An excellent opportunity has arisen for a Customer Service Administrator to join a well-established company specialising in home energy-efficiency upgrades. Their services include insulation, solar panel installation, and low-carbon heating systems for homes across the UK.
In this full-time, office-based role, you'll play a vital part in coordinating energy efficiency programmes and delivering a high standard of service to customers and third-party partners.
Key Responsibilities:
? Coordinating customer appointments for home energy surveys and installations
? Managing inbound and outbound calls and emails
? Updating third-party lead generators on customer and job progress
? Maintaining accurate records across internal databases and spreadsheets
? Ensuring a smooth and professional customer experience from start to finish
? Handling customer queries and complaints in a timely and efficient manner
What We're Looking For:
? Previous experience in a similar role such as:
Customer Service Administrator, Customer Support Coordinator, Client Services Executive, Customer Service Advisor, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Specialist or Customer Support Administrator
? Ideally, you will have experience working in Renewable Energy, Sustainability, Environmental Services, Utilities, Retrofit or housing sectors.
? Alternatively, you may come from a call centre background, working for companies that support energy providers such as E.ON, OVO, British Gas, EDF, Octopus, or similar
? Experience handling billing, energy queries, appointment bookings, or customer complaints is highly desirable
? Familiarity with Microsoft Office, Google Suite, and PDF tools
? Excellent verbal and written communication skills, particularly over the phone and via email
? Minimum of 4 years proven customer service experience
What's on Offer:
? Competitive salary (£24,000 - £28,000 DOE)
? Profit-r....Read more...
An excellent opportunity has arisen for a Customer Service Administrator to join a well-established company specialising in home energy-efficiency upgrades. Their services include insulation, solar panel installation, and low-carbon heating systems for homes across the UK.
In this full-time, office-based role, you'll play a vital part in coordinating energy efficiency programmes and delivering a high standard of service to customers and third-party partners.
Key Responsibilities:
? Coordinating customer appointments for home energy surveys and installations
? Managing inbound and outbound calls and emails
? Updating third-party lead generators on customer and job progress
? Maintaining accurate records across internal databases and spreadsheets
? Ensuring a smooth and professional customer experience from start to finish
? Handling customer queries and complaints in a timely and efficient manner
What We're Looking For:
? Previous experience in a similar role such as:
Customer Service Administrator, Customer Support Coordinator, Client Services Executive, Customer Service Advisor, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Specialist or Customer Support Administrator
? Ideally, you will have experience working in Renewable Energy, Sustainability, Environmental Services, Utilities, Retrofit or housing sectors.
? Alternatively, you may come from a call centre background, working for companies that support energy providers such as E.ON, OVO, British Gas, EDF, Octopus, or similar
? Experience handling billing, energy queries, appointment bookings, or customer complaints is highly desirable
? Familiarity with Microsoft Office, Google Suite, and PDF tools
? Excellent verbal and written communication skills, particularly over the phone and via email
? Minimum of 4 years proven customer service experience
What's on Offer:
? Competitive salary (£24,000 - £28,000 DOE)
? Profit-r....Read more...
An excellent opportunity has arisen for a Customer Service Administrator to join a well-established company specialising in home energy-efficiency upgrades. Their services include insulation, solar panel installation, and low-carbon heating systems for homes across the UK.
In this full-time, office-based role, you'll play a vital part in coordinating energy efficiency programmes and delivering a high standard of service to customers and third-party partners.
Key Responsibilities:
* Coordinating customer appointments for home energy surveys and installations
* Managing inbound and outbound calls and emails
* Updating third-party lead generators on customer and job progress
* Maintaining accurate records across internal databases and spreadsheets
* Ensuring a smooth and professional customer experience from start to finish
* Handling customer queries and complaints in a timely and efficient manner
What We're Looking For:
* Previous experience in a similar role such as:
Customer Service Administrator, Customer Support Coordinator, Client Services Executive, Customer Service Advisor, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Specialist or Customer Support Administrator
* Ideally, you will have experience working in Renewable Energy, Sustainability, Environmental Services, Utilities, Retrofit or housing sectors.
