An opportunity has arisen for a Senior Lettings Negotiator / Lettings Consultant to join a well-established independent estate agency with a strong presence in the local residential property market.
As a Senior Lettings Negotiator / Lettings Consultant, you will drive lettings activity, secure new instructions, manage applicants and landlords, conduct viewings and negotiate successful tenancies.
This is a full-time office-based role offering a competitive basic salary plus commission and benefits.
You will be responsible for:
? Generate new lettings opportunities and secure instructions from landlords.
? Develop and maintain strong relationships with landlords, tenants and applicants.
? Carry out rental valuations and provide informed market advice.
? Identify opportunities to increase rental values and grow the lettings business.
? Promote available properties through appropriate marketing channels.
? Qualify applicants and identify suitable property matches.
? Arrange and conduct property viewings, providing landlords with relevant feedback.
? Manage a portfolio of rental properties while maintaining a consistently high level of service.
? Keep property, applicant, offer and transaction records accurate and up to date.
? Negotiate offers and agree rental terms between landlords and tenants.
? Manage agreed lets through to completion, coordinating with the relevant parties.
What we are looking for:
? Previously worked as a Senior Lettings Consultant, Lettings Consultant, Senior Lettings Negotiator, Lettings Negotiator, Lettings Agent, Lettings Advisor, Property Negotiator, Estate Agent or in asimilar role.
? Experince in residential lettings, preferably within the London property market.
? Background in carrying out property valuations and negotiating rental agreements.
? Strong ability to generate new business and win landlord instructions.
? Commercially focused with a strong drive to achieve targets.
? Confident communicat....Read more...
An opportunity has arisen for a Lettings Negotiator / Lettings Agent to join a residential lettings and property management business supporting landlords with property lettings, tenant sourcing, valuations and ongoing property management.
As a Lettings Negotiator / Lettings Agent, you will be supporting the lettings operation through property visits, marketing, client liaison, administration and coordination of property management activities.
This full-time permanent role offers a salary range of £27,000 - £29,000 plus £1,000 - £3,000 annual bonus and benefits.
You will be responsible for
? Conducting property visits and gathering information required for rental marketing.
? Carrying out property valuations and advising on rental market considerations.
? Arranging photographs, measurements and property details for advertising and management purposes.
? Obtaining relevant property documentation and certificates.
? Identifying property condition or maintenance requirements and supporting follow-up action.
? Supporting property inspections and coordinating general maintenance requirements.
? Responding to enquiries by telephone, email and in person.
? Keeping databases, records and correspondence accurate and up to date.
? Supporting the wider team with day-to-day branch and administrative activities.
What we are looking for
? Previously worked as a Lettings Negotiator, Lettings Agent, Lettings Assistant, Lettings Consultant, Lettings Coordinator, Property Administrator, Estate Agent or in a similar role
? Have prior administrative experience
? Ideally have lettings or property management experience ,
? Strong written and verbal communication skills with the ability to deal confidently with clients, tenants and colleagues.
? Good organisational skills and the ability to manage several tasks effectively.
? Willingness to travel to properties within the required local catchment area.
Shift:
? Monday to Friday: 09:00 to 17:30
?....Read more...
An opportunity has arisen for a Lettings Negotiator / Lettings Agent to join a residential lettings and property management business supporting landlords with property lettings, tenant sourcing, valuations and ongoing property management.
As a Lettings Negotiator / Lettings Agent, you will be supporting the lettings operation through property visits, marketing, client liaison, administration and coordination of property management activities.
This full-time permanent role offers a salary range of £27,000 - £29,000 plus £1,000 - £3,000 annual bonus and benefits.
You will be responsible for
? Conduct rental property valuations and advise landlords on local rental market conditions.
? Visit properties to take photographs, measurements and gather accurate property details.
? Prepare and obtain the required information, documentation and certificates for property marketing.
