HR Manager – Branded Hotel, BrightonLocation: BrightonSalary: Competitive, dependent on experienceWe are seeking an experienced and personable HR Manager to lead the people function at a branded hotel in Brighton. This is a fantastic opportunity for a hands-on HR professional to take ownership of the full employee lifecycle at a single, vibrant property, working closely with the General Manager and Heads of Department to build a strong, engaged team culture.You'll be a visible, trusted presence on-site, balancing day-to-day operational HR with longer-term initiatives that support the hotel's performance and guest experience.Responsibilities
Act as the primary HR point of contact for the General Manager and all Heads of DepartmentManage the full employee lifecycle: recruitment, onboarding, performance management, and offboardingProvide expert guidance on employee relations matters, including disciplinaries, grievances, and absence managementEnsure compliance with UK employment law, brand standards, and internal HR policiesLead recruitment activity to attract and retain talent in a competitive Brighton hospitality marketCoach and support line managers on people management best practiceDrive employee engagement, recognition, and wellbeing initiatives across the hotelOversee HR administration, payroll liaison, and HRIS data accuracyManage training and development plans, including brand and compliance trainingSupport workforce planning and headcount budgetingChampion diversity, equity, and inclusion across the hotel
Requirements
Proven HR management experience within a hotel or branded hospitality environmentStrong working knowledge of UK employment law and best practiceCIPD Level 5 or above (or equivalent experience)Excellent interpersonal and communication skills, comfortable building relationships at all levelsConfident handling complex employee relations cases independentlyHighly organised, with strong prioritisation skills in a fast-paced environmentA proactive, hands-on approach with a genuine passion for hospitality and peopleFamiliarity with branded hotel standards and systems is an advantage....Read more...
Cluster HR Manager – Hotel Group, LondonLocation: LondonSalary: £50,000 – £60,000 per annum (dependent on experience)We are looking for an experienced and people-focused Cluster HR Manager to lead the HR function across a portfolio of 4–5 hotels in London. This is a fantastic opportunity for an HR professional with a strong hospitality background to make a real impact across multiple properties, working closely with General Managers and department heads to build a positive, high-performing culture.You'll be the go-to HR expert for each hotel in the cluster, balancing hands-on operational support with strategic people initiatives that drive engagement, retention, and service excellence.Responsibilities
Act as the primary HR business partner for General Managers and Heads of Department across all hotels in the clusterManage the full employee lifecycle: recruitment, onboarding, performance management, and offboardingProvide expert guidance on employee relations matters, including disciplinaries, grievances, and absence managementEnsure compliance with UK employment law and internal HR policies across all sitesLead on recruitment strategy to attract and retain top talent in a competitive London hospitality marketSupport and coach line managers on people management best practiceDrive employee engagement initiatives and help foster a positive workplace culture across the clusterOversee HR administration, payroll liaison, and HRIS data accuracy for all propertiesManage training and development plans, including compliance and mandatory trainingSupport with workforce planning, budgeting, and headcount reportingChampion diversity, equity, and inclusion initiatives across the cluster
Requirements
Proven HR management experience within a multi-site or cluster hotel/hospitality environmentStrong working knowledge of UK employment law and best practiceCIPD Level 5 or above (or equivalent experience)Excellent interpersonal and communication skills, with the ability to build trusted relationships at all levelsConfident handling complex employee relations cases independentlyHighly organised, with the ability to manage competing priorities across multiple sitesA proactive, hands-on approach with a genuine passion for hospitality and people....Read more...
