Duty Manager Jobs Found 57 Jobs, Page 3 of 3 Pages Sort by:
Manufacturing Process Leader Apprentice
Work as part of the manufacturing team to achieve the daily, weekly, monthly and annual KPIs Support the Production Team Leader by organising workflow for the team, addressing shortages co-ordinating shop floor activity, ensuring housekeeping standards are maintained Manage and monitor objectives of work area and work as part of the team to optimise output and ensure targets are met Assist with technical issues, writing and managing Risk Assessments, SOP’s and actively support H&S Identify and contribute towards continuous improvement activities and initiatives Identify and monitor training needs for the team Ensure preventative maintenance tasks are completed to schedule and quality is maintained e.g. ISO 9001 & 14001 are adhered to Manage low level people issues Ensure compliance with all legislation, codes of practice, industry guidelines. Company policies and procedures relating to H&S Be the department lead during out of hours activity within the company thresholds for supervision. Escalate appropriate issues to the next line/duty manager Training:Your apprenticeship will be delivered through a blended learning approach, supported by our learning provider, NC Group. Our apprenticeship has been designed to support you at every stage of your development, and throughout the programme you will be stretched, challenged and fully supported by a business that is committed to your professional growth. Throughout the duration of your apprenticeship, you will be appointed a workplace mentor to support you with your learning.Training Outcome:We have lots of fantastic success stories from previous apprentices who have gone on to achieve industry recognised qualifications through their apprenticeships and many of our past apprentices are still working within the business today or have gone onto have successful careers elsewhere. Our workplace culture will allow you to pick up not only the knowledge and skills to be used in your future career but also experience working in a professional but relaxed environment that will give you the confidence to excel in your role and develop as a professional. We truly believe that we put our people at the heart of everything we do, and you will have the job security and development opportunities that are rare in the current climate, so why not join us, and be a part of our continuing growth and success? With exciting future ambitions, we couldn’t think of a better time for you to join us!Employer Description:At Portakabin, we design and deliver high-quality modular buildings for organisations of all sizes, in various sectors including manufacturing, education, health, transport, utilities and construction. Delivering our products sustainably, and safely to our customers is of utmost importance. Portakabin now employs more than 2,200 people across the UK and Europe. Our people are at the heart of business and the reason for our success. We offer career progression, support and development opportunities giving our employees space to grow. Portakabin is a Disability Confident Committed and equal opportunities employer. We are committed to providing an inclusive and accessible recruitment process and to the fair and consistent treatment of all current and prospective colleagues. We welcome applications from people of all backgrounds, perspectives, and value the contribution that diverse experiences bring to our teams. Reasonable adjustments will be made throughout the application, recruitment, and onboarding processes where required. If you need any additional support or experience any difficulty applying, please contact our recruitment team on resourcing@portakabin.com Working Hours :Monday - Friday. Flexible approach to working hours (core hours 10.00am - 2.30 pm). Specific working pattern to be determined - dependent on the apprentice and team requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative ....Read more...
Assistant Manager, Ride Operations
Who we are…The PNE is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization generates revenue through four activity streams: the 15-day annual summer Fair which averages 800,000 guests each year, Playland amusement park which welcomes 375,000 guests annually including Fright Nights, year-round events including concerts, trade shows and film, cultural and community events. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and being the best, we can be.We are seeking a hard-working individual that has a passion for the Ride Attractions / Entertainment industry. Working with a team of assistant managers, this role will oversee the Ride Operations team, which includes a staffing compliment of approximately 300 seasonal staff. This role works under the direction of the Manager, Guest Experience and Playland Operations.Our ideal candidate is an individual that possesses a strong work ethic and is highly organized with the ability to multi-task in a fast paced and time sensitive environment. They also have a passion for managing employees and employing and maintaining safety standards.Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentStaff discountsOpportunity to create lasting memories and relationships! What will you do?In your role as Assistant Manager, Ride Operations, your primary accountabilities will be to: Collaborate with the Assistant Manager, Ride Operations & Guest Experience and a team of seasonal Assistant Managers to complete departmental projects and operational initiatives.Support the training, onboarding, scheduling, and performance management of Ride Operations employees.Ensure compliance with all safety requirements and standards, including WorkSafeBC, Technical Safety BC, ASTM F770, “Safe Ride, Every Ride” standards, applicable legislation, and company policies across Playland and Summer Fair.Assist with park setup, preparation, and readiness in advance of the Playland season and annual Summer FairOversee and monitor day-to-day ride operations while acting as Manager on Duty, ensuring operator and guest safety.Address and resolve guest concerns while ensuring ride operations staff meet established standards for cleanliness, grooming, efficiency, and customer service.Enforce departmental “Safe Ride, Every Ride” standards related to safety, efficiency, guest experience, and communication.Support the hiring, pre-season, and in-service training, scheduling, auditing, and coaching of up to 300 seasonal staff and supervisors.Assist with employee engagement and performance management in collaboration with the Human Resources Department, including investigations and disciplinary processes.Support the development of the Ride Operations leadership team, including Supervisors, Specialist Trainers, and seasonal staff.Maintain accurate records and reporting through ride operations software, including training and certification tracking, checklist management, deficiency reporting, and task assignment.Monitor and maintain timely, professional correspondence with department staff, management, and external stakeholders.Build and maintain effective working relationships with superiors, subordinates, and the public.Continuously review and update training manuals and safety checklists based on operational needs and regulatory changes.Manage documentation and regulatory requirements for third-party external ride operators (Fair).Maintain accurate ridership reports to track ride efficiency and throughput.Provide recommendations to improve operational efficiency within the Ride Operations department.Provide recommendations regarding maintenance and proper operation of ride-related equipment.Participate in departmental and operational meetings and contribute to special projects as required.Perform other related duties as assigned. What else? Must have a strong background of experience within the hospitality/tourism industry operations.Past experience in amusement park ride operations and knowledge of attraction rides safety and associated regulatory requirements are considered an asset.Applied knowledge of related legislation such as OH&S regulations, WorksafeBC, Technical Safety BC and ASTMF770 is an asset.2-5 years of progressively responsible experience in a leadership capacity; preferably as an Assistant Manager or senior supervisor, supervising and providing direction to a large team.Excellent communication, interpersonal, supervisory and leadership skills.Ability to effectively communicate with staff and other department managers, external contractors, regulatory bodies etc.Strong analytical and organization skills are essential.Ability to work independently, under pressure and manage various projects within tight deadlines with a safety-first mind-set.Experience with Microsoft Office is an assetBackground working within a unionized environment is considered an asset.Ability to work extended hours (including late nights and/ or early mornings), evenings and most weekends required; this position is a full-time, event based position, and hours of work vary accordingly, shifts during Playland average 8.5hrs/day with potential for longer days required throughout the season.Full availability for all 15 operational days of the annual summer fair, working minimum of 10hrs/day during Fair is required.Physical ability to spend a large part of the work day outdoors, climbing, walking and standingSuccessful candidates must undergo a Criminal Record Check. Who are you? Proactive leader, with a passion for employee engagement with guest-centric outlook.Passionate about creating safe, memorable experiences.Passionate about coaching and mentoring new and young workersSkillful, resolution driven communicatorCollaborative and results-oriented team player.Committed to striving for excellence. Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a seasonal position with a typical salary range of $22 - $23 per hour. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Foreman - Façade
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: WTI Commercial Façade Foreman is responsible for the oversite and performance of safety, efficiency, and quality of the WTI Commercial Building Envelope business. Safety is our number one priority and will be embedded into every discussion, meeting and project. As the clear and established leader of the WTI crew, the WTI Foreman is focused on safety, crew management and efficient execution of all WTI Projects assigned to them. Travel will be required. It is the responsibility of the WTI Commercial Foreman to deliver timely and the highest quality service to all our WTI customers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Actively administers and enforces Company safety policy and program to minimize accidents affecting employees, the public, and property. This includes responsibility for conducting safety meetings, complying with governmental regulations, reporting and investigating accidents, and planning site-specific job safety procedures including: Conduct the daily onsite safety brief prior to the start of the WTI project with all onsite project personnel (Sales Rep, Customer, WTI Supt & Crew, Etc) Inspect and ensure safety of surroundings, equipment and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit to the Supervisors as applicable. Ensure all project communication is completed prior to the start of any WTI project. This includes but is not limited to communication with: Sales Rep on weekly/daily schedule WTI crew members to discuss scope of work and daily tasks The customer prior to arrival, upon arrival, and upon completion of daily work WTI Supervisor on safety, schedule changes, project and crew updates, etc. Efficient project management to include managing crew start and end times, production rates, ensuring tools and materials are