? Liaise with landlords and prospective tenants, responding promptly to lettings enquiries.
? Build and maintain positive relationships with landlords and other property contacts.
? Maintain accurate lettings records and ensure activities are carried out in line with relevant legal requirements.
What we are looking for
? Previously worked as a Lettings Negotiator, Lettings Agent, Lettings Assistant, Lettings Consultant, Lettings Coordinator, Property Administrator, Estate Agent or in a similar role
? Have prior administrative experience
? Ideally have lettings or property management experience.
? Strong written and verbal communication skills with the ability to deal confidently with clients, tenants and colleagues.
? Good organisational skills and the ability to manage several tasks effectively.
? Willingness to travel to properties within the required local catchment area.
Shift:
? Monday to Friday: 09:00 to 17:30
? 1 Saturday in three and a day off in lieu.
Whats on offer
? Competitive Salary
? Company car.
? Staff bonus scheme.
? Company pension.....Read more...
Duties will include:
Speak with buyers, sellers, and prospective customers over the phone, by email, and in person
Arrange and assist with carrying out property viewings
Register new applicants and match them with suitable properties
Build strong relationships with buyers, sellers, and vendors
Book property valuations and appointments for the sales team
Keep property listings and customer records up to date
Support the Sales Negotiators with day-to-day administrative tasks
Progress sales by liaising with buyers, sellers, solicitors, and mortgage advisors
Handle enquiries and provide excellent customer service
Assist with general office duties in a busy estate agency
Full UK driving licence and access to a car required due to property visits and inspections.Training:
Business Administrator Level 3
Teaching and learning the skills, knowledge and behaviours within Business Administration
Training Outcome:
This role offers the opportunity to grow within Belvoir! on a long-term basis
The apprentice can develop into a full-time position, gaining hands-on experience in lettings and sales, with the potential to progress towards becoming a fully qualified estate agent
Employer Description:Being born in Walsall, living in Pelsall and opening their first ever Estate Agency branch in Bloxwich, the heart and early memories of the business live and will always lie in the Walsall area. You would be hard pushed to find any single team on a national scale, either family owned or corporate, that has rented out and sold more properties in the Walsall area in the last 10 years than our team.Unlike some Estate Agent Agents who advise clients on little practical experience, we have brought, sold and rented houses ourselves and have a wealth of experience of the property industry in Walsall, Pelsall, Bloxwich, Leamore and more.If you’re a landlord looking to rent out your property, would like some advice on a buy to let investment or have a problematic tenant our specialist team would be more than happy to help.Are you looking to sell your house in Bloxwich, Walsall or surrounding areas? Call our Estate Agency department who will give you advice either over the phone or in person at your property if you’d like to arrange a free market appraisal. Alternatively, fill in our free online valuation form to obtain an indication of the value of your home.Working Hours :Monday - Friday, 09:00 - 18:00. (Every other Saturday 09:00 - 17:00) - 1-hour lunch breakSkills: Administrative skills,Attention to detail,Communication skills,Driving License,Initiative,IT skills,Organisation skills,Presentation skills,Problem solving skills,Sales Skills,Team working....Read more...
An opportunity has arisen for a Sales Manager to join a well-established independent estate agency with a strong presence in the local residential property market.
As a Sales Manager, you will report to the Head of Operations, overseeing the residential sales team while managing your own portfolio of property transactions from instruction through to completion.
This is an office-based, full-time role offering a competitive basic salary plus commission, with OTE of £50,000+.
You will be responsible for:
? Manage the teams active sales pipeline, identifying potential delays and taking action to keep transactions progressing.
? Carry out regular pipeline reviews and individual meetings to monitor performance and address issues.
? Oversee sales progression, including liaising with solicitors, managing property chains and reducing fall-throughs.
? Set team activity expectations and monitor delivery against agreed targets.
? Provide updates on pipeline activity and team performance to senior management.
? Assist with complex negotiations, challenging transactions and client issues where required.
