Handling telephone calls and general email enquiries
Producing professional letters, emails and general correspondence
Using our CRM/property management system to record communications, make notes, update records and manage tasks
Liaising with management and ensuring information and tasks are passed to the relevant team member
Booking and coordinating property viewings, inspections, check-outs and other appointments
Arranging and coordinating repairs and maintenance between tenants and contractors, including obtaining quotes and following up outstanding works
Generating reports and maintaining spreadsheets and other business records
Writing up property inspection and check-out reports from information and photographs provided
Maintaining accurate and up-to-date property, landlord, tenant and applicant records
Following up outstanding tasks, enquiries and correspondence
Providing general administrative support to management and the wider team
Training:Business Administrator Level 3.Training Outcome:Permanent position upon successful completion of the apprenticeship.Employer Description:An independent estate agency built on honesty, genuine care, and strong local expertise. Established in Walsall and now proudly expanded into Cannock, Stafford and Stoke-on-Trent, we’re passionate about delivering a service that feels personal, transparent, and truly supportive.Working Hours :Flexible between 9.00am - 5.00pm Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
An opportunity has arisen for a New Homes Sales Advisor / Sales Consultant to join a residential housebuilder specialising in the development and construction of new homes.
As a New Homes Sales Advisor / Sales Consultant, you will be managing the new homes sales process independently, from initial enquiry and reservation through to exchange and completion.
This full-time permanent role offers a salary range of £28,000 - £32,000 flexible for the right candidate and benefits.
Candidates with general estate agency or property sales experience without relevant New Homes/developer experience will not be suitable.
You will be responsible for:
? Managing enquiries from prospective buyers and providing clear information on available properties, pricing and features.
? Conducting viewings and presenting new-build properties to potential purchasers.
? Guiding buyers through the reservation, sales progression and completion process.
? Managing plot sales through to contract exchange and completion.
? Building positive relationships with purchasers and maintaining regular contact throughout the transaction.
? Following up enquiries and leads promptly and maintaining accurate customer records.
? Keeping up to date with local market conditions and competing developments.
? Working with internal teams to support the smooth progression of sales.
The candidates from the following background will be considered:
? New Homes Sales Advisor, New Homes Sales Consultant, New Homes Sales Executive, New Homes Sales Negotiator, New Build Sales Advisor, Development Sales Advisor, New Build Sales Advisor, New Build Sales Consultant, New Build Sales Executive, New Build Sales Negotiator or in similar role.
What we are looking for
? Proven experience working in New Homes sales or for a new-build residential property developer
? Experience handling the full new homes sales process from reservation through to completion.
? Background managing sales at a new....Read more...
An opportunity has arisen for a Property Manager to join a well-established estate agency known for their proactive approach to lettings and tenant relations across the Edinburgh residential market.
As a Property Manager, you will manage a residential property portfolio, oversee tenancy matters and support the wider property management team.
This full-time role offers a salary range of £32,000 - £35,000 and benefits.
You will be responsible for:
* Manage a portfolio of residential properties throughout the tenancy lifecycle
* Build and maintain strong relationships with landlords and tenants
* Coordinate maintenance and repair works ensuring issues are resolved efficiently
* Handle tenancy disputes, complaints and complex property matters
* Ensure all properties remain compliant with Scottish lettings legislation and safety requirements
* Oversee HMO properties and associated licensing obligations
* Conduct property inspections and follow up on any required actions
* Support and mentor junior members of the property management team
* Liaise with contractors and service providers to ensure high service standards
* Maintain accurate property records and documentation
The candidates from the following background will be considered:
* Property Manager, Lettings Manager, Lettings Property Manager, Residential Property Manager, Property Management Officer, Tenancy Manager, Portfolio Manager or in a similar role.
What we are looking for:
Essential:
* Minimum 2-3 years experience within residential property management
* Understanding of Scottish lettings legislation and compliance requirements
* Experience managing HMO properties
* Proven ability to manage multiple priorities and workloads simultaneously
* Confident handling challenging conversations and resolving disputes
* Experience mentoring or supporting colleagues
Desirable:
* ARLA Propertymark qualification
* Letwell qualification
Whats on Offer
* Competitive Salary
* 30 days annual leave
* Free onsite parking
* Easily accessible location with free onsite parking
* Opportunity to join a respected and growing Edinburgh property business
This is an excellent opportunity for a Property Manager to join a highly regarded organisation and further develop your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Property Manager to join a well-established estate agency known for their proactive approach to lettings and tenant relations across the Edinburgh residential market.