available to safely and efficiently completing the assigned project. Complete the project per the scope or work, design and specification of contract & engineering documents. Complete an end of day and/or end of project walk through to ensure quality repairs and address any items prior to leaving the job site. Before and after pictures will be sent to the Sales Rep and information will be included in daily project status reports. These items will include, detailed work performed updates, materials consumed, and supplies purchases are all recording daily. Supervises, directs, and coordinates the scheduling and execution of projects in assigned areas. This responsibility includes job start-up, job execution in accordance to contract specifications, job shut-down, and manpower scheduling, all consistent with the planned costs of the job. Manages field personnel, including, but not limited to, recruiting, hiring, training, motivating, and retaining the quality and number of production personnel needed to meet operating demands. This responsibility also includes laying off personnel, disciplinary action, employee assistance, and handling union matters relative to employees. Ensure that all WTI Field Labor will have a professional appearance and customer interaction while completing services for a customer. Responsible for the tracking and monitoring project inventory. Maintains highest quality on-site customer relations in projecting positive image. Has knowledge/understanding and assures assigned projects comply with all governmental rules and regulations affecting work sites and employees, i.e. OSHA, DOT, EEO/Affirmative Action, EPA, Wage and Hour, etc. Manage, monitor and document performance of WTI Commercial Field Labor and take appropriate steps or corrective measures to resolve employee and work related issues. Consult with WTI Commercial Supervisor and Human Resources as needed. Contributes to operations by supplying accurate and timely job information, including daily job logs, job file documentation, and compiling information for billing the customer. Provides management with earliest possible notification of real and potential job problems. Accepts responsibility for the care, custody, and purchasing of company equipment, material, tools, and other assets as assigned by the WTI Commercial Supervisor. Trains employees in proper material and equipment usage, maintenance, and storage. Coordinates and monitors performance of on-site subcontractors, where appropriate. Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Commercial Business Manager. Maintains ethical business conduct. EXPERIENCE: 5+ years progressive experience in a similar role to include leading teams and technical solutions, training, troubleshooting, etc. Must be thoroughly familiar with standard façade construction including, masonry, EIFS, Stucco, Curtainwall, metal panels, concrete, plaster and other forms of facade systems and how to properly repair them using Tremco CPG Materials. CERTIFICATES, LICENSES, REGISTRATIONS: 10 Hour OSHA Card 30 Hour OSHA Card (not required but will be provided once hired)Equipment operator certifications:LiftsSwing StagesScaffolding OTHER SKILLS AND ABILITIES: Effective training/education of others and proper/appropriate communicationApply for this ad Online! ....Read more...
Account Manager remote (Chicago market)
JOB DESCRIPTION Candidates located in Chicago market preferred. Legend Brands, an industry leader and long standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration. Job Summary Under general supervision, the Account Manager - MRO is responsible for growing sales in the assigned geographic territory. Identify and develop new and existing relationships into new sales opportunities. Develop pull through demand from end users by demonstrating how our products and programs solve their problems. Supervision Responsibility: None Essential Duties To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties. The list below is intended to be illustrative of the responsibilities of this position and is not all encompassing, nor does it constitute an employment agreement, and the duties may change at any time. Manage all phases of sales to end-customers and other assigned account(s) for Legend Brands products and team business- from sales calls and presentations as well as inquiries regarding orders, shipments and products. Identify prospective customers. Manage and work with independent sales organizations to promote sales in the field. Consult with customers to offer our products and programs. Create and implement both long- and short-term sales objectives. Work as a liaison between the end customer and distributors to fully understand the needs of both. Forecast Units/Revenue. Perform other related duties as assigned. Minimum Qualifications The requirements listed below are representative of the education, experience, certification and/or licensure required. An equivalent combination of education and experience to perform the essential duties and meet the necessary employment standards may be considered. Education and Experience Team Collaboration: Work closely with internal teams, including customer service, marketing, and operations, to ensure customer satisfaction and timely product delivery. Bachelor's Degree required. Minimum of 3 years of experience selling into complex sales environments, or at least 5 years of experience selling solutions with an average 90-180 day sales cycle. Work with regional or national distributors is helpful. Previous experience working local events and trade shows effectively to generate leads, initiate meaningful conversations, and build awareness of solutions. Proven history of identifying and building strong relationships with prospects through a consultative and strategic approach. Travel 30% - 45% required. Prior MRO, Facilities Maintenance or Jan San channel experience preferred. Certifications