? Support, coach and develop the sales team, helping individuals improve their performance and knowledge.
? Ensure CRM records and sales information are kept accurate and up to date.
? Promote a professional and customer-focused approach across the sales function.
? Manage your own portfolio of residential sales alongside your leadership responsibilities.
? Carry out property viewings and negotiate offers with clients and buyers.
? Progress transactions through to exchange and completion.
What we are looking for:
? Previously worked as a Sales Manager, Senior Estate Agent, Senior Sales Negotiator, Property Sales Manager, Estate Agency Branch Manager, Senior Property Negotiator, Assistant Sales Manager, Sales Team Leader or in asimilar role.
? Strong residential sales experience within an estate agency environment.
? Background in lea....Read more...
An opportunity has arisen for a Head of Operations / Branch Manager to join a well-established independent estate agency with a strong presence in the local residential property market.
As Head of Operations / Branch Manager, you will report to the Director, overseeing day-to-day operations, leading the team, driving business growth and deputising when required. This is a full-time role offering salary range of £35,000 - £40,000 (negotiable) and benefits.
This is a hands-on leadership role involving business development, winning new instructions, building client relationships and supporting revenue growth.
You will be responsible for:
? Conduct regular team meetings and one-to-ones to review progress and resolve challenges.
? Monitor performance against key measures, including pipeline activity, conversions, instructions and revenue.
? Identify development requirements and provide coaching to improve individual and team performance.
? Oversee compliance with AML, GDPR, Trading Standards and applicable property legislation.
? Work alongside the Property Manager to ensure the managed lettings portfolio is maintained to the required standard.
? Prepare operational and performance updates for senior management.
? Generate new opportunities through valuations, instructions and the acquisition of landlords and vendors.
? Develop and maintain relationships with clients, property developers and relevant local contacts.
? Support marketing initiatives and activities designed to strengthen the agencys local presence.
? Identify opportunities to expand the managed lettings portfolio.
? Manage recruitment activity when vacancies arise, including candidate screening, interviews and onboarding.
What we are looking for:
? Previously worked as Estate Agency Branch Manager, Estate Agency Manager, Sales & Lettings Manager, Operations Lead, Area Manager, Estate Agent Manager, General Manager, Operations Manager, Regional Manager or in a similar role.....Read more...
An opportunity has arisen for a Lettings Negotiator / Lettings Agent to join a residential lettings and property management business supporting landlords with property lettings, tenant sourcing, valuations and ongoing property management.
As a Lettings Negotiator / Lettings Agent, you will be supporting the lettings operation through property visits, marketing, client liaison, administration and coordination of property management activities.
This full-time permanent role offers a salary range of £27,000 - £29,000 plus £1,000 - £3,000 annual bonus and benefits.
You will be responsible for
* Conducting property visits and gathering information required for rental marketing.
* Carrying out property valuations and advising on rental market considerations.
* Arranging photographs, measurements and property details for advertising and management purposes.
* Obtaining relevant property documentation and certificates.
* Identifying property condition or maintenance requirements and supporting follow-up action.
* Supporting property inspections and coordinating general maintenance requirements.
* Responding to enquiries by telephone, email and in person.
* Keeping databases, records and correspondence accurate and up to date.
* Supporting the wider team with day-to-day branch and administrative activities.
What we are looking for
* Previously worked as a Lettings Negotiator, Lettings Agent, Lettings Assistant, Lettings Consultant, Lettings Coordinator, Property Administrator, Estate Agent or in a similar role
* Have prior administrative experience
* Ideally have lettings or property management experience ,
* Strong written and verbal communication skills with the ability to deal confidently with clients, tenants and colleagues.
* Good organisational skills and the ability to manage several tasks effectively.
* Willingness to travel to properties within the required local catchment area.
Shift:
* Monday to Friday: 09:00 to 17:30
* 1 Saturday in three and a day off in lieu.