Senior HR Manager / HR DirectorLocation: Indianapolis, IN Salary: $100,000–$130,000 + 10% Bonus In-OfficeWe’re partnering with a well-established retail group in Indianapolis that’s looking for a strong HR leader to take ownership of the local HR function.This is a hands-on role where you’ll be close to the business, working with leaders and employees every day while also managing and supporting an HR team. You’ll have a broad HR remit and the opportunity to really shape how the local business supports, develops and retains its people.About You
You’ve built solid HR experience within a larger, fast-moving organizationYou’ve managed an HR team and enjoy being a hands-on leaderYou’re comfortable working with both hourly and salaried employeesYou know your way around employee relations, recruiting, training, retention and complianceYou have experience with payroll and benefitsYou’re approachable, organized and comfortable having the sometimes difficult conversationsYou’re someone the business can rely on and who enjoys building strong relationships
What You’ll Do
Lead the local HR function and manage the HR teamPartner with managers and leadership on employee relations and performanceOversee recruiting, onboarding, retention, training and complianceSupport payroll and benefits across the businessWork closely with the corporate HR team while staying connected to the local operationCoach managers through employee issues and performance plansHelp improve HR processes and create a consistent employee experienceBe a trusted point of contact for employees and leadership
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An opportunity has arisen for a Cleaning Key Account Manager / Operations Manager to join a facilities management company providing cleaning, security, maintenance and workplace support services.
As a Cleaning Key Account Manager / Operations Manager, you will oversee regional cleaning operations, manage client relationships and ensure consistent service, commercial and performance standards across multiple sites.
This full-time role offers a salary of £37,000 and benefits. Based near Guildford, the role involves travelling to client sites across Surrey, including Camberley, Staines and Reigate.
You will be responsible for:
? Managing the delivery of daily and periodic cleaning services across the assigned region.
? Monitoring service performance, KPIs and contractual requirements, addressing issues where necessary.
? Coordinating site resources to ensure services are delivered effectively and within agreed budgets.
? Preparing and analysing operational and financial data for regular management reporting.
? Managing attendance and timekeeping information to support accurate payroll processing.
? Overseeing supplier relationships and ensuring agreed service standards are maintained.
? Supporting recruitment, employee relations and the resolution of HR-related matters.
? Coordinating training and development to maintain appropriate standards across the team.
? Ensuring work is carried out in line with relevant quality, environmental, health and safety requirements.
The candidates from the following background will be considered:
? Cleaning Key Account Manager, Cleaning Account Manager, Cleaning Contract Manager, Cleaning Operations Manager, Cleaning Manager, Area Cleaning Manager, Regional Cleaning Manager, Cleaning Services Manager, Business Manager - Cleaning or similar.
What we are looking for:
Essential:
? Experience in Business Management or an operational management position.
? Background in leading teams and developing ....Read more...
An opportunity has arisen for a Cleaning Key Account Manager / Operations Manager to join a facilities management company providing cleaning, security, maintenance and workplace support services.
As a Cleaning Key Account Manager / Operations Manager, you will oversee regional cleaning operations, manage client relationships and ensure consistent service, commercial and performance standards across multiple sites.
This full-time role offers a salary of £37,000 plus company vehicle and benefits. Based near Guildford, the role involves travelling to client sites across Surrey, including Camberley, Staines and Reigate.
You will be responsible for:
? Managing the delivery of daily and periodic cleaning services across the assigned region.
? Monitoring service performance, KPIs and contractual requirements, addressing issues where necessary.
? Coordinating site resources to ensure services are delivered effectively and within agreed budgets.
? Preparing and analysing operational and financial data for regular management reporting.
? Managing attendance and timekeeping information to support accurate payroll processing.
? Overseeing supplier relationships and ensuring agreed service standards are maintained.
? Supporting recruitment, employee relations and the resolution of HR-related matters.
? Coordinating training and development to maintain appropriate standards across the team.
? Ensuring work is carried out in line with relevant quality, environmental, health and safety requirements.
The candidates from the following background will be considered:
? Cleaning Key Account Manager, Cleaning Account Manager, Cleaning Contract Manager, Cleaning Operations Manager, Cleaning Manager, Area Cleaning Manager, Regional Cleaning Manager, Cleaning Services Manager, Business Manager - Cleaning or similar.