* Alternatively, you may come from a call centre background, working for companies that support energy providers such as E.ON, OVO, British Gas, EDF, Octopus, or similar
* Experience handling billing, energy queries, appointment bookings, or customer complaints is highly desirable
* Familiarity with Microsoft Office, Google Suite, and PDF tools
* Excellent verbal and written communication skills, particularly over the phone and via email
* Minimum of 4 years proven customer service experience
What's on Offer:
* Competitive salary (£24,000 - £28,000 DOE)
* Profit-related bonus scheme
* Company pension
* Cycle to work scheme
* Free on-site parking
* Regular company events
* Join a growing, mission-led team working to reduce carbon emissions across UK households
This is a fantastic opportunity for a motivated Customer Service Administrator or Call Centre professional to step into the energy efficiency sector and make a real impact.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An excellent opportunity has arisen for a Customer Service Administrator to join a well-established company specialising in home energy-efficiency upgrades. Their services include insulation, solar panel installation, and low-carbon heating systems for homes across the UK.
In this full-time, office-based role, you'll play a vital part in coordinating energy efficiency programmes and delivering a high standard of service to customers and third-party partners.
Key Responsibilities:
* Coordinating customer appointments for home energy surveys and installations
* Managing inbound and outbound calls and emails
* Updating third-party lead generators on customer and job progress
* Maintaining accurate records across internal databases and spreadsheets
* Ensuring a smooth and professional customer experience from start to finish
* Handling customer queries and complaints in a timely and efficient manner
What We're Looking For:
* Previous experience in a similar role such as:
Customer Service Administrator, Customer Support Coordinator, Client Services Executive, Customer Service Advisor, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Specialist or Customer Support Administrator
* Ideally, you will have experience working in Renewable Energy, Sustainability, Environmental Services, Utilities, Retrofit or housing sectors.
* Alternatively, you may come from a call centre background, working for companies that support energy providers such as E.ON, OVO, British Gas, EDF, Octopus, or similar
* Experience handling billing, energy queries, appointment bookings, or customer complaints is highly desirable
* Familiarity with Microsoft Office, Google Suite, and PDF tools
* Excellent verbal and written communication skills, particularly over the phone and via email
* Minimum of 4 years proven customer service experience
What's on Offer:
* Competitive salary (£24,000 - £28,000 DOE)
* Profit-related bonus scheme
* Company pension
* Cycle to work scheme
* Free on-site parking
* Regular company events
* Join a growing, mission-led team working to reduce carbon emissions across UK households
This is a fantastic opportunity for a motivated Customer Service Administrator or Call Centre professional to step into the energy efficiency sector and make a real impact.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Customer Service Administrator to join a well-established company specializing in home energy-efficiency upgrades providing services such as insulation, solar panel installation, and low-carbon heating systems.
As a Customer Service Administrator, you will be supporting the coordination of energy efficiency programmes and ensuring high-quality service delivery to customers. This full-time office-based role offers a salary range of £24,000 - £28,000 and benefits.
You will be responsible for:
? Coordinating customer appointments for home surveys and installations
? Managing inbound and outbound communications via telephone and email
? Providing timely updates to third-party partners involved in lead generation
? Maintaining accurate records across spreadsheets and internal databases
? Ensuring a seamless customer journey through every stage of the service
? Responding to enquiries and resolving issues in a professional manner
What we are looking for:
? Previously worked as a Customer Service Administrator, Customer Support Coordinator, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Administrator or in a similar role.
? Confident using Microsoft Office, Google Suite, and PDF tools
? Proven customer service background, ideally 4 years.
