service to your valued clients that exceeds expectations.
You focus on your clients.
We focus on you.
Is anything more important to you and your practice than client service and satisfaction?
Surely not. But the burdens of administration can easily come between you and the results you want. This is where we can help by picking up all those time-consuming administrative tasks, freeing you to give all your attention to your clients and to building a great work-life balance.Working Hours :Normal office hours will be required, so hours between 9am and 5pm Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
As an apprentice in our Crystal Ski Commercial team, you’ll spend two invaluable years working right at the heart of our business – with real responsibilities, and the chance to work on real projects.
You’ll gain a unique insight into our exciting and dynamic industry, with exposure to many other functional areas and senior colleagues, as well as the opportunity to enhance your professional skills through an extensive and tailored programme of learning and development. You’ll have lots of fun during your time with us, and we’ll ensure you get the support you need every step of the way.
The time that our customers spend away on our holidays is precious. That’s why we need to understand what our customers want as well as how the world is changing so we can design, develop and deliver dream holidays.
As a Trading Executive Apprentice, your main job is to help make the most money from the destinations you manage. You will work closely with the Product & Planning Manager and the Trading Manager to:
Maximise flight bookings: Ensure planes are as full as possible.
Optimise hotel stays: Make sure our main hotels have high occupancy.
Improve product presentation: Make our travel packages attractive and customer friendly.
You will also help plan for future seasons by analysing how well destinations are performing and providing insights to support planning. Additionally, you will have opportunities to grow and advance in your career.
Your main responsibilities will include:
Analysing Performance: Regularly check key performance indicators (KPIs) for your destination to help with trading actions and campaigns.
Monitoring Merchandising: Ensure your product is well-presented across all channels to boost performance.
Evaluating Financial Performance: Review each unit, resort, and country to spot financial issues and suggest fixes.
Managing Financial Performance: Work with the Product & Planning Manager to take charge of your destination's financial health.
Setting Prices: Lead the pricing for your destination, making sure prices are competitive and costs are covered.
Recommending Strategies: Suggest yield management rules and strategies to the Trading Manager.
Coaching Team Members: Help train less experienced team members and develop your own people skills.
Collaborating on Bed Supply: Work with the Bed Trading Executive to solve bed supply issues and maximize yield.
Handling Customer Queries: Address customer questions from our contact centres.
Providing Insights: Offer key insights and action recommendations for Destination & Trading Meetings.
Training:Our Crystal Ski Commercial Apprenticeship programme is a unique and exciting opportunity to gain a Level 3 Business Administrator apprenticeship and qualification whilst developing a rewarding career in our Crystal Ski Commercial Team. It involves two years of study while being paid in a full time permanent commercial role.
Training is delivered virtually within the office.Training Outcome:
On joining our Commercial Apprenticeship Programme, you’ll be joining TUI as a permanent colleague – moving into a role with one of the teams you’ve worked with during the programme once you’ve finished your rotations.
Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
As an apprentice in our Crystal Ski Commercial team, you’ll spend two invaluable years working right at the heart of our business – with real responsibilities, and the chance to work on real projects.
You’ll gain a unique insight into our exciting and dynamic industry, with exposure to many other functional areas and senior colleagues, as well as the opportunity to enhance your professional skills through an extensive and tailored programme of learning and development. You’ll have lots of fun during your time with us, and we’ll ensure you get the support you need every step of the way.
The time that our customers spend away on our holidays is precious. That’s why we need to understand what our customers want as well as how the world is changing so we can design, develop and deliver dream holidays.
As a Trading Executive Apprentice, your main job is to help make the most money from the destinations you manage. You will work closely with the Product & Planning Manager and the Trading Manager to:
Maximise flight bookings: Ensure planes are as full as possible.
Optimise hotel stays: Make sure our main hotels have high occupancy.
Improve product presentation: Make our travel packages attractive and customer friendly.
You will also help plan for future seasons by analysing how well destinations are performing and providing insights to support planning. Additionally, you will have opportunities to grow and advance in your career.
