Service Delivery Manager – (English Speaking) – Lisbon (Hybrid)
(Service Delivery Manager, Professional Services Manager, PSA, ERP, Certinia, Resource Management, Microsoft Dynamics / SAP / Oracle, Stakeholder Management)
In 2012 our client launched a cutting-edge ERP platform that has transformed operational efficiency for mid to large-sized enterprises across the world. After achieving market dominance, they’re now expanding ever further - bringing their powerful ERP suite to a new audience.
To support this expansion, our client is establishing several new locations and is looking for a passionate and skilled Service Delivery Manager to lead an exceptional delivery team of Project Managers and Implementation Consultants. This is a fantastic opportunity to join a growing team where your work will have a direct impact on clients’ business performance.
As a Service Delivery Manager, you will be respinsible for driving team performance, financial outcomes, and operational excellence. You are expected to manage utilization and workload balance, ensuring billable time is maximized while protecting team wellbeing. At the same time, you oversee revenue and margin delivery by aligning forecasts, capacity, and staffing levels, and by allocating resources efficiently across priorities. The role also involves close collaboration with Finance, RevOps, Product, and system administrators to maintain data integrity, optimize processes, and protect margins.
Successful candidates should have:
Experience leading a Professional Services or Consulting Delivery team
A strong track record of achieving utilization and revenue targets.
Deep expertise in resource management and forecasting
A solid understanding of PSA/ERP systems (ideally Certinia) and operational reporting practices.
A data-driven mindset with the ability to analyze and act on insights from dashboards, skills matrices, and backlog reports.
Strong communication, coaching, and stakeholder management skills.
Fluent English communication skills.
Location: Lisbon / Hybrid Working
Salary: €75,000 - €85,000 + Bonus + Pension + Benefits
Languages: Fluent English
Applicants must have the right to work in Portugal (hybrid working available).
To apply for this position please send your CV to Nathan Warner at Noir Consulting.
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Key Responsibilities include, but are not limited to:
Collation of global project data including maintenance/generation of spreadsheets, generation of functional supply and demand forecast data & productivity assessments
Update/issue S&OP charts monthly as per schedule
Organise & chair S&OP meetings, including author/issue of the minutes
Function as the ERP system expert for non-capex projects
Support CPMO system processes, including customer invoicing, purchasing, cost reporting & trouble shooting
Execute CPMO responsibilities in UK Pick n Pack process
Ensure systems training & tip sheets are up to date
Provide admin support and function as a Subject Matter Expert (SME) for the MS Project online system
Provide support to CPMO for financial reporting
Attend the monthly accruals meetings & provide any systems support, in line with the process for actuals and forecasts
Collation, analysis & presentation of all CPMO project measurement criteria e.g. On-Time-In-Full data
Provide support as needed in creating diagrams, charts & presentations for the CPMO department
Continuously improve project management processes
Training:The successful applicant will alongside work-based learning, be studying towards gaining your Level 4 Associate Project Manager apprenticeship.
We offer a flexible approach to training.Training Outcome:Functioning as the subject matter expert (SME) for key Project Management systems, this role is pivotal to the future growth of the organisation.
Could lead to career progression within Project Management. Opportunities for Black Belt roles.Employer Description:Kindeva is a global pharmaceutical contract developer and manufacturer (CDMO) business, where we combine life enhancing drugs with state-of-the-art inhalers to provide customers and patients, with top quality respiratory devices.
Our role as a Contract Manufacturer is one, we are incredibly proud of and is one which allows us to be at the forefront of new manufacturing technologies and processes, bringing lifesaving products to patients worldwide.
Due to significant changes in the marketplace Kindeva is currently going through a period of substantial growth and we are looking for talented individuals to join our Clitheroe team. Working Hours :Apprenticeship duration - 18 - 24 months.