None Employment Standards The requirements listed below are representative of the knowledge, skills, and/or abilities (KSA's) required. Knowledge of MS Office. Demonstrated success managing extended sales processes with multiple influencers and decision-makers. Strong communication, discovery, and presentation skills, both in person and over the phone. Experience selling into the facilities space is preferred, but not required. Strategic thinker with the ability to navigate diverse organizational structures and decision hierarchies. Skilled at engaging with C-level executives, operations leaders, and technical professionals. Highly motivated, disciplined, and effective at balancing persistence with professionalism. Comfortable working both independently and collaboratively in a performance-driven environment. Knowledge of HubSpot is helpful. Familiarity with a CRM is essential. Skilled in in sales prospecting and sales presentations. Skilled in weekly/monthly reporting of sales vs. forecast. Ability to work remotely and in person with end customers and distributor sales personnel. Ability to travel to customers, trade events, and corporate headquarters as needed. Ability to partner with business units across the organization. Ability to pass a pre-employment background check. Hiring Range Between $86K - $105K annually Benefits Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more! Additional Considerations Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's All job offers are contingent upon satisfactory pre-employment drug test and background screening.Apply for this ad Online! ....Read more...
Account Manager remote (Cleveland/Louisville/Indianapolis markets)
JOB DESCRIPTION Candidates located in Cleveland, Louisville, or Indianapolis market preferred. Legend Brands, an industry leader and long standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration. Job Summary Under general supervision, the Account Manager - MRO is responsible for growing sales in the assigned geographic territory. Identify and develop new and existing relationships into new sales opportunities. Develop pull through demand from end users by demonstrating how our products and programs solve their problems. Supervision Responsibility: None Essential Duties To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties. The list below is intended to be illustrative of the responsibilities of this position and is not all encompassing, nor does it constitute an employment agreement, and the duties may change at any time. Manage all phases of sales to end-customers and other assigned account(s) for Legend Brands products and team business- from sales calls and presentations as well as inquiries regarding orders, shipments and products. Identify prospective customers. Manage and work with independent sales organizations to promote sales in the field. Consult with customers to offer our products and programs. Create and implement both long- and short-term sales objectives. Work as a liaison between the end customer and distributors to fully understand the needs of both. Forecast Units/Revenue. Perform other related duties as assigned. Minimum Qualifications The requirements listed below are representative of the education, experience, certification and/or licensure required. An equivalent combination of education and experience to perform the essential duties and meet the necessary employment standards may be considered. Education and Experience Team Collaboration: Work closely with internal teams, including customer service, marketing, and operations, to ensure customer satisfaction and timely product delivery. Bachelor's Degree required. Minimum of 3 years of experience selling into complex sales environments, or at least 5 years of experience selling solutions with an average 90-180 day sales cycle. Work with regional or national distributors is helpful. Previous experience working local events and trade shows effectively to generate leads, initiate meaningful conversations, and build awareness of solutions. Proven history of identifying and building strong relationships with prospects through a consultative and strategic approach. Travel 30% - 45% required. Prior MRO, Facilities Maintenance or Jan San channel experience preferred. Certifications None Employment Standards The requirements listed below are representative of the knowledge, skills, and/or abilities (KSA's) required. Knowledge of MS Office. Demonstrated success managing extended sales processes with multiple influencers and decision-makers. Strong communication, discovery, and presentation skills, both in person and over the phone. Experience selling into the facilities space is preferred, but not required. Strategic thinker with the ability to navigate diverse organizational structures and decision hierarchies. Skilled at engaging with C-level executives, operations leaders, and technical professionals. Highly motivated, disciplined, and effective at balancing persistence with professionalism. Comfortable working both independently and collaboratively in a performance-driven environment. Knowledge of HubSpot is helpful. Familiarity with a CRM is essential. Skilled in in sales prospecting and sales presentations. Skilled in weekly/monthly reporting of sales vs. forecast. Ability to work remotely and in person with end customers and distributor sales personnel. Ability to travel to customers, trade events, and corporate headquarters as needed. Ability to partner with business units across the organization. Ability to pass a pre-employment background check. Hiring Range Between $86K - $105K annually Benefits Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more! Additional Considerations Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's All job offers are contingent upon satisfactory pre-employment drug test and background screening.Apply for this ad Online! ....Read more...