Your main responsibilities will include:
Analysing Performance: Regularly check key performance indicators (KPIs) for your destination to help with trading actions and campaigns.
Monitoring Merchandising: Ensure your product is well-presented across all channels to boost performance.
Evaluating Financial Performance: Review each unit, resort, and country to spot financial issues and suggest fixes.
Managing Financial Performance: Work with the Product & Planning Manager to take charge of your destination's financial health.
Setting Prices: Lead the pricing for your destination, making sure prices are competitive and costs are covered.
Recommending Strategies: Suggest yield management rules and strategies to the Trading Manager.
Coaching Team Members: Help train less experienced team members and develop your own people skills.
Collaborating on Bed Supply: Work with the Bed Trading Executive to solve bed supply issues and maximize yield.
Handling Customer Queries: Address customer questions from our contact centres.
Providing Insights: Offer key insights and action recommendations for Destination & Trading Meetings.
Training:Our Crystal Ski Commercial Apprenticeship programme is a unique and exciting opportunity to gain a Level 3 Business Administrator apprenticeship and qualification whilst developing a rewarding career in our Crystal Ski Commercial Team. It involves two years of study while being paid in a full time permanent commercial role.
Training is delivered virtually within the office.Training Outcome:
On joining our Commercial Apprenticeship Programme, you’ll be joining TUI as a permanent colleague – moving into a role with one of the teams you’ve worked with during the programme once you’ve finished your rotations.
Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
The Advanced Business Administrator Apprenticeship will offer you the opportunity to gain real experience working in the business areas which supports the company. You will have the opportunity to build and expand on many skills through a combination of ‘off-the-job’ training, reviews and work placements.
The primary role of the Business Administration Apprentice is to work closely with the Business & Executive Support Officer and CEO to support the business, the management team, and the engineers with all non-engineering tasks.
This includes helping with the following duties:
Human Resource support (including onboarding, off-boarding, payroll, contracts, etc.)
Company accounts management:
- Setting up payments and managing bank account transactions / activity
- Book-keeping / reconciliation
- Raising and managing invoices and purchase orders
- Assisting to prepare monthly management accounts
- Managing NEST pension arrangements
Customer and Supplier relationship management (CRM/MRP)
Business data management
Arranging meetings, events and recording meeting minutes
Answering and managing business calls
Booking and planning business travel arrangements
Monitoring and procurement of all office supplies
Assisting with any other non-engineering tasks
The Company also offers great Company benefits to all employees.Training:
Training will take place at work.
Training Outcome:Consideration to be offered the role as a full-time graduate position with a competitive salary and package. There are further options to progress, take on extra responsibilities and roles within the Company. We also offer all employees further training and development opportunities throughout the working year.Employer Description:Airframe Designs has been in business for over 10 years, providing specialist engineering services to a wide range of customers primarily in the aviation, defence, and space sectors. We are a team of highly experienced engineers capable of delivering optimal solutions for mechanical structures in a digital environment. Our Turn-Key offering for mechanical structures involves combining design, analysis, and additive manufacturing solutions to deliver optimised products.Working Hours :Monday - Friday, 8:00am - 4:30pm. ½ hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
Key Responsibilities:
Assist with general office tasks such as filing, data entry, and record keeping
Answer and direct phone calls, take messages and manage communications
Greet visitors and assist with inquiries, demonstrating excellent customer service
Support the preparation and organisation of documents
Maintain office supplies inventory and place orders when necessary
Assist in scheduling meetings, appointments, and events
Help with mail distribution and the management of incoming and outgoing correspondence
Participate in projects and meetings, taking notes and following up on action items
Collaborate with team members to enhance office efficiency and productivity
Training:You will complete you Business and Level 3 standard and you Functional Skills in maths and English.
You will attend a monthly class at Chiltern Training Ltd in the Reading town centre.Training Outcome:Beginning as an apprentice administrator can serve as a solid foundation for a successful career in administration and office management. Here's a typical career progression path that one might take starting from this position:
Senior Administrator
Office Manager
Executive Assistant
Project Coordinator/Manager
Operations Manage
Director of Administration/Chief Operating Officer
Employer Description:SwimExpert, is the UKs leading swimming improvement service. We offer private swimming lessons guaranteed to improve your swimming technique!