As a Property Manager, you will manage a residential property portfolio, oversee tenancy matters and support the wider property management team.
This full-time role offers a salary range of £32,000 - £35,000 and benefits.
You will be responsible for:
* Manage a portfolio of residential properties throughout the tenancy lifecycle
* Build and maintain strong relationships with landlords and tenants
* Coordinate maintenance and repair works ensuring issues are resolved efficiently
* Handle tenancy disputes, complaints and complex property matters
* Ensure all properties remain compliant with Scottish lettings legislation and safety requirements
* Oversee HMO properties and associated licensing obligations
* Conduct property inspections and follow up on any required actions
* Support and mentor junior members of the property management team
* Liaise with contractors and service providers to ensure high service standards
* Maintain accurate property records and documentation
The candidates from the following background will be considered:
* Property Manager, Lettings Manager, Lettings Property Manager, Residential Property Manager, Property Management Officer, Tenancy Manager, Portfolio Manager or in a similar role.
What we are looking for:
Essential:
* Approx. 2-3 years experience within residential property management
* Understanding of Scottish lettings legislation and compliance requirements
* Experience managing HMO properties
* Proven ability to manage multiple priorities and workloads simultaneously
* Confident handling challenging conversations and resolving disputes
* Experience mentoring or supporting colleagues
Desirable:
* ARLA Propertymark qualification
* Letwell qualification
Whats on Offer
* Competitive Salary
* 30 days annual leave
* Free onsite parking
* Easily accessible location with free onsite parking
* Opportunity to join a respected and growing Edinburgh property business
This is an excellent opportunity for a Property Manager to join a highly regarded organisation and further develop your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
The role offers a diverse range of tasks within a property company as follows:
Advising clients about the letting process and rents
Registering applicants
Meet and greet people
Organise viewings
Feedback to landlords/tenants/applicants
General admin duties
Customer service
Dealing with queries/enquiries
Managing files
Send emails/letters
Sales/marketing
Assisting in tenant/property management
Property research
Answering phone/taking accurate messages
Data entry
Payments
Tenant referencing
Compliance
Complete inventories
Social media
Sending property lists
Training:
Full on-the-job and off-the-Job training will be delivered supported by our Training Provider – Davidson Training UK Ltd
All training will be carried out within the workplace during working hours
Business Administrator Apprenticeship Standard Level 3
Level 2 Functional Skills in English and mathematics (if you already do not hold the equivalent)
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard
Training Outcome:
Potentially a full-time role available with the employer should you be successful within the progression of your apprenticeship
Employer Description:Cow & Co London have a vision to consistently deliver the best results for their clients throughout London while moving with the times. Having worked many years in the property industry, James saw a gap in the market to streamline processes to ensure an exceptional customer experience. Alongside James is his wife, Kat, and together they have created an estate agency that combines traditional services with modern processes.
Wondering about our name? When founder and co-director James Cooley was growing up, he had a family dog with strange patches on her, that led to them calling her ‘Cow’. James and Cow did everything together when he was growing up. And in recognition of our boundless energy and being by your side through thick and thin, we named our agency after her.Working Hours :09:00 until 18:00, with 1 hour unpaid lunch break. Days to be confirmed.Skills: Attention to detail,Logical,Excellent communication skills,Self-motivated,Able to identify opportunities,Tenacious and resilient,Driven and determined,Ability to prioritise,Customer focused approach,Confident and persuasive....Read more...
An opportunity has arisen for a New Homes Sales Advisor / Sales Consultant to join a residential housebuilder specialising in the development and construction of new homes.
As a New Homes Sales Advisor / Sales Consultant, you will be managing the new homes sales process independently, from initial enquiry and reservation through to exchange and completion.
This full-time permanent role offers a salary range of £28,000 - £32,000 flexible for the right candidate and benefits.
Candidates with general estate agency or property sales experience without relevant New Homes/developer experience will not be suitable.
You will be responsible for:
* Managing enquiries from prospective buyers and providing clear information on available properties, pricing and features.
* Conducting viewings and presenting new-build properties to potential purchasers.
* Guiding buyers through the reservation, sales progression and completion process.
* Managing plot sales through to contract exchange and completion.
* Building positive relationships with purchasers and maintaining regular contact throughout the transaction.
