Sales administration
Answer incoming sales enquiries via phone and email
Log customer enquiries and updates onto our systems, CRM
Support the team with preparing quotes and basic sales documents
Help track sales leads and ensure follow-ups are completed
Book meetings, calls, and appointments for the sales team
Answer and direct telephone calls professionally
Manage emails and general office correspondence
Order office supplies and purchase goods when required
File documents and maintain accurate records
Support general day-to-day office organisation
Assist with data entry and keeping systems up to date
Provide a friendly first point of contact for customers
Ensure enquiries are handled quickly and professionally
Pass information to the right team members when needed
Training Outcome:
Sales Administrator
Office Administrator
Customer Service Advisor
Sales Executive or Account Manager
Employer Description:Green Flare Ltd specialise in the design and installation of bespoke, high-end renewable energy systems for commercial and domestic premises. We have over 30 years of collective experience and are known for quality workmanship and great customer experiences. We are MCS accredited and members of the RECC and operate our business to their standards. We help our clients cut their carbon emissions, reduce their energy bills and increase their energy security. Green Flare’s mission is to be the number one, trusted renewable energy partner in the Southwest.Working Hours :Monday to Friday 8am to 4pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Our client is a UK-Based energy consulting firm that helps organisations understand and manage value, risk, and revenues in the energy market and flexible assets. As an energy market advisory, they are involved in power markets, gas and LNG, and hydrogen. Their HQ is in central London, and they are an innovative and entrepreneurial team with a passion for commercial and analytical problem solving. We’re looking for a commercially minded Senior Commercial Analyst to join the team and play a key role in delivering high-impact projects across power markets. This is an opportunity to combine deep analytical expertise with client-facing responsibility, contributing to complex transactions, strategic insights, and market-leading thinking. As a Senior Commercial Analyst, you’ll take ownership of project delivery while supporting client relationships, business development, and internal knowledge growth. You’ll operate at the intersection of analytics, commercial strategy, and client engagement. What You’ll Be Doing Project Delivery & OwnershipLead and deliver medium-to-large, complex client projects (including multi-party transactions)Manage project planning, budgets, timelines, and resources effectivelyApply advanced modelling and analytical tools to solve commercial challengesEnsure robust quality assurance, benchmarking, and accuracy of outputsDevelop clear, compelling presentations and confidently handle client Q&A Client Engagement & Business DevelopmentAct as a day-to-day contact for clients, building trusted relationshipsLead client calls for standard service offeringsSupport proposal development, scoping, and lead managementCommunicate insights in a way that clearly connects analysis to commercial outcomes Market Insight & Knowledge DevelopmentBuild deep expertise in power market dynamics and asset valuationContribute to internal thought leadership, including market scenarios and value narrativesCollaborate with technical teams to enhance analytical tools and capabilitiesShare knowledge and insights across the wider team Team Contribution & LeadershipContribute meaningfully across business development, knowledge, and team developmentSupport and mentor junior team membersPlay an active role in strengthening team culture and collaboration What We’re Looking For Core Skills & ExperienceStrong understanding of power markets, commercial drivers, and asset valuationAdvanced analytical capability, with experience using complex models and frameworksProven ability to manage projects end-to-end, balancing quality, timelines, and stakeholder expectationsExperience engaging with clients and presenting to senior stakeholders Commercial MindsetAble to explain not just what the analysis shows, but why it mattersComfortable contributing to proposals, scoping, and client discussionsBrings a “trusted advisor” approach rather than a traditional sales mindset Ways of WorkingTakes ownership and delivers with impactDemonstrates curiosity and a continuous improvement mindsetCommunicates clearly and collaborates effectively across teamsThinks strategically and anticipates challengesSupports and uplifts others through positive leadership Why Join? You’ll be part of a dynamic, collaborative environment where your work directly influences strategic decisions in the energy sector. This role offers the chance to deepen your market expertise, expand your client exposure, and shape the future of power market analysis. About Us Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application Process Climate17 is committed to creating a diverse, inclusive, and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world.....Read more...