Whats on offer
* Competitive Salary
* Company car.
* Staff bonus scheme.
* Company pension.
* Free on-site parking.
This is an excellent opportunity for a Lettings Negotiator / Lettings Agent to join a busy property operation and further develop your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Senior Lettings Negotiator / Lettings Consultant to join a well-established independent estate agency with a strong presence in the local residential property market.
As a Senior Lettings Negotiator / Lettings Consultant, you will drive lettings activity, secure new instructions, manage applicants and landlords, conduct viewings and negotiate successful tenancies.
This is a full-time office-based role offering a competitive basic salary plus commission and benefits.
You will be responsible for:
* Generate new lettings opportunities and secure instructions from landlords.
* Develop and maintain strong relationships with landlords, tenants and applicants.
* Carry out rental valuations and provide informed market advice.
* Identify opportunities to increase rental values and grow the lettings business.
* Promote available properties through appropriate marketing channels.
* Qualify applicants and identify suitable property matches.
* Arrange and conduct property viewings, providing landlords with relevant feedback.
* Manage a portfolio of rental properties while maintaining a consistently high level of service.
* Keep property, applicant, offer and transaction records accurate and up to date.
* Negotiate offers and agree rental terms between landlords and tenants.
* Manage agreed lets through to completion, coordinating with the relevant parties.
What we are looking for:
* Previously worked as a Senior Lettings Consultant, Lettings Consultant, Senior Lettings Negotiator, Lettings Negotiator, Lettings Agent, Lettings Advisor, Property Negotiator, Estate Agent or in asimilar role.
* Experince in residential lettings, preferably within the London property market.
* Background in carrying out property valuations and negotiating rental agreements.
* Strong ability to generate new business and win landlord instructions.
* Commercially focused with a strong drive to achieve targets.
* Confident communicator with strong negotiation and relationship-building abilities.
* Understanding of the local North London lettings market, or the ability to develop this quickly.
* Full UK driving licence.
Whats on offer:
* Competitive salary
* Attractive commission and bonus opportunities.
* Strong exposure to the local residential property market.
* Supportive and professional working environment.
* Scope for career development and progression.
* Opportunity to progress within an established independent estate agency.
This is a great opportunity for a Senior Lettings Negotiator / Lettings Consultant looking to take the next step and play a key role within a successful independent agency.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Head of Operations / Branch Manager to join a well-established independent estate agency with a strong presence in the local residential property market.
As Head of Operations / Branch Manager, you will report to the Director, overseeing day-to-day operations, leading the team, driving business growth and deputising when required. This is a full-time role offering salary range of £35,000 - £40,000 (negotiable) and benefits.
This is a hands-on leadership role involving business development, winning new instructions, building client relationships and supporting revenue growth.
You will be responsible for:
* Conduct regular team meetings and one-to-ones to review progress and resolve challenges.
* Monitor performance against key measures, including pipeline activity, conversions, instructions and revenue.
* Identify development requirements and provide coaching to improve individual and team performance.
* Oversee compliance with AML, GDPR, Trading Standards and applicable property legislation.
* Work alongside the Property Manager to ensure the managed lettings portfolio is maintained to the required standard.
* Prepare operational and performance updates for senior management.
* Generate new opportunities through valuations, instructions and the acquisition of landlords and vendors.
* Develop and maintain relationships with clients, property developers and relevant local contacts.
* Support marketing initiatives and activities designed to strengthen the agencys local presence.
* Identify opportunities to expand the managed lettings portfolio.
* Manage recruitment activity when vacancies arise, including candidate screening, interviews and onboarding.
What we are looking for:
* Previously worked as Estate Agency Branch Manager, Estate Agency Manager, Sales & Lettings Manager, Operations Lead, Area Manager, Estate Agent Manager, General Manager, Operations Manager, Regional Manager or in a similar role.
* Possess leadership experience within estate agency or residential property.