What we are looking for:
Essential:
? Experience in Business Management or an operational management position.
? Background in leading ....Read more...
Assistant General Manager – New York, NY – Up to $100k We’re partnering with a high-profile hospitality group known for creating buzz-worthy dining experiences that mix incredible food, vibrant atmosphere, and top-tier service. This is an exciting opportunity for a hands-on, high-energy Assistant General Manager with a fun, get-it-done attitude to lead an established restaurant and drive success in a fast-paced, high-volume environment.Responsibilities:
Oversee daily restaurant operations, ensuring staff performance aligns with company standards.Lead, coach, and mentor managers and hourly team members to deliver exceptional service and uphold company culture.Manage scheduling, hiring, training, and performance evaluations for FOH staff.Monitor and control financials including labor, costs, and revenue to meet budget targets.Uphold business best practices, including compliance, disciplinary actions, and employee relations.Maintain guest satisfaction through strong service standards, issue resolution, and promotional engagement.
Skills and Experience:
Proven senior-level restaurant operations with experience leading premium, guest-focused concepts.Proven success managing high-volume venues ($15M+), ideally as an Assistant General ManagerStrong floor leader with deep expertise in FOH systems, service standards, and team dynamics.Inspirational manager who blends accountability with mentorship to elevate performance.Comfortable in bold, high-energy environments with the ability to adapt quickly and bring a strong industry network.
If you are keen to discuss the details further, please apply today or send your cv to Holly at COREcruitment dot com Due to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
JOB DESCRIPTION
Facility Operations Manager
Department: Operations
Employment Type: Full-Time, Exempt, Salaried
Reports To: Regional Operations Manager
Position Summary
FinishWorks is seeking a knowledgeable and results-driven Facility Operations Manager to oversee and coordinate all aspects of facility operations. This leadership position is responsible for ensuring efficient production, quality, warehouse, inventory, administrative, staffing, safety, and maintenance operations.
The Facility Operations Manager will develop and implement processes that support production objectives, manage operating costs, minimize delays, and maximize the effective use of employees, equipment, facilities, materials, and capital. The successful candidate will provide hands-on leadership while maintaining a safe, compliant, efficient, and professional work environment.
Essential Duties and Responsibilities
Oversee daily production, quality control, warehouse, inventory, administrative, and other assigned facility operations.
Develop and implement plans to minimize manufacturing costs through the effective use of employees, equipment, facilities, materials, and capital.
Manage facility spending in accordance with budget requirements and changes in production volume.
Establish clear individual and departmental accountabilities for problem-solving, performance, and cost reduction.
Prepare work schedules, assign responsibilities, and oversee employees to ensure production, shipping, and order requirements are met.
Coordinate with other departments and FinishWorks facilities to meet scheduling and operational needs.
Identify and promptly address material shortages, equipment or machine defects, inventory discrepancies, and causes of production delays.
Oversee equipment and work-area maintenance and repairs to reduce risk and operational downtime.
Maintain a safe and secure workplace by enforcing established safety standards and regulatory requirements.
Address physical safety concerns and promote consistent adherence to required safety procedures.
Address employee concerns, maintain morale, and promote positive employee relations in accordance with company policies.
Interview qualified candidates and support employee onboarding, orientation, and training.
Participate in staffing activities, including transfers, promotions, and corrective actions.
Remain knowledgeable about current production methods, products, and management practices.
Perform other duties as assigned.
Education and Experience
High school diploma or equivalent required.
College degree preferred.
Minimum of five years of experience in a manufacturing supervision or management role.
OSHA and hazardous materials training required.
Basic math, reading, and comprehension skills.
Knowledge, Skills, and Abilities
Comprehensive knowledge of manufacturing or departmental operations.
Strong understanding of company policies and procedures.
Demonstrated leadership and employee-management abilities.
Strong organizational, communication, and computer skills.
Working knowledge of inventory-control practices.