? Experience in housing or scheduling within a maintenance or energy sector is advantageous
? Excellent verbal and written communication, particularly over the phone and via email
What's on offer:
? Competitive Salary
? Bonus scheme
? Company pension plan
? Cycle to work initiative
? Free on-site parking
? Company events
This is a fantastic opportunity for a Customer Service Administrator to join a growing team making a real difference to energy efficiency across the UK.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Addition....Read more...
An opportunity has arisen for a Customer Service Administrator to join a well-established company specializing in home energy-efficiency upgrades providing services such as insulation, solar panel installation, and low-carbon heating systems.
As a Customer Service Administrator, you will be supporting the coordination of energy efficiency programmes and ensuring high-quality service delivery to customers. This full-time office-based role offers a salary range of £24,000 - £28,000 and benefits.
You will be responsible for:
? Coordinating customer appointments for home surveys and installations
? Managing inbound and outbound communications via telephone and email
? Providing timely updates to third-party partners involved in lead generation
? Maintaining accurate records across spreadsheets and internal databases
? Ensuring a seamless customer journey through every stage of the service
? Responding to enquiries and resolving issues in a professional manner
What we are looking for:
? Previously worked as a Customer Service Administrator, Customer Support Coordinator, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Administrator or in a similar role.
? Confident using Microsoft Office, Google Suite, and PDF tools
? Proven customer service background, ideally 4 years.
? Experience in housing or scheduling within a maintenance or energy sector is advantageous
? Excellent verbal and written communication, particularly over the phone and via email
What's on offer:
? Competitive Salary
? Bonus scheme
? Company pension plan
? Cycle to work initiative
? Free on-site parking
? Company events
This is a fantastic opportunity for a Customer Service Administrator to join a growing team making a real difference to energy efficiency across the UK.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Addition....Read more...
An opportunity has arisen for a Customer Service Administrator to join a well-established company specializing in home energy-efficiency upgrades providing services such as insulation, solar panel installation, and low-carbon heating systems.
As a Customer Service Administrator, you will be supporting the coordination of energy efficiency programmes and ensuring high-quality service delivery to customers. This full-time office-based role offers a salary range of £24,000 - £28,000 and benefits.
You will be responsible for:
* Coordinating customer appointments for home surveys and installations
* Managing inbound and outbound communications via telephone and email
* Providing timely updates to third-party partners involved in lead generation
* Maintaining accurate records across spreadsheets and internal databases
* Ensuring a seamless customer journey through every stage of the service
* Responding to enquiries and resolving issues in a professional manner
What we are looking for:
* Previously worked as a Customer Service Administrator, Customer Support Coordinator, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Administrator or in a similar role.
* Confident using Microsoft Office, Google Suite, and PDF tools
* Proven customer service background, ideally 4 years.
* Experience in housing or scheduling within a maintenance or energy sector is advantageous
* Excellent verbal and written communication, particularly over the phone and via email
What's on offer:
* Competitive Salary
* Bonus scheme
* Company pension plan
* Cycle to work initiative
* Free on-site parking
* Company events
This is a fantastic opportunity for a Customer Service Administrator to join a growing team making a real difference to energy efficiency across the UK.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Customer Service Administrator to join a well-established company specializing in home energy-efficiency upgrades providing services such as insulation, solar panel installation, and low-carbon heating systems.
As a Customer Service Administrator, you will be supporting the coordination of energy efficiency programmes and ensuring high-quality service delivery to customers. This full-time office-based role offers a salary range of £24,000 - £28,000 and benefits.
You will be responsible for:
* Coordinating customer appointments for home surveys and installations
* Managing inbound and outbound communications via telephone and email
* Providing timely updates to third-party partners involved in lead generation
* Maintaining accurate records across spreadsheets and internal databases
* Ensuring a seamless customer journey through every stage of the service
* Responding to enquiries and resolving issues in a professional manner
What we are looking for:
* Previously worked as a Customer Service Administrator, Customer Support Coordinator, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Administrator or in a similar role.