* A strong record of leading, developing and improving team performance.
* Commercial awareness with an understanding of revenue generation and business growth.
* Understanding of relevant property legislation and compliance requirements.
* Proven ability to develop new business and build lasting client relationships.
* Excellent organisational skills with the ability to manage multiple priorities within a busy office.
* Strong communication skills when dealing with clients, employees and senior management.
* ARLA qualification would be beneficial.
Shift: 09:00-18:00
This is an excellent opportunity for an experienced estate agency leader to take a senior operational position and play a key role in driving team performance and business growth. Apply today to be considered.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Sales Manager to join a well-established independent estate agency with a strong presence in the local residential property market.
As a Sales Manager, you will report to the Head of Operations, overseeing the residential sales team while managing your own portfolio of property transactions from instruction through to completion.
This is an office-based, full-time role offering a competitive basic salary plus commission, with OTE of £50,000+.
You will be responsible for:
* Manage the teams active sales pipeline, identifying potential delays and taking action to keep transactions progressing.
* Carry out regular pipeline reviews and individual meetings to monitor performance and address issues.
* Oversee sales progression, including liaising with solicitors, managing property chains and reducing fall-throughs.
* Set team activity expectations and monitor delivery against agreed targets.
* Provide updates on pipeline activity and team performance to senior management.
* Assist with complex negotiations, challenging transactions and client issues where required.
* Support, coach and develop the sales team, helping individuals improve their performance and knowledge.
* Ensure CRM records and sales information are kept accurate and up to date.
* Promote a professional and customer-focused approach across the sales function.
* Manage your own portfolio of residential sales alongside your leadership responsibilities.
* Carry out property viewings and negotiate offers with clients and buyers.
* Progress transactions through to exchange and completion.
What we are looking for:
* Previously worked as a Sales Manager, Senior Estate Agent, Senior Sales Negotiator, Property Sales Manager, Estate Agency Branch Manager, Senior Property Negotiator, Assistant Sales Manager, Sales Team Leader or in asimilar role.
* Strong residential sales experience within an estate agency environment.
* Background in leading, managing or mentoring a sales team, or a senior negotiator ready to progress into management.
* Good Knowledge of the residential sales journey from instruction through to completion.
* Proven ability to manage sales progression, property chains and transaction issues.
* Confident leadership style with the ability to motivate and develop others.
* Comfortable using property portals, CRM systems and standard office software.
* Full UK driving licence.
Desirable:
* Knowledge of the North London property market.
* NAEA qualification.
Shift: 09:00-18:00
This is a great opportunity for an experienced residential sales professional to step into a leadership position while retaining a hands-on role within the sales process. Apply today to be considered.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Duties will include:
Deal with tenant and landlord enquiries by phone, email, and in person
Arrange and carry out property viewings
Register applicants and match tenants to suitable rental properties
Book and manage lettings appointments, including valuations and viewings
Support the lettings team with day-to-day administrative tasks
Keep tenant, landlord, and property records accurate and up to date
Assist with preparing tenancy paperwork and referencing checks
Liaise with landlords, tenants, and contractors to ensure smooth communication
Help progress tenancies from enquiry through to move-in
Support general office duties within a busy lettings environment***Full UK driving licence and access to a car required due to property visits and inspections***
Training:
Teaching and learning the skills, knowledge and behaviours within Business Administration
Training Outcome:
This role offers the opportunity to grow within Belvoir! on a long-term basis
The apprentice can develop into a full-time position, gaining hands-on experience in lettings and sales, with the potential to progress towards becoming a fully qualified estate agent
Employer Description:If you’re looking for estate and letting agents in Wolverhampton who are approachable, proactive and genuinely invested in your result, Belvoir Wolverhampton offers a refreshingly personal approach to property.We are a family-owned, family-run business, based on Wednesfield High Street. Supporting buyers, sellers and landlords across Wolverhampton and the surrounding areas, we combine local knowledge with exceptional availability and hands-on service.Because with Belvoir, property is personal.Working Hours :Monday- Friday 09:00- 18:00 (Every other Saturday 9am- 5pm)
1 hour lunch break.Skills: Administrative skills,Attention to detail,Communication skills,Driving License,Initiative,IT skills,Organisation skills,Presentation skills,Problem solving skills,Sales Skills,Team working....Read more...