Ability to evaluate the accuracy and effectiveness of processes using established guidelines and prior experience.
Sound judgment and decision-making skills.
Ability to work independently with minimal supervision.
Ability to organize and complete assigned projects efficiently.
Strong written and verbal communication skills.
Required Certifications
The following certifications must be obtained within 90 days of hire:
OSHA 30
RPM Forklift Training Program
Hazardous Material DOT
Hazardous Waste
RPM Elevate Leadership Training Program
Physical Requirements
The position regularly requires standing, reaching, handling, twisting or turning, talking, seeing, and hearing. The employee must be able to lift or move up to 50 pounds. Frequent bending, squatting, and stooping are required. The role may also occasionally require sitting, walking, carrying, pushing, pulling, climbing, kneeling, writing, and driving.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
Work Environment
This position works in a paint-manufacturing facility with a typically moderate noise level.
Measures of Success
Success in this position includes:
Timely and accurate completion of production, ordering, and shipping schedules.
Strong working knowledge of assigned operational areas.
Effective leadership and management of assigned employees.
Maintenance of a professional facility appearance and workplace environment.
Accurate physical inventory counts.
Continued reduction of workplace accidents.FinishWorks is committed to providing qualified applicants and employees with equal employment opportunities. Reasonable accommodations are available for qualified individuals with disabilitiesApply for this ad Online!....Read more...
An opportunity has arisen for a Cleaning Key Account Manager / Operations Manager to join a facilities management company providing cleaning, security, maintenance and workplace support services.
As a Cleaning Key Account Manager / Operations Manager, you will oversee regional cleaning operations, manage client relationships and ensure consistent service, commercial and performance standards across multiple sites.
This full-time role offers a salary of £37,000 and benefits. Based near Guildford, the role involves travelling to client sites across Surrey, including Camberley, Staines and Reigate.
You will be responsible for:
* Managing the delivery of daily and periodic cleaning services across the assigned region.
* Monitoring service performance, KPIs and contractual requirements, addressing issues where necessary.
* Coordinating site resources to ensure services are delivered effectively and within agreed budgets.
* Preparing and analysing operational and financial data for regular management reporting.
* Managing attendance and timekeeping information to support accurate payroll processing.
* Overseeing supplier relationships and ensuring agreed service standards are maintained.
* Supporting recruitment, employee relations and the resolution of HR-related matters.
* Coordinating training and development to maintain appropriate standards across the team.
* Ensuring work is carried out in line with relevant quality, environmental, health and safety requirements.
The candidates from the following background will be considered:
* Cleaning Key Account Manager, Cleaning Account Manager, Cleaning Contract Manager, Cleaning Operations Manager, Cleaning Manager, Area Cleaning Manager, Regional Cleaning Manager, Cleaning Services Manager, Business Manager - Cleaning or similar.
What we are looking for:
Essential:
* Experience in Business Management or an operational management position.
* Background in leading teams and developing commercial or business opportunities.
* Experience managing budgets, financial information and monthly reporting data.
* Able to develop business strategies and manage operational changes.
* Knowledge of BICSc or similar cleaning industry certification.
* Ability to generate leads and identify opportunities to increase revenue.
* Skilled in IT, including Microsoft Office and the ability to analyse and present information.
* Strong negotiation skills, including experience securing additional business or services.
Desirable:
* A degree or relevant professional qualification.
* IOSH training.
Shift:
* Monday - Friday: 07:00 - 16:00
Whats on offer:
* Competitive salary
* Company vehicle
Apply today for the opportunity to take responsibility for a varied regional operation and play a key role in delivering high-quality service to clients.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Cleaning Key Account Manager / Operations Manager to join a facilities management company providing cleaning, security, maintenance and workplace support services.
As a Cleaning Key Account Manager / Operations Manager, you will oversee regional cleaning operations, manage client relationships and ensure consistent service, commercial and performance standards across multiple sites.