* Confident using Microsoft Office, Google Suite, and PDF tools
* Proven customer service background, ideally 4 years.
* Experience in housing or scheduling within a maintenance or energy sector is advantageous
* Excellent verbal and written communication, particularly over the phone and via email
What's on offer:
* Competitive Salary
* Bonus scheme
* Company pension plan
* Cycle to work initiative
* Free on-site parking
* Company events
This is a fantastic opportunity for a Customer Service Administrator to join a growing team making a real difference to energy efficiency across the UK.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Technical Sales Advisor Location: Totnes
Mego Employment is delighted to represent a respected local company known for its outstanding customer service, meticulous attention to detail, and bespoke design solutions.
We are currently seeking a confident, ambitious, and proactive Technical Sales Advisor to guide clients smoothly and efficiently through the sales pipeline—from initial enquiry to the successful completion of solar PV and battery storage installations. This role involves both domestic and commercial projects, so experience with large-scale solar PV and battery systems is highly advantageous.
The Role:
Overseeing our Residential Sales pipeline
Caretaking our client base from initial enquiry to handover to PM
Reporting – weekly and monthly reporting to help with budget planning, meeting sales targets and financial forecasting
Stay up to date with any changes in regulations that can affect products offered
Keep pricing of equipment up to date and competitive
Work with marketing and suppliers to create offers for clients
Design of Solar PV and battery systems in both PVSYST and OpenSolar
Pricing system designs appropriately and producing quotes
Making sales calls to clients, from initial enquiry to technical follow-up and more detailed presentations using Microsoft Teams
Presentation skills – presenting system design and modelling to clients
Carry out site visits, evaluating sites from an installer perspective and review quotes accordingly
Working to quarterly sales targets to meet business targets, motivating and supporting the sales team to meet team targets
Managing the pricing of equipment on Open Solar
Advising customers on the phone and attending events and shows as necessary
Completing a desktop survey ahead of a site-visit
Generating personalised solar and battery storage quotes using our bespoke software
Visiting site to collect any further information needed for a successful installation and to close the deal
Liaise with operations teams regarding the quote to facilitate a smooth delivery
Liaise with marketing to advise on strategic campaigns
Other reasonable tasks as requested by your manager
You Are:
friendly, flexible and a superb communicator
able to or willing to learn how advise clients on a range of solar and battery solutions
highly organised and able to manage multiple tasks effectively
self-managing and proactive
great satisfaction from bringing the highest quality service to the customer
driven by contributing your energy to creating energy resilience for future generations
The Ideal Candidate Will Have:
Experience in the solar industry; however, candidates with technical system knowledge in related or similar sectors will be considered.
A minimum of 3 years' sales experience, preferably within a commercial or technical sales environment (ie carbon emissions, sustainability, energy independence).
Proven track record of working towards and achieving sales targets.
Desirable Knowledge (Training Provided):
HubSpot CRM
OpenSolar design software
The renewables/energy sector
Interested? Call 01803 840844 and ask for Chris Henry to learn more. Alternatively, email: chris.henry@mego.co.uk
Mego Employment Ltd acts as an employment agency for permanent roles and an employment business for temporary positions.....Read more...