Working within a civils team of operatives on a large site environment
Carrying out excavations, with an involvement installing temporary works support measures
Learning how to work safely on site whilst adhering to site rules and regulations
Setting up site and work areas, ensuring they are adequately maintained
Backfilling the DHN pipework and trenches in line with relevant specifications
Reinstatement works to highways which will include preparation of subbase, laying tarmac and paving
Attending daily workforce briefings
Learning from supervisors or mentors about advance techniques
Problem solving identifying and resolving minor issues during construction
Attending relevant site training courses
Handling basic tools such as shovels, breakers and other small items of plant
Training:
You will be working towards a Level 2 Groundworker Apprenticeship Standard
You will receive on and off-the-job training and support from an assessor and an apprenticeship advisor
You will be required to attend Bicton College for block weeks as part of the apprenticeship training
Training Outcome:
Become a qualified groundworker, working supervisor, site manager and site foreman are both career path opportunities
Employer Description:ThermaMech specialise in designing and delivering energy networks, because we believe that an unrivalled level of focus, expertise and service is the best way to get the job done. Working proactively to transform the UK’s heating and cooling networks the efficient way.Working Hours :Monday - Friday, 7.30am - 5.00pm.Skills: Communication skills,Attention to detail,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Based within our Customer Support Centre in Central Manchester, our Apprentice Customer Experience Advisor will learn all areas of customer support to master the full customer experience. If you are passionate about creating phenomenal customer experiences, this is the apprenticeship for you.
What You’ll Be Up To:
You will be working within our Business-to-Business (B2B) customer enquiries team, where they support our customers. In this role, you will be responsible for being the initial face of our business by answering inbound calls from our customers
You will also be working in our B2B complaints team. In this role you will be responsible for managing and resolving customer issues, ensuring high satisfaction levels through effective communication and problem-solving skills, while maintaining positive client relationships
You’ll ensure that all enquiries are handled efficiently and with a customer-first approach. You’ll work alongside a number of customer service departments to resolve any queries and to ensure our customers receive the very best service from Johnson Controls
Working within a team of experts, you will be provided with ongoing training and fantastic career progression opportunities. You will become a product and brand expert, enabling you to forge a lasting and rewarding future, with a market-leading brand in a secure and expanding marketplace
Promoting the brand to all existing and potential customers and providing accurate information on products, policies, and procedures
Updating our Customer Relationship Management systems to ensure we retain accurate and timely information needed to resolve queries quickly
Supporting customers through periods of dissatisfaction, offering highly effective problem-solving skills needed to de-escalate and resolve dissatisfaction
Liaising with customers who are raising a complaint or wanting to cancel their contract via a variety of communication methods to resolve the customers' issues and retain their business
Feeding back outcomes to ensure that proactive steps are taken to improve the customer journey
Training:As an apprentice in our programme, you'll enrol on the Advanced Level 3 Customer Service Apprenticeship qualification.
This is a 2-year apprenticeship and the college course will be delivered on day release, remotely. Training Outcome:
There is the opportunity to progress on to higher or degree apprenticeships and gain further qualifications in the future to support your ongoing career development within the organisation
Employer Description:Johnson Controls is a global leader in technology and industry, serving customers in over 150 countries. Our mission is to create intelligent buildings, efficient energy solutions, and integrated infrastructure. We welcome individuals with a passion for engineering to join us in shaping a better tomorrow through our diverse range of projects and opportunities.Working Hours :Monday- Friday, 8.30am- 5.00pm, or as per business needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Future Focused,Purpose Led,Customer Driven,Integrity....Read more...