This full-time role offers a salary of £37,000 plus company vehicle and benefits. Based near Guildford, the role involves travelling to client sites across Surrey, including Camberley, Staines and Reigate.
You will be responsible for:
* Managing the delivery of daily and periodic cleaning services across the assigned region.
* Monitoring service performance, KPIs and contractual requirements, addressing issues where necessary.
* Coordinating site resources to ensure services are delivered effectively and within agreed budgets.
* Preparing and analysing operational and financial data for regular management reporting.
* Managing attendance and timekeeping information to support accurate payroll processing.
* Overseeing supplier relationships and ensuring agreed service standards are maintained.
* Supporting recruitment, employee relations and the resolution of HR-related matters.
* Coordinating training and development to maintain appropriate standards across the team.
* Ensuring work is carried out in line with relevant quality, environmental, health and safety requirements.
The candidates from the following background will be considered:
* Cleaning Key Account Manager, Cleaning Account Manager, Cleaning Contract Manager, Cleaning Operations Manager, Cleaning Manager, Area Cleaning Manager, Regional Cleaning Manager, Cleaning Services Manager, Business Manager - Cleaning or similar.
What we are looking for:
Essential:
* Experience in Business Management or an operational management position.
* Background in leading teams and developing commercial or business opportunities.
* Experience managing budgets, financial information and monthly reporting data.
* Able to develop business strategies and manage operational changes.
* Knowledge of BICSc or similar cleaning industry certification.
* Ability to generate leads and identify opportunities to increase revenue.
* Skilled in IT, including Microsoft Office and the ability to analyse and present information.
* Strong negotiation skills, including experience securing additional business or services.
Desirable:
* A degree or relevant professional qualification.
* IOSH training.
Shift:
* Monday - Friday: 07:00 - 16:00
Whats on offer:
* Competitive salary
* Company vehicle
Apply today for the opportunity to take responsibility for a varied regional operation and play a key role in delivering high-quality service to clients.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Cluster Manager – Monday to Friday – Up to 40k+ Company Car + Fuel CardLocation: Oxford / BicesterAn exciting opportunity for an experienced Operations Manager to oversee multiple catering operations across construction sites, leading teams, driving standards, and delivering exceptional serviceBenefits:
28 days holiday including bank holidaysCompany car provided + fuel cardFree meals onsiteCompany pensionEmployee discountOn-site parkingProgression opportunities to Head of Operations
The Role.We are seeking a Cluster Manager to join a growing contract catering business. This role oversees up to 5 catering operations areas, managing multiple teams across those sites. The focus is on site standards, team support and development, client relations, project management, logistics, strategic planning, and improvement initiatives that elevate customer service and experience. This is a field-based role with head office in London, offering the opportunity to work across multiple locations while remaining connected to the central team.Key Responsibilities
Oversee catering operations across multiple construction sites.Build and maintain strong client relationships, acting as the main point of contact.Work with onsite leaders and Head of Food Development for fresh ideas and ongoing creativity.Oversee compliance with food safety, health and safety, and government nutritional guidelines.Monitor site budgets and adherence to budgetary limits.Provide high-level support to onsite teams, ensuring high-quality catering service delivery.Collaborate with Head of Training and Development to ensure team members are trained to the highest standard.Collaborate with Recruitment Manager for resource planning and talent requirements.Troubleshoot operational challenges and implement effective solutions.Work closely with suppliers, logistics, and procurement teams to ensure seamless service delivery.Drive efficiency and innovation in service delivery, ensuring peak customer satisfaction.
The Ideal Cluster Manager
Previous experience in Operations Management within catering, facilities management, and/or Business & Industry sectors.Multi-site experience with high-level leadership skills.Proven ability to manage, support, and develop teams across multiple locations.Confident in dealing directly with clients and stakeholders at all levels.Problem-solving mindset – ability to think on feet, troubleshoot, and implement practical solutions.Adaptable and confident working in a fast-paced and people-centric environment.Willingness to travel and make onsite visits as required.Right to work in the UK.