Climate17 are delighted to be working with a leading manufacturer of sterile products (and other services) for use in the medical sector, as they look to recruit a Senior Environmental & Sustainability Advisor to join their organisation. You will be joining a family-owned business who are still heavily involved with the operations and this is a fantastic opportunity for you to really advance your career as you’ll be involved in all streams of sustainability. Reporting to the HSEQ Director and joining a company with a global footprint, you’ll have the direct access to the Board, and you will be afforded a lot of autonomy to make decisions and run with your ideas.You will be required to work on a range of sustainability issues, from regulatory reporting, to collating and interpreting data to enable you to produce carbon reduction plans, to looking at packaging design and circularity, to maintaining the company’s Environmental and Energy Management Systems in accordance with ISO14001 and 50001. The company’s carbon reduction plans are required by the NHS so you’ll be competent with Scope 1, 2 and 3 and you’ll also ideally have experience of modern slavery, EDI and engaging with Sedex and Ecovadis.To enable you to hit the ground running and be able to operate independently, you will have some experience working in a similar role previously but maybe you’re looking to broaden your remit a bit and assume more responsibility, in a stable and growing family business.You will hold a degree in a relevant scientific discipline, you’ll be confident engaging with various stakeholders, both internally and outside of the business, whether it’s pitching ideas to the Board or attending conferences and events, networking with your peers.With their offices in Skegness, they do operate a hybrid working model so you can work from home for some of the week, but you will require a valid UK driving licence, although the offices are only a 20-minute walk from the train station. So, if you believe you have the relevant skills and experience to fulfil this assignment and you’d like to join a values driven business, please contact Katie@climate17.com to find out more. ....Read more...
Health & Safety Manager
Crawley
£60,000 - £70,000 + Package + Pension + Holiday + Private Medical Insurance + Technical Progression + Flexible Hybrid Working + Data Centre Industry + Progression + Immediate Start
Join one of the world’s leading specialists in critical environments as a Health & Safety Manager, and play a key role in shaping and driving Health, Safety, and Compliance standards across cutting-edge infrastructure projects. This is a unique opportunity for a safety-driven professional to join a forward-thinking organisation operating at the forefront of the mission-critical and data centre industry.
Perfect for individuals looking to step into a high-impact senior position within a growing business that offers the chance to influence high-value projects, lead transformational change, and progress toward strategic leadership roles in delivery and governance.
As a Health & Safety Manager, you'll work closely with expert teams across complex environments, championing a proactive culture of continuous improvement and operational excellence. If you're passionate about safety, compliance, and making a real impact in a vital sector, this is your next career-defining step.Your Role as a Health & Safety Manager Will Include:
*Lead and continuously improve Health, Safety & Compliance strategies and best practices across mission-critical projects * Ensuring compliance with CDM regulations, UK legislation, and company standards * Mixture of office / site based work - Willingness to travel to sites is required * Embedding SHEQ considerations into project planning from conception to delivery, ensuring sufficient time and resource allocation for safe and compliant execution. * Conducting site inspections, audits, and risk assessments with follow-up actions
As a Health & Safety Manager You Will Have:
* NEBOSH Construction Certificate (or equivalent) * Strong working knowledge of UK Health and Safety legislation, CDM 2015, and ISO standards (45001, 9001, 14001) * Confident communicator with the ability to influence operational teams, contractors, and clients at all levelsReady to drive health & safety across cutting-edge, high-risk infrastructure projects? Apply now or call Dea on 07458 163032 for a confidential conversation.
Keywords: SHEQ Manager, HSE Manager, Health and Safety Manager, NEBOSH, IOSH, CMIOSH, Environmental Health & Safety, Critical Environments, Mission-Critical Facilities, Data Centre Safety, CDM Coordinator, CDM Regulations, Construction Health & Safety, Site SHEQ Manager, Health & Safety Lead, Infrastructure Compliance, Risk Management, Quality Assurance, Quality Manager, ISO 45001, ISO 14001, ISO 9001, Compliance Manager, Health and Safety Advisor, Safety Consultant, Project SHEQ, Operational Risk, EHS Manager, Building Services Safety, Mechanical and Electrical Safety, M&E Projects, HV Safety, Energy Sector Safety, Engineering Compliance, Fire Safety, Site Safety Leader, Facilities Safety Manager, Contractor Safety Management, South East, London, Gatwick, Crawley, Sussex, Surrey, Kent, Redhill, Reigate, Croydon, East Grinstead, Haywards Heath, Brighton, Horsham, Tonbridge, South London, Strategic Delivery Safety, SHEQ Lead, Health & Safety Auditor, Construction Projects, High-Risk Environments....Read more...