The job duties will include providing office support including:
Assist in Property Viewings: Accompany potential buyers and tenants on property viewings, providing information about the features and benefits of each property
Client Communication: Communicate with clients, both face-to-face and via phone / email, to understand their requirements and preferences
Property Listings: Assist in creating property listings, including writing descriptions, taking photographs, and uploading listings to various platforms
Market Research: Conduct market research to stay informed about industry trends, property prices, and competitor activity
Negotiation: Learn negotiation techniques from experienced negotiators and assist in negotiating sales and rental agreements between buyers / tenants and sellers / landlords
Administration: Support the administrative tasks of the sales and lettings process, including preparing contracts, arranging appointments, and maintaining accurate records
Client Relationship Management: Build and maintain strong relationships with clients to ensure a positive experience and encourage repeat business and referrals
Training:
Junior Estate Agent Level 2 Apprenticeship Standard
The apprenticeship programme duration is 13-months
Functional Skills in maths, English and ICT (if required)
You will be based in the employer’s office, so you will gain 13 months of office-based training
Training Outcome:
Upon successful completion of the apprenticeship, a full-time position may be available for the right candidate
Employer Description:Kurtis Property Services are a professional Estate, Letting and Management Agency based in Ilford and South Woodford. Having been established since 1989 the agency specialises in residential sales, lettings, and property management services throughout London and Essex. We operate from two central location. Our Ilford branch covers the whole of East London and also caters for surrounding areas such as Seven Kings and Dagenham, whilst our South Woodford branch covers West Essex. We continue to expand into other areas of London and deeper into the Essex regions.
Working Hours :Monday- Friday, 8.30am- 5.30pm.Skills: Customer care skills,Presentation skills,Administrative skills,Team working,Patience,Own transport,Full UK driving licence,Confident telephone manner....Read more...
At Webbs Estate Agents, we're not just another agency - we're the superheroes of the property world! Specialising in lettings and property management, we're all about providing top-notch service to landlords and tenants alike. And guess what? We're big fans of the Government Apprenticeship Programme, so you know you're in good hands.
As a Business Administration Apprentice, you'll be right in the thick of things, learning the ropes from our seasoned pros. Daily duties will include:
Fielding enquiries via phone and email
Scheduling appointments
Keeping our databases and customer records in shipshape
Filing
Travel between branches and customer homes will become part of the role as you progress
You'll be the glue that holds our office together.
All we ask is that you bring your A-game - strong communication skills, a keen eye for detail, and a can-do attitude are a must. Oh, and a love for all things property-related wouldn't hurt either!
In return, we'll provide you with a supportive environment with hands-on training. You’ll earn a salary while you learn and there's plenty of room to grow within our company.
So, if you're ready to take the first step toward a bright future in property … we can't wait to meet you!Training:
Business Admin Apprenticeship Level 3
Maths and English functional skills level 2 if required
In-house systems training
Training Outcome:Webbs are looking to build a team, and you will have a permanent position upon completion of the apprenticeship and the option to progress within the organisation to become a letting agent. Employer Description:Since 1994, our priority at Webbs has been to provide exceptional service to our clients, whether you’re looking to sell, let, rent or buy a property. We understand that these transactions are both financially and emotionally significant, which is why we strive to offer a service that genuinely enhances the value of your investments. And this level of dedication and attention to detail is precisely what distinguishes Webbs from other estate agents.Working Hours :9.00am - 5.30pm Monday - Friday, 9.00am - 4.00pm, every other Saturday (with a full day off in lieu for each Saturday worked).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Non judgemental,Friendly and approachable,Reliable,Hard working,Enthusiastic,Motivated....Read more...