Foreman - Façade
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: WTI Commercial Façade Foreman is responsible for the oversite and performance of safety, efficiency, and quality of the WTI Commercial Building Envelope business. Safety is our number one priority and will be embedded into every discussion, meeting and project. As the clear and established leader of the WTI crew, the WTI Foreman is focused on safety, crew management and efficient execution of all WTI Projects assigned to them. Travel will be required. It is the responsibility of the WTI Commercial Foreman to deliver timely and the highest quality service to all our WTI customers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Actively administers and enforces Company safety policy and program to minimize accidents affecting employees, the public, and property. This includes responsibility for conducting safety meetings, complying with governmental regulations, reporting and investigating accidents, and planning site-specific job safety procedures including: Conduct the daily onsite safety brief prior to the start of the WTI project with all onsite project personnel (Sales Rep, Customer, WTI Supt & Crew, Etc) Inspect and ensure safety of surroundings, equipment and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit to the Supervisors as applicable. Ensure all project communication is completed prior to the start of any WTI project. This includes but is not limited to communication with: Sales Rep on weekly/daily schedule WTI crew members to discuss scope of work and daily tasks The customer prior to arrival, upon arrival, and upon completion of daily work WTI Supervisor on safety, schedule changes, project and crew updates, etc. Efficient project management to include managing crew start and end times, production rates, ensuring tools and materials are available to safely and efficiently completing the assigned project. Complete the project per the scope or work, design and specification of contract & engineering documents. Complete an end of day and/or end of project walk through to ensure quality repairs and address any items prior to leaving the job site. Before and after pictures will be sent to the Sales Rep and information will be included in daily project status reports. These items will include, detailed work performed updates, materials consumed, and supplies purchases are all recording daily. Supervises, directs, and coordinates the scheduling and execution of projects in assigned areas. This responsibility includes job start-up, job execution in accordance to contract specifications, job shut-down, and manpower scheduling, all consistent with the planned costs of the job. Manages field personnel, including, but not limited to, recruiting, hiring, training, motivating, and retaining the quality and number of production personnel needed to meet operating demands. This responsibility also includes laying off personnel, disciplinary action, employee assistance, and handling union matters relative to employees. Ensure that all WTI Field Labor will have a professional appearance and customer interaction while completing services for a customer. Responsible for the tracking and monitoring project inventory. Maintains highest quality on-site customer relations in projecting positive image. Has knowledge/understanding and assures assigned projects comply with all governmental rules and regulations affecting work sites and employees, i.e. OSHA, DOT, EEO/Affirmative Action, EPA, Wage and Hour, etc. Manage, monitor and document performance of WTI Commercial Field Labor and take appropriate steps or corrective measures to resolve employee and work related issues. Consult with WTI Commercial Supervisor and Human Resources as needed. Contributes to operations by supplying accurate and timely job information, including daily job logs, job file documentation, and compiling information for billing the customer. Provides management with earliest possible notification of real and potential job problems. Accepts responsibility for the care, custody, and purchasing of company equipment, material, tools, and other assets as assigned by the WTI Commercial Supervisor. Trains employees in proper material and equipment usage, maintenance, and storage. Coordinates and monitors performance of on-site subcontractors, where appropriate. Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Commercial Business Manager. Maintains ethical business conduct. EXPERIENCE: 5+ years progressive experience in a similar role to include leading teams and technical solutions, training, troubleshooting, etc. Must be thoroughly familiar with standard façade construction including, masonry, EIFS, Stucco, Curtainwall, metal panels, concrete, plaster and other forms of facade systems and how to properly repair them using Tremco CPG Materials. CERTIFICATES, LICENSES, REGISTRATIONS: 10 Hour OSHA Card 30 Hour OSHA Card (not required but will be provided once hired)Equipment operator certifications:LiftsSwing StagesScaffolding OTHER SKILLS AND ABILITIES: Effective training/education of others and proper/appropriate communicationApply for this ad Online! ....Read more...