You will support the SHEQ Manager in a structured and supervised environment, with responsibilities including:
Supporting the review and maintenance of the General Management System (GMS)
Assisting with document control, data entry, and the digital filing of audit reports, training records, and certificates
Helping to prepare and distribute RAMS packs for live projects
Supporting the administration of fire door tracking, temporary works documentation, and associated registers
Liaising with engineers, subcontractors, CDM consultants, manufacturers, and clients to collect and coordinate SHEQ documentation
Learning about safe systems of work and how they are developed for live construction sites
Gaining knowledge of the environmental aspects of construction, including waste management and pollution control
Development & Progression (Advanced Training - Stage 2):
As your confidence grows, you will begin to undertake more technical tasks with close guidance, including:
Attending supervised site visits to observe and support SHEQ inspections
Gaining an understanding of CDM regulations and their application to project delivery
Reading and helping to produce H&S documents, Construction Phase Plans (CPPs), Construction Environmental Management Plans (CEMPs) and site noise assessments
Assisting in the review and actioning of arboriculture and environmental surveys
Supporting with updates to live project site plans, risk registers and impact assessments
Building the skills to contribute to continual improvement and compliance with ISO 9001, ISO 14001 and ISO 45001 standards
Training:This role is supported by the Level 3 Business Administrator Apprenticeship delivered by London South East Colleges.
Training will include:
Weekly workshops and access to Smart Assessor online platform
Monthly work-based coaching sessions
Regular 8-10-week progress reviews with your mentor and Skills Coach
Protected off-the-job training time (minimum 6-hours per week)
End-point assessment including a business improvement project and professional discussion
Training Outcome:Upon successful completion, the apprentice may be offered a permanent role as a SHEQ Assistant with a clear progression pathway, including:
Further qualifications such as IOSH Managing Safely or NEBOSH
Ongoing mentoring and training from the SHEQ Manager
Future career routes include SHEQ Coordinator, H&S Advisor, or Environmental Officer
Employer Description:Ensigna Construction is a highly skilled SME, renowned for delivering exceptional construction, refurbishment, and fit-out projects across the public, healthcare, education, heritage, and commercial sectors. Based in the South East, Ensigna is an accredited Chartered Institute of Building company, committed to maintaining the highest standards of quality, safety, and environmental responsibility. With a proven track record of successfully managing complex projects, Ensigna balances innovative construction methods with sustainable practices, contributing to the UK's 2050 net-zero targets.A defining strength of Ensigna Construction is its in-house design facility, enabling the seamless delivery of new-build projects for healthcare, education, and local authority estates. With a dedicated design team, including architects, structural engineers, and mechanical & electrical specialists, Ensigna ensures projects are meticulously planned, fully coordinated, and compliant with all regulations. This integrated capability allows for the efficient delivery of bespoke solutions, such as the state-of-the-art STEM training facilities at London South East College, featuring cutting-edge carpentry and bricklaying workshops equipped with advanced ventilation and extraction systems.Ensigna's portfolio showcases a diverse range of projects. Recent highlights include the Tooting Bec Lido refurbishment, a £4.2m transformation of one of the UK's largest outdoor swimming pools. This involved installing a state-of-the-art filtration system, modernising the electrical and mechanical infrastructure, and implementing ecological measures to enhance local biodiversity.For education, Ensigna’s refurbishment of the Aspire Building at the Harris Institute of Teaching exemplified its ability to revitalise derelict spaces into vibrant learning environments. This £3.2m project included extensive structural modifications, energy-efficient upgrades, and rapid mobilisation to meet tight timelines.In heritage restoration, Ensigna has preserved the integrity of listed buildings while introducing modern functionalities. The refurbishment of the Old Town Hall in Lewisham and the sensitive restoration of Norbury Library combined meticulous craftsmanship with sustainable solutions, demonstrating Ensigna’s commitment to preserving cultural heritage.Social value lies at the core of Ensigna’s ethos. The company actively engages with communities, providing opportunities such as work placements and apprenticeships for local residents and students. During the STEM facility project, Ensigna Construction holds a range of industry-recognised accreditations that reflect its commitment to quality, safety, and professionalism. As an ISO 9001:2015 accredited company, Ensigna ensures robust quality management processes, delivering consistent excellence across all projects. The company is also an accredited Chartered Institute of Building (CIOB) organisation, demonstrating its adherence to the highest standards of professionalism, quality and technical competence.Ensigna is a Constructionline Gold Member, showcasing its compliance with rigorous procurement standards, including health and safety management and ethical practices. Additionally, the company is CHAS (Contractors Health and Safety Assessment Scheme) Advanced accredited, emphasising its commitment to maintaining safe working environments.Working Hours :Monday to Friday, 8.00am - 4.30pm with a 1-hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