Meet and greet customers/clients entering the office as appropriate
General administrative duties
Customer services-based duties
Answering phone as required and dealing with queries where possible, and/or taking accurate messages
Dealing with queries and enquiries from clients and processing these
Data entry including updating details, creating new entries, editing details
Liaising with new and current customers
Managing files
Send emails/letters
Sales and marketing - marketing available properties
Social Media
Carrying out property research, including marketing procedures through portals, websites and various databases
Putting together, printing and sending out property lists
Assisting sales team members
Filing office general office paperwork, sales paperwork
Supporting the team
Training:
Full on-the-job and off-the-Job training will be delivered supported by our Training Provider – Davidson Training UK Ltd
All training will be carried out within the workplace during working hours
Business Administrator Apprenticeship Standard Level 3
Level 2 Functional Skills in English and mathematics (if you already do not hold the equivalent qualification)
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard
Training Outcome:
There is an opportunity for you to further develop your skills within the property and letting industry
There are various opportunities available with the employer should you be successful within the progression of your apprenticeship
Employer Description:Oliver Burn is a long-established, reputable estate agent with offices based in Clapham and Herne Hill, covering property to buy, sell or rent in Clapham, Stockwell, Brixton, Herne Hill, Dulwich and the surrounding areas.
They give exceptional service, reliable communication, and trusted advice to help clients to find the perfect home.Working Hours :Monday to Friday, 9.00am to 5.00pm. Includes 1/2 hour unpaid lunch.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Initiative,Good level of spoken English,Self-motivated and efficient,Good telephone manner,Build good relationships,Personable,Punctual,Independent,Enthusiastic and positive,Good sense of humour,Confident & outgoing....Read more...
We have been working with apprentices since 2010, and our goal is to build your skill set and raise your confidence to a level where we can employ you at the end of the apprenticeship. Through this opportunity, we have found that every person who applies has a tremendous amount to offer, and our duty is to make sure we can unlock that talent within you.
From the start of the role, you will be part of the support team, helping our clients to use our software through telephone and email support. You will be shown how our CRM system works and how to raise support tickets. You will be taught how to connect remotely to our customers to view their PCs, and you will be trained on how to solve all types of queries. Every support job is unique, which makes the role fun and interesting, meaning no two days are ever the same. You will get experience working in a professional environment, providing you with invaluable skills for any role, even beyond working with Focus.
Duties you will get to learn and could be involved in include:
Software support via telephone and email
Software and database installations
SQL queries and understanding of SQL Server
Crystal report writing
Problem-solving
Software testing
Demos and webinars
Time ups and software customisations
Azure server management
As you progress through the apprenticeship, your role will evolve, and you will have the opportunity to expand into further areas of the business.Training Outcome:Potential for long-term opportunities and new roles within the business.Employer Description:Focus Micro Systems are an In House Software Development company who develop software for the property sector and have been dedicated in doing so for over 40 years. Our close knit, Oxford based team know our products inside out, having designed and developed them from the ground up.
We have developed property management software packages to support Letting Agents, Estate Agents and Business Transfer Agents. Whatever the property agencies require, we have the software package waiting for them.
Founded in 1981 we are proud of our position as market leaders in the property management software sector. We thoroughly develop and test our products and are entirely confident that our intuitive property software packages, support, training, and maintenance solutions will suit all the requirements of any property agency. Our expert professional and friendly team are able to provide the perfect solution for any property agent.
We build and update our software packages regularly to meet the ever-changing property market. We are always at the forefront of new technology and are able to adapt to the needs of those in the property sector.Working Hours :Monday – Friday, 9:00am – 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Patience,Excellent Work Ethic,Microsoft Windows 7,8,10,11....Read more...