Bereavement Training & Partnerships Manager
Position: Bereavement Training & Partnerships Manager Location: Remote (UK) - regular travel required (car and driving licence essential) Start date: ASAP Commitment: Full-time The Company We're Octopus Legacy: one of the fastest growing tech companies in the country, part of the UK's most exciting and best-trusted group (you may have heard of some of our sister companies…) and we have a mission. We're on a path to scale, aiming to become a household name while transforming a long-established industry and helping our customers prepare for, and find support after, death. But we can't do it alone, and that's why we're assembling a team of top performers to build with us. Ready to be part of something big? The Role The National Bereavement Service (NBS) is the specialist training arm supporting this mission. Our offer is growing rapidly, with long-term partnerships including Cadent Gas and Mercer Marsh, alongside a landmark 3-year research project with the University of Manchester to streamline death administration across public and private sectors. Following a period of significant growth, we are seeking an experienced and confident Training Manager to lead the development and delivery of our national bereavement training programmes. This hands-on leadership role is suited to a qualified trainer who can translate research-led insight into engaging, trauma-informed training for corporate, charity, and public sector audiences. You will help shape our national training offer through innovative programme design, delivery across key partnerships, and the ongoing strategic development of the NBS training provision. Key Responsibilities Training Design & Innovation Evidence-Based Development: Support the development of evidence-based training programmes, integrating academic insights and real-world casework insights. Content Translation: Translate complex subject matter into accessible, engaging learning content for professionals across health, social care, financial services, legal, and public-sector settings. Digital Transformation: Drive the creation of training videos, case studies, and webinars, including the development of virtual delivery models and blended learning formats. Accreditation & Frameworks: Create CPD-accredited programmes and "Train the Trainer" frameworks to ensure scalable impact. Continuous Improvement: Lead the improvement of curricula by incorporating adult learning principles and evaluating programme effectiveness using qualitative and quantitative data. Resource Creation: Develop toolkits, guidance materials, and new products that expand revenue and strengthen professional competence in bereavement support and safeguarding. Partnerships & Stakeholder Engagement Strategic Delivery: Work collaboratively to deliver training across key corporate and regulated sector partnerships. Regulatory Awareness: Maintain a good understanding of vulnerability frameworks, such as Consumer Duty (FCA/Ofgem), and apply this context to training content where relevant. National Industry Representation: Act as a primary spokesperson for NBS at partnership meetings and national industry conferences. You must be comfortable and commanding when speaking to large audiences on stage to advocate for improved bereavement standards. Delivery & Team Leadership Operational Oversight: Manage the coordination of the national delivery calendar and lead the delivery of our more complex or bespoke training commissions. Mentorship & Quality: Provide guidance, coaching, and reflective practice support to internal trainers and external professionals to ensure delivery aligns with psychological safety standards. Capability Building: Develop internal capability through mentoring and structured learning pathways, helping teams navigate emotionally complex work with resilience and compassion. Who You Are Expert Facilitator: An experienced L&D professional with a grounding in psychology or adult learning, experienced in delivering training within emotionally sensitive environments. Outstanding Communicator: Confident engaging stakeholders across corporate, public, and charitable sectors. Research Literate: Comfortable translating complex academic material into practical workplace solutions. Strategic & Hands-on: Able to move between high-level programme design, detailed governance, and compassionate facilitation. Values-Led: A collaborative leader committed to professional, empathetic, and ethical bereavement support. Proactive: Highly organised with the flexibility to travel regularly Why Join Us As part of Octopus Legacy, you'll join a values-driven organisation committed to improving how workplaces respond to grief, while supporting the wellbeing and development of our people. Our Mission Octopus Legacy is the place to plan for death and find support after loss. When people think about planning for death they think about wills, life insurance and funerals. We take these cold processes and turn them into something more human. Share more than money: leave voice notes, music, recipes. Shape a legacy that connects you while you're here. And after you're gone. Founded by Sam after his mum died suddenly, we're a group of people who work in death because we've been affected by it. We know the difference a good plan makes, and what it's like when there isn't one. Death can come between us, leaving mess, legal fees, frustration. But it can also make us stronger. We see a world where people talk openly about death, and work out the real meaning of legacy, one that connects to them. We're here to make that world happen. Benefits Octopus share incentive scheme 27 days holiday + extra day off for your Birthday Vitality Health & Life Insurance Pension scheme Enhanced parental leave Free Will & LPAs + discounts on other Octopus services Cycle to Work Scheme and EV Salary Sacrifice Scheme Octopus Giving: matched charitable fundraising up to £500 Octopus Springboard: support to build your own ideas We know that to be truly innovative, we need to have a diverse team around us. That is why Oc ....Read more...