Whether it’s one to one private adult swimming lessons or swimming lessons for children, we can ensure that your swimming will improve. All of our swimming teachers are specially trained, hand-picked and have years of swimming teaching experience to help you improve.
Swim Expert teach swimmers of all ages, from 2 years to over 70 years (you’re never too old to learn). Our client's abilities range from hydrophobic beginners who want to conquer their fear and gain water confidence, to national standard competition swimmers and international triathletes who want to tweak their technique. We have accomplished instructors who have experience with all abilities, and many years of swimming teaching, and swimming themselves to help you achieve your goals.Working Hours :You will work full time Monday-Friday 9am-5pm, shifts may vary.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
This apprenticeship opportunity will allow you to have first-hand experience in a busy award-winning travel agency surrounded by travel professionals.
Supported by senior team members you will:
Meet and greet new and existing customers in store, providing a professional warm welcome
Handling holiday enquiries, face to face, over the phone and email
Training and development - this may also include exciting opportunities to attend industry events in the UK and overseas. Research and explore holiday enquiries using online platforms, reservation agents and email
Booking clients holidays, providing first class service end to end using learnt top class selling skills
Administration in all areas relating to travel
Providing excellent customer service
Working towards store targets and individual targets set out
Training:
This apprenticeship forms part of a formal qualification, on successful completion you will achieve a level 3 Travel Consultant qualification that will be added to your digital achievement record
Working with our chosen training provider you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey
Training will be carried out online/face to face, both individually and as part of a classroom, to ensure you have an enhanced experience. You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor
Learning first hand from training specialists and peers you can become a fully-fledged Travel Consultant in little over a 12-month period
Training Outcome:
On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set, Sales Executive Level 4. Next steps will be discussed in your 1-2-1's
Employer Description:Elite Escapes has over 30 years experience in tailor-made holidays and have firmly established their reputation as one of the leaders in the independent holiday market. Providing bespoke ABTA & ATOL bonded holidays for leisure and business travellers.Working Hours :Monday - Friday, 9.00am - 5.30pm,
Saturday, 9.00am - 1.30pm, you will be allocated 5 working days a week.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Geography....Read more...
Supported by senior team members you will:
Meet & greet new and existing customers in store, providing a professional warm welcome.
Handling holiday enquiries, face to face, over the phone and email.
Training and development, this may also include exciting opportunities to attending industry events in the UK and overseas.
Research and explore holiday enquiries using online platforms, reservation agents and email.
Booking clients holidays, providing first class service end to end, using learnt top class selling skills.
Administration in all areas relating to travel.
Providing excellent customer service.
Working towards shop targets and individual KPI's.
Training:
This apprenticeship forms part of a formal qualification, on successful completion you will achieve a level 3 Travel Consultant qualification that will be added to your digital achievement record.
Functional Skills in English and maths if required.
Working with our chosen training provider you will be assigned a specialist travel assessor who be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey.
Training will be carried out online/face to face both individually and as part of a classroom, to ensure you have an enhanced experience.
You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor.
Learning first hand from specialist and peers you can become a fully fledge Travel Consultant in little over a 12-month periodTraining Outcome:
On successful completion of the Travel Consultant Level 3 Apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set, Sales Executive Level 4
Next steps will be discussed in your 1-2-1's
Employer Description:Pure Travel have over 100 years of combined experience working in the travel industry, recognised as one of the UK's top independent travel stores, Pure Travel continue to stand out from the crowd. Providing bespoke holiday packages for business and leisure clients fully ABTA protected.Working Hours :Monday - Friday, 9.00am - 5.00pm, Saturday, 9.00am - 4.00pm. 5 Working days a week will be allocated.Skills: Attention to detail,Customer care skills,Administrative skills,Team working....Read more...