* Following up enquiries and leads promptly and maintaining accurate customer records.
* Keeping up to date with local market conditions and competing developments.
* Working with internal teams to support the smooth progression of sales.
The candidates from the following background will be considered:
* New Homes Sales Advisor, New Homes Sales Consultant, New Homes Sales Executive, New Homes Sales Negotiator, New Build Sales Advisor, Development Sales Advisor, New Build Sales Advisor, New Build Sales Consultant, New Build Sales Executive, New Build Sales Negotiator or in similar role.
What we are looking for
* Proven experience working in New Homes sales or for a new-build residential property developer
* Experience handling the full new homes sales process from reservation through to completion.
* Background managing sales at a new-build development or site with minimal support.
* Strong understanding of plot sales, reservations, sales progression and completions.
* Confident IT skills, including Microsoft Office.
* Willingness to travel to the relevant development site(s).
* A valid driving licence.
Whats on offer
* Competitive Salary
* Commission on plot sales following contract exchange.
* Quarterly bonus scheme.
* Taxable travel allowance.
* Company pension.
* On-site parking.
This is an excellent opportunity for a New Homes Sales Advisorto take the next step in their sales career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Sales and marketing
Registering applicants, booking appointments for viewings
Liaising and dealing with clients/queries
Sending and responding to emails
Managing files
Answering the phone
Tenant referencing
Filing
Managing inbox
Ensuring all properties are marketed consistently
Preparing tenancy agreements and other paperwork
Leafleting
Data entry
Carrying out basic property research
Assisting sales team members
Diary management
General administrative duties
Provide excellent customer service
Training:
Full training will be given, leading to a recognised Business Administrator Apprenticeship Standard qualification
Full on-the-job training will be delivered
Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)
Training Outcome:
The potential for the right candidate to become a permanent member of the team once their qualification has been completed
Employer Description:We are a truly independent estate agency which is owned and managed by local, experienced and enthusiastic property professionals.
Our staff are knowledgeable and very easy to talk to so whether we are helping you buy, sell or let we are committed to supporting you from beginning to end.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Full Driving licence desired,Good level spoken english,Good telephone manner,Team worker,Enthusiasm and common sense,Personable....Read more...
An opportunity has arisen for a Lettings Property Manager to join a well-established company offering estate agency, letting, legal, and mortgage services, alongside regulated support for buying, selling, and property management.
As a Lettings Property Manager, you will be managing a portfolio of residential properties while providing a reliable service to landlords and tenants. This role offers a competitive salary and benefits.
You will be responsible for:
* Managing a portfolio of residential properties and acting as the main point of contact for landlords and tenants.
* Responding to tenant enquiries, complaints and property-related matters in a timely manner.
* Arranging maintenance and repair work with approved contractors.
* Instructing contractors, obtaining quotations where necessary and monitoring completed works.
* Managing tenancy administration, including property move-ins, move-outs and tenancy amendments.
* Ensuring properties are managed in line with relevant Scottish legislation and regulatory requirements.
* Keeping property records and management systems accurate and up to date.
* Preparing property reports and providing regular updates to landlords.
* Supporting the wider property management team with day-to-day administrative and operational duties.
The candidates from the following background will be considered:
* Lettings Property Manager, Property Manager, Lettings Manager, Residential Property Manager, Property Management Officer, Tenancy Manager, Portfolio Manager, Lettings Coordinator, Lettings Consultant or in a similar role.
What we are looking for
* Approx. 2 years of experience within residential property management, lettings, housing or a related environment.
* Strong understanding of customer service and the ability to build positive relationships with landlords, tenants and contractors.
* Experience managing multiple tasks, prioritising workloads and working to deadlines.
* Good working knowledge of Microsoft Office applications.
* A sound understanding of property maintenance.
* A full UK driving licence and access to your own car.
Desirable:
* ARLA Level 6, or an equivalent Scottish Residential Letting & Property Management qualification, (training can be provided to achieve the qualification)
* Knowledge of Scottish residential tenancy legislation, including the Scottish Government Private Residential Tenancy framework.
* A relevant property, housing or customer service qualification.
* Experience using property management software
* SME Software experience.
Shift:
* Monday to Thursday, 9.00am - 5.30pm
* Friday, 9.00am - 5.00pm
This is a great opportunity for a Lettings Property Manager to develop their career while delivering a professional service to landlords and tenants.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Businesses Regulations 2003.
....Read more...