37.5hrs Monday to Friday
Flexible start and finish times (TBC).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Job Title: Procurement Manager – Projects & Assets Location: Barcelona (or Amsterdam) Salary: € competitive ASAP startA leading international group is looking for a Procurement Manager to oversee procurement for a diverse portfolio of high-value hospitality and lifestyle assets across global locations.This role involves sourcing, supplier management, and procurement strategy for construction, FF&E, and operational supply chains, ensuring cost efficiency, quality, and timely delivery in a dynamic, multi-project environment. The ideal candidate will have experience in large, structured organizations with multi-site or multi-project exposure and thrive in fast-paced, international settings.Key Responsibilities
Source, assess, and onboard suppliers and manufacturersDevelop and execute procurement strategies in line with group standardsOversee daily procurement operations and internal workflow coordinationLead supplier negotiations, including pricing, contracts, and delivery schedulesMaintain supplier databases, procurement records, and documentationCollaborate with inventory and operations teams on supply needsContribute to budget planning for projects and asset refurbishmentsSupport tender (RFQ/RFP) processes alongside senior procurement leadershipWork with logistics partners and stakeholders to ensure seamless supplyAssign tasks and coordinate procurement team activitiesTravel occasionally for supplier visits, trade shows, and quality inspections
Candidate Profile
Bachelor’s degree or equivalent professional experience3+ years’ procurement experience in hospitality, real estate, FF&E, or large-scale refurbishmentBackground in a major group or multi-asset organizationStrong knowledge of supply chain and procurement processesExperience with ERP and procurement/project management systemsExcellent negotiation and supplier management skillsAbility to manage multiple stakeholders across international projectsWillingness to travel as neededStrong analytical, organizational, and communication skillsFluent in English; additional languages a plusFamiliarity with materials, manufacturing, and international standards for hospitality/commercial projects
Ideal BackgroundCandidates may come from:
Large hospitality or lifestyle groupsInternational real estate or development firmsHotel asset refurbishment / FF&E procurement organizationsMulti-site operational or asset-heavy businessesDesign, fit-out, or construction procurement environments
Job Title: Procurement Manager– Projects & Assets Location: Barcelona (or Amsterdam) Salary: € competitive ASAP startAre you interested?If you’d like more information about the role, please apply or send your CV to luizas@corecruitment.com....Read more...
Job Title: Procurement Manager – Projects & Assets Location: Amsterdam, Netherlands Salary: €competitiveASAP startA major international group is seeking a Procurement Manager to join its team, overseeing procurement across a portfolio of large-scale hospitality and lifestyle assets across multiple international locations.The role covers sourcing and supplier management across construction, FF&E and operational supply chains, ensuring cost efficiency and quality within a fast-paced, multi-project environment. The successful candidate will have experience in large, structured organisations with multi-site or multi-project exposure and will be comfortable operating in international, fast-moving settings.Key Responsibilities
Source, evaluate and onboard new suppliers and manufacturersDevelop and implement procurement strategies aligned with group standardsManage day-to-day procurement operations and coordinate internal workflowsLead supplier negotiations including pricing, contracts and delivery timelinesMaintain supplier databases, procurement records and documentation systemsCoordinate with inventory and operations teams on supply requirementsSupport budget development for projects and asset refurbishmentsAssist with tender (RFQ/RFP) preparation in collaboration with senior procurement leadershipLiaise with logistics partners and internal stakeholders to ensure supply continuityAllocate tasks and coordinate activities within the procurement functionTravel occasionally for supplier visits, trade fairs and quality control inspections
Candidate Profile
Bachelor’s degree or equivalent professional experienceMinimum 3+ years’ experience in procurement within hospitality, real estate development, FF&E or large-scale refurbishment environmentsExperience working within a major group or structured multi-asset organisationStrong understanding of supply chain and procurement processesExperience with ERP and procurement/project management systemsStrong negotiation and supplier management skillsAbility to coordinate multiple stakeholders across international projectsWillingness to travel as requiredStrong analytical, organisational and communication skillsFluent in English; additional languages advantageousKnowledge of materials, manufacturing processes and international standards for hospitality or commercial projects
Ideal Background
Candidates may come from environments such as:Large hospitality or lifestyle groupsInternational real estate or development companiesHotel asset refurbishment / FF&E procurement organisationsMulti-site operational or asset-heavy businessesDesign, fit-out or construction procurement environments
Job Title: Procurement Manager – Projects & AssetsLocation: Amsterdam, NetherlandsSalary: €competitiveASAP startIf you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment....Read more...