Schedule:
Day shift / Monday to FridayOccasional weekends when business requires100% travel required (field-based)
How to Apply If you are an experienced Operations Manager with a background in contract catering, please send your CV to Yasmin at COREcruitment dot com....Read more...
Interim Operations Manager
Location: Chatham
Rate: £31–£32 per hour
Contract: Interim, minimum 3 months, with potential for a permanent opportunity
Hours: Full-time, with flexibility to support a 24/7 operation
Are you an experienced Operations Manager with strong people leadership skills and a background in complex, shift-based or 24/7 environments?
We are seeking a hands-on, credible and confident Interim Operations Manager to lead and strengthen a busy 24/7 operation in Chatham. This is an initial three-month interim assignment, with the potential to transition into a permanent position for the right candidate.
You will play a key role in providing visible leadership, improving management consistency and strengthening operational performance across three essential service areas.
This is a people-focused operational leadership role. You do not need to be a technical expert in every service. Strong operational management, people leadership, and the ability to make a tangible difference quickly matter most.
The Role
Joining an established operation, you will work closely with the existing Shift Manager and wider team, drawing on their technical expertise while providing clear operational oversight, structure and accountability.
Your initial focus will be to understand the operation, identify key priorities and introduce practical improvements that strengthen performance, team engagement and service delivery.
Key responsibilities will include:
- Providing visible and confident leadership across operational teams and shifts.
- Strengthening people management, performance management and management consistency.
- Establishing clear expectations, accountability and effective management routines.
- Managing performance, conduct, attendance and capability issues in partnership with HR.
- Reviewing workforce deployment, shift arrangements and management cover.
- Improving communication and handovers across the 24/7 operation.
- Monitoring performance against KPIs, SLAs and service standards.
- Identifying and managing operational risks, incidents and service issues.
- Maintaining a strong focus on health and safety, safeguarding and service resilience.
- Working collaboratively with technical specialists and internal stakeholders.
- Identifying and embedding practical improvements to service quality, efficiency and customer outcomes.
- The objective is to leave behind stronger management practices, improved operational effectiveness and a clear plan for longer-term improvement.
About You
We are looking for an experienced operational people leader who can establish credibility quickly, take ownership and make a positive impact in an interim environment.
You will ideally have:
- Significant experience managing people within a busy operational service environment.
- Experience leading a 24/7, shift-based, time-critical or similarly complex operation.
- A strong track record of motivating, developing and managing teams.
- Experience coaching and supporting other managers.
- Confidence handling challenging performance and employee relations matters.
- Experience managing service delivery against KPIs, SLAs or defined standards.
- Strong operational judgement and decision-making skills.
- Experience in workforce planning, resource deployment and operational improvement.
- A practical understanding of health and safety, operational risk and safeguarding.
- The ability to work effectively with specialist colleagues without needing to be the technical expert.
- Experience within contact centres, control rooms, customer service, utilities, transport, logistics, security, emergency response, public services, health and care, or other complex operational environments would be relevant.
What We're Looking For
- You will be a visible, approachable and decisive leader who is comfortable getting into the details, tackling challenges and holding people accountable.
- You will be pragmatic, solutions-focused and confident joining an established operation where improvements need to be delivered quickly and sustainably.
This opportunity would suit an experienced interim manager or an operational leader looking to make a meaningful impact, with the potential to secure a permanent position following the initial assignment.
At KHR, we take care to ensure that you are represented as well as possible, so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regard to a specific role, then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics, etc, please could you also submit a "clean" copy in Word. Thank you.
Knowledge House Resourcing Ltd is acting as an Employment Business in relation to this vacancy. KHR - Recruitment Specialists is a trading name of Knowledge House Resourcing Ltd. Keep in touch with us online for job alerts, industry updates and market trends…
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